Name: Hotel in JAKARTA - Mercure Jakarta Simatupang - Accorhotels - ALL
Address: Jl R A Kartini No 18, Lebak Bulus, JAKARTA, 12440, ID
Telephone: +622175999777
Rating: 4.3

Mercure Jakarta Simatupang

Hotel for travellers looking for local and authentic experiences

Mercure Jakarta Simatupang is an excellent choice for both business and leisure travellers. The hotel has 214 rooms with high speed WiFi Internet access, well-equipped meeting rooms, as well as a rooftop bar with stunning views of Jakarta. Great shopping options are within reach at Pondok Indah Mall, Cilandak Townsquare, Gandaria City and Poins Square.

Strategically located in the South Jakarta business district, Mercure Jakarta Simatupang has easy access to Soekarno-Hatta International Airport through the JORR toll. Mercure Jakarta Simatupang is the perfect choice for your home away from home on your business trip and to explore Jakarta on your holiday.

Mercure Jakarta Simatupang is the ideal base for exploring the Ragunan zoo, Museum Layang-layang, and Situ Babakan. Enjoy shopping experience at Pondok Indah Mall, Cilandak Townsquare, Gandaria City, Pejaten Village and Poins Square.

Welcome to Mercure Jakarta Simatupang, a stylish hotel located in South Jakarta. Enjoy convenient access to nearby business districts, MRT station, as well as popular shopping spot. We proudly adopt the Sustainability Program.

Ardian Yulianto, Hotel Management

Your well-being and safety are our absolute priorities throughout your stay, We are fully committed to support the common effort on energy efficiency. "Every action count" and we thank you for your understanding and your support in this collective approach contributing to the preservation of our resources as well as our planet.

Hotel extras

Walking distance to MRT Jakarta Station
10 Minutes to Pondok Indah Mall & Cilandak Town Square
4 stylish meeting rooms for accommodate your business event or social event
Rooftop Bar with the best view of Jakarta Skyline
Attractions nearby: Ragunan Zoo, Kampung Betawi Situ Babakan and Museum Layang - layang

Our accommodation(s)

Room

Standard 1 King-size bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room 1 king-size bed

3 pers. max
24 m² / 258 sq ft

Bedding 2 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room 2 Single Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Privilege Room 1 King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Suite 1 King Size Bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

+62 21 75999777

+62 21 75999798

Railway station
Highway exit

PONDOK INDAH

Highway exit

Access: 500 m / 0.31 mi 10 min walk / 20 min drive

MRT LEBAK BULUS STATION

Railway station

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

CITOS SPORT CENTRE

Sports centre

Access: 3 km / 1.86 mi 20 min drive

PONDOK INDAH GOLF

Golf course

Access: 3 km / 1.86 mi 20 min drive

RAGUNAN

Zoo

Access: 5 km / 3.11 mi 30 min drive

POINT SQUARE

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk

CARREFOUR

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk

PONDOK INDAH

Shopping centre/mall

Access: 3 km / 1.86 mi 20 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

KARUMBA

Jakarta's best rooftop rum bar with breathtaking views of Jakarta's skyline. Enjoy the extensive rum cocktails and drinks selection with your friends or partners, while listening to our chilled-out music and DJ performances.

M N M LOUNGE BAR

Non contractual photo

Experience the warmth and stylish ambience of our Lounge Bar, which offers a coffee and tea menu to accompany our mouth-watering pastries and snacks. A perfect place to meet. An outdoor smoking area is also available.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 118 m² / 1270.14 sq ft
Maximum seats capacity: 107
Maximum capacity for banquets: 42

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 757 reviews

Sri H. K. Business - 3/30/2026 Confirmed reviews ALL

Its a short trip only 1 night stays but quite memorable. The staff nice and give good explanation. The room service is good. Owww the food also delicious and affordable.

Dear Mrs. Sri H. K., Thank you very much for your lovely review. We are delighted to hear that even your short one-night stay was memorable. It’s great to know that you enjoyed the friendly service, clear explanations from our staff, as well as the room service and delicious, affordable food. We truly appreciate your feedback and look forward to welcoming you back for a longer stay next time. Warm Regards, Khairia Rista Front Office Manager

Ade I. Families - 3/29/2026 Confirmed reviews ALL

Very nice

Dear Mrs. Ade I., Thank you very much for your kind review. We are delighted to hear that you had a comfortable and very pleasant stay with us. It is always our goal to provide a relaxing and enjoyable experience for every guest. We truly appreciate your feedback and look forward to welcoming you back again for another great stay. Warm Regards, Khairia Rista Front Office Manager

Ian R. Families - 3/29/2026 Confirmed reviews ALL

Bed has dust mite, very itchy has to change room and new bed sheet

Dear Mr. Ian R., Thank you for your feedback, and we sincerely apologize for your experience. We are very sorry to hear that you felt uncomfortable due to the condition of the bed. This is certainly not the standard we aim to provide. Please rest assured that your concern regarding cleanliness and possible dust mites has been shared with our housekeeping team for immediate attention and thorough inspection. We appreciate your patience in allowing us to change your room and bedding, and we will take this seriously to prevent it from happening again. We truly hope to have another opportunity to welcome you back and provide you with a much better and more comfortable stay. Warm Regards, Khairia Rista Front Office Manager

Hadi B. Solo - 3/25/2026 Confirmed reviews ALL

I stayed at a Mercure hotel expecting a comfortable experience, but it was disappointing. The spa was unavailable during my visit, the hot water was not hot enough, and the window was very dirty, ruining the view. These are basic standards that should be maintained.

Dear Mr. Hadi B., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience during your stay. The spa was temporarily unavailable due to Eid Mubarak and regulatory requirements, but we understand how this affected your experience. We also apologize for the hot water issue and the window cleanliness, as these are important aspects of a comfortable stay. Your comments have been shared with our team to ensure improvements are made. We appreciate your feedback and hope to welcome you back for a much better experience in the future. Warm Regards, Khairia Rista Front Office Manager

Sisca A. Families - 3/23/2026 Confirmed reviews ALL

Dear Management, I am writing to formally express my disappointment regarding our recent stay at Mercure TB Simatupang, specifically in Room 916. Upon returning to our room late at night, we discovered that the toilet was clogged when flushed. Additionally, there was used tissue left behind, which appeared to have been from housekeeping during cleaning. It is evident that this issue was not properly reported or addressed by the engineering team prior to our check-in. This situation caused significant inconvenience, as we were forced to move rooms in the middle of the night. This was especially difficult for us, as we were traveling with a sleeping toddler and an infant. The disruption to our rest and overall comfort was highly unacceptable. We are concerned about the apparent lack of coordination between housekeeping and engineering, as well as the insufficient room inspection process before assigning the room to guests. Such oversights fall below the standards expected from a hotel of your reputation. We kindly request that this matter be taken seriously and that improvements be made to prevent similar incidents in the future. We would also appreciate your consideration regarding appropriate compensation for the inconvenience caused. Thank you for your attention to this matter. We look forward to your response.

Dear Mrs. Sisca A., Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially with the issues in Room 916 and the disruption caused in the middle of the night. We fully understand how challenging this situation must have been for you and your family, particularly with young children. Please be assured that your concerns regarding the coordination between housekeeping and engineering, as well as room inspection procedures, have been taken very seriously. We are reviewing our processes to prevent similar incidents in the future and ensure that all rooms meet our quality standards before guest check-in. We truly regret the impact this had on your rest and overall experience. Our management team will be reaching out directly to discuss your concerns and the possibility of appropriate compensation for the inconvenience caused. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our hotel. Warm Regards, Khairia Rista Front Office Manager