ibis Gading Serpong Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 4,502 reviews

ALLSAFE approved hotel

Information message

ibis Gading Serpong
See on a map
+ 19 Services

Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong
Blok M5 no. 19
15810 tangerang

Fax: (+62)21/22220117

Check-in from 15h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 20km / 12 miles

  • By train

    Serpong Train Station At 12km / 7 miles

GPS:-6.245356, 106.627741

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Taste Restaurant Non contractual photo

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 265

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,502 reviews

TripAdvisor Rating 4.0/5

682 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Triphena Business - 13/01/2022 Confirmed reviews ALL

Good sleep and rests

Great Service

Customer review rating 4.5/5

Karen J. Families - 12/01/2022 Confirmed reviews ALL

When we arrived the hotel staffs are really helpful carrying our bags.

Good stay. Worth the price. The view is amazing and the food is excellent for a quarantine level

Customer review rating 4.5/5

Ayesha T. Solo - 12/01/2022 Confirmed reviews ALL

I had a pleasant stay. The staff was helpful and accomodating

Good stay and good food

Customer review rating 4.5/5

Herry Solo - 11/01/2022 Confirmed reviews ALL

Good room and i love the food very taste

Good location

Customer review rating 4.5/5

Sinyo L. Solo - 04/01/2022 Confirmed reviews ALL


Good Stay

Customer review rating 4.5/5

David Y. Business - 30/12/2021 Confirmed reviews ALL

Short business trip. Good location.

Good breakfast

Customer review rating 5.0/5

Ronald Families - 29/12/2021 Confirmed reviews ALL

Budget hotel with good breakfast. Thank you

Good Stay

Customer review rating 4.0/5

Ridwan Business - 28/12/2021 Confirmed reviews ALL

All good, except the TV remote control's broken.

Good service and smart stay

Customer review rating 5.0/5

Angga J. Couples - 28/12/2021 Confirmed reviews ALL

nice stay and good service for staff

Good location

Customer review rating 5.0/5

Wahyuno Business - 27/12/2021 Confirmed reviews ALL

Near location with my business in Serpong area. Good breakfast


Customer review rating 5.0/5

Damba Solo - 27/12/2021 Confirmed reviews ALL

Budget hotel with good service


Customer review rating 5.0/5

Cahyo Business - 26/12/2021 Confirmed reviews ALL


Good stay for a little bit momment,

Customer review rating 4.0/5

Muhammad R. Z. Couples - 24/12/2021 Confirmed reviews ALL

Unfortunately, the room smelled like smoking room, may be because there was visitor smoking in this room before

Decent Stay

Customer review rating 4.0/5

Anonymous Friends - 22/12/2021 Confirmed reviews ALL

It was rather pleasant but it does not mean it cannot be improved, the problem lies on the smell of cigar lingered in the bathroom and clean towel was not in place, had to make a call for that.

Good value for money

TripAdvisor rating 5.0/5

Irinne T Couples - 08/07/2019 TripAdvisor review

This is my first time staying at Ibis after many many years and it certainly exceeded my expectations. Firstly, the staff members were very friendly, friendlier than some of luxurious hotels we usually stay in. They provide lemon infused water in the lobby, which I thought was a nice touch. I think the Accor group has made significant changes throughout the years. The room was clean, not big but they provide you with your basic needs and more. I thought for the price, it was more than necessary. The only negative thing I could pick was the colour of one of the walls, it was bright orange which I thought was a strange colour to paint in a bedroom, a more relaxing colour would make the room's ambience much better. Overall, we enjoyed our one night stay, recommended for its price.

No Frills, Simple and Great Location

TripAdvisor rating 5.0/5

TheJ723 Couples - 07/05/2019 TripAdvisor review

Room has a clean environment, everything still maintain a very good conditions, location is perfect, nearby has everything you need. The view was superb if you stayed in the top floor. TV channel was also has a lot of selections. Bed was in above average quality, you cant complaint.

Dear The J, It is a great achievements to be a reviewed hotel with excellent compliments, specially from the recommended traveler as your self. We really thanked for these, your compliments has been shared among the team. I believe these will recharges the positive energy in delivering great services to all guest. Stay health on your journey and Feel free to share your feedback's at gsm@ibis-gading-serpong.com on your upcoming stay with us. Regards, Jamal MUHAMAD - General Manager

Very good location even though need to crossover to reach mall

TripAdvisor rating 5.0/5

khemadewi Business - 24/12/2018 TripAdvisor review

Ibis Gading Serpong was been my repeated times to stay if we stay in Serpong areas. As the only one who has international brand reputation in the Summarecon surrounding areas. Food variety that been provided for breakfast was good.

Dear Khemadewi, Thank you for your excellent recommendation in TripAdvisor review for the best location with good breakfast variety of ibis Gading Serpong, It is a great pleasure to received positive comment from our guest. I am happy to share your feedback among the teams, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to share your concern at gsm@ibis-gading-serpong.com to make your upcoming arrival will be more as pleasant as previous one. Sincerely, Riganda TOGATOROP - General Manager

Good Hotel

TripAdvisor rating 3.0/5

Grandeur888 Business - 04/10/2018 TripAdvisor review

For basic amenities, this hotel offer good enough. Room small but okay. Breakfast so - so, location not bad. For short time visit, it's a good value. And for short business trip for Serpong area, it's also ok.

Dear Grandeur888, Warmest greeting from ibis Gading Serpong. Thank you for taking the time to share your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back to our hotel very soon! Sincerely, Riganda TOGATOROP - General Manager

Very dissapointed experience

TripAdvisor rating 1.0/5

areta500 Business - 03/10/2018 TripAdvisor review

Tap water was brownish. Bed sheet was dirty. Got mosquito. Fruits served at breakfast were not fresh. Very limited parking space. Service was okay. When we asked for bed sheet changing they did it right away.

Dear areta500, We thank you very much for your patronage to our hotel. We thank you as well for your feedback during your stay and for this mishap, please accept our sincere apology. Refer to your feedback, please be so kind to drop me an email to : gm@ibis-gading-serpong.com for further communication to solve this situation. Thank you for your help to inform me personaaly your room number and check in and check out for our internal follow up to avoid reocurrence. Your sincerely, Riganda Togatorop

Excellent value for money!

TripAdvisor rating 4.0/5

fabricelormois Business - 21/09/2018 TripAdvisor review

Overall good value for money. The rooms are clean and quiet. Hotel personnel always willing to help the best they can. Good experience, i will be back for sure.Thank you Accor and Ibis Gading Serpong

Dear Valued Guest fabricelormois, We are very happy to read your review that you enjoyed your stay with us and at Accor hotels. We look forward to welcome you back in our hotel. Sincerely yours, Riganda Togatorop

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in tangerang