Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.5/5 840 reviews

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Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  840 reviews

TripAdvisor Rating  4.8/5  3,882 reviews

Spacious room and great staycation experience

TripAdvisor rating 5.0/5

14ayud TripAdvisor review

My family and I are so happy to have a short staycation here. Near a mall and easy to find everything. I have occasion to meet all the good heartists here like Derry, Ms Merry, Angel, Bayu, Salsa and all of the helpful staff during my stay. All the best for MSAS.

Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera. Thank you very much for sharing your wonderful feedback. We are delighted to hear that you and your family enjoyed your staycation and appreciated the spacious room, convenient location, and the service provided by our team members Derry, Ms. Merry, Angel, Bayu, Salsa, and the rest of our staff. Your kind words will be shared with the team as motivation to continue delivering exceptional service. We look forward to welcoming you and your family back for another memorable stay in the near future. Sincerely, Jessica Uekermann General Manager

nice

TripAdvisor rating 5.0/5

Mungki P TripAdvisor review

A clean environment, hospitality and overall quite good, the location also have the good one ........................

Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera. Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our clean environment, hospitality, and convenient location. Your kind words are greatly valued and will be shared with our team as motivation to continue providing excellent service. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Jessica Uekermann General Manager

awesomee

TripAdvisor rating 5.0/5

Gilang R TripAdvisor review

it was a great experience the room is cool, the service is nice the breakfast also very good and extrateretrials. love the mercure hotela.

Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera. Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your stay, appreciated the room, our service, and breakfast, and had a great overall experience at our hotel. Your kind words are truly motivating and will be shared with our team. We look forward to welcoming you back for another memorable stay in the near future. Sincerely, Jessica Uekermann General Manager

Recommended stay in Alam Sutera

TripAdvisor rating 4.0/5

Scenic49269524994 TripAdvisor review

Room is great and clean, staffs are helpful and friendly. Great place to stay with a lot of eateries nearby. Rooms are pretty sound proof so you don't have worry about people in walking around or hearing other rooms

Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera. Thank you for taking the time to share your kind feedback. We are delighted to hear that you enjoyed your clean and comfortable room, found our staff helpful and friendly, and appreciated the convenient location with many nearby eateries. It is also great to know that the room’s soundproofing contributed to a restful stay. Your comments will be shared with our team as motivation to maintain and continually improve our service standards. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Jessica Uekermann General Manager

All good

TripAdvisor rating 5.0/5

Dream35440994722 TripAdvisor review

Location great, food great, room clean, services excellent. Overall good experience and off course will be back again to Mercure Alam Sutera.

Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera. Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you enjoyed our great location, food, clean room, and excellent service, and that your overall experience was a pleasant one. Your kind words truly mean a lot to our team and serve as great motivation to continue delivering the best service to our guests. It is especially rewarding to hear that you plan to return , we will be more than happy to welcome you back to Mercure Alam Sutera. We look forward to seeing you again in the near future. Kind regards, Jessica Uekermann General Manager

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Other web-users rate our hotel

  • 255 reviews 9.5/10 Location
  • 559 reviews 8.4/10 Room
  • 704 reviews 9.3/10 Service
  • 16 reviews 6.2/10 WiFi
  • 305 reviews 8.2/10 Cleanliness
  • 224 reviews 7.7/10 Amenities
  • 216 reviews 8.7/10 Breakfast
  • 23 reviews 6/10 Wellness Area

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