Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 791 reviews

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Mercure Serpong Alam Sutera - Image 1
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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, 15325 TANGERANG, Indonesia

Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Telephone
Fax +62 21 29668658

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  791 reviews

TripAdvisor Rating  5.0/5  3,424 reviews

A very good stay at Jakarta

Customer review rating 4.5/5

P.balasubramanian Business - Confirmed reviews ALL

Rooms are spacious and neat and clean. It is centrally located. Restaurant food is really nice and tasty. All staffs are duty minded and taking care of guests like their family members. Overall I enjoyed my stay.

Dear Mr. P Bala S., Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us in Mercure Serpong Alam Sutera. It’s great to know you found our rooms spacious and clean, and that our central location met your needs. We're also glad you appreciated the food in our restaurant and the attentiveness of our staff. Your feedback is invaluable, and we look forward to welcoming you back for another wonderful experience! Sincerely, Jessica Uekermann General Manager

Good!

TripAdvisor rating 5.0/5

Stella N TripAdvisor review

Nice ambience, nice food, nice stay. Stay here for family’s wedding and really had a pleasant stay! Nice ambience, nice food, nice stay. Stay here for family’s wedding and really had a pleasant stay! Fia was really helpful with our kids’ activity :)

Good family hotel. Best food, nice swimming pool

TripAdvisor rating 4.0/5

FimaFFirman TripAdvisor review

Having one night stay with my Accor Plus member. Good experience staycation with a family. Cool swimming pool, and gazebo. best food experience we've ever had. good value for money for the room. nice breakfast variant and friendly and supportive staff.

Well located, 5 min walk across to a mall

Customer review rating 4.0/5

Tony C. Business - Confirmed reviews ALL

This is the hotel i will stay at whenever I am in Tangerang. Very good location, 5min walk across to the shopping mall. Room is clean, staff is nice.

Dear Mr. Tony C., Warmest greeting from Mercure Serpong Alam Sutera. Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our convenient location, just a short walk from the shopping mall. It’s great to know that you found your room clean and our staff accommodating. Your kind words mean a lot to us! We can’t wait to welcome you back on your next visit to Tangerang! Our best regards, Jessica Uekermann General Manager

All Good

Customer review rating 5.0/5

Anur Families - Confirmed reviews ALL

Fast check in, well organized room and also was amazing to stay in comfy bed. The good was actually good and recomended

Dear Anur W., Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for your positive feedback! We’re delighted to hear that you had a smooth check-in experience and enjoyed your organized room and comfortable bed. It’s great to know you liked the food as well! Your recommendation means a lot to us. We look forward to welcoming you back for another amazing stay! Sincerely, Jessica Uekermann General Manager

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Other web-users rate our hotel

  • 321 reviews 9.6/10 Location
  • 493 reviews 7.6/10 Room
  • 622 reviews 9.2/10 Service
  • 12 reviews 6/10 WiFi
  • 266 reviews 8.1/10 Cleanliness
  • 164 reviews 7.1/10 Breakfast
  • 59 reviews 9.8/10 Pool
  • 6 reviews 0/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.