Hotel Mercure Lyon Centre Charpennes 4 stars

Name: Hotel Mercure Lyon Centre Charpennes
Address: VILLEURBANNE, 69100, FRANCE
Telephone: (+33)4/72444646
Rating: 4.3

Customer review rating 4.3/5 2,272 reviews

ALLSAFE approved hotel

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+ 21 Services

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Hotel Mercure Lyon Centre Charpennes

Hotel for travellers looking for local and authentic experiences

The whole team is happy to welcome you in a warm and safe atmosphere (ALLSafe)! Our location will allow you to access all areas of the City of Gaules via public transport

Mr Eric TURCO, Hotel Manager

Offering 98 Rooms decorated along a Festival of Lights theme, Mercure Lyon Centre Charpennes hosts your seminars in 6 modular meeting rooms. Between your appointments or visits to the gourmet capital, our hotel between Lyon and Villeurbanne invites you to enjoy home-cooked, healthy food, inspired by the tradition and culture of sharing in its restaurant and wine bar. You'll find local specialties in the kitchen-style breakfast buffet

The hotel is ideally located just 5 min from metro lines A and B and trams T1, T4 or C2, or a 10-min walk from the TGV train station and La Part Dieu shopping center. You can also use these public transport links to reach the convention center, casino, the historic skyscrapers in Villeurbanne or Lyons center in just 10 min. After these visits, take a stroll or jog to Tête d'Or park. Also enjoy the typical bars open day and night in Place Brotteaux, right next to the hotel.

This hotel combines the pleasures of the senses and invites you on a journey of discovery. Immerse yourself in the cultural Lyon heritage: Old Lyon, Fourvière, the Traboules, the Beaux-Arts and Confluence museums and relish in its gastronomic specialties.

Hotel extras

ALLSAFE label
Transport: metro A and B/tram T1 and T4, and bus C2 in front of the hotel
Shopping mall and La Part Dieu train station a 10-minute walk
Parc de la Tête d'Or a 10-minute walk away
Secure underground private car park with direct access to the hotel

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Private outdoor parking (Paying)
- Public outdoor parking (Nearby)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
LYON SAINT-EXUPERYPaying
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying
PorterPaying

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-23:00
- Opening hours : Week-end 19:30-22:30

10 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Hotel Mercure Lyon Centre Charpennes

7 place Charles Hernu
69100
villeurbanne
france

Tel: +33472444646

Fax: (+33)4/78891014

Contact email :

Check-in from 12h00

Check out up to 12h00

LIGNE A : STATION CHARPENNES : A CHARPENNES
LIGNE B : STATION CHARPENNES : B CHARPENNES
LINE T1 : CHARPENNES-CH.HERNU : T1 CHARPENNES-HERNU

By plane
LYON SAINT-EXUPERY At 25km / 15.63 miles - Shuttle paying
By train
PART DIEU STATION At 0.5km / 0.31 miles

GPS :45.770622, 4.862944

Our accommodation(s)

Choose from our different categories of comfortable, soundproofed rooms: a Standard Room with a double bed or twin beds or a more spacious Privilege Room with a wider range of services.

Classic Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: City View, Courtyard View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products

Privilege Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *
Most of the accommodation: Terrace *

* Subject to availability

High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products
Bathrobe

Cosy Room

Accessible room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View, Courtyard View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products

Classic Room - twin beds

Accessible room

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: City View, Courtyard View *

* Subject to availability

High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products

Multi-room offer: 2 rooms close together

Max. number of persons: 4
Area: From 21 m² / 226 sq ft
Views: City View, Courtyard View *

* Subject to availability

High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products

Rooms

Our restaurants and bars

LA BASCULE

Type of cuisine: Regional

La Bascule wine bar restaurant serves traditional dishes and local specialties, all prepared by our chef, and accompanied by a prestigious selection of Grand Vin Mercure wines, served by the glass.

Lunch

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

The Bar

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 175 m²
Maximum capacity: 75 people
Maximum banquet capacity: 44 people

Find out more

No room service yet price not lowered.

B. Families - 02/09/2020 Confirmed reviews ALL

Due to the Covid situation, there is no room service. No towel replacement, no emptying the rubbish can. I would have appreciated a discount.

Dear JEAN-FRANCOIS B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lyon Centre Charpennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Turco Directeur

Nice location in Lyon

Dave K. Couples - 03/08/2020 Confirmed reviews ALL

Corona makes everything difficult but the hotel did its very best to make us feel at home Arrival and departure easy, the hotel staff very nice We noticed that the room could have been much cleaner ( certainly in these times!) Close to metro and easy walking to everything

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Know that your feedback is helping us move forward. Aware that we must continuously improve our quality of service All the best Sincerely, Eric Turco Directeur

Noemie B. Solo - 30/07/2020 Confirmed reviews ALL

Professional personnel with a great smile and a helpful service. Great room and comfy bed

Dear NOEMIE B., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco Directeur

Very performant/nice staff, good location, renewed room

Thibaud M. Business - 18/02/2020 Confirmed reviews ALL

Very good, as usual

Dear THIBAUD M., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Center Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel

Leonardo P. Business - 17/02/2020 Confirmed reviews ALL

Only slept and had breakfast the other day. Good installations and very nice breakfast.

Dear LEONARDO P., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Center Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant, well appointed room

Anonymous Solo - 11/02/2020 Confirmed reviews ALL

I stayed at the hotel for four days while visiting Lyon. Service was excellent, breakfast was varied and good.

Dear GERSHON S., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Center Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good experience

Franck P. Families - 04/02/2020 Confirmed reviews ALL

Very professional customer service, breakfast was great, close to subway station.

Dear FRANK P., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Center Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

OK, but poor bar and restaurant are not satisfactory

Cbo Business - 15/01/2020 Confirmed reviews ALL

Hotel bar is wrongly located in the intermediate floor with no permanent personnel. The restaurant room is very small and not attractive. As a visitor, you would bot expect this in Lyon, a city capital of food and cuisine.

Business stay

Lj Business - 16/12/2019 Confirmed reviews ALL

An usual business stay

nice, comfortable and excellent location

Moatasem E. Business - 03/11/2019 Confirmed reviews ALL

clean and elegant, friendly staff, very good breakfast, excellent location

Dear MOATASEM E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

Warm and friendly staff, prompt service.

Richard R. Solo - 30/10/2019 Confirmed reviews ALL

Very comfortable and inviting. Nice rooms. Conveniently located to where I could walk to so many of the city's sights or easily use public transit.

Dear RICHARD R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

Comfortable

Anonymous Business - 28/10/2019 Confirmed reviews ALL

Nice staff and cooperative

Dear MAHMOUD H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

Very helpful staff

Cathy Solo - 17/10/2019 Confirmed reviews ALL

The staff were very helpful and nice, a real plus in what is otherwise a perfectly standard business hotel. Very good breakfast. Only negative point was the wifi which seemed to turn off at midnight.

Dear CATHERINE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

Anonymous Solo - 16/10/2019 Confirmed reviews ALL

A pleasant week-end.

Dear GARY L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

Very good experience at Mercure Lyon Charpennes

Lco-bxl Business - 30/07/2019 Confirmed reviews ALL

A short stay in Lyon (one night). We felt very welcome and we spent a nice stay there.

Dear LANDRY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

Vl Business - 18/07/2019 Confirmed reviews ALL

The hotel rooms are relatively dated, the bathroom was renovated but the soap inside the shower was finished when I tried to use it. I told to the receptionist at checkout and she just said “ok”, no apologies. Also, the power socket next to the bed as broken and I needed for charging my phone. Breakfast was ok, the nespresso machine is good, except when a lady was kind when she tried to help but she pressed “americano” without even asking what I wanted and I needed to redo another coffee because I wanted a short espresso. I understand that are small things but that are part of my customer experience.

Dear VALERIO L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Charpennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Turco General Manager

Excellent location a nd super staff

John Couples - 11/07/2019 Confirmed reviews ALL

The hotel is well placed for metro, tramway and buses. It is comfortable and quiet. The bar is not permanently staffed, but well organised. Staff sorted out a problem with a kettle with great speed. Nice neighbourhood for bars and bakeries, and close to super restaurants in Les Brotteaux.

Dear JOHN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

Hassle free and pleasant stay

Jvw Couples - 10/07/2019 Confirmed reviews ALL

Very helpful staff, air conditioned room with bottles of water, close to local transport and sites of interest.

Dear JAMES W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

A "Lyon" hotel with parking next to metro and 3 stops to hotel de ville

RPB5469 Couples - 23/06/2019 TripAdvisor review

Selected because of underground parking and acecss to metro - only 3 stops to hotel de ville and art gallery. 4 nights plus parking for 500 euros. Not cheap but a very comfy room and plenty of towels. 6th floor but still bothered by noise on Saturday night because of McDonald's opposite.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very friendly and cosy atmosphere in this hotel

Maxim Families - 20/06/2019 Confirmed reviews ALL

As usually, all was on very high level! I feel sorry - I failed to ask the name of wonderful lady on reception to say personal "Merci bien!". She was extremely helpful with hundreds of question I come with during my stay. And all of these questions were not about any single problem of the stay itself, but generally about places around or other moments.

Dear MAXIM I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with the ladies at the reception . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Turco General Manager

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