Mercure Lyon Centre Beaux Arts Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,104 reviews

73-75 rue President, Edouard Herriot, 69002 LYON, France

Hotel extras

  • Ideally located in Place des Jacobins, in the heart of Presqu'île

  • ALLSAFE label Bureau Veritas

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Privilege Rooms

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Telephone +33 4 78 38 09 50

Fax +33 4 78 42 19 19

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Our accommodation(s)

You can choose between our Standard rooms, our more spacious Superior rooms or

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,104 reviews

TripAdvisor Rating  4.5/5  1,605 reviews

Great location, horrible beds

Customer review rating 3.0/5

Tonny Business - Confirmed reviews ALL

We really appreciated the service and welcome of the staff, however the beds were simply horrible…

Dear RABIH C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Beaux-Arts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your satisfaction is at the heart of our priorities and I am sorry to see that some of our services did not meet your expectations. We are sorry to read that you did not appreciate the quality of the bed. Please do not hesitate to contact the reception during your next stay in order to give them the information. Our teams are present 24 hours a day to help you and find solutions. We are nevertheless happy to read that you appreciated the professionalism of our staff and the central location of the hotel Sincerely, Rémi MARTIGNAGO - General Manager

Well Located, Amazing staff, Good stay

Customer review rating 5.0/5

Poonam Families - Confirmed reviews ALL

The amazing staff made the stay worthwhile.

Dear POONAM W., Thank you so much for the time you spent writing this kind commentary ! What better encouragement and reward for all the team. I am truly grateful to you for this beautiful description of our establishment ! We look forward to seeing you again in the near future ! Rémi MARTIGNAGO - General manager

Customer review rating 3.5/5

Ichiro N. Business - Confirmed reviews ALL

- good support on restaurant bookings -surprised the support in Japanese - nice breakfast - a desk in the room is not enough for business stay.

Dear ICHIRO N., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you for taking the time to leave us a comment following your stay with us. Indeed, we have no one at the reception who speaks Japanese. We are sorry to read that the room with desk was not enough for your business stay, please let us know your recommendations, so that we can improve our offer. Sincerely, Rémi MARTIGNAGO - General Manager

All good

Customer review rating 4.5/5

Paolo Business - Confirmed reviews ALL

All good, .. I responded already to this late evening of the checking in day.

Dear PAOLO Z., Thank you for taking the time to leave us a comment following your stay with us. We are pleased that your stay met your expectations. We look forward to seeing you again in the near future. Rémi MARTIGNAGO - General manager

Great location and nice rooms

Customer review rating 5.0/5

Shirley S. Business - Confirmed reviews ALL

Visiting Lyon, you cannot find a better hotel and location to stay. You are in the heart of the city and walking distance to everything you need. Hotel staff is very friendly. Rooms are clean. Internet is lightning fast.

Dear SHIRLEY S., Thank you so much for the time you spent writing this commentary ! All the team thanks you for your kind words about the staff and we are pleased to read that you enjoyed our very central location. We hope to have the pleasure of another visit in the not too distant future. Rémi MARTIGNAGO - General manager

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Other web-users rate our hotel

  • 1,097 reviews 9.3/10 Location
  • 1,249 reviews 7.8/10 Room
  • 1,238 reviews 9.5/10 Service
  • 22 reviews 8.5/10 WiFi
  • 594 reviews 6.9/10 Breakfast
  • 308 reviews 8.5/10 Cleanliness
  • 187 reviews 4.1/10 Amenities
  • 112 reviews 5.6/10 Food

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