Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 806 reviews

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Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Telephone
Fax +62 21 75999798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  806 reviews

TripAdvisor Rating  4.3/5  878 reviews

Happyyy 🩷🩷🩷

Customer review rating 5.0/5

Auliaperf Families - Confirmed reviews ALL

Arigatougozaimase 🩷🩷

AC Broken

Customer review rating 1.5/5

Agung N. Business - Confirmed reviews ALL

Room temperature felt warm, AC didn't work properly. Even at lobby area, the temperature is uncomfortable.

Dear Mr. Agung N., Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your time to evaluate your experience stay for us. Sorry to hear that you experienced issues with the air conditioning in your room and also felt uncomfortable temperatures in the lobby area. We take these concerns seriously and are taking immediate action to address the problems. Our engineering team is working to repair and maintain the air conditioning systems in all areas of the hotel, including guest rooms and public spaces. We want to ensure that our guests enjoy a comfortable and relaxing stay with us. If you would like to discuss this further or have any other concerns, please don\'t hesitate to reach out to our Duty Manager in-charge next time or send email to : h6… We value your feedback and appreciate your patience as we work to resolve these issues. Best regards, Hieronimus Supadma Front Office Manager

Near Point Mall and MRT Station

Customer review rating 4.0/5

Iwan S. Solo - Confirmed reviews ALL

Comfortable room with sufficient amenities. Friendly staffs.

Dear Mr. Iwan S., Warm greetings from Mercure Jakarta Simatupang.. We sincerely appreciate you taking the time to share your thoughtful feedback regarding your stay at Hotel Mercure Jakarta Simatupang. It brings us great pleasure to learn that our strategic location near Point Mall and the MRT Station Lebak Bulus contributed to the convenience of your visit. We are equally delighted to know that you found the room accommodations to be comfortable and equipped with sufficient amenities. Your recognition of our dedicated staff’s friendliness is deeply valued and will be shared with the team as a testament to their unwavering commitment to delivering exceptional service. It would be an honour to welcome you again in the future and to provide another memorable and enjoyable experience. Should you require any assistance or have specific preferences for your next stay, please do not hesitate to contact us. We are always at your service. Best regards, Hieronimus Supadma Front Office Manager

Stay experience

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Recommended stay here, affordable price and service very niceeee from all staff Will come back again Thank you

Dear Mrs. Ika Y., Warmest greetings from Mercure Jakarta Simatupang.. Thank you kindly for sharing your delightful feedback about your recent stay at the Mercure Jakarta Simatupang. It brings us great joy to know that your experience was both enjoyable and remarkable, with affordable pricing and attentive service provided by our dedicated team. Your thoughtful recommendation truly warms our hearts, and we are incredibly pleased to hear that you are considering returning for another visit. Be assured that we will continue to uphold the high standards that made your stay so enjoyable. We eagerly anticipate the privilege of welcoming you back and providing another exceptional stay in the near future. Should there be anything we can arrange or assist you with prior to your next visit, please don’t hesitate to get in touch with us. Best regards, Hieronimus Supadma Front Office Manager

Well located, Nice view from room

Customer review rating 4.0/5

Fauzi Business - Confirmed reviews ALL

Overall is Ok

Yang terhormat Bapak Fauzi, Salam hangat dari Mercure Jakarta Simatupang.. Terima kasih telah berbagi pengalaman positif Anda di hotel kami.. Kami telah membaca ulasan yang anda tulis pada halaman Trustyou platform di hotel kami. Kami senang bahwa Anda merasa nyaman selama menginap dan bekerja di hotel kami yang berlokasi strategis dekat dengan POINS Square dan CITOS dan Stasiun MRT Lebak Bulus sehingga membantu mobilitas tamu selama menginap. Kenyamanan tamu selalu menjadi prioritas utama kami, dan kami bangga bahwa fasilitas dan layanan kami dapat sesuai kebutuhan Anda. Kami menunggu kedatangan anda momen selanjutnya dengan pelayanan yang lebih baik. Salam hormat, Hieronimus Supadma Front Office Manager

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Other web-users rate our hotel

  • 201 reviews 8.6/10 Location
  • 772 reviews 7.7/10 Room
  • 1,139 reviews 9.1/10 Service
  • 32 reviews 7.4/10 WiFi
  • 723 reviews 8.9/10 Food
  • 404 reviews 7.5/10 Cleanliness
  • 248 reviews 8.5/10 Breakfast
  • 156 reviews 5.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.