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ibis Gading Serpong Hotel 3 stars

Customer review rating 4.3/5 4,277 reviews

ALLSAFE approved hotel

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ibis Gading Serpong
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+ 19 Services

Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong
Blok M5 no. 19
Serpong
15810 tangerang
indonesia

Tel: +622122220116

Fax: (+62)21/22220117

  • By plane

    SOEKARNO HATTA At 20km / 12 miles

  • By train

    Serpong Train Station At 12km / 7 miles

GPS :-6.245356, 106.627741

Hotel services

Taste Restaurant Non contractual photo

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 208 rooms
    • One room for people with reduced mobility
    • No family room
    • 20 connecting rooms
    • 150 non-smoking rooms
    • 16 floors
  • Languages spoken at the hotel
    • Indonesian
    • English
  • Laundry / Valet Services
    • Pressing Additional charge
    • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
Access to property
  • Hotels parking lot
    • On site
    • 40 parking spaces
    • Private
    • Parking with security service
  • Mitra 10 & Ruko Boulevard
    • Near the property
    • 50 parking spaces
    • Public
    • Parking with security service
Well-being
  • Best Fitness Additional charge
    • Nearby
Family
  • Services for children
    • Childrens Club for 3 to 6 years

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 265

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,277 reviews

TripAdvisor Rating 4.0/5

658 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 5.0/5

Anonymous Friends - 11/10/2021 Confirmed reviews ALL

Overall good service

Always good

Customer review rating 5.0/5

Maya Couples - 10/10/2021 Confirmed reviews ALL

Hotel ibis gading serpong always good for stay…

Overall Good

Customer review rating 5.0/5

Okaviany O. Business - 09/10/2021 Confirmed reviews ALL

Good Place, Good Staff, Good Food, Good Hotel

Good stay

Customer review rating 3.5/5

Rizal Families - 08/10/2021 Confirmed reviews ALL

There was no refrigator in my room.

Well service from staff

Customer review rating 5.0/5

Anonymous Families - 08/10/2021 Confirmed reviews ALL

Room is clean and staff good service for all, thank you ibis

Staycation

Customer review rating 5.0/5

Anonymous Friends - 08/10/2021 Confirmed reviews ALL

I staycation with my friends this hotel its very good

Good location

Customer review rating 5.0/5

Anonymous Couples - 08/10/2021 Confirmed reviews ALL

Location is good close from summarecon mall, good service

Good stay, well located, clean, and kind

Customer review rating 4.0/5

Atha Friends - 07/10/2021 Confirmed reviews ALL

When I stay at Ibis Gading Serpong. I feel this hotel so cleaned and well located

Well location

Customer review rating 5.0/5

Dian Couples - 04/10/2021 Confirmed reviews ALL

Good place with a good view

Good Stay

Customer review rating 5.0/5

Andhika Couples - 03/10/2021 Confirmed reviews ALL

All good, thanks

Good

Customer review rating 4.0/5

Anonymous Couples - 02/10/2021 Confirmed reviews ALL

Clean, good, good service

Staycation

Customer review rating 5.0/5

Anonymous Couples - 01/10/2021 Confirmed reviews ALL

Good place and good hotel

Customer review rating 5.0/5

Heni Business - 30/09/2021 Confirmed reviews ALL

Good Wifi Connection

Customer review rating 5.0/5

Andi Couples - 30/09/2021 Confirmed reviews ALL

Friendly staff and helpful from front office

Customer review rating 5.0/5

Rahmat Friends - 30/09/2021 Confirmed reviews ALL

Good Healthy Protocol inside

Well located, very humble staff personality

Customer review rating 4.0/5

M. K. R. P. Couples - 27/09/2021 Confirmed reviews ALL

Overall, its a good experience, but theres one thing that i feel it shouldnt be that way, the room service when im ordered extra mineral water it takes too long to deliver and i should call 3 times and wait for about 1-2 hours approximately.

Good food

Customer review rating 5.0/5

Anonymous Business - 27/09/2021 Confirmed reviews ALL

Good stay at ibis awesome

Good value for money

TripAdvisor rating 5.0/5

Irinne T Couples - 08/07/2019 TripAdvisor review

This is my first time staying at Ibis after many many years and it certainly exceeded my expectations. Firstly, the staff members were very friendly, friendlier than some of luxurious hotels we usually stay in. They provide lemon infused water in the lobby, which I thought was a nice touch. I think the Accor group has made significant changes throughout the years. The room was clean, not big but they provide you with your basic needs and more. I thought for the price, it was more than necessary. The only negative thing I could pick was the colour of one of the walls, it was bright orange which I thought was a strange colour to paint in a bedroom, a more relaxing colour would make the room's ambience much better. Overall, we enjoyed our one night stay, recommended for its price.

No Frills, Simple and Great Location

TripAdvisor rating 5.0/5

TheJ723 Couples - 07/05/2019 TripAdvisor review

Room has a clean environment, everything still maintain a very good conditions, location is perfect, nearby has everything you need. The view was superb if you stayed in the top floor. TV channel was also has a lot of selections. Bed was in above average quality, you cant complaint.

Dear The J, It is a great achievements to be a reviewed hotel with excellent compliments, specially from the recommended traveler as your self. We really thanked for these, your compliments has been shared among the team. I believe these will recharges the positive energy in delivering great services to all guest. Stay health on your journey and Feel free to share your feedback's at gsm@ibis-gading-serpong.com on your upcoming stay with us. Regards, Jamal MUHAMAD - General Manager

Very good location even though need to crossover to reach mall

TripAdvisor rating 5.0/5

khemadewi Business - 24/12/2018 TripAdvisor review

Ibis Gading Serpong was been my repeated times to stay if we stay in Serpong areas. As the only one who has international brand reputation in the Summarecon surrounding areas. Food variety that been provided for breakfast was good.

Dear Khemadewi, Thank you for your excellent recommendation in TripAdvisor review for the best location with good breakfast variety of ibis Gading Serpong, It is a great pleasure to received positive comment from our guest. I am happy to share your feedback among the teams, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to share your concern at gsm@ibis-gading-serpong.com to make your upcoming arrival will be more as pleasant as previous one. Sincerely, Riganda TOGATOROP - General Manager

Our most recent 20 reviews

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