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ibis Lyon Part Dieu Les Halles Hotel 3 stars

Customer review rating 4.1/5 9,773 reviews

ALLSAFE approved hotel

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How it works?
ibis Lyon Part Dieu Les Halles
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+ 10 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Lounge bar with snack menu, available 24 hours a day

  • 2 modern meeting rooms with natural light

  • Our restaurant terrace opposite Halles de Lyon-Paul Bocuse market

  • A 15 min walk from Part Dieu train station and central business district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
  • Cash machine (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine Paying
Leisure and activities
  • Other sports activities
Business services
  • 4 Meeting room(s)
  • Web corner

Hotel location

ibis Lyon Part Dieu Les Halles

78 rue de Bonnel
69003 lyon
france

Tel: +33478629889

Check-in from 12h00

Check out up to 12h00

  • BUS C13 :  C13 HALLES PAUL BOCUSE

  • BUS C3 :  C3 HALLES PAUL BOCUSE

  • BUS C9 :  C9 PART-DIEU-SERVIENT

  • METRO B :  B PLACE GUICHARD

  • By plane

    LYON SAINT EXUPERY At 27km / 16.78 miles

  • By train

    GARE PART-DIEU At 0.8km / 0.5 miles

GPS :45.761962, 4.851397

Our accommodation(s)

Set in a relaxed lounge atmosphere, our 216 functional rooms with private bathrooms will offer you a restful night's sleep with the ultimate comfort of Sweet Bed by ibis bedding and mattress toppers.

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: French

Whether you're rushing about on business or on a family holiday road trip, our restaurant meets everyone's needs! Enjoy our terrace for a sunny break ...

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

BAR LOUNGE

The lounge bar with games area at the ibis Lyon Part Dieu Les Halles hotel provides the perfect spot for a bit of relaxation. Food lovers will love our "Petites Faims" menu with its famous snacks, which can be enjoyed in the bar or in your room.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 80

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Lyon Part Dieu Les Halles

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

9,773 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,999 reviews

Habitue

Customer review rating 2.5/5

B. V. Solo - 15/07/2021 Confirmed reviews ALL

Adresse face halle

Good stay (only missing bottle of water or at least drink in the room)

Customer review rating 4.0/5

Anonymous Business - 21/06/2021 Confirmed reviews ALL

I expected to have a bottle of water or a drink in the room. it's really a pity

Dear sir, We very much appreciate your comments regarding your stay at the ibis Lyon Part-Dieu Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne-Sophie Ibis Lyon Part Dieu Les Halles 78 rue de Bonnel – 69003 Lyon – France Tél. : +33 (0)4 78 62 98 89 – Fax : +33 (0)4 78 60 13 00 Mél : H1… – Web : www.ibis.com/1388 Facebook : https://www.facebook.com/ibis-Lyon-Part-Dieu-Les-Halles-26…063/
Customer review rating 3.0/5

Maria G. Couples - 24/05/2021 Confirmed reviews ALL

Rooms that haven't been used during the confinement must be cleaned before arrival. We had to ask for another room after we found black mold around our shower and a black calcium buildup in our toilet. They accommodated us immediately with another room (with some black mold in shower) but a little bleach goes a long way.

Good stay

Customer review rating 5.0/5

David K. B. Business - 21/01/2021 Confirmed reviews ALL

I was well received

Reliable as usual, and kind staff.

Customer review rating 5.0/5

Isabelle B. Families - 27/12/2020 Confirmed reviews ALL

One night, with parking.

Clean and comfy bed.

Customer review rating 4.5/5

Christina M. Business - 10/11/2020 Confirmed reviews ALL

First of all, it is well situated in the center of Lyon. Tram and Sncf station is walking distance. Francesca is my favorite receptionist, she is very helpful and courteous. Thanks Overall staff are nice and very accommodating. I recommend this hotel to travellers.

Dear SACRAMENTO CHRISTINA M., We very much appreciate your comments regarding your stay at the ibis Lyon Part-Dieu Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca de l'Ibis Lyon Part Dieu Les Halles 78 rue de Bonnel – 69003 Lyon – France Tél. : +33 (0)4 78 62 98 89 – Fax : +33 (0)4 78 60 13 00 Mél : H1… – Web : www.ibis.com/1388 Facebook : https://www.facebook.com/ibis-Lyon-Part-Dieu-Les-Halles-26…063/

Excellent stay

Customer review rating 5.0/5

Mouni Solo - 03/11/2020 Confirmed reviews ALL

Despite de COVID-19 sanitary situation, my stay was excellent. Everyone was very kind and helpful. Great staff, thank you!

Dear guest, We very much appreciate your comments regarding your stay at the ibis Lyon Part-Dieu Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne-Sophie de l'Ibis Lyon Part Dieu Les Halles 78 rue de Bonnel – 69003 Lyon – France Tél. : +33 (0)4 78 62 98 89 – Fax : +33 (0)4 78 60 13 00 Mél : H1… – Web : www.ibis.com/1388 Facebook : https://www.facebook.com/ibis-Lyon-Part-Dieu-Les-Halles-26…063/

well located near Part Dieu train station

Customer review rating 4.0/5

Jean D. Business - 27/09/2020 Confirmed reviews ALL

The room was clean and the bed comfortable so that I could sleep well Breakfast was ok under current special conditions Bathrooms would need a new paint

Staff woke me up and wanted me to leave before my late check out time.

TripAdvisor rating 1.0/5

fernandohp2019 Friends getaway - 13/12/2019 TripAdvisor review

Since I came to Lyon to the lumiere festival and knew I’d stay up the whole night, I booked and paid in advance for the late check out (to leave by 16:00 if I remember well). When I checked in, the receptionist asked what time I would leave. I said I didn’t know. She told me to give an approximate time. I said maybe 14:00 and that I would see. And asked her if there was any problem if I left later than 14:00, she said no. The next day, they called the room at 13:30 and woke me up, to ask if we would leave by 14:00. My friend told them that we would see. Ten minutes later, the cleaning lady just walked in without knocking. Really rude. And told us that she needed to clean the room. I think we left the room around 14:15. Went to the reception. Explained my problem. The person at the desk was very polite, told me the person who did my check in made a mistake and went 2 times inside to speak to the manager. Who happened to be the same person that did my check-in. I wanted to talk to her, and the other employee told me that she couldn’t see me but would refund the late check out payment. I didn’t want to get more annoyed and left. I always have a good stay at Ibis. And even though I mostly use Airbnb nowadays and also use other hotels when I travel, I tell everyone that I like to stay at Ibis if I have the chance, because I always know what to expect in terms of comfort, cleanness and service. Well, it was the first time I was treated like that. And even though at the end of the day, it’s nothing serious, I just lost maybe one hour of sleep, I’ll make sure I’ll tell everyone about it. Because the manager was just 3 metres away from me, behind the wall, and I could hear her. She couldn’t bother stepping out of the door and apologising. That’s what I expected and wanted. But instead, they wanted to get rid of me by giving me this few euros refund. I hope whoever reads this understands that sometimes it’s more important to face the client and apologise than just disrespect the client by not wanting to see them. I’ve told this to some people and will tell many more. Because I’m like that. I’ll try Ibis again, but less frequently depending on how this e-mail is answered.

nice Lyon

TripAdvisor rating 5.0/5

hubertsanders Solo travel - 30/11/2019 TripAdvisor review

I stayed for two days in your hotel, visiting la biennale and Maison de la Dance. Well situated, quiet and friendly armosphere. For the rest everything ok and a good trip. I stayed in the hotel for the third time and next time again

convenient

TripAdvisor rating 4.0/5

Gary P Couples - 29/04/2019 TripAdvisor review

The hotel is conveniently placed for transport and access to the business districts and the Old Town. The attention from staff was of a high standard and they were very friendly. The breakfast was the standard fare of cold meats, pastries and fruit but the food was maintained efficiently so there was never a shortage, even for those cutting it fine timewise. The room was smallish but adequate for our needs. They were also well maintained and clean.

Ibis Lyon PartDieu, clean & fair location

TripAdvisor rating 5.0/5

Guy S Business - 11/04/2019 TripAdvisor review

Clean, nice welcome at night and morning as well, fair location downtown, close to the railways station, quiet for sleeping... Precisely what is to be awaited from an Accor hotel: it has been provent to be targeted! Congrats, just as usual

how a hotel should be run

TripAdvisor rating 5.0/5

mikeberlingermany Business - 19/11/2018 TripAdvisor review

ibis part dieu les halles should be used as a example on how to run a ibis, especially the reception area from check in to check out the team worked to deal with all issues that came their way.enjoyed my stay and would definitely return

Good Hotel, good Service.

TripAdvisor rating 4.0/5

lauraM4611RZ Business - 17/10/2018 TripAdvisor review

We were at Lyon for Business. The Service and the employees were very friendly. The Location of the Hotel is Central and not far away from the Rhône. We could store our luggage in the Hotel until our Train arrived.

practical, but no more.

TripAdvisor rating 3.0/5

frenchtraveller2018 Business - 29/09/2018 TripAdvisor review

Room is really too small for the rate paid. Good point is the breakfast buffet. Service was friendly but could be more professional. Walk to Part Dieu train station is a little bit complicated, takes around 10 minutes.

3 days in Lyon

TripAdvisor rating 4.0/5

jesc0ffier Family - 26/07/2018 TripAdvisor review

The location was so convenient, close to the City, public transport, shopping. The staff was friendly and helpful. The breakfast was delicious, varied and plentiful. The booking was quick, clear and no nonsense.

Front desk goes above and beyond

TripAdvisor rating 4.0/5

k0d2000 Couples - 13/06/2018 TripAdvisor review

The front desk, server , and room attendant took Such great care of us in this very short visit. We do not speak French but they didn’t bat an eye at our language short comings.They hotel was accommodating in every way. The food for dinner and breakfast was fantastic. We check out but later in the day to ask the front desk where we could find a bottle of wine for purchase on Sunday in Lyon ...and they sent us to such a vibrant part of town that hat was supposed to be a short stop over turned into a memorable lively afternoon. The wine shop was extremely helpful also. Thanks for the great information!

Dear k0d2000, It is with such satisfaction that we read your opinion so beneficial for the team of our hotel IPDH - Ibis Part Dieu Lyon Les Halles, and thank you sincerely for sharing your experience. All our team IPDH, is happy to have to advise you, and guide you to the sought after wine shop. We will also be pleased to share your comment, with our room service regarding outstanding cleanliness, as well as our restaurant service; We stay at your disposal, and wish to have the pleasure to welcome you during a future stay in our beautiful city of Lyon, Sincerely. Top Management - Ibis Lyon Part Dieu Les Halles 78 rue de Bonnel – 69003 Lyon – France

A pleasant hotel but not a top experience

TripAdvisor rating 3.0/5

363IanC Couples - 03/06/2018 TripAdvisor review

My wife and I stayed at Ibis Lyon Part Dieu Les Halles but the experience began badly when 3 days before we arrived our credit card was debuted with a large amount of euros pending our arrival. Our accommodation was all prepaid so we couldn’t understand why: an email seeking answers was unanswered. Three days since leaving the hotel our credit card still has not been credited with the unused portion of the holding amount. Again no response to an email asking that it be cleared ASAP as it effects our financial arrangements. We did enjoy the friendly dining room staff at breakfast and dinner. The food selection was good

Dear Ian C, Following your visit to our Ibis Lyon Part Dieu hotel Les Halles-IPDH, we thank you for giving us your time to share your feedback. Please note that we are sincerely sorry that you have encountered so much inconvenience regarding the payment conditions related to your booking, without return from us despite your e-mail reminders, and sincerely hope that this situation has been arranged upon your arrival. Please note that we are at your disposal, in which case your situation has not been resolved or for any other information. Once again, please accept our sincerest apologies. Sincerely. Top Management - Ibis Lyon Part Dieu Les Halles 78 rue de Bonnel – 69003 Lyon – France

Good hotel, appalling Accor administration

TripAdvisor rating 4.0/5

eddier701 Friends getaway - 07/11/2017 TripAdvisor review

The hotel was very pleasant, the rooms tidy and the beds comfortable. Close to TGV station and public transport. Bar was simple but closed at 1pm despite website saying 24 hour. Did not eat in hotel so cannot comment on hotel. Staff helpful. ADVICE do not use online check in and checkout. Got home to find a breakfast charged on my credit card, still waiting for hotel to advise who signed as we ate out. Should not be surprised that I am waiting as still waiting for a promised quick reply on another issue from Accor customer services, so far the quick reply has taken 47days and still counting. A further letter to the Complaints Manager has had no reply either but that is only 18 days so far.

Average

TripAdvisor rating 3.0/5

nicolepO3768BG Couples - 11/10/2017 TripAdvisor review

This hotel did not really live up to the usual Ibis standards, it felt more like an Ibis Budget... Although the Staff was very helpful and friendly, the room was rather small and narrow, as was the bathroom.

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