Mercure Lyon Centre Plaza République Hotel 4 stars

My stay was ok. My checkin was very basic, did not feel very welcome. Room was clean and at first sight comfortable, if not for the sort of drilling noise ( i think it was a pump of some kind) every 5 minutes you are in the room(24/7).Breakfast was good, but very basic again. Overall satisfied, but could do so much better.

This is my second stay here, and once again the staff did a wonderful job -- the front desk, the kitchen crew, and the cleaning staff. The location of this hotel is perfect -- I was able to walk to Vieux Lyon as well as downtown locations easily. It's also close to Bellecour Metro, which is convenient.

The absolute value of the hotel is OK, but it's not related to the expensive cost of a single room - up to 250 euro for the most expensive night of a full week stay, despite a booking 2 months in advance. Actually the room was very small , rat

When I booked, I thought that I'd booked for myself and my wife with breakfast included, and a bottle of Champaign upon arrival. When I arrived, the desk person told me that the room was booked for 1 person with breakfast and if I wanted breakfast for 2 there would be an additional cost. I declined the offer and went to the room, no Champaign in the room. Having come to attend a conference I was unable to even eat the breakfast over my stay. When I discovered that my return flight to the US was an early departure I asked to cancel my last day and was told that since I had pre-booked, that cancellation was impossible! So I paid for a room I ever used on the last day of my stay, and left it empty as I booked at LYS for my final night. OH! the paid for bottle was available when I asked for it, and even that was a problem as it was Sunday and the clerk had to call for permission to serve it.

It is regretable that guests cannot open windows to let in fresh air. It was a very,very mild winter and the A/C was not yet turned on. A lack of bathroom venting didnt help either...Thus, after showering, the room became quite stuffy and humid. Aside from that, a very good hotel with a very attentive staff.

Very well located hotel. The room was exactly as shown on the website. Breakfast was very good...selection of juices, fruit, cereals, breads, eggs, bacon and sausages. The staff were extremely friendly and helpful...Viriginia in particular.

Good breakfast (though the space a bit tight for all the guests), clean, functional room and a top location. The offer of a single room is perfect for a city break. And the staff were very friendly and accommodating.

This hotel is in a very walkable area of Lyon, close to old town, shopping, metro, entertainment, etc. The staff was very friendly, very helpful. The bar area was nice and the food/drinks were good. The room was clean and well appointed. Will definitely return.

Excellent location but very small window in the room so quite dark. Pretty quiet as well. The staff was Ok but not very friendly. From my perspective, it's more a 3 stars hotel rather than a 4 stars. This hotel is good if you're here to visit the city.

the staff were very obliging and able to help guide me through Lyon's many charms.The location was so convenient for museums and shopping and ofcourse the wonderful restaurants for which Lyon is so famous.

It was the 3rd time in 5 months that I've booked a room here. My room was smaller then before. I was surprised that breakfast was not included (maybe my mistake while booking and did not see the small letters). My biggest frustration is that the hotel offers no help/service at all with parking. A vallet service would add tremendous value. Also the admin was not ok. I have received two seperate invvoices for the two rooms I've booked.

We stayed for one night so we put up with the room which was very small. Although we were only two people it was necessary to choreograph movement. The ensuite was also small. The bedside tables were trendy but useless and left no room for glasses or book. However, the breakfast was excellent as is the location.

To be fair, I don't think it was intentional. The toilet was smaller than one you'd find in a caravan and clearly when one gentleman had stood up, it looks like he caught his old fella on the wall, shame someone hadn't cleaned it up. Comfortable double bed, but you'd have to be very tolerant of your partner to survive more than a couple of nights together. Worth noting that Accor/Mercure sent two requests for a review, for different sites, this is the second.

The hotel is excellent, clean and excellent room service, but the size of the rooms is very small and the food menu is very simple does not suit all tastes but in general very good hotel there is a free wifi and bein sport channels for watching your best team matches

Great hotel with small but nicely decorated rooms with all amenities one good need. Excellent location with walking distance to Vieux Lyon as well as the shopping districts. The breakfast buffé in the morning had both a great assortment of cold dishes as well as some hot. I have stayed at a few different hotels in down town Lyon and this hotel was the best by far.