Mercure Lyon Centre Saxe Lafayette Hotel

Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 3,007 reviews

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Hotel extras

  • Brunch on Sundays from 11.30am to 3pm

  • Home-cooked dishes in the restaurant or from room service every day.

  • Near Lyon Part Dieu TGV station

  • Family rooms for 4 with two double beds

ALLSAFE approved hotel

Hotel location

Mercure Lyon Centre Saxe Lafayette Hotel

29 rue de Bonnel
69003 LYON
France

GPS:45.7617, 4.845861

Telephone +33 4 72 61 90 90

Fax +33 4 72 61 17 54

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Garage Restaurant

Revel in the ambiance of the restaurant, with decor inspired by the automotive world. Enjoy seasonal dishes that blend simplicity and generosity, and complement them with the perfect wine, as chosen by our head sommelier.

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Our accommodation(s)

Whether you are traveling alone, as a couple or with your family, you will love our peaceful and spacious rooms, all with double or twin beds. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,007 reviews

TripAdvisor Rating  4.0/5  1,874 reviews

Good but can be even better with small details

Customer review rating 3.5/5

Christy Business - Confirmed reviews ALL

It is a bit confusing when charging the deposit €350/night already to my credit card, and then charged the total amount again to my credit card when I checked out. I see that the deposit amount still has not been reimbursed back to my credit card. I checked in 15th Nov evening and checked out 16th Nov. Also, my agency has booked 1 person room for me, but apparently, I was told that my room was more expensive because i stayed in a 2 double beds room, which I never have asked for it. I have stayed in the hotel before for several nights, so that was a bit disappointment for recent stay. Christy

Great location, comfortable stay

Customer review rating 4.5/5

Sheila F. Friends - Confirmed reviews ALL

Rooms were clean and spacious Breakfast buffet was outstanding Only suggestion is that the tv be available in English. There was no way to change from French

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maud Gonin Front Office Manager

Bad room

Customer review rating 2.0/5

F. Business - Confirmed reviews ALL

Uncomfortable and ugly room. Air conditioning was not scalable. No coffee (only instant coffee with chocolate). Glass are in paper.... Despite its price this hotel looks more like an Ibis one

Good location

Customer review rating 4.0/5

David H. Business - Confirmed reviews ALL

From entry to depart the Mercure was superb. If you arrive with your car they put in their garage for you and it is outside the door when you want to leave. The staff are helpful and efficient and the restaurant is good, if a little pricey. My only negative point is no USB charging places in the bedroom which for a hotel of this standing was disappointing.

Dear CATRIONA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maud G. Cheffe de réception

Very comfortable

Customer review rating 5.0/5

Novyce Friends - Confirmed reviews ALL

Well located, very courteous staff.

Dear NOVYCE F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maud Gonin Front Office Manager

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Other web-users rate our hotel

  • 719 reviews 8.7/10 Location
  • 1,399 reviews 7.3/10 Room
  • 1,361 reviews 8.6/10 Service
  • 7 reviews 9.4/10 WiFi
  • 862 reviews 9.2/10 Breakfast
  • 435 reviews 7.1/10 Cleanliness

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