Novotel Tangerang BSD City 4 stars

Dear Mr. Iskandar S., Warm greetings from Novotel Tangerang BSD City. Thank you very much for taking the time to share your kind review regarding your recent family stay with us. We are delighted to know that Novotel Tangerang BSD City was a good place for you and your family to spend your vacation time. It is also wonderful to learn that you enjoyed our room, facilities, cleanliness, bathroom condition, breakfast selection, WiFi, and overall service experience. Your kind appreciation for our Front Desk and breakfast area teams is sincerely valued, and we will be more than happy to share your compliments with them as a motivation to continue delivering warm and helpful service to our guests. As an ALL Accor Classic member, we truly appreciate your loyalty and recommendation. Thank you once again for your trust and support. We look forward to welcoming you and your family back to Novotel Tangerang BSD City in the near future. Warm regards, Rajcenda Syavira Guest Experience Executive Novotel Tangerang BSD City

Dear Mr. Chee P. S., Warm greetings from Novotel Tangerang BSD City. Thank you for taking the time to share your feedback following your recent business stay with us. We are pleased to know that you had a rather comfortable stay and appreciated the good service provided by our team. We are also glad that we were able to accommodate your last-minute booking and provide a smooth overall experience from arrival to departure. At the same time, we sincerely appreciate your constructive feedback regarding the breakfast experience, particularly the coffee service, as well as the ease of Wi-Fi access. Please accept our apologies for any inconvenience caused. Your comments have been shared with the relevant teams for further review and improvement, so we can provide a more efficient and seamless experience for our guests. Thank you once again for your valuable feedback and for being a valued ALL Classic member. We hope to have the opportunity to welcome you back to Novotel Tangerang BSD City for an even more comfortable stay in the future. Warm regards, Rajcenda Syavira Guest Experience Executive

Dear Mr. George B. S., Warm greetings from Novotel Tangerang BSD City. Thank you very much for taking the time to share such a wonderful and detailed review of your recent stay with us. We are truly delighted to know that Novotel Tangerang BSD City was an excellent choice for your visit to Monash University, and that our convenient location, stylish design, facilities, and overall value contributed to a pleasant and comfortable stay. It is a great pleasure to read that you enjoyed the modern ambience of our hotel, the French Art Deco touches, our lobby and reading room, as well as the coffee served at our lobby bar. We are also pleased to know that our restaurant selection, spacious room, lighting, cleanliness, WiFi, and the warm assistance from our team met your expectations. We sincerely appreciate your constructive feedback regarding the soundproofing. Please accept our apologies for any inconvenience caused by the occasional noise from the neighbouring room or corridor. Your comment is very valuable for us, and it has been shared with the relevant team for further review and improvement. As an ALL Accor Gold member, your feedback means a great deal to us. We are grateful for your loyalty and are very happy to know that you thoroughly enjoyed your stay and would consider returning on your next visit. Thank you once again for your kind words and thoughtful feedback. We look forward to welcoming you back to Novotel Tangerang BSD City for another comfortable and memorable stay. Warm Regards, Rajcenda Syavira Guest Experience Executive Novotel Tangerang BSD City

Dear Ms. K., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Novotel Tangerang BSD City. We are delighted to know that you had a great stay with us and that our facilities and services contributed to an enjoyable family getaway. We are especially grateful for your kind recognition of Ms. Nining. It is truly rewarding to hear that her helpfulness, efficiency, and warm hospitality—from check-in through check-out, including assisting with your late check-out request—made your stay even more memorable. Your compliments will certainly be shared with Nining as recognition of her dedication to delivering exceptional guest experiences. We also sincerely appreciate your loyalty as an ALL Classic member and your perfect recommendation. Your kind feedback is a great source of motivation for our entire team to continue providing outstanding hospitality. Thank you once again for choosing Novotel Tangerang BSD City. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Vania Anggelia Guest Relations Officer Novotel Tangerang BSD City

Dear Mr. Johan W., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Tangerang BSD City. We are delighted to know that you had a comfortable stay and were satisfied with the service provided throughout your visit. As one of our valued ALL Platinum members, it was our pleasure to welcome you, and we truly appreciate your continued trust in our hotel. We are especially grateful for your kind recognition of Ms. Raj. It is wonderful to hear that she was able to prepare everything you needed and contributed to making your stay a pleasant one. Your compliments will certainly be shared with her as recognition of her dedication and commitment to delivering exceptional guest experiences. We also appreciate your constructive feedback regarding the breakfast, Wi-Fi, ease of access, and Fitness Centre. Please rest assured that your comments have been shared with the relevant teams as part of our continuous efforts to enhance our facilities and services. Thank you once again for your valuable feedback and recommendation. We look forward to welcoming you back to Novotel Tangerang BSD City for another memorable stay in the near future. Warm regards, Vania Anggelia Guest Relations Officer Novotel Tangerang BSD City