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ibis Gading Serpong Hotel 3 stars

Customer review rating 4.3/5 4,064 reviews

ALLSAFE approved hotel

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ibis Gading Serpong
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+ 13 Services

Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby


Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
Business services
  • 5 Meeting room(s)
  • Self service business centre

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong
Blok M5 no. 19
15810 tangerang

Tel: +622122220116

Fax: (+62)21/22220117

  • By plane

    SOEKARNO HATTA At 20km / 12 miles

  • By train

    Serpong Train Station At 12km / 7 miles

GPS :-6.245356, 106.627741

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Our restaurants and bars

Taste Restaurant

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Non contractual photo

Taste Bar

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 265

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,064 reviews


TripAdvisor Rating 4.0/5

641 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Should be better

Customer review rating 3.0/5

Rangga Business - 26/07/2021 Confirmed reviews ALL

- Several times laundry not delivered in time - No info when the restaurant was closed and breakfast was sent to our room - Need to call the room service everyday to get breakfast to be delivered, should be the other way - pillow cover stinky - got some laundry with a bad smell


Customer review rating 5.0/5

N. Friends - 25/07/2021 Confirmed reviews ALL


Good Ibis Hotel

Customer review rating 5.0/5

R. Solo - 25/07/2021 Confirmed reviews ALL

Comfortable stay during pandemic covid, good location and valuable..

Good area

Customer review rating 5.0/5

Edlina M. Couples - 24/07/2021 Confirmed reviews ALL

This hotel close from mall summarecon its very good

Weekend stay

Customer review rating 5.0/5

Anonymous Couples - 24/07/2021 Confirmed reviews ALL

Room clean and good service, thank you ibis

Well located good stay

Customer review rating 3.0/5

Michelle J. Solo - 24/07/2021 Confirmed reviews ALL

Great, although most of the security guards and one of the staff at the reception is not that friendly. Nobody’s offering to help with the luggage as well.

Visit family but stay at ibis

Customer review rating 5.0/5

Vina Couples - 24/07/2021 Confirmed reviews ALL

Hotel with good location and good view

Customer review rating 5.0/5

Siti R. Families - 23/07/2021 Confirmed reviews ALL

Always awesome is staycation at ibis gading

Awesome hotel

Customer review rating 5.0/5

Munar Y. Families - 23/07/2021 Confirmed reviews ALL

This hotel is awesome, the price is good

Good location

Customer review rating 5.0/5

Rio Families - 22/07/2021 Confirmed reviews ALL

This hotel is very good service, location is trategic..

Customer review rating 5.0/5

Dimas A. Couples - 22/07/2021 Confirmed reviews ALL

Good service

Customer review rating 5.0/5

Anonymous Couples - 21/07/2021 Confirmed reviews ALL

Good hotel and location

Customer review rating 4.0/5

Sri Couples - 14/07/2021 Confirmed reviews ALL

Was good

Good Stay

Customer review rating 4.0/5

Wendy A. Families - 09/07/2021 Confirmed reviews ALL

Everything is good, except The parking space is small

Good covid protocol

Customer review rating 5.0/5

Deasy Friends - 07/07/2021 Confirmed reviews ALL

Everything was nice. The room, their hospitality, and the service

Very Well located, clean, good covid 19 standard

Customer review rating 5.0/5

Anonymous Families - 04/07/2021 Confirmed reviews ALL

I stayed with my big family while we had vacation to java island, I have awesome experienced when stay because we felt safe with good protocol covid 19, we must do covid 19 protocol before entering to the hotel, they sprayed our stuff before.


Customer review rating 3.5/5

Alvin Solo - 29/06/2021 Confirmed reviews ALL

overall OK. need harder bed mattress, too soft and easy to curved. not good for spine.

Dear Mr. AV W, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. I am happy to hear that you enjoyed a comfortable stay with us. Your positives feedback regarding the comfort of matrass will take for management review in improving the quality of guest sleep Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

Very good service

Customer review rating 4.0/5

Francisca B. Business - 26/06/2021 Confirmed reviews ALL

Good service. Friendly and genteel staffs. Clean room. Yet, there are no entertainment in this hotel. There is no fried-egg-stall in breakfast session, guests should ask to staff first to get fried egg. Breakfast menu should have more varieties. Laundry service is bad, it makes my clothes experience color changing and broken.

Good value for money

TripAdvisor rating 5.0/5

Irinne T Couples - 08/07/2019 TripAdvisor review

This is my first time staying at Ibis after many many years and it certainly exceeded my expectations. Firstly, the staff members were very friendly, friendlier than some of luxurious hotels we usually stay in. They provide lemon infused water in the lobby, which I thought was a nice touch. I think the Accor group has made significant changes throughout the years. The room was clean, not big but they provide you with your basic needs and more. I thought for the price, it was more than necessary. The only negative thing I could pick was the colour of one of the walls, it was bright orange which I thought was a strange colour to paint in a bedroom, a more relaxing colour would make the room's ambience much better. Overall, we enjoyed our one night stay, recommended for its price.

No Frills, Simple and Great Location

TripAdvisor rating 5.0/5

TheJ723 Couples - 07/05/2019 TripAdvisor review

Room has a clean environment, everything still maintain a very good conditions, location is perfect, nearby has everything you need. The view was superb if you stayed in the top floor. TV channel was also has a lot of selections. Bed was in above average quality, you cant complaint.

Dear The J, It is a great achievements to be a reviewed hotel with excellent compliments, specially from the recommended traveler as your self. We really thanked for these, your compliments has been shared among the team. I believe these will recharges the positive energy in delivering great services to all guest. Stay health on your journey and Feel free to share your feedback's at on your upcoming stay with us. Regards, Jamal MUHAMAD - General Manager

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