Mercure Serpong Alam Sutera

Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 767 reviews

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Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  767 reviews

TripAdvisor Rating  4.5/5  2,067 reviews

Meeting at Mercure

TripAdvisor rating 5.0/5

sh0fyenis Business - TripAdvisor review

Held business meeting at this Hotel and everything went well from the check in process, the hotel staff is super friendly and attentive, the meeting room quite spacious, the food is superb, the location perfect near to every touch point, special thank you to mba Dita who helped me during stayed.

Wedding @ Mercure Hotel Alam Sutera

TripAdvisor rating 5.0/5

tommylim777 Families - TripAdvisor review

it was an amazing experience, we are happy and very satisfied with the various mercure team's assistance to make our wedding event a success. special thanks to Bu Verawaty, a humble and helpful person, make sure everything goes smoothly till the end

Perfect

TripAdvisor rating 5.0/5

Atitvri Business - TripAdvisor review

Meeting and stay from TVRI, meeting room was spacious. Friendly and nice staff especially Mrs. Anggun in front office. Location was good. Food was delicious and nice taste. I am very happy and Will come back to Mercure alam sutera

Mercure Alam Sutera

TripAdvisor rating 5.0/5

anan134 Families - TripAdvisor review

Nice hotel,clean and very close to Living World. Easy to find food near hotel because there are so many restaurants around. The staff are very friendly. We really enjoyed staying in this hotel. Keep up the good work..

Dear anan134, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review. We are very pleased to know that your stay was an enjoyable one, especially because of our friendly staffs, cleanliness and our loaction hotel. Your kind review will be shared to the entire team and we can not wait to be welcoming you back at the hotel, hopefully soon. Thank you and best regards, Jessica Uekermann General Manager

What a comfortable place to visit

TripAdvisor rating 5.0/5

astriedd2022 Couples - TripAdvisor review

I stayed for a couple nights here. The service, food and place are so incredible. All the staff are friendly and I appreciated Alex for his good treat for us since I met him several times. I recommend this place for those who want to experience such an unforgettable staycation.

Dear Astriedd2022, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review. We are very pleased to know that your stay was an enjoyable one, especially because of our services, friendly staffs and good foods. Your kind review will be shared to the entire team and we can not wait to be welcoming you back at the hotel, hopefully soon. Thank you and best regards, Jessica Uekermann General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 157 reviews 9.3/10 Location
  • 340 reviews 7.8/10 Room
  • 487 reviews 8.9/10 Service
  • 21 reviews 8.9/10 WiFi
  • 202 reviews 7.8/10 Cleanliness
  • 108 reviews 7.2/10 Breakfast
  • 84 reviews 5.5/10 Comfort
  • 44 reviews 5.6/10 Value

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