Mercure Serpong Alam Sutera 4 stars

Name: Mercure Serpong Alam Sutera | 4-star International Hotel - ALL
Address: Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, TANGERANG, 15325, Indonesia
Telephone: +622129668668
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 852 reviews

Best price
guarantee

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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, 15325 TANGERANG, Indonesia

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Mercure Serpong Alam Sutera

Hotel for travellers looking for local and authentic experiences

Mercure Serpong Alam Sutera is ALLSAFE sanitary & safety label certified. ALLSAFE standards have been developed by Accor Global, Bureau Veritas and world's leading medical autorities.
Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.

Discover Alam Sutera, well known as the best town for cycling and jogging with a green and healthy environment. Explore the culinary indulgence, entertainment and shopping experience, such as Flavor Bliss, Living World, IKEA, and Mall @Alam Sutera.

Please feel welcome to enjoy the magnificent view and facilities of Alam Sutera, experience one-stop shopping center that suits your needs as a business traveler and create memorable moments with your family

Jessica Uekermann, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
Enjoy complimentary minibar in all rooms
Free bicycles rent to explore Alam Sutera's greenery
Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Superior Room with Queen Bed

3 persons
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

Room

Superior Room with twin beds

3 persons
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Views: City View

Room

Superior 1 Queen Bed Pool View

3 persons
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Pool side

Room

Privilege Room with Double Bed

3 persons
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

Room

Privilege Room with Twin Beds

3 persons
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

+62 21 29668668

+62 21 29668658

SERPONG STATION

Railway station

Access: 11.8 km / 7.33 mi 20 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Good

Scenic57564976885 9/29/2023 TripAdvisor review

Good place with strategic location , many culinary front of the hotel. The room was Good with pool view. Breakfast has so many choice. Good service from all staff especially front office mba Ade who is friendly and helpful. Thanks Mercure hotel will come back again

Good stay

Frans B 9/29/2023 TripAdvisor review

Overall good stay in this hotel, good location with a lot of food venue surrounding. Friendly and helpful hotel staff specially mba Ade who handle me checking in, check in process fast and smooth. Room was okay and swimming pool area is convenient place to chill here with the pool bar.

Toilet

Fandi Families - 9/26/2023 Confirmed reviews ALL

Toilet smells so bad when i entered the room Even the cleaner must return 3 times and made us uncomfortable

Business meeting

Aldo Y 9/26/2023 TripAdvisor review

Hotel strategic location like the vibes but not good taste. The services is good ,Room is good The facilities are complete The tasted food are less All the staff friendly especially ms evi Thank you for mercure

nice and feel welcomed stay

Ridwan K. Families - 9/24/2023 Confirmed reviews ALL

we really assisted very well, from the very prior to our stay. and surprisingly, the stay was above and beyond my expectation. they served us personally..keep up the good work, especially for Lila (for the extraordinary service)

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

249 reviews 9.5/10 Location
420 reviews 7.7/10 Room
563 reviews 9/10 Service
21 reviews 9.1/10 WiFi
239 reviews 8.2/10 Cleanliness
135 reviews 7.5/10 Breakfast
110 reviews 5.9/10 Comfort
8 reviews 0.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.