Mercure Lyon Centre Brotteaux Hotel

Mercure Lyon Centre Brotteaux Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 364 reviews

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Description

Hotel extras

  • Close to Gare Part-Dieu TGV train station (10-minute walk)

  • Excellent public transport (metro, bus, Vélo'vbike rental, tram)

  • Room Service to have dinner ("Vrai & Bon" meals)

  • ALLSAFE cleanliness and prevention label

  • Access to Lyons' Presqu'île and the city center in 10 minutes by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Lyon Centre Brotteaux Hotel

112 - 114 Boulevard des Belges
69006 LYON
France

  • GARE PART-DIEU:  TROLLEY BUS C1 BROTTEAUX

  • GARE PART-DIEU:  LIGNE B BROTTEAUX

  • TRAM A:  A

  • By plane

    SAINT EXUPERY At 24km / 14.91 miles

  • By train

    TGV PART DIEU At 0.8km / 0.5 miles

GPS:45.768288, 4.858708

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast

Start your day with a delicious buffet breakfast starting at 6:30 am. Do you prefer room service? Choose the classic or balanced versions of our continental breakfast.

Our accommodation(s)

Relax and enjoy a perfect mix of elegance, modernity, and comfort in your fully renovated room. Choose a Standard Room or Privilege Room for access to a wider range of services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  364 reviews

TripAdvisor Rating  4.0/5  470 reviews

Well located but…

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The staff were friendly, welcoming, helpful. The room was bit smaller than expected. The price charged should have included a breakfast.

Not the best room

Customer review rating 3.0/5

Christophe Families - Confirmed reviews ALL

Dear Mercure, While I enjoy all my stay with the group Accor this one wasn't the best experience I had but not the worse. I came earlier and asked for my room . My room wasn't ready so I left my luggage and went to see my parents who are living near by the hotel. I was surprised that I didn't get a call to let me know my bedroom was ready but when I came I was surprised that I didn't get the best bedroom like i was promised to have when I checked in. The room was on the 1st floor and very dark since it looked on the courtyard with a lot of exposer with neighbors window facing my room. Only two curtains were able to be opened to the bedroom that the cleaning lady kept closed so each time I would walk in the bedroom it was all very dark. It was very depressing. I was charged for breakfast for my all stay which I just only had 3 breakfasts . This charge was adjusted promptly so it wasn't a big deal. I wasn't overall happy with amenities. No Nespresso machines in the room no extra shampoo and conditioner or even a body cream or any shoe shine. The over all hotel room looked dated too. I requested it at the reception and they gave me what they had. On the week end I noticed that my room wasn't cleaned as usual and when I left at 11am at my return my bed wasn't done or sheets changed around 2pm. It was done when I got back late afternoon. Well, while I wasn't impressed with my brand experience I will check with the other bookings I did for my next trip in Lyon and Paris. I hope my future experiences with Accor hotel brands will be better than this one. Christophe M.

My favourite hotel in Lyon

Customer review rating 4.5/5

Sessuli Business - Confirmed reviews ALL

Love the neighbourhood and the relatively small size of the hotel, also very near our new offices. Parc de la Tête d’Or very near so ideal if you want to stretch your legs. Very friendly and welcoming service. I thought breakfast was (even) better than it used to be. Room was slightly on a warm side despite air con and difficult to keep window open as can be noisy.

Great room and location

Customer review rating 4.5/5

Mark T. Business - Confirmed reviews ALL

Perfectly situated and lovely rooms

Customer review rating 5.0/5

Eva S. Couples - Confirmed reviews ALL

It was outstanding!

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