Hotel is quiet and comfortable in a location which is only a 15 minute walk to both the station and the city. The market opposite is fab. Room is a bit small but typical Ibis which is fine. Very clean and quiet at night. Suited our purpose really well. Thank you.

room was clean but very small, i would have wished for a boiler

Quiet place & nice bedding

nice to stay there!

My only complaint is that my room was near the lift so I heart the lift going up and down.

Calm around the hotel over the weekend

All was well

Hotel is neglected and not up to date. Rooms are ok in size but badly designed for bed and bathroom. Space is limited, access through room door limited and really narrow. There are no measures taken against climate change; these are not visualized nor mentioned anywhere. Thick cotton towels are e.g. not preferable. Rather should provide linen as towel material.

For our needs the stay was satisfactory as we wish to have the hotel clean!. We need the hotel mainly for sleeping purposes, as our relatives live in the neighborhood, so it should be clean and comfortable for this purpose. and it was! The staff was polite and helpful.

Since I came to Lyon to the lumiere festival and knew I’d stay up the whole night, I booked and paid in advance for the late check out (to leave by 16:00 if I remember well). When I checked in, the receptionist asked what time I would leave. I said I didn’t know. She told me to give an approximate time. I said maybe 14:00 and that I would see. And asked her if there was any problem if I left later than 14:00, she said no. The next day, they called the room at 13:30 and woke me up, to ask if we would leave by 14:00. My friend told them that we would see. Ten minutes later, the cleaning lady just walked in without knocking. Really rude. And told us that she needed to clean the room. I think we left the room around 14:15. Went to the reception. Explained my problem. The person at the desk was very polite, told me the person who did my check in made a mistake and went 2 times inside to speak to the manager. Who happened to be the same person that did my check-in. I wanted to talk to her, and the other employee told me that she couldn’t see me but would refund the late check out payment. I didn’t want to get more annoyed and left. I always have a good stay at Ibis. And even though I mostly use Airbnb nowadays and also use other hotels when I travel, I tell everyone that I like to stay at Ibis if I have the chance, because I always know what to expect in terms of comfort, cleanness and service. Well, it was the first time I was treated like that. And even though at the end of the day, it’s nothing serious, I just lost maybe one hour of sleep, I’ll make sure I’ll tell everyone about it. Because the manager was just 3 metres away from me, behind the wall, and I could hear her. She couldn’t bother stepping out of the door and apologising. That’s what I expected and wanted. But instead, they wanted to get rid of me by giving me this few euros refund. I hope whoever reads this understands that sometimes it’s more important to face the client and apologise than just disrespect the client by not wanting to see them. I’ve told this to some people and will tell many more. Because I’m like that. I’ll try Ibis again, but less frequently depending on how this e-mail is answered.

I stayed for two days in your hotel, visiting la biennale and Maison de la Dance. Well situated, quiet and friendly armosphere. For the rest everything ok and a good trip. I stayed in the hotel for the third time and next time again

The hotel is conveniently placed for transport and access to the business districts and the Old Town. The attention from staff was of a high standard and they were very friendly. The breakfast was the standard fare of cold meats, pastries and fruit but the food was maintained efficiently so there was never a shortage, even for those cutting it fine timewise. The room was smallish but adequate for our needs. They were also well maintained and clean.

Clean, nice welcome at night and morning as well, fair location downtown, close to the railways station, quiet for sleeping... Precisely what is to be awaited from an Accor hotel: it has been provent to be targeted! Congrats, just as usual

ibis part dieu les halles should be used as a example on how to run a ibis, especially the reception area from check in to check out the team worked to deal with all issues that came their way.enjoyed my stay and would definitely return

We were at Lyon for Business. The Service and the employees were very friendly. The Location of the Hotel is Central and not far away from the Rhône. We could store our luggage in the Hotel until our Train arrived.