Mercure Jakarta Simatupang 4 stars

Name: Hotel in JAKARTA - Mercure Jakarta Simatupang - Accorhotels - ALL
Address: Jl R A Kartini No 18, Lebak Bulus, JAKARTA, 12440, ID
Telephone: +622175999777
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 653 reviews

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Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

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Mercure Jakarta Simatupang

Hotel for travellers looking for local and authentic experiences

Mercure Jakarta Simatupang is an excellent choice for both business and leisure travellers. The hotel has 214 rooms with high speed WiFi Internet access, well-equipped meeting rooms, as well as a rooftop bar with stunning views of Jakarta. Great shopping options are within reach at Pondok Indah Mall, Cilandak Townsquare, Gandaria City and Poins Square.

Strategically located in the South Jakarta business district, Mercure Jakarta Simatupang has easy access to Soekarno-Hatta International Airport through the JORR toll. Mercure Jakarta Simatupang is the perfect choice for your home away from home on your business trip and to explore Jakarta on your holiday.

Mercure Jakarta Simatupang is the ideal base for exploring the Ragunan zoo, Museum Layang-layang, and Situ Babakan. Enjoy shopping experience at Pondok Indah Mall, Cilandak Townsquare, Gandaria City, Pejaten Village and Poins Square.

Welcome to Mercure Jakarta Simatupang, a stylish hotel located in South Jakarta. Enjoy convenient access to nearby business districts, MRT station, as well as popular shopping spot. We proudly adopt the Sustainability Program.

Ardian Yulianto, Hotel Management

Your well-being and safety are our absolute priorities throughout your stay, We are fully committed to support the common effort on energy efficiency. "Every action count" and we thank you for your understanding and your support in this collective approach contributing to the preservation of our resources as well as our planet.

Hotel extras

Walking distance to MRT Jakarta Station
10 Minutes to Pondok Indah Mall & Cilandak Town Square
4 stylish meeting rooms for accommodate your business event or social event
Rooftop Bar with the best view of Jakarta Skyline
Attractions nearby: Ragunan Zoo, Kampung Betawi Situ Babakan and Museum Layang - layang

Our accommodation(s)

Room

Standard 1 King-size bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room 1 king-size bed

3 pers. max
24 m² / 258 sq ft

Bedding 2 x King size bed(s)
Views: City View

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Room

Superior Room 2 Single Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Privilege Room 1 King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Suite 1 King Size Bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

+62 21 75999777

+62 21 75999798

Railway station
Highway exit

PONDOK INDAH

Highway exit

Access: 500 m / 0.31 mi 10 min walk / 20 min drive

MRT LEBAK BULUS STATION

Railway station

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

CITOS SPORT CENTRE

Sports centre

Access: 3 km / 1.86 mi 20 min drive

PONDOK INDAH GOLF

Golf course

Access: 3 km / 1.86 mi 20 min drive

RAGUNAN

Zoo

Access: 5 km / 3.11 mi 30 min drive

POINT SQUARE

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk

CARREFOUR

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk

PONDOK INDAH

Shopping centre/mall

Access: 3 km / 1.86 mi 20 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

KARUMBA

Jakarta's best rooftop rum bar with breathtaking views of Jakarta's skyline. Enjoy the extensive rum cocktails and drinks selection with your friends or partners, while listening to our chilled-out music and DJ performances.

M N M LOUNGE

Experience the warmth and stylish ambience of our Lounge Bar, which offers a coffee and tea menu to accompany our mouth-watering pastries and snacks. A perfect place to meet. An outdoor smoking area is also available.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 118 m² / 1270.14 sq ft
Maximum seats capacity: 107
Maximum capacity for banquets: 42

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Weddings

Non contractual photo

Our event spaces are available to conduct an intimate and beautiful weddings.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 653 reviews

Richard C. Couples - 8/16/2026 Confirmed reviews ALL

Natasha C. H. Business - 8/13/2026 Confirmed reviews ALL

Dear Mrs. Natasha C. H., Thank you very much for your wonderful feedback. We are delighted to hear that our team went above and beyond to accommodate your needs and that you found our responses to your queries efficient and attentive. Your kind words are truly appreciated and serve as great encouragement for our team to continue delivering warm, responsive, and professional service. We look forward to welcoming you back and providing another exceptional experience on your next visit. Warm Regards, Guest Experience Team

Fikri A. Friends - 8/8/2026 Confirmed reviews ALL

Dear Mr. Fikri A., Thank you very much for your wonderful review and for considering us one of the best hotels in South Jakarta. We are delighted to hear that you experienced warm and friendly service from our Front Office and Restaurant teams. Your kind words and appreciation of our hospitality truly mean a lot to us and serve as a great motivation for the entire team to continue delivering exceptional service. We sincerely look forward to welcoming you back and providing another memorable stay with us. Thank you for choosing us as your preferred hotel in South Jakarta! Best Regards, Guest Experience Team

Anonymous Business - 8/6/2026 Confirmed reviews ALL

Dear Mr. Ronald James Pickering, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you found our location convenient for your office in South Quarter, as well as enjoyed the comfort of our rooms, breakfast variety, and the attentiveness and politeness of our staff. We sincerely apologize for the inconvenience you experienced with our housekeeping service, particularly the delay in delivering the shaving kit. We understand that having to follow up twice and wait more than 20 minutes did not meet the level of service we strive to provide. Your feedback has been shared with our Housekeeping team and management for immediate review and improvement. We truly appreciate your constructive comments and hope to have the pleasure of welcoming you back for a more seamless and comfortable stay. Best Regards, Guest Experience Team

Anonymous Business - 8/4/2026 Confirmed reviews ALL

Dear Mr. Chao Lin Chien, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered, particularly regarding the cleanliness of the room, the condition of the linen, and the presence of insects within the hotel premises. We also understand your feedback regarding the breakfast selection, which you found to be lacking in variety. We truly appreciate your kind remarks about our staff and service. Please be assured that your feedback is taken very seriously by our management team and will be followed up with our Housekeeping, Food & Beverage, and relevant departments to ensure that our cleanliness and service standards are consistently maintained. We sincerely hope to have the opportunity to welcome you back and provide you with a much more comfortable and pleasant stay experience. Best Regards, Guest Experience Team

Web-users rating

Other web-users rate our hotel

221 reviews 8.7/10 Location
953 reviews 8.7/10 Room
1,844 reviews 9.4/10 Service
38 reviews 6.1/10 WiFi
1,378 reviews 9.4/10 Food
551 reviews 9/10 Cleanliness
456 reviews 9.1/10 Breakfast
19 reviews 4/10 Pool

30 reviews 8.9/10 Location
83 reviews 6.9/10 Room
83 reviews 8.8/10 Service
14 reviews 5.1/10 WiFi
50 reviews 7.7/10 Cleanliness
21 reviews 6.4/10 Comfort
18 reviews 8.6/10 Breakfast
9 reviews 8.4/10 Value

13 reviews 8.7/10 Location
37 reviews 8.2/10 Room
42 reviews 8.7/10 Service
20 reviews 8.6/10 Cleanliness
10 reviews 8.6/10 Breakfast
6 reviews 8.4/10 Value

13 reviews 8.9/10 Location
32 reviews 7.6/10 Room
25 reviews 9/10 Service
16 reviews 8.7/10 Cleanliness
8 reviews 6.5/10 Comfort
7 reviews 8.6/10 Breakfast

8 reviews 8.6/10 Location
21 reviews 8.1/10 Room
25 reviews 8.5/10 Service
10 reviews 8.5/10 Cleanliness
7 reviews 8.6/10 Breakfast
5 reviews 8.4/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Mercure Jakarta Simatupang, we provide a range of facilities for your comfort:

Free WiFi and high speed internet
On-site parking for an additional fee
Buffet breakfast at Graffiti
Air conditioning and TV in all rooms
Wheelchair accessibility
Indoor swimming pool and Fitness center
Spa treatments for an additional fee
Graffiti restaurant, Karumba rooftop bar, and M N M Lounge Bar
Meeting rooms and Business center
Shuttle service for an additional fee

What dining options are available?

Mercure Jakarta Simatupang offers diverse dining experiences:

Graffiti: International buffet and a-la-carte menu, open daily from 12:30 AM to 06:00 PM.
Karumba: Rooftop rum bar with skyline views and musical entertainment.
M N M Lounge Bar: Coffee, tea, and pastries, open daily from 02:00 AM to 08:00 PM.
Room service: Available for hot meals and cold snacks.

We also accommodate dietary needs with Halal, vegetarian, and light menus.

What are the check-in and check-out times?

At Mercure Jakarta Simatupang, check-in is available from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Jakarta Simatupang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.