Hôtel Mercure Lyon Centre Beaux Arts 4 stars

Customer review rating (ALL Rating) 4.7/5 1,564 reviews

Hôtel Mercure Lyon Centre Beaux Arts - Image 1
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Description

Hotel extras

  • Ideally situated in the heart of the Presqu'île

  • Historic building

  • Meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Green Key label

Our accommodation(s)

Hotel location

Hôtel Mercure Lyon Centre Beaux Arts

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE B'ARTISTE

B'ARTISTE is the ideal place to discover a selection of local wines, carefully chosen by our teams, as well as a cocktail menu that changes with the seasons.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,564 reviews

Customer review rating 5.0/5

Derek H. Couples - Confirmed reviews ALL

A very pleasant experience, the people at the front desk were pleasant and very accommodating

Dear Derek H., Thank you for your kind words regarding our convenient location and comfortable accommodations. We are also pleased to hear that our front desk team made a positive impression during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Rémi Martignago - General Manager

Customer review rating 5.0/5

Fiona H. Couples - Confirmed reviews ALL

Our balcony room was an amazing window onto Lyonnaise life and architecture. Staff were very welcoming and helpful.

Dear Fiona H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the balcony room and found our staff welcoming and helpful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Rémi Martignago - General Manager

Customer review rating 5.0/5

Cassandra E. Families - Confirmed reviews ALL

Very nice hotel, great location, clean, comfortable, and the staff were all friendly and helpful. The breakfast was excellent.

Dear Cassandra E., Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location, cleanliness, and the friendliness of our staff. It is also wonderful to know that you enjoyed our breakfast offerings. Best regards, Rémi Martignago - General Manager

Customer review rating 3.0/5

Sarah J. Couples - Confirmed reviews ALL

Pleasant staff and great location but the door didn’t open fully in the room so we couldnt enjoy the view we paid for. Then the toilet overflowed all over the floor. Very unhygienic. Bathroom and toilet too tiny.

Dear Sarah J., Thank you for your feedback. I am pleased to hear that you appreciated our location and staff. However, I regret that the room amenities did not meet your expectations. Your comments regarding the door and bathroom size have been duly noted. Rémi Martignago - General Manager

Customer review rating 4.5/5

Bruce P. Couples - Confirmed reviews ALL

Staff helpful and professional.

Dear Mr. P., Thank you for your kind words regarding our location and accommodations. We are pleased to hear that our team provided you with helpful and professional service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Rémi Martignago - General Manager

Other web-users rate our hotel

  • 977 reviews 9.7/10 Location
  • 967 reviews 7.8/10 Room
  • 1,003 reviews 9.5/10 Service
  • 9 reviews 8.3/10 WiFi
  • 355 reviews 7.6/10 Breakfast
  • 207 reviews 8/10 Cleanliness
  • 166 reviews 4.8/10 Amenities

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