ibis Gading Serpong Hotel 3 stars

Customer review rating 4.3/5 3,534 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Gading Serpong
See on a map
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Web corner and free WiFi throughout hotel area

  • 5 Meeting Rooms including a Ballroom with capacity up to 600 pax

  • Taste Restaurant and Lounge Bar offering international and local cuisines

  • Free shuttle bus to Summarecon Mall Serpong

  • Professional in-room spa and massage treatment by Alaya Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 5 meeting room(s)
  • Self service business centre

Hotel location

ibis Gading Serpong

Jalan Boulevard Gading Serpong
Blok M5 no. 19
Serpong
15810
tangerang
indonesia

Tel: +622122220116

Fax: (+62)21/22220117

  • By plane

    SOEKARNO HATTA At 20km / 12 miles

  • By train

    Serpong Train Station At 12km / 7 miles

GPS :-6.245356, 106.627741

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard 1 Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard 2 Single Beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

TASTE

Type of cuisine: Thematic cuisine

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjoy your own flavour combination!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 265

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Gading Serpong

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,534 reviews

tripadvisor

TripAdvisor Rating 4.0/5

580 reviews

For all is good

Customer review rating 4.3/5

Desta Couples - 25/11/2020 Confirmed reviews ALL

For all is good

Well located, comfortable, great services!

Customer review rating 4.3/5

Ilham Solo - 24/11/2020 Confirmed reviews ALL

it’s a pleasure to stay in this hotel. well located, near malls, restaurants, and lot of cool places in Serpong.

Great service and great stay

Customer review rating 4.3/5

Kathleen Friends - 23/11/2020 Confirmed reviews ALL

Excatly as expected, great service from the staffs and the hygiene was satisfying.

Good Stay

Customer review rating 4.3/5

Anonymous Couples - 23/11/2020 Confirmed reviews ALL

Cozy room, friendly staff, good beverage

good room

Customer review rating 4.3/5

Fierda O. A. Couples - 22/11/2020 Confirmed reviews ALL

well located with good room and great view

Good

Customer review rating 4.3/5

Wiwiek Couples - 18/11/2020 Confirmed reviews ALL

But the towel needs to be c hanged.. . Not so clean. . Dirty....

Noisy, cannot sleep at night

Customer review rating 4.3/5

Khan Business - 16/11/2020 Confirmed reviews ALL

Top floor is noisy cannot sleep at all. Complained twice but no response. Bed is also noisy and not comfortable to sleep.

Customer review rating 4.3/5

Musa Families - 16/11/2020 Confirmed reviews ALL

Staffs is firendly and helpful

Customer review rating 4.3/5

Kirman Families - 16/11/2020 Confirmed reviews ALL

Safety hotel because of their right healthy protocol

Customer review rating 4.3/5

Saram Couples - 16/11/2020 Confirmed reviews ALL

The hotel is hygiene with their friendly staffs but wifi is sometimes terminated and should log in anymore

Good experiences, but need improvement.

Customer review rating 4.3/5

Farid Couples - 14/11/2020 Confirmed reviews ALL

Personnel responsive with our needs. Place is cozy. There're some improvement notes: 1) Perhaps the bathroom ventilation need to be repaired. Someone is smoking in other room (or bathroom) and the smoke can be sniffed on our bathroom. 2) The safety protocol during COVID need to be more firm. Some "ignorance" visitors (around 6 persons) force to fill the elevator (where it is set to be maximum of 2 persons only).

Overall good

Customer review rating 4.3/5

Yudi L. Families - 14/11/2020 Confirmed reviews ALL

Good but not the best.. i booked 2 rooms with connecting door. 1 for my son and 1 for me and my wife. My son's toilet smelled cigarette while not using the exhaust. That's why i rated only 7.

Good stay

Customer review rating 4.3/5

Rani Solo - 11/11/2020 Confirmed reviews ALL

Was great experience to stay in Ibis Gading Serpong. Staffs are friendly and helpful. Thank you

Well located

Customer review rating 4.3/5

Aldhi Couples - 08/11/2020 Confirmed reviews ALL

Strategic location near summarecon mall serpong

Good stay

Customer review rating 4.3/5

Viandro A. Solo - 05/11/2020 Confirmed reviews ALL

-

Good Stay

Customer review rating 4.3/5

Ritchie Solo - 03/11/2020 Confirmed reviews ALL

Good stay at the hotel. hotel clean and comfort as accor standardized. reception, breakfast, everything is ok.

Suasana kamar always bagus khas Accor...

Customer review rating 4.3/5

Anonymous Solo - 27/10/2020 Confirmed reviews ALL

Nice place for vacation...

your staff and system is ugly

Customer review rating 4.3/5

Mystery G. Business - 27/10/2020 Confirmed reviews ALL

i never book and stay in your hotel. how come you get my email and send me about my stay? What happened with your FO Staff, Reservation and your system?

Dear Mr. HH, Thank you for taking the time to share your unpleasant situation. Please allow me to express my sincerest apologies for this inconvenience of incorrect email survey invitation. We have taking the appropriate measures to address the problem and prevent future occurrence by double checking in details every single font of email address before we send the invitation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal MUHAMAD - General Manager
Customer review rating 4.3/5

Tavisa Families - 23/10/2020 Confirmed reviews ALL

Ibis has kids corner that makes our children can have a game to play in it

Ok stay

Customer review rating 4.3/5

Sisca Solo - 23/10/2020 Confirmed reviews ALL

Check in process good. Room was comfortable. Breakfast not so good. Check out process ok.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in tangerang