Hôtel Mercure Lyon Centre Beaux Arts 4 stars

Customer review rating (ALL Rating) 4.6/5 1,547 reviews

Hôtel Mercure Lyon Centre Beaux Arts - Image 1
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Description

Hotel extras

  • Ideally situated in the heart of the Presqu'île

  • Historic building

  • Meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Green Key label

Our accommodation(s)

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Room 1

Hotel location

Hôtel Mercure Lyon Centre Beaux Arts

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE B'ARTISTE

B'ARTISTE is the ideal place to discover a selection of local wines, carefully chosen by our teams, as well as a cocktail menu that changes with the seasons.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,547 reviews

Customer review rating 3.5/5

Frank T. Families - Confirmed reviews ALL

Dear M. T., Thank you for taking the time to share your feedback following your 5-night stay with us. We are pleased to hear that you appreciated our convenient location and the friendliness of our front desk team. Your kind words will certainly be shared with them. We also appreciate your constructive comments regarding the room storage and air conditioning. We're glad our team was able to provide a fan to make your stay more comfortable. We are sorry to hear that our breakfast did not meet your expectations. We understand that breakfast is an important part of the guest experience, and we regret that it did not provide the value you were expecting. Thank you for recommending our hotel despite your reservations. Your feedback is invaluable and helps us continue to improve. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Rémi Martignago - General Manager

Customer review rating 3.5/5

Linda P. Families - Confirmed reviews ALL

Dear Mrs P., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our staff helpful and the bed comfortable. However, we regret that the condition of certain aspects of your room did not meet your expectations. Your comments will be considered as we continue to enhance our facilities. Rémi Martignago - General Manager

Customer review rating 4.5/5

John K. Business - Confirmed reviews ALL

Dear John K., Thank you for your kind feedback. We are delighted that you enjoyed your stay, the comfortable rooms, central location, and the warm hospitality of our team. We truly appreciate your comments and look forward to welcoming you back to Hôtel Mercure Lyon Centre Beaux Arts for another pleasant stay. Rémi Martignago - General Manager

Customer review rating 2.5/5

Frode O. A. Families - Confirmed reviews ALL

Dear Frode O. A., Thank you for your feedback regarding your recent stay. I appreciate your comments about our location. I regret to hear that the condition of the rooms did not meet your expectations. Your observations are valuable as we strive for continual improvement. Rémi Martignago - General Manager

Customer review rating 4.0/5

Cliff W. Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 978 reviews 9.7/10 Location
  • 977 reviews 7.8/10 Room
  • 1,016 reviews 9.4/10 Service
  • 11 reviews 6.2/10 WiFi
  • 356 reviews 7.5/10 Breakfast
  • 219 reviews 7.8/10 Cleanliness
  • 165 reviews 5/10 Amenities

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