Description
Hotel extras
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
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Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
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Enjoy complimentary minibar in all rooms
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Free bicycles rent to explore Alam Sutera's greenery
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Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids
Our accommodation(s)
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Room
Superior Room with Queen Bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room with twin beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Superior 1 Queen Bed Pool View
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Pool side
Room
My Room - Funtasia (Kids) by Ms. Finna
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
My Room - Athletic by Mr. Ikbal
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Privilege Room with Double Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Privilege Room with Twin Beds
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Hotel location
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Access and transport
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SERPONG STATION
Railway station
Access: 11.8 km / 7.33 mi 20 min drive
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GADING RAYA GOLF
Golf course
Access: 6 km / 3.73 mi 11 min drive
DAMAI INDAH GOLF
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
OCEAN PARK BSD
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
IMPERIAL GOLF CLUB
Golf course
Access: 10 km / 6.21 mi 25 min drive
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FLAVOR BLISS
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
LIVING WORLD
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
WTC SERPONG
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
MALL ALAM SUTERA
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
SUMMARECON MALL
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
BSD CITY
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
MINT & PEPPER
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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MOCCA
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
MANIZ POOL DECK BAR
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
2 breakfasts
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Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Pool
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Fitness center
We provide Fitness Center and Swimming Pool to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Spa
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We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 550 m² / 5920 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 120
Our guest reviews
Warm and welcome stay, my second home

TripAdvisor rating 5.0/5
MarijnEland TripAdvisor review
Customer review rating 4.5/5
Andie N. Business - Confirmed reviews ALL
Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera! Thank you for sharing your kind feedback with us. We are thrilled to hear that you enjoyed our comfortable rooms, the delicious food, and our convenient location. It's always our goal to provide a relaxing and enjoyable stay for our guests, and we're so glad to know we met your expectations. We look forward to welcoming you back to Mercure Serpong Alam Sutera in the near future. If there's anything we can do to enhance your next stay, please feel free to let us know. Thank you once again, and we hope to see you soon! Best regards, Jessica Uekermann General Manager
Customer review rating 4.5/5
I G. A. B. Families - Confirmed reviews ALL
I G. A. B. yang terhormat, Salam hangat dari Mercure Serpong Alam Sutera! Terima kasih atas ulasan positif dan masukan yang Anda berikan. Kami sangat senang mendengar bahwa Anda puas dengan pelayanan kami dan menikmati suasana kamar yang sudah direnovasi. Terkait dengan saran Anda mengenai penambahan zebra cross untuk akses pejalan kaki menuju Living World, kami sangat menghargainya. Kami akan mempertimbangkan saran tersebut dan menyampaikannya kepada pihak berwenang yang terkait untuk ditindaklanjuti lebih lanjut. Kami juga mohon maaf atas ketidaknyamanan yang Anda alami terkait saluran air di toilet. Kami akan segera menindaklanjuti masalah ini agar pengalaman menginap tamu kami semakin baik ke depannya. Kami sangat berharap dapat menyambut Anda kembali di Mercure Serpong Alam Sutera dan memberikan pengalaman yang lebih baik lagi. Terima kasih atas perhatian dan saran Anda. Salam hangat, Jessica Uekermann General Manager
Customer review rating 4.5/5
Nishant N. Business - Confirmed reviews ALL
Dear NISHANT N., Warm greetings from Mercure Serpong Alam Sutera! Thank you for sharing such a fantastic review! We are so pleased to hear that booking through our app was easy and convenient, and that your check-in process was smooth. We're also delighted that you enjoyed the room upgrade and had a comfortable stay. We couldn't agree more about our prime location, with easy access to the mall, Flavor Bliss, BSD, Alam Sutera, and the airport , it’s truly one of the best features of our hotel! Thank you for your understanding during our ongoing renovations. We’re excited about the improvements, and we look forward to welcoming you back soon to experience one of our newly renovated rooms. We’re honored to hear that we’ve become your go-to place in the area! We truly appreciate your feedback and look forward to hosting you again for an even better experience next time. Best regards, Jessica Uekermann General Manager
Thanks for good stay

TripAdvisor rating 5.0/5
Gangadhar R TripAdvisor review
Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera! Thank you very much for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your stay with us, appreciated the well-maintained rooms, punctual service, and the quality of our food and ambiance. It is always our pleasure to provide a comfortable and memorable experience for our guests, and we are glad that we could meet your expectations. We look forward to welcoming you back to Mercure Serpong Alam Sutera for another excellent stay in the future. Thank you once again for your kind words. Best regards, Jessica Uekermann General Manager
In partnership with TripAdvisor
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