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Mercure Lyon Centre Plaza République Hotel 4 stars

Customer review rating 4.2/5 4,358 reviews

Mercure Lyon Centre Plaza République Hotel
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Hotel extras

  • "République" public car park 164 yards (150 m) away. Charges apply

  • In the heart of Lyon's Presqu'île district

  • Free WIFI.

  • Cité Internationale, Eurexpo and Musée des Confluences are all easy to reach from the hotel.

  • Family Rooms and connecting rooms.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (Nearby)
  • Boat excursions (Nearby)
  • Other sports activities

Hotel location

Mercure Lyon Centre Plaza République Hotel

5 rue Stella
69002
lyon
france

Tel: +33478375050

Fax: (+33)4/78423334

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS STATION BELLECOUR :  C5-C9-C10-C12 BELLECOUR

  • BUS STATION BELLECOUR2 :  C20-14-15-27-35 BELLECOUR

  • BUS STATION BELLECOUR3 :  40-88- S1 BELLECOUR

  • BUS STATION CORDELIERS :  9-27-171-C3-C5 CORDELIERS

  • BUS STATION CORDELIERS1 :  C13-C14-C23 CORDELIERS

  • BUS STATION PONT WILSON RD :  27-171-C5-C9-C23 PONT WILSON RD

  • METRO LIGNE A - CORDELIERS 100 M :  A CORDELIERS

  • METRO LIGNE D -BELLECOUR 150 M :  D BELLECOUR

  • By plane

    LYON SAINT EXUPERY At 25km / 15.54 miles

  • By train

    LYON PART-DIEU At 3km / 1.86 miles

GPS :45.760652, 4.836806

Our accommodations

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - 1 double bed and 1 Meridienne 1 person

Accessible room
  • Max. number of persons: 3
  • Area: From 19 m² / 205 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Family Room with 1 king-size bed and sofa bed

  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • Views: Courtyard side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 9 m² / 97 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

Carrousel Bar by "M"

Non contractual photo

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,358 reviews

tripadvisor

TripAdvisor Rating 4.0/5

576 reviews

Good location and staff but poor room climate control

Customer review rating 4.2/5

Adrian Business - 28/02/2020 Confirmed reviews ALL

I stayed on business for 2 nights. The room was extremely hot so I switched on the aircon with no effect. I called reception and was advised that the aircon doesn't work at this time of year. The windows are sealed and there is no route to open them. The only suggestion from the staff was to open my room door and try to find an adjacent external door to allow airflow, which was impractical for sleeping and there was no such adjacent external door. Otherwise the hotel is great and with working aircon I would give a score of 8, but if the room conditions are so uncomfortable you can't sleep it makes for an unpleasant stay.

Dear Adrian K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We indeed have the heating configuration on in winter. the outside temperatures being quite too high, we had some troubles with managing the inside air flow. Our guests are mainly using the "AC" option in the rooms which has as a consequence to overheat the entire building. We are deeply sorry about the situation and we hope that you can give us another opportunity in a further stay in Lyon. Sincerely, Axel, front desk officer at the Hôtel Mercure Lyon Centre Plaza République.

Nice Area and friendly hotel

Customer review rating 4.2/5

Christoph Business - 24/02/2020 Confirmed reviews ALL

Great stay

Dear Christoph M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Hôtel Mercure Lyon Centre Plaza République.

Great location. Cozy rooms. Not enough fresh air.

Customer review rating 4.2/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

It was really nice, but I had problem with lack of fresh air. The room was comfortable and cute. Clean. But I had problem with final receipt, I wrote e-mail about it, but nobody answered.

Dear Sevcik D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Mercure Lyon Centre Plaza République Hotel.

Love Lyon

Customer review rating 4.2/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

I appreciate that the staff was helpful in helping me find locations for meeting colleagues and friends and also helped with a complicated itinerary to an obscure address. They were great. I appreciated gluten free options for breakfas.

Dear Sharon N., Thank you for your comment, thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team! We are glad that breakfast is more for you. Thank you again for this review and see you soon in Mercure Plaza République. Léa, trainee at Mercure Lyon centre Plaza république.

Well located

Customer review rating 4.2/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

As Always freindly/helpful staff , clean rooms

Dear Jeffrey W., Thank you for your comment. Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. Léa, trainee at Mercure Lyon centre Plaza république.

Very nice room with Basel Card!

TripAdvisor rating 4.0/5

Memoria J Solo travel - 13/02/2020 TripAdvisor review

The room was very nice, spacious, and clean. The location is a little far out of the city centre, but it makes up for it with the free Basel Card, which covers public transportation and discounts on most sites, such as the museums and boat rides I really enjoyed staying here and wish I could've stayed longer I only wish we didn't have to pay for the coffee pods to go with the coffee machine in the room. The pods should've been included.

Dear "Memoria J", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Best regards,

Comfortable Stay, great location, old decor

Customer review rating 4.2/5

Memoria Solo - 11/02/2020 Confirmed reviews ALL

I was overall satisfied with my stay. The bed was comfortable. The room had all the necessary amenities. The location was FANTASTIC. And there was a USB charger, which was helpful in my situation. The staff was nice. Upon my request, the receptionist spoke to me entirely in French, which I appreciated. However, the decor left something to be desired. The carpet was old and dark in and outside of the room. The wallpaper was scratched and peeling. I also didn't have a great view even though I requested one. Other than that, everything was fine.

Dear Memoria J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take note about the improvements that we can do about our indoor situation. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Mercure Lyon Centre Plaza République hotel.

All good

Customer review rating 4.2/5

Wendy Couples - 04/02/2020 Confirmed reviews ALL

Location, people, place all good. Found the room a bit small.

Dear Wendy F., Thank you for taking the time to write us following your recent stay in Mercure Plaza République. The all team is giving a lot of energy in order to deliver a high-quality service, in harmony with our guest’s expectations. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope to have the opportunity to see you soon in Mercure Plaza République. Sincerely, Axel, front desk officer at the Mercure Lyon Centre Plaza République hotel.

"Good stay"

Customer review rating 4.2/5

Anonymous Business - 28/01/2020 Confirmed reviews ALL

well located, very friendly and helpful staff, good breakfast, the only minor was that they don't offer a secured WiFi connection

Dear Brigitta H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Merucre Lyon Centre Plaza République hotel.

OK. Small room. Could be cleaner

Customer review rating 4.2/5

Benny H. Business - 17/01/2020 Confirmed reviews ALL

Nice stuff and breakfast

Dear M H., Thank you for your comment. Regarding cleanliness, be sure that our well-trained cleaning staff is always happy to deliver high-quality service and that your satisfaction is their priority. I can assure you I will make sure their work will be even better the next time you come visit us! We hope to welcome you back soon. Isabelle, front office leader at the Mercure Lyon Centre Plaza République.

Wonderful stay

TripAdvisor rating 4.0/5

Christophe0167 Couples - 15/01/2020 TripAdvisor review

This is our go to hotel for our trips to Lyon. The location is amazing and central and walkable to everything from restaurants, sites, museums, and shops to all forms of public transportation. The staff are exceptional and breakfast is a must.

Dear "Christophe0167", Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team!

Excelent location in Lyon!

Customer review rating 4.2/5

Anonymous Business - 14/01/2020 Confirmed reviews ALL

Good accommodation in the centre of Lyon. Very decent breakfast for a small hotel, My only complaint was concerning the pillows as they were too soft. Will come back for more stays for sure

Dear M N., Thank you for your comment and all your compliments. Our team work hard for our guests' satisfaction. It will be a great pleasure to welcome you back! Isabelle, Leader réception at Mercure Lyon Centre Plaza République.

Great hotel, excellent location

Customer review rating 4.2/5

X Families - 06/01/2020 Confirmed reviews ALL

Hotel was in perfect location. Rooms were small but lovely and clean.

Dear Xenia N., Thank you for your comment. Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). See you soon in Mercure Plaza République! Léa, trainee at Mercure Lyon centre Plaza république.

End of the year trip to Lyon

TripAdvisor rating 4.0/5

123ralfs3 Couples - 05/01/2020 TripAdvisor review

The hotel is placed in the heart of Lyon close to place Bellecour. The personnel is very friendly and responsive. The rooms are small, and the bathrooms are so small that it is impossible to move around without bumping into something.

Dear "123ralfs3", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Terrific location and very good staff

Customer review rating 4.2/5

Sam Families - 03/01/2020 Confirmed reviews ALL

Very pleasant experience overall. The room was cramped, and needed a bit of maintenance, but the staff was very pleasant, helpful and accommodating. The location could not be beat.

Dear Samuel L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer.
Customer review rating 4.2/5

R. Families - 24/12/2019 Confirmed reviews ALL

The hotel is located in a very convenient area. Unfortunately, the rooms were overheated and it made the stay unconvenient.

Dear M R., Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The technical service went to your room after receiving your comment and fixed the heating system. We hope to have the opportunity to welcome you back. Isabelle, Front office leader at Mercure Lyon Centre Plaza République.

Wonderful stay ❤️.

TripAdvisor rating 4.0/5

PJV527 Family - 24/12/2019 TripAdvisor review

Wonderful stay in the center of Lyon. Lovely atmosphere, helpful staff, children friendly, neat and clean rooms, easy access to the shopping center makes this stay very easy and pleasant. Breakfast options were also good.

Dear "PJV527", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

OK stay

Customer review rating 4.2/5

Anonymous Business - 15/12/2019 Confirmed reviews ALL

Nice staff, good breakfast. Bad air quality in the room (would have liked to open window!)

Dear Elisabeth R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. Our building, listed to World Heritage, does unfortunately not allow some of our windows to be opened. We are terribly sorry about that. We sincerely hope we can see you again very soon in Mercure Plaza République! Sincerely, Axel, front desk officer at the Mercure Lyon Centre Plaza République hotel.

Perfect hope in a perfect city

Customer review rating 4.2/5

Len Business - 15/12/2019 Confirmed reviews ALL

Excellent stay in all the details...fantastic staff from arrival through the stay and departure. Simple but nice rooms, great breakfast and an ideal location in the city - close and convenient to shopping, the Metro, and lovely restaurants.

Dear Leonard P., We would like to thank you for taking the time to give us a feedback as well as recommend our hotel to our readers. It is an honor for us to read that our services, the quality of our amenities and accommodations were beyond your expectations. All of our teams are indeed working every day to provide a top-notch service and will be very pleased to read your compliments. I can assure you I will share your review with them! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Mercure Lyon Centre Plaza République hotel.

Excellent central location. Sweet and kind and professional staff!

Customer review rating 4.2/5

Simone-eva R. Business - 15/12/2019 Confirmed reviews ALL

It‘s Christmas time, so the „vote for the best Christmas sweater competition“ was great! Original and fun!

Dear Simone-Eva R., We thank you for taking the time to share your impressions following your recent stay at the Mercure Plaza République. We shared your comments with great pleasure with the team upon the welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. We are proud to wear these sweaters and hope it made your stay even more enjoyable! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Mercure Lyon Centre Plaza République hotel.
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