Mercure Tangerang BSD City

Customer review rating (ALL Rating) 4.5/5 704 reviews

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Mercure Tangerang BSD City - Image 1
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Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 TANGERANG, Indonesia

Description

Hotel extras

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

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Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

Telephone

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  704 reviews

TripAdvisor Rating  4.9/5  2,150 reviews

I love it! One of the best staycation i had!

Customer review rating 4.5/5

Nina Families - Confirmed reviews ALL

It was so special because it's for my niece and nephew.. they love all the activities. They love the bathtub (me too!) Everything was lovely. Mercure BSD actually gave us complimentary cake, that's so sweet. The service was 5 stars honestly. Love the refill water bottle, this is very important. The food was also yummy, make sure to order room service!. Overall excellent mercure bsd!

Dear Nina S., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Triana Pujarasa Room Division Manager

Good location, building and interior quality

Customer review rating 3.5/5

Ernest P. R. Families - Confirmed reviews ALL

It's a nice experience.., good stay, facilities are fine, but you still have a pkenty room for food quality and taste improvement, breakfast eapecually.., go make some benchmark to other hotels...

Dear Ernest P., Thank you for taking the time to tell us about your experience at the Mercure Tangerang BSD City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Triana Pujarasa Room Division Manager

Customer review rating 4.0/5

Harlan M. Business - Confirmed reviews ALL

- akses parkir ke basement yang harus hati2 - malam hari (2 malam) terdengar suara2 yang mengganggu ketenangan istirahat

Harlan M. yang terhormat, Salam hangat dari Mercure Tangerang BSD City, Terima kasih telah meluangkan waktu untuk berbagi tanggapan Anda tentang kunjungan Anda baru-baru ini di hotel kami. Kami dengan tulus meminta maaf atas ketidaknyamanan yang Anda alami selama kunjungan Anda. Tim kami berusaha memberikan layanan yang luar biasa, dan sungguh menyedihkan mengetahui bahwa kami tidak memenuhi harapan Anda. Kami menanggapi semua masukan tamu dengan serius, dan kami dengan tulus menghargai masukan Anda serta berkomitmen untuk melakukan perbaikan yang diperlukan untuk meningkatkan kepuasan tamu kami secara keseluruhan. Terima kasih telah memberitahukan hal ini kepada kami, dan kami berharap memiliki kesempatan untuk menyambut Anda kembali di masa mendatang dan memberikan Anda pengalaman yang jauh lebih baik. Salam Hangat, Ana Triana Pujarasa Room Division Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good location

Dear Atima S., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Triana Pujarasa Room Division Manager

Good stay

Customer review rating 4.5/5

Silvia Families - Confirmed reviews ALL

I always enjoy staying at Mercure BSD. It was our second stay here and everything was great. The room is clean and spacious. Breakfast was good too. The hotel is walking distance to Aeon Mall, which is awesome. I was hoping the kids indoor playground to be open on weekdays too cos its only available on weekends. But overall, i love my stay at Mercure BSD. Thanks, Mercure.

Dear Silvia S., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Triana Pujarasa Room Division Manager

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Other web-users rate our hotel

  • 343 reviews 9.4/10 Location
  • 728 reviews 8.7/10 Room
  • 764 reviews 9.2/10 Service
  • 10 reviews 5.3/10 WiFi
  • 409 reviews 9.1/10 Cleanliness
  • 335 reviews 8.7/10 Amenities
  • 288 reviews 7.5/10 Breakfast
  • 241 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.