ibis budget Zurich City West

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ibis budget Zurich City West 1 star

Customer review rating (ALL Rating) 3.9/5 694 reviews

ALLSAFE approved hotel

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Hotel extras

  • An ALLSAFE certified hotel

  • The hotel is 15 min. away by train from the airport & city center.

  • Walk to tram 4 (1min), Hardbrücke (5min) stop, Stadion Letzigrund (20min)

  • Paid on-site parking

  • Free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Zurich City West

Technoparkstrasse 2



  • Tram N°13:  Escher-Wyss Platz

  • Tram N°4:  Escher-Wyss Platz

  • By plane

    ZURICH INTL AIRPORT At 10km / 6 miles

  • By train

    ZURICH HAUPTBAHNHOF At 2km / 1 miles

GPS:47.3889729, 8.516186

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast


Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Zurich City West

100% genuine reviews from our guests

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ALL Rating  3.9/5  694 reviews

TripAdvisor Rating  3.5/5  1,511 reviews

Good stay

Customer review rating 5.0/5

Daniele Families - Confirmed reviews ALL

It was really nice. All staff are great, good location and breakfast was good as well! Definitely recommend it

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Perfect for a 1-2 day stay


Customer review rating 4.0/5

Udo Business - Confirmed reviews ALL

everything ok

good location, supermarket, restaurants are close to the hotel, facility with public transport

Customer review rating 4.0/5

A B. Friends - Confirmed reviews ALL

good price, clean, friendly staff

Disappointed ...but this is a bit my own fault

Customer review rating 2.0/5

Philippe B. Business - Confirmed reviews ALL

I mistakenly booked at Ibis Budget instead of Ibis and experienced the difference in services and environment between the two. The line at the reception, the poor isolation between room, the shaky bed ... this reminded me of my tourist adventures, not of my business experiences when you badly need a good night of sleep in anticipation of a busy workday.

Cheap, for Zurich. Nice location, but SUPER basic.

Customer review rating 3.0/5

Cj Couples - Confirmed reviews ALL

Staff was rude and unfriendly. The rooms feel as if one is a ferry boat. They're tiny and super basic. It's cheap for Zurich to stay here, but it was still over CHF 100 for the night and feels like it should be CHF 40! We were flying out of Zurich and only in the city for half a day, so it did the trick. The location is nice and there is parking for CHF 25.

Good location

Customer review rating 4.5/5

Mihai Families - Confirmed reviews ALL

breakfast could be more diverse

Good location.

Customer review rating 3.5/5

M. P. Friends - Confirmed reviews ALL

At first we booked the hotel room for 3 nights, April 16th-19th (check out on the 19th.) but we changed our mind to continue staying for another one more night by checking out on the 20th. Thus, it should be 4 nights 16th-20th.,since we extended our stays just one more day. We left the hotel on the 20th at 3.45 a. m. However, on the first day of arrival, the staff charged us for 5 nights , we tried to say that it should be 4 nights since we extended 1 more day. The staff did not satisfy with us and said it showed 5 days on the computer. In the U. S. if we stay on April 16th-20th,it means 4 days and check out on the 20th around noon. So, it is very strange that your hotel charged for 5 days and we had to pay for 5 days even though we checked out on the 20th at 3.45 a. m. Sorry, it's totally wrong for us and we will not come back here again. Please check your accuracy of the system since we paid for 5 days without staying for 5 days!

Good value for money

Customer review rating 5.0/5

Aliaksandr A. Families - Confirmed reviews ALL

The location of the hotel is really great - it's right near the tram stop and not far from railway station Hardbrucke, so you could reach whatever you like in the city or out of it (including the airport). Also, the room was comfortable and we liked the design with one bed above the double one - so it was really great for the child. I also should highlight the cleanliness of the room - every day it was cleaned and tidied up. What I admire in particular is the cleanliness of the bathroom/plumbing fittings - they were as shiny as new. The staff is also professional and helpful - we had an issue with the room during check-in and they helped us with a new room arrangement without any problem. So, this place is a good value for money in Zurich especially if you are on a budget trip with family.

Well located

Customer review rating 4.5/5

Peter Solo - Confirmed reviews ALL

The hotel was less than ten minutes walk from Hardrucke station, there was a room available when I arrived early and the room was clean with adequate ventilation. I would have liked an internet terminal. (Useful for those who like large screens & keyboards.)

Close to tram

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Well located and close to tram, water didn’t drain from shower appropriately and bed was very uncomfortable.

Nice place

Customer review rating 5.0/5

Sanjeeva S. Families - Confirmed reviews ALL

The staff is very friendly and helpful except the female staff at reception counter. Her behavior was rude and un professional.

Didn’t do what they promised in advanced

Customer review rating 0.5/5

Maayan Families - Confirmed reviews ALL

Hi, I would like to say that I was very disappointed from your service! , you promised me 2 rooms close to each other , and we arrived the room where in different floor , if I would do a mistake in my order you would have charge me , and I would have needed to pay for it, but you did a mistake miss conform me , and you didn’t take any responsibility , just sorry…I am extra Amy disappointed from your service communication and they way you are handling customers :-(


TripAdvisor rating 4.0/5

djulemail TripAdvisor review

My family and me were guests of this hotel for several days in Novembar.Our impressions are all positive.For budget one star hotel this is excellent choice and everything was more than I was expected,start with location,service,cleanliness,rooms.Breakfast could be better,but this is a budget hotel.The best part of this hotel are staff .Everyone was helpfull and kind,specially Katarina.

Visit Zurich

TripAdvisor rating 4.0/5

sunagava Families - TripAdvisor review

It was my first visit to Zurich. Hotel is quite nice and very easy acessable with public transportation. Hotel located also nice place. All the staff of hotel are professional and friendly. Specially breakfast staff and night receptionist were very friendly.

I am really grateful for your positive review. It has been a great pleasure for us to welcome you and I will pass on your compliments to our team! Best regards, Sophie JANET

Clean, tidy and friendly staff

TripAdvisor rating 5.0/5

sashley12017 Families - TripAdvisor review

Best IBIS budget we've stayed at. Was pleasantly suprised when I entered the room - it was spotless. Lots of plugs, comfy bed. Clean towels. We couldn't have asked for more. Breakfast was traditionally continental plenty to have.

I'm delighted to see that you were so pleased with your stay with us. I'll share your comments with our team. For us it feels always good to hear that our guests are satisfied. See you upon your next visit. S. Janet General Manager

Ideal location

TripAdvisor rating 5.0/5

shakulr Families - TripAdvisor review

This property is located in the heart of the city, right across the train station. All attractions like lake Geneva, jet d’Eau, flower clock, old town are within walking distance. Breakfast was well laid out with a wide choice of fruits, croissants, cakes, bread, cheese and cereals. We had a sound sleep on their very comfortable bed and pillow. Hotel doesn’t have own parking so one has to park in an underground paid parking near the station.

Good evening and thank you for your review although I believe it does not belong to our hotel since we are located in Zurich. Yours sincerely, S. Janet General Manager

you get what you pay for

TripAdvisor rating 3.0/5

Bronwyn F Families - TripAdvisor review

very very thin pillows bad for neck support and a decent sleep , when asked for better or extra pillows were told hotel had no more to supply and when room was made up no towels left for 3 guests. would recommend spend the extra and stay not at the budget but around the corner at the IBIS.

Thank you very much for having shared here your impressions. I am so sorry however to see that our pillows have not met your expectations. I can very well understand that this is a key point for the comfort over night. Please allow me to present you my apologies for this. We would love to welcome you again either at the ibis budget or at the ibis next door. Yours sincerely, S. Janet General Manager

Not very pleasant

TripAdvisor rating 1.0/5

Compass12830864211 Friends getaway - TripAdvisor review

From the beginning, I noticed serious problems with the sink. I did immediately report, but not fixed, with the explanation it was "weekend" /of course it was/. Complaints did not change anything at all, although the staff was pleasant and decent. Disappointing experience, altogether

Thank you very much for having taken the time to comment your stay with us although I am deeply sorry of course to read that your experience with us did not entirely meet your expectations. I wonder if our team offered to move you to an alternative room. Please allow me to present you my deepest apologies for this unfortunate discomfort. I hope this did not prevent you from enjoying the city of Zurich. Yours sincerely, S. Janet

Ibis Budget Zurich City West

TripAdvisor rating 3.0/5

Journey23825059962 Families - TripAdvisor review

Location is good as it is close to train station and bus line, in addition there are migros, coop and some restaurants nearby. Need to improve cleanliness in the room, esp. the shower curtain which is dirty with black stains. Besides, do consider to place at least a half filled shower gel bottle in the room.

Thank you very much for having taken the time to fill in our survey although I am deeply sorry to read that your expectations were not entirely met. Your point has been shared with our housekeeping team in order to avoid that this happens again. Thank you for these valuable remarks which help us do better. We hope to get another chance to welcome you soon in our hotel. Yours sincerely, S. Janet General Manager

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