Mercure Lyon Centre Brotteaux Hotel

Excellent location with lots of restaurants and bars within a couple of minutes walk. The great Parc de la Tête d’Or 5-10 mins walk away. Pardieu railway station and the Rhônexpress tramway are a walking distance away. Also lots of busses and the tube station on your doorstep if you need to go further. This is a small hotel, rooms are not big but it has got a friendly feel to it. Comfy beds, nice breakfast. This is where I stay on most occasions when in Lyon.

Fast check inn/out, perfect location for my concert at Transbordeur. Only a 10 min walk from the Rhonexpress which took me from airport. Great room for a good price.

The staff were friendly, welcoming, helpful. The room was bit smaller than expected. The price charged should have included a breakfast.

Dear Mercure, While I enjoy all my stay with the group Accor this one wasn't the best experience I had but not the worse. I came earlier and asked for my room . My room wasn't ready so I left my luggage and went to see my parents who are living near by the hotel. I was surprised that I didn't get a call to let me know my bedroom was ready but when I came I was surprised that I didn't get the best bedroom like i was promised to have when I checked in. The room was on the 1st floor and very dark since it looked on the courtyard with a lot of exposer with neighbors window facing my room. Only two curtains were able to be opened to the bedroom that the cleaning lady kept closed so each time I would walk in the bedroom it was all very dark. It was very depressing. I was charged for breakfast for my all stay which I just only had 3 breakfasts . This charge was adjusted promptly so it wasn't a big deal. I wasn't overall happy with amenities. No Nespresso machines in the room no extra shampoo and conditioner or even a body cream or any shoe shine. The over all hotel room looked dated too. I requested it at the reception and they gave me what they had. On the week end I noticed that my room wasn't cleaned as usual and when I left at 11am at my return my bed wasn't done or sheets changed around 2pm. It was done when I got back late afternoon. Well, while I wasn't impressed with my brand experience I will check with the other bookings I did for my next trip in Lyon and Paris. I hope my future experiences with Accor hotel brands will be better than this one. Christophe M.

This is a lovely hotel, the air is marginal, my sink stopped up, but the location is fabulous, staff is kind. Minimal English. The rooms are small, but bathroom is nice. There is a fridge in the room which was nice. Coffee was good. I'd stay here again but request a room off the main drag if you want to open the windows.