Mercure Tangerang BSD City

Name: Mercure Tangerang BSD City - ALL
Address: Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, TANGERANG, 15339, ID
Telephone: +622150898440
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 675 reviews

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28 28 photos

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 TANGERANG, Indonesia

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Mercure Tangerang BSD City

Hotel for travellers looking for local and authentic experiences

Mercure Tangerang BSD City is surrounded by popular attractions in BSD City such as AEON Mall, the Indonesia Convention Exhibition, Green Office Park, and The Breeze. Experience the ease and accessibility of our hotel, set near the main road and toll gate of Serbaraja which offers a range of facilities to cater to leisure and business travelers. The hotel is known for its family-friendly atmosphere, offering a playground in the garden and a range of engaging activities for children.

BSD City is a fast growing neighborhood, so we would like to offer a limitless lifestyle in the independent city of BSD, by prioritizing safety and comfort as our commitment.

Winaryo Wasdi, Hotel Management

Hotel extras

1.6 Km to ICE - Indonesia Convention Exhibition
Strategically located beside the AEON Mall BSD
Nearby Green Office Park BSD City
6 mins drive to The Breeze BSD, where you can satisfy your food cravings
Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Room

Superior Room with 1 double bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with Twin Beds

3 pers. max
31 m² / 333 sq ft

Views: City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room with Double Bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Double bed(s)
Views: City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Junior Suite room with 1 Double bed

3 pers. max
47 m² / 505 sq ft

Bedding 1 x Double bed(s)
Views: City View
Most of the accommodation: Corner Room

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

+62 21 50898440

Railway station
Highway exit

JAKARTA - SERPONG TOLL ROAD

Highway exit

Access: 40 m / 2.48 mi 39 min drive

Taxi

0.02 € 400 IDR
Limousine

0.05 € 900 IDR
Shuttle

Additional charge

Shuttle on call

Details

Highway

CISAUK

Railway station

Access: 2.5 km / 1.55 mi 10 min drive

Taxi

0.02 € 300 IDR
Limousine

0.03 € 500 IDR
Shuttle

Additional charge

Shuttle on call

Details

Public Transport

TOL BALARAJA

Highway exit

Branchsto BSD

Other attractions

BSD Xtreme Park

Tourist attraction

Ocean Park BSD

Tourist attraction

Jaletreng Riverpark

River

Scientia Square Park

Park

Jasmine Park

Park

Botanic Garden

Park

AEON MALL

Shopping centre/mall

Access: 50 m / 50 mi 2 min walk

Teras Kota

Shopping centre/mall

The Breeze BSD City

Shopping centre/mall

QBIG BSD CITY

Shopping centre/mall

Kitchen Yard

Restaurant and cafe district

Pasar Modern Intermoda

Shopping centre/mall

ITC BSD

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

LOBBY BAR

The Lobby Bar serves a wide selection of wines, cocktails, mocktails, healthy juices, coffee and tea.

Fitness center

The fitness centre features modern exercise equipment and is open daily from 6am to 10pm.

Spa

Non contractual photo

Our spa and massage facilities are available from 10 am to 10pm.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 147 m² / 1582 sq ft
Maximum seats capacity: 136
Maximum capacity for banquets: 65

Find out more

Weddings

Non contractual photo

Whether it's stunning outdoors garden wedding or the luxurious indoor ballroom wedding, let us live your enchanting wedding dream. 4 hours usage of our extensive function area equipped with sound system and projector and can accommodate up to 1000 guest.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 675 reviews

TripAdvisor Rating 4.9/5 2,155 reviews

Family Fun at Mercure BSD with Some Missed Details

MiftahF 5/13/2025 TripAdvisor review

My family and I stayed at Mercure Tangerang BSD City for two nights over the May 2025 long weekend. The hotel was understandably busy, as it’s a popular choice for families from Jabodetabek and other cities. Check-in took around 15 minutes, and although I’m an Accor Plus Gold member, I didn’t receive a room upgrade. The front desk staff were courteous and mentioned that while an upgrade wasn’t available due to high occupancy, the room was ready and equipped with standard amenities. The room itself was modern, spacious, and clean, with floor-to-ceiling windows offering a great view of AEON Mall BSD. The bathroom layout was smartly designed, combining luggage space, a sleek vanity, toilet, and shower area. This was one of the better-designed Mercure rooms I’ve stayed in. However, I noticed that some expected in-room amenities, such as a hairdryer, were missing despite being mentioned at check-in. Also, unlike my past Accor stays, there were no welcome treats such as fruit, cake, or snacks—typically offered when upgrades aren’t possible. These may seem like small touches, but they go a long way in reinforcing loyalty recognition. That said, the hotel truly shines when it comes to family-friendly features. The indoor kids' area includes arcade-style games like hands-rhythm dance simulators, basketball toss, and whack-a-mole. On weekends, they even provide a PlayStation 5, which was a big hit with the kids. There’s also a sushi-making activity and an outdoor playground with swings, slides, a monkey bar, and a see-saw—perfect for keeping little ones entertained. Breakfast was another highlight. While the buffet wasn’t vast, every hot dish was well-prepared and flavorful. A minor incident in the restaurant was handled professionally by the manager on duty, which I appreciated. The gym, though compact, was well-equipped and functional. I also redeemed my welcome drink voucher for a cappuccino, which was decent. In summary, Mercure BSD offers great facilities and a stylish environment ideal for families. However, there’s room for improvement in how elite loyalty members are welcomed and recognized. I would consider returning, particularly for the family amenities, though I’d manage expectations regarding elite treatment during peak periods.

Dear Miftah F, Warmest greetings from Mercure Tangerang BSD City, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations. We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Sincerely, Ana Triana Pujarasa Room Division Manager

I love it! One of the best staycation i had!

Nina Families - 4/27/2025 Confirmed reviews ALL

Dear Nina S., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Triana Pujarasa Room Division Manager

Good location, building and interior quality

Ernest P. R. Families - 4/27/2025 Confirmed reviews ALL

Dear Ernest P., Thank you for taking the time to tell us about your experience at the Mercure Tangerang BSD City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Triana Pujarasa Room Division Manager

Good stay

Anonymous Business - 4/26/2025 Confirmed reviews ALL

Dear Atima S., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Triana Pujarasa Room Division Manager

Good stay

Silvia Families - 4/19/2025 Confirmed reviews ALL

Dear Silvia S., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Triana Pujarasa Room Division Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

338 reviews 9.4/10 Location
703 reviews 8.8/10 Room
739 reviews 9.2/10 Service
9 reviews 5.6/10 WiFi
398 reviews 9.2/10 Cleanliness
324 reviews 8.7/10 Amenities
283 reviews 7.5/10 Breakfast
237 reviews 9.5/10 Vibe

58 reviews 9.2/10 Location
109 reviews 8.5/10 Room
96 reviews 9.2/10 Service
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48 reviews 7.6/10 Breakfast
32 reviews 9.3/10 Vibe
11 reviews 5.2/10 Pool

49 reviews 9.4/10 Location
78 reviews 8.2/10 Room
82 reviews 9.1/10 Service
40 reviews 8.9/10 Cleanliness
30 reviews 7.3/10 Breakfast
24 reviews 9/10 Vibe
6 reviews 4/10 Wellness Area

28 reviews 9.5/10 Location
49 reviews 8.8/10 Room
50 reviews 9.2/10 Service
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21 reviews 8.8/10 Comfort
16 reviews 7.5/10 Breakfast
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24 reviews 9.5/10 Location
34 reviews 8.5/10 Room
37 reviews 9.3/10 Service
17 reviews 9.1/10 Cleanliness
16 reviews 7.3/10 Breakfast
14 reviews 9.3/10 Vibe

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All our hotels in Tangerang

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Tangerang BSD City

Description

Hotel extras

Our accommodation(s)

Superior Room with 1 double bed

Superior Room with Twin Beds

Hotel location

Access and transport

Hotel services

Kitchen Yard

LOBBY BAR

Breakfast

Pool

Fitness center

Spa

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Our other establishments nearby