Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 824 reviews

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang

GPS:-6.244335, 106.651789

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  824 reviews

TripAdvisor Rating  4.5/5  2,460 reviews

Family dinner

TripAdvisor rating 5.0/5

Relax41301151975 TripAdvisor review

Have a great iftar buffet at mercure serpong alam sutera ,the food its really variative and delicious,staff is very helpful ,mas budi doing a great job,he served me very good,and for the food kambing guling i really like it.

breakfasting at Mercure Alam sutra

TripAdvisor rating 5.0/5

Happiness06457770362 TripAdvisor review

coming for breakfasting with colleagues, food was very variative and the taste also good Budi the staff was very helpful. he help to arrange and greet me when im arriving at the restaurant and always ensure that everything okay. thank you for the hospitality its very delightful. see you next time mercure alam sutra..

Close to a mall and highway

Customer review rating 4.0/5

Hd K. Families - Confirmed reviews ALL

Pretty nice hotel


TripAdvisor rating 5.0/5

Qinghaowenn TripAdvisor review

Always and always stay here. Kindly super staff Especially evi beautiful reception and super helpful. Easy check in with her. Always like with the room and restaurant. Always choose this hotel for my business trip

Dear Qinghaowenn, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Customer review rating 4.0/5

Febio Families - Confirmed reviews ALL

I like swim.. and this hotel got a big s'pool..nice

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Other web-users rate our hotel

  • 206 reviews 9.4/10 Location
  • 365 reviews 7.4/10 Room
  • 488 reviews 8.7/10 Service
  • 19 reviews 8.9/10 WiFi
  • 208 reviews 7.8/10 Cleanliness
  • 121 reviews 7.3/10 Breakfast
  • 94 reviews 5.2/10 Comfort
  • 48 reviews 5.6/10 Value

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