ibis Styles Serpong BSD City 4 stars

Customer review rating (ALL Rating) 4.5/5 624 reviews

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Description

Hotel extras

  • Features a game & karaoke room with video and arcade games, a bounce house, foosball & more.

  • Enjoy the swimming pool and the cuisine at this impressive hotel in Tangerang

  • The hotel meeting room in Tangerang takes up to 1000 delegates with high-tech AV equipment.

  • From a swimming pool to grand ballroom in Tangerang, ibis Styles Serpong BSD City has it all.

  • ibis Styles offers a great range of hotel facilities and amenities to facilitate your stay.

Our accommodation(s)

Hotel location

ibis Styles Serpong BSD City

Kav Taman Kota Barat Lot II No 9, BSD City, Serpong
15345 TANGERANG
Indonesia

GPS:-6.30645, 106.65085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

STREATS

All day dining at STREATS restaurant by ibis Styles serves you a variety of cuisine highlighting authentic taste of Asian hawker style food and some international comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  624 reviews

Customer review rating 5.0/5

Aniq H. Families - Confirmed reviews ALL

clean and comfortable room, staffs were very helpful and accommodating.

Customer review rating 5.0/5

Setyo T. J. Couples - Confirmed reviews ALL

Very good

Customer review rating 5.0/5

Bambang H. Families - Confirmed reviews ALL

Everything is awesome!

Dear Bambang H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Zainul Bahar General Manager

Customer review rating 4.0/5

Azizah A. Families - Confirmed reviews ALL

Good facilities

Dear azizah a., Thank you for taking the time to share your feedback comment. We hope to welcome you back to our hotel very soon! Sincerely, Zainul Bahar General Manager

Customer review rating 4.5/5

H. H. Families - Confirmed reviews ALL

I had several times stayed, at this hotel and had a very pleasant experience. Here is a breakdown of my stay: Room Quality & Amenities The room was impeccably clean and featured a sleek, modern design that made for a very comfortable atmosphere. The hotel is very family-friendly, and the presence of a games room and dedicated kids' activities made our stay thoroughly enjoyable for the children. Service & Staff: The service was exemplary. Every single member of the staff was incredibly friendly, professional, and genuinely eager to assist with any requests. When a room upgrade was unavailable, the staff proactively handled the situation by offering a thoughtful complimentary restaurant benefit, which I greatly appreciated as an excellent alternative. Dining: The food quality was satisfactory, with a decent selection that met expectations. It was a solid offering that complemented the overall stay well. Areas for Improvement: While the room was generally spotless, I noted that the cleanliness of the automatic toilet bidet nozzle needs more attention. A more rigorous cleaning schedule for this specific amenity would ensure it matches the high standards maintained in the rest of the room.

Dear H. Hendra, Thank you so much for taking the time to share such a wonderfully detailed review of your recent stay with us at Ibis Styles Serpong BSD City. We are absolutely delighted to hear that you have chosen our hotel multiple times and consistently found your experiences to be very pleasant! It truly warms our hearts to know that you appreciated the impeccable cleanliness and sleek, modern design of your room, contributing to a comfortable atmosphere. We also take immense pride in being a family-friendly hotel , and your positive comments about our games room and dedicated kids' activities confirm that our efforts to create an enjoyable environment for all ages are successful. We genuinely appreciate you highlighting an area where we can improve. Your specific feedback regarding the cleanliness of the automatic toilet bidet nozzle is incredibly valuable. Please accept our sincere apologies for this oversight. We assure you that maintaining the highest standards of hygiene is paramount to us, and we are immediately addressing this with our housekeeping team to implement a more rigorous and detailed cleaning schedule for this specific amenity across all our rooms. Your vigilance helps us ensure every corner of our hotel meets the high standards you expect and deserve. Thank you once again for your loyalty and for providing such constructive feedback. It is through insights like yours that we can continuously refine our services and uphold the quality that defines the Ibis Styles brand. We eagerly look forward to welcoming you and your family back for another memorable and even more perfect stay in the very near future! Warm regards, Zainul Bahar General Manager

Other web-users rate our hotel

  • 316 reviews 8.9/10 Location
  • 913 reviews 9/10 Room
  • 1,106 reviews 9.4/10 Service
  • 11 reviews 9/10 WiFi
  • 631 reviews 9.4/10 Cleanliness
  • 627 reviews 8.9/10 Food
  • 498 reviews 9.1/10 Amenities
  • 332 reviews 9.5/10 Vibe

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