Customer review rating (ALL Rating) 4.4/5 820 reviews
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
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Railway station
Access: 11.8 km / 7.33 mi 20 min drive
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Golf course
Access: 6 km / 3.73 mi 11 min drive
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
Golf course
Access: 10 km / 6.21 mi 25 min drive
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Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
Shopping district
Access: 9 km / 5.59 mi 16 min drive
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Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
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Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
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We provide Fitness Center and Swimming Pool to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
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We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
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Good location
TripAdvisor rating 5.0/5
Budi N TripAdvisor review
Dear 47budin, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Good location, great service
Customer review rating 4.0/5
Marianne T. Friends - Confirmed reviews ALL
Dear Miss. Marianne T., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review. Our team endeavors to provide a warm level of service that is synonymous our warm hospitality, and we are heartened that we have been able to create a memorable experience for you. Your satisfaction matters the most and your kind review will surely be a huge motivation for the entire team. I am sure everyone will be motivated to keep up the great performance in the future. Mercure Serpong Alam Sutera is seeking for the pleasure to be welcoming you back at our hotel at the soonest time. Our best regards, Jessica Uekermann General Manager
Improved since previous visits
Customer review rating 4.0/5
Ram Business - Confirmed reviews ALL
Dear Mr. Roger M., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review. We are extremely heartened to read that you enjoyed your time at Mercure Serpong Alam Sutera. It is a pleasure to be in receipt of your detailed feedback of your recent stayed here. We always strive to work towards delivering warm hospitality to each and every guest making their stay exceptional. We will certainly be sharing your comments with the team especially Budi which we know will serve as an inspiration to continue to serve with efficiency, warmth, and care. Mercure Serpong Alam Sutera is seeking for the pleasure to be welcoming you back at our hotel at the soonest time. Our best regards, Jessica Uekermann General Manager
Nothing great
Customer review rating 3.0/5
Rajendra Business - Confirmed reviews ALL
A very disappointing stay.
TripAdvisor rating 1.0/5
Mattchiswick TripAdvisor review
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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