Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,507 reviews

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Mercure Lyon Centre Saxe Lafayette Hotel - Image 1
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Mercure Lyon Centre Saxe Lafayette Hotel - Image 4
29 rue de Bonnel, 69003 LYON, France

Description

Hotel extras

  • Heated indoor pool and fitness center

  • Bistro-style restaurant and 24-hour room service

  • Valet parking (fee applies; cars and motorbikes only; max. height 6 ft.1")

  • Family rooms for 4 people with 2 large double beds

  • Hotel awarded the Green Key eco-label for 2026

Our accommodation(s)

Hotel location

Mercure Lyon Centre Saxe Lafayette Hotel

29 rue de Bonnel
69003 LYON
France

GPS:45.7617, 4.845861

Telephone
Fax +33 4 72 61 17 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE GARAGE RESTAURANT

Nestled in a 1930s garage, the restaurant charms with its modern decor. Discover Coraline Forest's bistro-style cuisine: a blend of Lyon classics and international flavors. Private dining rooms available.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,507 reviews

Customer review rating 5.0/5

Todd B. Business - Confirmed reviews ALL

Check out- in staff was very friendly and welcoming. Parking was easy and convenient. Super breakfast buffet!

Dear Todd, We would like to thank you for sharing such a positive review of your stay. We are delighted to hear that you enjoyed our ideal location and that our staff made you feel so welcome right from your arrival. It is also great to know that you found our parking convenient and, above all, that you enjoyed our breakfast buffet! Your satisfaction is our greatest reward. We look forward to welcoming you back very soon. Best regards, The Mercure Saxe Team

Customer review rating 5.0/5

Jacqueline A. Couples - Confirmed reviews ALL

We had a great time at the hotel. It was clean, the food was great, the service was excellent.

Dear Jacqueline, Thank you for your wonderful feedback! We are delighted to hear that you had such a great time with us. It is a pleasure to know that the cleanliness of our rooms, the quality of our food, and the excellence of our service all met your expectations. Your satisfaction is the best reward for our entire team. We look forward to welcoming you back for another "very happy" stay in the near future! Warm regards, The Mercure Saxe Team

Customer review rating 4.5/5

Desley H. Couples - Confirmed reviews ALL

Well located hotel Friendly staff Good facilities

Dear Desley, Thank you for your kind review. We are delighted that you enjoyed a comfortable stay and appreciated our friendly staff, prime location, and facilities. It was a pleasure having you with us, and we look forward to welcoming you back very soon! Best regards, The Mercure Saxe Team

Customer review rating 4.0/5

Willem J. Couples - Confirmed reviews ALL

Nice place to stay in Lyon. Friendly staff and great breakfast. Rooms are somewhat outdated and airco was not working that well. So was warm in the room. Pool can’t be called a pool, so small. Chlorine from pool does not make it nice to use the gym.

Dear Willem, Thank you for taking the time to share your experience. We are delighted that you enjoyed our location, the welcome from our team and the quality of our breakfast. However, we regret the inconvenience you experienced regarding the air conditioning and the temperature in your room. During this off-season period, the operation of our centralised system may be limited. We have also taken note of your comments regarding the condition of the rooms, the size of the swimming pool and your concerns about the smell of chlorine. Your feedback is invaluable and helps us identify areas for improvement. We hope to have the pleasure of welcoming you back so that we can offer you an experience that better meets your expectations. Kind regards, The Mercure Saxe Team

Customer review rating 2.5/5

Marie J. Families - Confirmed reviews ALL

Adequate but nothing exceptional. Good breakfast. Not enough toiletries (eg no body cream, no shower cap etc), no slippers or bathrobes. Hence more 3 star than 4 star. Not particularly well located, if using public transport to go to the old town.

Dear Marie, Thank you for taking the time to share your detailed feedback. We are delighted that you enjoyed our breakfast, whilst taking note of your comments regarding the toiletries and in-room amenities. We would like to inform you that bathrobes, slippers and certain complimentary toiletries are available in our Privilege room category. Please do not hesitate to choose this category on your next stay to enjoy an even higher level of comfort. Regarding our location, we would like to point out that the hotel is situated approximately a 15-minute walk from the city centre and also benefits from excellent public transport links (bus, tram and metro) in the immediate vicinity, making it easy to get to the old town. We hope to have the pleasure of welcoming you back to offer you an even more satisfying experience. Kind regards, The Mercure Saxe Team

Other web-users rate our hotel

  • 824 reviews 9/10 Location
  • 1,451 reviews 7.4/10 Room
  • 1,336 reviews 9.1/10 Service
  • 903 reviews 7.7/10 Comfort
  • 897 reviews 9.3/10 Breakfast
  • 472 reviews 7.6/10 Cleanliness
  • 385 reviews 7.8/10 Food
  • 263 reviews 3.3/10 Pool

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