Mercure Lyon Centre Beaux Arts Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 5,209 reviews

ALLSAFE approved hotel

Mercure Lyon Centre Beaux Arts Hotel
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+ 18 Services

Hotel extras

  • Ideally located in Place des Jacobins, in the heart of Presqu'île

  • ALLSAFE label Bureau Veritas

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Privilege Rooms

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President
Edouard Herriot
69002 lyon
france

Fax: (+33)4/78421919

Check-in from 14h00

Check out up to 12h00

  • BUS:  C5-C9-C10-C12-14 BELLECOUR

  • BY BUS:  C3-C5-C13-C14 CORDELIERS

  • GARE DE VAISE-VENISSIEUX:  D BELLECOUR

  • PERRACHE LAURENT-BONNEVAY:  A BELLECOUR

  • By plane

    LYON SAINT-EXUPERY At 25km / 15.63 miles

  • By helicopter

    Lyon bron At 15km / 9.38 miles

  • By car

    City center bellecour a6 At 4km / 2.5 miles

  • By car

    City center bellecour a7 At 4km / 2.5 miles

  • By car

    Lyon center a42-a43 At 10km / 6.25 miles

  • By train

    LA PART DIEU At 5km / 3.11 miles

  • By train

    PERRACHE At 2km / 1.24 miles

GPS:45.760779, 4.834124

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE BARTISTE Non contractual photo

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Our accommodation(s)

You can choose between our Standard rooms, our more spacious Superior rooms or

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,209 reviews

TripAdvisor Rating 4.5/5

1,521 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent one nighter

Customer review rating 5.0/5

B S. Couples - 28/11/2021 Confirmed reviews ALL

The hotel has excellent amenities and is perfectly located. The staff were also very friendly. Would definitely stay there again.

Dear Barry, We thank you so much for this beautiful comment ! We are happy to read you liked your stay with us. It would be a pleasure to welcome you again at the Mercure Beaux-Arts ! With best regards, Remi MARTIGNAGO - General Manager

Pleasant Stay

Customer review rating 4.0/5

Naeem Business - 25/11/2021 Confirmed reviews ALL

Very nice hotel and staff. Location is great too. However the rooms are not business friendly since there is no desk and chair posit comfortably and work because the rooms are fairly small.

Dear Naeem, We would like to thank you for giving us your feedback on your stay. We really appreciate your comment regarding the hotel and our staff. About the room, we are sorry to see it did not meet your expectations. But we do take your remark into consideration in order to improve our rooms. We hope to see you again ! With best regards, Remi MARTIGNAGO - General Manager

Perfect location

Customer review rating 5.0/5

Shir S. Families - 18/11/2021 Confirmed reviews ALL

Thank you for a lovely stay. Our room was great, great breakfast and all of the staff very plesant.

Dear Shirley, We are pleased to read your comment and are more than happy that you have enjoyed your stay at the Mercure Beaux-Arts. We hope to see you again ! With best regards, Remi MARTIGNAGO - General Manager

Great Stay

Customer review rating 5.0/5

Steven Friends - 14/11/2021 Confirmed reviews ALL

The hotel and staff were excellent. The location is great. Would stay here again.

Dear Steven, We are more than happy to see you enjoyed your stay with us. Our team is really thankful for your lovely comment. We hope to see you again ! With best regards, Remi MARTIGNAGO - General Manager

A Vacation from a Vacation

TripAdvisor rating 5.0/5

Sightsee679697 10/11/2021 TripAdvisor review

While visiting in France I wanted to ride the high speed train from Paris to Lyon, a reasonable distance in a reasonable amount of time. I Google liked the location of the Beaux Arts, I loved the location during our stay . . . shops, bistros, activities. The staff members were quite personable and helpful, the corner room on the top floor was perfect. Truly, a wonderful hotel.

Dear Customer, Firstly I would like to thank you for sharing your comment following your last experience at the Mercure Lyon Centre Beaux Arts ! What a pleasure to read that you enjoyed your stay. In fact, our hotel have a ideal location. We are looking forward to welcome you again for a future stay in Lyon ! Best Regards, Rémi Martignago - General Manager

Great hotel in best location

Customer review rating 5.0/5

Clare P. Solo - 06/11/2021 Confirmed reviews ALL

I always stay here when I am in Lyon. I love this hotel. The location is perfect and the staff is very helpful. Beautiful rooms, wonderful bed, good value for the money and the location is near restaurants and museums. I always feel welcome.

Dear Mrs. P., We thank you for your trust and are happy to have been able to welcome you again ! We really apreciate your kind words. With best regards, Remi MARTIGNAGO - General Manager

Mixed feelings

Customer review rating 4.0/5

Jan Couples - 04/11/2021 Confirmed reviews ALL

Very friendly staff, good breakfast in a cramped room, no checking of pass sanitaire in breakfast room. Hotel rooms very small. I do not know where promised 21square meters hide. Very clean hotel room a big plus. Showers designed in a way to flood the bathroom.

Dear Jan, We thank you for taking time to give us your feedback. We are sorry to see that the room did not meet your expectation. Regarding the pass sanitaire in the breakfast room, we don't have to control it. It's only in case of a restaurant or a bar. We really appreciate your comment about our team. We still hope to be able to welcome you again. With best regards, Remi MARTIGNAGO - General Manager

Very good stay

Customer review rating 4.5/5

Patrick Couples - 02/11/2021 Confirmed reviews ALL

Very well situated and clean

Dear Patrick, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Perfect location, calm and comfort as well, and moreover best customer care ever !

Customer review rating 4.5/5

Thien N. Couples - 02/11/2021 Confirmed reviews ALL

We were greatly impressed by the very nice welcome and customer care we've got from Victoria and Ksenia (they really brightened our stay !). Our room is just as we expected, calm as we requested and the coffee machine is an attentiveness we always appreciate (even when we don't have time to use it). We would have stayed one more night but unfortunately could not. Please keep the customer care spirit at the top ! Regards from loyal customers.

Dear Thien, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our lovely welcomer Ksenia & Victoria ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Rémi Martignago General Manager

Very close to shops restaurants grart location

Customer review rating 5.0/5

Noeleen F. Friends - 31/10/2021 Confirmed reviews ALL

Staff very friendly and helpfull, good selectio of food for breakfast, nice rooms.

Dear Noeleen, We thank you so much for this lovely comment. All our team will be very happy to read it. We hope to see you again ! With best regards, Remi MARTIGNAGO - General Manager

Well located; lovely staff; room unpleasant

Customer review rating 3.0/5

Janet Couples - 31/10/2021 Confirmed reviews ALL

The hotel is perfectly located for enjoying Lyon central areas and old town on foot; the staff are pleasant and helpful. And the room was adequate in design with a nice bathroom with tub. BUT the room stank. I assume it was the filthy rug that held the odor but whatever it was it was very unpleasant. We had a very busy short stay and didn't want to try to change rooms once we realized how awful the smell was since we had little confidence it would help and we didn't want to pack up and move. Whatever is making the room smell bad -- whether odors entering from outside or dirty rug, it made for a less than wonderful stay.

Dear Janet, We thank you for taking time giving us your feedback on your stay with us. We are glad to see you liked the location of the hotel and the staff. We would like to apologize regarding the issue you faced with your room. We will do the necessary about that matter. With best regards, Remi MARTIGNAGO - General Manager

Superb location. Good sized room.

Customer review rating 4.0/5

Steve Couples - 30/10/2021 Confirmed reviews ALL

Great stay right in the heart of Lyon.

Dear Mr. B., We are happy to see that you enjoyed your stay with us but we also take into consideration your remark for the bed. We would be more than happy to welcome you again ! With best regards, Remi MARTIGNAGO - General Manager

Excellent location

Customer review rating 4.0/5

Nicky C. Friends - 27/10/2021 Confirmed reviews ALL

Great hotel great location, clean, comfortable, good breakfast.

Dear Nicky, Thank you for taking time to give us your feedback. We are glad to see you enjoyed your stay with us. We hope to see you again ! With best regards, Remi MARTIGNAGO - General Manager

It’s a fantastic location

Customer review rating 5.0/5

Martina D. Friends - 24/10/2021 Confirmed reviews ALL

The hotel is in a fantastic location. The staff are very nice and the rooms are comfortable! We where a group of friends on a girls holiday! It’s a beautiful city also

Dear Martina, We thank you so much for this lovely comment about our hotel and our team. We really appreciate. We hope to be able to welcome you again ! With best regards, Remi MARTIGNAGO - General Manager

Lovely boutique hotel with convenient location. John Baptiste is outstanding.

Customer review rating 4.0/5

Francoise Couples - 22/10/2021 Confirmed reviews ALL

John Baptiste at front desk is outstanding and dedicated. We stayed for 4 nights and he made sure we had an interior room as the street noise can be loud with windows open. The rooms are clean, comfy and well equipped. The breakfast is outstanding! Coffee, fruit, croissants, eggs, meats, cheeses and plenty of options. The room is small and typically quiet with guests speaking softly at their tables. THEN there is the breakfast room staff! They are hard working and one large older woman spoils it by being loud and rude as she clears tables and orders guests where to sit. She yelled at me when I covered my ears and went off on a rampage of verbal assault. Otherwise a perfect breakfast.

Dear Mrs. D., We thank you so much for your sweet words regarding Jean-Baptiste. We will tell it to him, he will be very happy to know about it. Regarding what happened at breakfast time, we would like to apologize as the tranquility of our guests is one of our priority. We hope to see you again at the Mercure Beaux-Arts ! With best regards, Remi MARTIGNAGO - General Manager

Great Hotel in a Great Location

TripAdvisor rating 5.0/5

christinemW5835AC 21/09/2021 TripAdvisor review

We recently spent three nights at the Mercure and it was a perfect base for our first time visiting Lyon! The hotel is centrally located and easy to walk to from the metro station at Place Bellecour. The staff is welcoming and very helpful! Our room was large with a small balcony overlooking the city and a comfortable bed. It is an easy walk to Vieux Lyon, shops, restaurants, museums...basically anything you would want to do or see in Lyon. We would definitely stay there again and highly recommend to anyone visiting Lyon!

Dear Christine, Thank you for your wonderful feedback ! It's a real pleasure to read it. Warmest regards, Rémi Martignago - General Manager

Not bad but not the best neither

TripAdvisor rating 3.0/5

adignoire Business - 28/02/2021 TripAdvisor review

Room service not available - no food anymore.... any upgrade Accor points missing a lot of small mistakes. They should be more oriented customer experience, and also respect the engagement of the Accor group status

Dear Guest, Further to your recent stay at Mercure Beaux-Arts, I would like to thank you for taking the time to to share your concerns with us. Regarding to the upgrade with your Accor card, you already booked a Privilege room at the reservation. This one is our highest category of our establishment. On the other hand, we still have dishes to offer. Indeed the room service is until 9 p.m., it was no longer available when you arrived, but only to pick up at the reception. We all hope to have the chance to welcome you again and, in the meantime, we all remain at your entire disposal. With my kindest regards, Remi Martignago, General Manager

Centrally situated and comfortable, but parking problem

TripAdvisor rating 4.0/5

AndyC947 21/09/2020 TripAdvisor review

The hotel couldn’t be more central in this lovely city. The hotel was comfortable and the staff very friendly. Parking was the only issue as the nearest public car park, which is exceptionally busy, is around a one way system and is pretty expensive. On arrival at the hotel to unload, there was nowhere to park even for a few minutes. Overall though it was a pleasant experience.

Nice stay in the heart of Lyon

TripAdvisor rating 4.0/5

Venture21781584945 23/06/2020 TripAdvisor review

We just stayed for one night. The hotel is very well located and the staff was very attentive and friendly. We enjoyed our stay in this hotel with its new rooms. Unfortunately the breakfast was not in accordance to price (20 €/pp). Eggs should be extra charged. Even in Corona times unacceptable for a Mercure.

Dear Traveller, Thank you for sharing your experience among the Beaux-Artistes ! I'm glad you enjoyed your stay in Lyon thanks to our very central location. I am however sorry to read that our breakfast did not met all your expectations. It is true that during these special times we had to make some adjustments in the organisation but the products served are still the same as always so I'm sorry that you found it too expensive. I hope we will still have the pleasure to welcome you again someday, Kind regards.

central, comfortable and convenient

TripAdvisor rating 5.0/5

skitraveller_l 09/02/2020 TripAdvisor review

Equidistant from old Lyon and the most important museums - and an easy bus ride from Part-Dieu station. Nice old hotel in city centre brought up to modern standards. Small breakfast area could get crowded if hotel was full. Friendly service - plus (as a bonus) we got upgraded!

Dear Skitraveller_l, Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are very pleased to know you enjoyed our location in our beautiful city and I am delighted you appreciated your upgrade ! Hope to see you soon among the Beaux-Artistes team ! Sincerely, Rémi Martignago General Manager

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