Description
ALLSAFE approved hotel
Hotel extras
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
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Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
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Enjoy complimentary minibar in all rooms
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Free bicycles rent to explore Alam Sutera's greenery
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Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids
Our accommodation(s)
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Room
Superior Room with Queen Bed
- 3 persons
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room with twin beds
- 3 persons
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Superior 1 Queen Bed Pool View
- 3 persons
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View or Pool side
Room
Privilege Room with Double Bed
- 3 persons
- 32 m² / 344 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Privilege Room with Twin Beds
- 3 persons
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Hotel location
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Access and transport
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SERPONG STATION
Railway station
Access: 11.8 km / 7.33 mi 20 min drive
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GADING RAYA GOLF
Golf course
Access: 6 km / 3.73 mi 11 min drive
DAMAI INDAH GOLF
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
OCEAN PARK BSD
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
IMPERIAL GOLF CLUB
Golf course
Access: 10 km / 6.21 mi 25 min drive
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FLAVOR BLISS
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
LIVING WORLD
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
WTC SERPONG
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
MALL ALAM SUTERA
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
SUMMARECON MALL
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
BSD CITY
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
MINT & PEPPER
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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MOCCA
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
MANIZ POOL DECK BAR
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
2 breakfasts
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Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Pool
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Fitness center
We provide Fitness Center and Swimming Pool to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Spa
Non contractual photo
We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 550 m² / 5920 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 120
Our guest reviews
ALL Rating
Good Experience
Customer review rating 4.5/5
Surya Business - Confirmed reviews ALL
Dear Mr Sugito / Surya Hadi Kusuma, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you so much for your review of your stay at Mercure Serpong Alam Sutera! We are delighted to hear that our food and staff exceeded your expectations. It was a pleasure having you with us and we truly appreciate your kind words. Our team strives to ensure that our guests have the best experience possible and it's wonderful to hear that you had a great time while staying with us. Thank you again for taking the time to share your positive experience with us! We hope to welcome you again soon. Sincerely, Jessica Uekermann General Manager
Clean room with very attentive staff
Customer review rating 4.5/5
Cary B. Business - Confirmed reviews ALL
Dear Mr. Cary Roy B., Thank you for your positive review of your recent stay at Mercure Serpong Alam Sutera. We are delighted to hear that our staff was attentive and helpful in resolving any of your issues. We also appreciate your kind words for Budi at breakfast for providing excellent customer service. We value the feedback and will pass on this to our team. We understand that you would like to see more English language stations or subtitles and we are constantly looking to improve our services so that we can meet the needs of all our guests. Thank you for staying with us and we hope you come back soon! Warmest regards, Jessica Uekermann General Manager
Pleasant hotel to stay
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
Dear Mr Mohammad Sjarifudin, Thank you for your feedback on your stay at Mercure Serpong Alam Sutera! We are delighted to hear you enjoyed our helpful and friendly staff, as well as our convenient location near the mall and restaurants. At Mercure, we strive to create an enjoyable and comfortable experience for each of our guests. We look forward to welcoming you back soon. Sincerely, Jessica Uekermann General Manager
Kids Friendly Hotel at Alam Sutera
TripAdvisor rating 5.0/5
Passport03546239453 TripAdvisor review
Dear Passport03546239453, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you so much for your review of your stay at Mercure Serpong Alam Sutera! We are delighted to hear that you had a fun experiences here with us. It was a pleasure having you with us and we truly appreciate your kind words about our staff especially Kak Lila. Our team strives to ensure that our guests have the best experience possible and it's wonderful to hear that you had a great time while staying with us. Thank you again for taking the time to share your positive experience with us! We hope to welcome you again soon. Sincerely, Jessica Uekermann General Manager
Fun kids activity
TripAdvisor rating 5.0/5
Oktavia A TripAdvisor review
Dear Viaarief, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you so much for your review of your stay at Mercure Serpong Alam Sutera! We are delighted to hear that you had pleasant stay here with us. It was a pleasure having you with us and we truly appreciate your kind words about our staff especially Kak Lila. Our team strives to ensure that our guests have the best experience possible and it's wonderful to hear that you had a great time while staying with us. Thank you again for taking the time to share your positive experience with us! We hope to welcome you again soon. Sincerely, Jessica Uekermann General Manager
In partnership with TripAdvisor
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