Hotel Fort St Laurent Lyon - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 688 reviews

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Hotel Fort St Laurent Lyon - Handwritten Collection - Image 1
Hotel Fort St Laurent Lyon - Handwritten Collection - Image 2
Hotel Fort St Laurent Lyon - Handwritten Collection - Image 3
Hotel Fort St Laurent Lyon - Handwritten Collection - Image 4
1 rue Bodin, Place Bellevue, 69001 LYON, France

Description

Hotel extras

  • 4-star boutique hotel with panoramic views of Lyon

  • Festive bar with cocktails, local products and a sublime terrace

  • Room available for your private events and receptions

  • Rooms and suites for 2 to 5 people

Our accommodation(s)

Hotel location

Hotel Fort St Laurent Lyon - Handwritten Collection

1 rue Bodin, Place Bellevue
69001 LYON
France

GPS:45.774432, 4.836447

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  688 reviews

Customer review rating 4.5/5

Laurent B. Friends - Confirmed reviews ALL

Conviviable

Cher Monsieur B., Nous vous remercions pour votre retour, votre satisfaction est notre plus belle récompense ! Nous sommes ravis que votre séjour ait été agréable et espérons vous accueillir à nouveau très bientôt ! Bien cordialement, L'équipe du Fort Saint Laurent

Customer review rating 2.0/5

Michel S. Couples - Confirmed reviews ALL

a few things that did not work: - google map sends one to the wrong address which is quite annoying by car - the Hotel says it's has parking space, but in reality it does not. there is access to a parking lot, but not reserved parking spots, so i parked on a forbidden place. - The stairs in front of the reception are ok, but if you have to carry heavy luggage or are in a wheel chair ... - the bathroom was not heated in the room 004, which for a price of 480€ is quite shocking - The breakfast was not varied enough, no fruits for example

Dear Mr S., Thank you for sharing your feedback about your recent stay with us. We sincerely appreciate your comments, as they help us identify areas for improvement. We are truly sorry to hear about the inconveniences you encountered. Regarding the Hotel address, please note that we are sorry that your GPS did not give you the correct directions. We will contact Google Maps to verify our coordinates and ensure our listed addressed are as clear as possible to minimize confusion. We regret that you found our parking, located 300 meters away, impractical. While we do not have on-site reserved parking, we strive to provide convenient alternatives and apologize if this did not meet your expectations. For accessibility, we do have a ramp located on the side of the entrance, and we are sorry you were not aware of it. We will make sure this information is more visible to our guests in the future. We also apologize for the lack of heating in your bathroom and the limited variety at breakfast. These issues do not reflect the quality of service we aim to provide, especially at this price point. We will address these matters immediately. Your satisfaction is important to us, and we hope you will give us the opportunity to welcome you back for a more enjoyable experience. If there is anything further we can do, please let us know. Best regards, The Hotel Manager

Customer review rating 4.5/5

Matthew C. Families - Confirmed reviews ALL

Great hotel, we loved the rooms, the breakfast and everything was great

Dear Sir C., Thank you for your feedback ! Your satisfaction is our greatest reward ! We are delighted to hear that you enjoyed your stay and look forward to welcoming you back very soon. Kind regards, The Fort Saint Laurent Team

Customer review rating 2.0/5

Angela C. Couples - Confirmed reviews ALL

Staff very friendly, but it wasn't our choice of hotel, very noisy due to fairground and not close to the center for shopping etc.

Customer review rating 5.0/5

Hartono H. Families - Confirmed reviews ALL

​Had a wonderful stay at Hôtel Fort St Laurent in Lyon. ​The hotel is small, with good-sized rooms and features an unbeatable view of the city from the courtyard. The service was great, especially the evening shift attendant who provided fantastic service—she personally helped us with our luggage and explained the rooms in detail. ​The only issue: It's tough to drive right up to the hotel for luggage drop-off. Also, there was only one person working the evening shift. ​A charming place worth the minor inconvenience!

Dear Sir H., Thank you very much for taking the time to share your experience. We are delighted to read that you enjoyed your stay with us, especially the comfort of our rooms and the warm service provided by our team member. Your kind words will be shared with her. We understand your feedback regarding the access. Please be assured that our team is still at your disposal to help you as best as possible. Your remarks are valuable and help us continue improving the guest experience. We hope to have the pleasure of welcoming you back to Fort Saint Laurent on your next visit to Lyon. Warm regards, Méloé ANGELE - Room division manager

Other web-users rate our hotel

  • 325 reviews 8.4/10 Location
  • 502 reviews 8.8/10 Room
  • 463 reviews 9.1/10 Service
  • 6 reviews 5.6/10 WiFi
  • 216 reviews 8.6/10 Amenities
  • 194 reviews 8/10 Comfort
  • 184 reviews 8.8/10 Breakfast
  • 183 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.