Hotel Mercure Lyon Centre Plaza Republique.

Hotel Mercure Lyon Centre Plaza Republique. 4 stars

Customer review rating (ALL Rating) 4.5/5 895 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Gourmet meals, breakfast to dinner: terrace, restaurant or in-room

  • Public underground and paid car park located 50 meters from the hotel

  • Charming location in the heart of Lyon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Lyon Centre Plaza Republique.

5 rue Stella
69002 LYON
France

GPS:45.760652, 4.836806

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Carrousel Bar

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Our accommodation(s)

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  895 reviews

TripAdvisor Rating  4.0/5  681 reviews

lovely location

Customer review rating 5.0/5

Tom Friends - Confirmed reviews ALL

came to watch lyon play rugby. usually stay at le saxe lafeyett but they didnt have space. but i was very satisfied with this stay and in fact will be staying here in the future.

nice hotel, localisation

Customer review rating 4.5/5

Joanna Business - Confirmed reviews ALL

personally I preffer to open a window if possible

ok

Customer review rating 3.0/5

- Business - Confirmed reviews ALL

Well located, basic and clean rooms

Dear Anne T., Thank you for posting this review. We wished that your stay was more satisfying. Could you please precise what went wrong during your stay ? We hope that you will trust us again for a new stay. Benjamin

Bad Management

TripAdvisor rating 1.0/5

NiHaoTom Couples - TripAdvisor review

Elevator defect. Our room was at floor 7th. The Aircon was defect, too. The manager told me I should open the window! A old hotel with a bad Management. They gave us 10% price reduction for the first night due to the broken AC. I don’t know why Booking.com had this bad Hotel in their catalog.

Dear M&Ms Wagner, Thank you for taking the time to write us on Booking, TripAdvisor and Google following your recent stay in Mercure Plaza République. I have read very carefully your comments and I apologize for your unfortunate experience. You warned us that your A/C as weak on your first night, and the technician came to fix it on the day after. The elevators were indeed down last weekend. Our receptionnists tried their best to help our guests by carrying their bags through the stairs. I really want to apologise for this inconvenience. A technician came Sunday non and the defective pice has been changed. The satisfaction of our guests is our top priority. I hope the gifts in our room at check in pleased you. I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to have the opportunity to see you soon in Mercure Plaza République. Isabelle Serre, Front office Manager.

Great location, great staff

Customer review rating 5.0/5

Michael Business - Confirmed reviews ALL

Great

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Other web-users rate our hotel

  • 459 reviews 9.4/10 Location
  • 550 reviews 5.7/10 Room
  • 565 reviews 9.2/10 Service
  • 7 reviews 10/10 WiFi
  • 339 reviews 4/10 Comfort
  • 265 reviews 7.9/10 Breakfast
  • 162 reviews 8.6/10 Cleanliness
  • 73 reviews 4.7/10 Amenities

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