Pullman Lyon 4 stars

Customer review rating (ALL Rating) 4.8/5 3,492 reviews

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14 place Charles Beraudier, 69003 LYON, France

Description

Hotel extras

  • In the heart of Part-Dieu, the Pullman Lyon hotel is becoming the go-to social hub.

  • Our 10,764 sq.ft. of conference areas are modular and can be booked for private events

  • PAMPA bar & restaurant bathed in light, open non-stop 7 days a week from 7am to midnight

  • Bright, spacious rooms with state-of-the-art equipment.

  • For families: Kids' Club included from Feb 9 to March 7 + connecting rooms.

Our accommodation(s)

Hotel location

Pullman Lyon

14 place Charles Beraudier
69003 LYON
France

GPS:45.760826, 4.8582317

Telephone
Fax +33 4 12 05 03 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PAMPA

Enjoy elegant, gourmet dishes in the world capital of fine cuisine, with specially selected ingredients. Whether it is a one-on-one or work meeting, enjoy your meal in a friendly and intimate atmosphere.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  3,492 reviews

Customer review rating 4.0/5

Marta G. V. Business - Confirmed reviews ALL

Nice wellcome, good room. But too hot during the night. I don't k ow why the temperature is not what you choose

Dear Mrs. G. V., Thank you for taking the time to share your feedback following your stay with us ! We are delighted to read that you appreciated the warm welcome from our team and that you enjoyed your room as well as the cleanliness of the hotel. Your kind comments about our staff mean a lot to us. We are sorry to learn that the room temperature was too warm during the night and that it did not match the setting you selected. Please accept our sincere apologies for this inconvenience. During your next stay, please do not hesitate to inform our reception team if this happens. We will be happy to notify our technical team, who can make individual temperature adjustments for each room to ensure your comfort. We hope to have the pleasure of welcoming you back for an even more comfortable stay in the future ! Lovely Day Kind regards, Florence - Quality Manager PULLMAN Lyon

Customer review rating 3.5/5

Nicolas T. Couples - Confirmed reviews ALL

The room was not ready until 4:30 pm , bar staff untrained and lost. We waited 40 minutes for a drink.

Dear Mister T., Thank you for taking the time to share your feedback. We sincerely apologize that your room was not ready until 4:30 pm and for the long wait at the bar. This is certainly not the level of service we strive to provide. Your comments regarding the delay and the bar team’s service have been shared with the relevant departments so we can reinforce training and improve our organization during busy periods. Regarding your question about how we could have made your experience better, ensuring your room was ready on time and providing more attentive and efficient service at the bar would certainly have made a positive difference, and we regret that we did not meet these expectations during your stay. Please also note that the Visa card ending in xx1755 was successfully released at the time of your departure. Depending on your bank, it may take a few business days for the authorization to disappear from your statement. We truly hope to have the opportunity to welcome you again and provide you with a much smoother and more enjoyable experience. Kind regards, Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Khayat M. Business - Confirmed reviews ALL

Hotel and surroundings were very satisfying. Only parking was difficult and I was not aware of only external parking. Next time I will check the options carefully or take the trein!! There was possibility to have an early breakfast which I really appreciate a lot. The people preparing the breakfast were very gentle en helpfull.

Dear Mr. Khayat, Thank you very much for taking the time to share your feedback following your recent stay with us. We are truly pleased to read that you enjoyed our location, your accommodation, the cleanliness, and our breakfast selection. Your kind words about our team mean a lot to us. We will gladly share your compliments with all the team members who were on duty during your stay — they will be delighted to know that their kindness and helpfulness, especially in arranging your early breakfast, made a positive difference. We also appreciate your comment regarding the parking. We understand that the information about external parking could have been clearer beforehand, and we will make sure to improve our communication on this point. For your next visit, please feel free to contact us directly — we will be happy to advise you on the available parking options or public transport alternatives. Thank you as well for highlighting our sustainability efforts. We are glad that you appreciated the option to reuse towels and limit daily cleaning. Your support encourages us to continue strengthening our environmental initiatives. Finally, we are pleased to know that your reservation through your company’s third-party service was smooth and easy to arrange. It will be a pleasure to welcome you back on your next trip ! Have an excellent day Warm regards, Florence - Quality Manager Pullman Lyon

Customer review rating 5.0/5

Christophe M. Solo - Confirmed reviews ALL

I feel so good to meet the concierge to get my keys because I know the Pullman Lyon’s team would do everything possible to make my stay the best one. Thank you again to make me feel at home. You are the best!

Dear Mister M., Thank you for your kind words regarding our team. We are delighted to hear that you felt at home during your stay and appreciate your recognition of our concierge's efforts. Your satisfaction is our priority, and we hope to welcome you back soon. Have a nice day Regards Florence - Quality Manager Pullman Lyon

Customer review rating 4.5/5

Marisa R. Business - Confirmed reviews ALL

The Executive Suite is very comfortable, silent and with excellent bed. Moreover, the curtains blind the external light completely. There is an iron and table so you can go to your meetings well dressed. Staff is very professional and solicit.

Dear Marisa R., Thank you very much for your great 90/100 rating ! We are delighted to read that you found your Executive Suite very comfortable, quiet, and perfectly suited for a business stay. It’s wonderful to know that you appreciated the quality of the bed, the blackout curtains, and the in-room facilities such as the iron and ironing board — details that indeed make a difference when preparing for meetings. We are also pleased that our team’s professionalism and attentiveness contributed positively to your experience. Thank you for your recommendation and for sharing such detailed feedback. We truly hope to welcome you back on your next business trip ! Lovely Day Warm regards, Florence - Quality Manager Pullman Lyon

Other web-users rate our hotel

  • 2,042 reviews 9/10 Location
  • 2,836 reviews 9.1/10 Room
  • 3,103 reviews 9.3/10 Service
  • 20 reviews 9.1/10 WiFi
  • 1,764 reviews 9.3/10 Comfort
  • 1,307 reviews 9.2/10 Breakfast
  • 1,126 reviews 9.6/10 Vibe
  • 813 reviews 8.1/10 Food

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