Mercure Tangerang BSD City 4 stars

Customer review rating (ALL Rating) 4.6/5 858 reviews

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Mercure Tangerang BSD City - Image 1
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Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 TANGERANG, Indonesia

Description

Hotel extras

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  858 reviews

Customer review rating 3.5/5

Gerie T. Families - Confirmed reviews ALL

Staff is friendly, rooms are nice, location is good. Pool area is not convenient. Everywhere tables and chairs. No beds. No direct sun. Breakfast was disappointing. Limited choices.

Dear Mr.Gerie T., Warm greetings from Mercure Tangerang BSD City. Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to read that you appreciated our friendly team, the comfort of our rooms, and our convenient location. Your kind comments regarding our staff are truly valued, as delivering warm and welcoming service is one of our top priorities. At the same time, we regret to learn that certain aspects of your experience did not meet your expectations, particularly regarding the pool area and the breakfast variety. Your feedback is very important to us, and we have shared your comments with the relevant teams as we continuously review our facilities and offerings to better meet our guests’ expectations. Regarding the pool area layout, your observations are appreciated and will certainly be taken into consideration as we evaluate ways to further enhance guest comfort in this space. We also regret that the breakfast selection did not meet your expectations on this occasion, and your comments have been noted by our culinary team for further review. Thank you once again for your constructive feedback. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Kind regards, Dita Oktantia Assistant Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Kavita B. Business - Confirmed reviews ALL

Very attentive staff members from the get go. Pleasant smiles and feels truly welcoming. Stayed for a week and had a range of food served for breakfast. I’d definitely return for sure.

Customer review rating 5.0/5

Parnthawan T. Couples - Confirmed reviews ALL

My first in Indonesia and this hotel really impressed.I will definitely stay in this hotel gain

Customer review rating 5.0/5

H. H. Business - Confirmed reviews ALL

Very Good

Dear Mr. H. Hernawan, Warm Greetings from Mercure Tangerang BSD City! Thank you very much for sharing your wonderful review and for awarding us a perfect score. We are truly delighted to know that you had a very good experience with us and found our location convenient for your business trip. It is especially rewarding to learn that you were satisfied with all aspects of your stay from the booking experience, arrival and check-in, accommodation, cleanliness, dining experiences, facilities, to the recognition received as an ALL Classic member. Your positive feedback is a great encouragement for our entire team to continue delivering exceptional service. Thank you for choosing Mercure Tangerang BSD City and for recommending us so highly. We sincerely look forward to welcoming you back in the near future. Warm Regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 4.5/5

Widodo N. Business - Confirmed reviews ALL

The location is very strategic, close to shopping/culinary centers, the MRT station, and the golf course. All the staff are very friendly and helpful, making me feel like I’m staying at my own home.

Dear Mr. Widodo N., Warm Greetings from Mercure Tangerang BSD City! Thank you very much for taking the time to share your positive feedback regarding your recent business stay with us. We are delighted to know that you found our location strategic and convenient, as well as close to shopping and culinary centers, the MRT station, and the golf course. It is truly rewarding to hear that the friendliness and helpfulness of our team made you feel comfortable, just like staying at your own home. Your kind words are a great encouragement for all of us to continue delivering warm and attentive service. We also sincerely appreciate your continued trust as an ALL Platinum member and your positive recognition of the welcome drink, amenities, facilities, and overall services provided during your stay. Thank you once again for choosing Mercure Tangerang BSD City. We look forward to welcoming you back for another comfortable and enjoyable stay in the future. Warm Regards, Rajcenda Syavira Guest Experience Executive

Other web-users rate our hotel

  • 387 reviews 9.5/10 Location
  • 907 reviews 9.1/10 Room
  • 1,125 reviews 9.5/10 Service
  • 754 reviews 9.1/10 Food
  • 517 reviews 9.4/10 Cleanliness
  • 475 reviews 8.5/10 Breakfast
  • 369 reviews 8.6/10 Amenities
  • 256 reviews 9.6/10 Vibe

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