Description
Hotel extras
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
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Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
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Enjoy complimentary minibar in all rooms
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Free bicycles rent to explore Alam Sutera's greenery
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Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids
Our accommodation(s)
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Room
Superior Room with Queen Bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room with twin beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Superior 1 Queen Bed Pool View
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Pool side
Room
My Room - Funtasia (Kids) by Ms. Finna
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
My Room - Athletic by Mr. Ikbal
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Privilege Room with Double Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Privilege Room with Twin Beds
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Hotel location
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Access and transport
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SERPONG STATION
Railway station
Access: 11.8 km / 7.33 mi 20 min drive
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GADING RAYA GOLF
Golf course
Access: 6 km / 3.73 mi 11 min drive
DAMAI INDAH GOLF
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
OCEAN PARK BSD
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
IMPERIAL GOLF CLUB
Golf course
Access: 10 km / 6.21 mi 25 min drive
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FLAVOR BLISS
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
LIVING WORLD
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
WTC SERPONG
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
MALL ALAM SUTERA
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
SUMMARECON MALL
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
BSD CITY
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
MINT & PEPPER
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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MOCCA
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
MANIZ POOL DECK BAR
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
2 breakfasts
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Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Pool
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Fitness center
We provide Fitness Center and Swimming Pool to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Spa
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We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 550 m² / 5920 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 120
Our guest reviews
New chefs with a Scrumptious dishes, you won't stop taste it until you done

TripAdvisor rating 5.0/5
R12Q1 TripAdvisor review
Customer review rating 3.5/5
Chi C. T. Business - Confirmed reviews ALL
Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for your feedback. We\'re pleased to hear you enjoyed our location and the variety of nearby dining options. However, we’re truly sorry to learn about the tobacco smell in your room despite your request for a non-smoking space. This is not the experience we aim to provide, and we sincerely apologize for the inconvenience. We appreciate you bringing this to our attention and hope to have the chance to provide you with a more comfortable stay in the future. Our best regards, Jessica Uekermann General Manager
Customer review rating 3.5/5
Lianto G. Business - Confirmed reviews ALL
Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for taking the time to share your experience with us. We\'re pleased to know that overall you had a good stay, and we truly appreciate your honest feedback on the areas where we can improve. We sincerely apologize for the inconvenience caused by the room lighting and the slippers. Your comments have been shared with the relevant departments — we are currently reviewing our lighting setup and exploring better in-room lighting solutions. Regarding the slippers, we will also reevaluate the materials to ensure guest safety and comfort, especially on tile surfaces. Your feedback is invaluable in helping us enhance the quality of our service. We hope to have the opportunity to welcome you back and provide a better experience in the future. Our best regards, Jessica Uekermann General Manager
Customer review rating 4.5/5
Fahnudi D. G. Business - Confirmed reviews ALL
Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are truly honored to have been your chosen hotel during your business trip, and even more delighted to know that you have returned for another stay with us. It’s wonderful to hear that our location, close to shopping and culinary destinations like Jakarta Premium Outlet and Flavor Bliss, added convenience to your trip. We\'re also glad that you found our rooms consistently clean and comfortable, and that you enjoyed a refreshing swim in our pool. Your appreciation for our breakfast variety, especially the Lontong and Beef Rendang, means a lot to our culinary team. We’re happy you had a satisfying dining experience! Most of all, thank you for recognizing our dedicated staff — from Security, Concierge, Reception, to our Restaurant team. It’s always encouraging to hear that our team’s warmth and service made your stay more memorable. We look forward to welcoming you back to Mercure Serpong Alam Sutera in the near future. Our best regards, Jessica Uekermann General Manager
Good stay
Customer review rating 5.0/5
Suryadi Families - Confirmed reviews ALL
Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We\'re happy to hear that you enjoyed your stay at Mercure Hotel and appreciated the service we provided. Your satisfaction is our priority. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
In partnership with TripAdvisor
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