Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 802 reviews

Mercure Jakarta Simatupang - Image 1
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Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

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Room 1

Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  802 reviews

TripAdvisor Rating  4.3/5  878 reviews

Excellent

Customer review rating 5.0/5

Rafi Y. Business - Confirmed reviews ALL

Dear Mr. Rafi Y., Warmest greetings from Mercure Jakarta Simatupang.. Thank you so much for your wonderful review! We\'re thrilled to hear that Mercure Jakarta Simatupang has consistently delivered the best experience for you. Our team works hard to ensure that every guest enjoys their stay with us, and we\'re delighted that you\'ve had a memorable time. We\'re committed to continuously improving our services and facilities to meet the evolving needs of our guests. We look forward to welcoming you back again in the future and providing you with another exceptional stay. Until then, we wish you all the best and hope you have wonderful travels ahead! Best regards, Hieronimus Supadma Front Office Manager

all good

Customer review rating 4.0/5

Tri D. G. Business - Confirmed reviews ALL

Dear Mr. Tri D. G., Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your feedback! We\'re glad to hear that you had a good stay at Mercure Jakarta Simatupang. We appreciate your comment about our WiFi speed. We\'ll take note of this and work on improving our internet services to ensure a faster and more reliable connection for our guests in the future Best regards, Hieronimus Supadma Front Office Manager

Happyyy 🩷🩷🩷

Customer review rating 5.0/5

Auliaperf Families - Confirmed reviews ALL

AC Broken

Customer review rating 1.5/5

Agung N. Business - Confirmed reviews ALL

Dear Mr. Agung N., Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your time to evaluate your experience stay for us. Sorry to hear that you experienced issues with the air conditioning in your room and also felt uncomfortable temperatures in the lobby area. We take these concerns seriously and are taking immediate action to address the problems. Our engineering team is working to repair and maintain the air conditioning systems in all areas of the hotel, including guest rooms and public spaces. We want to ensure that our guests enjoy a comfortable and relaxing stay with us. If you would like to discuss this further or have any other concerns, please don\'t hesitate to reach out to our Duty Manager in-charge next time or send email to : h6… We value your feedback and appreciate your patience as we work to resolve these issues. Best regards, Hieronimus Supadma Front Office Manager

Near Point Mall and MRT Station

Customer review rating 4.0/5

Iwan S. Solo - Confirmed reviews ALL

Dear Mr. Iwan S., Warm greetings from Mercure Jakarta Simatupang.. We sincerely appreciate you taking the time to share your thoughtful feedback regarding your stay at Hotel Mercure Jakarta Simatupang. It brings us great pleasure to learn that our strategic location near Point Mall and the MRT Station Lebak Bulus contributed to the convenience of your visit. We are equally delighted to know that you found the room accommodations to be comfortable and equipped with sufficient amenities. Your recognition of our dedicated staff’s friendliness is deeply valued and will be shared with the team as a testament to their unwavering commitment to delivering exceptional service. It would be an honour to welcome you again in the future and to provide another memorable and enjoyable experience. Should you require any assistance or have specific preferences for your next stay, please do not hesitate to contact us. We are always at your service. Best regards, Hieronimus Supadma Front Office Manager

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Other web-users rate our hotel

  • 199 reviews 8.6/10 Location
  • 770 reviews 7.7/10 Room
  • 1,140 reviews 9.1/10 Service
  • 32 reviews 7.4/10 WiFi
  • 721 reviews 9/10 Food
  • 403 reviews 7.6/10 Cleanliness
  • 247 reviews 8.5/10 Breakfast
  • 155 reviews 5.7/10 Comfort

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