Novotel Tbilisi Center 4 stars

Customer review rating (ALL Rating) 4.3/5 109 reviews

Novotel Tbilisi Center - Image 1
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Description

Hotel extras

  • Perfect location close to historical part of Tbilisi

  • Easy access to the airport, avoiding main traffic jams during rush hours

  • Rooftop pool with city views

  • GYM and sauna available 24/7

  • Relaxing lobby lounge with modern design

Our accommodation(s)

Hotel location

Novotel Tbilisi Center

1 Gurjaani street
0103 TBILISI
Georgia

GPS:41.6939731, 44.8164735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ECHO

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ECHO

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  109 reviews

Customer review rating 3.0/5

Mohammed F. Business - Confirmed reviews ALL

The check-in went smooth, both girls in the reception was welcoming and friendly. The overall property relatively new and well maintained. Breakfast experience was disappointing, from staff's attitude point of view.

Thank you for sharing your feedback. We are pleased to hear that your check-in experience was smooth and that you found our reception team welcoming and friendly. It is also great to know that you appreciated the condition of the property. At the same time, we sincerely regret that your breakfast experience did not meet expectations, particularly regarding the service attitude. Please be assured that your comments will be addressed with the team, as we continuously strive to improve our service standards. We hope to have the opportunity to welcome you again and provide a fully satisfying experience. Kind regards, Novotel Tbilisi Center

Customer review rating 3.0/5

Anastasia G. Business - Confirmed reviews ALL

Every day when I went up for breakfast, I was told that today I had to choose from the menu. When I have chosen avocado toast from the menu, I was told that now is not avocado season. Maximum you could get for breakfast there is a cup of coffee and a few egs, waiting time was 30 min. I don't understand why they charged me for breakfast if it doesn't actually exist.

Thank you for sharing your feedback. We are truly sorry to hear about your disappointing breakfast experience. This is certainly not the standard of service we aim to provide. We understand how frustrating it must have been to face limited options, long waiting times, and unavailable menu items, especially after being charged for breakfast. Please allow us to clarify that breakfast service is available daily, and we sincerely regret if there was any miscommunication or inconsistency during your stay. Your comments will be carefully reviewed with our Food & Beverage team to ensure improvements are made. We truly value your feedback and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Novotel Tbilisi Center

Customer review rating 4.0/5

Konstantin M. Couples - Confirmed reviews ALL

Romantic view from the room to the main cathedral and area around (top floor room). Metro station and busses in only 3 minutes walk - very comfortable. Good amount of different types drinks can be chosen for free according to the gold member Accor loyalty program. Nice view restaurant on the top floor.

Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the romantic view from your room, the convenient access to public transport, and the benefits of the Accor Gold loyalty program. It’s also great to know you liked the view from our top-floor restaurant. We hope to welcome you back again soon. Kind regards, Novotel Tbilisi Center

Customer review rating 4.5/5

Jakub M. Solo - Confirmed reviews ALL

Had great stay. It’s located very close to metro station which is main pick up for tours. Hotel is very modern and kept clean. Staff speaks English very well and are friendly. Breakfast is top notch with great views. Only issue was sound proofing is not the best, so can hear neighbouring rooms sometimes. But overall very lovely stay!

Thank you for sharing your experience! We’re glad you enjoyed the location, modern rooms, friendly English-speaking staff, and breakfast with great views. We’re sorry for any inconvenience caused by the limited soundproofing and missing amenities, and we appreciate your feedback. We look forward to welcoming you back soon! Kind regards, Novotel Tbilisi Center

Customer review rating 4.0/5

Pratik G. Families - Confirmed reviews ALL

It was good experience, quiet and close to Centre.

Thank you for your feedback! We’re glad to hear you had a comfortable and quiet stay and enjoyed the convenient location close to the city center. We hope to welcome you back again soon. Kind regards, Novotel Tbilisi Center

Other web-users rate our hotel

  • 183 reviews 9.2/10 Location
  • 221 reviews 7.5/10 Room
  • 246 reviews 7.6/10 Service
  • 5 reviews 7.7/10 WiFi
  • 142 reviews 9.8/10 Vibe
  • 115 reviews 8.6/10 Cleanliness
  • 105 reviews 7.2/10 Breakfast
  • 91 reviews 7/10 Comfort

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