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ibis budget Zurich City West 1 star

Customer review rating 3.9/5 4,598 reviews

ALLSAFE approved hotel

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ibis budget Zurich City West
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+ 14 Services

Hotel extras

  • An ALLSAFE certified hotel

  • The hotel is 15 min. away by train from the airport & city center.

  • Walk to tram 4 (1min), Hardbrücke (5min) stop, Stadion Letzigrund (20min)

  • Paid on-site parking

  • Free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Zurich City West

Technoparkstrasse 2
8005 zurich
switzerland

Tel: +41442762000

Fax: (+41)442762001

Check-in from 15h00

Check out up to 11h00

  • STRASSENBAHN :  4 TECHNOPARK

  • TRAM :  4 TECHNOPARK

  • Tram N°13 :  Escher-Wyss Platz

  • Tram N°4 :  Escher-Wyss Platz

  • By plane

    ZURICH INTL AIRPORT At 10km / 6.21 miles

  • By train

    ZURICH HAUPTBAHNHOF At 2km / 1.24 miles

GPS :47.3889729, 8.516186

Hotel services

Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Hotel Services And Equipments
  • Hotel informations
    • 160 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 160 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • German
    • Spanish
    • English
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-in
    • Express check-out
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking Zurich City West Additional charge
    • On site
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Our guest reviews for
ibis budget Zurich City West

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

4,598 reviews

TripAdvisor Rating 3.5/5

1,504 reviews

well located

Customer review rating 4.0/5

Yilin Business - 14/10/2021 Confirmed reviews ALL

good

Average stay

Customer review rating 2.5/5

João Couples - 12/10/2021 Confirmed reviews ALL

First room we got smelled quite bad even if it was a non-smoker room. The next one was overall OK only the room temperature was very low.

Customer review rating 3.5/5

Anonymous Business - 10/10/2021 Confirmed reviews ALL

The room was ok even though some spots weren’t very clean. I suggest that if a person has made the reservation with a credit card don’t ask to pay when she/he arrives but when she/he does the check out, it’s more welcoming. When I arrived I couldn’t find the card I would like to use to pay (I would like to pay with the company card but I thought I lost it) and I asked to go into the room to search for it better but I couldn’t without paying before! I understand that if it’s “the rule” it’s ok that the receptionist asked me to pay before entering the room but for me that’s meant that I had to pay with my private card and not with the company card. When I arrived in the room I had the time to look for the company card that I thought I lost and I luckily found it. But at that point it was too late to be refunded and pay with that card.

Accessible to transportation

Customer review rating 5.0/5

Anonymous Friends - 09/10/2021 Confirmed reviews ALL

Place is clean. Accessible to train.

Well located, sufficient for a few nights

Customer review rating 3.0/5

Anonymous Business - 05/10/2021 Confirmed reviews ALL

Having slept at ibis hotel for 2 nights, this was a sufficient stay, very simple (maybe too simple). Although the hotel is perfectly situated and well organized, very clean, very kind receptionists etc..., the room was very small and the mattress a bit hard (back pain when I left).

Comfortable bed, clean room, great breakfast

Customer review rating 4.5/5

Nina Couples - 03/10/2021 Confirmed reviews ALL

Great room and breakfast. Parking in the garage is a great plus. Hotel is a little bit far from the city centre.

Well locate, okay

Customer review rating 3.5/5

Anonymous Business - 01/10/2021 Confirmed reviews ALL

well locate, easy check-in and -out. For a budget hotel, the rooms are okay, very quiet. I don't know why they mounted the toilets 20cm too high, it's nearly impossible to sit comfortable. There is no separate bathroom in the rooms, toilet (no real door) and shower directly in the room. keep this in mind if you plan to share the room.

Dear Guest, First of all, we would like to thank you very much for taking the time to leave us a review. We are very happy about the location, as the tram is right in front of the hotel and it takes only 9 minutes to get to the main train station. We also have taxi services that get to the hotel within 5 to 2 minutes. Our staff will be happy to help you. We hope to see you again soon. Sincerely, Ibis Budget Zurich City West Team

Well located

Customer review rating 3.0/5

Adel K. Business - 30/09/2021 Confirmed reviews ALL

No hair dryer in the room, and the shower drain is 95% clogged and no one changed the towels for 4 days

Dear Guest, First of all, we would like to thank you very much for taking the time to leave us a review. We are very happy about the location, as the tram is right in front of the hotel and it takes only 9 minutes to get to the main train station. We also have taxi services that get to the hotel within 5 to 2 minutes. Our staff will be happy to help you. We hope to see you again soon. Sincerely, Ibis Budget Zurich City West Team

Not more than expected

Customer review rating 3.5/5

Tony Friends - 29/09/2021 Confirmed reviews ALL

What I did not like is that I arrived with 3 bags and a set of clothes rapped in a special package with a cloth hanger preventing clothe wraps. I therefore had my hands full, but nevertheless the receptionist insisted that I take my credit card and pay on the spot before giving me access to the room. What's the point of doing that when I already have given Accor my credit card details during my online booking? I did not appreciate that. I would have rather appreciated first to put down all my stuff in my room before coming back to reception and sort out admin details...

Ibis you know what you get!

Customer review rating 4.5/5

Urs Couples - 27/09/2021 Confirmed reviews ALL

Easy check in - very nice Staff. Good ibis standard. Including parking and breakfast

Charged for borrowing an adaptor

Customer review rating 2.5/5

Tim Solo - 26/09/2021 Confirmed reviews ALL

I made a deposit to borrow an outlet adaptor. The person who gave it to me first charged me, then removed the charge, then made a temporary hold on the charge which was later supposed to have been removed when I returned the adaptor. Now I have been charged 20 CHF!

Good stay, at reasonable price in Zurich

Customer review rating 5.0/5

Abi Families - 23/09/2021 Confirmed reviews ALL

Having a reasonable price at a branded hotel in an expensive city is a great thing. Good location, close access to public transport, nice buffet breakfast, clean rooms all make it a good choice for a short stay.

Dear Guest thank you for taking the time to give us a review. We are glad to hear the reception was very good. you should know that your opinion matters and with it we can improve ourselves. We are looking forward to welcoming you again to our hotel. Kind regards, Ibis Budget Zurich City West Team

Nice place and people

Customer review rating 4.5/5

Anonymous Families - 20/09/2021 Confirmed reviews ALL

The hotel is cool, super linked with buses and tram and cozy and efficient rooms. The reception is really polite and helpful, really nice people. I recommend this hotel

Dear Guest, we would like to thank you very much for your review and for your rates. you should know that your opinion matters and with it we can improve ourselves. We are looking forward to welcoming you again to our hotel. Kind regards, Ibis Budget Zurich City West Team

Not Recommended!

Customer review rating 0.5/5

Tomas Families - 20/09/2021 Confirmed reviews ALL

Not recommended,We were left without breakfast,incurring additional cost

Dear Guest Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry to read your situation, you you know that there is always a take away option. We will follow your case. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget zürich city west team

well located

Customer review rating 3.5/5

Radko C. Couples - 19/09/2021 Confirmed reviews ALL

Plezant stay

Dear Guest, we would like to thank you very much for your review and for your rates. you should know that your opinion matters and with it we can improve ourselves. We are looking forward to welcoming you again to our hotel. Kind regards, Ibis Budget Zurich City West Team

Simple, but satisfactory

Customer review rating 5.0/5

Anonymous Couples - 19/09/2021 Confirmed reviews ALL

Just a good bed, clean bathroom, and no noise. Meets all the needs of someone who just goes to a hotel to sleep, shower, and nothing else.

Dear Guest We very much appreciate your comments regarding your stay at the ibis budget Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Your Ibis Budget Team Ibis Budget Zurich City West Hotel.

Very very basic

Customer review rating 2.5/5

P. Business - 17/09/2021 Confirmed reviews ALL

Basically you have a bed, a shower and a toilet. Thats it. I expected a bit more. Breakfast is basic too.

Dear Guest Thank you for taking the time to tell us about your experience at the ibis budget Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all thank you for your time and rating us. We are sorry to read that your room was not as expected, you just request at the reception a change room and the team is happy to help always. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, ibis budget zurich city west team

Visit Zurich

TripAdvisor rating 4.0/5

sunagava Family - 05/01/2020 TripAdvisor review

It was my first visit to Zurich. Hotel is quite nice and very easy acessable with public transportation. Hotel located also nice place. All the staff of hotel are professional and friendly. Specially breakfast staff and night receptionist were very friendly.

I am really grateful for your positive review. It has been a great pleasure for us to welcome you and I will pass on your compliments to our team! Best regards, Sophie JANET

Clean, tidy and friendly staff

TripAdvisor rating 5.0/5

sashley12017 Family - 21/08/2019 TripAdvisor review

Best IBIS budget we've stayed at. Was pleasantly suprised when I entered the room - it was spotless. Lots of plugs, comfy bed. Clean towels. We couldn't have asked for more. Breakfast was traditionally continental plenty to have.

I'm delighted to see that you were so pleased with your stay with us. I'll share your comments with our team. For us it feels always good to hear that our guests are satisfied. See you upon your next visit. S. Janet General Manager

Ideal location

TripAdvisor rating 5.0/5

shakulr Family - 10/08/2019 TripAdvisor review

This property is located in the heart of the city, right across the train station. All attractions like lake Geneva, jet d’Eau, flower clock, old town are within walking distance. Breakfast was well laid out with a wide choice of fruits, croissants, cakes, bread, cheese and cereals. We had a sound sleep on their very comfortable bed and pillow. Hotel doesn’t have own parking so one has to park in an underground paid parking near the station.

Good evening and thank you for your review although I believe it does not belong to our hotel since we are located in Zurich. Yours sincerely, S. Janet General Manager

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