Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 750 reviews

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Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo, Kampung Betawi Situ Babakan and Museum Layang - layang

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  750 reviews

TripAdvisor Rating  4.3/5  893 reviews

Customer review rating 4.5/5

E. E. Families - Confirmed reviews ALL

This hotel has a huge room for the privilege one, good location because near Poins Mall, MRT, and bus stop. I was also able to early check-in as an Accor member and received a great welcome in the front office and also in the room by having the welcome snacks/fruits. For the improvements, I guess it would be the breakfast food choices and would love to have refreshment in the room.

Customer review rating 4.0/5

Siti M. R. Families - Confirmed reviews ALL

i take suite king size bed, as expected. i ask for late check out, and get untill 5.00pm

Dear Ms. Siti M. R., Thank you for sharing your great experience at Mercure Jakarta Simatupang! We are happy to see that you enjoyed the food and your stay in our suite room with a king-size bed, which met your expectations. It's great to know that our culinary offerings and luxurious accommodations have won your approval. We are also delighted that we could accommodate your request for a late check-out until 5:00 pm. Our team is dedicated to providing exceptional service and flexibility to ensure our guests have a comfortable and relaxing stay. Your satisfaction is our top priority, and we're grateful that we could exceed your expectations in this way. Thank you for choosing Mercure Jakarta Simatupang as your home away from home. We can't wait to welcome you back and provide you with an equally memorable experience. Until then, we wish you all the best and hope you have a wonderful journey ahead. Best regards, Hieronimus Supadma Front Office Manager

Average nights

TripAdvisor rating 4.0/5

TALALmohm Solo travel - TripAdvisor review

This hotel looks old, put Well maintened Furthermore, Clean quiet and average service and good facilities. Nearby shopping centre 5 minutes walking distance .Good breakfast verity for options and tastes. The room clean tidy and comfortable bed,

Food and service

TripAdvisor rating 5.0/5

adelia r TripAdvisor review

The food is very delicious, the place is comfortable, aesthetic and the service is friendly. ……………………………………………………..

Customer review rating 4.0/5

Horng Y. J. O. Business - Confirmed reviews ALL

Staff is friendly.

Dear Horng Y. J. O., Warm greetings from Mercure Jakarta Simatupang. Thank you very much for the positive review on our hotel's Google platform page. We have read your review regarding your impressive stay experience, where the location of our hotel really supports your mobility during your stay because it is strategically located close to the POINS Square shopping center, Pondok Indah Mall, and Citos, as well as the Lebak Bulus MRT Station. We are glad to hear that service by all our staff are friendly and so far meet your expectation during stay. See you on your next visit! Best regards, Hieronimus Supadma Front Office Manager

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Other web-users rate our hotel

  • 201 reviews 8.7/10 Location
  • 796 reviews 8/10 Room
  • 1,299 reviews 9.4/10 Service
  • 39 reviews 7.3/10 WiFi
  • 870 reviews 9.1/10 Food
  • 450 reviews 8/10 Cleanliness
  • 261 reviews 8.4/10 Breakfast
  • 156 reviews 6.1/10 Comfort

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