Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 752 reviews

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Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo, Kampung Betawi Situ Babakan and Museum Layang - layang

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Telephone
Fax +62 21 75999798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  752 reviews

TripAdvisor Rating  4.3/5  893 reviews

Average nights

TripAdvisor rating 4.0/5

TALALmohm Solo travel - TripAdvisor review

This hotel looks old, put Well maintened Furthermore, Clean quiet and average service and good facilities. Nearby shopping centre 5 minutes walking distance .Good breakfast verity for options and tastes. The room clean tidy and comfortable bed,

Food and service

TripAdvisor rating 5.0/5

adelia r TripAdvisor review

The food is very delicious, the place is comfortable, aesthetic and the service is friendly. ……………………………………………………..

Customer review rating 4.0/5

Horng Y. J. O. Business - Confirmed reviews ALL

Staff is friendly.

Dear Horng Y. J. O., Warm greetings from Mercure Jakarta Simatupang. Thank you very much for the positive review on our hotel's Google platform page. We have read your review regarding your impressive stay experience, where the location of our hotel really supports your mobility during your stay because it is strategically located close to the POINS Square shopping center, Pondok Indah Mall, and Citos, as well as the Lebak Bulus MRT Station. We are glad to hear that service by all our staff are friendly and so far meet your expectation during stay. See you on your next visit! Best regards, Hieronimus Supadma Front Office Manager

Customer review rating 3.5/5

Basirin R. Business - Confirmed reviews ALL

Pelayanan ramah

Kepada Yth. Bapak Basirin R. Salam hangat dari Mercure Jakarta Simatupang.. Terima kasih atas rating dan ulasan positif yang diberikan kepada Mercure Jakarta Simatupang Rating dan ulasan yang sempurna ini menjadi bentuk penghargaan yang luar biasa bagi kami. Kami akan terus berusaha memberikan pengalaman menginap yang nyaman, pelayanan terbaik, dan suasana menyenangkan bagi setiap tamu. Kami berharap dapat menyambut tamu kembali untuk pengalaman yang lebih mengesankan di masa yang mendatang! Hormat kami, Mutia Sintalia Novera Guest Relation Officer

Customer review rating 3.5/5

Jeremy L. W. Families - Confirmed reviews ALL

Rooms are clean. Swimming pool area including toilet nearby swimming pool is dirty. Parking lot smells, as trash containers are placed nearby the basement lift.

Dear Mr. Jeremy W., Thank you for taking the time to share your feedback about your stay at Mercure Jakarta Simatupang. We are pleased to hear that our rooms met your expectations for cleanliness. However, we do apologize to hear that the swimming pool area and toilet facilities didn't meet your standards. We'll make sure to address this issue promptly. Regarding the parking lot, we apologize for the unpleasant odor caused by the trash containers. We'll review our waste management procedures to prevent similar issues in the future. Your feedback is invaluable to us, and we'll use it to improve our services and facilities. We hope to welcome you back to Mercure Jakarta Simatupang soon and provide a better experience. Best regards, Hieronimus Supadma Front Office Manager

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Other web-users rate our hotel

  • 198 reviews 8.8/10 Location
  • 791 reviews 8/10 Room
  • 1,270 reviews 9.3/10 Service
  • 39 reviews 7.3/10 WiFi
  • 843 reviews 9.1/10 Food
  • 446 reviews 8/10 Cleanliness
  • 253 reviews 8.4/10 Breakfast
  • 158 reviews 6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.