Very pleasant, attentive and efficient staff, tasty breakfast with loads of choice, very comfortable bed.

We checked in online, so upon arrival we were given our key and directed to our room. The room was nicely decorated, with a small but efficient bathroom, plenty of electrical outlets, and very good lighting. The bed was a bit soft for my taste, but I like a very firm bed. The lift was conveniently located and fast. When we needed help late at night, the front desk responded quickly.

Excellent welcome and comfortable room. Restaurant only average and expensive for what we had

Very good and efficient

I am unsatisfied about quality for the bad , it’s just swimming pool !!! The bed is very and very soft .

In the 5-day stay, we had booked a superior room which is very spacious. The windows shut well and keep the street noise away. The large king-size bed is perfect. For two people, the stowing space for clothes is just a little too few. The unlucky setup of the shower causes the water to pour over to the bathroom floor and left us with a full wet floor towel every morning. The breakfast is rich, high-quality and made with love; it leaves us with no wishes. Particularly, the salami is a dream!

Spent four night here, with my young children. Great central location walking distance from most main attractions in Lyon. Hotel is very clean & staff are friendly.

The hotel is clean and nice. Maid service was good. The beds were too hard for my taste, though. The front desk staff got my bill wrong both times I stayed there. The first time they double billed me for 2/10/2021, which I am still try to sort out and the second stay a few days later they charged my restaurant bill to the wrong credit card, even though I was very specific on what to charge to to.

Location was good and quiet, our room was big and beds were fine. However Bathroom was old, carpets were outdated, our bed was slightly collapsed. Overall we stayed 1 night, it was ok but I actually expect better quality from Mercure Hotels.

Good experience, breakfast was lovely with a good choice to suit everyone. Clean rooms, but I would say for us, the rooms were a little too warm and had we had trouble sleeping, the second night we opened a window and had the air con on full. It would be nice to have dressing gowns to go down to the pool. Also a bit more information on the location of the gym and pool would be good, as we had to phone reception to ask, as this information was not given to us when we checked in. Otherwise a good stay, good location and nice hotel. Thank you Suzanne M.

Well located Nice breakfast Friendly staff Poor decoration in the room and dated equipment

The hotel is very well located Rooms are very spacious, clean, beds are very confortable. Breakfast was very good. Stuff was also nice and Professional.

Hotel was having some building work done but no problems for us. Near tram stops and very convenient for Halles Paul Bacousse. Staff helpful, bar and restaurant OK two stops on tram from part Dieu station

Really great hotel - extremely nice and helpful staff, very good location, super breakfast and wonderful value - we will be back! Particular call out to Lucy who was really helpful! Overall super visit - thanks to all

The area under a lot of construction works, the hotel car entrance had to be closed when I was leaving so I had to stop in the middle of the road and drag my luggage to the car Under the bed we found cockroach above that the attitude of All call center for my next stay Mark my as dishonest which completely ruin my day and whole travel