Hotel Carlton Lyon - MGallery Hotel Collection 4 stars

Name: Hotel Carlton Lyon - MGallery Hotel Collection
Address: LYON, 69002, FRANCE
Telephone: (+33)4/78425651
Rating: 4.7

Customer review rating 4.7/5 5,468 reviews

ALLSAFE approved hotel

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Hotel Carlton Lyon - MGallery Hotel Collection

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+ 19 Services

Hotel Carlton Lyon - MGallery Hotel Collection

Boutique hotels with personality for a remarkable travel experience

We are labeled ALLSAFE to guarantee the implementation of all health measures and accommodate you in the best conditions. We are ready and looking forward to welcoming you!

Xavière CELANTE, Hotel Manager

Located on the peninsula, be seduced by the Hotel Carlton Lyon. It has kept its authenticity and personality by combining contemporary comfort and refinement. Enjoy some relaxation in one of the 80 tastefully decorated rooms, in the Spa Codage or the cozy bar. A 5-min. walk from the Bellecour metro, the hotel is the ideal starting point to discover Lyon: its opera house, its museums, St John's Cathedral.

Lyons' Presqu'île, located between the Rhone and Saone rivers, offers plenty of attractions for a stay in the city center. With museums, the Opera, theaters, shops, restaurants and authentic Lyons "bouchons," there is so much to do right by the hotel You can also enjoy a Lyonnaise breakfast, a Haute Couture massage or a cocktail in our cozy bar; the Hotel Carlton Lyon MGallery by Sofitel offers many memorable experiences!

On approaching Lyons, take Lyon center exit then follow signs for presqu'ile then Place de la République. At Wilson bridge take rue Childebert. To reach the hotel, take first street on the right, rue Grolée, then second street on the left, rue Jussieu.

Hotel extras

Labeled ALLSAFE by Bureau Veritas
A chic, intimate venue for cocktails
Moments of relaxation and beauty
A central location in the heart of the city of Lyons
Room service card in collaboration with Georges Blanc

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private outdoor parking (Paying) (nearby)
- Public outdoor parking (Paying) (nearby)
- Public indoor parking (Paying) (nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
Babysitting on request (nearby)Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Book the "early check-in" option now to cozy up in your room from ten in the morning.
- LATE CHECK-OUT UP TO 6PM (Paying) Enjoy the comfort of your room up to 6pm on the day of your departure by booking the "late check-out" option now.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Porter

BreakfastPaying
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-14:00 / 19:00-22:00
- Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Well-being
- Hammam
- Massage (Paying)
Babysitting on request (nearby)Paying
Bicycles rental (nearby)Paying

1 Meeting room(s)
Self service business centre

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Parking
Massage
Spa
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

This hotel has accessible and assitive devices
- High Speed WiFi
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Hotel accessibility

This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed WiFi
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- On site
- Public

Parking(Extra)
- On site
- Public

- Cold snacks
- Hot meals
null Bar(s)

Room service
- Cold snacks
- Hot meals
null Bar(s)

- Hammam Currently unavailable
- Massage

Spa - CODAGE SPA(Extra)
- Hammam
  Currently unavailable
- Massage

Babysitting on request
Children's library

Babysitting on request
Children's library

2 Meeting room(s)
Self service business center

2 Meeting room(s)
Business centre

Self service business center

- 3 rooms for people with reduced mobility
- 4 connecting rooms
- 4 family rooms
- 4 floors
- 80 non-smoking rooms
- 80 rooms
- English
- French
- 100% non-smoking hotel
- Air Conditioning
- Iron at reception
- Porter
- Safe deposit box at reception
- Shoe shine machine

Hotel informations
- 3 rooms for people with reduced mobility
- 4 connecting rooms
- 4 family rooms
- 4 floors
- 80 non-smoking rooms
- 80 rooms
Languages spoken at the hotel
- English
- French
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
Services available at reception
- Iron at reception
- Porter
- Safe deposit box at reception
- Shoe shine machine

Hotel location

Hotel Carlton Lyon - MGallery Hotel Collection

4 rue Jussieu
69002 lyon
france

Tel: +33478425651

Fax: (+33)4/78421071

Contact email :

Check-in from 14h00

Check out up to 12h00

BELLECOUR : 10-14-15-35-88 BELLECOUR
CORDELIERS : C3-9-18-23-27-25 CORDELIERS
CORDELIERS : A

By plane
LYON AIRPORT At 30km / 18.64 miles
By helicopter
LYON BRON At 15km / 9.32 miles
By car
CENTRE VILLE BLLECOUR At 0.1km / 0.06 miles
By train
La Part Dieu At 3km / 1 miles
By train
Perrache At 2km / 1.25 miles

GPS :45.761019, 4.836634

Our accommodation(s)

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry. The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

Rooms (4)
Suite (1)

Cozy room with 1 double bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
Bathrobe
Coffee/tea making facilities
Mini Bar

Carlton room with 1 double bed or 2 beds

Accessible room

Max. number of persons: 3
Area: From 28 m² / 301 sq ft

Wireless internet in your room
Bathrobe
Coffee/tea making facilities
Mini Bar

Cozy room with 2 single beds

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Bathrobe
Coffee/tea making facilities

Cocoon room with 1 double bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
Bathrobe
Coffee/tea making facilities
Mini Bar

Rooms

Our restaurants and bars

LE BAR DU CARLTON

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 34 m²
Maximum capacity: 22 people

Find out more

Perfect stay

Yulia Couples - 13/04/2021 Confirmed reviews ALL

The entire experience was just perfect, since checking in to checking out. The reception staff was extremely pleasant and helpful.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Thomas ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante General Manager Hotel Carlton Lyon - MGallery

good stay

Anne-laure Families - 10/03/2021 Confirmed reviews ALL

Very nice hotel and staff. Only hiccup: breakfast was already expensive enough not to have to pay a supplement for eggs.

Dear Anne-Laure M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante, General Manager Hotel Carlton Lyon - MGallery

Ell located and very nice staff

Ibrahim H. Families - 25/02/2021 Confirmed reviews ALL

Me and my family have been Kindly hosted by the stag specially Stephane and Delphine at the desk and Maggy of the breakfast service The bedrooms were very comfortable Hope we get back there

Dear M. H., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a real pleasure to receive all your family ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante, General Manager Hotel Carlton Lyon - MGallery

My best stay in Lyon !

Olivier L. Business - 22/02/2021 Confirmed reviews ALL

I'm used to stay at min 2 days a week in various ALL hotels . Let me share you that, the one that I spent in Carlton Lyon was probably in my top 3. The hotel, is perfectly located, in the heart of the city and with also an easy access to main highways. Rooms are awesome, room service excellent and at fair prices and I would like to really thanks all the hotel team for its professionalism and its kindness. That was just amazing.

Great staff and a sweet hotel

Judith Business - 05/12/2020 Confirmed reviews ALL

Excellent service

Excellent bathroom and a very relaxing time at the balcony

Marc Business - 14/11/2020 Confirmed reviews ALL

Warm welcome, fast service and very helpful. Simple bathroom but probably the best I ever seen in a hotel I really enjoyed relaxing at the balcony

Dear Mr U., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great stay

J Solo - 01/11/2020 Confirmed reviews ALL

Always enjoy the stay here

Dear Su Ping Jasmine T., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager

Perfect location for a weekend away

Anonymous Families - 27/10/2020 Confirmed reviews ALL

Staff were all very friendly and helpful. Location in the city couldn't be better

Dear Reid E., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes General Manager

Great location and experience

Jasmine Solo - 27/09/2020 Confirmed reviews ALL

Great location, interior of hotel was well kept and very pretty. I feel safe staying here knowing a lot of effort were put into keeping the place safe and clean for their guests

Dear Mrs T., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Very nice weekend in Lyon

Great S. B. I. L. Families - 13/09/2020 Confirmed reviews ALL

Great location and very clean hotel. Staff were very friendly and helpful from the start until the end. We were also impressed by the organisation and cleanliness of the breakfast facilities - very reassuring. Also, loved the adjoining bedrooms which made it a really relaxing stay with plenty of space! Thanks again - we’ll be back!!

Dear Mr R., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Excellent stay

Please D. I. M. N. Couples - 02/09/2020 Confirmed reviews ALL

All went well

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

best stay in Lyon

Mahesh Families - 25/08/2020 Confirmed reviews ALL

Excellent service, courteous and helpful staff.

Dear M S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Well located

Am Couples - 24/08/2020 Confirmed reviews ALL

Upgrade at arrival Amazing bathroom

good location

Katharine Couples - 17/08/2020 Confirmed reviews ALL

Everything was fine.

Dear Katharine P., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Good stay

Anonymous Business - 13/08/2020 Confirmed reviews ALL

Great old fashioned hotel, only very disappointing breakfast certainly not worth its price.

A little basic

Anonymous Couples - 09/08/2020 Confirmed reviews ALL

The hotel is well located but it’s a little in need of refurbishment particularly the bedroom and bathroom. The corridors are dimly lit and most parts of the hotel are coloured red which is a bit 1970’s.

Lovely hotel

Imogen Families - 07/07/2020 Confirmed reviews ALL

I was one of the first guests after the lockdown. The hotel staff were extremely efficient over the COVID precautions and I was given a delightful room which was spotlessly clean. Unfortunately, several guests really could not care less about the risks of Covid and abandoned their (obligatory) masks and social distancing within the building.

Dear M N., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Fabulous staff!!

Kristina Families - 21/03/2020 Confirmed reviews ALL

Our trip was a family vacation during our daughter's spring break. From every point of contact--check in, bar, breakfast room...staff was proactive, friendly, helpful, enthusiastic and kind.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Perfect location, comfortable stay.

Liz K. Families - 05/03/2020 Confirmed reviews ALL

We stayed at Hôtel Carlton Lyon MGallery on a leisure trip. The staff were excellent; welcoming and helpful. The room was large, peaceful and very comfortable. Strong shower and lovely bathroom goodies. We enjoyed a delicious breakfast spread each morning. There was a coffee machine but we would have liked more pods. We would definitely stay again.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Very good and pleasant stay

Eric V. Families - 03/03/2020 Confirmed reviews ALL

Réception was perfect and nice premises. Enjoyed a good time at the Hammam and nice breakfast. Room could have been cleaner (mirror and some furniture).

Dear Mr V., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Our most recent 20 reviews

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