Novotel Tangerang 4 stars

Customer review rating (ALL Rating) 4.5/5 793 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground, pool, and rooftop garden

  • Regional and international dining, lounge bar

  • Grand Ballroom and 6 flexible event spaces

  • Adjoining Tangcity mall with shopping, dining options

Our accommodation(s)

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Hotel location

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1
15117 TANGERANG
Indonesia

GPS:-6.194012, 106.633935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Enjoy a true dining experience 24/7 at our European and Asian-styled restaurant. There is a large choice of Asian and international specialities, à-la-minute cooking, which are served freshly to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  793 reviews

TripAdvisor Rating  5.0/5  2,825 reviews

Certificate of excellence 2022

Berkumpul dengan keluarga sejenak

TripAdvisor rating 5.0/5

Paradise50548740842 TripAdvisor review

Great food and nice staff. Best Sate, sop buntut, burger, lemony prawn brusheta,happiness moctail. Beautiful view, ohhh promise Will be back again. Thank you ! Special sist Monica., great smile. thank sixth sense Novotel

Dear Paradise50548740842 Selamat datang di Sixth Sense Poolbar! Senang rasanya dapat berjumpa di sini. Kami informasikan bahwa Sixth Sense terbuka untuk umum setiap harinya mulai pukul 15.00 WIB - 01.00 WIB. Kami tentu akan sangat berharap dapat berjumpa dengan Anda lagi pada kesempatan yang lainnya. Terima kasih atas ulasan positif ini, tentunya seluruh staff akan sangat termotivasi untuk mempertahankan pelayanan terbaiknya. Sampai jumpa, Hormat kami, Novotel Tangerang

Friendly and thoughtful

TripAdvisor rating 4.0/5

tc_people_developer TripAdvisor review

Good friendly service with Agatha at Square restaurant, Novia, Ghia and Nur, Arif Everyone of them made for a good atmosphere with their helpful and thoughtful gestures. Happy and much appreciated to them.

Dear tc_people_developer We very much appreciate your comments regarding your stay at the Novotel Tangerang It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

Nice stay

Customer review rating 4.5/5

Nova Families - Confirmed reviews ALL

A nice place to spend our short getaway. Def worth the price. Thank you to mba icha (if I'm not mistaken) the reception incharge for assisting my needs since I'm bringing baby & toddler.

Dear NOVA V., We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

Well located

Customer review rating 3.5/5

Candra M. Families - Confirmed reviews ALL

Entertainment for family not good enough.

Dear MELIA / S., Thank you for taking the time to tell us about your experience at the Novotel Tangerang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Tangerang

Good location

Customer review rating 4.5/5

Mo Families - Confirmed reviews ALL

Overall, we had a good stay. Staff was very friendly and professional. Room was clean and spacious, but no sofa as per the picture of the room on the website. The pool area is well maintained, the water was clean, and the bar was opened with a good service. Good choice at breakfast with a decent coffee. Things which can be improved are 1. the internet - terrible connexion that I wasn't able to check e-mails. The internet from the shopping centre next door is actually more reliable. 2. the heat in the hallways and elevators - I believe the aircon was off (or wasn't working). Using the elevator, which was actually slow, with 5 or 6 other guests, was an unpleasant experience.

Dear MOHAMED O., We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

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Other web-users rate our hotel

  • 244 reviews 8.9/10 Location
  • 485 reviews 7.8/10 Room
  • 656 reviews 9/10 Service
  • 21 reviews 8.5/10 WiFi
  • 344 reviews 8.5/10 Food
  • 272 reviews 8.5/10 Cleanliness
  • 157 reviews 9/10 Breakfast

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