Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 792 reviews

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Mercure Serpong Alam Sutera - Image 1
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Mercure Serpong Alam Sutera - Image 3
Mercure Serpong Alam Sutera - Image 4
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, 15325 TANGERANG, Indonesia

Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Telephone
Fax +62 21 29668658

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  792 reviews

TripAdvisor Rating  5.0/5  3,487 reviews

Iftar March 2025

TripAdvisor rating 5.0/5

Nurul Ahmad F TripAdvisor review

First time iftar in Mercure Hotel Alam Sutera. Mercure has a good environment that our team can easily comfort to dine in and discuss here. Many Food & Beverages serve here which have good taste and swallow. Somepoint maybe can be upgrade about Some Noodle that feels cold, but its still has a good taste. Anyway thanks to Mercure Hotel for provide us to experience Iftar here.

Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera! Thank you for choosing our hotel for your Iftar experience. We are pleased to hear that you and your team enjoyed the comfortable environment and the variety of food and beverages we offered. Your feedback regarding the noodles is appreciated, and we will take it into consideration as we work to continuously improve the quality of our offerings. We are grateful for your kind words and are glad that we could provide a memorable Iftar experience for you. We look forward to welcoming you back in the future. Warm regards, Jessica Uekermann General Manager

Good stay with very friendly & accommodating staff

Customer review rating 4.5/5

Anne G. Families - Confirmed reviews ALL

Staff went above and beyond to make my father & me feel welcome & taken care of.

Strategic Location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very happy, good services

Good but can be better

Customer review rating 3.5/5

Jonathan P. Business - Confirmed reviews ALL

Stayed at the hotel several times for business. Staff is great, very helpful and attentive. New machine in the gym. However, need to pay attention to cleanliness of the guest's room. Lots of room for improvement.

Good stay and well located beside shopping mall and many F&B

Customer review rating 4.5/5

J. Business - Confirmed reviews ALL

The hotel is near to major shopping centre with many FNB outlet around. Hotel staff are friendly

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Other web-users rate our hotel

  • 307 reviews 9.5/10 Location
  • 494 reviews 7.5/10 Room
  • 648 reviews 9.3/10 Service
  • 14 reviews 6/10 WiFi
  • 265 reviews 7.5/10 Cleanliness
  • 168 reviews 7.8/10 Breakfast
  • 142 reviews 6.1/10 Comfort
  • 53 reviews 9.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.