Mercure Lyon Centre Beaux Arts Hotel 4 stars

Customer review rating 4.5/5 4,989 reviews

ALLSAFE approved hotel

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Mercure Lyon Centre Beaux Arts Hotel
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+ 18 Services

Hotel extras

  • Ideally located in Place des Jacobins, in the heart of Presqu'île

  • ALLSAFE label Bureau Veritas

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Privilege Rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request (nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Hot meals
Leisure and activities
  • Tanning salon (nearby)
  • Babysitting on request (nearby)
  • Boat excursions Paying
  • Bicycles rental (nearby)
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President
Edouard Herriot
69002 lyon
france

Tel: +33478380950

Fax: (+33)4/78421919

Check-in from 14h00

Check out up to 12h00

  • BUS :  C5-C9-C10-C12-14 BELLECOUR

  • BY BUS :  C3-C5-C13-C14 CORDELIERS

  • GARE DE VAISE-VENISSIEUX :  D BELLECOUR

  • PERRACHE LAURENT-BONNEVAY :  A BELLECOUR

  • By plane

    LYON SAINT-EXUPERY At 25km / 15.63 miles

  • By helicopter

    Lyon bron At 15km / 9.38 miles

  • By car

    City center bellecour a6 At 4km / 2.5 miles

  • By car

    City center bellecour a7 At 4km / 2.5 miles

  • By car

    Lyon center a42-a43 At 10km / 6.25 miles

  • By train

    LA PART DIEU At 5km / 3.11 miles

  • By train

    PERRACHE At 2km / 1.24 miles

GPS :45.760779, 4.834124

Our accommodation(s)

You can choose between our Standard rooms, our more spacious Superior rooms or

Our restaurants and bars

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,989 reviews

TripAdvisor Rating 4.5/5

1,507 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great Hotel in a Great Location

TripAdvisor rating 5.0/5

christinemW5835AC 21/09/2021 TripAdvisor review

We recently spent three nights at the Mercure and it was a perfect base for our first time visiting Lyon! The hotel is centrally located and easy to walk to from the metro station at Place Bellecour. The staff is welcoming and very helpful! Our room was large with a small balcony overlooking the city and a comfortable bed. It is an easy walk to Vieux Lyon, shops, restaurants, museums...basically anything you would want to do or see in Lyon. We would definitely stay there again and highly recommend to anyone visiting Lyon!

Great Location

Customer review rating 4.5/5

Jonathan Couples - 08/09/2021 Confirmed reviews ALL

The hotel is in a great location in the centre of Lyon. The room was spacious with great views, however the balcony door did not close properly resulting in traffic noise at night.

Dear Mr. P., I am glad to know that you enjoyed our very central location and your Privilege room ! However, about the balcony I am sorry if you had some troubles to close the door. I left the message to our technician to make an adjustment. Thank you for your feedback. We hope to see your soon next time. Kind regards, Rémi Martignago, General Manager

Safe and comfortable

Customer review rating 5.0/5

J.r. Friends - 06/09/2021 Confirmed reviews ALL

The balcony was a lovely bonus, and my friend and I appreciated you giving us rooms not only on the same floor, but next to each other. Beds were comfy and the shower was nice. The hotel was conveniently located.

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With my kindest regards, Rémi Martignago, General Manager

Super location

Customer review rating 4.5/5

Barry Families - 04/09/2021 Confirmed reviews ALL

Location perfect. The staff were very helpful prior to arrival thank you. Unfortunately, the room was very dark and overlooked by the breakfast room. I understand that some rooms will be better than others though.

Dear Mr. D., I am very sorry to read that your room was not up to your expectations. Please accept our apologies if you found your room noisy. For your next stay, don't hesitate to ask us a bright and calm room. We hope to see you soon to renew your trust. With my kindest regards, Rémi Martignago, General Manager

Great hotel, great check in, wonderful location

Customer review rating 5.0/5

Emmy L. B. Couples - 03/09/2021 Confirmed reviews ALL

We had a delightful stay. This is the hotel that made Mercure our first choice when we travel in France. The check in employees are very sweet and welcoming, as are the breakfast room employees. The location can’t be beat.

Dear Mrs. Le B., All the team thanks you so much for your wonderful review ! Thank you for your kind words about the staff and we are pleased to read that you enjoyed our very central location. We hope to welcome you again. With my kindest regards, Rémi Martignago, General Manager

Top

Customer review rating 4.5/5

Stefan J. Families - 02/09/2021 Confirmed reviews ALL

Acceuil top, chambre top, location top

Cher Monsieur J., Un grand merci pour votre chaleureux commentaire que vous venez de nous laisser ! Ce serait un plaisir de vous recevoir de nouveau prochainement. Beaux-Artistiquement, Rémi Martignago, Directeur Général

Good location

Customer review rating 3.5/5

Daniela Couples - 26/08/2021 Confirmed reviews ALL

Average service, hotel is nice and well located, I think if you provide free drink to members, you should give it per room, it is a bit ridiculous to have a free drink and not for your wife or husband.

Dear Mrs. N., Thank you for answering our client satisfaction survey. All the team is pleased to read that you had a pleasant stay among us but we would like to apologize for all the points highlighted in your review. Regarding the welcome drink, I understand however it's a process installed by the Accor group. This drink is only for the Accor member so unfortunately one per room. I'm sorry for the inconvenience caused by asking you again your credit card at your arrival but this procedure is to avoid all the credit card frauds on Internet which we unfortunately have quite often. Also, please note that of course we can proceed to an online check-out and sending you the invoice by email, don't hesitate to ask next time. Finally for the health pass, in France, hotels aren't concerned with this. We only ask it for guests willing to have a drink in our bar and rest assured that our reception team is very attentive about it. Hoping to see you soon amongst the Beaux-Artistes, Kind regards. Rémi MARTIGNAGO General Manager

Great central location

Customer review rating 4.0/5

Nicole Families - 22/08/2021 Confirmed reviews ALL

Rooms were nice. Very spacious. Breakfast was very good. The hotel is centrally located amongst the main shopping district.

Dear Nicole, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. See you soon in Lyon ! Rémi MARTIGNAGO General Manager

Great stay, wonderful staff

Customer review rating 5.0/5

Mickaël Couples - 19/08/2021 Confirmed reviews ALL

My wife and I were there for a few days... we had a wonderful stay! The location is perfect. The room was really comfortable. The staff was really nice end helpful with a great sense of costumer service. The breackfast was nice and diverse. We'll definitely go back and recommend.

Dear Mickael, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Warmest regards, Rémi Martignago General Manager

Worth a repeat stay in Lyon

Customer review rating 4.0/5

Vc Couples - 17/08/2021 Confirmed reviews ALL

Great stay, lovely room, well-equipped and VERY central and convenient located; 10 mins to old town. However, at 18€, the breakfast was too steep for what it was-- That being said, for the quality and proximity, I would choose to stay again the next time I am in Lyon.

Dear Victor, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. We are sorry for the breakfast you didn't like ; by chance, there is a large choice of restaurant all around the hotel. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Excellent hotel

Customer review rating 5.0/5

Anonymous Couples - 16/08/2021 Confirmed reviews ALL

The hotel is in an excellent location. The rooms are nice -- the bed is comfortable and the shower is great. We had a room with a balcony from which we could see the square and the fountain. I loved standing out there in the morning and watching the city wake up.

Dear Eric, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments about our hotel and the room you had. I agree with you regarding the wonderful view we have on the morning ;) Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Well located and efficient staff

Customer review rating 4.5/5

Sandro B. Families - 11/08/2021 Confirmed reviews ALL

The staff is very polite and provides accurate information about hotel amenities and directions for parking. Rooms are clean and beds comfortable, the breakfast is a good deal. We stayed at a Mercure hotel in Berlin last week and had a similar experience, this chain of hotels is a guarantee of quality service.

Dear Sandro, Thank you for answering our client satisfaction survey. It's a pleasure to read that your several stay in Mercure are perfect. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Great central location

Customer review rating 4.0/5

Anonymous Friends - 31/07/2021 Confirmed reviews ALL

Good service & great central location

Dear Beatriz, Thank you for your nice comment ! Hope to see you soon in Lyon. Best regards, Rémi MARTIGNAGO General Manager

good location nice staff

Customer review rating 4.0/5

Anonymous Couples - 27/07/2021 Confirmed reviews ALL

very nice experience

Dear Mr. c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago, General Manager

Not bad but not the best neither

TripAdvisor rating 3.0/5

adignoire Business - 28/02/2021 TripAdvisor review

Room service not available - no food anymore.... any upgrade Accor points missing a lot of small mistakes. They should be more oriented customer experience, and also respect the engagement of the Accor group status

Dear Guest, Further to your recent stay at Mercure Beaux-Arts, I would like to thank you for taking the time to to share your concerns with us. Regarding to the upgrade with your Accor card, you already booked a Privilege room at the reservation. This one is our highest category of our establishment. On the other hand, we still have dishes to offer. Indeed the room service is until 9 p.m., it was no longer available when you arrived, but only to pick up at the reception. We all hope to have the chance to welcome you again and, in the meantime, we all remain at your entire disposal. With my kindest regards, Remi Martignago, General Manager

Centrally situated and comfortable, but parking problem

TripAdvisor rating 4.0/5

AndyC947 21/09/2020 TripAdvisor review

The hotel couldn’t be more central in this lovely city. The hotel was comfortable and the staff very friendly. Parking was the only issue as the nearest public car park, which is exceptionally busy, is around a one way system and is pretty expensive. On arrival at the hotel to unload, there was nowhere to park even for a few minutes. Overall though it was a pleasant experience.

Nice stay in the heart of Lyon

TripAdvisor rating 4.0/5

Venture21781584945 23/06/2020 TripAdvisor review

We just stayed for one night. The hotel is very well located and the staff was very attentive and friendly. We enjoyed our stay in this hotel with its new rooms. Unfortunately the breakfast was not in accordance to price (20 €/pp). Eggs should be extra charged. Even in Corona times unacceptable for a Mercure.

Dear Traveller, Thank you for sharing your experience among the Beaux-Artistes ! I'm glad you enjoyed your stay in Lyon thanks to our very central location. I am however sorry to read that our breakfast did not met all your expectations. It is true that during these special times we had to make some adjustments in the organisation but the products served are still the same as always so I'm sorry that you found it too expensive. I hope we will still have the pleasure to welcome you again someday, Kind regards.

central, comfortable and convenient

TripAdvisor rating 5.0/5

skitraveller_l 09/02/2020 TripAdvisor review

Equidistant from old Lyon and the most important museums - and an easy bus ride from Part-Dieu station. Nice old hotel in city centre brought up to modern standards. Small breakfast area could get crowded if hotel was full. Friendly service - plus (as a bonus) we got upgraded!

Dear Skitraveller_l, Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are very pleased to know you enjoyed our location in our beautiful city and I am delighted you appreciated your upgrade ! Hope to see you soon among the Beaux-Artistes team ! Sincerely, Rémi Martignago General Manager

Very good short stay with very helpful and pleasant front desk staff.

TripAdvisor rating 4.0/5

GlobalGuy007 Friends getaway - 16/01/2020 TripAdvisor review

Warmly welcomed as an Accor loyalty,member, had a nice room with good space, and very pleasant wine in the bar in the evening and decent breakfast the day after with a good choice. Bed was very comfy. Good to have an in-room iron etc and while the bathroom was fine, an walk in shower would have been nice also. Front desk staff were superb the the hotel in a very central location.

Dear GlobalGuy007, Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. Please, be assured that your kind words will be transmitted to the whole team. I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, Warmest regards, Rémi Martignago General Manager

Very good

TripAdvisor rating 4.0/5

gidi520 Couples - 11/12/2019 TripAdvisor review

The location is great , very kind attitude of the staff .I like very much the style of the hotel, not cold and modern The privilege room was comfortable And breakfast is excellent the reception with hot 🍷 was very nice

Dear gidi520, Thank you very much for your kind review regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are delighted to read that you had an excellent stay thanks to ou perfect location and our great team ! Please, be assured that your kind words will be transmitted to the whole team. I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, Warmest regards, Rémi Martignago General Manager

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