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Hotel Mercure Lyon Centre Plaza Republique. 4 stars

Customer review rating 4.2/5 4,876 reviews

ALLSAFE approved hotel

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Hotel Mercure Lyon Centre Plaza Republique.
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+ 10 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Breakfast in-room, in restaurant or take away as per the health standards

  • Public underground and paid car park located 50 meters from the hotel

  • Charming location in the heart of Lyon

  • Family Rooms and connecting rooms.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request (nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (nearby)
  • Boat excursions (nearby)
  • Other sports activities

Hotel location

Hotel Mercure Lyon Centre Plaza Republique.

5 rue Stella
69002 lyon
france

Tel: +33478375050

Fax: (+33)4/78423334

Check-in from 15h00

Check out up to 12h00

  • BUS STATION BELLECOUR :  C5-C9-C10-C12 BELLECOUR

  • BUS STATION BELLECOUR2 :  C20-14-15-27-35 BELLECOUR

  • BUS STATION BELLECOUR3 :  40-88- S1 BELLECOUR

  • BUS STATION CORDELIERS :  9-27-171-C3-C5 CORDELIERS

  • BUS STATION CORDELIERS1 :  C13-C14-C23 CORDELIERS

  • BUS STATION PONT WILSON RD :  27-171-C5-C9-C23 PONT WILSON RD

  • METRO LIGNE A - CORDELIERS 100 M :  A CORDELIERS

  • METRO LIGNE D -BELLECOUR 150 M :  D BELLECOUR

  • By plane

    LYON SAINT EXUPERY At 25km / 15.54 miles

  • By train

    LYON PART-DIEU At 3km / 1.86 miles

GPS :45.760652, 4.836806

Our accommodation(s)

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

Our restaurants and bars

Carrousel Bar

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Hotel Mercure Lyon Centre Plaza Republique.

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,876 reviews

tripadvisor

TripAdvisor Rating 4.0/5

611 reviews

Very central location.

Customer review rating 5.0/5

P. G. Friends - 19/07/2021 Confirmed reviews ALL

Staff was friendly, room was well appointed. Bed was super comfy after our international flight.

Customer review rating 3.5/5

Richard C. Business - 13/07/2021 Confirmed reviews ALL

All was good. The staff were helpful courteous and attentive at all times. I was disappointed in the size and layout of the room. It was dark with a small window. I realise there is little you can do about this but you need to be aware this is the only reason I would not stay at your hotel again. many thanks Richard

Dear Richard C., Thank you for taking the time to share your experience following your stay at the Mercure Plaza République. I am so pleased it was mostly satisfying. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). Thank you again for this review. Benjamin, in charge of the customer experience.
Customer review rating 4.5/5

Anonymous Business - 12/07/2021 Confirmed reviews ALL

Very helpful & kind staff!! Not impressed with the current breakfast buffet.

Dear L., Thank you for your comment and your precious positives remarks, especially the ones regarding the quality of our staff, which is very important for us. We sincerely hope we can see you again very soon in Mercure Plaza République ! Benjamin, in charge of the customer experience.

Well positioned very well run hotel

Customer review rating 4.5/5

Stephen F. S. F. Business - 10/07/2021 Confirmed reviews ALL

From check in until check out I was impressed with the energy of the staff working towards helping clients to have a positive stay.

Dear Mr m., Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team ! It will be a great pleasure to welcome you back. Benjamin, in charge of the customer experience.

Well located

Customer review rating 4.5/5

Anonymous Couples - 04/07/2021 Confirmed reviews ALL

The sejour was nice, hotel very well located, helpful staff, fair breakfast, good king size bad, well working air conditioning; rooms a bit smaller

Dear Ioana Mihaiela C., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre plaza Republique.. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Benjamin, in charge of the customer experience.

Location and staff

Customer review rating 4.5/5

Olivier B. Families - 22/06/2021 Confirmed reviews ALL

Very well located, close to parking, shops and restaurant. Staff is very helpful. Room is fine, clean and quite.

Dear Olivier B., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre plaza Republique. We are pleased it was mostly satisfying. Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. It will be a great pleasure to welcome you back. Benjamin, en charge de l'expérience client.

위치

Customer review rating 5.0/5

Jimmy Solo - 23/04/2021 Confirmed reviews ALL

Good place to look around Lyon. Very kind staff

Dear Inmyon J., Thank you for taking the time to share your experience following your stay at the Mercure Plaza République. I am so pleased it was mostly satisfying. It will be a great pleasure to welcome you back. Benjamin, in charge of the customer experience.
Customer review rating 5.0/5

Alejandra M. R. Solo - 16/04/2021 Confirmed reviews ALL

Very good

Dear Martinez r. Alejandra, Thank you very much for sharing your satisfaction regarding our hotel services ! See you soon in Mercure Plaza République ! Benjamin, in charge of the customer experience.

Well located

Customer review rating 3.5/5

Romain Families - 26/01/2021 Confirmed reviews ALL

Well located Breakfast is a little bit disappointing

Monsieur L., Je vous remercie d'avoir pris le temps de nous faire part de votre expérience suite à votre séjour au Mercure Plaza République. Je suis ravi que celui-ci vous ait plu dans son ensemble. Au plaisir de vous accueillir lors de votre prochain séjour. Benjamin, en charge de l'expérience client.

Well located and good service

Customer review rating 4.5/5

Anvera Families - 03/01/2021 Confirmed reviews ALL

Located in the heart of Downtown and the service we received was good. Thank you!

Dear Antonio V., Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. We sincerely hope we can see you again very soon in Mercure Plaza République! Benjamin, in charge of the customer experience.

well located , good welcome

Customer review rating 3.5/5

Anonymous Families - 29/09/2020 Confirmed reviews ALL

The fast check in check out has not ben applied unfortunately, lady at the desk put our card on a wrong stay wrong name , but friendly welcome However we found the room little

Dear Laurence R., First, thank you very much for you stay with us. The feedback of our guests is the best way to improve the top-quality service we would like to deliver. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope we will have the opportunity to prove, during your next stay, that the quality of Mercure Hotels will be beyond your expectations. Sincerely, Benjamin, in charge of the customer experience.

Good staying in Lyon

Customer review rating 4.0/5

Emmi Couples - 15/09/2020 Confirmed reviews ALL

No problem. My staying was very good.

Dear Tsutomu H., Thank you very much for sharing your satisfaction regarding our hotel services. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin, in charge of the customer experience.

Centrally located hotel

Customer review rating 4.5/5

Anonymous Couples - 07/09/2020 Confirmed reviews ALL

Super friendly staff, perfect room and great location, Breakfast a bit of a disappointment but perhaps understandable due to COVID-19.

Dear Gavin R., Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team ! We hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin, in charge of the customer experience.

Very nice room with Basel Card!

TripAdvisor rating 5.0/5

Memoria J Solo travel - 13/02/2020 TripAdvisor review

The room was very nice, spacious, and clean. The location is a little far out of the city centre, but it makes up for it with the free Basel Card, which covers public transportation and discounts on most sites, such as the museums and boat rides I really enjoyed staying here and wish I could've stayed longer I only wish we didn't have to pay for the coffee pods to go with the coffee machine in the room. The pods should've been included.

Dear "Memoria J", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Best regards,

Wonderful stay

TripAdvisor rating 5.0/5

Christophe0167 Couples - 15/01/2020 TripAdvisor review

This is our go to hotel for our trips to Lyon. The location is amazing and central and walkable to everything from restaurants, sites, museums, and shops to all forms of public transportation. The staff are exceptional and breakfast is a must.

Dear "Christophe0167", Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team!

End of the year trip to Lyon

TripAdvisor rating 4.0/5

123ralfs3 Couples - 05/01/2020 TripAdvisor review

The hotel is placed in the heart of Lyon close to place Bellecour. The personnel is very friendly and responsive. The rooms are small, and the bathrooms are so small that it is impossible to move around without bumping into something.

Dear "123ralfs3", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Wonderful stay ❤️.

TripAdvisor rating 5.0/5

PJV527 Family - 24/12/2019 TripAdvisor review

Wonderful stay in the center of Lyon. Lovely atmosphere, helpful staff, children friendly, neat and clean rooms, easy access to the shopping center makes this stay very easy and pleasant. Breakfast options were also good.

Dear "PJV527", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Feel at your ease in the middle of Lyon

TripAdvisor rating 5.0/5

HildeV383 Solo travel - 17/09/2019 TripAdvisor review

Smaller but very nice hotel where you feel at ease from the first moment you walk in by the warm welcoming of the receptionist who also gives you in a nutshell all the information you need. Very clean, comfortable and soundproof room. Excellent breakfast with a large variety of choice. Fresh orange juice available ! Top of the bill is Jessica, the bartender in the evening. A fantastic host with an everlasting, honest smile. She prepared me twice a tasty diner. No doubt that I'll be back next time when I have to be in Lyon !

Hello HildeV383, I would like to thank you for sharing your comments on your last stay with us. I am pleased to read that your stay went well and that our services and our staff were the key of your wellness with us. A huge thank you for this very laudatory comment regarding our hotel! We look forward to welcome you again!

Comfortable stay.

TripAdvisor rating 3.0/5

freekclaeys Solo travel - 29/07/2019 TripAdvisor review

My stay was ok. My checkin was very basic, did not feel very welcome. Room was clean and at first sight comfortable, if not for the sort of drilling noise ( i think it was a pump of some kind) every 5 minutes you are in the room(24/7).Breakfast was good, but very basic again. Overall satisfied, but could do so much better.

Dear freekclaeys, We are truly sorry that your experience at the hotel was not what you have expected. We would like to thank you for sharing it with us. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to welcome you back soon.

Great Staff / Perfect Location

TripAdvisor rating 5.0/5

neal597 Business - 25/06/2019 TripAdvisor review

This is my second stay here, and once again the staff did a wonderful job -- the front desk, the kitchen crew, and the cleaning staff. The location of this hotel is perfect -- I was able to walk to Vieux Lyon as well as downtown locations easily. It's also close to Bellecour Metro, which is convenient.

Hello neal597, Thank you for the 5 star review ! We are pleased to see you entirely satisfied with your last stay with us. I have shared your compliments with our teams, who works daily for our guests' satisfaction. We look forward to welcome you back. Best regards.

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