Hotel Mercure Lyon Centre Charpennes

Hotel Mercure Lyon Centre Charpennes 4 stars

Customer review rating (ALL Rating) 4.5/5 790 reviews

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Description

Hotel extras

  • ALLSAFE label

  • Transport: metro A and B/tram T1 and T4, and bus C2 in front of the hotel

  • La Part Dieu and Parc de la Tête d'Or 10 minutes on foot

  • Breakfast room service and dinner with local produce

  • Secure underground private car park with direct access to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Lyon Centre Charpennes

7 place Charles Hernu
69100 LYON VILLEURBANNE
France

  • LIGNE A : STATION CHARPENNES:  A CHARPENNES

  • LIGNE B : STATION CHARPENNES:  B CHARPENNES

  • LINE T1 : CHARPENNES-CH.HERNU:  T1 CHARPENNES-HERNU

  • By plane

    LYON SAINT-EXUPERY At 25km / 15.63 miles - Shuttle paying

  • By train

    PART DIEU STATION At 0.5km / 0.31 miles

GPS:45.770622, 4.862944

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA BASCULE

Find our wine-bar restaurant, La Bascule, in Place Charpennes. Come and enjoy classic dishes and local specialties prepared by our chef, and a selection of our Grands Vins Mercure served by the glass.

Our accommodation(s)

Choose from our different categories of comfortable, soundproofed rooms: a Standard Room with a double bed or twin beds or a more spacious Privilege Room with a wider range of services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  790 reviews

TripAdvisor Rating  4.0/5  545 reviews

Certificate of excellence 2022

Good location

Customer review rating 3.5/5

Steve S. Business - Confirmed reviews ALL

Nice hotel, good breakfast. I wish they provided a sheet for the bed, because the duvet is too hot for me.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eric Turco Directeur

Happy stay in a lovely city

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel is located near transportation (metro/tram/bus) that takes you anywhere you want in Lyon. The room is nice, clean and has a fine temperature, even when it’s hot in Lyon.

Dear PETER R., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco Directeur

Excellent week-end

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Parfait

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure Lyon Centre Charpennes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Cher Client, en l’expression de nos sentiments les meilleurs Eric Turco Directeur

Good location

Customer review rating 4.0/5

Christiaan Couples - Confirmed reviews ALL

Warm

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eric Turco Directeur

We’ll located but …

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The common areas on the floors seemed very much run down and smelly!

Dear SANJEEV M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lyon Centre Charpennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our establishment must benefit from renovations from January 2023 for the catering areas and the corridors of the floors We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Turco Directeur

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