ibis budget Zurich City West 1 star

Customer review rating 3.9/5 4,347 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis budget Zurich City West
See on a map
+ 11 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • An ALLSAFE certified hotel

  • The hotel is 15 min. away by train from the airport & city center.

  • Walk to tram 4 (1min), Hardbrücke (5min) stop, Stadion Letzigrund (20min)

  • Paid on-site parking

  • Free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying
Information message

Hotel location

ibis budget Zurich City West

Technoparkstrasse 2
8005
zurich
switzerland

Tel: +41442762000

Fax: (+41)442762001

Check-in from 12h00

Check out up to 12h00

  • STRASSENBAHN :  4 TECHNOPARK

  • TRAM :  4 TECHNOPARK

  • Tram N°13 :  Escher-Wyss Platz

  • Tram N°4 :  Escher-Wyss Platz

  • By plane

    ZURICH INTL AIRPORT At 10km / 6.21 miles

  • By train

    ZURICH HAUPTBAHNHOF At 2km / 1.24 miles

GPS :47.3889729, 8.516186

Our accommodation(s)

TRIPLE - room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room

DOUBLE - room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room
Rooms

Our guest reviews for
ibis budget Zurich City West

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

4,347 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,502 reviews

Good location

Customer review rating 3.9/5

Khizer M. Solo - 16/01/2021 Confirmed reviews ALL

It was good and comfortable. Location is very good near to the tram and train and many eating places around

Dear m., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. we agree with you about our location, since is very central and convenient for the airport too. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you back soon! Best regards ibis budget Zürich city west team

Mostly fine, but the heater system is very noicy

Customer review rating 3.9/5

Anonymous Business - 17/12/2020 Confirmed reviews ALL

Same as above

Dear JOSE S., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the heater system was noicy: Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Air con always on

Customer review rating 3.9/5

Jochen Business - 19/09/2020 Confirmed reviews ALL

it was so annoying but thw aircon was on the whole night. Terrible!

Dear jochen Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we work always 24 hours and there is always personal at the reception ready to help you if you have any concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. kind regards, ibis budget Zurich city west team

Love the room and customer service - room could be cleaner

Customer review rating 3.9/5

Asc Families - 23/08/2020 Confirmed reviews ALL

The lady who greeted us at reception was really nice and helpful, the room was great (my sons loved the bunk bed!) - it has all you need, including air conditioning. I would just say that the room could be a bit cleaner, especially now with covid. Everything was mostly super clean but I noticed some grubby areas. I would definitely stay here again though as overall it was great.

Dear Guest We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback.For us, the most important thing is to offer our guests impeccable service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Marga from the reception

Well located cheap hotel for business travel

Customer review rating 3.9/5

Mat Business - 20/03/2020 Confirmed reviews ALL

If you're travelling to Zurich on a budget and don't mind smaller rooms with the shower next to the bed and a non-lockable toilet, this one is a good choice. The rooms are clean. Interior is minimal, don't expect a drawer or some place to hide your suitcase, other than underneath the bed. You can get power adapters and hairdryers at the reception for a small deposit. Located within 5 walking minutes from the Hardbrücke Train Station it's very easy to reach with public transport especially when coming from the airport. (Train ticket is less than 7 CHF) The breakfast selection is a bit less than usual, but everything is "fresh" (as in freshly opened can). It's surrounded by a variety of reasonably good restaurants, be it Sushi, Meat, Italian or Burgers. If you don't mind a Mensa-like place the nearby Technopark has good Lunch options for reasonable prices on week days.

Dear Mat, We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. We are very proud of our location, since is really very convenient just 9 minutes to the city center and also 15 to the airport. We do offer always Comfort and all our Services at Exceptional Prices. We do have always promotions and offers. We offer as well the ibis Business card, the same that help you making great savings for example: 10% off overnight stays or 5% off certain promotional rates. 10% off breakfast, food, beverages at bar/restaurant. Guaranteed room availability at least 2 days prior to arrival. If you would like more information about ibis Business card, here you will fine it: ibis.com We hope to have the pleasure to welcome you back soon. Kind regards, ibis budget zurich city west team

Happy and value for money

Customer review rating 3.9/5

Nah A. K. Friends - 16/03/2020 Confirmed reviews ALL

Easy access to public transport. All staff are very friendly. Breakfast is superb. Hotel is very clean.

Dear NAH K., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback ,all the team from ibis budget hotel thank you for your nice comment and that great review. We are very proud of our location, since is really very convenient just 9 minutes to the city center and also 15 to the airport. Public transportation is located in front of the hotel, which makes your accommodation more easy and comfortable. hope to have the pleasure to welcome you back soon. warm regards, ibis budget zurich city west

Friendly staff,great location for travelers/tourists

Customer review rating 3.9/5

Sharath Families - 08/03/2020 Confirmed reviews ALL

Value for money

Dear Sharath Seeing such a high score makes us very happy, thank you for that! We are glad that your stay was perfect and we hope you will visit us again soon. Kind regards your Ibis budget Zurich City West team

Friendly staff, convenient location

Customer review rating 3.9/5

Charlotte Couples - 05/03/2020 Confirmed reviews ALL

All staff were very friendly and helpful, convenient location to the town centre and train station.

Dear Charlotte, We really appreciate the perfect score that you gave us ! We are glad to see that you have enjoyed your stay in our hotel and our staff really appreciate your kind words. Have a lovely day. Best regards, Your Ibis Budget Zürich City-West team

Nice for the price

Customer review rating 3.9/5

O. O. Friends - 25/02/2020 Confirmed reviews ALL

Everything was good. Please, put locker in the toilet.

Dear HELEN S., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cost effective

Customer review rating 3.9/5

Kushal B. Solo - 24/02/2020 Confirmed reviews ALL

Picked this because it was right next to my business.

Dear Kushal We thank you for your time and for your review. We agree with you in that comment. We offer always Comfort and all our Services at Exceptional Prices. We do have always promotions and offers. We offer as well the ibis Business card, the same that help you making great savings for example: 10% off overnight stays or 5% off certain promotional rates. 10% off breakfast, food, beverages at bar/restaurant. Guaranteed room availability at least 2 days prior to arrival. If you would like more information about ibis Business card, here you will fine it: ibis.com We hope to have the pleasure to welcome you back soon. Kind regards, ibis budget zurich city west team

Everything went well.

Customer review rating 3.9/5

Tom H. Business - 23/02/2020 Confirmed reviews ALL

All of my needs were met.

Dear guest, Thank you very much for your kind and honest review. We are really happy to know that you liked your stay with us. Come to visit us soon again! We are already looking forward to welcoming you back! Kind regards, Ibis Budget Zurich City West Team

Good clean hotel and fine location

Customer review rating 3.9/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Hotel is very clean, breakfast good for the price, friendly staff. Location is fine, good fast links to the city centre and airport I will definitely stay again

Dear FARZEEN M., We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Zurich City West Team

Good basic hotel

Customer review rating 3.9/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Reception was very good Room OK Breakfast Bad Food options poor

Dear Guest thank you for taking the time to give us a review. We are glad to hear the reception was very good. you should know that your opinion matters and with it we can improve ourselves. We are looking forward to welcoming you again to our hotel. Kind regards, Ibis Budget Zurich City West Team
Customer review rating 3.9/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Very bad, noisy at night,

Dear Guest first of all we thank you for taking the time to give us a review. We are sorry and apologize on behalf for any bad experience you had experienced at your stay. However we would like to know more information from your side, in order to follow up with this inconvenience. kind regards ibis budget zürich city west

Alles gut!

Customer review rating 3.9/5

Mark Business - 01/02/2020 Confirmed reviews ALL

Alles super!

Lieber Mark, vielen danke für die perfekte Punktzahl, die du uns gegeben hast! Wir freuen uns, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und unsere Mitarbeiter Ihre freundlichen Worte wirklich zu schätzen wissen. Hab einen schönen Tag. Mit freundlichen Grüßen Ihr Ibis Budget Zürich City-West Team

You know what you get

Customer review rating 3.9/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

It is somehow like a mobilehome

Dear Guest, we would like to thank you very much for your review and for your rates. you should know that your opinion matters and with it we can improve ourselves. We are looking forward to welcoming you again to our hotel. Kind regards, Ibis Budget Zurich City West Team

It's a good stay, and nice breakfast.

Customer review rating 3.9/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

The room looks good and clean, but a little bit small. The waiters at the front desk are quite nice, especially the young and funny guy, but I forget his name. He helps me make some changes and also made nice invoice for me. Thanks very much. It's a good trip.

Dear Guest, We really appreciate the perfect score that you gave us ! We are glad to see that you have enjoyed your stay with us and hope, to see you again soon. Best regards, Your Ibis Budget Zürich City-West team

Good public space

Customer review rating 3.9/5

Ms.ho Business - 27/01/2020 Confirmed reviews ALL

The hotel is easy to find; the beds are clean and comfortable; but the shower is not very convenient and there is no place for cloth.

Dear Guest, Thank you for sharing your experience with us. We wish you a great day. Kind regards, Ibis Budget Zurich City West Team

Poor room and service

Customer review rating 3.9/5

Peter R. Business - 22/01/2020 Confirmed reviews ALL

I was not at all ready for the hostel type accommodation in the Ibis Budget, this is not a hotel, its a hostel at hotel prices and carrying a hotel brand. In the loo, the toilet is too high, your feet do not touch the ground when using the loo, I have noticed this is listed as a complaint by many users of the hotel, and I note the poor quality of the paint on the toilet walls also, in addition to the poor quality door, with no lock, overall a very poor loo for a hotel room. I was also very unimpressed with the parking in the hotel, not only was the cost very high for a budget hotel, the spaces were very tight and awkward to get into, and I met many hotel users who said the same. We planned only one night in the hotel, and had to extend, and were charged a little more for the second night but when we came down for breakfast, were told breakfast was not included, even though requested when I booked in, and the response I received from the reception was "Go And Get Your Receipt" when we mentioned this to reception. I was so insulted, I left the hotel immediately, should breakfast not have been included by error, I would gladly have paid, but, the attitude of the staff to myself and my colleague was hostile and rude, so we left immediately, and will not ever be back. I paid for myself and a colleague for the two day stay, and I and my employees spend over 100 nights away yearly, but will never ever again stay in an IBIS unless we have no choice, quite simply you do not treat your customers well should there be a problem, I was appalled at how poor the stay was in Zurich of all places. Some room furniture would be a recommendation I would make, somewhere to put your bags, nothing more, I appreciate the esthetic of a budget hotel, but in my view, the room demanded a price of half what was paid as it is not a hotel space, its a hostel, and I will never stay again. I was not expecting such a poor space and should I have arrived earlier, I would not have stayed and found another room. One last complaint, you charged industry standard rates for breakfast, and they was only one hot/cooked option, Eggs, no bacon or sausage, although I would not have eaten them, it was noticed by my colleague how poor the selection was, and lets face it, when you charge for breakfast, especially the same as other hotels, you should offer what they offer. Overall, very unhappy with the stay, poor quality, cheap rooms, with no class and a plastic vinyl wrapped foyer, very poor quality to carry a hotel Brands name. Cheap Cheap Cheap.

Dear PETER R., Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property in the near future. our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address any misunderstanding. All our efforts are concentrated in preventing future occurrences. We hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our improved hotel! With much appreciation, Ibis Budget Zürich City West Team

Mrs

Customer review rating 3.9/5

Jb Families - 20/01/2020 Confirmed reviews ALL

The personnel were nice, the room was ok, but one night parking in the garage was said to cost 23CHF, which we found out not to be true, as we had to pay 72 CHF instead.

Dear guest, Thank you for your review and your kind words refered to our staff. The parking should be paid at the reception because the parking that we have is a public parking. That's why we have the special price for our guests of 23CHF per night. This information is also written on the paying machine downstairs. We wish you a great day and hope to see you soon again. Kind regards, Ibis Budget Zurich City West Team

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in zurich