Customer review rating 4.3/5 5,522 reviews
ALLSAFE approved hotel
Best price guarantee
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
Enjoy complimentary minibar in all rooms
Free bicycles rent to explore Alam Sutera's greenery
Shuttle bus facility on weekends to IKEA and favorite Shopping Malls in Tangerang
Check-in from 14h00
Check out up to 12h00
Paying
Jl Alam Sutera Boulevard Kav23
Serpong
South Tangerang
15325
tangerang
indonesia
Check-in from 14h00
Check out up to 12h00
CIPAGANTI SHUTTLE : BANDUNG BSD WTC BSD
SOEKARNO HATTA At 30km / 18.64 miles - Shuttle paying
SERPONG STATION At 11.8km / 7.33 miles
GPS :-6.244335, 106.651789
Number of meeting rooms: 6
Maximum size: 550 m²
Maximum capacity: 300 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guests
Find out morewell located, near shopping mall, lot of food stall in flavor bliss
F. E. P. Couples - 12/01/2021 Confirmed reviews ALL
when i get to hotel at 2 pm, room still not ready, need to wait for 10 minutes, it is really strange. hotel seem not prepare it as soon as possble. i get room upgrade as hotel acknowledge my GOLD status. the breakfast food is good, it is good enough to fill your stomach, but not leaving taste "want again". there is no welcome letter, nothing in my room as usual accor hotel that acknowledge accor membership. the pillow is not good for my neck, i can't sleep well using hotel's pillow.
Astrid A. Families - 08/01/2021 Confirmed reviews ALL
Nice stay as always, the room was good and clean. Well located surrounding with many resto and mall
Best staycation offer
Diorita D. P. Families - 08/01/2021 Confirmed reviews ALL
Easy booking. Great F&B. Kind & friendly staffs. For the swimming pool rules. I think it's better to be more strict, guests must wear swimsuit when swimming, not the t-shirts, even pajamas. It's for preventing microorganism transmission, especially in this pandemic.
Good stay with family
Rima Families - 05/01/2021 Confirmed reviews ALL
well located, good stay, nice pool, family friendly
Most staff did not aware the benefits of ALL member
Shara R. Families - 04/01/2021 Confirmed reviews ALL
As platinum member ALL, it was our 2’nd time had the same experienced. We booked 2 rooms; the confirmation stated room and breakfast. But the staff informed that only the 1st room included breakfast. We showed them the confirmation from our application, but they said it’s not valid at Mercure Alam Sutra. Don’t understand how come the benefits promised to all members not materialize in its hotel chain
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