Mercure Lyon Centre Beaux Arts Hotel 4 stars

Hotel is comfortable, rooms are not large, bathrooms are modest but clean. As an Accor Hotel member who checked in online in advance I was disappointed to be allocated room 106. It is directly above the main hotel entrance and whenever someone entered or left the buuilding the noise was noticeable. Only saving grace is that the noise does not continue through the night as most if not all guests are asleep. But it is an irritation.

Really enjoyed my visit to Lyon. It snowed that evening, and it was so nice to walk into the hotel, feel warmth, and know I was in a safe environment. The staff was very friendly and offered candied almonds while we were sitting in the lounge area.

Was very good. Everything was good. Clean, friendly staff. A little to big bed for the small room.

Very comfortable hotel in the very centre of Lyon. From there you can see almost everything on foot.

The hotel is located in a very good area of Lyon. The room was nice, a bit small but comfy. The main downside was breakfast: I didn't get it because I think it was a bit overpriced.

Clean room. Friendly staff. Excellent location. Asked the staff for restaurant recommendations, they directed us to the most expensive and formal place when there were plenty of nearby charming "bouchons" that were much better

A wonderful hotel with a great location and an amazing staff. An easy walk for dining, shopping and sites!

I had the greatest pleasure to stay in Mercure Centre Beaux-arts for one night and enjoy the beautiful town of Lyon. The room was extremely confortable and very quiet ! Reception staff is lovely and takes good care of their guests. Overall, I highly recommend this hotel as it’s also very well located. Thanks for the great experience !

We had a lovely stay: the staff were friendly, welcoming and professional. The room was quiet, nicely furnished and comfortable. We would return and recommend

Convenient.

Checked in afternoon an tried to get some sleep. However there was a constant noise from housekeeping at the aisle. That was uncomfortable. Aparrt from this everything was good.

Alex at the front desk assisted me greatly on local restaurants, local attractions, reserving taxi rides daily

Hotel is in a great location for seeing central Lyon, both on foot or using public transport. The front desk staff and breakfast room team were very profession, always friendly and helpful. The room was clean and the housekeeping team kept us tidy and smart each day. The room was a good size and the bed and pillows were comfy and it was nice and quiet, so we slept well. Always nice to have a safe for valuables. But a few little moans... 1) The bathroom had obviously been recently refurbished but the shower was just fed with a mixer from the hot and cold bath taps with no thermostatic control - when we took a shower, we were constantly having to step out of the shower stream to avoid being scalded or frozen as other guests in the hotel used their bathrooms and altered the water pressure. It would have been very little extra cost during the refurbishment to have installed a thermostatic control. 2) Handholds in the bath should be considered. Both my wife and I are fairly agile but we both had difficulties getting out of the bath and on one occasion my wife slipped and end up falling through the open bathroom doorway. Fortunately, the door was open so she did not hurt herself. 3) Such a tiny wardrobe! And no other drawers or shelves for our clothes. My wife had to keep her clothes in her suitcase. There was plenty of space in the room for a larger wardrobe and a cupboard. Money and time had been spent on putting modern art pieces all the way around the walls – taking one of those away and using the space for storage would have been welcome. 4) Lights or should I say, gloom! Why does the room need to be so gloomy? With all the lights fully on, it was still twilight in the room. 5) It was good to have the kettle and tea/coffee provided but the little paper cups did seem a little cheap plus they were difficult to hold when they were hot. Paper cups are OK if you are thinking of the environment but perhaps consider a corrugated cardboard sleeve for the cups to avoid burnt fingers.

good

For a Mercure in a central location in a big city, this has a homely feel. Staff, from check-in to maids, are genuinely helpful.