Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Customer review rating 4.4/5 6,424 reviews
Mercure Lyon Centre Saxe Lafayette Hotel
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Room 1

Number of guests
Children's age

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Hotel extras

  • Right in the heart of the city

  • Fitness center and private covered pool

  • Private car park with valet service

  • Close to the TGV train station

  • Family Rooms for 4 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • PorterPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Your hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Mercure Lyon Centre Saxe Lafayette Hotel

29 rue de Bonnel
69003
lyon
france

Tel: +33472619090

Fax: (+33)4/72611754

Contact email

Check-in from 14h00

Check out up to 12h00

  • C13 :  C13 SAXE - BONNEL

  • C9 :  C9 SAXE - BONNEL

  • JEAN MACE :  B GUICHARD

  • IUT FEYSSINE :  T1 P. DE JUSTICE

  • By plane

    GENEVA COINTRIN At 150km / 93.75 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 90km / 56.25 miles

  • By plane

    LYON SAINT-EXUPERY At 30km / 18.75 miles

  • By plane

    ST ETIENNE BOUTHEON At 90km / 56.25 miles

  • By boat

    NAVIGUINTER At 3km / 1.88 miles

  • By helicopter

    BRON At 20km / 12.5 miles

  • By train

    LYON PART DIEU At 1km / 0.62 miles

  • By train

    LYON PERRACHE At 3km / 1.88 miles

GPS :45.7617, 4.845861

Our accommodations

Whether you are traveling alone, as a couple or with your family, you will love our peaceful and spacious rooms, all with double or twin beds. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

Privilege Room with 1 king-size bed (renovated)

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 king-size bed (renovated)

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 double beds (renovated)

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE GARAGE RESTAURANT

Type of cuisine: Regional

Revel in the ambiance of the restaurant, with decor inspired by the automotive world. Enjoy seasonal dishes that blend simplicity and generosity, and complement them with the perfect wine, as chosen by our head sommelier.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GARAGE BAR

Photo non contractuelle / Strictly non binding

Whether meeting for business or taking a moment to unwind, our friendly bar is the perfect place for cocktails or other refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 354

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Lyon Centre Saxe Lafayette Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,424 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,714 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located

Customer review rating 4.4/5

Basem Families - 17/03/2020 Confirmed reviews ALL

FR It was agreeable and comfortable

Very comfortable hotel with good location

Customer review rating 4.4/5

Business T. Business - 13/03/2020 Confirmed reviews ALL

I stayed here for a week on a business trip. Thought the hotel was very clean and comfortable and offered everything I needed. I liked the location, as it was about 10-15 min walk from the main drag, making it a bit more quiet stay. Would stay here again.

"Well located", "Good stay"

Customer review rating 4.4/5

Kambire Business - 04/03/2020 Confirmed reviews ALL

It was great staying there. I just missed an ice compartment in the refrigerator. I did not enjoy the fitness room or swimming pool in the basement. The equipment are great, but just do not like their locations.

unfriendly staff espcially those who are in the room service/bar

Customer review rating 4.4/5

Zaki O. Couples - 03/03/2020 Confirmed reviews ALL

during my stay I called the room service to request for two empty glasses of wine and a key for the bottle of wine that I brought with me from outside. The man responded to me positively and was about to come to my room to bring my request, but he called me back in a minute saying that his manager/supervisor told him not to respond to my request and that I have to go down to the bar to get the two glasses and the key for the bottle myself. then , I told him nicely that If he can at least bring me the glasses to my room and I will get down to the bar to open the bottle of wine because it is not nice that I go down carrying with me the glasses and the bottle of wine, but he was firmed and refused. Then, I called the reception to explain to her the situation and asking for a kind assistance to resolve this issue which did not happen to me or to other friends of me during the stay in any hotel. The reception girl took note of my request and complain but did not get back to me, and when I called her again to follow up , she told me that I have to go down to take the glasses my self and the key for the bottle. I asked her if this is inly because I made my request during the dinner time, but she said no confirming that it is applicable for anytime. Then, I told her that I am not satisfied about this kind of treatment that I have not faced in any other hotel I stayed in the countries that I have visited which are recorded on my booking.com account; however, her response was cold and confirming that nothing will change whatever happens. Despite of my disappointment , I went down to the bar politely to bring the glasses and opened 2 bottles and went back to my room without making any comment deciding that I am going to make my comment in written on booking.com which I did yesterday.

prima

Customer review rating 4.4/5

Betty Families - 29/02/2020 Confirmed reviews ALL

prima

I want to remind ! I have not been refunded the deposit amount. Accommodation paid in full

Customer review rating 4.4/5

Elena Couples - 26/02/2020 Confirmed reviews ALL

I want to remind ! I have not been refunded the deposit amount. Accommodation paid in full

Customer review rating 4.4/5

Anonymous Families - 26/02/2020 Confirmed reviews ALL

Good things: 1) Well located. 2) Good room. 3) Enjoyed the pool. On the downside: 1) work being carried out in the reception/lift area. 2) Thin paper cups instead of china ones - not great if you're offering hot drinks. Re below: booked via Eurostar

Lovely staff

Customer review rating 4.4/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

Staff extremely helpful Looked after our family Great location

nice personel

Customer review rating 4.4/5

Someone Business - 21/02/2020 Confirmed reviews ALL

organised as scheduled hotel people makes you feel they are at your service well located

Comfortable stay

Customer review rating 4.4/5

Brighton Families - 17/02/2020 Confirmed reviews ALL

Overall we felt this was a good hotel for a weekend visit - good transport, easy to walk to the centre or the Part Dieu commercial centre and great for the food halls. The only criticism would be that you appear to have difficulty enforcing the no-smoking rules. It was so bad when we walked along the corridor to our room that we actually checked whether we were on a smoking floor. The staff were quick to switch on the ventilation but admitted they had a problem with smokers. On the Sunday evening, the odour of cigarette smoke was coming through the vent in our bathroom leaving our bathroom smelling of cigarettes.

Well located

Customer review rating 4.4/5

Montserrat Business - 14/02/2020 Confirmed reviews ALL

Good service and place. MY stay was short to visit the Mondial de Métiers and all run good.

Short and sweet

Customer review rating 4.4/5

Anonymous Families - 06/02/2020 Confirmed reviews ALL

Service was great - but you should update that there are renovations.

Very comfortable stay in Lyon

Customer review rating 4.4/5

A S. Families - 04/02/2020 Confirmed reviews ALL

We stayed 4 nights at Hôtel Mercure Lyon Centre Saxe Lafayette. Our stay was very comfortable. We had two double beds in our room. There was plenty wardrobe space. The walk in shower had good water pressure. Everything in the room was very functional, comfortable and clean. The reception staff all spoke very good English. We did make a few requests and they were met with promptly without any unpleasantness. The hotel lobby is being refurbished. But it did not in any way affect our stay / movement in and out of the hotel. A big shout out to Laura who is exceptionally lovely and so helpful. We miss her lovely smile! Absolutely no hesitation in recommending this hotel.

Efficiant hotel good location

TripAdvisor rating 4.0/5

dneilsmith99 24/01/2020 TripAdvisor review

Hotel was having some building work done but no problems for us. Near tram stops and very convenient for Halles Paul Bacousse. Staff helpful, bar and restaurant OK two stops on tram from part Dieu station

good location

Customer review rating 4.4/5

Thomas T. Business - 21/01/2020 Confirmed reviews ALL

friendly staff

The refurbishment is really getting in the way of a good experience

Customer review rating 4.4/5

David T. Business - 20/01/2020 Confirmed reviews ALL

Room fine, good breakfast. But no warning that the construction still going. only one person checking in at the desk, much too slow. I arrived late, there was a mix up with my booking when i did get to the desk also. Took much time after a long day.

Very good as usual

Customer review rating 4.4/5

G. Families - 07/01/2020 Confirmed reviews ALL

Very professional staff.

Family stay

Customer review rating 4.4/5

Anonymous Families - 05/01/2020 Confirmed reviews ALL

Lovely staff. Excellent breakfast (but shame for the parking that is not on site and cost 24 euros a day)

Great & Professional Services

Customer review rating 4.4/5

S. K. W. Families - 03/01/2020 Confirmed reviews ALL

The concierge services were superb. They all speak good English and were able to assist and advice us in many ways when our train services were cancelled due to strike. They were also very prompt in attending to our requests during our stay. We were very impressed. The location was great and very convenient to access good food!

No impress

Customer review rating 4.4/5

Anonymous Families - 02/01/2020 Confirmed reviews ALL

room booked for 3, only 2 large towels. Gone downstair to claim another one. Asked if i checked well, i say yes. than they told me that they will give us one more....i am still waiting for it.

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