Pullman Tbilisi Axis Towers 5 stars

Customer review rating (ALL Rating) 4.5/5 431 reviews

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Description

Hotel extras

  • Landmark building with World Trade Center status with stylish design and prime location

  • Rooms and Food & Beverage outlets with panoramic views from the highest floors in the city

  • One of the city's most extensive banquet facilities, all with daylight

  • Free access to an all-weather pool and fitness center, daily from 7 a.m to 11 p.m.

  • Note: Sauna is not operational from March, 20th till June, 1st

Our accommodation(s)

Hotel location

Pullman Tbilisi Axis Towers

37m Chavchavadze Ave
0179 TBILISI
Georgia

GPS:41.7116, 44.7562

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DUMAS

With panoramic views overlooking the heart of the city, restaurant Dumas soaks in the natural daylight. Set on the 36th floor of the tower, Dumas is all new address for French cuisine with European accent, serving daily breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  431 reviews

Customer review rating 5.0/5

Mario C. Business - Confirmed reviews ALL

As always staying in Pullman in Tbilisi was a pleasure. The room on the 32rd floor was beautiful and the view over the city amazing. Pullman has a very big and modern gym and the spa with different saunas and the big pool are great to spend some time.

Dear Mario, Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed your stay with us. As a loyal and valued guest, your satisfaction is our top priority, and we are grateful for your continued trust in us. We look forward to welcoming you back soon and ensuring your next stay is just as enjoyable! Sincerely, Irine, Quality Manager

Customer review rating 5.0/5

Andre K. Business - Confirmed reviews ALL

The room with an amazing view over the city combined with the access to spa to relax made this stay sgain a highlight in Tbilise.

Dear Andre, Thank you so much for taking the time to share your wonderful feedback regarding your recent stay at the Pullman Tbilisi Axis Towers. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another amazing experience. Sincerely, Irine, Quality Manager

Customer review rating 0.5/5

Kevin S. Business - Confirmed reviews ALL

no water, poor room service and slow in restaurants, nice building in great location but services let it down

Dear kevin, Thank you for sharing your feedback. We apologize for the water supply issue, which was unfortunately a city-wide problem during your stay. We're also sorry for the slow service you experienced. We do hope the discount you received at check-out helped ease some of the inconvenience. Your comments are important to us, and we’ll take them into account to improve the guest experience moving forward. Sincerely, Irine, Quality Manager

Customer review rating 3.0/5

Shreejita S. Couples - Confirmed reviews ALL

Breakfast buffet was quite poor - staff that didnt speak basic english, no refilling of dishes, broken toasters, no care of experience and extremely average food. Wish I never booked this property due to bad food and even worse service and staff

Dear Shreejita, Thank you for sharing your feedback, and we’re very sorry to hear that your experience did not meet expectations. We regret that the breakfast service, food quality, and equipment issues caused disappointment, as well as the challenges you faced with communication. This is certainly not the level of service we strive to provide, and your comments have been shared with the relevant teams for immediate improvement. We truly appreciate your feedback and are sorry that your stay was impacted in this way. We hope to have the opportunity to restore your confidence in us in the future. Sincerely, Irine, Quality Manager

Customer review rating 2.5/5

Georgy P. Couples - Confirmed reviews ALL

I am happy to have been upgraded to a junior suite. However the room could be more tidy. There were stains and dust here and there. The reception people had to be called multiple times for housekeeping and my TV too never worked for more than 24hrs. The phone in the room never worked and there was a WhatsApp number provided for contacting reception. The people at reception could have been more prompt at settling concerns. The lighting on the floors is very dark and uncomfortable. The breakfast menu seems little and many of the staff were not really receiving. They were gloomy. The hotel itself is slightly far away from attractions and you will get stuck in traffic...this is no fault of the hotel but just a note to those who read my review. My stay in Tbilisi was for 5 nights, 2 nights were with Swissotel who gave me a much much better experience than my 3 nights at Pullman. Considering my previous stays with Pullman at Singapore, Paris, this was way below their usual services. Kindly consider this as an honest review of a guest.

Other web-users rate our hotel

  • 269 reviews 8.5/10 Location
  • 509 reviews 8.2/10 Room
  • 703 reviews 8.5/10 Service
  • 11 reviews 8.4/10 WiFi
  • 230 reviews 9.5/10 Vibe
  • 218 reviews 8.2/10 Amenities
  • 208 reviews 8/10 Breakfast
  • 176 reviews 8.2/10 Cleanliness

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