Mercure Lyon Centre Plaza République Hotel 4 stars

TripAdvisor rating 4.0/5 583 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Lyon Centre Plaza République Hotel
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+ 17 Services
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Room 1

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Children's age

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Breakfast in-room, in restaurant or take away as per the health standards

  • Public underground and paid car park located 50 meters from the hotel

  • Charming location in the heart of Lyon

  • Family Rooms and connecting rooms.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (Nearby)
  • Boat excursions (Nearby)
  • Other sports activities
Information message

Hotel location

Mercure Lyon Centre Plaza République Hotel

5 rue Stella
69002
lyon
france

Tel: +33478375050

Fax: (+33)4/78423334

Check-in from 15h00

Check out up to 12h00

  • BUS STATION BELLECOUR :  C5-C9-C10-C12 BELLECOUR

  • BUS STATION BELLECOUR2 :  C20-14-15-27-35 BELLECOUR

  • BUS STATION BELLECOUR3 :  40-88- S1 BELLECOUR

  • BUS STATION CORDELIERS :  9-27-171-C3-C5 CORDELIERS

  • BUS STATION CORDELIERS1 :  C13-C14-C23 CORDELIERS

  • BUS STATION PONT WILSON RD :  27-171-C5-C9-C23 PONT WILSON RD

  • METRO LIGNE A - CORDELIERS 100 M :  A CORDELIERS

  • METRO LIGNE D -BELLECOUR 150 M :  D BELLECOUR

  • By plane

    LYON SAINT EXUPERY At 25km / 15.54 miles

  • By train

    LYON PART-DIEU At 3km / 1.86 miles

GPS :45.760652, 4.836806

Our accommodations

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - 1 double bed and 1 Meridienne 1 person

Accessible room
  • Max. number of persons: 3
  • Area: From 19 / 205 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Family Room with 1 king-size bed and sofa bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: Courtyard side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 9 / 97 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

Carrousel Bar by "M"

Non contractual photo

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.0/5

583 reviews

Very nice room with Basel Card!

TripAdvisor rating 4.0/5

Memoria J Solo travel - 13/02/2020 TripAdvisor review

The room was very nice, spacious, and clean. The location is a little far out of the city centre, but it makes up for it with the free Basel Card, which covers public transportation and discounts on most sites, such as the museums and boat rides I really enjoyed staying here and wish I could've stayed longer I only wish we didn't have to pay for the coffee pods to go with the coffee machine in the room. The pods should've been included.

Dear "Memoria J", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Best regards,

Wonderful stay

TripAdvisor rating 4.0/5

Christophe0167 Couples - 15/01/2020 TripAdvisor review

This is our go to hotel for our trips to Lyon. The location is amazing and central and walkable to everything from restaurants, sites, museums, and shops to all forms of public transportation. The staff are exceptional and breakfast is a must.

Dear "Christophe0167", Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team!

End of the year trip to Lyon

TripAdvisor rating 4.0/5

123ralfs3 Couples - 05/01/2020 TripAdvisor review

The hotel is placed in the heart of Lyon close to place Bellecour. The personnel is very friendly and responsive. The rooms are small, and the bathrooms are so small that it is impossible to move around without bumping into something.

Dear "123ralfs3", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Wonderful stay ❤️.

TripAdvisor rating 4.0/5

PJV527 Family - 24/12/2019 TripAdvisor review

Wonderful stay in the center of Lyon. Lovely atmosphere, helpful staff, children friendly, neat and clean rooms, easy access to the shopping center makes this stay very easy and pleasant. Breakfast options were also good.

Dear "PJV527", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Feel at your ease in the middle of Lyon

TripAdvisor rating 4.0/5

HildeV383 Solo travel - 17/09/2019 TripAdvisor review

Smaller but very nice hotel where you feel at ease from the first moment you walk in by the warm welcoming of the receptionist who also gives you in a nutshell all the information you need. Very clean, comfortable and soundproof room. Excellent breakfast with a large variety of choice. Fresh orange juice available ! Top of the bill is Jessica, the bartender in the evening. A fantastic host with an everlasting, honest smile. She prepared me twice a tasty diner. No doubt that I'll be back next time when I have to be in Lyon !

Hello HildeV383, I would like to thank you for sharing your comments on your last stay with us. I am pleased to read that your stay went well and that our services and our staff were the key of your wellness with us. A huge thank you for this very laudatory comment regarding our hotel! We look forward to welcome you again!

Comfortable stay.

TripAdvisor rating 4.0/5

freekclaeys Solo travel - 29/07/2019 TripAdvisor review

My stay was ok. My checkin was very basic, did not feel very welcome. Room was clean and at first sight comfortable, if not for the sort of drilling noise ( i think it was a pump of some kind) every 5 minutes you are in the room(24/7).Breakfast was good, but very basic again. Overall satisfied, but could do so much better.

Dear freekclaeys, We are truly sorry that your experience at the hotel was not what you have expected. We would like to thank you for sharing it with us. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to welcome you back soon.

Great Staff / Perfect Location

TripAdvisor rating 4.0/5

neal597 Business - 25/06/2019 TripAdvisor review

This is my second stay here, and once again the staff did a wonderful job -- the front desk, the kitchen crew, and the cleaning staff. The location of this hotel is perfect -- I was able to walk to Vieux Lyon as well as downtown locations easily. It's also close to Bellecour Metro, which is convenient.

Hello neal597, Thank you for the 5 star review ! We are pleased to see you entirely satisfied with your last stay with us. I have shared your compliments with our teams, who works daily for our guests' satisfaction. We look forward to welcome you back. Best regards.

Expensive hotel in centre of Lyon

TripAdvisor rating 4.0/5

Seaside821324 Business - 26/05/2019 TripAdvisor review

The absolute value of the hotel is OK, but it's not related to the expensive cost of a single room - up to 250 euro for the most expensive night of a full week stay, despite a booking 2 months in advance. Actually the room was very small , rat

Dear Seaside821324, Thank you for commenting. I am sorry to see you disappointed with your last stay at the Mercure Plaza République. Prices change over the seasons, events and booking periods. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Bad Mistake

TripAdvisor rating 4.0/5

Harry K Couples - 17/05/2019 TripAdvisor review

When I booked, I thought that I'd booked for myself and my wife with breakfast included, and a bottle of Champaign upon arrival. When I arrived, the desk person told me that the room was booked for 1 person with breakfast and if I wanted breakfast for 2 there would be an additional cost. I declined the offer and went to the room, no Champaign in the room. Having come to attend a conference I was unable to even eat the breakfast over my stay. When I discovered that my return flight to the US was an early departure I asked to cancel my last day and was told that since I had pre-booked, that cancellation was impossible! So I paid for a room I ever used on the last day of my stay, and left it empty as I booked at LYS for my final night. OH! the paid for bottle was available when I asked for it, and even that was a problem as it was Sunday and the clerk had to call for permission to serve it.

Dear Harry K, Thank you for writting about your experience at the Mercure Plaza République. I am sorry to read your disappointment. In fact, you had choosed a prepaid rate that doesn't allow any modification nor reimbursment. Regarding the champaign bottle, we usually serve it on demand to assure its freshness and I am sorry to see it's was not as expected. We hope to have the opportunity to show you the quality of our service during your next trip to Lyon.

Great Location...but stuffy rooms

TripAdvisor rating 4.0/5

Roam21502446864 Couples - 17/03/2019 TripAdvisor review

It is regretable that guests cannot open windows to let in fresh air. It was a very,very mild winter and the A/C was not yet turned on. A lack of bathroom venting didnt help either...Thus, after showering, the room became quite stuffy and humid. Aside from that, a very good hotel with a very attentive staff.

Dear "Roam21502446864", Thank you for commenting about your stay at the Mercure Lyon Centre Plaza République. Our building, listed to World Heritage, does unfortunately not allow some of our windows to be opened. We are terribly sorry about that. We apologies for the inconvenience cause by the heat. We look forward to welcome you back.

Lovely Hotel, Great Location

TripAdvisor rating 4.0/5

Catherine S Couples - 20/12/2018 TripAdvisor review

Very well located hotel. The room was exactly as shown on the website. Breakfast was very good...selection of juices, fruit, cereals, breads, eggs, bacon and sausages. The staff were extremely friendly and helpful...Viriginia in particular.

Dear Catherine, Thank you for this 5 star review ! I have shared your comment with the staff and Virginia, who has been particularly touched. We look forward to welcome you back.

Good hotel in a great location

TripAdvisor rating 4.0/5

Kelvin T Solo travel - 14/11/2018 TripAdvisor review

Good breakfast (though the space a bit tight for all the guests), clean, functional room and a top location. The offer of a single room is perfect for a city break. And the staff were very friendly and accommodating.

Dear Kevin T, Thank you so much for this 5 star review ! Knowing that you are 100% satisfied is the best reward we can get. We'd love to renew this great experience with you at the Mercure Lyon Centre Plaza République. Best regards.

Nice clean hotel, friendly staff, good location

TripAdvisor rating 4.0/5

neal597 Business - 07/05/2018 TripAdvisor review

This hotel is in a very walkable area of Lyon, close to old town, shopping, metro, entertainment, etc. The staff was very friendly, very helpful. The bar area was nice and the food/drinks were good. The room was clean and well appointed. Will definitely return.

Dear Neal, Thank you for this 5 stars review! We receive your compliments with pleasure. Our teams are always working to deliver you a top-notch service. Knowing that you are 100% satisfied is the best reward we can get! I sincerely hope we will have the opportunity to renew this wonderful experience during your next stay. See you soon.

Not bad / good location

TripAdvisor rating 4.0/5

Damien T Couples - 25/04/2018 TripAdvisor review

Excellent location but very small window in the room so quite dark. Pretty quiet as well. The staff was Ok but not very friendly. From my perspective, it's more a 3 stars hotel rather than a 4 stars. This hotel is good if you're here to visit the city.

Dear "Damien0105", Thank you for sharing your feelings following your recent stay at Mercure Plaza République. I am terribly sorry to read your review who does not reflect the image we want for our hotel. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to have the opportunity to see you soon. Best regards.

friendly and helpful

TripAdvisor rating 4.0/5

pauleL6217FS Family - 01/02/2018 TripAdvisor review

the staff were very obliging and able to help guide me through Lyon's many charms.The location was so convenient for museums and shopping and ofcourse the wonderful restaurants for which Lyon is so famous.

It is a real pleasure to read such good comments, especially the part regarding our staff. They love to make you live wonderful moments and they were very touched by your positive feedback. Our location is indeed ideal; with the museums, restaurants, and all the sights we are proud to be partners with. It will be a great pleasure to welcome you back in Mercure Plaza République. Best regards, Isabelle Serre, in charge of guests' satisfaction.

Less service then before

TripAdvisor rating 4.0/5

nancykX4849RB Family - 24/01/2018 TripAdvisor review

It was the 3rd time in 5 months that I've booked a room here. My room was smaller then before. I was surprised that breakfast was not included (maybe my mistake while booking and did not see the small letters). My biggest frustration is that the hotel offers no help/service at all with parking. A vallet service would add tremendous value. Also the admin was not ok. I have received two seperate invvoices for the two rooms I've booked.

Dear "NancykX4849RB" Thank you for sharing your feelings following your recent stay with us. I am terribly sorry of your unfortunate experience in our hotel who does not reflect our will to satisfy our guests, nor the energy we give on a daily basis. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope we will have the opportunity to prove, during your next stay, that the quality of Mercure Hotels will be beyond your expectations.Best regards, Isabelle Serre, in charge of guests' satisfaction.

Small room but good location.

TripAdvisor rating 4.0/5

tedroMelbourne Couples - 25/09/2017 TripAdvisor review

We stayed for one night so we put up with the room which was very small. Although we were only two people it was necessary to choreograph movement. The ensuite was also small. The bedside tables were trendy but useless and left no room for glasses or book. However, the breakfast was excellent as is the location.

Tiny rooms with wee stains on the toilet wall...

TripAdvisor rating 4.0/5

sillenomis Friends getaway - 28/05/2017 TripAdvisor review

To be fair, I don't think it was intentional. The toilet was smaller than one you'd find in a caravan and clearly when one gentleman had stood up, it looks like he caught his old fella on the wall, shame someone hadn't cleaned it up. Comfortable double bed, but you'd have to be very tolerant of your partner to survive more than a couple of nights together. Worth noting that Accor/Mercure sent two requests for a review, for different sites, this is the second.

Exellent hotel

TripAdvisor rating 4.0/5

Y6105WLmohameda Family - 22/02/2017 TripAdvisor review

The hotel is excellent, clean and excellent room service, but the size of the rooms is very small and the food menu is very simple does not suit all tastes but in general very good hotel there is a free wifi and bein sport channels for watching your best team matches

Centre of town

TripAdvisor rating 4.0/5

hansvens Couples - 06/12/2016 TripAdvisor review

Great hotel with small but nicely decorated rooms with all amenities one good need. Excellent location with walking distance to Vieux Lyon as well as the shopping districts. The breakfast buffé in the morning had both a great assortment of cold dishes as well as some hot. I have stayed at a few different hotels in down town Lyon and this hotel was the best by far.

Dear Guest, Thank you very much for taking the time to post such a nice review on TripAdvisor! We are delighted to hear that you enjoyed staying in our hotel conveniently located in the heart of Lyon. It is a pleasure to read your compliments towards our renovated rooms and buffet breakfast. We strive to offer all our guests a perfect stay and getting such nice comments is fulfilling and motivates us to continue our hard efforts. We sincerely hope to welcome you backfor another city break in Lyon. Best regards. Pierre MIQUET - General Manager

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