Mercure Tangerang BSD City

Customer review rating (ALL Rating) 4.5/5 970 reviews

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Hotel extras

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan

GPS:-6.302602, 106.645256

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Kitchen Yard

Enjoy our generous daily breakfast buffet spread, with a la carte options available. Choose from local to international cuisine. The perfect place to network with business associates or catch up with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  970 reviews

TripAdvisor Rating  5.0/5  2,013 reviews


TripAdvisor rating 5.0/5

Nadra S TripAdvisor review

We reserved four rooms and all of them are very neat, love the ambience! The facilities are also very good and family friendly for they have arcade games, pools, and even electric scooters! This hotel is also really near from the Aeon mall, we can go there by foot. Would very recommend to have a staycation here!

Dear Nadras2024, Thank you for the kindest review about your visit to our Hotel Mercure Tangerang BSD City. I am happy to know that you are satisfied with our services and facilities. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon. Best Regards, Ardin Edhar Front Office Manager

Nice Experience

Customer review rating 4.5/5

Edwin T. Families - Confirmed reviews ALL

Good Stay, Comfy and Spacious Room. Breakfast is ok. Nice swimming pools with some arcade games available for kids.

Good location

Customer review rating 4.0/5

Vishnu A. R. Business - Confirmed reviews ALL

Was given early check in Friendly staff

Dear Vishnu Vardhan R. Annapa R., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elis Ujiantuti, General Manager

Room was good but the service for sahoor is really bad

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Service for sahoot really bad, it takes almost 1 hour just for omelete, The staff looks confuse, i order omelette at 3am and go back more than 3 times just for omelette, we got the omelette after complain to other staff and he bring the omelette to us. Staff for sahoor service are not quick response, too many empty menu, it should be reffil before empty, but it takes 5-10 minutes after the staff got the menu was empty then they reffil the menu.

Family friendly, well located near Aeon BSD

Customer review rating 4.0/5

Af Families - Confirmed reviews ALL

First time staycation with my wife and baby (<1 year old). Although we didn't get a room upgrade due to a holiday (even though there weren't many visitors as my observation seeing the atmosphere of the hotel and less people during the breakfast), the service and facilities provided were very satisfying and memorable. First of all, the hotel staff were friendly and helpful, especially when there was a technical issue (for example: there was a buzzing sound from the AC at one point). The room I stayed in was clean and comfortable, especially the impressive room decoration, plus the snacks and mini bar. The bed and baby bed were also very comfortable, and my child really enjoyed it, having no trouble sleeping, etc. Additional baby chair can also be requested separately. Breakfast at the hotel restaurant was okay, although there weren't many options, we really enjoyed it, especially the variety of juices and milk choices. We could also order food online, which could be picked up at the reception. The hotel facilities were also very good, the swimming pool looked clean and well-maintained. The gym facilities were also okay with glass walls, really enjoyed the experiences working out there. There was also a kids playground and trampoline that could be used with children and family. Furthermore, the hotel's location is very strategic, close to AEON Mall, accessible by walking and online taxi via apps, as well as the BSD Link Bus shuttle to go to several spots, like The Breeze BSD. The area around the hotel is also very stroller-friendly to comfort more on my staycation journey. Overall, I highly recommend this hotel for a family staycation.

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Other web-users rate our hotel

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