ibis Styles Serpong BSD City 4 stars

Customer review rating (ALL Rating) 4.6/5 82 reviews

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Description

Hotel extras

  • Features a game & karaoke room with video and arcade games, a bounce house, foosball & more.

  • Enjoy the swimming pool and the cuisine at this impressive hotel in Tangerang

  • The hotel meeting room in Tangerang takes up to 1000 delegates with high-tech AV equipment.

  • From a swimming pool to grand ballroom in Tangerang, ibis Styles Serpong BSD City has it all.

  • ibis Styles offers a great range of hotel facilities and amenities to facilitate your stay.

Our accommodation(s)

Hotel location

ibis Styles Serpong BSD City

Kav Taman Kota Barat Lot II No 9, BSD City, Serpong
15345 TANGERANG
Indonesia

GPS:-6.30645, 106.65085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

STREATS

All day dining at STREATS restaurant by ibis Styles serves you a variety of cuisine highlighting authentic taste of Asian hawker style food and some international comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  82 reviews

good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

comfortable place to stay

Close to office and fairly convenient

Customer review rating 3.5/5

Anddy Business - Confirmed reviews ALL

The check in process quite flawless and the check in staff were friendly. The front door staff the other hand didn't greet us or offer assistance with luggage etc. But he did pick up my wife who park my car so all good. Breakfast menu quite vary and the check out process was great. The sound proofing need more work though. I can still sounds from adjacent room.

room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I got room with connection door, a sound in other room can hear clearly. Make me uncomfortable.

Good stay

Customer review rating 5.0/5

Juda D. Business - Confirmed reviews ALL

Good

Nice location but poor privilege for platinum member

Customer review rating 2.5/5

Christina Couples - Confirmed reviews ALL

Staying for 2 night at superior room, which I already booked almost 2 months earlier. I do feel expect with room upgrade as a loyal accor plus member with platinum status. But front office said that it was full booked. I know that term and condition said that room upgrade subject to availability. But this time I hold a platinum but feels like silver status. Room was good and quiet. Breakfast could be more better and improve.

Dear CHRISTINA A., Thank you for taking the time to tell us about your experience at the ibis Styles Serpong BSD City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fauzul Adhim NA General Manager

Other web-users rate our hotel

  • 86 reviews 8.5/10 Location
  • 258 reviews 9.1/10 Room
  • 329 reviews 9.4/10 Service
  • 194 reviews 9.4/10 Food
  • 176 reviews 9.7/10 Cleanliness
  • 174 reviews 9.2/10 Amenities
  • 151 reviews 9.8/10 Vibe
  • 69 reviews 8.4/10 Breakfast

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