Tbilisi Philharmonic by Mercure Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 399 reviews

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Description

Hotel extras

  • Central Location

  • Onsite Restaurant and Bar

  • High Speed WiFi

  • 24/7 Reception

  • Conference Facilities

Our accommodation(s)

Hotel location

Tbilisi Philharmonic by Mercure Hotel

10 Petre Melikishvili
0179 TBILISI
Georgia

GPS:41.707345, 44.784165

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MUSE

Our Restaurant Muse is the hotel's main gathering place, where guests are delighted by Georgian and international dishes. With its easy access location and cozy atmosphere, Muse will always enhance your guest experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  399 reviews

Customer review rating 4.0/5

Shamieksha S. Families - Confirmed reviews ALL

amazing ! beds were comfy, bathrooms were clean, and felt like home!

Dear SHAMIEKSHA S., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Customer review rating 4.0/5

Vladimir T. Friends - Confirmed reviews ALL

Overall, everything was great except for one small detail: there was no ‘Do Not Disturb’ sign to hang on the door, and the staff regularly tried to enter the room to clean it, once without knocking, which is unacceptable in principle.

Dear Mr. T., Thank you for your positive feedback. I sincerely apologize for the inconvenience caused by the absence of a ‘Do Not Disturb’ sign and the staff's unannounced entry. Your comments are valuable, and we will address these aspects to enhance our guests' experience. Mariam Ichkiti Front Office Manager

Customer review rating 5.0/5

Blaise S. Couples - Confirmed reviews ALL

From the booking till the check in, I was in touch with the Front Office team. All of them took care of me: from the night manager, the receptionist, security and housekeeping. Unfortunately, I was able to retain the name of Mariam, the front office manager, Ani …etc. I wished I could finish my stay, but unfortunately I couldn’t for the challenge my spouse faced. We will definitely plan and come again.

Dear Blaise S., Thank you very much for your kind and thoughtful message. It was truly a pleasure hosting you and we sincerely appreciate your kind words about our Front Office team and colleagues from all departments. We were very sorry to hear that you were unable to complete your stay due to the challenges your spouse faced and we hope she is doing well now. Your understanding and positivity despite the circumstances mean a great deal to us. We will be truly happy to welcome you back and look forward to hosting you and your wife together in Tbilisi in the near future. Warm Regards, Mariam Ichkiti Front Office Manager

Customer review rating 5.0/5

Ertan D. Solo - Confirmed reviews ALL

Great stay with an excellent location. The rooms were very clean and comfortable and the staff was friendly and helpful. Would definitely stay here again.

Dear Ertan D., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Customer review rating 5.0/5

Akshita C. Solo - Confirmed reviews ALL

Really enjoyed my stay. The location is super convenient and the staff were friendly and helpful. Would happily stay here again.

Dear Akshita C., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Other web-users rate our hotel

  • 329 reviews 8.7/10 Location
  • 414 reviews 7.7/10 Room
  • 464 reviews 8.7/10 Service
  • 13 reviews 9.7/10 WiFi
  • 181 reviews 8.8/10 Cleanliness
  • 151 reviews 8.7/10 Breakfast
  • 120 reviews 9.5/10 Vibe
  • 82 reviews 8.1/10 Food

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