Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Great hotel ! We changed our plans and will be back tomorrow!

Smooth welcome, easy and quick check-in, clean, well-maintained hotel. Very nice room. Mattress too soft to my liking.

good location, comfortable room size

It was great thanks

I was dissatisfied by constantly smoking staff in the evening a blanket with no bed cover The so called mini bar was full with 1 BOTTLE OF WATER The staff were flippant RESTAURANT WAS DIABOLICAL! Start to finish. PRE COOKED ROAST CHICKEN IT WAST NOT EDIBLE. I left the food on the plate and ate the chips and left the entire ‘roast chicken leg’ on the table. Waiter actually didn’t even ask if it was all okay? Just pushed some brought in frozen desert which I ate begrudgingly given my sugar tooth and STARVING. I went and got a pizza after…. NEVER AGAIN!

We really enjoyed the location, the staff and the room except for the bathroom a bit too small.

Hotel was having some building work done but no problems for us. Near tram stops and very convenient for Halles Paul Bacousse. Staff helpful, bar and restaurant OK two stops on tram from part Dieu station

Really great hotel - extremely nice and helpful staff, very good location, super breakfast and wonderful value - we will be back! Particular call out to Lucy who was really helpful! Overall super visit - thanks to all

The area under a lot of construction works, the hotel car entrance had to be closed when I was leaving so I had to stop in the middle of the road and drag my luggage to the car Under the bed we found cockroach above that the attitude of All call center for my next stay Mark my as dishonest which completely ruin my day and whole travel

Pleasant stay at this hotel. The room was very comfortable and spacious and quiet (overlooking a small street behind the hotel. Although the bathroom was small, the shower was excellent. It was a pity the restaurant was closed but the bar was pleasant and relaxing. The location of the hotel was exactly what I required. I recommend this hotel

We stayed in this hotel twice this summer as a stopover. The staff are friendly and helpful, the rooms nice, and you can easily get around town on foot while the car is parked safely in the hotel garage. While the breakfast is very good, definetely stay away from the restaurant for dinner! The Ceasars Salad had nothing to do with a Ceasars Salad, except maybe the price, and was simply not edible. The childrens menu was a piece of dry minced meat with a very small serving of fries, with a quality that McDonalds would have been ashamed of, and this with a price of 15 (!) Euro for a childrens menu. Instead, follow one of the restaurant recommendations of the front office staff.

Hotel is located in a business district. No much to do in the area but it is 15 min walk to the center and even closer to the railway station. There is also a Metro station two blocks away. There is a convenience store next door. Room is spacious and clean. Personnel was very nice and helpful. Once i needed a bottle opener and the guys in the bar were very kind and helped me. Hotel is good value for money. Will return again.

Our family of 2 adults and three children stayed at this hotel. The general feel was very friendly and helpful. The hotel staff appeared very professional and the overall look was very clean and comfortable. Renovations noted to be going on however this had no negative impact on the running of the hotel.

The hotel is located near the station and the Rhone, in the center of Lyon, all sights within walking distance. The stylish, beautiful design of the hotel, spacious rooms, comfortable beds, varied quality delicacy breakfast, the hotel also has a small swimming pool and a gym, which is very nice! Attentive and pleasant staff and management of the hotel, everything is done to a high standard.I was very upset that the chef Alban was no longer working, when he was the chef of the Garage Restaurant, there was a very tasty restaurant with traditional Lyon cuisine! ..Many thanks to all, we will come again!

Another first class Mercure hotel. Exceptionally helpful staff and a fantastic room with a fridge. I was surprised as there was a concierge service to come and collect your car from the outside and park it for you (for a fee). I didn't see this when I made the booking as I assumed the parking facility would be just a normal car park round the back or underneath - I wasn't overly bothered about this.