Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,469 reviews

Mercure Lyon Centre Saxe Lafayette Hotel - Image 1
Mercure Lyon Centre Saxe Lafayette Hotel - Image 2
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Description

Hotel extras

  • Heated indoor pool and fitness center

  • Restaurant open 7 days a week, offering homemade cuisine and room service

  • Private car park with valet parking (max. height 6 ft)

  • Near Lyon Part Dieu TGV station

  • Family rooms for 4 with 2 large double beds

Our accommodation(s)

Hotel location

Mercure Lyon Centre Saxe Lafayette Hotel

29 rue de Bonnel
69003 LYON
France

GPS:45.7617, 4.845861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Garage Restaurant

Nestled in a 1930s garage, the restaurant's alluring and modern decor is inspired by automobiles. Enjoy seasonal dishes by a our chef, Coraline Forest, accompanied by a selection of great wines.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,469 reviews

TripAdvisor Rating  4.0/5  1,925 reviews

Certificate of excellence 2023

Very Dated and Poorly Designed Room, Not 4 Stars

Customer review rating 2.5/5

D&w Couples - Confirmed reviews ALL

Let's start with the door and the closet next to the door. You can't open the closet door all the way because it hits the door closer (the apparatus that automatically closes the door). It would have been better to have left shelves with out a door to the closet. I can't believe someone didn't pause after the installation of the 1st door. Moving on to the bathroom, comically small at about 4 meters square and that includes the toilet. So small the counter required a square cut to enable the bathroom door to open and close. Towels? About 2 or 3 years past their replacement, decidedly threadbare. The room's furniture was dated and worn and with all the extra space in the room you might have thought another square meter or two could have been given to the bathroom. Breakfast was adequate for a Mercure. Staff was helpful and attentive.

Dear guest, Thank you for your detailed feedback on your experience. We are very sorry to hear that your stay did not fully meet your expectations. We note your comments regarding the design of the room and bathroom. This feedback is invaluable to us in identifying improvements. With regard to the towels, we regret that they did not live up to your expectations. We are nevertheless pleased to read that you appreciated the attention and availability of our staff, as well as the quality of the breakfast. We hope to have the opportunity to welcome you again and offer you an improved experience in line with your expectations. Best regards, The mercure saxe team

Great hotel, always comfortable

Customer review rating 4.5/5

Ben B. Business - Confirmed reviews ALL

This was a business trip. Hotel was in a good location, room was clean, breakfast was good, staff were very pleasant and professional; check-in and check-out were easy and smooth.

Dear guest, Thank you for sharing your experience! We're thrilled to hear that our hotel met your expectations during your business trip. It's great to know that you appreciated our location, clean rooms, and the quality of our breakfast. Your kind words about our staff's professionalism and the smooth check-in and check-out process mean a lot to us. We hope to welcome you back for another comfortable stay, whether for business or leisure. Best regards The Mercure saxe Team

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Well located, helpful staff all time with smiles

Good location

Customer review rating 4.0/5

Anna Business - Confirmed reviews ALL

Close to city centre and restaurants nearby. The hotel has a nice restaurant too. Good breakfast buffet.

Excellent experience

Customer review rating 4.5/5

Cédrick Business - Confirmed reviews ALL

Nice and tidy room, wide variety of breakfast items. Very well located.

Dear guest, Thank you for sharing your excellent experience! We're delighted to hear that you enjoyed your stay, especially the room's cleanliness, our diverse breakfast offerings, and the convenience of our location. It was our pleasure to host you, and we look forward to welcoming you back for another wonderful stay! Best regards, The Mercure saxe Team

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Other web-users rate our hotel

  • 813 reviews 9.1/10 Location
  • 1,444 reviews 7.3/10 Room
  • 1,237 reviews 8.7/10 Service
  • 10 reviews 5.9/10 WiFi
  • 906 reviews 9.3/10 Breakfast
  • 899 reviews 7.9/10 Comfort
  • 436 reviews 7.7/10 Cleanliness
  • 259 reviews 3.3/10 Pool

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