Description
Hotel extras
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
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Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
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Enjoy complimentary minibar in all rooms
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Free bicycles rent to explore Alam Sutera's greenery
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Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids
Our accommodation(s)
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Room
Superior Room with Queen Bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room with twin beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Superior 1 Queen Bed Pool View
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Pool side
Room
My Room - Funtasia (Kids) by Ms. Finna
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
My Room - Athletic by Mr. Ikbal
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Privilege Room with Double Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Privilege Room with Twin Beds
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Suite
Privilege Queen Bed Suite
Non contractual photo
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Hotel location
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Access and transport
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SERPONG STATION
Railway station
Access: 11.8 km / 7.33 mi 20 min drive
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GADING RAYA GOLF
Golf course
Access: 6 km / 3.73 mi 11 min drive
DAMAI INDAH GOLF
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
OCEAN PARK BSD
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
IMPERIAL GOLF CLUB
Golf course
Access: 10 km / 6.21 mi 25 min drive
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FLAVOR BLISS
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
LIVING WORLD
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
WTC SERPONG
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
MALL ALAM SUTERA
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
SUMMARECON MALL
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
BSD CITY
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
MINT & PEPPER
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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MOCCA
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
MANIZ POOL DECK BAR
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
2 breakfasts
Non contractual photo
Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Pool
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Fitness center
We provide Fitness Center and Swimming Pool to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Spa
Non contractual photo
We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 550 m² / 5920 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 120
Our guest reviews
Short business stay at a good location
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Great Choices in Tangerang Selatan
TripAdvisor rating 5.0/5
valyrians07 TripAdvisor review
Dear Valyrians07, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are delighted to hear that you had a wonderful experience with us. We're glad that our friendly staff made your stay enjoyable and memorable, and we truly appreciate your kind words about the reception, concierge, and housekeeping teams. It’s great to know that our location near Living World Alam Sutera and Flavor Bliss was convenient for you, and we’re happy that you enjoyed the gym during your stay. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
nothing special
Customer review rating 2.0/5
Daniel Business - Confirmed reviews ALL
Dear DANIEL G., Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We regret to hear that the air conditioning and fridge noise in your room caused discomfort, and that the bed did not meet your expectations. Please rest assured that your comments have been shared with our maintenance and housekeeping teams to address these issues promptly and improve the comfort of our guest rooms. Your feedback is invaluable to us as it helps us continuously improve. We truly hope to have the privilege of welcoming you back in the future, so we can provide you with a more seamless and enjoyable experience. Thank you once again for bringing this to our attention. Best regards, Jessica Uekermann General Manager
Good stay
Customer review rating 5.0/5
Ravenia Families - Confirmed reviews ALL
Dear RAVENIA J., We very much appreciate your comments regarding your stay at the Mercure Serpong Alam Sutera. We’re thrilled to hear that you had a smooth check-in experience and enjoyed the room upgrade. We also appreciate your comments about breakfast, and we’ll make sure to address the issue with the temperature of the food. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Just OK
Customer review rating 3.5/5
Dedy Solo - Confirmed reviews ALL
Dear DEDY G., Greetings from Mercure Serpong Alam Sutera, jewel in the city! We very much appreciate your comments regarding your stay at the Mercure Serpong Alam Sutera. We sincerely apologize for your disappointment with the breakfast buffet. Your comments regarding the food quality and the service during peak hours have been noted, and we will take immediate action to improve these areas for a more enjoyable dining experience in the future. Additionally, we appreciate your feedback about the greens provider collaboration, and we will work on enhancing the placement and providing clearer signage and staff assistance to ensure guests can better incorporate the greens into their meals. We also regret that your experience as a Gold member did not meet your expectations, especially on such a special occasion. We understand the importance of making every guest feel valued, and we will review our privileges for Gold members to ensure we offer more tailored experiences. We have noted your suggestion to improve the check-in process and minimize queue lines and will work on providing a smoother, more efficient experience for all our guests. Finally, we appreciate you mentioning our team’s smile and helpfulness. We are proud of our staff, and we will be sure to share your positive comments with them. Once again, thank you for your valuable feedback. We look forward to welcoming you back soon for a more enhanced and memorable experience. Our best regards, Jessica Uekermann General Manager
In partnership with TripAdvisor
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