Mercure Tangerang Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 388 reviews

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Mercure Tangerang Centre - Image 1
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Jl. Mh Thamrin No 5, Cikokol Tangerang, Banten, 15117 TANGERANG, Indonesia

Description

Hotel extras

  • The hotel is 30 minutes away from Soekarno-Hatta International Airport through Merak Toll Road

  • Strategic location with nearby shopping centers,  golf courses, and other local attractions.

  • City view rooftop pool, wellness facility for you to rejuvenate or unwind at the Lounge.

  • Discover a locally inspired culinary experience while overlooking the stunning rooftop view.

Our accommodation(s)

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Hotel location

Mercure Tangerang Centre

Jl. Mh Thamrin No 5, Cikokol Tangerang, Banten
15117 TANGERANG
Indonesia

GPS:-6.21353, 106.62981

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ARUMBAE RESTO

Sail your senses for a journey of flavour of unlimited traditional and international mixture in our ARUMBAE All Dining Restaurant ambience that inspired by eastern sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  388 reviews

Customer review rating 5.0/5

A. A. Business - Confirmed reviews ALL

I've stayed at Mercure Tangerang for some days, comfy hotel, mostly all the staff is helpful, the name is indri and Gresya, they were cheking in me, welcoming me with the sweet smilee, nad they're helped my problems, for breakfast... Honestly not too good but not too bad tho...

Dear A. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Customer review rating 5.0/5

Richard H. Couples - Confirmed reviews ALL

Good stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Customer review rating 5.0/5

Aisul U. S. Families - Confirmed reviews ALL

I had a great stay at Mercure Tangerang Centre. The front office staff were very friendly, helpful, and made the check-in process smooth and easy. He always greeted me by name, which made the experience even better.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Customer review rating 5.0/5

Iskandar, S. /. M. A. S. Families - Confirmed reviews ALL

The room was clean, comfortable, and well maintained. The staff were very friendly and helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Customer review rating 2.0/5

Tommy R. Families - Confirmed reviews ALL

Check in took around 20 minutes, FO took a lot of clicks in his computer. The hotel is quite compact. The problem came when i tried to call the FO and housekeeping, nobody answer my call (both from the room & landline. When i go to lobby, only one person is there handling multiple guests (it was only 10am btw), there was clearly lack of manpower in this hotel. Further, the foods in the breakfast was the worst of all accor hotel that i stayed.

Dear Mr. TOMMY R., Thank you for taking the time to share your experience during your stay with us. We sincerely apologize for the inconvenience you encountered, particularly regarding the longer check-in process, the difficulty reaching our Front Office and Housekeeping teams, and the limited staff availability you experienced at the lobby. Your feedback is very important to us and will be carefully reviewed as we work on improving our service and team coordination. We also regret to hear that the breakfast did not meet your expectations. Please rest assured that your comments will be shared with our culinary team as part of our continuous efforts to improve the quality and variety of our offerings. Thank you again for your valuable feedback. We truly hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Sincerely, Fika Koyong General Manager

Other web-users rate our hotel

  • 149 reviews 5.4/10 Location
  • 574 reviews 8.4/10 Room
  • 685 reviews 9/10 Service
  • 6 reviews 9.4/10 WiFi
  • 420 reviews 8.7/10 Food
  • 305 reviews 9.3/10 Cleanliness
  • 237 reviews 8.4/10 Breakfast
  • 163 reviews 9.4/10 Vibe

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