Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.2/5 547 reviews

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

ALLSAFE approved hotel

Our accommodation(s)

Room designed with modern and minimalist architecture highlighting local culture. It is provided with bathroom shower. WIFI access is available for your business purpose.

Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus

GPS:-6.290801, 106.780471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  547 reviews

TripAdvisor Rating  4.0/5  760 reviews

Certificate of excellence 2023

The room overall is moderate clean.

Customer review rating 3.5/5

Rachel T. Business - Confirmed reviews ALL

Location of the hotel - good, the cleanliness -average, the breaksfast is lower than average. Table is not clean and utensils is not complete with new table setup. The coffee machine is not workable.

Dear Ms. Pei Pei T., Thank you very much for taking the time to share about your experience at the Mercure Jakarta Simatupang and please accept our sincere apologies as your experience did not meet fully your expectations. In order to keep improving our services, as we noted from your review, serious actions, proper training and internal review have been established to rectify the problems and to prevent it from happening again in the future. We will definitely work on it. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the future. Should you need any assistance for your next booking, please do not hesitate to contact me directly at h6… Sincerely, Heru Wibowo General Manager


Customer review rating 4.5/5

Na Solo - Confirmed reviews ALL


Well Located

Customer review rating 4.0/5

Pieter P. Business - Confirmed reviews ALL

overall good

Dear Mr. Pieter P. D., It is a true pleasure to receive your kind feedback and thank you for completing our survey recently. Your positive scores serve us as an appreciation for our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. It would be also a great reward for our team’s efforts to share your positive feedback on TripAdvisor, please find here the dedicated link.…-Mercure_Jakarta_Simatupang-Jakarta_Java.html We thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Sincerely, Heru Wibowo General Manager

Customer review rating 4.5/5

Marco Business - Confirmed reviews ALL

Its always a pleasure to stay in your hotel. Staff friendly and helpfull.

Thank You Mercure

TripAdvisor rating 5.0/5

natanaelsinuraya TripAdvisor review

the best stay experience i have. Warm and very accomodative welcome. Good food, lovely room. Welcome drink with a wide option to choose. All the equipment in the room are very clean and arranged with very cautioness.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 120 reviews 9.2/10 Location
  • 342 reviews 7.6/10 Room
  • 390 reviews 9.1/10 Service
  • 27 reviews 7.4/10 WiFi
  • 240 reviews 8.1/10 Food
  • 184 reviews 7.3/10 Cleanliness
  • 108 reviews 7.5/10 Breakfast
  • 81 reviews 5.3/10 Comfort

Powered by Trustyou

All our hotels in Jakarta