Name: Hotel in JAKARTA - Mercure Jakarta Simatupang - Accorhotels - ALL
Address: Jl R A Kartini No 18, Lebak Bulus, JAKARTA, 12440, ID
Telephone: +622175999777
Rating: 4.4

Mercure Jakarta Simatupang

Hotel for travellers looking for local and authentic experiences

Mercure Jakarta Simatupang is an excellent choice for both business and leisure travellers. The hotel has 214 rooms with high speed WiFi Internet access, well-equipped meeting rooms, as well as a rooftop bar with stunning views of Jakarta. Great shopping options are within reach at Pondok Indah Mall, Cilandak Townsquare, Gandaria City and Poins Square.

Strategically located in the South Jakarta business district, Mercure Jakarta Simatupang has easy access to Soekarno-Hatta International Airport through the JORR toll. Mercure Jakarta Simatupang is the perfect choice for your home away from home on your business trip and to explore Jakarta on your holiday.

Mercure Jakarta Simatupang is the ideal base for exploring the Ragunan zoo, Museum Layang-layang, and Situ Babakan. Enjoy shopping experience at Pondok Indah Mall, Cilandak Townsquare, Gandaria City, Pejaten Village and Poins Square.

Welcome to Mercure Jakarta Simatupang, a stylish hotel located in South Jakarta. Enjoy convenient access to nearby business districts, MRT station, as well as popular shopping spot. We proudly adopt the Sustainability Program.

Ardian Yulianto, Hotel Management

Your well-being and safety are our absolute priorities throughout your stay, We are fully committed to support the common effort on energy efficiency. "Every action count" and we thank you for your understanding and your support in this collective approach contributing to the preservation of our resources as well as our planet.

Hotel extras

Walking distance to MRT Jakarta Station
10 Minutes to Pondok Indah Mall & Cilandak Town Square
4 stylish meeting rooms for accommodate your business event or social event
Rooftop Bar with the best view of Jakarta Skyline
Attractions nearby: Ragunan Zoo, Kampung Betawi Situ Babakan and Museum Layang - layang

Our accommodation(s)

Room

Standard 1 King-size bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room 1 king-size bed

3 pers. max
24 m² / 258 sq ft

Bedding 2 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room 2 Single Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Privilege Room 1 King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Suite 1 King Size Bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

+62 21 75999777

+62 21 75999798

Railway station
Highway exit

PONDOK INDAH

Highway exit

Access: 500 m / 0.31 mi 10 min walk / 20 min drive

MRT LEBAK BULUS STATION

Railway station

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

CITOS SPORT CENTRE

Sports centre

Access: 3 km / 1.86 mi 20 min drive

PONDOK INDAH GOLF

Golf course

Access: 3 km / 1.86 mi 20 min drive

RAGUNAN

Zoo

Access: 5 km / 3.11 mi 30 min drive

POINT SQUARE

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk

CARREFOUR

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk

PONDOK INDAH

Shopping centre/mall

Access: 3 km / 1.86 mi 20 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

KARUMBA

Jakarta's best rooftop rum bar with breathtaking views of Jakarta's skyline. Enjoy the extensive rum cocktails and drinks selection with your friends or partners, while listening to our chilled-out music and DJ performances.

M N M LOUNGE BAR

Non contractual photo

Experience the warmth and stylish ambience of our Lounge Bar, which offers a coffee and tea menu to accompany our mouth-watering pastries and snacks. A perfect place to meet. An outdoor smoking area is also available.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 118 m² / 1270.14 sq ft
Maximum seats capacity: 107
Maximum capacity for banquets: 42

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 754 reviews

Ray C. Business - 5/28/2026 Confirmed reviews ALL

Dissapointed.

Dear Mr. Ray C., Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you encountered during your stay. We are truly sorry to learn that the cleanliness of your room did not meet your expectations, particularly regarding the condition of the bedsheets and floor. We also regret that your request to have the sheets changed was not fulfilled, which is certainly not the level of service we strive to provide. Please be assured that your comments have been shared with our Housekeeping team and management for immediate review and corrective action. Cleanliness and guest comfort are among our highest priorities, and we take your concerns very seriously. Thank you for bringing this matter to our attention. We appreciate your feedback and hope to have the opportunity to restore your confidence in us and provide you with a much-improved experience in the future. Warm Regards, Khairia Rista Front Office Manager

Zulehram Y. Friends - 5/25/2026 Confirmed reviews ALL

Overall experience was nice, the hospitality and reapinsive of every staff was very friendly except the hotel stay was a little uneasy for me since i was being transferred previous room to another due to airconditiining and fridge was not working.. unfortunately, the new room given was also facing the same issues.. even though the maintenance had checked it but the coolness only withstands for a day an the rest of the stay was a bit warm inside the room.. to management, please tackled this issues accordingly. Overall experience was nice..

Dear Mr. Zulehram Y., Thank you for taking the time to share your feedback with us. We are pleased to know that, overall, you had a nice experience and appreciated the friendly hospitality and responsiveness of our team. Your kind recognition of our staff is truly appreciated. However, we sincerely apologize for the inconvenience you experienced with the air conditioning and refrigerator during your stay. We understand how disappointing it must have been to encounter the same issue even after being moved to another room. Please be assured that your comments have been shared with our Engineering and Management teams for immediate review and corrective action, as guest comfort is one of our highest priorities. We are grateful for your patience and understanding throughout the situation, and we appreciate you bringing this matter to our attention. Feedback such as yours helps us identify areas where we need to improve and ensure a better experience for our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much more comfortable and seamless stay in the future. Warm Regards, Khairia Rista Front Office Manager

Abdul H. B. O. Business - 5/22/2026 Confirmed reviews ALL

The staff and management team went out of their way to ensure I had a comfortable stay.

Dear Mr. Abdul H. B. O., Thank you for sharing your kind feedback regarding your recent stay with us. We are truly delighted to know that our staff and management team were able to go above and beyond to ensure your comfort throughout your stay. Your recognition is greatly appreciated and serves as a wonderful encouragement for our team to consistently deliver attentive and personalized service. It was our pleasure to have you with us, and we look forward to welcoming you back for another comfortable and enjoyable experience in the future. Warm regards, Khairia Rista Front Office Manager

Christine L. Business - 5/21/2026 Confirmed reviews ALL

The room has clumps of dust at the wardrobe area and had to be thoroughly cleaned after I inform the Concierge about it.

Dear Mrs. Christine L., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the lapse in cleanliness you experienced in your room, particularly in the wardrobe area. This is certainly not reflective of our usual housekeeping standards, and we regret the inconvenience it caused you. We also appreciate you bringing this to the attention of our housekeeping team, allowing us the opportunity to address the matter promptly during your stay. Please be assured that your comments have been shared with our Housekeeping Department for immediate review and corrective action to prevent recurrence. Your feedback is very important to us as it helps us improve our service and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and comfortable experience. Warm regards, Khairia Rista Front Office Manager

Endro P. Business - 5/16/2026 Confirmed reviews ALL

Nice hotel

Dear Mr. Endro P., Thank you for your kind feedback. We are delighted to know that you had a pleasant experience with us and found our hotel enjoyable. Your support means a lot to us, and we look forward to welcoming you back again for another comfortable and memorable stay at Mercure Jakarta Simatupang Warm Regards, Khairia Rista Front Office Manager