Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Customer review rating 4.4/5 6,930 reviews

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Mercure Lyon Centre Saxe Lafayette Hotel
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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Fitness center and private covered pool

  • Private car park with valet service

  • Close to the TGV train station

  • Family Rooms for 4 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • PorterPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Lyon Centre Saxe Lafayette Hotel

29 rue de Bonnel
69003
lyon
france

Tel: +33472619090

Fax: (+33)4/72611754

Check-in from 14h00

Check out up to 12h00

  • C13 :  C13 SAXE - BONNEL

  • C9 :  C9 SAXE - BONNEL

  • JEAN MACE :  B GUICHARD

  • IUT FEYSSINE :  T1 P. DE JUSTICE

  • By plane

    GENEVA COINTRIN At 150km / 93.75 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 90km / 56.25 miles

  • By plane

    LYON SAINT-EXUPERY At 30km / 18.75 miles

  • By plane

    ST ETIENNE BOUTHEON At 90km / 56.25 miles

  • By boat

    NAVIGUINTER At 3km / 1.88 miles

  • By helicopter

    BRON At 20km / 12.5 miles

  • By train

    LYON PART DIEU At 1km / 0.62 miles

  • By train

    LYON PERRACHE At 3km / 1.88 miles

GPS :45.7617, 4.845861

Our accommodation(s)

Whether you are traveling alone, as a couple or with your family, you will love our peaceful and spacious rooms, all with double or twin beds. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

Privilege Room with 1 king-size bed (renovated)

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 king-size bed (renovated)

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 double beds (renovated)

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LE GARAGE RESTAURANT

Type of cuisine: Regional

Revel in the ambiance of the restaurant, with decor inspired by the automotive world. Enjoy seasonal dishes that blend simplicity and generosity, and complement them with the perfect wine, as chosen by our head sommelier.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GARAGE BAR

Non contractual photo

Whether meeting for business or taking a moment to unwind, our friendly bar is the perfect place for cocktails or other refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 354

  • Maximum capacity: 270 people

  • Maximum banquet capacity: 215 people

Find out more

Our guest reviews for
Mercure Lyon Centre Saxe Lafayette Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,930 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,750 reviews

Too loud during the day

Customer review rating 4.4/5

Sune G. Business - 13/10/2020 Confirmed reviews ALL

As night-freight-pilots we NEED to sleep during the day. 3 of 5 days that was impossible due to construction on the roof or, after room change, street noise.

Dear Jesper, Thank you for your feedback regarding your experience. We are sorry to learn that you last stay at the Mercure Lyon Centre Saxe Lafayette did not unfold as expected. Being an establishment located in the city center, the street noise is obviously beyond our control. This is why we assigned you a room on the top floor of the hotel. Moreover, the hotel does not conduct the construction on the roof. The maintenance was ordered by the co-ownership of the building, which is independent of the hotel. We would like to apologize anyway on the inconvenience. We are hoping a better experience will result from your next stay, The Mercure Lyon Centre Saxe Lafayette Team.

Nice Location

Customer review rating 4.4/5

Ralph Friends - 10/10/2020 Confirmed reviews ALL

My friends and I stayed in the hotel for a weekend and our stay was satisfactory. The facilities and services meet the standard of Mercure Hotels and is aligned with the other Mercure Hotels that we have stayed in the past. The hotel is well located and is close to the Lyon Part Dieu train station and 10-15minute walk to the center of Lyon. The neighborhood was nice and has restaurants with a good walking distance around the hotel. There is also a grocery across the street which is practical for any needs during the stay. Globally the hotel lobby, coffee area and the rooms are clean and proper. In the room, we noted some areas that would need some repainting and refurbishing. There is also no table in the room which was quite unusual. Unfortunately during this stay I need to work for a couple of hours which was difficult sitting on the floor or on the bed. The overall services and stay was good and satisfactory with some areas to improve.

Dear B., Our heartfelt thanks for your feedback. We are very happy that your last stay at the Mercure Lyon Centre Saxe Lafayette was a successful experience and up to your expectations, starting with the overall cleanliness. The location is indeed a real asset, being a walking distance from the city center but close enough to navigate by walk. However, to answer your remark about the amenities in the room, you will find desk and chair only in standard rooms due to the lack of space in family rooms with two double beds, like the one you booked for your last stay. The lounge bar area is another option if you need to work during a future stay. Hopefully your next visit will be even more enjoyable, The Mercure Lyon Centre Saxe Lafayette Team.

convenient

Customer review rating 4.4/5

Vincent D. -. G. Business - 09/10/2020 Confirmed reviews ALL

Very nice room. main area for improvement is the ironing table & ironning device were very dirty (floor -1)

Dear Vincent, We are very happy to learn that you enjoyed your last stay at the Mercure Lyon Centre Saxe Lafayette. The whole team is committed to meet your expectations and provide quality services on a daily basis. However, we would like to apologize for the quality of the ironing devices and we will make sure to improve its cleanliness as soon as possible. Looking forward to experiencing new moments with you for your next stay, The Mercure Lyon Centre Saxe Lafayette Team.

ok stay

Customer review rating 4.4/5

Bernd Business - 30/09/2020 Confirmed reviews ALL

booked privilege room, good size but seems a little old/run down and is not what i expected of Mercure. found a pair of women's shoes in my room, which makes me wonder how throurough the cleaning and desinfection has been done. nice bar and friendly service. at check-out there was no record of my drinks at the bar (but of course I reported what I had consumed and paid for it) website doesn't mention that parking is valet only. when i returned my rental car one of the rims was scratched/damaged. i have no proof that the hotel valet did it (because i didn't check the car when he gave it to me), but i have no recollection of hitting a curb or anything similar.

Dear Bernd, First, thank you very much for your feedback. We are deeply sorry that our service wasn’t up to your expectations during your last stay at the Mercure Lyon Centre Saxe Lafayette. Regarding your experience with the valet service, it should be indicated on the hotel's website and we will try to fix it if it's not the case. Moreover, we will double check with the valets about the situation about the car rims. The unpleasant surprise upon arrival in the room is not a hotel's custom and we will make sure that it will not happen again. Obviously, all your remarks will be communicated to the affected services in order to ensure a better experience in the future. We are waiting for your next stay with us in order to ensure a better experience, The Mercure Lyon Centre Saxe Lafayette Team.

Very well located

Customer review rating 4.4/5

Islem Families - 21/09/2020 Confirmed reviews ALL

I am satisfied with the Mercure experience except for the fact that the parking fee was extremely expensive as we had to pay 28€ for a day whereas it should have been much cheaper or free of charge. The room was very clean, the bed bigger than the usual standards and the swimming pool smaller than in the picture. The breakfast was fresh and tasty in a classy restaurant but also noisy with a jewelry exhibition that spoiled a bit of the party.

Dear Said, We are very happy to learn that your last stay at the Mercure Lyon Centre Saxe Lafayette was an overall enjoyable experience, from the room comfort to the appetizing breakfast. However, we are sorry that the jewelry exhibition happened at the expense of your stay, even though it was confined in the hotel ballrooms. The parking fee of 28€ is adjusted to the average local private structures for 24h, and you can enjoy the proximity of your vehicle as well as the luxury of a valet service to discharge you from worrying about it upon arrival. You always have different options to choose from to park your car in or around the hotel. We are looking forward to experiencing precious moments for your next stay with us, The Mercure Lyon Centre Saxe Lafayette Team.

Good stay

Customer review rating 4.4/5

Anonymous Business - 10/09/2020 Confirmed reviews ALL

Very friendly reception staff. As business traveller I would like to see a proper desk and chair to work. Comfortable bed!

Dear Gertjan, Our heartfelt thanks for your feedback ! We are delighted to learn that you had a really pleasant experience during your last stay at the Mercure Lyon Centre Saxe Lafayette. We appreciate a lot that our front desk team met your expectations in welcoming you to our hotel. Be assured that we will share your remark regarding having a desk in the room for business travelers. We are looking forward to experiencing precious moments for your next stay with us, The Mercure Lyon Centre Saxe Lafayette Team.

Nice location, good atmosphere.

Customer review rating 4.4/5

John Business - 06/09/2020 Confirmed reviews ALL

I spent 3 days in the middle of the covid crisis, so my experience might not be representative. The security measures were standard or above.

Dear John, We are happy that our safety protocols implemented to counter the COVID-19 pandemic were up to your standards during your last visit at the Mercure Lyon Centre Saxe Lafayette. The whole team is committed to ensure everyone's safety on a daily basis. Be assured that we will share your remarks to the affected service(s). We hope to see you again very soon, The Mercure Lyon Centre Saxe Lafayette Team.

Stop Over - Familie of 6 Persons

Customer review rating 4.4/5

Katharina Families - 02/09/2020 Confirmed reviews ALL

Rooms well equipped with two large double beds. Clean and comfy. Good Pool after long journey. In the aisle on the 4th floor air smells of cold smoke of zigarettes. Breakfast to expensive for us for 18,90 € each, because the boys are 15 years old. No youth price for families. (7 year old would have been free of charge at breakfast - thats great) Great located in the city centre.

Dear Katharina, We are delighted to learn that you enjoyed our large family rooms (with 2 double beds) at the Mercure Lyon Centre Saxe Lafayette. It makes up for a charming stopover during the holidays, as well as the indoor swimming pool. Hopefully the kids enjoyed this short stay to the fullest. Be assured that we will share your remarks regarding the breakfast to the concerned service(s). We are looking forward to experiencing precious moments for your next stay with us, The Mercure Lyon Centre Saxe Lafayette Team.

Clean and great breakfast !

Customer review rating 4.4/5

Helena S. Families - 26/08/2020 Confirmed reviews ALL

Very good staff and nice clean hotel. Big breakfast and well organized in this special time.

Dear Helena, Our heartfelt thanks for your feedback ! We are delighted to learn that you enjoyed your last stay at the Mercure Lyon Centre Saxe Lafayette. We are proud to deliver friendly welcome and clean premises on a daily basis. Be assured that we will share your remarks regarding the kids menu and the luggage services to enhance even more our top-notch hospitality. We are looking forward to experiencing precious moments with you, The Mercure Lyon Centre Saxe Lafayette Team.
Customer review rating 4.4/5

Danirl Solo - 21/08/2020 Confirmed reviews ALL

Bel hotel restaurant nul

Cher Daniel, Merci du retour à propos de votre expérience. Nous sommes désolés que le restaurant de l'hôtel n'a pas été conforme à vos attentes et que la qualité de la nourriture vous a déçu. Nous communiquerons bien entendu votre remarque au(x) service(s) concerné(s) pour corriger les points négatifs. Dans l'attente de votre prochaine visite pour une meilleur séjour, La Team du Mercure Lyon Centre Saxe Lafayette.

Good

Customer review rating 4.4/5

Matt Couples - 16/08/2020 Confirmed reviews ALL

Everything was good, staff is efficient. Car Park 28€ was a bit too much

Quiet location near station and city centre,

Customer review rating 4.4/5

Anonymous Solo - 16/08/2020 Confirmed reviews ALL

Practical for a short and quiet stay in beautiful Lyon, good service, great corona safety.

covid rules are unberable

Customer review rating 4.4/5

Alex Families - 15/08/2020 Confirmed reviews ALL

The hotel is nice but I really can't stand all this BS around masks and the fact that you need to use them everywhere. The breakfast experience is totally ruined and makes me wanting to never do it again.

Short stay in Lyon

Customer review rating 4.4/5

Arnaud Friends - 04/08/2020 Confirmed reviews ALL

Convenient hôtel for a stay in Lyon for business or travelling Breakfast is a bit expensive for what it is and Covid restriction makes it less pleasant. Probably better and cheaper to go outside in a cafés for breakfast Room spacious but without any spécific charm or style Same for overall hôtel facilities But clean and staff very pleasant and helpful

Nothing fancy, but convenient

Customer review rating 4.4/5

Phil E. Families - 03/08/2020 Confirmed reviews ALL

- Excellent reception service - Excellent valet parking service - Clean Not so great: 1 x complimentary 50 cl Bottle of water for 3 persons Breakfast: Cold omelette

Great Service Team!

Customer review rating 4.4/5

Jd Business - 26/07/2020 Confirmed reviews ALL

We arrived much later than expected, Service team was in the lobby waiting for us. The very kind Valet took the key's from my driver to park the car at their safe parking area. The hotel is a safe walk to the main mall & lots of places to eat around the mall. Great accommodations too! Clean rooms & spacious. After a long ride from Germany to France this will now be out hotel of choice when we travel by land to Spain- Thank you so much for the lovely Stay!

Dear José Dominic, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Saxe Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Saxe Lafayette

A Great Hotel reasonably priced. Extremely helpful and friendly personnel

Customer review rating 4.4/5

Richard S. Business - 24/07/2020 Confirmed reviews ALL

A short two night stay. 3rd in 3 years and I always choose Mercure Saxe. Conveniently located.

Dear Richard, We are very happy that you choose the Mercure Lyon Centre Saxe Lafayette on a yearly basis. Your loyalty sincerely moves us. We are hoping to see you again very soon ! Looking forward to experiencing news moments with us, The Mercure Lyon Centre Saxe Lafayette Team.

A very good stay as always

Customer review rating 4.4/5

Jb Business - 23/07/2020 Confirmed reviews ALL

This hotel is beautiful and even more since the end of the renovation. The staff is perfect, at the same time warm, welcoming and discret. The breakfast is not anymore a buffet because of COVID problem, but it was really Good and extensive. This is my favorite place when I stay in Lyon for business.

Cher monsieur G., Un grand merci pour ce joli commentaire ! Nous sommes ravis d’apprendre que vous avez appréciez votre dernier séjour au Mercure Lyon Centre Saxe Lafayette. Nous ne manquerons pas de faire savoir à Camille votre retour. La Team du Mercure Lyon Centre Saxe Lafayette.

Great hotel

Customer review rating 4.4/5

Biljana Families - 13/07/2020 Confirmed reviews ALL

Its a great family hotel, very clean.

Dear Biljana, We are happy to learn that your family enjoyed your last stay at the Mercure Lyon Centre Saxe Lafayette. The hotel's team is working every day to provide quality services. We are looking forward to experiencing new moments of joy for your next stay with us, We are hoping to see you again very soon, The Mercure Lyon Centre Saxe Lafayette Team.

Well located, Good stay

Customer review rating 4.4/5

Anonymous Business - 10/07/2020 Confirmed reviews ALL

Clean and large room, very kind hotel staff, bus just next to the hotel door

Dear Marie Laure, Thank you for your kind feedback ! The hotel's team is enchanted to know your last stay at the Mercure Lyon Saxe Lafayette was a success. Of course, your satisfaction will be communicated to the front desk and housekeeping services that work on a daily basis to ensure your expectations are met. We are looking forward to new moments of joy for your next stay with us, The Mercure Lyon Centre Saxe Lafayette Team.

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