Pullman Lyon 4 stars

Customer review rating (ALL Rating) 4.8/5 3,327 reviews

Pullman Lyon - Image 1
Pullman Lyon - Image 2
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44 Boulevard Vivier Merle, 69003 LYON, France

Description

Hotel extras

  • In the heart of Part-Dieu, the Pullman Lyon hotel is becoming the go-to social hub.

  • Our 10,764 sq.ft. of conference areas are modular and can be booked for private events

  • PAMPA bar & restaurant bathed in light, open non-stop 7 days a week from 7am to midnight

  • Bright, spacious rooms with state-of-the-art equipment.

  • Family stays: interconnecting rooms and Kids Club included from October 19 to 29.

Our accommodation(s)

Hotel location

Pullman Lyon

44 Boulevard Vivier Merle
69003 LYON
France

GPS:45.760826, 4.8582317

Telephone
Fax +33 4 12 05 03 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PAMPA

Enjoy elegant, gourmet dishes in the world capital of fine cuisine, with specially selected ingredients. Whether it is a one-on-one or work meeting, enjoy your meal in a friendly and intimate atmosphere.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,327 reviews

Customer review rating 2.0/5

Jarret K. Friends - Confirmed reviews ALL

I was traveling with my wife, two female friends, and their son. We booked three rooms and arrived on Friday. That evening around 8:30 pm, while dining at the hotel restaurant, the restaurant manager came to our table and abruptly told us to be quiet. We had only been laughing briefly and were simply enjoying our evening. His manner was rude and completely unacceptable, especially for a Friday night. What made the situation worse was that he directed his comments only toward one woman at our table rather than addressing the group. She was deeply upset and felt singled out because of her skin color. I spoke to the manager afterward and asked him to apologize to her, but he refused and walked away. Later that night, a hotel guest in another room was playing extremely loud music with heavy bass. We went to bed around 11:15 pm as we were attending a conference the next day, but the noise made it impossible to sleep. Reception staff handled the situation kindly and professionally, and although the music softened for a short time, it continued again until about 1:30 am. It is difficult to understand why guests are reprimanded for normal conversation at 8:30 pm in the restaurant while others are allowed to play loud music into the early hours of the morning, disturbing the entire floor. I do intend to share my experience in a Google review, but I wanted you to be aware of how upsetting and inappropriate the restaurant manager’s behavior was for all of us.

Customer review rating 5.0/5

Rebecca M. Friends - Confirmed reviews ALL

Great location after a long train ride. The room was fantastic and a beautiful hotel

Dear Madam M., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our excellent location and found your room to be fantastic. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Lovely Day Regards Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Stephen F. M. B. Business - Confirmed reviews ALL

2 night stay after long trip from USA. Very comfortable. Great staff.

Dear Mister B., Thank you for your kind words regarding your recent stay at Pullman Lyon. We are delighted to hear that you found our accommodations comfortable and enjoyed our bar and restaurant services. Your appreciation for our staff is highly valued, and we look forward to welcoming you back in the future. Lovely Day Regards Florence - Quality Manager Pullman Lyon

Customer review rating 1.5/5

Eric B. Business - Confirmed reviews ALL

bad value for money : Good quality hotel, but excessive prices for everything, even for a so-called high level hotel

Dear Mister B., Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the quality of our hotel. We’re sorry, however, that you felt our prices were too high. Our rates reflect the services and amenities we strive to provide at a high-end level, but we understand that the perception of value for money can vary from one guest to another. Your comments are important to us and will be shared with our team to help identify possible improvements. We hope to have the pleasure of welcoming you back for an experience that fully meets your expectations. Kind regards, Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Sy W. L. Families - Confirmed reviews ALL

Excellence and efficient checking in by Jack Mc Enery. Definitely recommended for his dedication to hospitality & customer service. ❤️

Dear Madam L., Thank you for your generous feedback regarding our customer service and the convenient location of Pullman Lyon. We are pleased to hear that Jack made your check-in experience efficient and enjoyable. Your recommendation is greatly appreciated. Lovely Day Regards Florence - Quality Manager Pullman Lyon

Other web-users rate our hotel

  • 2,019 reviews 8.8/10 Location
  • 2,810 reviews 9.1/10 Room
  • 3,000 reviews 9.2/10 Service
  • 21 reviews 8.3/10 WiFi
  • 1,764 reviews 9.2/10 Comfort
  • 1,322 reviews 9.2/10 Breakfast
  • 1,168 reviews 9.6/10 Vibe
  • 803 reviews 8.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.