Tbilisi Philharmonic by Mercure Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 420 reviews

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Description

Hotel extras

  • Central Location

  • Onsite Restaurant and Bar

  • High Speed WiFi

  • 24/7 Reception

  • Conference Facilities

Our accommodation(s)

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Room 1

Hotel location

Tbilisi Philharmonic by Mercure Hotel

10 Petre Melikishvili
0179 TBILISI
Georgia

GPS:41.707345, 44.784165

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

de CARNE

Our Restaurant de CARNE is the hotel's main gathering place, where guests are delighted by Georgian and international dishes. With its easy access location and cozy atmosphere, de CARNE will always enhance your guest experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  420 reviews

Customer review rating 5.0/5

Abhimanyu T. Couples - Confirmed reviews ALL

Dear Abhimanyu T., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Customer review rating 5.0/5

Salem A. Friends - Confirmed reviews ALL

Dear Salem A., Thank you for your wonderful review and for choosing to stay with us again. It is truly an honor to welcome you back for your sixth visit, and we are delighted that your friends also enjoyed their stay. We are especially pleased to hear that you feel at home with us. Your kind words about Nani's attentive service, our rooms, facilities and the new water dispenser mean a great deal and will certainly be shared with the team. We sincerely appreciate your loyalty and look forward to welcoming you and your friends back for many more memorable stays. Warm Regards, Mariam Ichkiti Front Office Manager

Customer review rating 5.0/5

Sabuhi K. Couples - Confirmed reviews ALL

Dear Sabuhi K., Thank you very much for your wonderful review and for choosing Tbilisi Philharmonic Hotel by Mercure for your stay. We are delighted to read that you had such a memorable experience and that our team's hospitality, the hotel's location and overall comfort exceeded your expectations. Your kind words are a great motivation for all of us and will be shared with the entire team. We are especially grateful for your recognition of our sustainability initiatives. It is truly rewarding to know that our eco-friendly wooden room keys and water dispensers made a positive impression on you. We are committed to reducing our environmental impact while maintaining the high standards of comfort and hospitality our guests expect, and your appreciation means a lot to us. Thank you once again for your recommendation and for highlighting our efforts towards a more sustainable future. We look forward to welcoming you back to Tbilisi Philharmonic Hotel by Mercure on your next visit to Tbilisi. Warm Regards, Mariam Ichkiti Front Office Manager

Customer review rating 3.5/5

Lisa T. Friends - Confirmed reviews ALL

Dear Ms. T., Thank you for taking the time to share your feedback with us. We are very pleased to hear your kind words about our reception team, housekeeping staff and the exceptional friendliness of our bar team member. It is always rewarding to know when individual team members make a positive impression. At the same time, we are sorry to learn that some interactions with our team did not feel as warm and welcoming as expected. This is certainly not the standard we aim to provide, and your comments have been shared with the relevant departments for further coaching and improvement in guest engagement. We truly appreciate your honest feedback as it helps us improve the overall guest experience. We hope to have the opportunity to welcome you back and provide a more consistently warm and comfortable stay. Warm Regards, Mariam Ichkiti Front Office Manager

Customer review rating 2.5/5

M. A. S. M. A. S. Families - Confirmed reviews ALL

Dear M. A. S. M. A. S., Thank you for taking the time to share your feedback and for your loyalty as an ALL Gold member. While we are pleased to hear that you received friendly service from some members of our team, particularly at the restaurant, we are sorry that your overall experience did not reflect the level of hospitality we strive to provide. Greeting our guests warmly and making them feel genuinely welcome are fundamental aspects of our service, and we regret that this was not your impression. We are also sorry that you did not feel adequately recognized as a valued ALL Gold member. While upgrades are always subject to availability, your comments regarding membership recognition and the handling of your loyalty benefits have been shared with the relevant teams for review and improvement. Your feedback is important to us as it helps us identify areas where we can do better. We appreciate your candid comments and hope to have the opportunity to provide you with a much more seamless and welcoming experience in the future. Warm Regards, Mariam Ichkiti Front Office Manager

Other web-users rate our hotel

  • 358 reviews 9/10 Location
  • 451 reviews 7.7/10 Room
  • 538 reviews 8.7/10 Service
  • 10 reviews 8.5/10 WiFi
  • 196 reviews 8.9/10 Cleanliness
  • 171 reviews 8.6/10 Breakfast
  • 128 reviews 9.3/10 Vibe
  • 97 reviews 8.9/10 Food

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