Hotel Carlton Lyon - MGallery Hotel Collection 4 stars

From the quick and friendly check-in, to beautiful and comfortable room, to the private hammam, our stay at Hotel Carlton Lyon really made our trip to Lyon. Thanks to the wonderful staff at the hotel!

Great location, helpful staff, and clean. Front desk staff went out of their way to arrange restaurant reservations, a massage, and printed some documents for me. I recommend this hotel.

Everything was absolutely awesome

The entire experience was just perfect, since checking in to checking out. The reception staff was extremely pleasant and helpful.

Very nice hotel and staff. Only hiccup: breakfast was already expensive enough not to have to pay a supplement for eggs.

Me and my family have been Kindly hosted by the stag specially Stephane and Delphine at the desk and Maggy of the breakfast service The bedrooms were very comfortable Hope we get back there

I'm used to stay at min 2 days a week in various ALL hotels . Let me share you that, the one that I spent in Carlton Lyon was probably in my top 3. The hotel, is perfectly located, in the heart of the city and with also an easy access to main highways. Rooms are awesome, room service excellent and at fair prices and I would like to really thanks all the hotel team for its professionalism and its kindness. That was just amazing.

Excellent service

Warm welcome, fast service and very helpful. Simple bathroom but probably the best I ever seen in a hotel I really enjoyed relaxing at the balcony

The hotel is ideally located in the city centre and in walking distance to most of the attractions in the city. Staff were very helpful and in particular in organising bookings for us at restaurants. The room was smaller than we expected and the bathroom equated to approximately 50% of the total room area nevertheless it was OK for almost a weeks stay given that we were out and about on most days. We would recommend this hotel without hesitation.

We recently stayed at this boutique downtown hotel twice in the last month, and we would definetly stay here again. The staff were really friendly and professional. The location was ideal for seeing the city by foot. The hotel has an association with a higher end restaurant next door for room service, which also worked out well.

Lovely hotel very centrally located, staff were charming and the breakfast was great! Parking was valet style and very efficient, all in all a very enjoyable stop. Nobody could fail to enjoy there stay

The hotel is centrally located and is just perfect. the staff was extremely helpful. Christopher made our dinner reservations for 3 nights which helped tremendously. The elevator reminded me of the movie Charade which starred Audrey Heipburn and Cary Grant.

We stayed In the Oliver Martin room and it was wonderful. The room is beautifully decorated and furnished in red and has a balcony. It faces into the town square but the windows have double glazing, so very quiet. The bed is large and very comfortable. The breakfast selection was the best yet for all the Accor Hotels so far, with a lot of choice especially with local produce. Manon the receptionist was amazing and one of the most helpful and kindest amd did everything to make our stay perfect. The hotel is very classic chic and has the wow factor, but does not have a restaurant but does have a Salon de Thé and room service. The lift is the old iron type with a seat and worth taking but can be a queue as a little slow. I really love this hotel but have one slight moan in that all Accor suites we stay in they provide us with a free drink minibar however this one just gave a bottle of water a day. I wish that there was consistency with all Accor Hotels. This hotel is very central and near to all tourist attractions. Thank you for a lovely stay

Well appointed rooms. Confortable beds. Very good breakfast. Very good service at the front desk and excellent breakfast. A bit too expensive for what it offers. The location is great. Overall a very good hotel.