Thank you so much Benoit for your amazing review ! We are glad that you liked our decoration and breakfast ☀️ We look forward to seeing you again, Kelvin - TRIBE Lyon Croix-Rousse

Dear Alexandra, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the welcome from our team and appreciated our entrance and restaurant areas. We’re sorry, however, that the condition and cleanliness of your room and the corridors did not fully meet your expectations. Your comments regarding the marks on the walls and the level of cleaning have been shared with our teams, as these details are important to us. We understand the comparison with TRIBE Amsterdam; it is indeed a beautiful property, and we’re very happy to hear that you had such a positive experience there. Amsterdam opened in 2022, so when you stayed in 2023, the hotel was still very new. TRIBE Lyon Croix-Rousse opened three years ago, and as our hotel continues to live and evolve, we pay close attention to regular maintenance and refreshing our spaces to keep them looking their best. We hope to have the pleasure of welcoming you back to TRIBE Lyon and giving you an experience more in line with your expectations. Warm regards, Elise Monthulé Accommodation manager

Dear Samantha, Thank you very much for your wonderful 9/10 rating! We are delighted to know that you enjoyed your stay with us and that our team was able to quickly find a solution when you experienced an unpleasant smell in your first room. We are particularly pleased that you enjoyed the comfort of your second room, especially the large bed, fluffy pillows and blackout shades, as well as our amenities and fitness room. We are, however, sorry to hear that your experience with our snack did not meet your expectations. Your comments regarding the cooking of the shrimp and the combination of flavours have been shared with our kitchen team. We have recently introduced a new menu, and feedback such as yours helps us continue to improve the quality and consistency of our dishes. Regarding our location, we understand that being at the top of the hill can make the return journey a little more challenging after a full day exploring Lyon. However, our nearest metro station is only about a 5-minute walk from the hotel, offering a convenient alternative to walking back up the hill after a long day of sightseeing. Thank you again for your excellent rating. We hope to have the pleasure of welcoming you back to TRIBE Lyon Croix-Rousse for another great stay! Kind regards, Elise Monthulé Accommodation Manager

Dear Vladan, Thank you so much for your lovely review ! The team thanks you as well for your special mention, it was a pleasure to welcome you here. Indeed there is no fridge in the rooms, bur feel free to come and bring us your cold items at the reception, we will be pleased to keep it fresh in the restaurant's kitchen ! Kind regards, Estelle - TRIBE Lyon Croix-Rousse.

Dear Yuan, We thank you very much for this amazing review ! We are glad that you liked our gym and your room with the beds and the view. We would be happy to welcome you again ☀️ Kelvin - TRIBE Lyon Croix-Rousse

Dear Tugrul, Thank you so much for your wonderful review! We're delighted to hear that you had a great stay and that you enjoyed our breakfast, the friendliness of our team, the room size, the cleanliness, and our parking facilities. Your kind words are a great reward for the entire team. We look forward to welcoming you back to TRIBE Lyon Croix Rousse for another great stay! Lili - Tribe team

Dear Jane, Thank you very much for your kind review! We're delighted to hear that you enjoyed our convenient location, the comfort of your air-conditioned room, and the warm welcome from our team. Knowing you had such an enjoyable stay means a lot to us. We look forward to welcoming you back to TRIBE Lyon Croix-Rousse on your next visit to Lyon! Lili - Tribe team

Dear M., Thank you so much for your kind words! We're delighted to hear you had a great time with us. Your compliment about our team means a lot, they'll be thrilled to know they helped make your stay so enjoyable. We hope to welcome you back to TRIBE Lyon Croix Rousse very soon for another great stay! Lili - Tribe team

Dear Philip, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the warm welcome from our team, our secure parking, the clean and well-equipped room, and that your four-legged companion felt welcome too. 🐾 We're especially pleased that you loved our breakfast, it's the perfect way to start a day in Lyon! We can't wait to welcome you back to TRIBE Lyon Croix Rousse for another fantastic stay. Kind regards, Lili – TRIBE Lyon Croix Rousse Team

Chère Morgane, Mille mercis pour votre enthousiasme et vos beaux retours sur votre séjour ! C'est un plaisir de lire votre commentaire et nous serions ravis de vous revoir tout bientôt pour une autre escapade Lyonnaise ! Au plaisir, Estelle - TRIBE Lyon Croix-Rousse.

Dear Jeanne, Thank you so much for your wonderful review! We are delighted that our location in the heart of Croix-Rousse, along with our on-site parking, helped make your stay convenient and enjoyable. It is especially rewarding to know that you appreciated the calm atmosphere, stylish design, comfortable rooms, lounge and coworking spaces, as well as our bedding, shower facilities and skincare products. Thank you as well for highlighting the parking access. As is often the case in urban environments, the garage can indeed be a little challenging for larger SUVs and vans, and we appreciate you sharing this helpful information with future guests. We hope to welcome you back to TRIBE Lyon Croix-Rousse very soon for another comfortable and hassle-free stay! Lili - Tribe team

Dear Mr B., It is a real pleasure to read your feedback on your stay. We are so glad you had a stress free stay while in Lyon, our team does everything they can to make you enjoy the moment so we are very happy to read your comment today ! Hopping to be welcoming you anytime soon, Kind regards, Elina - Tribe Lyon Croix Rousse

Dear Mr J., Thank you for your comment ! We are glad to hear that the location of our hotel offered you the opportunity of a calm stay in Lyon. Hopping to be welcoming you again soon, Kind regards, Elina - Tribe Lyon Croix Rousse

Dear Mr M., What to say except thank you ? Your comment goes directly to our heart ! We are truly happy that you enjoyed your stay as much as you expected ! All the team would be very glad to receive you anytime soon, Elina - Tribe Lyon Croix Rousse

Dear Sir W., Thank you for taking the time to share your feedback following your stay at Tribe Lyon Croix Rousse. We are delighted to read that you enjoyed our location as well as the comfort of our rooms. It is also a pleasure to know that you appreciated the quality of our breakfast. We also thank you for your comments regarding the ventilation and the bathroom door. Please rest assured that these points have been forwarded to our technical team so that the necessary checks can be carried out promptly. Regarding breakfast, we are sorry that the number of team members present did not meet your expectations on that particular day. We understand the impact this may have had on your overall experience and remain attentive to this organizational aspect. However, we must admit our disappointment regarding your overall rating of 7/10 which, according to our standards, reflects an experience that was not fully satisfying. This is all the more frustrating for us considering the many positive aspects highlighted in your review. Of course, we remain at your disposal for any further discussion, either by phone at +33 4 87 79 00 65 or by email at el… Nevertheless, we hope to have the pleasure of welcoming you again soon and provide you with an even better experience. Kind regards, Elise Monthulé - Room division manager

Dear Mr., Thank you for taking the time to share your detailed feedback following your stay with us during your business trip to Lyon. We are pleased to know that you appreciated the welcome and attentiveness of our team. At the same time, we sincerely apologize for the condition of your room and for the breakfast experience, which clearly did not meet the standards we strive to provide. Your comments have been shared with the relevant teams, and corrective actions are already underway. We hope to have the opportunity to welcome you again and provide you with a much smoother experience next time. Kind regards, Lili – TRIBE Lyon Croix-Rousse Team

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours faithfully, Gustave TRIBE Lyon Croix-Rousse team

Dear Ahmed E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gustave Tribe Lyon Croix-Rousse team

Chère Madame V., Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour, et surtout pour votre fidélité cette année, que nous apprécions sincèrement. Nous sommes ravis que votre expérience globale reste positive avec une note de 8/10, même si nous prenons très au sérieux les points que vous mentionnez en baisse par rapport à vos précédents séjours. Concernant la sélection du petit déjeuner ainsi que votre ressenti sur l’équipe, nous sommes sincèrement désolés que vous ayez perçu une différence par rapport à vos séjours précédents. Votre remarque reste cependant générale et nous ne sommes pas certains si elle concerne l’équipe petit déjeuner ou l’ensemble de nos équipes. Dans tous les cas, l’accueil est un pilier essentiel de notre maison et vos commentaires ont été partagés avec les équipes afin de comprendre et corriger ce ressenti. Concernant le dîner, nous regrettons que le service n’ait pas été à la hauteur de vos attentes. Un service jugé “nul” et des plats servis tièdes ne reflètent évidemment pas les standards que nous nous fixons. Ce point a été immédiatement remonté à notre responsable restauration afin d’en analyser les causes et d’y apporter des actions correctives. Nous comprenons pleinement votre déception, d’autant plus au regard de vos séjours précédents chez nous. Votre retour est d’autant plus précieux qu’il nous permet de rester exigeants et de nous améliorer. J’ai également tenté de vous joindre par téléphone et vous ai laissé un message vocal, car j’aurais réellement souhaité pouvoir échanger avec vous de vive voix afin de mieux comprendre votre expérience et vous présenter nos excuses de manière plus personnelle. Nous espérons sincèrement avoir l’opportunité de vous accueillir de nouveau dans de meilleures conditions et de vous offrir l’expérience que vous êtes en droit d’attendre de nous. Bien cordialement, Elise Monthulé - Responsable hébergement