Hotel Carlton Lyon-MGallery 4 stars

Name: Hotel Carlton Lyon-MGallery
Address: LYON, 69002, FRANCE
Telephone: (+33)4/78425651
Rating: 4.7

4.7/5

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Hotel Carlton Lyon-MGallery

Boutique hotels with personality for a remarkable travel experience

Welcome to the Hotel Carlton Lyon, a timeless jewel in the heart of the city. The best chefs, cinema, the Basilica of Fourvière: Lyons offers all this and much more!

Elisabeth Mendes, Hotel Manager

Located on the peninsula, be seduced by the Hotel Carlton Lyon. It has kept its authenticity and personality by combining contemporary comfort with refinement. Relax in one of the 80 well-decorated rooms, in our brand-new Spa Codage or in the cozy bar. A 5-minute walk from the Metro Bellecour, the hotel is the ideal starting point to discover Lyon: its Opera, its museums, its Cathedral St Jean.

Lyons' Presqu'île, located between the Rhone and Saone rivers, offers plenty of attractions for a stay in the city center. With museums, the Opera, theaters, shops, restaurants and authentic Lyons "bouchons," there is so much to do right by the hotel You can also enjoy a Lyonnaise breakfast, a Haute Couture massage or a cocktail in our cozy bar; the Hotel Carlton Lyon MGallery by Sofitel offers many memorable experiences!

On approaching Lyons, take Lyon center exit then follow signs for presqu'ile then Place de la République. At Wilson bridge take rue Childebert. To reach the hotel, take first street on the right, rue Grolée, then second street on the left, rue Jussieu.

Hotel extras

The new golden age of an iconic hotel
A chic, intimate venue for cocktails
Moments of relaxation and beauty
A central location in the heart of the city of Lyons
Room service card in collaboration with Georges Blanc

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private outdoor parking (Paying)(Nearby)
- Public outdoor parking (Paying)(Nearby)
- Public indoor parking (Paying)(Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
Pets allowedPaying
Babysitting on request (Nearby)Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Book the "early check-in" option now to cozy up in your room from ten in the morning.
- LATE CHECK-OUT UP TO 6PM (Paying)Enjoy the comfort of your room up to 6pm on the day of your departure by booking the "late check-out" option now.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Porter

Breakfast
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-14:00 / 19:00-22:00
- Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Well-being
- Hammam
- Massage (Paying)
Babysitting on request (Nearby)
Bicycles rental (Nearby)

1 meeting room(s)
Self service business centre

Our wellness space and hammam are currently closed for renovation.

Hotel location

Hotel Carlton Lyon-MGallery

4 rue Jussieu
69002
lyon
france

Tel: +33478425651

Fax: (+33)4/78421071

Contact email

Check-in from 14h00

Check out up to 12h00

BELLECOUR : 10-14-15-35-88 BELLECOUR
CORDELIERS : C3-9-18-23-27-25 CORDELIERS
CORDELIERS : A

By plane
LYON AIRPORT At 30km / 18.64 miles
By helicopter
LYON BRON At 15km / 9.32 miles
By car
CENTRE VILLE BLLECOUR At 0.1km / 0.06 miles
By train
La Part Dieu At 3km / 1 miles
By train
Perrache At 2km / 1.25 miles

GPS :45.761019, 4.836634

Our accommodations

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry. The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

Rooms (4)
Suite (1)

Cosy room with 1 double bed, steam room access

Max. number of persons: 2
Area: From 18m²

Wireless internet in your room
Bathrobe
Coffee/tea making facilities
Mini Bar

Accessible room

Carlton room with 1 double bed or 2 beds, access steam room

Max. number of persons: 3
Area: From 28m²

Wireless internet in your room
Bathrobe
Coffee/tea making facilities
Mini Bar

Cozy Room with twin beds

Max. number of persons: 2
Area: From 23m²

Wireless internet in your room
Bathrobe
Coffee/tea making facilities

Cocoon Room with 1 double bed

Max. number of persons: 2
Area: From 15m²

Wireless internet in your room
Bathrobe
Coffee/tea making facilities
Mini Bar

Junior Rotunda Suite, 1 king bed, view of Place République, hammam access

Max. number of persons: 4
Area: From 40m²
Most of the accommodation: CORNER_ROOM *

* Subject to availability

Wireless internet in your room
Bathrobe
Coffee/tea making facilities
Mini Bar

Our restaurants and bars

LE BAR DU CARLTON

Photo non contractuelle / Strictly non binding

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 34 m²
Maximum capacity: 22 people

Find out more

Quaint

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Great location. Very nice staff

Dear Mr G., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to see that you missed fried eggs for your breakfast, indeed we do propose eggs cooked in various ways. Next time do not hesitate to ask one of our waiter ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

nice hotel, well located but (too) close to expensive

Np Business - 10/02/2020 Confirmed reviews ALL

short stay with a very nice breakfast (You can't wish for more!); friendly and professional staff

Dear Mr P., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

well located, super friendly staff

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

- very friendly and helpful staff - nice room - very well located hotel close to the center and all commodities

Dear Mr F., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Wouldn't Stay Anywhere Else in Lyon

John Couples - 04/02/2020 Confirmed reviews ALL

We spent considerable time researching Lyon and its hotels prior to booking our stay at the Hotel Carlton Lyon, as we wanted our vacation to be perfect, since we were celebrating our 5-year wedding anniversary. Based on reviews, photos, and location, we decided to stay at Hotel Carlton Lyon, and from the moment that we arrived, we couldn't have been more happy with our decision. The location is perfect, the staff is friendly and accommodating, the rooms are beautiful and plush, and the facility is gorgeous. Without question, if we were to visit Lyon again, we would not bother considering any other hotel.

Dear Mr E., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Friendly staff, excellent location,good choice at breakfast

Susan Couples - 02/02/2020 Confirmed reviews ALL

Good clean room, quiet and warm but not too hot. Tea and coffee not replenished in the evening as turn down service was always too early before we had gone out of the room for dinner- but this is a minor point. Staff friendly.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the mentioned problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Hotel is Ideally Located

robertnG1277RU 24/01/2020 TripAdvisor review

The hotel is ideally located in the city centre and in walking distance to most of the attractions in the city. Staff were very helpful and in particular in organising bookings for us at restaurants. The room was smaller than we expected and the bathroom equated to approximately 50% of the total room area nevertheless it was OK for almost a weeks stay given that we were out and about on most days. We would recommend this hotel without hesitation.

Dear Robert, Thank you for this wonderful review. We are very pleased that you enjoyed that much your stay with us. I will share your feedbacks with my colleagues as reward and encouragement. Did you have the time to enjoy our Codage Spa ? Thank you again for taking the time to write this nice review, we hope to welcome you again soon. Best regards, Elisabeth Mendes General Manager Carlton Lyon Hotel

Super well located, Good stay

Anonymous Couples - 21/01/2020 Confirmed reviews ALL

Nice experience, very good service, nice atmosphere. Just SPA too small.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Excellent

Jennifer W. Friends - 18/01/2020 Confirmed reviews ALL

Very welcoming and personable staff. Nothing is ever too much trouble .Nothing is too difficult for them.

Dear Mrs W., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

The right place for me to have a five star visit of Lyon.

Andrew R. Solo - 11/01/2020 Confirmed reviews ALL

The staff was courteous and caring. The accommodations were comfortable and well appointed. Breakfast was the perfect start for my day.

Dear Mr r., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

My stay was made more enjoyable thanks to the excellent front desk team.

Tommy W. Solo - 04/01/2020 Confirmed reviews ALL

From check-in to check-out the Front Desk team, especially Loic, Stephanie and Stefan, were very welcoming, polite, friendly and understanding. Absolutely nothing was too much trouble, superb customer service!

Dear Mr W., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great Stay

Anonymous Families - 04/01/2020 Confirmed reviews ALL

Clean and solid. courteous staff

Dear Mr M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our apologies for the extra bed in your room that was not made, it is not usual regarding to our standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Very good

Anonymous Couples - 02/01/2020 Confirmed reviews ALL

We had a very pleasant time. The location of the hotel is quite good.

Dear Mr C., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Quiet and cosy room

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

The people are the reception were very nice and friendly and smiling!

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Cosy and thoughtful service

Line Couples - 27/12/2019 Confirmed reviews ALL

Beautiful hotel with staff who makes you feel at home.

Dear Mrs N., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

We really enjoyed our stay. Service and room was first class.

Dean M. Couples - 27/12/2019 Confirmed reviews ALL

Service was exceptional. Room was excellent.

Dear Mr M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Perfect

Eduardo M. Couples - 24/12/2019 Confirmed reviews ALL

Nice staff, room and location.

Excellent again.

Peter Couples - 20/12/2019 Confirmed reviews ALL

Friendly, helpful staff and a comfortable room. Perfect location for shops, museums and historical buildings.

Dear Mr D., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Outstanding

Olinda Families - 20/12/2019 Confirmed reviews ALL

The people made the difference. Stephane at the reception was outstanding and the same goes to the gentleman at the breakfast room. Both were genuine, attentive and made us feel home...

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

My customer experience at MGallery was very good

Anonymous Business - 20/12/2019 Confirmed reviews ALL

The staff were friendly, helpful and efficient. The bedrooms we well appointed and clean.

Dear Mr A., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Wonderful Hotel

Jmg Business - 16/12/2019 Confirmed reviews ALL

Truly enjoyed the hotel. Wonderful breakfast and great rooms.

Dear Mrs G., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Our most recent 20 reviews

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Hotel extras