ibis budget Zurich City West 1 star

Customer review rating 3.9/5 4,219 reviews
ibis budget Zurich City West
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located in an animated quarter at 15 minutes train ride from the airport and the city center

  • Walking distance from Tram line 4 (1min), Harbrücke station (5min), Stadion Letzigrund (20min)

  • Indoor paid parking on site, Free Wi-Fi and web corner for the guests

  • All-you-can eat breakfast available daily

  • Next door - ibis Kitchen restaurant located at the sister hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Zurich City West

Technoparkstrasse 2
8005
zurich
switzerland

Tel: +41442762000

Fax: (+41)442762001

Contact email

Check-in from 12h00

Check out up to 12h00

  • STRASSENBAHN :   4 TECHNOPARK

  • TRAM :   4 TECHNOPARK

  • Tram N°13 :   Escher-Wyss Platz

  • Tram N°4 :   Escher-Wyss Platz

  • By plane

    ZURICH INTL AIRPORT At 10km / 6.21 miles

  • By train

    ZURICH HAUPTBAHNHOF At 2km / 1.24 miles

GPS :47.3889729, 8.516186

Our accommodations

TRIPLE - room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room

DOUBLE - room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room

Our guest reviews for
ibis budget Zurich City West

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

4,219 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,501 reviews

Good clean hotel and fine location

Customer review rating 3.9/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Hotel is very clean, breakfast good for the price, friendly staff. Location is fine, good fast links to the city centre and airport I will definitely stay again

Dear FARZEEN M., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Zurich City West Team

Good basic hotel

Customer review rating 3.9/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Reception was very good Room OK Breakfast Bad Food options poor

Dear Guest thank you for taking the time to give us a review. We are glad to hear the reception was very good. you should know that your opinion matters and with it we can improve ourselves. We are looking forward to welcoming you again to our hotel. Kind regards, Ibis Budget Zurich City West Team
Customer review rating 3.9/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Very bad, noisy at night,

Dear Guest first of all we thank you for taking the time to give us a review. We are sorry and apologize on behalf for any bad experience you had experienced at your stay. However we would like to know more information from your side, in order to follow up with this inconvenience. kind regards ibis budget zürich city west

Alles gut!

Customer review rating 3.9/5

Mark Business - 01/02/2020 Confirmed reviews ALL

Alles super!

Lieber Mark, vielen danke für die perfekte Punktzahl, die du uns gegeben hast! Wir freuen uns, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und unsere Mitarbeiter Ihre freundlichen Worte wirklich zu schätzen wissen. Hab einen schönen Tag. Mit freundlichen Grüßen Ihr Ibis Budget Zürich City-West Team

You know what you get

Customer review rating 3.9/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

It is somehow like a mobilehome

Dear Guest, we would like to thank you very much for your review and for your rates. you should know that your opinion matters and with it we can improve ourselves. We are looking forward to welcoming you again to our hotel. Kind regards, Ibis Budget Zurich City West Team

It's a good stay, and nice breakfast.

Customer review rating 3.9/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

The room looks good and clean, but a little bit small. The waiters at the front desk are quite nice, especially the young and funny guy, but I forget his name. He helps me make some changes and also made nice invoice for me. Thanks very much. It's a good trip.

Dear Guest, We really appreciate the perfect score that you gave us ! We are glad to see that you have enjoyed your stay with us and hope, to see you again soon. Best regards, Your Ibis Budget Zürich City-West team

Good public space

Customer review rating 3.9/5

Ms.ho Business - 27/01/2020 Confirmed reviews ALL

The hotel is easy to find; the beds are clean and comfortable; but the shower is not very convenient and there is no place for cloth.

Dear Guest, Thank you for sharing your experience with us. We wish you a great day. Kind regards, Ibis Budget Zurich City West Team

Poor room and service

Customer review rating 3.9/5

Peter R. Business - 22/01/2020 Confirmed reviews ALL

I was not at all ready for the hostel type accommodation in the Ibis Budget, this is not a hotel, its a hostel at hotel prices and carrying a hotel brand. In the loo, the toilet is too high, your feet do not touch the ground when using the loo, I have noticed this is listed as a complaint by many users of the hotel, and I note the poor quality of the paint on the toilet walls also, in addition to the poor quality door, with no lock, overall a very poor loo for a hotel room. I was also very unimpressed with the parking in the hotel, not only was the cost very high for a budget hotel, the spaces were very tight and awkward to get into, and I met many hotel users who said the same. We planned only one night in the hotel, and had to extend, and were charged a little more for the second night but when we came down for breakfast, were told breakfast was not included, even though requested when I booked in, and the response I received from the reception was "Go And Get Your Receipt" when we mentioned this to reception. I was so insulted, I left the hotel immediately, should breakfast not have been included by error, I would gladly have paid, but, the attitude of the staff to myself and my colleague was hostile and rude, so we left immediately, and will not ever be back. I paid for myself and a colleague for the two day stay, and I and my employees spend over 100 nights away yearly, but will never ever again stay in an IBIS unless we have no choice, quite simply you do not treat your customers well should there be a problem, I was appalled at how poor the stay was in Zurich of all places. Some room furniture would be a recommendation I would make, somewhere to put your bags, nothing more, I appreciate the esthetic of a budget hotel, but in my view, the room demanded a price of half what was paid as it is not a hotel space, its a hostel, and I will never stay again. I was not expecting such a poor space and should I have arrived earlier, I would not have stayed and found another room. One last complaint, you charged industry standard rates for breakfast, and they was only one hot/cooked option, Eggs, no bacon or sausage, although I would not have eaten them, it was noticed by my colleague how poor the selection was, and lets face it, when you charge for breakfast, especially the same as other hotels, you should offer what they offer. Overall, very unhappy with the stay, poor quality, cheap rooms, with no class and a plastic vinyl wrapped foyer, very poor quality to carry a hotel Brands name. Cheap Cheap Cheap.

Dear PETER R., Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property in the near future. our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address any misunderstanding. All our efforts are concentrated in preventing future occurrences. We hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our improved hotel! With much appreciation, Ibis Budget Zürich City West Team

Mrs

Customer review rating 3.9/5

Jb Families - 20/01/2020 Confirmed reviews ALL

The personnel were nice, the room was ok, but one night parking in the garage was said to cost 23CHF, which we found out not to be true, as we had to pay 72 CHF instead.

Dear guest, Thank you for your review and your kind words refered to our staff. The parking should be paid at the reception because the parking that we have is a public parking. That's why we have the special price for our guests of 23CHF per night. This information is also written on the paying machine downstairs. We wish you a great day and hope to see you soon again. Kind regards, Ibis Budget Zurich City West Team

Very Nice

Customer review rating 3.9/5

Anonymous Business - 17/01/2020 Confirmed reviews ALL

I like it.

Dear Guest, First of all, we would like to thank you for choosing our Hotel for your stay and we thank you as well for your high score. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, IBIS BUDGET ZURICH CITY WEST TEAM

Great, affordable location, and kind staff

Customer review rating 3.9/5

Gabriel Friends - 11/01/2020 Confirmed reviews ALL

It was the first time I stayed at an Ibis Budget, and also the first time I ever booked an hotel. I couldn’t be more pleased. The staff was really kind and helpful to me and my friends, it’s perfectly located – right in front of a public transport stop -, and everything was really great. The only thing it can be improved is the breakfast: it could’ve contain more options. In any case, it was still great. I’m really thankful for all the staff and the service provided.

Dear guest, thank you very much for your heartwarming feedback about your stay. We are really pleased to know that you had a great experience in our hotel. Come to visit us soon again. We are already looking forward to welcoming you back soon again! Kind regards, Ibis Budget Zurich City West Team
Customer review rating 3.9/5

Anonymous Friends - 08/01/2020 Confirmed reviews ALL

Nice room and breakfast service.

Dear YA, Thank you for taking some of your own time to write back to us about your stay in our hotel. We are glad to hear that you liked our rooms and our delicious breakfast ! We wish you a lovely day and hope to see you again soon. Best regards, Your Ibis Budget Zürich City-West team

We are happy during our stay at this hotel.

Customer review rating 3.9/5

Kwong L. Families - 08/01/2020 Confirmed reviews ALL

The breakfast is good especially the bread which is soft with several kinds of coffee, hot milk, fruits, yogurt, etc. The location of the hotel is good which is close to tram station and 24-hour front desk is convenient for customers who arrive at the city late at night. The room is clean. Staff at the front desk and restaurant are friendly.

Dear Kwong, Thank you for the lovely feedback that you gave us ! We are glad to hear that you have enjoyed your stay in our hotel and that you found our location and delicious breakfast to be perfect ! Our staff truly thanks you for your kind words as well. We wish you a good day and hope to see you again soon ! Best regards, Your Ibis Budget Zürich City-West team

Visit Zurich

TripAdvisor rating 3.5/5

sunagava Family - 05/01/2020 TripAdvisor review

It was my first visit to Zurich. Hotel is quite nice and very easy acessable with public transportation. Hotel located also nice place. All the staff of hotel are professional and friendly. Specially breakfast staff and night receptionist were very friendly.

I am really grateful for your positive review. It has been a great pleasure for us to welcome you and I will pass on your compliments to our team! Best regards, Sophie JANET

Great stay with reasonable budget

Customer review rating 3.9/5

Khaled A. Couples - 31/12/2019 Confirmed reviews ALL

Great stay, breakfast and facilities at a good budget

Dear guest, Thank you for sharing your experience with us. We hope to welcoming you back soon again! Kind regards, Ibis Budget Zurich City West Team

Family tour to Swiss

Customer review rating 3.9/5

Sumitro K. Families - 29/12/2019 Confirmed reviews ALL

The hotel is easy to find by driving. Room is ok and clean. My problem is restaurant closed for dinner although they have Indonesian menu, nasi goreng

Dear guest, Thank you very much for sharing you experience with us. Please note that we do not have a restaurant. We wish you a great day and hope to see you soon again! Kind regards, Ibis Budget Zurich City West Team

Extremely satisfied

Customer review rating 3.9/5

Adrian Couples - 29/12/2019 Confirmed reviews ALL

Comfortable, efficient, friendly and helpful. Would definitely stay again when I next come to Zurich.

Dear guest, Thank you very much for your great review. Our staff will be really happy to know about your satisfaction. Please come to visit us soon again. We are already looking forward to welcoming you! Kind regards, Ibis Budget Zurich City West Team

Good value for money

Customer review rating 3.9/5

Rafael S. Solo - 27/12/2019 Confirmed reviews ALL

Everything was good, I was just disappointed that you need swiss franc coins to buy coffee in the machine. I arrived really tired and needed a simple coffee, but just couldn't because I didnt have a local coin. Afterwards I needed to find a restaurant and a drugstore nearby and the attendants didnt know the surroundings. These facts made my experience not totally positive, although the hotel is good and pretty well located.

Dear Guest, Thank you for taking some of your own time to write back to us about your experience in our hotel. We are happy to see a positive review and that you have enjoyed your time with us. It is always advised to change currency to a country's local currency. The Novotel and Ibis sister hotels around the corner have bars, in which you can enjoy your drink any hour of the day. As for the information you needed, we do apologize, since most of our staff is pretty new. That is why we offer a high speed internet connection and a lot of informative brochures in the lobby though. Nonetheless, we apologize for the inconvenience and would love to see you again soon. Best regards, Your Ibis Budget Zürich City-West team

Swimming pool in the room

Customer review rating 3.9/5

Rf Solo - 25/12/2019 Confirmed reviews ALL

The water was not flowing out the shower tray and the room was plenty of water. Same thing in the sink.

Dear Guest, Thank you for taking some of your own time to write back to us about your stay in our hotel. It saddens us to hear that you experience this situation during your stay. Our front office staff would have been more than glad to call our technician or change the room immediately, upon request. Reporting these issues is also helpful for us, so we can repair them on time and the next guest does not have the same experience. Nonetheless, we apologize for the inconvenience. We wish you a lovely day and hope to see you again soon. Best regards, Your Ibis Budget Zürich City-West team

Comfortable.

Customer review rating 3.9/5

Kristina Families - 25/12/2019 Confirmed reviews ALL

Very good place, near the U4 stop, just 1 min away. Warm breakfast would be good during cold seasons.

Dear guest, Thank you for sharing your experience with us. We wish you a great day. Kind regards, Ibis Budget Zurich City West Team
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