ibis Styles Jakarta Simatupang Hotel 3 stars

Customer review rating 4.4/5 334 reviews

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ibis Styles Jakarta Simatupang
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+ 19 Services

Hotel extras

  • Strategically located in TB Simatupang district surrounded by great shopping and dining

  • Stylish hotel inspired by the design theme "Oasis in the desert"

  • Spacious comfortable room featuring Sweet Bed by ibis, perfect for families

  • STREATS restaurant offers a wide array of delectable international cuisine and local delights

  • Meeting rooms come equipped with the latest technology and high speed WiFi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • MassagePaying
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Styles Jakarta Simatupang

Jl Cilandak Tengah No 23
Cilandak Barat
Jakarta Selatan
12430 jakarta
indonesia

Tel: +622127829090

Fax: (+62)2127829091

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 34km / 21 miles - Shuttle paying

GPS :-6.2917728, 106.8018173

Our accommodation(s)

The hotel features 142 modern rooms with ibis Sweet bedding concept. It offers hotel guests superior service and a broad range of amenities.

Superior Room with 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room with 2 Connecting Rooms

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

STREATS RESTAURANT

Type of cuisine: International

Streats restaurant has a terrace and features a fun and entertaining décor. It is located at the lobby level. Open for breakfast, lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STREATS BAR

Non contractual photo

Streats bar features a comfortable and cosy ambience for guests to enjoy our cocktails, light snacks, coffee and tea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 242

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
ibis Styles Jakarta Simatupang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

334 reviews

tripadvisor

TripAdvisor Rating 4.5/5

132 reviews

Stratatitle

Customer review rating 4.0/5

Yahya Couples - 21/02/2021 Confirmed reviews ALL

Clean n good servces

Good stay

Customer review rating 4.5/5

Dira F. Business - 16/02/2021 Confirmed reviews ALL

It was a good stay. The staff is nice. I just wish the quarantine food could be more varied.

Solid place to quarantine

Customer review rating 5.0/5

Ryan Business - 16/02/2021 Confirmed reviews ALL

I stayed in this hotel for the 5 day covid quarantine period. The room was comfortable, and the staff were very friendly and accommodating. I will hopefully not have to quarantine again, but if I do, I would come back.

Good hotel

Customer review rating 5.0/5

Irfan M. Solo - 08/02/2021 Confirmed reviews ALL

5 day quarantine stay after overseas travel. Very friendly staff.

Dear Irfan Gulam Husein M., Warmest Greetings from ibis Styles Jakarta Simatupang. Thank you for taking the time to share your prestiged opinion on ibis Styles Jakarta Simatupang, we take pride in giving outstanding service every loyalty member and we're overjoyed to receive your compliments and appreciation. Thank you, once again for your kind words and we hope your next visit will be as pleasant as the previous one. Regards, Management

Strategic Location to Stay

Customer review rating 4.5/5

Ronald S. Business - 29/01/2021 Confirmed reviews ALL

Compact room size, clean, very friendly staff and close to grocery and my relation location.

Dear Ronald Savals, Warmest Greetings from ibis Styles Jakarta Simatupang. I thank you for staying with us and am glad you had a great experience. Your kind words have been passed to our team. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. Looking forward to welcoming you at our hotel. Regards, Management

Good stay

Customer review rating 4.5/5

Yuliarso Business - 18/01/2021 Confirmed reviews ALL

Good place, good stay!

Dear Yuliarso D., Warmest Greetings from ibis Styles Jakarta Simatupang. Thank you for sharing this kind review and I am proud to know that our colleagues have presents an excellent service which clearly made a positive impression on you. It is an honor to be of service to you and we look forward to welcoming you back in the future. Regards, Management

Good Stay

Customer review rating 3.5/5

Silvia Solo - 17/01/2021 Confirmed reviews ALL

Good experience to stay in this hotel. Friendy staff. When i stay, there is PSBB rule that applied so the staff called to our room to ask about breakfast menu.

Dear Silvia A., Warmest Greetings from ibis Styles Jakarta Simatupang. We would like to thank you for choosing to stay with us. We hope your next visit will be as pleasant as the previous one. Regards, Management

well located of course, and staff very helpful

Customer review rating 4.0/5

Lin Solo - 14/01/2021 Confirmed reviews ALL

Disambut ramah oleh staff, proses check in dan check out yang mudah

Kepada A., Salam Hangat dari ibis Styles Jakarta Simatupang. Terima kasih telah berbagi pengalaman Anda yang luar biasa. Saya sangat senang mengetahui bahwa Anda menikmati fasilitas dan pelayanan yang kami sediakan selama menginap di hotel kami. Juga keramahan staf kami yang telah memberikan kesan yang sangat baik untuk Anda. Kami nantikan kedatangan selanjutnya di hotel kami. Salam, Management

Well located, bad service

Customer review rating 2.0/5

Anonymous Friends - 10/01/2021 Confirmed reviews ALL

The hotel is well located in South Jakarta, but dont let the fancy interior fools you. The service is way below expectation, unlike what you would be having from Accor group. We use the laundry services, however the finished laundry is incomplete and we have to wait for another “batch” coming. While waiting, we were urged to pay immediately, but the trick is, we are required to came down all the way to receptionist (COVID-19 safety protocol? Yeah right). We asked to pay during check out but they insisted. And since we were given only 1 room key, so everyone should go down all together, at night time. Then on the second night, the bath mat was not placed in the room, then we asked for one. Gosh that is the longest service waiting for the bath mat to avoid slippery floor, because that bath mat never came until we checked out. Was considering tonhave extended the stay, but the service was too awful.

Dear Adhika W., Warmest Greetings from ibis Styles Jakarta Simatupang. I thank you for your comments and sincerely regret that we could not fulfill your expectations. We have taken up your points concerned in order to immediately take corrective actions. I thank you again for your comments that have helped us to improve our services. Regards, Management

Online booking and check-in is nonoperating

Customer review rating 3.0/5

Natasha Solo - 10/01/2021 Confirmed reviews ALL

Stayed for 3 nights at ibis Styles Simatupang, in which I made the booking from the official website. Unfortunately, however, the online system was nonoperating so I had to redo the payment and check-in at the hotel. This was a little waste of my time because I expected to grab the key and immediately rest in the room upon arrival. Moreover, once in the room, I was surprised to see the lack of amenities in it. There were only two dental kits in the bathroom so I had to call for housekeeping to deliver other amenities that I needed. But aside from those two unfortunate events, my overall stay at ibis Styles Simatupang was good. The facilities were ok, the food was ok, and the service overall was ok. They gave you disinfectant and hand sanitizer in your room and all staff in the facility also wore mask, glove, and face shield. During those 3 nights I also ordered quite a lot of room service, so it would be great if ibis Styles could provide more varied, and some vegetarian and vegan, menu.

Dear Natasha L., Warmest Greetings from ibis Styles Jakarta Simatupang. I thank you for your comments and sincerely regret that we could not fulfill your expectations. We have taken up your points concerned in order to immediately take corrective actions. I thank you again for your comments that have helped us to improve our services. Regards, Management

Ibis Style Simatupang

Customer review rating 4.5/5

Syaeful Business - 05/01/2021 Confirmed reviews ALL

I feel comfortable for the cleanless especially all covid19 kits is in place. All facility is new and good location.

Dear Syaeful S., Warmest Greeetings from ibis Styles Jakarta Simatupang. I thank you for staying with us and am glad you had a great experience. Your kind words have been passed to our team. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. Looking forward to welcoming you and having my team create joyful memories with warm service on your next stay with us. Regards, Management

Well located

Customer review rating 4.0/5

Ratna Couples - 05/01/2021 Confirmed reviews ALL

It's a wonderful stay while we stay in hotel. Kind employee, clean and safe area, and especially well located, beside the main road and next to cilandak town square mall.

Dear Ratnawati S., Warmest Greetings from ibis Styles Jakarta Simatupang. Thank you for this wonderful review. We are very pleased to read that you loved your stay with us and that you have enjoyed everything about our hotel included our strategic location. Most of all though we are especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. It will be a real pleasure for us to host you in our hotel again. Regards, Management

Not worth the money

Customer review rating 2.5/5

Ar Solo - 04/01/2021 Confirmed reviews ALL

Asked for room without connecting doors, after trying many times to call to operator and receptionist they manage to find me a new room. Move to 10th floor, but the room corridors was full of dirty plates in front of guest room from their in room dining. The most suspicious when I found the notes on each of guest room that marked with notes “guest checkin” I am not sure how this is mean. I was thinking it might be provided for the self isolation of for guest during this covid 19 pandemic, but the guy on the phone told me that its not. The rest, nothing special. For a budget hotel with cost 600++/nights I think its not worthy with your slow service.

Dear Aria R., Warmest Greetings from ibis Styles Jakarta Simatupang. I thank you for your comments and sincerely regret that we could not fulfill your expectations. We have taken up your points concerned in order to immediately take corrective actions. I thank you again for your comments that have helped us to improve our services. Regards, Management

A very strategic location, a very nice and warm staff

Customer review rating 4.0/5

Faizal A. N. A. Business - 03/01/2021 Confirmed reviews ALL

My second time staying at Ibis Style Simatupang, and always nice to met your friendly and helpfull staff

Dear Faizal Arifin Nur A., Warmest Greetings from ibis Styles Jakarta Simatupang. Thank you for choosing to stay with us and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Regards, Management

Satisfying and rewarding experience of stay

Customer review rating 5.0/5

Habib J. Business - 31/12/2020 Confirmed reviews ALL

the food & beverage- the room service, reception desk, Ms. Reena & Mr. Rehman (who helped me at all the times) and Ms. Geeta and Mr. Ricky were too good (and an asset for Accord) - all the very best

well located, good stay, friendly

Customer review rating 4.0/5

Ilham S. (. S. Families - 30/12/2020 Confirmed reviews ALL

good stay, confinience

Dear Ilham S., Warmest Greetings from ibis Styles Jakarta Simatupang. Thank you for this wonderful review. We are very pleased to read that you loved your stay with us and that you have enjoyed everything about our hotel included our strategic location. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. It will be a real pleasure for us to host you in our hotel again. Regards, Management

Good Hotel

Customer review rating 4.0/5

F. Couples - 29/12/2020 Confirmed reviews ALL

as expected of ibis styles. good hospitality and helpfull.

Dear Najmul F., Warmest Greetings from ibis Styles Jakarta Simatupang. Thank you for your comments regarding your recent stay. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Regards, Management

Great stay experience

Customer review rating 5.0/5

Teuku R. M. Families - 29/12/2020 Confirmed reviews ALL

Great stay experience with very safety with healthy protocol. The staff was very friendly especially reception and waiter at the restaurant. Mr Al always greet me and remember my name. Excellent service from ibis style simatupang team

Dear Teuku Reza M., Warmest Greetings from ibis Styles Jakarta Simatupang. I am very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. Waiting to welcoming you again in the near future. Regards, Management

Good stay, good welcome

Customer review rating 4.0/5

K S. Business - 26/12/2020 Confirmed reviews ALL

Good service

Dear Kushendarsyah S., Warmest Greetings from ibis Styles Jakarta Simatupang. We would like to thank you for choosing to stay with us. We hope your next visit will be as pleasant as the previous one. Regards, Management

Well located

Customer review rating 5.0/5

Putri Couples - 21/12/2020 Confirmed reviews ALL

Small cheap clean

Dear Putri K., Warmest Greetings from ibis Styles Jakarta Simatupang. We would like to thank you for choosing to stay with us. We hope your next visit will be as pleasant as the previous one. Regards, Management

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