Mercure Tangerang Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 336 reviews

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Jl. Mh Thamrin No 5, Cikokol Tangerang, Banten, 15117 TANGERANG, Indonesia

Description

Hotel extras

  • The hotel is 30 minutes away from Soekarno-Hatta International Airport through Merak Toll Road

  • Strategic location with nearby shopping centers,  golf courses, and other local attractions.

  • City view rooftop pool, wellness facility for you to rejuvenate or unwind at the Lounge.

  • Discover a locally inspired culinary experience while overlooking the stunning rooftop view.

Our accommodation(s)

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Hotel location

Mercure Tangerang Centre

Jl. Mh Thamrin No 5, Cikokol Tangerang, Banten
15117 TANGERANG
Indonesia

GPS:-6.21353, 106.62981

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Access and transport

Hotel services

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On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ARUMBAE RESTO

Sail your senses for a journey of flavour of unlimited traditional and international mixture in our ARUMBAE All Dining Restaurant ambience that inspired by eastern sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  336 reviews

Good stay

Customer review rating 4.5/5

Daniel Families - Confirmed reviews ALL

Pleasant stay, clean, varied breakfast menu

Mini concept of room with Well hospitality

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Mercure Tangerang was truly exceptional! The hotel's modern design and comfortable rooms exceeded my expectations. The staff were warm, welcoming, and attentive to every need. Mercure Tangerang provided a wonderful blend of comfort, convenience, and hospitality. I highly recommend it to anyone visiting the area!"

Dear Mr. Rico T., We very much appreciate your comments regarding your stay at the Mercure Tangerang Centre. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Bad location, too much traffic noise

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

You hear everything that’s going on on street level, and there isn’t much noise proofing in the rooms. I could not get a good nights sleep.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is nice, even though the room is small, it is comfortable for resting.

Dear Mr. Yuxiang P., We very much appreciate your comments regarding your stay at the Mercure Tangerang Centre. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Great stay, very clean room

Customer review rating 4.0/5

Teguh G. Families - Confirmed reviews ALL

I actually had a great stay here. The room was unexpectedly very clean (kudos to the staffs for doing a great job), very different from my last stay. The carpet was clean, bedding was clean and comfy, towel was white and clean. Staffs were welcoming and helpful, with special mention to Trisya in the restaurant who worked from morning until late, but still managed to give good service until the end. Aside from the positive side, I also want to mention the improvement needed : 1. The TV facing our bed didn't have youtube and cannot be connected to our phones for mirroring (tried Poco, Xiaomi, Samsung M series, and Samsung S series), only can be used to connect with bluetooth (sound). 2. The hand soap only available in the small toilet, no hand soap provided in the main bathroom. 3. No bathtub in the executive suite (a bit disappointed because there was a bathtub in our last stay here a few years ago). 4. Our welcome drink couldn't be redeemed on 6 PM because there was a bukber event in the 15th floor restaurant (the Bar on second floor was empty), and the reception told us to wait until 9PM until the event finished to get our welcome drink. 5. The breakfast could have been better in terms of quality and variation, not to mention that some of the food was cold although it's put on the electric stove. I really disappointed with the food (egg) station, since the service was very slow and they had my orders wrongly in 2 days of my breakfast... they might need to take a note on the orders. I understand though that renovation is going on and you are a little bit outstaffed due to the low occupancy, but still really need to ensure that customers are happy and comfortable. Aside from my comments, I will still be back in the future. Thank you!

Other web-users rate our hotel

  • 143 reviews 5.8/10 Location
  • 529 reviews 8.1/10 Room
  • 434 reviews 9/10 Service
  • 7 reviews 7.6/10 WiFi
  • 236 reviews 9/10 Cleanliness
  • 168 reviews 9.5/10 Vibe
  • 163 reviews 4/10 Comfort
  • 157 reviews 7.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.