Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 765 reviews

Mercure Serpong Alam Sutera - Image 1
Mercure Serpong Alam Sutera - Image 2
Mercure Serpong Alam Sutera - Image 3
Mercure Serpong Alam Sutera - Image 4

Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  765 reviews

TripAdvisor Rating  5.0/5  3,180 reviews

good stay

Customer review rating 4.0/5

Novianti Families - Confirmed reviews ALL

good stay for the weekend, but the breakfast just ordinary, needs improvement.

Good stay

Customer review rating 4.5/5

Kengwah Business - Confirmed reviews ALL

Hotel was great and good location.

Dear SIH KENG W., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Superb

TripAdvisor rating 5.0/5

Shanindya TripAdvisor review

One of my favorite hotel to go to in serpong area. The hotel is nice with is view and love the ambience. Great pool , location, and food. Room was clean and spacious. Thanks Meisy in front desk for the hospitality. I look forward to stay here in near future.

Dear Shanindya, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Good stay

Customer review rating 4.5/5

Joanne N. Business - Confirmed reviews ALL

well clean on room and all staffs are friendly and would come back again.

Dear JOANNE N., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Breakfasting in Mercure Serpong Alam Sutera is the best experience I've ever had.

TripAdvisor rating 5.0/5

Zulfiqar A TripAdvisor review

Alhamdulillah, I broke the fast with my family in Mercure Serpong Alam Sutera. The food and drinks were delicious, especially dates with chocolate and kebabs. Thank you for your service and hospitality, Mr Adryan. We are very happy to break the fast here.

Dear 502zulfiqara, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for coming and taking the time to share your positive review with us. We are very pleased to know that your breakfasting was meet your expectation. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 308 reviews 9.5/10 Location
  • 464 reviews 7.6/10 Room
  • 596 reviews 9/10 Service
  • 11 reviews 9/10 WiFi
  • 255 reviews 7.8/10 Cleanliness
  • 157 reviews 7.6/10 Breakfast
  • 57 reviews 9.7/10 Pool
  • 9 reviews 0.8/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Tangerang