Hotel Carlton Lyon - MGallery Hotel Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 1,202 reviews

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Hotel Carlton Lyon - MGallery Hotel Collection - Image 1
Hotel Carlton Lyon - MGallery Hotel Collection - Image 2
Hotel Carlton Lyon - MGallery Hotel Collection - Image 3
Hotel Carlton Lyon - MGallery Hotel Collection - Image 4
4 rue Jussieu, 69002 LYON, France

Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • A cocktail in a chic, intimate setting and breakfast with local touches

  • SPA and access to the hammam on request

  • A central location in the heart of the city ofLyons

  • A room service menu

Our accommodation(s)

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Hotel location

Hotel Carlton Lyon - MGallery Hotel Collection

4 rue Jussieu
69002 LYON
France

GPS:45.761019, 4.836634

Telephone
Fax +33 4 78 42 10 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE BAR DU CARLTON

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,202 reviews

TripAdvisor Rating  4.5/5  2,115 reviews

Certificate of excellence 2024

Nice hotel in the city center

Customer review rating 4.0/5

Elena Families - Confirmed reviews ALL

Hôtel location is great, very close to the old city. Convenient parking, tasty breakfast, dogs allowed, friendly staff. Room could use some renovation, especially bathroom but overall clean. I didn’t like that air conditioner was directed at the bed, was inconvenient to sleep. What annoyed me is the money for unforeseen extra charges were blocked on my card a few days before arrival without my consent. Usually it’s done at arrival to the hotel. Otherwise, good experience.

Old world charm

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Great location in centre of the old town in a charming French Dame built centuries ago.

Dear Lloyd R., Thank you for your feedback and kind words about our charming location. We have taken your feedback into account and forwarded it to the relevant department. Thanks to you, the necessary steps have been taken. We hope to welcome you back soon. Kind regards, The Carlton Team

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The staff was extremely helpful providing returant and travel recommendations.

Great location, good hotel but could be better

TripAdvisor rating 4.0/5

galtons TripAdvisor review

We had an enjoyable stay at the Carlton. It is a beautiful old building, nicely renovated, and very well located for a visit to Lyon - close to lots of restaurants and shops and an easy, short walk across the bridge to the old town. If you want an excellent coffee, it’s just a 5 minute walk to Slake. The hotel is quite stylish and well appointed. We had a classic room which would be perfect for one person, but is not a good layout for two people - nowhere to put your suitcases and there is a table and chair blocking one person’s path to the bathroom. We redesigned the room to make it slightly more workable, and this did not deter from a lovely stay. The shower was a great size but sadly not clean. The staff were friendly and trying to be helpful, although we were given 4 recommendations for bouchons for dinner one night and we set off to find the first 3 were closed! Unlike the photo, there are two bar tables and stools outside the lobby door. This is a poor decision to my mind, as I do not want to pass through smokers to go in and out of the hotel.

Fabulous location, lovely traditional hotel

Customer review rating 5.0/5

Cheryl H. Couples - Confirmed reviews ALL

A gorgeous , old style yet modernised hotel in the middle of thriving Lyon. Easy metro, and walking distance to everything. Wonderful staff. Loved it all.

Dear Cheryl LORETTA H., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante Hotel Manager of Hotel Carlton Lyon - MGallery Hotel Collection

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Other web-users rate our hotel

  • 657 reviews 9.6/10 Location
  • 720 reviews 7.7/10 Room
  • 953 reviews 9.6/10 Service
  • 378 reviews 7.3/10 Comfort
  • 345 reviews 8.7/10 Breakfast
  • 174 reviews 7.9/10 Cleanliness
  • 82 reviews 3.4/10 Value
  • 45 reviews 7.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.