Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 636 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  636 reviews

TripAdvisor Rating  4.0/5  775 reviews

Certificate of excellence 2023

Good stay.

Customer review rating 4.0/5

Walter D. V. Couples - Confirmed reviews ALL

Overall, we had a good stay, but due to time constraints could not make much use of the facilities.

Dear Walter Timo De V., Greetings from Mercure Jakarta Simatupang... Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heru Wibowo General Manager

Well located

Customer review rating 3.5/5

Riko Families - Confirmed reviews ALL

all good

Dear Mr. Riko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heru Wibowo General Manager

Good stay

Customer review rating 5.0/5

Elsa H. Solo - Confirmed reviews ALL

There have warm welcoming at the lobby. Check in smooth and well. The room all good all comfortable and have complete amenities. All staff very friendly and helpful. Food and beverage at restaurant during breakfast delicious and have varian stall food. I very enjoy stay there. Thank you and recommended.

Dear Elsa H., Greetings from Mercure Jakarta Simatupang... Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heru Wibowo General Manager

Customer review rating 2.0/5

Charles Business - Confirmed reviews ALL

Not so good.

Dear Yuh Kwong W., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Simatupang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly send email to h6… for your problem happen when stay with us to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Heru Wibowo General Manager

Good sleep & stay!

Customer review rating 4.5/5

Ng T. C. Business - Confirmed reviews ALL

Shower facilities is clean n good! Bed is comfortable with nice mineral water!

Dear Ng Teck C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Simatupang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heru Wibowo General Manager

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Other web-users rate our hotel

  • 150 reviews 8.8/10 Location
  • 426 reviews 7.5/10 Room
  • 499 reviews 9.1/10 Service
  • 29 reviews 7.8/10 WiFi
  • 228 reviews 7.1/10 Cleanliness
  • 140 reviews 7.7/10 Breakfast
  • 99 reviews 4.9/10 Comfort
  • 21 reviews 3.6/10 Pool

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