Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 772 reviews

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Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  772 reviews

TripAdvisor Rating  5.0/5  3,278 reviews

Business trip for the second time

TripAdvisor rating 3.0/5

Muhammad I TripAdvisor review

It's always be a nice experience to stay in this hotel, it's been a second time I've visit this hotel, they improve a lot. Such as the quality of the food, i met terrible food last time, and for this occasion the food serve well. The bungket team is really helpful and always be ready when we need them. Mrs Fia and Mr Adryan really help my business meeting on this trip. It's such nice experience to Stay at Mercure Alam Sutera Hotel.

Dear B2290zzmuhammadi, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Good stay, Great location

Customer review rating 4.0/5

Muhammad Families - Confirmed reviews ALL

Good stay, Great location. Shopping mall just across the street offers many food choices.

Hoppefully and friendly staff

TripAdvisor rating 5.0/5

Safari01653826560 TripAdvisor review

The taste for the food is very good, especially indonesian food is very good..the waiters who is name Mr. Agus is very hopefully and friendly staff also Mr. Budi is friendly too..very happy tonbe back stay at mercure alam sutera..see u again

Dear Safari01653826560 , Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

A GOOD-FEELING STAY EXPERIENCE

Customer review rating 4.5/5

R.v. Friends - Confirmed reviews ALL

I had difficulties booking through all apps but luckily mr gabriel jonas alexander helped me booked offline and we enjoyed our stay in mercure alam sutera, tangerang, banten, indonesia

Value for money

TripAdvisor rating 4.0/5

Benny S TripAdvisor review

This is not grand but very nice, especially the omlete and bakwan on breakfast. The room is small for two guests with double bed. The shampoo and soap is good and the smell is also nice. Hopely I can revisit this hotel together with my wife. Success for Mercure in the future.

Dear 167bennys, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

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Other web-users rate our hotel

  • 320 reviews 9.4/10 Location
  • 488 reviews 7.7/10 Room
  • 623 reviews 9.2/10 Service
  • 13 reviews 7.6/10 WiFi
  • 265 reviews 7.5/10 Cleanliness
  • 162 reviews 7.6/10 Breakfast
  • 61 reviews 9.5/10 Pool
  • 7 reviews 0/10 Bar

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