Novotel Tangerang 4 stars

Customer review rating (ALL Rating) 4.7/5 556 reviews

Best price
guarantee
Novotel Tangerang - Image 1
Novotel Tangerang - Image 2
Novotel Tangerang - Image 3
Novotel Tangerang - Image 4
Tangcity superblock, Jl. jend sudirman no. 1, 15117 TANGERANG, Indonesia

Description

Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground, pool, and rooftop garden

  • Regional and international dining, lounge bar

  • Grand Ballroom and 6 flexible event spaces

  • Adjoining Tangcity mall with shopping, dining options

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1
15117 TANGERANG
Indonesia

GPS:-6.194012, 106.633935

Telephone
Fax +62 21 29038899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Enjoy a true dining experience 24/7 at our European and Asian-styled restaurant. There is a large choice of Asian and international specialities, à-la-minute cooking, which are served freshly to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  556 reviews

Customer review rating 2.5/5

Satyam P. Business - Confirmed reviews ALL

Dear Mr. Satyam P., Thank you for taking the time to share your feedback with us. We are truly sorry to learn that your stay did not meet your expectations, and we sincerely apologize for the inconvenience and disappointment this experience may have caused. Your feedback is very important to us, as it helps us improve the quality of our service. To help us better understand and investigate the matter, could you kindly let us know what you meant by "the room was not cleaned"? We sincerely appreciate your time and look forward to hearing from you. Kind regards, Vinna Front Office Manager

Customer review rating 4.5/5

Hisham M. Business - Confirmed reviews ALL

Dear Hisham M., Thank you very much for sharing your positive feedback and for giving us a great score. We are delighted to know that you appreciated our convenient location, especially our close proximity to the shopping mall. We are pleased that this made it easy for you to access various amenities and enjoy a more convenient stay with us. We truly appreciate your kind feedback and look forward to welcoming you back to Novotel Tangerang for another pleasant stay. Our Best Regards, Vinna Front Office Manager

Customer review rating 5.0/5

Mohd S. B. K. Business - Confirmed reviews ALL

Dear Mr. Mohd S., Thank you very much for your wonderful feedback and for giving us a perfect score! We are delighted to know that you had a great experience with us. It is even more pleasing to hear that you are planning to stay longer during your next visit to Novotel Tangerang. Your kind words are truly appreciated and will be shared with our team as a great motivation to continue providing excellent service and memorable experiences to our guests. We look forward to welcoming you back for a longer and even more enjoyable stay. Our Best Regards, Vinna Front Office Manager

Customer review rating 3.5/5

Bin X. Business - Confirmed reviews ALL

Dear Mr. BIN X., Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Novotel Tangerang. We sincerely appreciate your kind comments about our convenient location and the friendliness of our team members. At the same time, we would like to sincerely apologize for the concerns you experienced, particularly regarding the breakfast quality, cleanliness of the vegetables, and the housekeeping service during your stay. We truly regret that the improvement you expected after your previous feedback was not reflected during this visit. Please be assured that your comments have been shared with our Food & Beverage and Housekeeping teams for immediate review and follow-up. Maintaining food quality, hygiene standards, and ensuring that all guest amenities are properly prepared in the room are among our top priorities. We also understand your concern regarding the increase in room rates and the importance of ensuring that our service quality continues to improve accordingly. Your feedback is valuable for us as a reference to continuously enhance our facilities and services. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience that reflects the standards you deserve. Our Best Regards, Vinna Front Office Manager

Customer review rating 4.0/5

Jeffery T. C. B. Couples - Confirmed reviews ALL

Dear Mr. JEFFERY T. C. B., Thank you for taking the time to share your experience with us. We are delighted to know that our convenient location perfectly suited your trip and that it is always a pleasure to stay at Novotel Tangerang. Your kind words are truly appreciated and inspire our team to continue delivering warm hospitality and memorable experiences for all our guests. We also noticed that you rated your stay 80/100. If there is anything we could have done to make your experience even better, we would be grateful to hear your feedback, as it helps us continue to improve. We look forward to welcoming you back to Novotel Tangerang for another enjoyable stay in the near future. Our Best Regards, Vinna Front Office Manager

Other web-users rate our hotel

  • 263 reviews 9.4/10 Location
  • 412 reviews 8.4/10 Room
  • 621 reviews 9.3/10 Service
  • 372 reviews 9.5/10 Food
  • 261 reviews 8.5/10 Amenities
  • 233 reviews 9/10 Cleanliness
  • 193 reviews 9.1/10 Breakfast
  • 144 reviews 8.9/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Tangerang Hotels