Mercure Jakarta Simatupang 4 stars

Name: Hotel in JAKARTA - Mercure Jakarta Simatupang - Accorhotels - ALL
Address: Jl R A Kartini No 18, Lebak Bulus, JAKARTA, 12440, ID
Telephone: +622175999777
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 680 reviews

Best price
guarantee

77 77 photos

Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

See rates

Mercure Jakarta Simatupang

Hotel for travellers looking for local and authentic experiences

Mercure Jakarta Simatupang is an excellent choice for both business and leisure travellers. The hotel has 214 rooms with high speed WiFi Internet access, well-equipped meeting rooms, as well as a rooftop bar with stunning views of Jakarta. Great shopping options are within reach at Pondok Indah Mall, Cilandak Townsquare, Gandaria City and Poins Square.

Strategically located in the South Jakarta business district, Mercure Jakarta Simatupang has easy access to Soekarno-Hatta International Airport through the JORR toll. Mercure Jakarta Simatupang is the perfect choice for your home away from home on your business trip and to explore Jakarta on your holiday.

Mercure Jakarta Simatupang is the ideal base for exploring the Ragunan zoo, Museum Layang-layang, and Situ Babakan. Enjoy shopping experience at Pondok Indah Mall, Cilandak Townsquare, Gandaria City, Pejaten Village and Poins Square.

Welcome to Mercure Jakarta Simatupang, a stylish hotel located in South Jakarta. Enjoy convenient access to nearby business districts, MRT station, as well as popular shopping spot. We proudly adopt the Sustainability Program.

Ardian Yulianto, Hotel Management

Your well-being and safety are our absolute priorities throughout your stay, We are fully committed to support the common effort on energy efficiency. "Every action count" and we thank you for your understanding and your support in this collective approach contributing to the preservation of our resources as well as our planet.

Hotel extras

Walking distance to MRT Jakarta Station
10 Minutes to Pondok Indah Mall & Cilandak Town Square
4 stylish meeting rooms for accommodate your business event or social event
Rooftop Bar with the best view of Jakarta Skyline
Attractions nearby: Ragunan Zoo, Kampung Betawi Situ Babakan and Museum Layang - layang

Our accommodation(s)

Room

Standard 1 King-size bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room 1 king-size bed

3 pers. max
24 m² / 258 sq ft

Bedding 2 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room 2 Single Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Privilege Room 1 King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Suite 1 King Size Bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

+62 21 75999777

+62 21 75999798

Railway station
Highway exit

PONDOK INDAH

Highway exit

Access: 500 m / 0.31 mi 10 min walk / 20 min drive

MRT LEBAK BULUS STATION

Railway station

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

CITOS SPORT CENTRE

Sports centre

Access: 3 km / 1.86 mi 20 min drive

PONDOK INDAH GOLF

Golf course

Access: 3 km / 1.86 mi 20 min drive

RAGUNAN

Zoo

Access: 5 km / 3.11 mi 30 min drive

POINT SQUARE

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk

CARREFOUR

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk

PONDOK INDAH

Shopping centre/mall

Access: 3 km / 1.86 mi 20 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

KARUMBA

Jakarta's best rooftop rum bar with breathtaking views of Jakarta's skyline. Enjoy the extensive rum cocktails and drinks selection with your friends or partners, while listening to our chilled-out music and DJ performances.

M N M LOUNGE

Experience the warmth and stylish ambience of our Lounge Bar, which offers a coffee and tea menu to accompany our mouth-watering pastries and snacks. A perfect place to meet. An outdoor smoking area is also available.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 118 m² / 1270.14 sq ft
Maximum seats capacity: 107
Maximum capacity for banquets: 42

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 680 reviews

Gabriel L. Business - 7/29/2026 Confirmed reviews ALL

Dear Mr. Gabriel L., Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations. We regret to learn that you found our room facilities to be outdated and that you experienced a significant delay in receiving housekeeping and maintenance assistance. Please accept our deepest apologies for the inconvenience caused by the faulty safety deposit box and the extended waiting time despite your repeated calls to our Reception team. This is certainly not the level of service we strive to provide, and we understand how frustrating this experience must have been. Your feedback has been shared with our Housekeeping, Engineering, and Front Office teams for immediate review and corrective action. We are also continuously working on maintaining and upgrading our facilities to ensure a more comfortable experience for all our guests. Thank you for bringing these matters to our attention. We truly value your feedback and hope to have the opportunity to welcome you back in the future, so we can provide you with the level of service and hospitality that reflects our standards. Warm regards, Guest Experience Team

Fuady A. A. Business - 7/28/2026 Confirmed reviews ALL

Arifudin A. Business - 7/27/2026 Confirmed reviews ALL

Dear Mr. Arifudin A., Thank you for sharing your experience with us. We are delighted to hear that you enjoyed a comfortable two-night stay and that our hotel provided a restful environment after your long days of activities. It is our pleasure to offer a relaxing and welcoming atmosphere for our guests, and we truly appreciate your kind feedback. We look forward to welcoming you back for another comfortable and memorable stay in the future. Warm regards, Guest Experience Team

Septian J. Z. Business - 7/26/2026 Confirmed reviews ALL

Daniel W. Business - 7/23/2026 Confirmed reviews ALL

I want to extend a sincere thank you to the management and staff at Mercure Jakarta Simatupang for going above and beyond to make my stay seamless, safe, and incredibly comfortable. From the moment I placed my reservation requests, their customer service demonstrated a level of care and attentiveness that truly sets them apart: Attentive Room Preparation: They flawlessly accommodated my request for a non-smoking room on a high floor, offering great views and a quiet atmosphere. Tailored Comfort: Finding hotels that accommodate pillow preferences can be hit-or-miss, but the team made sure firm memory foam/latex pillows were ready in my room upon arrival. Exceptional Housekeeping & Allergy Care: As someone with a dust mite allergy, clean environments are critical for me. Housekeeping took extra care to thoroughly deep-clean and prepare the room, ensuring a completely allergy-safe and restful stay. It’s rare to see a hotel team communicate and execute special requests with such precision and genuine care. If you are looking for a reliable, guest-centric stay in Jakarta with top-tier service, I highly recommend Mercure Simatupang! Would stay here again in a heartbeat!

Dear Mr. Daniel W., Thank you for taking the time to share such a thoughtful and detailed review of your recent stay at Mercure Jakarta Simatupang. We are truly honored by your kind words and delighted to know that our team was able to provide you with a seamless, safe, and comfortable experience. It is especially rewarding to learn that we successfully accommodated your preferences, from your room location and pillow selection to the extra care taken by our Housekeeping team in preparing an allergy-friendly environment. Delivering personalized service and ensuring our guests' comfort and well-being are at the heart of everything we do, and your recognition means a great deal to all of us. Your generous recommendation is the highest compliment we could receive, and we will be sure to share your encouraging feedback with our entire team, as it will inspire them to continue delivering exceptional hospitality. Thank you once again for choosing Mercure Jakarta Simatupang. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Guest Experience Team

Web-users rating

Other web-users rate our hotel

218 reviews 8.6/10 Location
944 reviews 8.6/10 Room
1,825 reviews 9.5/10 Service
40 reviews 6.3/10 WiFi
1,351 reviews 9.4/10 Food
560 reviews 9/10 Cleanliness
445 reviews 9.1/10 Breakfast
233 reviews 9/10 Vibe

30 reviews 8.7/10 Location
90 reviews 6.8/10 Room
86 reviews 8.9/10 Service
14 reviews 5.1/10 WiFi
52 reviews 7.9/10 Cleanliness
21 reviews 6.3/10 Comfort
18 reviews 8.8/10 Breakfast
10 reviews 8.4/10 Value

14 reviews 8.6/10 Location
43 reviews 8.3/10 Room
43 reviews 8.7/10 Service
22 reviews 8.6/10 Cleanliness
11 reviews 8.6/10 Breakfast

12 reviews 8.6/10 Location
34 reviews 7.6/10 Room
26 reviews 8.9/10 Service
16 reviews 8.7/10 Cleanliness
11 reviews 9.4/10 Food
9 reviews 6.5/10 Comfort
8 reviews 8.7/10 Breakfast

8 reviews 8.6/10 Location
25 reviews 8/10 Room
28 reviews 8.8/10 Service
11 reviews 8.4/10 Cleanliness
9 reviews 8.5/10 Breakfast
6 reviews 8.1/10 Vibe
5 reviews 8.4/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Mercure Jakarta Simatupang, we provide a range of facilities for your comfort:

Free WiFi and high speed internet
On-site parking for an additional fee
Buffet breakfast at Graffiti
Air conditioning and TV in all rooms
Wheelchair accessibility
Indoor swimming pool and Fitness center
Spa treatments for an additional fee
Graffiti restaurant, Karumba rooftop bar, and M N M Lounge Bar
Meeting rooms and Business center
Shuttle service for an additional fee

What dining options are available?

Mercure Jakarta Simatupang offers diverse dining experiences:

Graffiti: International buffet and a-la-carte menu, open daily from 12:30 AM to 06:00 PM.
Karumba: Rooftop rum bar with skyline views and musical entertainment.
M N M Lounge Bar: Coffee, tea, and pastries, open daily from 02:00 AM to 08:00 PM.
Room service: Available for hot meals and cold snacks.

We also accommodate dietary needs with Halal, vegetarian, and light menus.

What are the check-in and check-out times?

At Mercure Jakarta Simatupang, check-in is available from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Jakarta Simatupang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.