Carlton Hotel Lyon - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 940 reviews

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Carlton Hotel Lyon - MGallery Collection - Image 1
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4 rue Jussieu, 69002 LYON, France

Description

Hotel extras

  • A room service menu

  • A cocktail in a chic, intimate setting and breakfast with local touches

  • SPA and access to the hammam on request

  • A central location in the heart of the city ofLyons

  • A room service menu

Our accommodation(s)

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Hotel location

Carlton Hotel Lyon - MGallery Collection

4 rue Jussieu
69002 LYON
France

GPS:45.761019, 4.836634

Telephone
Fax +33 4 78 42 10 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE BAR DU CARLTON

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  940 reviews

Customer review rating 5.0/5

Mark B. Families - Confirmed reviews ALL

The Hotel Is Perfect. Located right in the center of everything you'd want to do in Lyon, it is also beautifully appointed and everyone who works there is incredibly helpful. Loved it!

Customer review rating 5.0/5

Paul K. R. Couples - Confirmed reviews ALL

A total relaxing and stress free stay

Customer review rating 4.5/5

Deborah P. Families - Confirmed reviews ALL

Friendly helpful staff all round. spacious rooms with good comfortable beds.

Customer review rating 3.5/5

Crystal Q. Couples - Confirmed reviews ALL

We recently stayed in Room 122 at the Carlton Hotel, and there were both positives and negatives to our experience. The staff was excellent throughout our stay—friendly, professional, and very helpful. Our room itself was beautiful, and the bathroom was absolutely gorgeous. The soaking tub was amazing and ended up being one of our favorite features of the room. The hotel is also in the perfect location, with easy walking access to restaurants and Lyon’s Old Town, making it an excellent base for exploring the city. Unfortunately, the air conditioning did not work properly. We had to keep the curtains closed during much of our stay because the room became so warm, which meant we weren’t able to fully enjoy the lovely view. The hotel provided us with a fan, which we appreciated, but the room was still uncomfortably hot. The bed was also very uncomfortable, which made it difficult to get a good night’s sleep. I would also suggest that housekeeping pay closer attention when cleaning underneath and behind furniture. I dropped something and looked under the couch to retrieve it, where I found a dog ball and two hand towels that did not belong to us. We do not have a dog, so it was clear these items had been left behind from a previous guest. It gave the impression that those areas had been overlooked during cleaning. Overall, the outstanding staff, beautiful room, stunning bathroom, amazing tub, and unbeatable location were highlights of our stay. However, improvements to the air conditioning, bed comfort, and housekeeping in Room 122 would make a significant difference in the guest experience.

Customer review rating 5.0/5

Kara L. G. Friends - Confirmed reviews ALL

Perfect location with walking distance to key locations. Hotel arranged very early car service to airport. The communication before the visit and during was excellent.

Other web-users rate our hotel

  • 590 reviews 9.7/10 Location
  • 639 reviews 8/10 Room
  • 871 reviews 9.5/10 Service
  • 7 reviews 7.1/10 WiFi
  • 308 reviews 8.5/10 Breakfast
  • 144 reviews 8.8/10 Cleanliness
  • 63 reviews 8.8/10 Bar

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