Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 783 reviews

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Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Telephone
Fax +62 21 75999798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  783 reviews

TripAdvisor Rating  4.3/5  885 reviews

Customer review rating 4.0/5

Rami A. Friends - Confirmed reviews ALL

Good and close to citos

Dear Mr. Rami A., Warmest greetings from Mercure Jkaarta Simatupang.. Thank you for your great feedback for us! We're glad to hear that you had a good stay and found great value at Mercure Jakarta Simatupang. Being close to Cilandak Town Square (Citos) offers easy access to shopping, dining, and entertainment, making your stay even more enjoyable. We always strive to provide a pleasant and worthwhile experience for all our guests. Looking forward to welcoming you again for another satisfying visit! Best regards, Hieronimus Supadma Front Office Manager

Customer review rating 3.0/5

Jimmy I. Business - Confirmed reviews ALL

Saya mengajukan complaint ke pihak hotel perihal beberapa chanel TV yg tidak berfungsi. Namun pihak hotel tidak bisa menyelesaikan masalah ini sampai saya check-out.

Kepada Yth. Bapak Jimmy I., Salam hangat dari Mercure Jakarta Simatupang.. Kami menyesal atas ketidaknyamanan yang Anda alami terkait saluran TV yang tidak berfungsi dengan baik selama menginap di Mercure Jakarta Simatupang. Kami memahami betapa pentingnya fasilitas hiburan yang berfungsi secara optimal selama menginap. Kami menyesalkan bahwa kendala ini belum dapat terselesaikan hingga waktu check-out Anda. Masukan Anda akan segera kami sampaikan kepada tim teknisi hotel agar permasalahan ini dapat ditangani dengan lebih cepat dan efektif untuk tamu di masa mendatang. Kami berharap dapat memberikan pengalaman menginap yang lebih baik jika Anda memilih untuk kembali menginap bersama kami di masa yang akan datang. Jika ada hal lain yang bisa kami bantu, silakan hubungi kami langsung di email : h6… / What's app : 08… Terima kasih dan salam hormat , Hieronimus Supadma Front Office Manager

Customer review rating 3.0/5

Stanley C. Business - Confirmed reviews ALL

Old interiors need upgrading especially toilet tap and showering.

Dear Mr. Stanley C., Thank you for sharing your feedback! We sincerely appreciate your input regarding the interior and bathroom facilities at Mercure Jakarta Simatupang. We understand the importance of a modern and well-maintained space for a comfortable stay. Your comments regarding the toilet tap and shower will be shared with our maintenance team for review and potential improvements. Ensuring that our guests feel comfortable and satisfied is a top priority, and we continuously strive to enhance our facilities based on valuable feedback like yours. We truly appreciate your insights and hope to welcome you back in the future with an improved experience! Best regards, Hieronimus Supadma Front Office Manager

Customer review rating 4.5/5

Widodo N. Business - Confirmed reviews ALL

I had a very enjoyable experience during my stay at Mercure Simatupang. The room was comfortable, with very soft and cozy pillows that made for a great, restful sleep. The tea and coffee supplies in the room were replenished and replaced every morning. The room was also clean. The food at the restaurant was very delicious, with no disappointments. The staff was very friendly and helpful with my needs during my stay there.

Dear Mr. Widodo N., Warmest greetings from Mercure Jakarta Simatupang.. Thank you for sharing your wonderful experience! We're delighted to hear that your stay at Mercure Jakarta Simatupang was comfortable and enjoyable . A good night's sleep is essential, and we're glad that our soft and cozy pillows helped you relax and recharge. We’re pleased that the tea and coffee supplies were replenished daily, ensuring you had everything you needed for a refreshing start to your day. It’s fantastic to know that the food at our Graffiti restaurant exceeded expectations—your satisfaction is our priority! Our team is dedicated to providing warm and attentive service, and we’re happy that they could assist you throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay ! Best regards, Hieronimus Supadma Front Office Manager

This hotel made my busy life easier with greats service, a strategic location, and even a restaurant discount, thank you

TripAdvisor rating 5.0/5

shelly s TripAdvisor review

This hotel made things very convenient for me, considering my busy schedule. It is strategically located and easily accessible to everywhere. The service was excellent, and even the restaurant gave me a discount. Thank you, Mercure Simatupang!

Dear Mrs. Sellym7 , Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your kind words! We’re thrilled to hear that Mercure Jakarta Simatupang made your busy life easier with great service, a strategic location, and even a restaurant discount. Convenience and comfort are at the heart of our mission, and it’s wonderful to know that our accessibility, excellent service, and special offers contributed to your positive experience. We appreciate your support and look forward to welcoming you back for another seamless and enjoyable stay! Best regards, Hieronimus Supadma Front Office Manager

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Other web-users rate our hotel

  • 200 reviews 8.6/10 Location
  • 765 reviews 7.8/10 Room
  • 1,182 reviews 9.3/10 Service
  • 33 reviews 6.9/10 WiFi
  • 743 reviews 9/10 Food
  • 405 reviews 7.9/10 Cleanliness
  • 249 reviews 8.5/10 Breakfast
  • 156 reviews 6.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.