ibis Styles Lyon Centre - Gare Part Dieu 3 stars

Customer review rating (ALL Rating) 4.6/5 1,482 reviews

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Description

Hotel extras

  • Ideal location, near Part Dieu train station and all public transport.

  • Perfect sound insulation.

  • Smart TV, with many streaming platforms like Netflix, Amazon Prime, Rakuten

  • Certified Accueil Vélo (bike-friendly)

  • Public paid car park under the hotel. 50% discount on the displayed rate.

Our accommodation(s)

Hotel location

ibis Styles Lyon Centre - Gare Part Dieu

54 Rue de la Villette
69003 LYON
France

GPS:45.759243, 4.86145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,482 reviews

TripAdvisor Rating  4.5/5  1,697 reviews

Good location, right behind the railway station

Customer review rating 4.0/5

Marsel Solo - Confirmed reviews ALL

All what is needed for overnight stay is on the place , good condition of lavatory , shower and comfortable bed

Well located for gare SNCF

Customer review rating 4.0/5

Fred B. Couples - Confirmed reviews ALL

H

Super convenient

TripAdvisor rating 4.0/5

Timothy S TripAdvisor review

Third time here, which shows we like it! Very convenient if you are using the Part Dieu station, and with all the develpment which is still going on at the station, increasingly covenient for the Metro, the airport and other transport connections. Rooms of a good size, beds comfortable, decent breakfast and the staff are helpful and friendly. Good price, too.

Good stay

Customer review rating 4.5/5

Kevin Couples - Confirmed reviews ALL

Used the hotel as it was close to the station. Clean comfortable. Friendly staff.

A mysterious email after booking

Customer review rating 3.5/5

Cong Business - Confirmed reviews ALL

I received an email from the hotel shortly after booking the stay. In the email, it was to confirm that my reservation was prepaid, non-modifiable, non-cancellable and non-refundable; but, in the meanwhile, I was asked to present the card that I used to make the online payment to avoid possible fraudulent. It never happened when booking via the official All.com app before. By the time I made the reservation, it was more than 2 weeks before the checking-in date. (If there’s any possible fraudulent, my bank or myself would be more concerned than the hotel.) The only thing I could relate to this was that I made a reservation before this one to the Mercure next door. But due to payment failure that my credit card wasn’t charged, my loyalty points were deducted for this booking, while the reservation was made. I cancelled the reservation of course (I’m not gonna take advantage of the system mistake of creating a prepaid, non-modifiable, non-cancellable and non-refundable, online reservation that my card wasn’t charged). Instead, the customer service (I contacted for refunding my loyalty points) refused my request at the beginning saying my reservation was successfully made, and it was non-modifiable, non-cancellable and non-refundable ( they only agreed after my several other attempts plus me directly contacted the Mercure next door, some days after I made the initial request). I have enough reasons to believe that the mysterious email asked me to present my credit card was to validate the reservation that was made (despite the payment failure) to the Mercure next door. (These two hotels plus an Ibis Budget all locate in the same building, and even use the same-pattern room card.) It was a trick to cover up the All.com payment failure by charging my card again on-site by asking me to present the card I used to make online payment on All.com app. In the end I was never asked to present the card on site at all, I believe, it’s because that I got my loyalty points back eventually that made it impossible to complete the whole payment for the Mercure next door. Because of this incident, I didn’t book any more hotels with All.com for my December Europe visit (12.18-1.6). And definitely I shall be more careful with any future bookings, because your hotels CAN SIMPLY IMPOSE MORE TERMS AND CONDITIONS by email AFTER (this is the most important part, if you ask to present the card on site before making the reservation is it totally fine) the prepaid, non-modifiable, non-cancellable and non-refundable online reservation is made! I hope my message would go to the hotel group.

Good morning, I thank you for your comment. please know that this is not a fraudulent email. in fact we must physically verify the bank card used for online payment. this guarantees us that you are the card holder and that the payment is certified. we send an email. and this is also noted in the general online payment conditions. if, however, upon your arrival, you were not asked for the bank card used during payment. then it is a reception error. I am sincerely sorry that this has created doubt in the choice of your hotels. I hope to regain confidence during a future stay. Sincerely

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Other web-users rate our hotel

  • 1,024 reviews 9.3/10 Location
  • 1,062 reviews 7.7/10 Room
  • 984 reviews 9.4/10 Service
  • 9 reviews 7.9/10 WiFi
  • 739 reviews 8.7/10 Breakfast
  • 738 reviews 7.7/10 Comfort
  • 343 reviews 8.3/10 Cleanliness
  • 10 reviews 1/10 Bar

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