Mercure Lyon Centre Beaux Arts Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,310 reviews

Mercure Lyon Centre Beaux Arts Hotel - Image 1
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Description

Hotel extras

  • Ideally located in Place des Jacobins, in the heart of Presqu'île

  • ALLSAFE label Bureau Veritas

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Privilege Rooms

Our accommodation(s)

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,310 reviews

TripAdvisor Rating  4.5/5  1,642 reviews

Certificate of excellence 2023

Excellent Hotel for Exploring Lyon

Customer review rating 5.0/5

Derek J. L. Solo - Confirmed reviews ALL

In addition to the excellent service, the location of this property is both within walking distance of hundreds of restaurants and bars as well as some tourist sites, and is a 5-minute walk from public transit that will take you anywhere else you need to go. The rooms feel updated, and are relatively quiet given the location of the hotel. There are not many amenities like a spa, gym, or pool, but these are unnecessary given the proximity to the rest of the city, and the hotel is priced appropriately. This was my third visit to this hotel, and the next time I visit Lyon I will be staying here again.

Good location, comfortable stay.

Customer review rating 4.0/5

Emmanuel A. R. Solo - Confirmed reviews ALL

I enjoyed my stay at the Hôtel Mercure Lyon Centre Beaux-Arts because it is centrally located within Lyon's most vibrant district - the area between the two rivers. It's between a pedestrian shopping street and a street lined with restaurants making shopping and dining convenient.

Dear EMMANUEL R., Thank you for taking the time to share your experience at Hôtel Mercure Lyon Centre Beaux-Arts. We are delighted to hear that you enjoyed your stay with us. Our central location indeed offers the best of Lyon's ambiance. It is fantastic to know that you found it convenient for both shopping and dining during your time here. We strive to provide our guests with a comfortable and memorable stay, and we are thrilled that we could meet your expectations. Your kind words serve as motivation for our team to continue delivering exceptional hospitality. We also take good note of your remarks regarding our coffee in the breakfast room and the slipery floor in your shower. We will do everything we can to improve ourselves in those matter. We look forward to welcoming you back for another wonderful experience at Hôtel Mercure Lyon Centre Beaux-Arts. Warm regards, Rémi MARTIGNAGO - General Manager

Really nice room and excellent location

Customer review rating 5.0/5

S. B. Friends - Confirmed reviews ALL

Loved the Privilege room, really worth the extra cost. So sweet staff

Dear Peter, We're truly grateful for your feedback about your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. Your positive comments mean a lot to us. I'll pass on your kind words to our team, and I'm confident it will motivate them as we work towards enhancing our services. Thank you once more for sharing your experience, and we look forward to making your next visit just as wonderful as the last. Sincerely, Rémi MARTIGNAGO - General Manager

Not a good stay

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

The honey soap smelt like medicine and the aircon did not work

Dear MARIAN B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Beaux-Arts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We regret to learn of your dissatisfaction with the Nuxe Rêve de Miel products. Scents can be a matter of personal preference and we apologize if they did not meet your expectations. Concerning the air conditioning, our establishment utilizes an environmentally conscious system that operates rather in both heating or cooling modes. Given the November weather conditions, we opted to discontinue the use of air conditioning. We apologize for any inconvenience this may have caused during your stay and appreciate your feedback. Sincerely, Rémi MARTIGNAGO - General Manager

Great location and friendly staff

Customer review rating 5.0/5

Jayne E. Couples - Confirmed reviews ALL

We stayed for 3 nights at the beginning or November. The pre-arrival questionnaire was a really good idea, we were able to pre-book dinner at one of the restaurants we wanted to try, but had been unable to book ourselves. When we arrived the staff were very helpful and really friendly. We had a privilege room on the 4th floor, which was a good size and had a well equipped modern bathroom. Breakfast is self service but has a good variety of food on offer and the staff made sure this was well stocked. But the best part is the location, the hotel is in a fantastic location, great shopping and restaurants / bars nearby. It is an easy walk to the old town, across the river and a short taxi drive to the famous Bocuse food market. We will definitely stay here again when we return to Lyon.

Dear Mrs E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It was a pleasure to welcome you. We remain at your disposal if you wanted to book a next trip between us ! Sincerely, Rémi MARTIGNAGO General Director

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Other web-users rate our hotel

  • 1,152 reviews 9.4/10 Location
  • 1,260 reviews 7.7/10 Room
  • 1,282 reviews 9.5/10 Service
  • 16 reviews 9.2/10 WiFi
  • 581 reviews 7.1/10 Breakfast
  • 298 reviews 8.5/10 Cleanliness
  • 200 reviews 4.3/10 Amenities

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