Name: Novotel Tbilisi Center , Hotels in Tbilisi City Centre , Accor - ALL
Address: 1 Gurjaani street, TBILISI, 0103, GE
Telephone: +995322441100
Rating: 4.3

Novotel Tbilisi Center

Hotel that makes every moment matter

Welcome to Novotel Tbilisi Center! A modern 5-star hotel located in the Old part of Tbilisi, overlooking the main cathedral of Georgia - The Holy Trinity. Conveniently located within a short walking distance to the city's main attractions, such as the historical district of Tbilisi, and Sololaki, a footstep to the top of Mtatsminda hill to enjoy the Tbilisi panorama. Dear guests, enjoy your journey and let us take care of you while staying with us.

Unwind at hotel's lobby bar that offers a variety of international dishes and a broad selection of beverages. 24/7 access to GYM and sauna available to hotel guests. Rooftop pool is available throughout the warm part of the year. The Holy Trinity Cathedral with its wonderful territory is just a few steps away from the hotel. Old Tbilisi district is only within 15 minutes walking distance.

Hotel extras

Perfect location close to historical part of Tbilisi
Easy access to the airport, avoiding main traffic jams during rush hours
Rooftop pool with city views
GYM and sauna available 24/7
Relaxing lobby lounge with modern design

Our accommodation(s)

Room

Standard Room with 1 king bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Executive room with 1 king bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Family room with 1 king bed

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Standard Room with 2 single beds

2 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)

See availabilities

Suite

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

See availabilities

Suite

Terrace Suite

3 pers. max
42 m² / 452 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)

See availabilities

Hotel location

Novotel Tbilisi Center

1 Gurjaani street
0103 TBILISI
Georgia

GPS:41.6939731, 44.8164735

+995 32 244 11 00

Railway station
Highway exit

KAKHETI HIGHWAY

Highway exit

Access: 2 km / 1.24 mi 20 min walk / 6 min drive

TB RAILWAY STATION

Railway station

Access: 4 km / 2.49 mi 50 min walk / 14 min drive

Tbilisi Sulphur Baths

Tourist attraction

Tbilisi Old District

Tourist attraction

Tbilisi Botanical Garden

Botanical gardens

Ethnographic Museum

Art and Culture

Mtatsminda Attractions Park

Tourist attraction

Mtatsminda Park

Mountain

Turtle Lake

Lake

Lisi Lake

Lake

Galleria Shopping Mall

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
100% Non Smoking Property
Room service

Near the property

Car park

DAISI

Non contractual photo

DAISI

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 144 reviews

Joanne F. Solo - 6/6/2026 Confirmed reviews ALL

The hotel is new and is in a good location. My room was lovely and comfortable. The breakfast was ok. My disappointment with my stay was that the pool was not available. The only reason I booked this hotel is because there is a pool and there are not many in Tbilisi. It was empty! I did speak to reception about my disappointment and one of the reasons I was given was because of the weather. The pool is supposed to be heated. The disappointment is that there was no communication whatsoever that the pool was not available, I could and would have stayed somewhere else which would have saved me some money. I spent approximately £100 more than I needed too!

Dear Ms. F., Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed our convenient location and found your room comfortable and clean. However, we sincerely regret that your experience did not fully meet your expectations, particularly regarding the swimming pool. We understand your disappointment, especially as the pool was one of the main reasons you chose our hotel. Please allow us to clarify that our outdoor pool is scheduled to operate seasonally from 15 May until 15 September. However, as it is an outdoor facility, its operation remains subject to weather conditions. For the safety and security of our guests, the pool may be temporarily closed when weather conditions are not suitable, even during the operating season. That said, we fully understand your concern regarding the lack of communication about the pool's availability prior to your arrival. Your feedback is valuable, and we will review how we communicate such information to ensure our guests can make informed decisions before their stay. We would also like to apologise for your disappointment regarding the recognition of your ALL membership. As a valued member of the ALL – Accor Live Limitless program, you should feel acknowledged during your stay, and we regret that this was not your experience. Thank you once again for your comments, which help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Kind regards, Novotel Tbilisi Centre Team

Saurabh A. Families - 6/1/2026 Confirmed reviews ALL

Stayed at the hotel for 2 nights. Convenient location with friendly and attentive staff.

Dear Mr. A., Thank you for choosing Novotel Tbilisi Center and for taking the time to share your detailed feedback following your recent family stay with us. I am delighted to learn that you appreciated our convenient location, cleanliness standards, and the friendliness of our team. It is especially rewarding to know that our colleagues helped make your parents' anniversary celebration special. I will be pleased to share your kind comments with the team, as such recognition is always greatly appreciated. Thank you also for your constructive feedback regarding the room size and the temporary unavailability of our swimming pool. While our room layouts are designed in accordance with the brand standards and building concept, we understand that additional space can be particularly important during family stays. Your comments have been noted and will be considered as we continue to enhance our guest experience. We are grateful for your loyalty as an ALL Gold member and truly appreciate your trust in our hotel. It was a pleasure to host you and your family, and we hope to welcome you back to Novotel Tbilisi Center on your next visit to Tbilisi. Warm regards, Miragha J.S. General Manager Novotel Tbilisi Center

Sergei K. Families - 5/10/2026 Confirmed reviews ALL

I booked two rooms on a family rate. When booking, since I'm an AllAccor Gold member, I requested early check-in. Upon arriving at the hotel around 7:00 AM, reception informed me that only one room was ready, and the second room, which was connected to ours, wasn't ready not because it was occupied but because it hadn't been cleaned. The second room wasn't ready until 10:00 AM, and the four of us, including the children, spent three hours in one room, trying to fit into the beds. Breakfast. Breakfast wasn't included in the accommodation package, and I paid an extra $90 for both days for breakfast. Upon arriving for breakfast, about an hour and a half before it ended, we discovered that all the food trays were almost empty, and the remaining food, which should have been hot, was cold. We spent about 20 minutes at breakfast, and the staff didn't replace a single dish. Moreover, when I ordered a cappuccino, I was told I had to pay extra for it. Where is it ever seen that you have to pay extra for coffee at a paid breakfast?! I've never encountered this at any Novotel. They offered me filter coffee, but they ran out of that too. Furthermore, we had to set our own table; there were no napkins or utensils on the tables. After this "breakfast," I demanded a refund at reception. The hotel only gave me a refund within one day. Overall, we were expecting Georgian hospitality combined with Accor quality, but we didn't get it. The staff, especially in the restaurant, is indifferent to guests. On the positive side, the location is good, the hotel is new, and the rooms are clean. However, in my experience, the hotel doesn't live up to the standard of a Novotel, especially the staff.

Thank you for your feedback regarding your recent family stay. We are pleased you enjoyed our new facilities, clean rooms, and location, though we appreciate you sharing your experience regarding your arrival and breakfast. We understand your perspective on the check-in process and the availability of your connecting rooms. Your comments concerning the breakfast variety, service standards, and coffee policy have been noted, as we always aim to align our guest experience with expectations. We also acknowledge your remarks regarding the refund process and the engagement of our team. Your input is valuable as we continue to review our operations and service consistency. We hope to have the opportunity to provide a more seamless experience should you choose to visit us again. Kind Regards, Novotel Tbilisi Center

Asif A. S. Families - 4/22/2026 Confirmed reviews ALL

The location was Great! The room was very clean with Great decoration, comfortable king bed, Spacious bathroom and very good audio and video system! Also there was free Wi-Fi in all the hotel premises. Excellent staff & they are helpful in nature. We will definitely stay there again!

Thank you for the high recommendation! We are thrilled to hear that you enjoyed our central location and found our reception team friendly and efficient. It is wonderful to know that you liked your stay so much. We look forward to welcoming you back soon! Kind regards, Novotel Tbilisi Center

Ana K. Families - 3/29/2026 Confirmed reviews ALL

I will never recommend to anyone this hotel.

Thank you for sharing your feedback with us. We sincerely apologize that your experience with our team did not meet the standards you expected and that our service left you with such a negative impression. We take your comments very seriously, as providing professional and welcoming hospitality is the core of our business. Your feedback regarding staff training has been shared with our leadership team to ensure we address these shortcomings and improve the quality of service we provide. We regret that we failed to earn your recommendation and truly appreciate you bringing these matters to our attention. Kind Regards, Novotel Tbilisi Center