Novotel Tangerang 4 stars

Customer review rating (ALL Rating) 4.4/5 1,074 reviews

Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground, pool, and rooftop garden

  • Regional and international dining, lounge bar

  • Grand Ballroom and 5 flexible event spaces

  • Adjoining Tangcity mall with shopping, dining options

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in-design, and adaptable, our rooms in Novotel Tangerang is suitable for business, leisure, and staycations, making it perfect for your needs. Our Superior Rooms measure 32 m2, while our Suite Rooms are 64 m2. Both room types feature modern comforts with flat-screen tv, free WIFI, safe and fridge.

Hotel location

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1

GPS:-6.194012, 106.633935

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy a true dining experience 24/7 at our European and Asian-styled restaurant. There is a large choice of Asian and international specialities, à-la-minute cooking, which are served freshly to you.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,074 reviews

TripAdvisor Rating  4.5/5  2,187 reviews

Certificate of excellence 2022

Awesome location in Tangerang

Customer review rating 4.5/5

Sonny K. Solo - Confirmed reviews ALL

Awesome customer service before check in till checkout

Dear Sonny K Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

The room is not available and we need to wait until 8PM to check-in

Customer review rating 1.5/5

Jim Business - Confirmed reviews ALL

We booked a suite room but when we checked in, it is not available due to a technical issue (they said there were some pipe leaks). The receptionist offers rooms with lower standards or moves us to their sister hotel but still with lower standards. We need to wait several hours before finally being able to check in to a similar room as what should be ours.

Wonderful Experience

TripAdvisor rating 5.0/5

Anggita Putri P TripAdvisor review

I came on Sunday morning to enjoy Playdate with ICare. It was wonderful experience. Novotel always gave their best service & hospitality. The staffs are very friendly and helpful especially kak Agata, Kak Bunga, Kak Desvina, Ka Septi, Ka Fauzan, Kak Kiki, Kak Nabila, Kak Samuel, Ka Visca, Kak Sherly and Kak Fikri. Food tasted also great. Thank you so much Novotel Tangerang for the great experiences.

Great Experience

TripAdvisor rating 5.0/5

Novira K TripAdvisor review

I came to Novotel for ICare Playdate. Novotel always gave their best service. Very excellent service & hospitality. The staffs are friendly and helpful especially kak agata & kak bunga. Such a great experience, thank you 💕

Excellent property and very convenient to have an activity

TripAdvisor rating 5.0/5

Vacation38717545278 TripAdvisor review

The Staff of Novotel Tangerang Agata, Bunga, Desvina, Septi , Fauzan, Kiki, Nabila, Samuel, Visca , Sherly and Fikri were very Friendly and very Helpful in providing held our Event . I would definitely recommend ! Great Value cost x benefit.

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Other web-users rate our hotel

  • 197 reviews 8.9/10 Location
  • 515 reviews 8.1/10 Room
  • 716 reviews 8.9/10 Service
  • 42 reviews 7.7/10 WiFi
  • 382 reviews 8.3/10 Food
  • 279 reviews 8.4/10 Cleanliness
  • 132 reviews 8.8/10 Breakfast

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