ibis Styles Lyon Centre - Gare Part Dieu 3 stars

Customer review rating (ALL Rating) 4.6/5 1,244 reviews

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Description

Hotel extras

  • Ideal location, near Part Dieu train station and all public transport.

  • Perfect sound insulation.

  • Smart TV, with many streaming platforms like Netflix, Amazon Prime, Rakuten

  • Certified Accueil Vélo (bike-friendly)

  • Public paid car park under the hotel. 50% discount on the displayed rate.

Our accommodation(s)

Hotel location

ibis Styles Lyon Centre - Gare Part Dieu

54 Rue de la Villette
69003 LYON
France

GPS:45.759243, 4.86145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,244 reviews

Customer review rating 4.5/5

Michael O. Business - Confirmed reviews ALL

I had a great stay at this hotel in between two trains (having to spend the night in Lyon). The room was very well equipped (except for the safe which was broken), and breakfast was nice. You're very close to the train station (less than 100m), so I'll be happy to come back again.

Dear Michael O., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and found value in your experience. However, we apologize for the inconvenience caused by the broken safe in your room. Your input is invaluable, and we will take it into consideration for future improvements. We look forward to welcoming you back on your next visit to Lyon. Best regards, ibis Styles Lyon Centre - Gare Part-Dieu

Customer review rating 1.5/5

Benjamin B. Business - Confirmed reviews ALL

Overheated building, room in need of renovation, breakfast basic. Staff were kind.

Dear Benjamin, Thank you for taking the time to write to us following your stay. I am delighted that you appreciated the quality of our service. I am sincerely sorry for the unsatisfactory aspects you experienced during your stay. Please do not hesitate to contact reception directly so we can resolve any issues as quickly as possible and ensure you have the best possible experience. I hope to have the opportunity to welcome you back again. Sincerely,

Customer review rating 4.5/5

Zora B. Families - Confirmed reviews ALL

As always, it was comfortable, easy , employees are really professional.

Hello, Thank you for your kind words regarding our location, comfort, and the professionalism of our staff. We are delighted to hear that you had a pleasant stay and appreciate your continued support. Best regards, ibis Styles Lyon Centre - Gare Part-Dieu

Customer review rating 0.5/5

Honorata M. Families - Confirmed reviews ALL

The room was unclean with cm of dust on the sofa and bedside table. The walls were scratched and carpet didn't feel clean. We booked triple room so that our son can have a bed, instead there was a tiny mattress on the floor again in a very unclean corner of the room. We asked the receptionist for a room with a bed instead of just the mattress. At first our request was not welcomed, and the receptionist said it is not his fault the room is dusty. Eventually we were moved middle of the night to the new room with 3 beds. The room was located on a higher floor and appeared cleaner. What was shocking, you could wide open a window on a 6th floor, I was scared at night my son will fall over. Eventually we didn't sleep much and the experience was awful.

Dear Guest, Thank you for taking the time to share your feedback. I’m very sorry to read about your experience and to hear that your stay did not meet your expectations. The issues you mentioned, especially regarding the cleanliness of the room and the setup of the third bed, are not in line with our usual standards. We place great importance on cleanliness and guest comfort, and it is clear that we fell short during your stay. I would also like to apologize for the way your request was handled at reception, as this does not reflect the level of service we aim to provide. That said, I appreciate your positive rating of our team. If you plan to return to Lyon, please feel free to contact me directly at +33 4 72 68 25 48. I would be happy to personally assist you and offer a commercial gesture, subject to availability. Kind regards,

Customer review rating 4.5/5

Stephen R. Couples - Confirmed reviews ALL

We had a lovely stay and really enjoyed Lyon.

Dear Stephen R., Thank you for your kind words regarding our location, accommodations, and breakfast offerings. We are delighted to hear that you enjoyed your stay and your time in Lyon. We look forward to welcoming you back in the future. Best regards, ibis Styles Lyon Centre - Gare Part-Dieu

Other web-users rate our hotel

  • 949 reviews 9.3/10 Location
  • 992 reviews 7.2/10 Room
  • 938 reviews 9.5/10 Service
  • 6 reviews 3.3/10 WiFi
  • 731 reviews 8.9/10 Breakfast
  • 303 reviews 7.9/10 Cleanliness
  • 6 reviews 2.5/10 Bar
  • 5 reviews 4.3/10 Sustainability

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