Hotel Lyon Croix Rousse Henon Hotel 3 stars 
Customer review rating 4.0/5 
484 reviews
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Hotel Lyon Croix Rousse Henon
48 Rue Jacques Louis Henon
Croix Rousse
69004 lyon
france
Check-in from 14h00
Check out up to 12h00
Our accommodation(s)
Welcoming, modern and warm, with a comfortable bed and a functional bathroom, our rooms offer everything necessary to spend a pleasant stay.
Our guest reviews for
Hotel Lyon Croix Rousse Henon
100% genuine reviews from our guests
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TripAdvisor Rating
530 reviews
well organised very friendly, especially in view of Corona circumstances
Customer review rating 4.5/5
Anonymous Business - 17/04/2021 Confirmed reviews ALL
impressive adaptation to the difficulties because of the Corona crisis. The efficiency. The friendlyness
Dear Dirk T., We very much appreciate your comments regarding your stay at the ibis Styles Lyon Croix Rousse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane and the entire Ibis Styles Lyon Croix Rousse team
Loved the neighborhood.
Customer review rating 4.5/5
Jeanette Friends - 09/03/2020 Confirmed reviews ALL
Friendly staff, excellent location, comfortable room for my handicapped friend.
Decent accommodation but little attention to customer comfort.
Customer review rating 3.0/5
Claire C. Couples - 29/12/2019 Confirmed reviews ALL
Room was basic but fine but bath towels were small and worn out and we had to ask for a second one. Shower gel ran out on second day and was never replaced.
Never again
Customer review rating 0.5/5
Anonymous Business - 06/12/2019 Confirmed reviews ALL
Smelly room, noisy Air Con, broken toilet, lift out of order while room is a n 6th floor, cigarette smells in corridor, reception and breakfast opening late... Beautiful night with no sleep when next day i’m working with patients... thank you !
Dear GREGORY B., Thank you for taking the time to tell us about your experience at the Hôtel Lyon Croix-Rousse Hénon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane
Good simple hotel
Customer review rating 3.5/5
Fred Business - 01/12/2019 Confirmed reviews ALL
Very nice stay.. great staff
Dear FREDERIC P., We very much appreciate your comments regarding your stay at the Hôtel Lyon Croix-Rousse Hénon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane
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