Mercure Lyon Centre Saxe Lafayette Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,735 reviews

Mercure Lyon Centre Saxe Lafayette Hotel - Image 1
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Description

Hotel extras

  • Heated indoor pool and fitness center

  • Restaurant open 7 days a week, offering homemade cuisine and room service

  • Private car park with valet parking (max. height 6 ft)

  • Near Lyon Part Dieu TGV station

  • Family rooms for 4 with 2 large double beds

Our accommodation(s)

Hotel location

Mercure Lyon Centre Saxe Lafayette Hotel

29 rue de Bonnel
69003 LYON
France

GPS:45.7617, 4.845861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Garage Restaurant

Nestled in a garage from the 1930s, the restaurant's seductive, modern décor is inspired by the automotive world. Enjoy seasonal dishes by a maître restaurateur, accompanied by a selection of great wines.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,735 reviews

TripAdvisor Rating  4.0/5  1,910 reviews

Certificate of excellence 2023

Restful stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We enjoyed the spacious room. Bathroom was also roomy. Staff was friendly and spoke English; helped us secure a taxi at departure. Location was not far from great shopping/restaurants and a fabulous artisan boulongerie.

Dear Guest, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found our spacious rooms and bathrooms to your liking. It's great to know that our staff could assist you efficiently and that you found our location convenient for exploring the nearby shopping, restaurants, and the fabulous artisan boulangerie. We strive to provide a restful and enjoyable experience for all our guests, and we're delighted that we succeeded during your stay. If your travels bring you back to the area, we'd love to welcome you again for another wonderful experience. Sincerly, The Mercure Saxe Lafayette Team

Cleaning not satisfactory

Customer review rating 2.0/5

O. M. Couples - Confirmed reviews ALL

The bathroom was still dirty from previous guests.

Dear Guest, We apologize for the inconvenience you experienced during your stay. Providing a clean and comfortable environment for our guests is a top priority, and we're disappointed to hear that we fell short of your expectations in this regard. Please know that we take cleanliness very seriously, and we have addressed this issue with our housekeeping team to ensure that it does not happen again in the future. Your feedback is invaluable to us as it helps us improve our services. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience. Sincerly, The Mercure Saxe Lafayette Team.

Pleasant stay.

Customer review rating 4.0/5

Krijn B. Business - Confirmed reviews ALL

Room, parking and breakfast are perfect. Kitchen for diner can use some improvement.

Cher Monsieur K, Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé un bon séjour parmi nous et que vous avez apprécié la chambre, et le petit déjeuner ainsi que notre service voiturier. Vos commentaires positifs sont une source d'encouragement pour toute notre équipe. Concernant votre remarque sur la cuisine pour le dîner, nous prenons note de votre feedback. Nous sommes toujours à l'écoute des suggestions de nos clients pour améliorer nos services. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche. Cordialement, L'équipe du Mercure Saxe Lafayette

Well located hotel with spacious rooms

Customer review rating 5.0/5

Ajl Friends - Confirmed reviews ALL

The hotel is well located, the room spacious and reasonably quiet. The front desk team were very pleasant and helpful.

Cher Monsieur L, Nous vous remercions sincèrement pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement ainsi que nos chambres spacieuses. Votre confort et votre satisfaction sont nos priorités. De plus, nous sommes enchantés que l'équipe de la réception ait été à la hauteur de vos attentes en étant agréable et serviable. Nous nous efforçons toujours de fournir un service attentionné et professionnel à nos clients, et nous sommes ravis que cela se soit reflété dans votre expérience. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Bien à vous, L'équipe du Mercure Saxe Lafayette.

very good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

very comfortable room, very clean, swimming pool very clean

Deat Guest, We're delighted to hear that you had a very good stay with us! Ensuring that our guests have a comfortable and enjoyable experience is our top priority. We're thrilled that you found your room to be very comfortable and clean, and we take pride in maintaining high standards of cleanliness throughout our facilities, including the swimming pool. Thank you for taking the time to share your positive feedback, and we hope to welcome you back for another great stay in the future! Best regards, The Mercure Saxe Lafayette Team.

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Other web-users rate our hotel

  • 854 reviews 8.9/10 Location
  • 1,543 reviews 7.3/10 Room
  • 1,295 reviews 8.6/10 Service
  • 9 reviews 5.2/10 WiFi
  • 1,009 reviews 9.3/10 Breakfast
  • 964 reviews 8/10 Comfort
  • 455 reviews 7.6/10 Cleanliness
  • 294 reviews 3.8/10 Pool

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