Mercure Lyon Centre Brotteaux Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 754 reviews

Best price
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Mercure Lyon Centre Brotteaux Hotel - Image 1
Mercure Lyon Centre Brotteaux Hotel - Image 2
Mercure Lyon Centre Brotteaux Hotel - Image 3
Mercure Lyon Centre Brotteaux Hotel - Image 4
112 - 114 Boulevard des Belges, 69006 LYON, France

Description

Hotel extras

  • Close to Gare Part-Dieu TGV train station (10-minute walk)

  • Excellent public transport (metro, bus, Vélo'vbike rental, tram)

  • Room Service to have dinner ("Vrai & Bon" meals)

  • ALLSAFE cleanliness and prevention label

  • Access to Lyons' Presqu'île and the city center in 10 minutes by metro

Our accommodation(s)

Hotel location

Mercure Lyon Centre Brotteaux Hotel

112 - 114 Boulevard des Belges
69006 LYON
France

GPS:45.768288, 4.858708

Telephone
Fax +33 4 78 24 82 36

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Start your day with a delicious buffet breakfast starting at 6:30 am. Do you prefer room service? Choose the classic or balanced versions of our continental breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  754 reviews

TripAdvisor Rating  4.0/5  495 reviews

Terrible cold

Customer review rating 2.0/5

Lempit Couples - Confirmed reviews ALL

The room was really cold, only about 15 degrees. With an extra heater which the receptionist gave to us we got reasonable heat.

Customer review rating 2.0/5

Morten F. Business - Confirmed reviews ALL

Rooms not well designed, sitting working at the desk blocking the door to bathroom and had to move chairs every time. Shower so slippery had to be extremely careful not to slip and fall. Breakfast: scrambled eggs were overcooked and sausages completely black on one side, unworthy in a city who calls itself centre gastronomique.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Paule DANIEL - General Manager

Well located

Customer review rating 3.5/5

Beryk Couples - Confirmed reviews ALL

A bit disapointed that there was no bar or restaurant in the hotel, but I probably misred the review. Rooms ok. Breakfast ok.

Good stay!

Customer review rating 5.0/5

Elizabeth G. Families - Confirmed reviews ALL

We had a good stay, benefited of a reduced fee as neighbors of the hotel allowed us to join our family gathering in a sad circumstance….

Dear SHAVASP Q., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. We are sincerely sorry for these unfortunate circumstances and wish you a happy new year despite everything. Best regards Paule DANIEL - General Manager

Great location and friendly staff

Customer review rating 5.0/5

Jin F. G. Business - Confirmed reviews ALL

Everything went well and I had a wonderful stay in Lyon. The staff were helpful and very friendly.

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Other web-users rate our hotel

  • 197 reviews 9.1/10 Location
  • 294 reviews 6.6/10 Room
  • 358 reviews 9.8/10 Service
  • 124 reviews 7.2/10 Breakfast
  • 92 reviews 8.4/10 Cleanliness
  • 70 reviews 5.4/10 Vibe
  • 28 reviews 3/10 Value
  • 11 reviews 1.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.