Dear Haiwie, Thank you once again for your wonderful feedback and perfect scores across every category ❤️ It is especially rewarding to know that you enjoyed your stay so much and are already planning to return. We truly appreciate your loyalty as an ALL Accor Classic member. Your outstanding ratings and willingness to recommend our hotel are a fantastic motivation for our entire team. We look forward to welcoming you back to Tbilisi. Until then, wishing you pleasant travels and unforgettable experiences! With great respect and sincere gratitude, Mila - General Manager

Dear Yacine, thank you for choosing our hotel and sharing such wonderful feedback! ❤️ We are happy that you enjoyed a comfortable stay and appreciated our excellent location, cleanliness and organisation. Your perfect ratings, kind words about the team and heartfelt recommendation are wonderful compliments that inspire us to work even harder. We hope to welcome you both again and wish you many pleasant journeys and unforgettable experiences. Kind regards, Mila - General Manager

Dear Zyad, thank you for choosing our hotel and sharing such wonderful feedback! ❤️ We are happy that you enjoyed our delicious breakfast, central location and the friendly, helpful service provided by our team. Your perfect ratings and heartfelt recommendation are a wonderful compliment that inspires the entire team to work even harder. We hope to welcome you again and wish you many pleasant journeys and unforgettable experiences. Kind regards, Mila - General Manager

Thank you so much for taking the time to write such a wonderful and detailed review! It was an absolute pleasure to host you and your partner for nearly two weeks, and we hope you had a fantastic trip to Kazbegi. We are thrilled to hear that our location was perfect for exploring Tbilisi and that you enjoyed having great restaurants, bars, and coffee shops right on our doorstep. It is also fantastic to know that you appreciated the relaxed yet lively vibe of the hotel, as well as the quiet and comfortable room. Your kind words about our team mean the world to us. I will make sure to pass on your special shoutout to Jako—he will be incredibly happy to know that his advice and assistance made such a positive impact on your stay. We are also glad that our housekeeping team and the convenience of the water dispensers met your needs. Thank you for highly recommending us. We would be absolutely delighted to welcome you both back the next time your travels bring you to Tbilisi! Warm regards, Guram Meskhi Operations Manager Ibis Budget Tbilisi Center

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Margaret C., We very much appreciate your comments regarding your stay at the ibis budget Tbilisi Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Thank you for taking the time to share your pleasant experience with us. We are delighted that you enjoyed our convenient location near the metro, cafés, and 24/7 supermarket, as well as the value of our breakfast buffet and the comfort of your well-equipped room. We also appreciate your constructive feedback regarding the noise and smoke from the courtyard. We apologize for the disturbance this caused during your stay. Please be sure to add a note to your reservation next time, and our team will be more than happy to assign you a quieter room facing away from the courtyard to ensure a fully restful experience. It is wonderful to hear that you would happily stay with us again, and we look forward to welcoming you back in the future. Best regards, Guram Meskhi Operations Manager

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Dear Amer, thank you for choosing our hotel and sharing such detailed and thoughtful feedback! 🥰 We are very happy that you enjoyed our convenient location, comfortable accommodation, welcoming lobby atmosphere and green backyard. It is wonderful to know that the warm smiles of our team and the quick, smooth check-in created such a positive first impression. Your special recognition of our reception colleague means a great deal to us. Although you did not catch his name, we will share your kind words with the team. We are proud that his helpful, caring and cooperative attitude made your stay more enjoyable. We also sincerely appreciate your constructive observation regarding the carpets. Your comment about professional deep cleaning has been shared with our housekeeping team for attention. Thank you for your excellent ratings and recommendation. We look forward to welcoming you again and wish you many pleasant journeys and unforgettable experiences. Kind regards, Mila - General Manager

Dear Travis, Thank you for sharing your detailed feedback. We are pleased that you found the room clean and the bed comfortable, but regret that the overall experience did not meet your expectations. Dental kits are not included among the standard in-room amenities at ibis budget. They are available for purchase at reception as part of our commitment to reducing the unnecessary distribution and disposal of single-use items. We understand that practices differ between hotels and countries, and we are sorry that this came as an unpleasant surprise. We also apologise for the delayed response through our communication service, as your request should have been answered promptly and clearly. The nearby roadworks are a municipal project beyond the hotel’s control, and we regret the temporary inconvenience they caused. Your comment regarding the Wi-Fi speed has also been shared with our technical team. We appreciate your understanding of the ibis budget room concept and thank you for helping us identify where our communication and responsiveness can be improved. Kind regards, Mila - General Manager

Dear Aleksandr, Thank you for choosing our hotel and sharing such a wonderful and detailed review! ❤️ We are happy that you appreciated our location, cleanliness, comfort and the helpful service provided by our team. Your comment about feeling comfortable enough to walk barefoot is an especially meaningful compliment to our housekeeping colleagues and will certainly be shared with them. Our rooms are compact by design as part of the ibis budget concept, so it is lovely to know that yours soon felt cosy and functional. Your perfect ratings and recommendation brighten our day and motivate the entire team to work even harder. We hope to welcome you and your partner again and wish you many pleasant journeys and unforgettable experiences. With great respect and sincere gratitude, Mila - General Manager

Dear Anar, thank you for choosing our hotel and sharing your detailed feedback. We are pleased that you appreciated our location and value for money, but sincerely apologise for the discomfort you experienced. After a night flight, we fully understand how important it was for you to rest in a quiet room. Housekeeping activity should not cause excessive disturbance, especially late in the day, and we will review the situation with the team. Your comments regarding the water temperature, low pressure and Wi-Fi speed have also been shared with our technical team for inspection. We regret that these issues affected your stay and hope to have an opportunity to provide you with a more comfortable experience in the future. Kind regards, Mila - General Manager

Dear Shant, thank you for choosing our hotel and sharing your detailed feedback! ❤️ We are happy that you enjoyed the cleanliness, colourful design, peaceful atmosphere and helpful service provided by our team. We also appreciate your recognition of our efforts to reduce single-use plastic and encourage responsible towel use. Our compact rooms reflect the ibis budget concept, while views vary depending on the room’s position within the building. We understand that your room did not fully meet your expectations in these respects. Your comments inspire us and help us improve the guest experience. We hope to welcome you again and wish you many pleasant journeys and unforgettable experiences. Kind regards, Mila - General Manager

Dear Reyhaneh, thank you for choosing our hotel and sharing such detailed and constructive feedback! ❤️ We are pleased that you appreciated our convenient location and the warm, helpful service provided by the team. Our compact rooms with open storage reflect the ibis budget concept, although we understand that the layout may feel restrictive for more than one guest. Your practical suggestion regarding the table and wardrobe has been noted for future improvements. We also apologise if daily housekeeping was missed during your stay, and your comment has been shared with the relevant team. Your kind words about our staff inspire us and motivate the entire team to work even harder. We wish you many pleasant journeys and unforgettable experiences. Kind regards, Mila - General Manager

Dear Lucy, thank you for choosing our hotel and sharing your positive feedback! ❤️ We are happy that you enjoyed our convenient location, found the room comfortable and felt well cared for by our team. Your kind words inspire our colleagues and motivate us to work even harder. We hope to welcome you again and wish you many pleasant journeys and unforgettable experiences. Kind regards, Mila - General Manager

Dear Mr. Panawidan A. J., thank you for choosing our hotel and sharing such thoughtful and generous feedback! ❤️ We are happy that you felt genuinely welcomed and that our team helped make your time in Tbilisi memorable. Your special recognition of Shero, Zako and Nikita will certainly be shared with them, as such personal compliments inspire our colleagues and motivate the entire team to work even harder. We also appreciate your understanding regarding the housekeeping delay and are glad the matter was resolved promptly. Your comment about the WiFi speed has been shared with our technical team for attention. It would be a pleasure to welcome you back, and we wish you many pleasant journeys and unforgettable experiences. With great respect and sincere gratitude, Mila - General Manager

Dear Douglas, Thank you for choosing our hotel and sharing such wonderful feedback! ❤️ We are so happy that your stay began smoothly and that you felt warmly welcomed by our team. Your special recognition of Zako will certainly be shared with him and the team, as compliments like yours inspire our colleagues and motivate the entire team to work even harder. We truly appreciate your perfect ratings and hope to welcome you again. Wishing you many pleasant journeys and unforgettable experiences. Kind regards, Mila - General Manager