Mercure Tangerang Centre

Mercure Tangerang Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 106 reviews

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Hotel extras

  • The hotel is 30 minutes away from Soekarno-Hatta International Airport through Merak Toll Road

  • Strategic location with nearby shopping center, golf course and other local attractions.

  • City view rooftop pool, fitness center and a spa for you to rejuvenate or chill at the Lounge.

  • Discover locally inspired culinary experience over looking stunning view from top floor.

  • Free WIFI is available

Hotel location

Mercure Tangerang Centre

Jl. Mh Thamrin No 5, Cikokol Tangerang, Banten
15117 TANGERANG
Indonesia

GPS:-6.21353, 106.62981

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ARUMBAE RESTO

Sail your senses for a journey of flavour of unlimited traditional and international mixture in our ARUMBAE All Dining Restaurant ambience that inspired by eastern sea.

Our accommodation(s)

Enjoy sleek comfort in our stylish rooms and suites which completed with modern equipment and amenities that designed to meet your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  106 reviews

Warm heartist, good service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Im very happy to staycation in your hotel

Dear A., We very much appreciate your comments regarding your stay at the Mercure Tangerang Centre. It is always a pleasure to receive positive feedback and our Heartists always strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Afif Khairi General Manager

Good Stay, Good New Hotel

Customer review rating 3.5/5

Bkt Families - Confirmed reviews ALL

I was delighted by the room and the staff from the restaurant including Michelle and Gede Ari from front office. However, I was disappointed with the taste of food during our dinner at the restaurant, it appears the kitchen is not well prepared. Our food was severely delayed and under cooked. Meals to our table we served 1 by 1, 15 to 20 mins apart. There was double billing for our dinner but the staff at the front desk could not understand the duplication. A lot of time was wasted during check in and bill payments because the attention to detail was upto standard. If it wasn't for Michelle and Ari, I would have scored a 3 for this stay instead of a 7. Much to improve in terms of hospitality service by the front desk team. The front desk does not on par with the product. The hotel rooms are lovely, and priced affordably, thank you.

Dear BHUSHAN KISHU T., Thank you for taking the time to share your experience at the Mercure Tangerang Centre. It is always a pleasure to receive positive feedback, and I apologize that your experience did not live up to your expectations, please allow me to express my sincere apologies. While we wish you had a better experience, feedback like this allows us to learn and grow. We strive to provide an extra-mile guest experience, however it's clear that we fell short in this instance. These comments has been shared to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will allow us to better serve you in the near future. Sincerely, Afif Khairi General Manager

Good stay with new furniture and facilities

Customer review rating 4.5/5

Ivan Families - Confirmed reviews ALL

The room was very clean and equipped with new furniture. The bed was very comfy and price was reasonable

Dear Mr. Ivan P., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Afif Khairi General Manager

Very compact, comfortable room and modern Hotel

Customer review rating 4.5/5

Hienissie G. M. Business - Confirmed reviews ALL

comfortable, modern, cozy interior and the important thing is that the TV is big and if it we can access Netflix, disney plus, etc. it's make more comfortable in the room because that is smart TV (Correct me if I'm wrong). actually a lot of things that make us comfortable, but the little thing that is a little uncomfortable if we have guests is hotel have limited and small parking space.

Dear Mr. Hienissie Guinness M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Afif Khairi General Manager

This Hotel has set a new standard of Accor hospitality, to be honest

Customer review rating 4.5/5

Anthony S. Business - Confirmed reviews ALL

I stayed on 1-3 nov for my business event @serpong and didnt expect a Mercure hotel could provide a hospitality standard this high. Starting from the moment I entered the hotel gate until the very end of my stay, everyone was being very attentive and thorough on all the requests I made (yes, all. Not a single thing missed). This is a new hotel (opened Aug22), so dont worry, all facilities are functioning well (really hope you guys maintain them). Nice swimming pool, adequate gym facilities, air cond works very well, good breakfast, strategic location, very warm welcome (even from all the security guys), very nice bedding, and so on and so on (i can go more, believe me). Although they have a very limited parking space, i didnt find that as an issue as they could manage well. I recently just thought Accor hotel has lost their standard (related to my last stays) and Mercure Tangerang Center has reminded me why I have been a loyal Accor customer. Really appreciate the works from all teams there (security, GR, front office, housekeeping, restaurant, bartender, and others). Credits go to all of them in charge during my stay. Yes, this is a genuine review from me as a very satisfied guest. Highly recommended and definitely will go back there soon. Thank you.

Dear Mr. ANTHONY S., We very much appreciate your comments regarding your stay at the Mercure Tangerang Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Afif Khairi General Manager

Other web-users rate our hotel

  • 34 reviews 3.5/10 Location
  • 89 reviews 8/10 Room
  • 108 reviews 8.6/10 Service
  • 56 reviews 9.5/10 Vibe
  • 34 reviews 9.4/10 Cleanliness
  • 33 reviews 4.5/10 Comfort
  • 23 reviews 6/10 Breakfast
  • 9 reviews 5.8/10 Value

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