Hotel Mercure Lyon Centre Plaza République 4 stars

Customer review rating (ALL Rating) 4.4/5 1,223 reviews

Hotel Mercure Lyon Centre Plaza République - Image 1
Hotel Mercure Lyon Centre Plaza République - Image 2
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Description

Hotel extras

  • Green Key certification

  • Gourmet breakfast and snacks available at the bar

  • Public paid parking available 50 metres from the hotel

  • Come and work in our dedicated Coworking space

  • Family rooms and connecting rooms.

Our accommodation(s)

Hotel location

Hotel Mercure Lyon Centre Plaza République

5 rue Stella
69002 LYON
France

GPS:45.760652, 4.836806

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

STELLA

Whether you are with family, colleagues or friends, the Stella by M will welcome you in a contemporary setting. We also offer evening snacks at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,223 reviews

Customer review rating 5.0/5

Darren C. Business - Confirmed reviews ALL

RELAXING, FRIENDLY, WARM, GREAT WIFI, COMFY BEDS - BEEN HERE MANY TIMES

Dear M C., It is always a great pleasure to welcome you in our hotel. We shared your comments with great pleasure with the team upon welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. See you soon! Isabelle, Cheffe de réception au Mercure Lyon Centre Plaza République.

Customer review rating 4.5/5

Martin W. Solo - Confirmed reviews ALL

Smallish rooms that cd certainly do with an update weirdly located windows ( bottom half ) and it’s still a hotel I return every year. Staff is great, rooms and communal areas are spotless, breakfast is good

Dear Guest, Thank you so much for your continued loyalty and for sharing your thoughts with us! We are absolutely delighted to know that you choose to return to us every year. It is a real pleasure to hear that our staff made a great impression. We take great pride in our housekeeping standards and our breakfast quality, so we are glad these remain highlights of your stay. We also truly appreciate your honest feedback regarding the room updates and the window layout. We are constantly looking for ways to improve our guest experience, and your comments regarding the room design are invaluable as we plan future enhancements. We look forward to welcoming you back for your next annual visit! Isabelle, Cheffe de réception au Mercure Lyon Centre Plaza République.

Customer review rating 3.0/5

Karine E. Solo - Confirmed reviews ALL

The hotel is well located in the city center but the room I had was very small and feel very old.

Dear Ms E., Thank you for your feedback regarding your recent stay. I am glad to hear that you enjoyed our prime location in the city center, which is indeed ideal for exploring all that Lyon has to offer. I have noted your comments regarding the size and the style of your room.We are constantly working on refreshing our interiors while preserving the building's character. We hope to have the pleasure of welcoming you back for an even more comfortable experience. Isabelle, Cheffe de réception au Mercure Lyon Centre Plaza République.

Customer review rating 4.0/5

Richard W. Friends - Confirmed reviews ALL

All fine except room was too hot and we could not make it cooler.

Hello, Thank you for your excellent ratings. We’re delighted you had a pleasant stay with us. We also appreciate your note regarding the room temperature and will keep it in mind as we work to improve our guests’ comfort. Kind regards, L'équipe de l'hôtel Lyon Centre Plaza République****

Customer review rating 4.5/5

Laura T. Friends - Confirmed reviews ALL

A lovely hotel in the centre of Lyon, which is a great location to explore the whole city. The room was clean and good for a simple lace to sleep as we spent most of the time out in the city. The room was quite hot though and there was a sign above the air con to say the hotel had switched to heating mode so don't use the air con. If this was fixed it would have been excellent.

Dear Madam, Thank you for your feedback. We’re pleased you enjoyed our central location and found the room clean and convenient for exploring Lyon. We also appreciate your comment regarding the room temperature and will take it into consideration to improve our guests’ comfort. We hope to have the pleasure of welcoming you again on your next visit to Lyon. Kind regards, L'équipe de l'hôtel Mercure Lyon Centre Plaza République****

Other web-users rate our hotel

  • 602 reviews 9.5/10 Location
  • 771 reviews 5.5/10 Room
  • 714 reviews 9.2/10 Service
  • 13 reviews 7/10 WiFi
  • 453 reviews 4.3/10 Comfort
  • 335 reviews 8.1/10 Breakfast
  • 214 reviews 7.4/10 Cleanliness
  • 118 reviews 5.9/10 Vibe

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