Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,459 reviews

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Mercure Lyon Centre Saxe Lafayette Hotel - Image 1
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Mercure Lyon Centre Saxe Lafayette Hotel - Image 4
29 rue de Bonnel, 69003 LYON, France

Description

Hotel extras

  • Heated indoor pool and fitness center

  • Restaurant open 7 days a week, offering homemade cuisine and room service

  • Private parking for cars/motorcycles only (max. height 6 ft), valet parking

  • Hotel certified Green Key 2025 for its commitments to sustainable tourism

  • Family rooms for 4 with 2 large double beds

Our accommodation(s)

Hotel location

Mercure Lyon Centre Saxe Lafayette Hotel

29 rue de Bonnel
69003 LYON
France

GPS:45.7617, 4.845861

Telephone
Fax +33 4 72 61 17 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Garage Restaurant

Nestled in a 1930s garage, the restaurant's alluring and modern decor is inspired by automobiles. Enjoy seasonal dishes by a our chef, Coraline Forest, accompanied by a selection of great wines.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,459 reviews

TripAdvisor Rating  4.1/5  1,958 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Anna V. Business - Confirmed reviews ALL

Good location, a lot to choose from for breakfast. But boring rooms (all look exactly the same with unmodernised furniture) and almost every room I've stayed in had something broken. But good cleaning. And nice to have a small gym and pool.

Dear Anna, Thank you for your feedback. We are delighted that you enjoyed our location, the quality and variety of the breakfast, as well as the cleanliness of the rooms and our facilities such as the gym and swimming pool. We have taken note of your comments regarding the style of the furniture and the elements that need refreshing in the rooms, which will be shared with our teams as part of our continuous improvement process. We hope to have the pleasure of welcoming you back for an even more satisfying experience. Best regards The Mercure Saxe Team

Customer review rating 4.0/5

Sanja J. Couples - Confirmed reviews ALL

Nicely place, and in historical building, with big and comfortable rooms, although slightly impersonal and showing some wear.

Dear Sanja, Thank you for your comment and for highlighting our ideal location, the charm of the historic building and the comfort of our rooms. We have taken note of your comment regarding the impersonal aspect and signs of wear and tear, and will pass it on to our teams as part of our continuous improvement process. We hope to have the pleasure of welcoming you back for another stay. Best regards The Mercure Saxe team.

Customer review rating 5.0/5

Cedrick L. Business - Confirmed reviews ALL

Well located, comfortable room and awesome breakfast

Dear Cedrick, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our location, the comfort of your room, and our breakfast. We hope to welcome you back very soon for another perfect stay. Best regards The Mercure Saxe Team

Customer review rating 4.5/5

Elizabeth G. Solo - Confirmed reviews ALL

A comfortable room. However the safe could have been better located. It was on the floor level and too low to bed down and use it. It would have been better located in the wardrobe.

Dear Elizabeth, Thank you for your feedback. We are delighted that you found the room comfortable. We have taken note of your comment regarding the location of the safe. Your suggestion has been passed on to our teams with a view to improving the comfort and ergonomics of the rooms. We look forward to welcoming you back on your next stay. Best regards The Mercure Saxe Team

Customer review rating 4.0/5

Abhishek A. Families - Confirmed reviews ALL

We stayed at this hotel during the Christmas holidays. The hotel staff were very polite and attentive. When we checked in, we were unsure about our connecting rooms, and the staff kindly accompanied us and explained how the two rooms could be used as a connecting setup. The breakfast was fair, and everything was freshly prepared. Room cleaning was done regularly upon request, and the mini-fridge was refilled as needed. Areas for improvement: The bathtubs in the privilege rooms are very small, even for a short person. There could be more English-language TV channels. The swimming pool is very small and ideally should be available by reservation, limited to a maximum of 2–4 people at a time. It is not suitable for many guests to use it simultaneously. We had an unpleasant experience when a family joined the pool and began wrestling and shouting in the water, which felt unsafe. Water is almost cold.

Dear Abhishek, Thank you very much for your detailed feedback. We are delighted that you enjoyed the hotel's location, the quality of service and the attentiveness and professionalism of our team, particularly upon your arrival. We have taken note of your comments regarding the size of the bathtubs, the selection of English-language channels and the use of the swimming pool. The pool is heated to 27°C, but we are sorry if you found it insufficiently warm and if the crowds detracted from your relaxation. Your comments help us to continuously improve our guests' experience and we hope to have the pleasure of welcoming you back. Best regard The Mercure Saxe Team

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Other web-users rate our hotel

  • 811 reviews 8.9/10 Location
  • 1,438 reviews 7.4/10 Room
  • 1,292 reviews 8.8/10 Service
  • 885 reviews 7.7/10 Comfort
  • 874 reviews 9.3/10 Breakfast
  • 466 reviews 7.7/10 Cleanliness
  • 370 reviews 7.2/10 Food
  • 258 reviews 4/10 Pool

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