Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.4/5 739 reviews

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Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo, Kampung Betawi Situ Babakan and Museum Layang - layang

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  739 reviews

TripAdvisor Rating  4.3/5  968 reviews

Short business trip

TripAdvisor rating 5.0/5

anggao941 TripAdvisor review

Great place to visit, especially for the business traveller. Located nearby MRT, staffs are friendly and hearted services from arrival, during stay and farewell. Keep the good services!

Dearest anggao941, Warm greetings from Mercure Jakarta Simatupang! Thank you for your kind review. We’re delighted to hear that our location near the MRT and the friendly, heartfelt service from our team made your business trip a pleasant one. Your encouragement truly motivates us to continue delivering great service. We look forward to welcoming you back on your next visit. Warm Regards, Khairia Rista Front Office Manager

Customer review rating 5.0/5

Maicel L. Families - Confirmed reviews ALL

Easy and many option of transportation! Love it!

Dear Maicel L., Warm greetings from Mercure Jakarta Simatupang! Thank you for your lovely feedback. We’re happy to hear that our location and transportation options made your stay more convenient. We hope to welcome you back soon. Warm Regards, Khairia Rista Front Office Manager

Nice breakfast and accessible to other places

TripAdvisor rating 5.0/5

Tourist44987449073 TripAdvisor review

Close to hospital and local mall and accessible to big roads and toll, we can go to plenty of places despite the traffic. It was nice

Dear Tourist44987449073, Thank you for your kind feedback. We’re happy to hear you enjoyed our breakfast and found our location convenient and accessible to nearby places. We’re glad you had a pleasant stay and hope to welcome you again soon. Warm Regards, Khairia Rista Front Office Manager

It was a great stay with good service and a comfortable room.

TripAdvisor rating 5.0/5

blackaura8 TripAdvisor review

The room was clean, comfortable, and well-maintained. The staff were friendly and helpful, and the check-in process was smooth. The location is convenient, and the facilities are great. Overall, a very good hotel and worth the stay.

Dearest blackaura8, Warm greetings from Mercure Jakarta Simatupang! Thank you for your wonderful feedback. We’re delighted to know that you enjoyed the cleanliness and comfort of the room, our friendly service, smooth check-in process, and convenient location. We truly appreciate your recommendation and look forward to welcoming you back. Warm Regards, Khairia Rista Front Office Manager

Customer review rating 2.0/5

Siti K. A. Couples - Confirmed reviews ALL

The Ac didnt work properly, it became hot at the night, insects are found in the pillow

Dearest Siti K. A., Warm greetings from Mercure Jakarta Simatupang. Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the AC and the presence of insects in your pillow. This is far below the standard we aim to provide our guests. We have already shared your feedback with our maintenance and housekeeping teams to ensure these issues are resolved immediately. We truly hope you will give us another chance to provide you with a comfortable and enjoyable stay in the future. Warm Regards, Khairia Rista Front Office Manager

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Other web-users rate our hotel

  • 217 reviews 8.6/10 Location
  • 891 reviews 8.4/10 Room
  • 1,615 reviews 9.4/10 Service
  • 43 reviews 5.8/10 WiFi
  • 1,171 reviews 9.2/10 Food
  • 538 reviews 8.7/10 Cleanliness
  • 375 reviews 9.1/10 Breakfast
  • 216 reviews 9/10 Vibe

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