Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.4/5 726 reviews

Best price
guarantee
Mercure Jakarta Simatupang - Image 1
Mercure Jakarta Simatupang - Image 2
Mercure Jakarta Simatupang - Image 3
Mercure Jakarta Simatupang - Image 4
Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo, Kampung Betawi Situ Babakan and Museum Layang - layang

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Telephone
Fax +62 21 75999798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  726 reviews

TripAdvisor Rating  4.3/5  957 reviews

Customer review rating 5.0/5

Gunasegaran M. Business - Confirmed reviews ALL

Second time staying at Mercure. Pleasant stay.

Dear Gunasegaran M. Warmest greetings from Mercure Jakarta Simatupang. Thank you so much for taking the time to rate us We are so happy that you had a great experience at Mercure Jakarta Simatupang. We look forward to welcoming you back again soon! Best regards, Mutia Sintalia Novera Guest Relation Officer

I like the place, the atmosphere is calm, the service is very friendly, the food is all delicious, the rooms are also cl

TripAdvisor rating 5.0/5

KENZIE A TripAdvisor review

I like the place, the atmosphere is calm, the service is very friendly, the food is all delicious, the rooms are also clean and aesthetic...

Dear Valued Guest Warmest greetings from Mercure Jakarta Simatupang. Thank you so much for taking the time to rate us the good stars! We are so happy that you had a great experience at Mercure Jakarta Simatupang. We look forward to welcoming you back again soon! Best regards, Mutia Sintalia Novera Guest Relation Officer

Customer review rating 2.0/5

C. Y. C. Business - Confirmed reviews ALL

I stay in this hotel regularly. The room is in need of refreshing. Bathroom floor tiles are chipped. Toilet roll holder is loosely fitted and falling off soon. The corner and ceiling of the room are dusty.

Dear Mr. C. Y. C. Warmest greeting from Mercure Jakarta Simatupang! Thank you for taking the time to share your concerns about your recent stay with us at Mercure Jakarta Simatupang. We apologize for the issues you've experienced with your room, particularly the chipped bathroom floor tiles, loose toilet roll holder, and dusty corners and ceiling. We appreciate your loyalty to our hotel and are sorry that we've not met your expectations in these areas. Please be assured that we take your feedback seriously and will address these issues promptly. Our maintenance team will inspect and repair the bathroom floor tiles and toilet roll holder, and ensure that the room is thoroughly cleaned to meet our standards. We'll also review our room maintenance procedures to prevent similar issues in the future. Your feedback is invaluable in helping us improve our services. If there's anything we can do to make your next stay more comfortable, please don't hesitate to let us know. We're committed to providing you with a pleasant and refreshing experience. Thank you for choosing Mercure Jakarta Simatupang. Best regards, Mutia Sintalia Novera Guest Relation Officer

Customer review rating 4.5/5

Romeo I. W. Business - Confirmed reviews ALL

Near to my office, shoping mall and train

Dear Romeo I. W. Warmest greetings from Mercure Jakarta Simatupang. Thank you so much for taking the time to rate us We are so happy that you had a great experience at Mercure Jakarta Simatupang. We look forward to welcoming you back again soon! Best regards, Mutia Sintalia Novera Guest Relation Officer

Customer review rating 4.5/5

Fachmi H. Business - Confirmed reviews ALL

Clean hotel and good variety of breakfast

Dear Mr Fachmi H. Warmest greetings from Mercure Jakarta Simatupang. Thank you so much for taking the time to rate us and good review We are so happy that you had a great experience at Mercure Jakarta Simatupang. We look forward to welcoming you back again soon! Best regards, Mutia Sintalia Novera Guest Relation Officer

In partnership with TripAdvisor

Other web-users rate our hotel

  • 214 reviews 8.7/10 Location
  • 890 reviews 8.3/10 Room
  • 1,560 reviews 9.4/10 Service
  • 43 reviews 5.3/10 WiFi
  • 1,112 reviews 9.2/10 Food
  • 524 reviews 8.6/10 Cleanliness
  • 338 reviews 8.9/10 Breakfast
  • 20 reviews 3.3/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.