A very nice hotel in a convenient location. Ample breakfast and restaurant onsite plus a bar open late in night provide nice environment for work and pleasure.

I probably won’t recommend your hotel to anyone. The bed was not comfortable at all because it was too hard. It was also unbelievable that your hotel charges an hourly rate for early check-in.

I spent a two night stay and if there's nothing special about room (it could even deserve a bit of a refresh), I was positively surprised by the overall service and specifically the restaurant. I experienced both breakfast and dinner and besides being welcomed properly, the food was really great. Special mention for the breakfast, great choice and wonderful scrambled eggs.

A very good experience at Hôtel Mercure Lyon Centre Saxe Lafayette. Good location, good service and very nice rooms.

- Spa extremely small and useless - Quality of bed rather low

Our stay at your hotel was perfect for our business trip. There is a gentleman from Wales that works at the bar in the evening time and he is very helpful and friendly and was very attentive. He also makes very good Cocktails. This hotel is good for business travellers.

Poor experience

Very professional staff.

Very pleasant, attentive and efficient staff, tasty breakfast with loads of choice, very comfortable bed.

We checked in online, so upon arrival we were given our key and directed to our room. The room was nicely decorated, with a small but efficient bathroom, plenty of electrical outlets, and very good lighting. The bed was a bit soft for my taste, but I like a very firm bed. The lift was conveniently located and fast. When we needed help late at night, the front desk responded quickly.

Hotel was having some building work done but no problems for us. Near tram stops and very convenient for Halles Paul Bacousse. Staff helpful, bar and restaurant OK two stops on tram from part Dieu station

Really great hotel - extremely nice and helpful staff, very good location, super breakfast and wonderful value - we will be back! Particular call out to Lucy who was really helpful! Overall super visit - thanks to all

The area under a lot of construction works, the hotel car entrance had to be closed when I was leaving so I had to stop in the middle of the road and drag my luggage to the car Under the bed we found cockroach above that the attitude of All call center for my next stay Mark my as dishonest which completely ruin my day and whole travel

Pleasant stay at this hotel. The room was very comfortable and spacious and quiet (overlooking a small street behind the hotel. Although the bathroom was small, the shower was excellent. It was a pity the restaurant was closed but the bar was pleasant and relaxing. The location of the hotel was exactly what I required. I recommend this hotel

We stayed in this hotel twice this summer as a stopover. The staff are friendly and helpful, the rooms nice, and you can easily get around town on foot while the car is parked safely in the hotel garage. While the breakfast is very good, definetely stay away from the restaurant for dinner! The Ceasars Salad had nothing to do with a Ceasars Salad, except maybe the price, and was simply not edible. The childrens menu was a piece of dry minced meat with a very small serving of fries, with a quality that McDonalds would have been ashamed of, and this with a price of 15 (!) Euro for a childrens menu. Instead, follow one of the restaurant recommendations of the front office staff.