Best accor hotel I've ever stayed in. Will definitely be back!

Really loved the location of the hotel. Very accessible for tourists. The staff was extremely helpful especially Anna. The room facilities were average. The breakfast could be better, considering that tourists from different parts of the world come to stay at ibis. The old thermostat facility should be changed, since people from Middle east and other asian countries find the rooms very hot and suffocating, they should be able to turn on cooling if required.

Very nice, new, comfortable, good breakfast, clean.

The standard double room is very small, however the hotel offered me an upgrade which was really appreciated. Very clean and hygiene. Breakfast can be improved, as everyday is same menu. everyday we had to ask for milk in the coffee machine..

In total, we had a refreshing stay with them. Location is so good.. all other establishments were accessible just a few minute walk. staffs were so accommodating, helpful and assertive to offer their service, cleaners and room attenders were so committed to their simple but vital job.. though our is quite small for our extra luggage.. in total not minding the space its excellent experience.. ☺️

The room was spectacular with all basic necessities present. Although the Breakfast was complimentary, but it had all the options available needed to enjoy a full lavish cuisine. I had some of the best dishes I have ever tasted given to me for dinner and lunch. Not to forget the portion of the meal, it was more than enough for a single person. The staff was highly competent and helping. Specially the food serving staff would not even let me ask anything. They knew my preferences before and after each meal. My special thanks to them. The most important thing for me is to had Halal meat, which was duly respected and provided by the staff. The location of the hotel itself is right in the center of the city which made it very convenient for me to travel on foot to some of the tourist spots, such as, dezerter bazar, sardini street, bridge of peace and even I walked up to old city area to see sulphur baths, Mother Georgia and the fort. I would call Ibis as "a home away from home", wehre every member of the hotel put their best efforts as one usually do in his/her home while entertaining a guest.

My husband and I came and stayed at your lovely hotel for 10 days. We felt like it was our home from the minute we arrived. Wonderful service, food and overall experience. A special thanks to Anna at the reception for constant help and her lovely smile at all times. Will definitely come back.

I would like to express my thanks and appreciation for the service and care I received at Ibis Tbilisi Satidum from 11 to 14 September. I took my family on our annual vacation, and I wanted it to be perfect. Your staff did not disappoint me. Your receptionist, Anna of receptionist, was able to address our needs on the first night after a very long trip. She also arranged a suitable room for my family on a short time. Staying in Ibis Hotel actually enhanced our vacation experience. Every staff member with whom we came in contact was attentive. We have already decided to return to Ibis Hotel for our next vacation, which will be next year. We had a wonderful vacation, and I have recommended Ibis Hotel to all of my colleagues, friends and family. Thank you again for such outstanding service.

So much understaffed that there was only one lady at night who was rude which I could understand AC was very weak Bathroom door was broken Shower drain didnnot work One of the worst nights I had in hotels