Novotel Tangerang BSD City 4 stars

Dear Mr. Erric A., Thank you for taking the time to share your feedback regarding your recent family stay at Novotel Tangerang BSD City. We are delighted to know that you had a comfortable stay and that your overall experience was excellent. It is wonderful to hear that you enjoyed our accommodation, dining options, facilities, and the service provided by our team. We also sincerely appreciate your valuable suggestion regarding the addition of more mirrors in the room. Feedback such as yours is very important to us as we continuously strive to enhance our guests comfort and experience. Thank you once again for your kind review and recommendation. We look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Vania Anggelia Guest Relations Officer Novotel Tangerang BSD City

Dear Mr. Y., Thank you for taking the time to share your wonderful feedback regarding your recent family stay at Novotel Tangerang BSD City. We are delighted to know that you had an unforgettable staycation and enjoyed our spacious family room, delicious food, aesthetic Library, and comfortable swimming pool. It is truly rewarding to hear that these experiences contributed to a memorable stay for you and your family. As one of our valued ALL Platinum members, we sincerely appreciate your loyalty and continued trust in Accor. We are also pleased to know that you felt well recognized during your stay and that your member benefits met your expectations. A special thank you for recognizing Ms. Monica from our Front Office team. We will be delighted to share your kind compliments with her, as they will surely motivate her and the team to continue delivering exceptional hospitality. We look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Vania Anggelia Guest Relations Officer Novotel Tangerang BSD City

Dear Ms. A., Thank you for taking the time to share your feedback regarding your recent family stay at Novotel Tangerang BSD City. We are pleased to know that you found our hotel comfortable and appreciated our strategic location. It is also wonderful to hear that our team, especially the manager and breakfast staff, contributed positively to your experience through their helpful service. Your kind recognition will be shared with the team. At the same time, we appreciate your constructive feedback regarding the ease of access, internet connection speed, accommodation, cleanliness, breakfast selection, and overall stay experience. Please be assured that your comments have been shared with the relevant departments for review and improvement, as we continuously strive to enhance the quality of our facilities and services. Thank you as well for your loyalty as an ALL Classic member and for choosing Novotel Tangerang BSD City. We truly value your feedback and hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Vania Anggelia Guest Relations Officer Novotel Tangerang BSD City

Dear Mr. Junio F., Thank you for taking the time to share such a detailed and wonderful review of your recent stay at Novotel Tangerang BSD City. We are truly delighted to know that you enjoyed so many aspects of your experience, from the smooth check-in process, comfortable and well-designed room, complimentary minibar, and delicious dining options, to our facilities, including The Library, swimming pool, playground, and lounge bar. It is especially rewarding to hear that our efforts to maintain a quiet and relaxing atmosphere in The Library enhanced your visit. We would also like to sincerely thank you for recognizing Erin, Vania, and our breakfast team. Your kind words will certainly be shared with them and will serve as great motivation for the entire team. We appreciate your feedback regarding the internet connection speed and have shared your comments with the relevant team for review and improvement. Thank you once again for choosing Novotel Tangerang BSD City and for celebrating your special occasion with us. We are delighted to have been part of your birthday celebration and look forward to welcoming you back for another memorable stay. Warm regards, Vania Anggelia Guest Relations Officer Novotel Tangerang BSD City

Dear Mr. Ahmad B., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Tangerang BSD City. We are delighted to know that you enjoyed our convenient location, meal selections, and the service provided by our team. It is also wonderful to hear that you had a smooth and comfortable stay with no obstacles during your visit. As one of our valued ALL Gold members, we sincerely appreciate your loyalty and continued trust in Accor. We also thank you for your valuable feedback regarding menu variety and member benefits. Your comments have been noted and will be shared with the relevant teams for further review. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Vania Anggelia Guest Relations Officer Novotel Tangerang BSD City