Novotel Tangerang Hotel 4 stars

Customer review rating 4.4/5 4,141 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Tangerang
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground and pool

  • Regional and international dining, lounge bar

  • Grand Ballroom and 5 flexible event spaces

  • Adjoining mall with shopping, dining options

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Outdoor playground for children
  • Clay tennis court (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Tangerang

Tangcity superblock
Jl. jend sudirman no. 1
15117
tangerang
indonesia

Tel: +622129679999

Fax: (+62)21/29038899

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 10.3km / 6.4 miles

  • By train

    PASAR ANYAR At 3.2km / 1.99 miles

GPS :-6.194012, 106.633935

Our accommodation(s)

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with King Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with Twin Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Lake View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Enjoy a true experience 24h/24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, à-la-minute cooking... Stylish materials make you feel European and Asian influences.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

The Lounge Bar is an intimate, friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available, making it the perfect place to catch up with friends or have informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

Located at the podium floor, adjacent to the Health Club and Spa, the Pool Bar is a convenient spot to relax while enjoying the smoothies or light bar snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,600

  • Maximum capacity: 2,500 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Novotel Tangerang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,141 reviews

tripadvisor

TripAdvisor Rating 4.5/5

869 reviews

Nice room

Customer review rating 4.4/5

Wahyu R. Business - 21/10/2020 Confirmed reviews ALL

Great

Dear WAHYU R., Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

overall

Customer review rating 4.4/5

Anonymous Friends - 20/10/2020 Confirmed reviews ALL

i am liked

Dear SAMSUL M., Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

perfect combination

Customer review rating 4.4/5

Maya Couples - 19/10/2020 Confirmed reviews ALL

welcoming hospitality and good service, make us comfort and enjoy my short honeymoon.

Dear MAYA A., Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Hotel location is perfect, same location with shopping mall, so very easy to enjoy Ford and shopping experinences.

TripAdvisor rating 4.5/5

Johan G 15/10/2020 TripAdvisor review

All hotel staffs are very friendly and the breakfast also very good meals with very safety health procedures during the covid pandemic. The hotel room really have nice view and the room space also make as comfortable.

Dear Johan G, Greetings from Novotel Tangerang! Thank you for your loyalty. It has been our pleasure helping to provide you with an exceptional experience. Reviews help our business build an online presence and helps others learn about us. We value your opinion. We are very pleased to hear that you enjoy your stay and look forward to welcoming you back in the near future. Regards, Windiarto General Manager

Far from airport and far from city

Customer review rating 4.4/5

Patrice C. Couples - 10/10/2020 Confirmed reviews ALL

Hotel not well maintained quiet dirty especially during the covid 19...under Notel standards

Dear Patrice c., Warmest Greetings from Novotel Tangerang! We would like to extend our sincerest apologies corcerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us and opportunity to turn your experience around on your next visit. We look forward to welcoming you back in the near future and let you enjoy an improved experience. Regards, Windiarto General Manager

Nice staycation

Customer review rating 4.4/5

Ayu Families - 10/10/2020 Confirmed reviews ALL

Good place, nice crew and food is good taste

Dear AYU ANISA S., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

Pleasantly satisfied

Customer review rating 4.4/5

Edi F. N. S. Business - 09/10/2020 Confirmed reviews ALL

Perfect location for one day transit in Tanggerang and Jakarta. With variety of scrumptious Bfast prepared by The htl in Buffet Style ,we were delighted with the city and lake views from our room

well located

Customer review rating 4.4/5

K. Business - 03/10/2020 Confirmed reviews ALL

facilities overall are good, but F.O staf was not well served

Dear K., Warmest Greetings from Novotel Tangerang! We would like to extend our sincerest apologies corcerning all the issues that you have faced especially our reception services and breakfast did't met your expectations. We pride ourselves in maintaining the highest quality standards for our customers. We will inform also to Front Office team and encourage them to always give the friendly and quick service. So, we hope you will give us and opportunity to turn your experience around on your next visit. We look forward to welcoming you back in the near future and let you enjoy an improved experience. Regards, Windiarto General Manager

Very Helpful Hotel Staff

Customer review rating 4.4/5

Denmastova Families - 23/09/2020 Confirmed reviews ALL

Many thanks for very helpful hotel staff Ryan @front office and also restaurant team who give their best services to us during 2 days stayed in this hotel.

Dear Muhammad M., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, our team especially Ryan will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

My preferred hotel in Tangerang

Customer review rating 4.4/5

M F. Families - 22/09/2020 Confirmed reviews ALL

My family and I stay for 1 night in executive suite for visiting family member. We arrived late in the afternoon and hotel staff immediately help us to bring our suitcases and proceed to check in. They also explained benefits for staying in suite such as access to lounge and afternoon tea. Our bedroom was on the top floor with guest toilet, huge bathroom with bathtub and walk-in closet, separate living room and bedroom, and also illy coffee maker. This hotel located in the same building with Tangerang City Mall which make it an ideal place for shopping and eating out. We loved this place and definitely our choice when staying in Tangerang area.

Dear MIFTAH F., Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Good Stay

Customer review rating 4.4/5

Junaidi Business - 21/09/2020 Confirmed reviews ALL

I've stayed about 3 night at Novotel Tangcit for business purpose. Overall this hotel is nice to stay for any purpose.

Dear JUNAIDI, Warmest Greeting from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Excellent service Novotel team !!!

Customer review rating 4.4/5

Andi M. Business - 19/09/2020 Confirmed reviews ALL

From concierge, front desk, housekeeping, to room service team was so polite and friendly. Thank you so much for your service and always helping me for my needs. Keep it up. Well done!

Dear ANDI NURDIAN M., Greetings from Novotel Tangerang, We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windiarto General Manager

Fantastic

Customer review rating 4.4/5

Apriani S. Solo - 15/09/2020 Confirmed reviews ALL

I felt so happy stayed in your hotel, the bed was cozy, the room was so clean, the food was nice, the service was fabulous, and the place is fantastic near by everything i need, thanks so much for your service and everything, wish all the best for your hotel

Dear Apriani s., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

all services is good. but we cant swimming and goto gym

Customer review rating 4.4/5

Ajie E. W. Business - 14/09/2020 Confirmed reviews ALL

i was attending the conference. i was usually got so many kind of food when breakfast or lunch. but when the last time attendance, i was not look many variant of food. seems that you decreasing variants than usual.

Dear AJI EKO w., S. Komp, Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive the feedback. Your concern about variance of menu will improve soon. We adhere to health protocols regarding COVID 19 as Local government rules we can't able to open the gym, spa, pool and entertainment area. Thank you again for sharing your experience, and we hope that you will enjoy the experience on your next visit. Stay safe & healthy. Sincerely, Windiarto General Manager

Nice and clean room

Customer review rating 4.4/5

Budi K. Solo - 10/09/2020 Confirmed reviews ALL

I stayed one night at novotel tangerang and booked for 2 rooms. The rooms are clean and tidy, the facilities are also complete, the mattress is comfortable, the bathroom is nice. Bu in other hand, the in room dining service did not satisfy me. My friend ordered grilled tenderloin and it was so salty. I ordered oxtail soup, it tasted good but when it is brought to the room, it uses a tray so that the soup spills a little on the tray and I dont like it

Dear Mr. BUDI K., Greetings from Novotel Tangerang! Thank You for your loyalty as a Diamond Member. We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. However, I am sorry that our service regarding In Room Dining service did not meet your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. Budi Thank you again for sharing your experience, and we hope that you will enjoy the experience on your next visit. Please do not hesitate for contact me for further assistance and information. Sincerely, Windiarto General Manager
Customer review rating 4.4/5

Eric Business - 09/09/2020 Confirmed reviews ALL

Excellent customer service and hospitality

Dear ERIC MICHAEL VAIL G., Warmest Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Safe and comfort

Customer review rating 4.4/5

Mohamad R. Families - 08/09/2020 Confirmed reviews ALL

The efforts made by the Novotel management during this pandemic were very good so that my family and I felt safe and comfortable while staying a few days

Good location with good ambiance

TripAdvisor rating 4.5/5

Rrhardiman Business - 01/09/2020 TripAdvisor review

This hotel have an excellent hygiene protocol that rarely found at other hotel. Hand sanitizer were every where. The check in and check out process was fast. The quality of sleep was very good. The breakfast was good. The benefit of All member was fully received by me.

Dear Rrhardiman, Greetings from Novotel Tangerang! Thank you for sharing your experience with us. We really appreciate your feedback and very pleased to know that you had an amazing experience during your stay with us. We ensure that our guest will felt safe during this pandemic COVID 19. We obey to Government suggestion about the health protocol. Stay safe and always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

It is well located.

Customer review rating 4.4/5

N. Families - 30/08/2020 Confirmed reviews ALL

Well located, clean room, a good covid19 protocol, friendly staffs.

Lovely

Customer review rating 4.4/5

Anonymous Families - 30/08/2020 Confirmed reviews ALL

I like to choose Novotel Tangcyt coz its comfort me to staycation wth my family..

Dear Ayu Trivianty, Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

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