Description
Hotel extras
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
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Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
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Enjoy complimentary minibar in all rooms
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Free bicycles rent to explore Alam Sutera's greenery
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Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids
Our accommodation(s)
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Room
Superior Room - 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room - 2 single beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Superior Room, Pool View - 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Pool side
Room
Privilege Room - 1 double bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Privilege Room - 2 single beds
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
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Suite
Privilege Suite Room - 1 double bed
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Suite
Junior Suite Room - 1 king bed
- 3 pers. max
- 52 m² / 559 sq ft
- Bedding 1 x King size bed(s)
Hotel location
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Access and transport
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SERPONG STATION
Railway station
Access: 11.8 km / 7.33 mi 20 min drive
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GADING RAYA GOLF
Golf course
Access: 6 km / 3.73 mi 11 min drive
DAMAI INDAH GOLF
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
OCEAN PARK BSD
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
IMPERIAL GOLF CLUB
Golf course
Access: 10 km / 6.21 mi 25 min drive
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FLAVOR BLISS
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
LIVING WORLD
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
WTC SERPONG
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
MALL ALAM SUTERA
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
SUMMARECON MALL
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
BSD CITY
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
MINT & PEPPER
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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MOCCA
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
MANIZ POOL DECK BAR
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
2 breakfasts
Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Pool
A refreshing escape designed for your relaxation. Maniz Swimming Pool offers a serene atmosphere, perfect for a leisurely swim or unwinding under the sun. Experience comfort, calm, and a touch of indulgence - all in one place.
Fitness center
We provide Fitness Center to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Spa
We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 550 m² / 5920 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 120
Weddings
Non contractual photo
Elegant ballroom spaces available for weddings and social events
Our guest reviews
ALL Rating
Customer review rating 4.5/5
Kok M. L. Business - Confirmed reviews ALL
Dear Kok M. L., Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you had a comfortable stay. At the same time, we sincerely appreciate your valuable comment regarding the liquid dispenser bottles. Please accept our apologies for the inconvenience caused by the malfunctioning pumps. Your feedback has been shared with our Housekeeping and Engineering teams to ensure the dispensers are properly checked and maintained. Thank you for helping us improve our services. We look forward to welcoming you back and providing you with an even better experience in the future. Warm regards, Jessica Uekermann General Manager
Customer review rating 4.5/5
Ayu U. Families - Confirmed reviews ALL
Dear AYU U., Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking the time to share such a wonderful review of your recent stay with us. We are delighted to know that you and your family had a comfortable and enjoyable experience during your visit for the basketball tournament at Beavers Arena. It is truly rewarding to hear that you appreciated our room comfort, cleanliness, facilities, swimming pool, and convenient location within walking distance of the mall. We are especially pleased to learn that your children enjoyed the kids' activities and that the basketball-themed room decoration brought excitement to your youngest daughter despite her busy tournament schedule. Creating memorable moments for our guests is what we strive for every day. Your kind recognition of Angel and Ibu Merry is greatly appreciated. We will be delighted to share your compliments with them and the entire team, as such feedback serves as a wonderful motivation for us to continue delivering exceptional service. Thank you once again for your recommendation. We look forward to welcoming you and your family back to Mercure Serpong Alam Sutera for another memorable stay in the near future. Warm regards, Jessica Uekermann General Manager
Customer review rating 4.0/5
Anastasia F. Families - Confirmed reviews ALL
Dear ANASTASIA F., Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to know that you enjoyed your stay and found our Privilege Twin Room spacious, clean, and comfortable. It is also rewarding to hear that the quality of our bedding, air conditioning, WiFi, breakfast buffet, and our strategic location contributed positively to your experience. Your kind words about the hospitality provided by our team are truly appreciated and will be shared with all our staff as encouragement to continue delivering exceptional service to every guest. Thank you as well for recommending our hotel. We look forward to welcoming you back to Mercure Serpong Alam Sutera for another comfortable and memorable stay in the near future. Warm regards, Jessica Uekermann General Manager
Customer review rating 4.5/5
Natalia K. Families - Confirmed reviews ALL
Dear NATALIA K., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your family staycation and for taking the time to share your review with us. We are delighted to learn that you enjoyed our spacious rooms, comfortable beds, and amenities. It is also wonderful to know that our gym, swimming pool, and complimentary parking added value to your overall experience. Your kind words are truly appreciated and serve as great motivation for our team. Your review will be shared with the entire team, as we continuously strive to provide memorable experiences for all our guests. We sincerely hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the near future. Thank you and best regards, Jessica Uekermann General Manager
Customer review rating 5.0/5
Arya J. Business - Confirmed reviews ALL
Dear Valued Guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us and for taking the time to share your review with us. We are delighted to know that you had a pleasant stay and enjoyed our strategic location. It is especially rewarding to learn that our service contributed positively to your experience. Your kind appreciation for Nasya from our Front Office team is truly appreciated and will certainly be shared with her. Recognition such as yours motivates us to continue delivering exceptional hospitality to all our guests Your review will be shared with the entire team, as we strive to make every stay a memorable experience. We sincerely hope to have the pleasure of welcoming you back to Mercure Serpong Alam Sutera in the near future. Thank you and best regards, Jessica Uekermann General Manager
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