Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 770 reviews

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Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Telephone
Fax +62 21 75999798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  770 reviews

TripAdvisor Rating  4.3/5  885 reviews

This hotel made my busy life easier with greats service, a strategic location, and even a restaurant discount, thank you

TripAdvisor rating 5.0/5

shelly s TripAdvisor review

This hotel made things very convenient for me, considering my busy schedule. It is strategically located and easily accessible to everywhere. The service was excellent, and even the restaurant gave me a discount. Thank you, Mercure Simatupang!

Dear Mrs. Sellym7 , Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your kind words! We’re thrilled to hear that Mercure Jakarta Simatupang made your busy life easier with great service, a strategic location, and even a restaurant discount. Convenience and comfort are at the heart of our mission, and it’s wonderful to know that our accessibility, excellent service, and special offers contributed to your positive experience. We appreciate your support and look forward to welcoming you back for another seamless and enjoyable stay! Best regards, Hieronimus Supadma Front Office Manager

Good stay

Customer review rating 4.0/5

H. Business - Confirmed reviews ALL

N/A

Dear Mr. H., Warmest greetings from Mercure Jakarta Simatupang.. Thank you so much for taking the time to rate us 5 stars! We\'re thrilled that you had a great experience at Mercure Jakarta Simatupang. Your kind rating 80 means a lot to us, and we\'re honored to have been able to meet your expectations. We look forward to welcoming you back again soon.. Best regards, Hieronimus Supadma Front Office Manager

okay-ish stay

Customer review rating 3.0/5

A_k Families - Confirmed reviews ALL

hotel room size ok, but the bathroom general cleanliness and upkeeping need to be better

Dear Mr. Keri, Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your honest feedback. We’re glad to hear that you found the room size satisfactory, but we regret that the bathroom cleanliness and housekeeping did not meet your expectations. Your comments are extremely valuable to us, and we will address these concerns with our housekeeping team to ensure improvements are made. Maintaining a high standard of cleanliness is a top priority, and we appreciate you bringing this to our attention. We truly hope to have the opportunity to provide you with a better experience in the future. If there is anything further you’d like to share, please do not hesitate to reach out. Best regards, Hieronimus Supadma Front Office Manager

Excellent

Customer review rating 5.0/5

Rafi Y. Business - Confirmed reviews ALL

Mercure always gave best experience

Dear Mr. Rafi Y., Warmest greetings from Mercure Jakarta Simatupang.. Thank you so much for your wonderful review! We\'re thrilled to hear that Mercure Jakarta Simatupang has consistently delivered the best experience for you. Our team works hard to ensure that every guest enjoys their stay with us, and we\'re delighted that you\'ve had a memorable time. We\'re committed to continuously improving our services and facilities to meet the evolving needs of our guests. We look forward to welcoming you back again in the future and providing you with another exceptional stay. Until then, we wish you all the best and hope you have wonderful travels ahead! Best regards, Hieronimus Supadma Front Office Manager

all good

Customer review rating 4.0/5

Tri D. G. Business - Confirmed reviews ALL

Wifi was not fast

Dear Mr. Tri D. G., Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your feedback! We\'re glad to hear that you had a good stay at Mercure Jakarta Simatupang. We appreciate your comment about our WiFi speed. We\'ll take note of this and work on improving our internet services to ensure a faster and more reliable connection for our guests in the future Best regards, Hieronimus Supadma Front Office Manager

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Other web-users rate our hotel

  • 200 reviews 8.6/10 Location
  • 765 reviews 7.8/10 Room
  • 1,182 reviews 9.3/10 Service
  • 33 reviews 6.9/10 WiFi
  • 743 reviews 9/10 Food
  • 405 reviews 7.9/10 Cleanliness
  • 249 reviews 8.5/10 Breakfast
  • 156 reviews 6.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.