ibis Styles Serpong BSD City 4 stars

Customer review rating (ALL Rating) 4.5/5 582 reviews

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Description

Hotel extras

  • Features a game & karaoke room with video and arcade games, a bounce house, foosball & more.

  • Enjoy the swimming pool and the cuisine at this impressive hotel in Tangerang

  • The hotel meeting room in Tangerang takes up to 1000 delegates with high-tech AV equipment.

  • From a swimming pool to grand ballroom in Tangerang, ibis Styles Serpong BSD City has it all.

  • ibis Styles offers a great range of hotel facilities and amenities to facilitate your stay.

Our accommodation(s)

Hotel location

ibis Styles Serpong BSD City

Kav Taman Kota Barat Lot II No 9, BSD City, Serpong
15345 TANGERANG
Indonesia

GPS:-6.30645, 106.65085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

STREATS

All day dining at STREATS restaurant by ibis Styles serves you a variety of cuisine highlighting authentic taste of Asian hawker style food and some international comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  582 reviews

Customer review rating 4.5/5

Agnes A. Families - Confirmed reviews ALL

I had a pleasant stay at ibis Styles Serpong BSD City. The staff were friendly and helpful, the room was clean and comfortable, and the check-in process was smooth. The location is also convenient with easy access to nearby restaurants and malls. Overall, it was a great experience and I would consider staying here again.

Dear Agnes A., We very much appreciate your comments regarding your stay at the ibis Styles Serpong BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zainul Bahar General Manager

Customer review rating 3.5/5

Vanessa K. Friends - Confirmed reviews ALL

Room is comfortable, staff could be more helpful (asked for extra bed, no extra bed was set-up)

Dear Vanessa K., Thank you for taking the time to tell us about your experience at the ibis Styles Serpong BSD City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the extra bed which not been set up before your arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zainul Bahar General Manager

Customer review rating 4.0/5

Charles S. Business - Confirmed reviews ALL

I fill real comfortable and satisfied for all services

Dear Charles S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Zainul Bahar General Manager

Customer review rating 4.0/5

Chang Y. S. Business - Confirmed reviews ALL

Massage girls standing at lift & entrance areas for business give a very bad image for an international brand. Especially to family visitor with children.

Dear Chang Y. s., Thank you for bringing this to our attention. We sincerely apologize for the presence of individuals soliciting massage services in our public areas, which clearly caused a negative impression, especially for you and your family. This is certainly not the image we wish to project as an international brand committed to guest comfort and safety. Please be assured that we are taking this feedback very seriously and are actively working to address and prevent such occurrences in the future. We value your patronage and hope to have the chance to provide you with a more positive and undisturbed experience during a future stay. Sincerely, Zainul Bahar General Manager

Customer review rating 4.5/5

Yesy T. Business - Confirmed reviews ALL

This hotel is near to my office, easy to get taxi and some staff are friendly and helpfull

Dear Yesy T., We very much appreciate your comments regarding your stay at the ibis Styles Serpong BSD City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zainul Bahar General Manager

Other web-users rate our hotel

  • 314 reviews 8.9/10 Location
  • 915 reviews 9/10 Room
  • 1,096 reviews 9.4/10 Service
  • 11 reviews 9/10 WiFi
  • 630 reviews 9.4/10 Cleanliness
  • 621 reviews 8.9/10 Food
  • 500 reviews 9.1/10 Amenities
  • 334 reviews 9.6/10 Vibe

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