ibis Gading Serpong 3 stars

Customer review rating (ALL Rating) 4.5/5 1,422 reviews

Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

ALLSAFE approved hotel

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong, Blok M5 no. 19, Serpong

GPS:-6.245356, 106.627741

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Taste Restaurant

Non contractual photo

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,422 reviews

TripAdvisor Rating  4.5/5  854 reviews

Well located but doors hard to open

Customer review rating 3.5/5

Ken Business - Confirmed reviews ALL

Check in : took a bit longer than expected, waiting ~15 min before room is ready although coming in right around 2PM (when I checked out, some people get their keys immediately although they came at 12PM. Room : adequate Only issue is bathroom a tad bit too small (rather reduce size of the room a bit to enlarge the bathroom). Door is very hard to open, even staff sometimes unable to open. Seems like right amount of pressure is needed to open, need to be fixed. Warm water pressure also a bit small.

Good hotel for a short overnight business trip

Customer review rating 4.5/5

James A. Business - Confirmed reviews ALL

Good location, overall clean hotel, classic ibis style.

Good place to short getaway

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I stayed for one night just to get over from Jakarta for a while. The room quite spacey and clean. Bathroom quite spacey too. They also provide smooking and non smooking room. One thing about breakfast. Maybe you can add more various menu. But overal was good start from the service and facilities.

My stay at IBIS

TripAdvisor rating 5.0/5

Arun V TripAdvisor review

It was a long trip. Was in Indonesia after visiting multiple countries in a business trip. As I was to stay for a week in Indonesia, was sceptical about IBIS owing to the room size. Initially booked for just a day. But that day made the difference and I stayed for the whole week in the same room. A couple of their staffs were extremely good and made me change my decision. Puji stuck a casual conversation on the first day. He was extremely helpful in choosing my food and good company. He and Robby were good company and my reason for staying the full time in IBIS. Thank you Puji and Robby and thank you IBIS

A terrific stay!

Customer review rating 4.5/5

Riza Friends - Confirmed reviews ALL

Well located, helpful staff, delicious food.

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Other web-users rate our hotel

  • 181 reviews 7.6/10 Location
  • 594 reviews 7.9/10 Room
  • 778 reviews 9.4/10 Service
  • 15 reviews 9.5/10 WiFi
  • 415 reviews 8.7/10 Cleanliness
  • 317 reviews 8.7/10 Food
  • 136 reviews 8.4/10 Breakfast
  • 89 reviews 8.3/10 Vibe

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