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Novotel Tangerang Hotel 4 stars

TripAdvisor rating 4.5/5 808 reviews
Novotel Tangerang
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground and pool

  • Regional and international dining, lounge bar

  • Grand Ballroom and 5 flexible event spaces

  • Adjoining mall with shopping, dining options

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Clay tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Tangerang

Tangcity superblock
Jl. jend sudirman no. 1
15117
tangerang
indonesia

Tel: +622129679999

Fax: (+62)21/29038899

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 10.3km / 6.4 miles

  • By train

    PASAR ANYAR At 3.2km / 1.99 miles

GPS :-6.194012, 106.633935

Our accommodations

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

  • Max. number of persons: 4
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: 4
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with King Bed

  • Max. number of persons: 4
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with Twin Beds

  • Max. number of persons: 4
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite Room

  • Max. number of persons: 4
  • Area: From 42m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Enjoy a true experience 24h/24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, à-la-minute cooking... Stylish materials make you feel European and Asian influences.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

The Lounge Bar is an intimate, friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available, making it the perfect place to catch up with friends or have informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Located at the podium floor, adjacent to the Health Club and Spa, the Pool Bar is a convenient spot to relax while enjoying the smoothies or light bar snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,600 m²

  • Maximum capacity: 2,500 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Novotel Tangerang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,809 reviews

tripadvisor

TripAdvisor Rating 4.5/5

808 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

comfortable

Customer review rating 4.4/5

Rudianto T. Business - 28/11/2019 Confirmed reviews ALL

when we stay at novotel tangerang that's a memorable experience, my wife very interest to come back at this hotel because lot of fun for our son. thanks you

Dear RUDIANTO T., Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Great location

Customer review rating 4.4/5

W. J. Business - 28/11/2019 Confirmed reviews ALL

Everything was great

Dear JULNITA W., Greetings from Novotel Tangerang, We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windiarto General Manager

Everything was fine

Customer review rating 4.4/5

Dieter G. Business - 26/11/2019 Confirmed reviews ALL

Very warm welcome and nice gift found in room

It's good hotel

Customer review rating 4.4/5

Dkusuma Business - 25/11/2019 Confirmed reviews ALL

the staff is kind, polite, and very helpful To improve: - Check in time is 14.00, but no room available, has to wait 1.5-2 hrs to be ready - No welcome drink in lobby - The design of suite room is not good, especially minimum place to put the clothes - No changing room in swimming pool. Only toilet

Dear Dadik Indra K., Warm Greetings from Novotel Tangerang! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about changing room at pool , room readyness that need updating. I hope that you will give us another chance to turn your experience around on your next visit to our property. We look forward to welcoming you back in the near future. With much appreciation, Windiarto General Manager

Fantastic as always

Customer review rating 4.4/5

Sean Solo - 20/11/2019 Confirmed reviews ALL

A wonderful relaxing stay and great to experience Sixth Sense, fantastic place to relax, eat and drink

Dear SEAN Q., Greetings from Novotel Tangerang, We very much appreciate your comments regarding your stay at the Novotel Tangerang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Windiarto General Manager

Nice business hotel with linked shopping mall and restaurants.

Customer review rating 4.4/5

Sb H. Business - 20/11/2019 Confirmed reviews ALL

I like this hotel very much, for both business and leisure with my family. Though through the years, the furniture are showing their age. I like staying in room #03 or #07 where the bed is bigger, especially when my family is with me. Overall the stay is pleasant and the staff is very friendly.

Dear SEE BOON H., Greetings from Novotel Tangerang, We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windiarto General Manager

Good stay. Good Location

Customer review rating 4.4/5

Gr3go Solo - 20/11/2019 Confirmed reviews ALL

I had a good stay here. Smooth check in. Comfy room and fair breakfast. Food variant was good but taste must be improved. Overall I enjoyed my stay.

Dear GREGO C., Greetings from Novotel Tangerang, We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windiarto General Manager

Great

Customer review rating 4.4/5

Hotma Families - 19/11/2019 Confirmed reviews ALL

Nice Place, Nice Service, Nice Room, Nice crew and Nice Food too

Dear Hotmarida S., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

good stay

Customer review rating 4.4/5

G. Y. Business - 19/11/2019 Confirmed reviews ALL

stayed here 2nd time. room upgraded to executive. that's nice. executive lounge is cozy with nice view of tangerang. six sense and sports bar, I enjoyed my welcome drink and dinner and later more drinks. breakfast is ok, but the staff at the counter, pls show guest to the seats instead of seating at your own choice. connected to mall, so easy for food and buying things.

Dear YEOW HWEE G., Greetings from Novotel Tangerang! Thank you for your loyalty. It has been our pleasure helping to provide you with an exceptional experience. Reviews help our business build an online presence and helps others learn about us. We value your opinion. We are very pleased to hear that you enjoy your stay and look forward to welcoming you back in the near future. Regards, Windiarto General Manager

Mr

Customer review rating 4.4/5

Mark D. Business - 19/11/2019 Confirmed reviews ALL

It was always a great experience in room, facilities, resto/cafe, gym and the mall

Dear Mark John D., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

Fantastic, clean and friendly staffs to assist you with check on and out.

Customer review rating 4.4/5

John E. Business - 19/11/2019 Confirmed reviews ALL

Counter staffs was very friendly and helpful. Special arrangements for our take away breakfast as our flight was in the morning 0800 am. Many thanks!

Dear KENGTECKJOHN E., Greetings from Novotel Tangerang, We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windiarto General Manager

Staff were delightful

Customer review rating 4.4/5

David W. Business - 18/11/2019 Confirmed reviews ALL

Nothing went wrong

Dear David W., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

nice staycation

Customer review rating 4.4/5

Wahyu P. Families - 15/11/2019 Confirmed reviews ALL

good location. complete facilities. various breakfast.

Dear WAHYU P., Greetings from Novotel Tangerang, We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are grateful that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager General Manager

awsome

Customer review rating 4.4/5

Oscar Business - 15/11/2019 Confirmed reviews ALL

nice staff and clean room'

Dear Oscar S., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

awesome

Customer review rating 4.4/5

A. Friends - 11/11/2019 Confirmed reviews ALL

so far i love novotel

Dear Kartika A., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Good

Customer review rating 4.4/5

Suryadi Families - 11/11/2019 Confirmed reviews ALL

Good

Dear Suryadi, Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

Nasai Y.

Customer review rating 4.4/5

Nasai Y. Business - 10/11/2019 Confirmed reviews ALL

The most general was excellent , it is not really important for this stay purposes. Only might be need more clean swim pool required. Both of my grandson hospitalized after the stay. Both of them suspected having viruses. Again it is not blaming or any thing by purposes. It could be a million reason. Again thank you see you soon

Dear NASAI Y., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. However, We regret about our swimming pool cleanliness. We sorry to hear that about your grandson, hopefully now both of them getting better. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

Above average

Customer review rating 4.4/5

Roby Families - 07/11/2019 Confirmed reviews ALL

Very disappointing experience from 4-star hotel. In my room no. 1120, the toilet seat was broken and the kettle jug was not working until I called the HK to replaced it. In my second room no. 1118, there is very bad smell coming from the sewage of the shower.

Dear Mr. Roby Rizky R., Warmest Greetings from Novotel Tangerang! We would like to extend our sincerest apologies corcerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us and opportunity to turn your experience around on your next visit. We look forward to welcoming you back in the near future and let you enjoy an improved experience. Regards, Windiarto General Manager

i feel so comfortable

Customer review rating 4.4/5

Wuri H. Families - 04/11/2019 Confirmed reviews ALL

me and my little family feel comfort and satisfied with the room, cleanliness, fasilities, and the food is very much choices. very very satisfied with the service

Dear Ms. Wuri Handayani, Warm Greetings from Novotel Tangerang! Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our check in process was not up to your expectation. We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at the Novotel Tangerang. Kind Regards, Windiarto General Manager

Hotel Staff, Cleanness, price, nearby attraction

Customer review rating 4.4/5

Sisca N. T. Friends - 02/11/2019 Confirmed reviews ALL

Hotel staff is polite and very helpfull, the cleanness is absolutely good, 1 step to Mall with various food stall and restaurant, price is good too..

Dear SISCA NATALIA t., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager
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