Hotel Mercure Lyon Centre Plaza Republique. 4 stars

Customer review rating (ALL Rating) 4.2/5 5,119 reviews

ALLSAFE approved hotel

Information message

Hotel Mercure Lyon Centre Plaza Republique.
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+ 20 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Gourmet meals, breakfast to dinner: terrace, restaurant or in-room

  • Public underground and paid car park located 50 meters from the hotel

  • Charming location in the heart of Lyon

  • Family Rooms and connecting rooms.

Hotel location

Hotel Mercure Lyon Centre Plaza Republique.

5 rue Stella
69002 lyon
france

Fax: (+33)4/78423334

Check-in from 15h00

Check out up to 12h00

  • BUS STATION BELLECOUR:  C5-C9-C10-C12 BELLECOUR

  • BUS STATION BELLECOUR2:  C20-14-15-27-35 BELLECOUR

  • BUS STATION BELLECOUR3:  40-88- S1 BELLECOUR

  • BUS STATION CORDELIERS:  9-27-171-C3-C5 CORDELIERS

  • BUS STATION CORDELIERS1:  C13-C14-C23 CORDELIERS

  • BUS STATION PONT WILSON RD:  27-171-C5-C9-C23 PONT WILSON RD

  • METRO LIGNE A - CORDELIERS 100 M:  A CORDELIERS

  • METRO LIGNE D -BELLECOUR 150 M:  D BELLECOUR

  • By plane

    LYON SAINT EXUPERY At 25km / 15.54 miles

  • By train

    LYON PART-DIEU At 3km / 1.86 miles

GPS:45.760652, 4.836806

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Carrousel Bar Non contractual photo

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Our accommodation(s)

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

Our guest reviews for
Hotel Mercure Lyon Centre Plaza Republique.

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,119 reviews

TripAdvisor Rating 4.0/5

644 reviews

Good stay

Customer review rating 4.0/5

M. Business - 14/11/2021 Confirmed reviews ALL

I didnt face any issues. It will be good for the hotel to provide still water to those coming from outside Europe in the room.

Both

Customer review rating 4.5/5

Lise F. Friends - 29/09/2021 Confirmed reviews ALL

We arrived late in the evening and got good service.

Over priced

Customer review rating 2.0/5

B. A. Couples - 28/09/2021 Confirmed reviews ALL

320 euros for a 19SQM room even in the center of Lyon is a non sense. I was not awre of the major congress in Lyon (Bocuse d'OR) and was very astonished to say the least by the price charged. This is in my eyes not accpetable I will refrain from using Mercure services for awhile going forward even if I am a platinum member.

Great staff

Customer review rating 4.5/5

Scott Business - 22/09/2021 Confirmed reviews ALL

Of course the location is top notch and the facilities were in excellent condition. My compliments go to the staff who made great effort to assist us in having a wonderful time and address any concerns quickly and competently.

well located

Customer review rating 4.0/5

Anonymous Business - 17/09/2021 Confirmed reviews ALL

Good location, nice staff, clean rooms -but very small

Well Located, Ok to stay only one night

Customer review rating 3.0/5

Sergio A. Couples - 06/09/2021 Confirmed reviews ALL

Overall it was Ok to stay one night. Staff was very friendly and bed was really good. On the non positive side would rate medium to low the interior of the building , old, very small room and super very small toilette and shower.

Very nice hotel staff, it’s close to everything, I will come back!

Customer review rating 5.0/5

Hao Couples - 01/09/2021 Confirmed reviews ALL

Very nice hotel staff, it’s close to everything, I will come back!

Good stay at a top location

Customer review rating 4.0/5

Nickels W. Families - 23/08/2021 Confirmed reviews ALL

All good

Dear Nickels W., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre plaza Republique. It is always a pleasure to receive positive feedback. We sincerely hope we can see you again very soon in Mercure Plaza République! Benjamin, in charge of the customer experience.

Great 1 night

Customer review rating 4.0/5

Mark A. P. Couples - 21/08/2021 Confirmed reviews ALL

Good hotel, pleasant stay

Dear Mark V., Thank you for sharing your feelings regarding your recent stay in the hotel Mercure Plaza Republique. We are glad that you enjoyed your stay. It will be a great pleasure to welcome you back. Benjamin, in charge of the customer experience.

Good location

Customer review rating 4.5/5

Cd Families - 21/08/2021 Confirmed reviews ALL

Very pleasant stay, efficient staff.

Dear Claude d., Thank you very much for this positive feedback. We are glad that your stay in the hotel Mercure Plaza Republique gave you entire satisfaction. It will be a great pleasure to welcome you back. Benjamin, in charge of the customer experience.

Well located, parking nearby, friendly staff

Customer review rating 4.0/5

Anonymous Families - 15/08/2021 Confirmed reviews ALL

Everything was fine, no problem.

Dear Andres M., Thank you very much for this positive feedback. It will be a great pleasure to welcome you back. Benjamin, in charge of the customer experience.

Good

Customer review rating 4.5/5

Benjamin Couples - 10/08/2021 Confirmed reviews ALL

We had a short, one-night stay. Good location in the town center, comfortable, clean room. Friendly staff. Didn't try breakfast.

Dear Benjamin L., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre plaza Republique.. It is always a pleasure to receive positive feedback. We sincerely hope we can see you again very soon in Mercure Plaza République! Benjamin, in charge of the customer experience.

Great location and very helpful staff

Customer review rating 4.5/5

Gary M. Friends - 08/08/2021 Confirmed reviews ALL

Excellent. The staff at this hotel are professional and very customer service oriented

Dear Gary M., Thank you for your comment and your precious positives remarks, especially the ones regarding the quality of our staff, which is very important for us. It will be a great pleasure to welcome you back. Benjamin, in charge of the customer experience.

Exceptional service, very good location , quiet

Customer review rating 5.0/5

Anonymous Couples - 29/07/2021 Confirmed reviews ALL

It was our wedding anniversary and we asked a good restaurant for dinner. Many were closed ( Monday) , the others were fully booked. We were ready to give up . The receptionist didn’t give up and kept calling for a good hour until she found a good one , making our evening special.

Dear Giuseppe D., Thank you for your comment and your precious positives remarks, especially the ones regarding the quality of our staff, which is very important for us. It will be a great pleasure to welcome you back. Benjamin, in charge of the customer experience.

City Stopover

TripAdvisor rating 4.0/5

ove931 28/07/2021 TripAdvisor review

Perfect place to stay in overnight, smack in the middle of town in between the rivers. Lots of bars, restaurants and shopping on walking distance. Qualitative level of the breakfast even if I arrived late and some breakfast items were no longer available.

Dear Madam, Dear Sir, Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. It will be a great pleasure to welcome you back.

Excellent city centre hotel

TripAdvisor rating 4.0/5

mgriffiths2021 28/07/2021 TripAdvisor review

The hotel was central to everything from parking to shopping, bars and restaurants as well as the old town and furnicular. Staff were very helpful and friendly giving advice and letting us check in early.

Dear Mr Griffiths, Thank you for your comment and your precious positives remarks, especially the ones regarding the quality of our staff, which is very important for us. Our location is indeed ideal; with the museums, restaurants, and all the sights we are proud to be partners with. We sincerely hope we can see you again very soon in Mercure Plaza République !

Very nice room with Basel Card!

TripAdvisor rating 5.0/5

Memoria J Solo travel - 13/02/2020 TripAdvisor review

The room was very nice, spacious, and clean. The location is a little far out of the city centre, but it makes up for it with the free Basel Card, which covers public transportation and discounts on most sites, such as the museums and boat rides I really enjoyed staying here and wish I could've stayed longer I only wish we didn't have to pay for the coffee pods to go with the coffee machine in the room. The pods should've been included.

Dear "Memoria J", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Best regards,

Wonderful stay

TripAdvisor rating 5.0/5

Christophe0167 Couples - 15/01/2020 TripAdvisor review

This is our go to hotel for our trips to Lyon. The location is amazing and central and walkable to everything from restaurants, sites, museums, and shops to all forms of public transportation. The staff are exceptional and breakfast is a must.

Dear "Christophe0167", Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team!

End of the year trip to Lyon

TripAdvisor rating 4.0/5

123ralfs3 Couples - 05/01/2020 TripAdvisor review

The hotel is placed in the heart of Lyon close to place Bellecour. The personnel is very friendly and responsive. The rooms are small, and the bathrooms are so small that it is impossible to move around without bumping into something.

Dear "123ralfs3", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Wonderful stay ❤️.

TripAdvisor rating 5.0/5

PJV527 Family - 24/12/2019 TripAdvisor review

Wonderful stay in the center of Lyon. Lovely atmosphere, helpful staff, children friendly, neat and clean rooms, easy access to the shopping center makes this stay very easy and pleasant. Breakfast options were also good.

Dear "PJV527", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

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