ibis Gading Serpong 3 stars

Customer review rating (ALL Rating) 4.6/5 1,273 reviews

Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

ALLSAFE approved hotel

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong, Blok M5 no. 19, Serpong
15810 TANGERANG
Indonesia

GPS:-6.245356, 106.627741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Taste Restaurant

Non contractual photo

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,273 reviews

TripAdvisor Rating  4.5/5  870 reviews

Certificate of excellence 2023

Wrote a review for IBIS

TripAdvisor rating 5.0/5

DIPAK R TripAdvisor review

I was visit Indonasia in April 2023. This was my second trip in Indonasia and both the time I was stay in IBIS. The staff for housekeeping and restaurant was really nice as specially Mr Puji and Robby. This two guys really understand our situation about vegetarians and make good food for us.

Dear 708dipakr, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Jamal MUHAMAD - General Manager

Customer review rating 5.0/5

Ade Business - Confirmed reviews ALL

Affordable and comfort

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Customer review rating 5.0/5

I. Friends - Confirmed reviews ALL

Nice and clean hotel

Dear I., We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

Just ok. Ibis standard 3 stars hotel.

Customer review rating 4.0/5

Dhani Families - Confirmed reviews ALL

So far so good. Breakfast ok altough not so many choices of food. Staff are nice and helpful. Good option in Gading Serpong Area budget wise.

Dear D., We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Manager

Very

Customer review rating 5.0/5

Daniel Couples - Confirmed reviews ALL

I checked in early morning after tiring trip from Merak. The hotel was good in service especially impressed with the staff In lobby. Mr. Niko was handled me check in given me for free Late check out at 2pm. And when i called to receptionist, Mr. Didi said to give more extra time due i have fast asleep and woke up late evening. It was very kind and i surprised with their extra services. Thanks you ibis hotel.

Dear D., We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal MUHAMAD - General Managere

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Other web-users rate our hotel

  • 182 reviews 7.6/10 Location
  • 573 reviews 7.6/10 Room
  • 774 reviews 9.4/10 Service
  • 8 reviews 9/10 WiFi
  • 392 reviews 8.2/10 Cleanliness
  • 323 reviews 8.8/10 Food
  • 127 reviews 7.9/10 Breakfast
  • 5 reviews 2/10 Pool

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