Tbilisi Philharmonic by Mercure Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 163 reviews

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Tbilisi Philharmonic by Mercure Hotel - Image 1
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10 Petre Melikishvili, 0179 TBILISI, Georgia

Description

Hotel extras

  • Central Location

  • Onsite Restaurant and Bar

  • High Speed WiFi

  • 24/7 Reception

  • Conference Facilities

Our accommodation(s)

Hotel location

Tbilisi Philharmonic by Mercure Hotel

10 Petre Melikishvili
0179 TBILISI
Georgia

GPS:41.707345, 44.784165

Telephone
Fax +995 32 244 77 77

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MUSE

Our Restaurant Muse is the hotel's main gathering place, where guests are delighted by Georgian and international dishes. With its easy access location and cozy atmosphere, Muse will always enhance your guest experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  163 reviews

Very good and honest hotel. I liked it very much.

Customer review rating 4.5/5

Anatolij Couples - Confirmed reviews ALL

I am very positive about my stay in Mercure Philharmonic Tbilisi. The room was very clean and I highly value the efforts of the personnnel to keep it like that. Bottled water, tea and coffee capsules were resupplied everyday during the whole stay (though seems obvious, it rarely happens in another hotels). Top grade room service. The room itself was spacious and bright (but you have to live high enough to have panoramic windows and deluxe type of room. Though it faced lively Melikishvili street, the soundproofing is good enough not to bother about it. I liked the breakfast, too. Everything was up to my taste, we could order scrambled eggs ala carte, if they were not available as standard meal. Good selection of bakeries, too. Good coffee machine. Nothing to complain about at all. Receptionists were polite and responsive, I can also recommend taxi transfer to the airport, ordered in hotel, too. The car was comfortable, the driver was polite and cheerful. Thank You very much for a pleasant stay!

Dear Anatolij C., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Not bad but not good restaurant

Customer review rating 3.0/5

Ahmed A. Families - Confirmed reviews ALL

The entry hall is too dark .. Restaurant not welcoming and not really good food .. Room is good

Dear Arin M., Thank you for taking the time to tell us about your experience at the Tbilisi Philharmonic by Mercure Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mariam Ichkiti Front Office Manager

Happy experience

Customer review rating 4.5/5

Paul Families - Confirmed reviews ALL

The hotel is well situated, the rooms are big and very clean and the staff service excellent. We spent a very nice time here. I strongly recommend this hotel.

Dear Paul F., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Beautiful hotel

Customer review rating 5.0/5

Nikoloz B. Couples - Confirmed reviews ALL

Very nice hotel well located very nice and specious rooms. Front desk was very helpful especially Nini,Tamari, Giorgi and Luka as well as Girl who did check in for us unfortunately I did not catch name . In the room was everything was perfect very nice amenities

Dear Nikoloz B., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Wonderful Stay

Customer review rating 5.0/5

Rm10 Business - Confirmed reviews ALL

I had a wonderful stay at this hotel. The staff at this hotel were incredibly welcoming and helpful throughout my stay. The receptionists were very kind and cheerful. The rooms were immaculate and very comfortable. I enjoyed the overall services that this hotel provided and mostly the fact that the location of the hotel is convenient and close to most major attractions. Special thanks to the front desk manager Mariam who is leading by example a very special team which made my stay very unique and memorable. I highly recommend visiting this hotel and will most certainly be back. Tremendous thanks to Magda, Nini, Tamar, Sophi, Nika, and Luka for their professionalism and wonderful hospitality.

Dear Reem M., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Other web-users rate our hotel

  • 150 reviews 8.6/10 Location
  • 194 reviews 7.8/10 Room
  • 223 reviews 9.4/10 Service
  • 11 reviews 9.5/10 WiFi
  • 81 reviews 9.1/10 Cleanliness
  • 75 reviews 8.7/10 Breakfast
  • 67 reviews 9.4/10 Vibe
  • 42 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.