Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.5/5 822 reviews

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Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  822 reviews

TripAdvisor Rating  4.8/5  3,811 reviews

Love mercure

TripAdvisor rating 5.0/5

Charisse Lynell... M TripAdvisor review

The hotel gives amazing service, the rooms are clean, neat, and well lit, the breakfast is delicious and the amenities are nice. A perfect place to stay with you family or loved ones!

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are truly pleased to hear that you enjoyed our service, found the rooms clean, comfortable, and well lit, and appreciated the breakfast and amenities. Your kind recommendation as a perfect place to stay with family or loved ones means a great deal to us. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Experience

TripAdvisor rating 4.0/5

Lam H TripAdvisor review

Good service and convinence to go the mall around hotel. Due to lack of time to enjoy the other activities at hotel, maybe next time trip will try some activites as (Swimming, SPA, Bar) Thanks for your service Allan

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! We are pleased to hear that you found our service satisfactory and enjoyed the convenience of our hotel’s location near the mall. We understand that time was limited during your stay, and we would be delighted to welcome you back on your next visit so you can enjoy our facilities such as the swimming pool, spa, and bar. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Thank you mercure

TripAdvisor rating 5.0/5

Xiaodong W TripAdvisor review

good display and good service. A lot of fun here. Clean room, good breakfast, great service from them too! Thank you 😍😍😍

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are delighted to hear that you enjoyed the display, service, and overall experience during your stay. It is also wonderful to know that you found the room clean and appreciated the breakfast provided.. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Customer review rating 5.0/5

Panca P. Solo - Confirmed reviews ALL

Good and very good

Dear Mr. Panca, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Customer review rating 5.0/5

Duddy L. Families - Confirmed reviews ALL

My stay at the Hotel very pleasant, the service from staff was outstanding, they always attentive. The facilities are good. My kids was happy to enjoy the facilities and activities at lobby.

Dear Mr. Duddy L., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 253 reviews 9.5/10 Location
  • 554 reviews 8.4/10 Room
  • 699 reviews 9.2/10 Service
  • 16 reviews 6.2/10 WiFi
  • 300 reviews 8.1/10 Cleanliness
  • 224 reviews 7.7/10 Amenities
  • 218 reviews 8.7/10 Breakfast
  • 23 reviews 6/10 Wellness Area

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