Hotel Fort St Laurent Lyon - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 1,085 reviews

Hotel Fort St Laurent Lyon - Handwritten Collection - Image 1
Hotel Fort St Laurent Lyon - Handwritten Collection - Image 2
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Hotel Fort St Laurent Lyon - Handwritten Collection - Image 4

Description

Hotel extras

  • 4-star hotel with panoramic views of Lyon in the heart of Croix-Rousse.

  • Panoramic terrace overlooking Lyon + 360° deck beside the private gardens.

  • This iconic and historic building in Lyon was completely renovated in 2024.

  • Private rooms and spaces available for your events

  • Family rooms and suites available for 2 to 5 people

Our accommodation(s)

Book this hotel
Room 1

After seeing the sights of Lyon, return to your elegant room and slip into a fluffy bathrobe. Enjoy a coffee while admiring the view. Experience a moment of complete relaxation in a stylish setting.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Vacuum cleaner

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

Suite

Junior Superior Suite with 1 double bed, a sofa and a sofa bed

Ideal for families, this 344 sq.ft. Junior Suite has a mezzanine sleeping area and a lounge with sofa bed ideal for children under 12 years old. Make unforgettable memories during a 4-star stay in Lyon.

Max. number of persons
5
Area
From 32 m² / 344 sq ft

Bedding

Single sofa bed(s) x1

Double bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Vacuum cleaner

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Suite

Junior Deluxe Suite - view of the Rhône

Choose the most breathtaking of our suites for its panoramic view of Lyon and the Rhône. Experience a unique stay with upscale amenities: Sothys toiletries and drinks from the mini-bar.

Max. number of persons
3
Area
From 26 m² / 279 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Vacuum cleaner

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Hotel location

Hotel Fort St Laurent Lyon - Handwritten Collection

1 rue Bodin, Place Bellevue
69001 LYON
France

GPS:45.774432, 4.836447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 35 rooms
  • 2 rooms for people with reduced mobility
  • 7 family rooms
  • One connecting room
  • 35 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Pets

Pets allowed Additional charge

Catering

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Children''s TV Channels
  • Near the property
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Parking pricing: 25 EUR 25 EUR Per day

  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Enjoy a unique moment on our terrace in a transparent bubble! Comfortably sheltered, enjoy a drink outside-even in winter-while admiring the view and soaking up a warm atmosphere. From October to April.

Start your day with a gourmet breakfast featuring regional products: pastries from a baker in Croix-Rousse, smoked trout from the Dombes, local juices... Also available through Room Service.

Personalized wedding ceremonies where you can enjoy the panoramic view of Lyon and the support of our teams.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,085 reviews

Customer review rating 3.5/5

Tomas M. Business - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share such detailed feedback with us. We are genuinely pleased that you enjoyed the character of Fort Saint Laurent, the beautiful views over Lyon, and the peaceful comfort of your room. We are sorry, however, that several aspects of your stay did not feel as smooth as they should have. We particularly take note of your comment regarding your Platinum status: even when an upgrade is not possible, we should take the time to explain the situation and make our loyal guests feel properly recognised. We have also noted your feedback regarding the parking, the breakfast organisation and, above all, your departure. The delay in receiving your invoice, as well as the handling of your welcome drink, did not reflect the level of attention we wish to provide. Thank you for these very specific comments, which give us clear areas to work on with our teams. We would be delighted to welcome you back to Lyon and, on that occasion, provide you with a smoother, warmer experience that better reflects the standards we aim for. Warm regards, The Fort Saint Laurent Team

Customer review rating 5.0/5

Felix H. Couples - Confirmed reviews ALL

Dear Mr. H., Thank you so much for your wonderful 100/100 review. It truly means a great deal to know that you enjoyed not only the character of the Fort, the views and our setting in Lyon, but above all the people who helped make your stay special. Your kind words about our reception, breakfast team, chef and housekeeping team will be shared with everyone. We are especially pleased to hear that our chef was so accommodating each morning, this kind of personal attention is exactly the spirit of hospitality we want to create. Knowing that you already have a place in mind for your next visit to Lyon is the greatest compliment you could give us. We would be delighted to welcome you back to Fort Saint Laurent whenever your travels bring you to the city again. Warm regards, The Fort Saint Laurent Team

Customer review rating 5.0/5

John G. Families - Confirmed reviews ALL

Dear Mr G. Thank you so much for this wonderful 100/100 rating and for such a lovely review! After a few weeks of travelling, we are especially delighted to know that arriving at Fort Saint Laurent was such a pleasant surprise and that you found the hotel both beautiful and comfortable. We are also very pleased to hear that your wife enjoyed the massage experience during your stay and that you had the opportunity to explore the Croix-Rousse neighbourhood on foot. It is wonderful to know that both the hotel and its surroundings contributed to such an enjoyable stay. Your kind words about our team being kind, approachable and solution-oriented mean a great deal to us. We will be sure to share them with them. We would be delighted to welcome you both back to Fort Saint Laurent on your next visit to Lyon! Warm regards, The Fort Saint Laurent Team

Customer review rating 3.5/5

Maelle S. Couples - Confirmed reviews ALL

Dear Mrs S. Thank you for taking the time to share such detailed feedback. We are pleased that the setting of the Fort, its historical character, the renovation and the views over Lyon made a strong impression on you. We are also especially grateful for your kind words about our breakfast and rooftop bar teams; we will be sure to share your compliments with them. That said, several aspects of your stay clearly fell short of the level of comfort and service you expected from a four-star property, and we are sorry about this. Your comments regarding the condition of the walls and, in particular, the humidity and mould in the bathroom are concerning. This is not the level of maintenance and attention to detail we wish to offer our guests, and your feedback has been shared with the relevant teams. We also understand your disappointment regarding the arrangements for your dog. As explained in our previous exchange, the €22 nightly pet fee primarily covers the additional cleaning required after stays with pets. We nevertheless regret that the amenities you were expecting, such as the bowl and bed, were not provided in your room, and we understand your frustration regarding the absence of assistance with your luggage your rating for the departure experience particularly stands out to us and we should have been more attentive to your needs at that moment, and we regret that you did not receive the level of personal service you have come to expect from a four-star hotel. We truly appreciate your candid feedback. It is encouraging to know that the historical setting, the renovation and several members of our team left a positive impression, while your comments also give us concrete areas where we need to improve. We hope that, should you choose to visit us again, we will have the opportunity to provide you with an experience that is much more in keeping with the standards we strive to uphold. Warm regards, The Fort Saint Laurent Team

Customer review rating 4.0/5

Jasmin M. Couples - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share such detailed feedback with us. We are genuinely pleased that you enjoyed the character of Fort Saint Laurent, the beautiful views over Lyon, and the peaceful comfort of your room. We are sorry, however, that several aspects of your stay did not feel as smooth as they should have. We particularly take note of your comment regarding your Platinum status: even when an upgrade is not possible, we should take the time to explain the situation and make our loyal guests feel properly recognised. We have also noted your feedback regarding the parking, the breakfast organisation and, above all, your departure. The delay in receiving your invoice, as well as the handling of your welcome drink, did not reflect the level of attention we wish to provide. Thank you for these very specific comments, which give us clear areas to work on with our teams. We would be delighted to welcome you back to Lyon and, on that occasion, provide you with a smoother, warmer experience that better reflects the standards we aim for. Warm regards, The Fort Saint Laurent Team

Customer review rating 5.0/5

Felix H. Couples - Confirmed reviews ALL

Not much to say, we loved everything and especially the staff on all levels: from the reception to the restaurant crew, the chef and housekeeping. But also the building, the view the location. If i ever come bsck to Lyon, i know where to stay.

Dear Mr. H., Thank you so much for your wonderful 100/100 review. It truly means a great deal to know that you enjoyed not only the character of the Fort, the views and our setting in Lyon, but above all the people who helped make your stay special. Your kind words about our reception, breakfast team, chef and housekeeping team will be shared with everyone. We are especially pleased to hear that our chef was so accommodating each morning, this kind of personal attention is exactly the spirit of hospitality we want to create. Knowing that you already have a place in mind for your next visit to Lyon is the greatest compliment you could give us. We would be delighted to welcome you back to Fort Saint Laurent whenever your travels bring you to the city again. Warm regards, The Fort Saint Laurent Team

Customer review rating 5.0/5

John G. Families - Confirmed reviews ALL

After spending the previous weeks in ho-hum accommodations, to arrive at the FsL we were blown away by how lovely and yet comfortable it was. My wide used the spa and had only great things to say. The neighborhood is fantastic to explore on foot.

Dear Mr G. Thank you so much for this wonderful 100/100 rating and for such a lovely review! After a few weeks of travelling, we are especially delighted to know that arriving at Fort Saint Laurent was such a pleasant surprise and that you found the hotel both beautiful and comfortable. We are also very pleased to hear that your wife enjoyed the massage experience during your stay and that you had the opportunity to explore the Croix-Rousse neighbourhood on foot. It is wonderful to know that both the hotel and its surroundings contributed to such an enjoyable stay. Your kind words about our team being kind, approachable and solution-oriented mean a great deal to us. We will be sure to share them with them. We would be delighted to welcome you both back to Fort Saint Laurent on your next visit to Lyon! Warm regards, The Fort Saint Laurent Team

Customer review rating 3.5/5

Maelle S. Couples - Confirmed reviews ALL

Very nice renovation and location, the view over the city is outstanding and the historical building is astonishing. However the service and the refinement of the room were not at the level of a 4-star hotel to me. Too simple furniture, damaged walls and humidity in the bathroom. Fee of 22€/night for the dog but no service with it. The value for money is not so good, maybe worth going only for lunch, dinner or drinks if you want to enjoy the view.

Dear Mrs S. Thank you for taking the time to share such detailed feedback. We are pleased that the setting of the Fort, its historical character, the renovation and the views over Lyon made a strong impression on you. We are also especially grateful for your kind words about our breakfast and rooftop bar teams; we will be sure to share your compliments with them. That said, several aspects of your stay clearly fell short of the level of comfort and service you expected from a four-star property, and we are sorry about this. Your comments regarding the condition of the walls and, in particular, the humidity and mould in the bathroom are concerning. This is not the level of maintenance and attention to detail we wish to offer our guests, and your feedback has been shared with the relevant teams. We also understand your disappointment regarding the arrangements for your dog. As explained in our previous exchange, the €22 nightly pet fee primarily covers the additional cleaning required after stays with pets. We nevertheless regret that the amenities you were expecting, such as the bowl and bed, were not provided in your room, and we understand your frustration regarding the absence of assistance with your luggage your rating for the departure experience particularly stands out to us and we should have been more attentive to your needs at that moment, and we regret that you did not receive the level of personal service you have come to expect from a four-star hotel. We truly appreciate your candid feedback. It is encouraging to know that the historical setting, the renovation and several members of our team left a positive impression, while your comments also give us concrete areas where we need to improve. We hope that, should you choose to visit us again, we will have the opportunity to provide you with an experience that is much more in keeping with the standards we strive to uphold. Warm regards, The Fort Saint Laurent Team

Customer review rating 4.0/5

Jasmin M. Couples - Confirmed reviews ALL

View is beautiful and breakfast is good, parking is a bit of a faff would be good to be given a code prior to arrive for parking instead of having to check in first. Room had big beams with low ceilings which my partner banged his head on

Customer review rating 2.0/5

Charley L. Couples - Confirmed reviews ALL

Stayed here for 3 nights in September 26 with my husband and was really looking forward to the trip was we were staying in a junior superior suite and the pictures looked lovely, but do not believe it was worth the money we paid. Upon arrival the room needed some maintenance and more attention to detail. The rug was stained and once cream, but now grey, there were long black hairs all over the floor, the paint was peeling off the ceiling in the bathroom and the shower gel had run out. There was also a panel in the bedroom area covered with cardboard and tape. Nothing wrong with checkin or staff on site, and was a 10 to 15 minute walk from everything.

Customer review rating 4.5/5

Julia B. Business - Confirmed reviews ALL

Amazing hotel, very helpful staff and great location.

Dear Guest, Thank you very much for your lovely review and for your 90/100 rating! We are delighted that you enjoyed the comfort of our hotel, our convenient location and the attentiveness of our team. We would be very happy to welcome you back on your next visit to Lyon! Warm regards, The Fort Saint Laurent Team

Customer review rating 2.0/5

Phil J. Couples - Confirmed reviews ALL

The staff were great and the view is lovely. After that, everything else is below average. Our room was quite small with the toilet at one side of the room and the sink about 5 metres away on the opposite wall so you had to walk all the way across the room, skirting around the bed, to wash your hands. Then the corner of the room was taken up with the shower. Meaning there was no bathroom area to towel off. The electronics were ‘quirky’ still not totally sure how the lights worked and the sockets were not in handy places like by the bed. The wifi just didn’t work. Quite frankly I’ve had much better rooms at holiday inn at a fraction of the cost we paid and I’m thankful we only stayed for one night. Breakfast was a nice selection however we asked for gluten free bread. While this wasn’t a problem in itself, by the time the 3 rock hard tiny loaves came we had long finished our meal. Overall the experience was not worth €150 never mind the €220 we had to pay. If you want to see the view go for a drink on the terrace but don’t waste money staying - it adds nothing to your experience.

Customer review rating 2.0/5

Paul M. Couples - Confirmed reviews ALL

Great hotel — if you don’t actually want to use it. The room and facilities are excellent, and breakfast is very good. The ladies serving breakfast are also genuinely lovely and deserve a mention. Unfortunately, that’s where the positives rather end. What the hotel conveniently forgets to tell you is that, despite paying €700 for two nights, you may not actually be able to sit on your own terrace and enjoy the views. The terraces are overrun with non-residents, leaving paying guests struggling to find somewhere to sit. When we did manage to order drinks, they took 25 minutes to arrive. To make matters worse, there was a party on both Friday and Saturday nights, meaning the lower terrace was unavailable to hotel guests. The booming music continued until at least midnight. So, a hotel that is wonderful during the day becomes something of a nightmare in the evening. It’s difficult to understand why you pay €700 for two nights, only to discover that the facilities you have paid to use are effectively unavailable to you. Great during the day. A nightmare in the evenings. If you’re looking for somewhere peaceful where paying guests actually get priority, choose elsewhere.

Customer review rating 3.5/5

Daria W. Couples - Confirmed reviews ALL

At the first night my partner woke up at 4am with a big rush on his skin, we were scared it was bad bugs, later on turns out there were no insects, we are still not sure what caused it , maybe detergents used for the bed sheet. The next morning we were woken up at 7am as somebody was moving the trash boxes - the noise lasted 15 minutes. The breakfast was ok, but arriving at 9:30 we heard that there is not much thing left as it’s late + the were no vegetables as there was not delivery at that date… a little bit dissapointing experience

Customer review rating 4.5/5

Danijel Z. Solo - Confirmed reviews ALL

What I particularly like about Fort St Laurent is its amazing location and breathtaking views, combined with the charm of the historic building. I also really like the very minimalist design of the rooms, which suits my personal taste perfectly. The Sothys bath amenities are excellent, the breakfast is of very high quality, and the staff is always very friendly and helpful. It is a place I genuinely look forward to returning to whenever I am in Lyon.

Dear mr Z., Thank you very much for this wonderful and thoughtful review, and for your continued trust in Fort Saint Laurent. It is always a pleasure to welcome you back to Lyon, and we are delighted to know that the character of our historic building and its exceptional setting continue to make each stay special. We are particularly pleased that the minimalist design of our rooms, the quality of our Sothys amenities and our breakfast all contribute to an experience that reflects your personal taste. Your kind words about our team are equally appreciated and will be shared with them. Knowing that Fort Saint Laurent has become a place you genuinely look forward to returning to whenever you are in Lyon is a wonderful compliment for all of us. We look forward to welcoming you back for another stay and another moment overlooking Lyon. Warm regards, The Fort Saint Laurent Team

Customer review rating 2.0/5

Gemma G. Couples - Confirmed reviews ALL

Reception staff too busy having a chat to actually welcome and greet paying guest. Car park is not as it’s described and has extra charge and it’s not secure on site. Our room had half eaten cheese in the fridge drinks and snacks it was not clean.. it’s a shame because it’s a great location Lovely comfortable beds and the breakfast was outstanding

Customer review rating 5.0/5

Guy V. Couples - Confirmed reviews ALL

Nice renovation of Fort St Laurent. Nice comfortable and great room. Wonderful view on Lyon and Rhône river from out-site breakfast terras. Young, dynamic and very helpful staff. Quite room. Excellent breakfast. We will come back.

Dear MR V., Thank you for sharing your lovely experience with us. We are delighted that you enjoyed the blend of historic character and contemporary touches throughout the hotel, as well as the comfort of your room. We are especially pleased that the setting, breakfast terrace and the attention of our team contributed to such an enjoyable stay. Your kind words are a wonderful encouragement for everyone. We will be delighted to welcome you back on your next visit to Lyon! Warm regards, The Fort Saint Laurent Team

Customer review rating 5.0/5

Sven U. Families - Confirmed reviews ALL

Friendly stuff, good food, panorama terrasse

Dear mrs U. Thank you very much for your wonderful feedback and for your 100/100 rating. We are delighted that you enjoyed the views from your room, the local dining options and our breakfast. We are especially pleased to see that our cook made a positive impression on you. We will be sure to share your kind words with them. We hope to welcome you back for another enjoyable stay in Lyon! Warm regards, The Fort Saint Laurent Team

Customer review rating 4.0/5

Pepijn L. Couples - Confirmed reviews ALL

The service of the bar that is open to the public could have been better. The first night they didn't explain to me that we could be served on the private terrace of the hotel. The staff of the bar was a bit you and unexperienced. The rest was impeccable.

Customer review rating 2.0/5

Eris D. Couples - Confirmed reviews ALL

The drain of the shower was not working such that it had to be sorted out late at night. While the staff did everything they could to sort it out with minimal fuss, it did mean that it wad not an amazing experience. Sorry

Dear Mr. D., Thank you for taking the time to share your feedback. We are sincerely sorry for the inconvenience you experienced with the shower drain, especially since the issue occurred late at night. We fully understand that this incident may have affected your experience, and we apologize. However, we would like to thank you for highlighting our team’s responsiveness and efforts to act quickly and resolve the issue as smoothly as possible. This type of malfunction is, of course, a rare occurrence, and we have taken the necessary steps to prevent it from happening again. We hope to have the opportunity to welcome you back and provide you with a fully satisfying experience. Best regards, Emeline - Reception Manager

Customer review rating 4.5/5

Boon L. C. Families - Confirmed reviews ALL

My family and I had a good stay in the hotel, everything was good, and breakfast is particularly good, the staff at the breakfast session was so friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The front desk

Customer review rating 5.0/5

Laurent C. Couples - Confirmed reviews ALL

Good location , old world charm but totally updated , especially the bathroom Excellent service from all

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The front desk

Customer review rating 5.0/5

Michael C. Friends - Confirmed reviews ALL

Beautiful hotel in a great location and an attentive staff. The renovation was very well done. The room was large and comfortable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The front desk

Customer review rating 4.0/5

Andrew W. Couples - Confirmed reviews ALL

We were very impressed with the location and accommodation, and the staff. It was a bit expensive (one night 400 euros +)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The front desk

Other web-users rate our hotel

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