Hôtel Mercure Lyon Centre Beaux Arts 4 stars

Customer review rating (ALL Rating) 4.7/5 1,607 reviews

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Hôtel Mercure Lyon Centre Beaux Arts - Image 1
Hôtel Mercure Lyon Centre Beaux Arts - Image 2
Hôtel Mercure Lyon Centre Beaux Arts - Image 3
Hôtel Mercure Lyon Centre Beaux Arts - Image 4
73-75 rue President, Edouard Herriot, 69002 LYON, France

Description

Hotel extras

  • Ideally situated in the heart of the Presqu'île

  • Historic building

  • Meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Green Key label

Our accommodation(s)

Hotel location

Hôtel Mercure Lyon Centre Beaux Arts

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Telephone
Fax +33 4 78 42 19 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,607 reviews

TripAdvisor Rating  4.4/5  1,699 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Michael H. Couples - Confirmed reviews ALL

Well situated hotel allowed us to use it as home base during the day while exploring Lyon. The hotel staff were friendly and helpful. Breakfast was great and our room was comfortable and clean.

Dear Michael H., Thank you for your kind words regarding your recent stay at Hôtel Mercure Lyon Centre Beaux-Arts. We are delighted to hear that you appreciated our prime location, friendly staff, and comfortable accommodations. Your feedback is greatly valued, and we hope to welcome you back soon. Rémi Martignago - General Manager

Customer review rating 5.0/5

Sharon R. Couples - Confirmed reviews ALL

When we arrived, everyone was very helpful in getting us settled and comfortable. The room and the view were wonderful and everything was special.

Dear Sharon R., Thank you very much for your lovely feedback. We’re delighted to hear that our team made you feel welcome from the moment you arrived. It’s wonderful to know that you enjoyed both your room and the beautiful view. We’re truly glad that your stay felt special, and we hope to have the pleasure of welcoming you back again soon. Pauline Jacob - Operations Manager

Customer review rating 4.5/5

Nicola A. M. Couples - Confirmed reviews ALL

Beautiful Hotel, perfect location. Super friendly staff and a great room. The only slight negative is the size of the bathroom, quite small for dressing and make up.

Dear Nicola A. M., Thank you for your kind words regarding our location, hotel aesthetics, and staff. We appreciate your feedback about the bathroom size, as we continually strive to enhance guest experiences while maintaining our unique character. Rémi Martignago - General Manager

all they care is profit

TripAdvisor rating 2.0/5

MobileA TripAdvisor review

It was one of the most old fashioned hotels and the rooms were from the 70s, including the bathroom which even does not have a curtain, forget about any shower glass. breakfast food was ok but the breakfast area was so small that you might even touch the other guests while eating. The worst part is I have booked for 4 days, but before we arrive we realized that we have to cut it short to 2 days. Even though they didn't refund the remaining 2 days, they tried get rid of us after two days. So just to checkout late I had to lie that we will be staying for 3 days.

Dear Guest, Thank you for taking the time to share your feedback on the different review plateforme available. We understand that unforeseen personal circumstances can shorten a stay initially planned for a longer period. However, the booking and cancellation conditions depend on the rate selected at the time of reservation, and it's not possible to modify the length of stay without fees once it has been confirmed. Our intention was never to resell nights at your expense, but simply to manage availability as best as possible while respecting these conditions. As mentioned in our recent email exchanges, the commercial gesture we agreed upon has indeed been applied. We regret that this gesture did not bring you the reassurance or satisfaction we had hoped. Kind regards, Mathilde - Front Office Manager

Customer review rating 4.0/5

Lyn E. Couples - Confirmed reviews ALL

good basic hotel in city centre. GreAt location.

Dear Lyn E., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our prime location. It is our aim to provide a comfortable experience in the heart of the city. Rémi Martignago - General Manager

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Other web-users rate our hotel

  • 1,004 reviews 9.6/10 Location
  • 985 reviews 7.9/10 Room
  • 1,054 reviews 9.5/10 Service
  • 9 reviews 7.7/10 WiFi
  • 393 reviews 7.8/10 Breakfast
  • 217 reviews 8.2/10 Cleanliness
  • 165 reviews 5/10 Amenities
  • 18 reviews 4.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.