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Novotel Tangerang Hotel 4 stars

Customer review rating 4.4/5 3,989 reviews
Novotel Tangerang
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground and pool

  • Regional and international dining, lounge bar

  • Grand Ballroom and 5 flexible event spaces

  • Adjoining mall with shopping, dining options

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Clay tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Tangerang

Tangcity superblock
Jl. jend sudirman no. 1
15117
tangerang
indonesia

Tel: +622129679999

Fax: (+62)21/29038899

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 10.3km / 6.4 miles

  • By train

    PASAR ANYAR At 3.2km / 1.99 miles

GPS :-6.194012, 106.633935

Our accommodations

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

  • Max. number of persons: 4
  • Area: From 28m²
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: 4
  • Area: From 28m²
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Accessible room

Executive Room with King Bed

  • Max. number of persons: 4
  • Area: From 28m²
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Room with Twin Beds

  • Max. number of persons: 4
  • Area: From 28m²
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Suite Room

  • Max. number of persons: 4
  • Area: From 42m²
  • Views: Pool side, Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Enjoy a true experience 24h/24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, à-la-minute cooking... Stylish materials make you feel European and Asian influences.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

The Lounge Bar is an intimate, friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available, making it the perfect place to catch up with friends or have informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Located at the podium floor, adjacent to the Health Club and Spa, the Pool Bar is a convenient spot to relax while enjoying the smoothies or light bar snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,600 m²

  • Maximum capacity: 2,500 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Novotel Tangerang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,989 reviews

tripadvisor

TripAdvisor Rating 4.5/5

828 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent stay - Great staff and service..

Customer review rating 4.4/5

Mr P. H. Business - 16/02/2020 Confirmed reviews ALL

I haven't stayed in this Novotel for two years and I got a real surprise on so many improvements made, the food is far superior to before - the sixth sense pool bar is great , and the staff are amazing and all speak great english, I got looked after so well, for breakfast, Winda looked after me with my breakfast and excellent service, and then in the evening at pool bar Angel looked after me - they are an asset to the Hotel, speak excellent English and know how to look after customers.... they were brilliant, and have made my stay very comfortable knowing I have good staff looking after me.. I am now extending my stay for another couple of weeks.... thanks Novotel for making my stay a great experience... and good got Le accorr group having a great hotel in their portfolio.. thanks Phil H.

Lost money, Water not hot enough, A/c temp low

Customer review rating 4.4/5

Remella K. C. Business - 16/02/2020 Confirmed reviews ALL

Hi I stayed in room no 620, kept 600 dollors and my duplicate credit card in safe. I forget to take the cash and card from the same and checked out, now I called the manager after reaching India they said they found only the card but the cash is not there. this needs to be investigated.

Very warm welcoming staffs and have wonderull moment staying in Novotel Tangerang

Customer review rating 4.4/5

Yasamin J. Families - 15/02/2020 Confirmed reviews ALL

firstly i want to tank My Manager to give me one night stay in suit room Novotel Tangerang All the stuffs really warming when they welcome me. The environment really nice especially next to the mall so make people more easier to buy they need while staying in Novotel Tangerang The room was so beautiful especially The bathroom is kind like my dream bathroom. The food also so yummy and variative The pool was so fun overal Is Novotel Tanegrang is the best place to stay while you are visiting Tangerang. Cant wait to feel another treat from Novotel Tangerang.

Good stay for work

Customer review rating 4.4/5

Atikah Business - 14/02/2020 Confirmed reviews ALL

Great service.. was greeted by staff upon arrival and staff was helpful on helping us booking the taxi

Good location

Customer review rating 4.4/5

Kirk D. Z. Business - 14/02/2020 Confirmed reviews ALL

Good location, Good hospitality by the staff, good place to walk around and enjoy in a city area. Just want to update with only the gym which should be much improved with for some more equipments and with the old equipments to be serviced. Other than that one of the good hotel I have stayed in Jakarta.

Good service but too expensive

Customer review rating 4.4/5

Buket Business - 13/02/2020 Confirmed reviews ALL

Beer and food is very expensive!

Nice room and service

Customer review rating 4.4/5

Melinda P. N. Couples - 10/02/2020 Confirmed reviews ALL

I stayed at novotel tangerang for the first time. and I feel very happy because many surprises for me and my husband. there is a honeymoon greeting in the room and a very nice cake. breakfast is also delicious. I will return to stay soon.. thank you novotel :)

Dear Melinda Putri n., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Good stay

Customer review rating 4.4/5

Nenad Business - 09/02/2020 Confirmed reviews ALL

Polite and helpfull staff

Dear NENAD J., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Great facilities

Customer review rating 4.4/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

The courtesy of the staff is always great and everyone is absolutely delightful. I enjoy the view and peaceful lounge on the 20th floor and I appreciate the fact that we have access to it as Cabin Managers.

Dear DANIELA ELENA M., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager
Customer review rating 4.4/5

N. K. Business - 08/02/2020 Confirmed reviews ALL

All the staff are extremely concerned. Everybody's doing their job right. Thank you to the whole team.

Dear NASIT K. T., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager
Customer review rating 4.4/5

M. Business - 08/02/2020 Confirmed reviews ALL

Good room, clean and good breakfast

Affordable and comfortable stay

Customer review rating 4.4/5

Dennis B. Business - 06/02/2020 Confirmed reviews ALL

Affordable and comfortable stay. However, although located close to the airport, access during peak times is difficult and longer than anticipated.

Dear DENNIS B., Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Spacious room

Customer review rating 4.4/5

Amalia Business - 06/02/2020 Confirmed reviews ALL

Nice service, very friendly and helpful staff

Dear Amalia, Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

Good

Customer review rating 4.4/5

Ubaid C. Business - 06/02/2020 Confirmed reviews ALL

All other things are good except the size of room and GYM.

Dear Ubaid C., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager
Customer review rating 4.4/5

Yani S. Families - 04/02/2020 Confirmed reviews ALL

It was really had my pleasure to have experience stayed at novotel tangerang. The food, the facilities, all staff even the manager its so friendly, and i would like to staying again in novotel tangerang with my family for next time.

Dear Yani s., Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

friendly staff

Customer review rating 4.4/5

Jessica Business - 04/02/2020 Confirmed reviews ALL

always had a pleasant stay so far

Dear Jessica, Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

Could have been much better

Customer review rating 4.4/5

J Solo - 03/02/2020 Confirmed reviews ALL

The buffet seemed to be very expensive and very less selection of food varieties

Dear JOEL IVAN HENRY D S., Warm Greetings from Novotel Tangerang! Thank you for sharing your experience with us and for bringing this issue to our attention. Please accept my most sincere apologies. Please rest assured that will absolutely take immediate action to prevent future occurrences of this matter. We hope that you will give us another chance to turn your experience around on your next visit. Always feel welcome at Novotel Tangerang. Kind regards, Windiarto General Manager

Well located hotel, close to all local amenities.

Customer review rating 4.4/5

Harry S. Families - 02/02/2020 Confirmed reviews ALL

First time stay in Novotel Tangerang City. We stayed for two nights during Lunar New Year period. Room is spacious and toilet is clean. Connected to a buzzy shopping mall, very convenient.

Dear Harry S., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Cleanness needs improvement

Customer review rating 4.4/5

Vi J. Families - 02/02/2020 Confirmed reviews ALL

Location was very convenient as it is connected to the mall. Staffs were very friendly and helpful.

Dear Vi In J., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Exceptional Customer Service

Customer review rating 4.4/5

Maximilianalcantra Solo - 01/02/2020 Confirmed reviews ALL

I am very pleased with all the exceptional service that I received from arrival till the check out! All staff very friendly and accommodating, room was clean, comfy and the welcome mini snacks win my heart as my fav hotel to stay! I travel to many countries and staying in many luxury hotels but Novotel Tangerang treating me more that just regular customer but you guys make me feels special!... cant wait to staying at your property again soon!!!!

Dear MAXIMILIAN A., Greetings from Novotel Tangerang, We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windiarto General Manager
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