Hotel Mercure Lyon Centre Charpennes

Hotel Mercure Lyon Centre Charpennes 4 stars

Customer review rating (ALL Rating) 4.5/5 892 reviews

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Hotel extras

  • ALLSAFE label

  • Transport: metro A and B/tram T1 and T4, and bus C2 in front of the hotel

  • La Part Dieu and Parc de la Tête d'Or 10 minutes on foot

  • Breakfast room service and dinner with local produce

  • Secure underground private car park with direct access to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Lyon Centre Charpennes

7 place Charles Hernu
69100 LYON VILLEURBANNE
France

GPS:45.770622, 4.862944

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA BASCULE

Find our wine-bar restaurant, La Bascule, in Place Charpennes. Come and enjoy classic dishes and local specialties prepared by our chef, and a selection of our Grands Vins Mercure served by the glass.

Our accommodation(s)

Choose from our different categories of comfortable, soundproofed rooms: a Standard Room with a double bed or twin beds or a more spacious Privilege Room with a wider range of services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  892 reviews

TripAdvisor Rating  4.0/5  560 reviews

Good overnight stay

Customer review rating 3.5/5

Adrian Business - Confirmed reviews ALL

An overnight stay for business.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eric Turco Directeur

Well located

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Very good except for the restaurant. I had booked a breakfast and it has never been delivered to my room.

Dear MEHANI B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lyon Centre Charpennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have taken stock with our breakfast staff who apologize to you We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Turco Directeur

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eric Turco Directeur

well located

Customer review rating 4.5/5

Fabrice P. Families - Confirmed reviews ALL

great staff

Dear FABRICE P., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco Directeur

Nice location. Friendly staff.

TripAdvisor rating 4.0/5

tomjet3 Couples - TripAdvisor review

A very well located hotel with rail, subway and buses just outside. Quite and clean modern rooms. Excellent breakfast. Most noticeably was how friendly and kind all the staff were. We felt very welcome and at ease. Located a 20 minute walk from park d’or and free zoo which i highly recommended.

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 224 reviews 8.7/10 Location
  • 322 reviews 8.3/10 Room
  • 381 reviews 9.4/10 Service
  • 5 reviews 4.6/10 WiFi
  • 174 reviews 9/10 Comfort
  • 149 reviews 8.9/10 Breakfast
  • 121 reviews 8.2/10 Cleanliness

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