Mercure Serpong Alam Sutera 4 stars

A first time but never feel so happiest like this. dalam perjalanan stay untuk nonton konser agust d aka suga, how can they knew it and suprised me with that such beautiful min yoongi photo🤍🥺 Thank to FO team, GRO team and especially Faris, for arranging that such beautiful little surprise. Gacuman itu, the room also quiet tidy and super clean, food also good, restaurant staffs, houskeeping staffs they really show their true hospitality. I didnt found any minor in this hotel. Definitely will come back, when visit Tangerang again. this gonna be my first choice. Thank You Mercure Alam Sutera team! you are superb even in hectic or peak days.

Very surprised by their services. From the first step I arrived at the hotel they always give me a friendly manner, the security staff, front office staff and restaurant staff all of them looks very sincere. I came in early morning and handled by Front office staff named Faris. Although it was at 6 am and he’s on his night schedule but he doesn’t look tired, he still welcome me with friendly gesture. I told him I was came to attend the concert at ICE BSD so I just do the registration and leave the hotel for preparation. Then I came at the evening after the concert and find out the cutest welcome treat from the hotel. I’m pretty sure that was his idea. My heart touched and I was very happy. Thank You Mercure, next I will recommend this Hotel to others.

Hospitaly hotel is good and comfort hotel with friend and partner, good street and good food. Good location and eazy to accses. All staff super friendly especially ms evi. Swimming pool nice . Very comfort to stay here

Meeting at Mercure Hotel Alam Sutera, Best service and best location from International Airport. Fresh Food, delicious and best price for meeting package. Nice place, good service, best price, and best location.friendly staff especially ms evi

The room is well prepared and comfy