Hotel Carlton Lyon - MGallery Hotel Collection 4 stars

Customer review rating 4.7/5 5,468 reviews

ALLSAFE approved hotel

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Hotel Carlton Lyon - MGallery Hotel Collection
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+ 19 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • A chic, intimate venue for cocktails

  • Moments of relaxation and beauty

  • A central location in the heart of the city of Lyons

  • Room service card in collaboration with Georges Blanc

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Babysitting on request (nearby)Paying
  • Bicycles rental (nearby)Paying
Business services
  • 1 Meeting room(s)
  • Self service business centre
Information message

Hotel location

Hotel Carlton Lyon - MGallery Hotel Collection

4 rue Jussieu
69002 lyon
france

Tel: +33478425651

Fax: (+33)4/78421071

Check-in from 14h00

Check out up to 12h00

  • BELLECOUR :  10-14-15-35-88 BELLECOUR

  • CORDELIERS :  C3-9-18-23-27-25 CORDELIERS

  • CORDELIERS :  A

  • By plane

    LYON AIRPORT At 30km / 18.64 miles

  • By helicopter

    LYON BRON At 15km / 9.32 miles

  • By car

    CENTRE VILLE BLLECOUR At 0.1km / 0.06 miles

  • By train

    La Part Dieu At 3km / 1 miles

  • By train

    Perrache At 2km / 1.25 miles

GPS :45.761019, 4.836634

Our accommodation(s)

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry. The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

Cozy room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Carlton room with 1 double bed or 2 beds

Accessible room
  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Cozy room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities

Cocoon room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

LE BAR DU CARLTON

Non contractual photo

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 34

  • Maximum capacity: 22 people

Find out more

Our guest reviews for
Hotel Carlton Lyon - MGallery Hotel Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

5,468 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,930 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Perfect stay

Customer review rating 5.0/5

Yulia Couples - 13/04/2021 Confirmed reviews ALL

The entire experience was just perfect, since checking in to checking out. The reception staff was extremely pleasant and helpful.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Thomas ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante General Manager Hotel Carlton Lyon - MGallery

good stay

Customer review rating 4.0/5

Anne-laure Families - 10/03/2021 Confirmed reviews ALL

Very nice hotel and staff. Only hiccup: breakfast was already expensive enough not to have to pay a supplement for eggs.

Dear Anne-Laure M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante, General Manager Hotel Carlton Lyon - MGallery

Ell located and very nice staff

Customer review rating 4.0/5

Ibrahim H. Families - 25/02/2021 Confirmed reviews ALL

Me and my family have been Kindly hosted by the stag specially Stephane and Delphine at the desk and Maggy of the breakfast service The bedrooms were very comfortable Hope we get back there

Dear M. H., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a real pleasure to receive all your family ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante, General Manager Hotel Carlton Lyon - MGallery

My best stay in Lyon !

Customer review rating 5.0/5

Olivier L. Business - 22/02/2021 Confirmed reviews ALL

I'm used to stay at min 2 days a week in various ALL hotels . Let me share you that, the one that I spent in Carlton Lyon was probably in my top 3. The hotel, is perfectly located, in the heart of the city and with also an easy access to main highways. Rooms are awesome, room service excellent and at fair prices and I would like to really thanks all the hotel team for its professionalism and its kindness. That was just amazing.

Great staff and a sweet hotel

Customer review rating 5.0/5

Judith Business - 05/12/2020 Confirmed reviews ALL

Excellent service

Excellent bathroom and a very relaxing time at the balcony

Customer review rating 5.0/5

Marc Business - 14/11/2020 Confirmed reviews ALL

Warm welcome, fast service and very helpful. Simple bathroom but probably the best I ever seen in a hotel I really enjoyed relaxing at the balcony

Dear Mr U., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great stay

Customer review rating 4.5/5

J Solo - 01/11/2020 Confirmed reviews ALL

Always enjoy the stay here

Dear Su Ping Jasmine T., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager

Perfect location for a weekend away

Customer review rating 4.5/5

Anonymous Families - 27/10/2020 Confirmed reviews ALL

Staff were all very friendly and helpful. Location in the city couldn't be better

Dear Reid E., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes General Manager

Great location and experience

Customer review rating 4.5/5

Jasmine Solo - 27/09/2020 Confirmed reviews ALL

Great location, interior of hotel was well kept and very pretty. I feel safe staying here knowing a lot of effort were put into keeping the place safe and clean for their guests

Dear Mrs T., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Very nice weekend in Lyon

Customer review rating 4.0/5

Great S. B. I. L. Families - 13/09/2020 Confirmed reviews ALL

Great location and very clean hotel. Staff were very friendly and helpful from the start until the end. We were also impressed by the organisation and cleanliness of the breakfast facilities - very reassuring. Also, loved the adjoining bedrooms which made it a really relaxing stay with plenty of space! Thanks again - we’ll be back!!

Dear Mr R., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Excellent stay

Customer review rating 5.0/5

Please D. I. M. N. Couples - 02/09/2020 Confirmed reviews ALL

All went well

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

best stay in Lyon

Customer review rating 5.0/5

Mahesh Families - 25/08/2020 Confirmed reviews ALL

Excellent service, courteous and helpful staff.

Dear M S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Well located

Customer review rating 3.5/5

Am Couples - 24/08/2020 Confirmed reviews ALL

Upgrade at arrival Amazing bathroom

good location

Customer review rating 3.5/5

Katharine Couples - 17/08/2020 Confirmed reviews ALL

Everything was fine.

Dear Katharine P., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Good stay

Customer review rating 3.5/5

Anonymous Business - 13/08/2020 Confirmed reviews ALL

Great old fashioned hotel, only very disappointing breakfast certainly not worth its price.

A little basic

Customer review rating 2.5/5

Anonymous Couples - 09/08/2020 Confirmed reviews ALL

The hotel is well located but it’s a little in need of refurbishment particularly the bedroom and bathroom. The corridors are dimly lit and most parts of the hotel are coloured red which is a bit 1970’s.

Lovely hotel

Customer review rating 4.5/5

Imogen Families - 07/07/2020 Confirmed reviews ALL

I was one of the first guests after the lockdown. The hotel staff were extremely efficient over the COVID precautions and I was given a delightful room which was spotlessly clean. Unfortunately, several guests really could not care less about the risks of Covid and abandoned their (obligatory) masks and social distancing within the building.

Dear M N., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Fabulous staff!!

Customer review rating 5.0/5

Kristina Families - 21/03/2020 Confirmed reviews ALL

Our trip was a family vacation during our daughter's spring break. From every point of contact--check in, bar, breakfast room...staff was proactive, friendly, helpful, enthusiastic and kind.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Perfect location, comfortable stay.

Customer review rating 4.5/5

Liz K. Families - 05/03/2020 Confirmed reviews ALL

We stayed at Hôtel Carlton Lyon MGallery on a leisure trip. The staff were excellent; welcoming and helpful. The room was large, peaceful and very comfortable. Strong shower and lovely bathroom goodies. We enjoyed a delicious breakfast spread each morning. There was a coffee machine but we would have liked more pods. We would definitely stay again.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Very good and pleasant stay

Customer review rating 4.0/5

Eric V. Families - 03/03/2020 Confirmed reviews ALL

Réception was perfect and nice premises. Enjoyed a good time at the Hammam and nice breakfast. Room could have been cleaner (mirror and some furniture).

Dear Mr V., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

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