Name: Mercure Tangerang BSD City - ALL
Address: Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, TANGERANG, 15339, ID
Telephone: +622150898440
Rating: 4.6

Mercure Tangerang BSD City

Hotel for travellers looking for local and authentic experiences

Mercure Tangerang BSD City is surrounded by popular attractions in BSD City such as AEON Mall, the Indonesia Convention Exhibition, Green Office Park, and The Breeze. Experience the ease and accessibility of our hotel, set near the main road and toll gate of Serbaraja which offers a range of facilities to cater to leisure and business travelers. The hotel is known for its family-friendly atmosphere, offering a playground in the garden and a range of engaging activities for children.

BSD City is a fast growing neighborhood, so we would like to offer a limitless lifestyle in the independent city of BSD, by prioritizing safety and comfort as our commitment.

Whisnu Wijaya, Hotel Management

Hotel extras

1.6 Km to ICE - Indonesia Convention Exhibition
Strategically located beside the AEON Mall BSD
Nearby Green Office Park BSD City
6 mins drive to The Breeze BSD, where you can satisfy your food cravings
Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Room

Superior Room with 1 double bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Superior Room with Twin Beds

3 pers. max
31 m² / 333 sq ft

Views: City View

See availabilities

Room

Privilege Room with Double Bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Junior Suite room with 1 Double bed

3 pers. max
47 m² / 505 sq ft

Bedding 1 x Double bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

+62 21 50898440

Railway station
Highway exit

JAKARTA - SERPONG TOLL ROAD

Highway exit

Access: 40 m / 2.48 mi 39 min drive

Taxi

400 IDR 400 IDR
Limousine

900 IDR 900 IDR
Shuttle

Additional charge

Shuttle on call

Details

Highway

CISAUK

Railway station

Access: 2.5 km / 1.55 mi 10 min drive

Taxi

300 IDR 300 IDR
Limousine

500 IDR 500 IDR
Shuttle

Additional charge

Shuttle on call

Details

Public Transport

TOL BALARAJA

Highway exit

BSD Xtreme Park

Tourist attraction

Branchsto BSD

Other attractions

Ocean Park BSD

Tourist attraction

Jaletreng Riverpark

River

Scientia Square Park

Park

Jasmine Park

Park

Botanic Garden

Park

AEON MALL

Shopping centre/mall

Access: 50 m / 50 mi 2 min walk

Teras Kota

Shopping centre/mall

QBIG BSD CITY

Shopping centre/mall

Kitchen Yard

Restaurant and cafe district

Pasar Modern Intermoda

Shopping centre/mall

ITC BSD

Shopping centre/mall

The Breeze BSD City

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

LOBBY BAR

The Lobby Bar serves a wide selection of wines, cocktails, mocktails, healthy juices, coffee and tea.

Fitness center

The fitness centre features modern exercise equipment and is open daily from 6am to 10pm.

Spa

Non contractual photo

Our spa and massage facilities are available from 10 am to 10pm.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 147 m² / 1582 sq ft
Maximum seats capacity: 136
Maximum capacity for banquets: 65

Find out more

Weddings

Non contractual photo

Whether it's stunning outdoors garden wedding or the luxurious indoor ballroom wedding, let us live your enchanting wedding dream. 4 hours usage of our extensive function area equipped with sound system and projector and can accommodate up to 1000 guest.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 893 reviews

Jessyca L. Friends - 5/25/2026 Confirmed reviews ALL

Appreciate to Mercure for upgrade my room

Dear Mrs. Jessyca L., Warm greetings from Mercure Tangerang BSD City. Thank you for sharing your positive feedback with us. We are delighted to know that you appreciated the room upgrade and had an enjoyable experience during your stay. Providing memorable and comfortable stays for our guests is always our priority, and your kind words truly encourage our team to continue delivering the best service possible. We sincerely look forward to welcoming you back again to Mercure Tangerang BSD City in the near future. Warm regards, Dita Oktantia Assistant Front Office Manager Mercure Tangerang BSD City

Suwondo T. Business - 5/22/2026 Confirmed reviews ALL

I have agenda coming to ICE BSD & these hotel will be one of the perfect location for ICE BSD. Just around 10 minutes by car & no traffic jump. After the agenda over, can come to AEON Mall, where can relax & windows shopping there

Yth. Bapak Suwondo T., Salam Hangat dari Mercure Tangerang BSD City. Terima kasih telah memilih Mercure Tangerang BSD City untuk perjalanan bisnis Bapak dan atas kesetiaan Bapak sebagai anggota ALL Platinum. Kami senang mengetahui bahwa lokasi hotel kami memberikan kemudahan akses menuju ICE BSD dan AEON Mall, serta Bapak merasa puas dengan proses reservasi, pelayanan tim, sarapan, dan inisiatif keberlanjutan yang kami terapkan. Di sisi lain, kami mohon maaf atas ketidaknyamanan terkait kebersihan area bawah tempat tidur yang belum memenuhi harapan Bapak, serta kecepatan koneksi Wi-Fi yang masih perlu ditingkatkan. Masukan Bapak telah kami sampaikan kepada tim terkait untuk menjadi perhatian dan tindak lanjut perbaikan. Kami juga menghargai masukan Bapak mengenai pengalaman serta benefit sebagai anggota ALL Platinum. Kami memahami bahwa recognition dan manfaat keanggotaan merupakan bagian penting dari pengalaman menginap Bapak, dan masukan ini akan menjadi perhatian kami untuk terus meningkatkan pelayanan kepada para loyal member. Kami berharap dapat kembali menyambut Bapak pada kunjungan berikutnya ke area BSD, dengan pengalaman menginap yang lebih nyaman dan berkesan. Salam Hangat, Rajcenda Syavira Guest Experience Executive

John P. Business - 5/13/2026 Confirmed reviews ALL

short stay

Dear Mr. John P., Warm Greetings from Mercure Tangerang BSD City. Thank you for sharing your feedback and for choosing to stay with us during your business trip. We are pleased to know that you had a comfortable short stay and that our accommodation, cleanliness, WiFi, check-in, check-out, and team service met your expectations. We also appreciate your positive rating for our breakfast selection and sustainability efforts. Your feedback is valuable for us as we continue improving our services and guest experience. It was our pleasure to have you with us, and we look forward to welcoming you back to Mercure Tangerang BSD City on your next visit. Warm Regards, Rajcenda Syavira Guest Experience Executive

Henry S. S. Families - 5/9/2026 Confirmed reviews ALL

Good hotel, comfortable room and near aeon mal. Suitable for family staycation.

Kepada yang terhormat Bapak Henry S. S., Salam Hangat dari Mercure Tangerang BSD City. Terima kasih telah meluangkan waktu untuk berbagi pengalaman menginap Anda bersama Mercure Tangerang BSD City. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman staycation bersama keluarga dan merasa nyaman dengan kamar kami, lokasi hotel yang strategis dekat dengan AEON Mall, serta suasana hotel yang cocok untuk family staycation. Kami juga menghargai apresiasi Anda terhadap kebersihan dan perawatan area hotel, serta dukungan kami terhadap program sustainability. Komentar positif Anda menjadi motivasi bagi seluruh tim kami untuk terus memberikan pelayanan dan pengalaman terbaik kepada setiap tamu. Terima kasih juga atas masukan yang diberikan terkait pengalaman check-in, pelayanan tim, sarapan, dan proses check-out. Hal tersebut akan menjadi perhatian kami untuk terus meningkatkan kualitas layanan ke depannya. Sebagai Platinum Member ALL Accor, loyalitas dan kepercayaan Anda sangat berarti bagi kami. Kami berharap dapat kembali menyambut Anda dan keluarga di Mercure Tangerang BSD City untuk pengalaman menginap yang lebih berkesan di masa mendatang. Salam Hangat, Rajcenda Syavira Guest Experience Executive

Nicholas K. P. Couples - 5/6/2026 Confirmed reviews ALL

Best Mercure I've ever stayed, for now, in terms of the interior and ambience. Most Mercure I stayed before, recently in China, feels outdated. There will be the purple vibe (lighting, carpet) combined with kind of dark/dim color, which i think, make it feels old. But Mercure BSD is spot on with their color combination. The ambience feels bright, fresh, modern. I hope they maintain it well for the next 5 to 10 years Location, easy to reach. Best location if you want to walk to AEON Mall BSD, instead of driving, which will take longer. Got my Platinum benefit : - room upgraded to Privilege, which feels spacey, compared to Novotel BSD nearby - early check in at 14.00 - breakfast for 2 - welcome amenities - welcome drinks Also, they helped with my request for wife's birthday. For facilities, Mercure BSD has mini arcade room, which I think is so unique. My wife played some car & bike racing games for free. For breakfast, the assortment and flavor is just okay, instant noodle and egg station really helps. For fair comparison, you can survey Four Points Tunjungan Plaza or Aloft Pakuwon Surabaya breakfast, their assortment and flavor are good. Best in similar hotel tier / level (i think Accor Midscale similar to Marriott Select tier) The improvements that I would suggest are : - breakfast, stated above Its possible for Midscale hotels to have good flavor breakfast - communication For me, its easier and feels closer to communicate through WhatsApp, instead of email, which feels too formal. 1st contact via email is okay, but needs to continue via WhatsApp And please, follow up the guest earlier. One thing that I like from Novotel BSD is their guest relation contacted me very soon after I booked the stay. Welcoming me as Plat member and asked about our needs to have a memorable stay. - entertainment Streaming service, if it uses hotel profile even better, guests dont need to log in their own. - family room If Mercure BSD has family rooms (4 beds), like the newly renovated Mercure Grogol, I would choose Mercure BSD over Novotel BSD all the time. Overall, I would recommend others to stay in Mercure BSD. Me myself will also be back. Great value for a cozy stay in a fresh & modern look hotel.

Dear Mr. Nicholas K. P., Warm Greetings from Mercure Tangerang BSD City. Thank you very much for taking the time to share such a detailed and thoughtful review regarding your recent stay with us. We are truly delighted to know that you enjoyed our fresh modern ambience, interior concept, and strategic location near AEON Mall BSD. Your comparison and compliments towards Mercure Tangerang BSD City genuinely mean a lot to us, especially knowing that this became one of the best Mercure experiences you have had so far. It is also wonderful to hear that your Platinum member benefits, room upgrade, birthday arrangement for your wife, as well as our mini arcade room helped create a memorable stay experience. Reading your kind words truly motivates our team to continue delivering heartfelt hospitality to every guest. Regarding your feedback about the Suite upgrade, kindly allow us to share that based on ALL Accor membership benefits, complimentary room upgrades are provided up to one category level higher from the room originally booked and remain subject to availability upon arrival. Therefore, to enjoy the opportunity for a Junior Suite upgrade, guests would first need to reserve our Privilege Room category. We truly appreciate your kind understanding regarding this policy. At the same time, we sincerely appreciate your constructive feedback regarding breakfast variety and flavor, guest communication preferences, entertainment features, and family room suggestions. Your insights are extremely valuable for our continuous improvement, and we will certainly share them with the related teams for further evaluation. Thank you once again for recommending Mercure Tangerang BSD City to fellow travelers. We are very happy to know that you plan to return, and we truly look forward to welcoming you and your family back again for another cozy and memorable stay in the near future. Warm Regards, Rajcenda Syavira Guest Experience Executive