Mercure Lyon Centre Charpennes Parc de la Tête d'Or 4 stars

Customer review rating (ALL Rating) 4.5/5 1,089 reviews

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7 place Charles Hernu, 69100 LYON VILLEURBANNE, France

Description

Hotel extras

  • ALLSAFE label

  • A 7-minute walk from Parc Tête d'Or.

  • La Part Dieu and Parc de la Tête d'Or 10 minutes on foot

  • Breakfast room service and dinner with local produce

  • 2 covered terraces to enjoy the sunny days!

Our accommodation(s)

Hotel location

Mercure Lyon Centre Charpennes Parc de la Tête d'Or

7 place Charles Hernu
69100 LYON VILLEURBANNE
France

GPS:45.770622, 4.862944

Telephone
Fax +33 4 78 89 10 14

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BASCULE

La Bascule embodies the essence of Lyonnais tradition. A warm and inviting place where friends can get together around authentic homemade cuisine with a balanced variety of appetizers and dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,089 reviews

TripAdvisor Rating  4.0/5  600 reviews

The hotel was clean, staff very friendly and comfortable beds

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I stayed 3 nights, I found the hotel was reasonably quiet at night, but rooms were very hot. Breakfast was good.

Friendly staff and good location

Customer review rating 4.0/5

Paula J. Business - Confirmed reviews ALL

A nice hotel located just beside a tram line and not too far from the train station. The staff are very friendly and helpful. Good breakfast options but unfortunately the restaurant was closed in the evening during the weekend.

Madame J., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Lyon Centre Charpennes Parc de la Tête d'Or. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Charles-Henri de PERCIN Directeur

Great location for restaurants

Customer review rating 4.0/5

Rob M. Business - Confirmed reviews ALL

This hotel is an easy 15 walk (or a couple of stops on the tram) from Lyon Part-Dieu. This Mercure is away from the tourist areas and more business oriented. Ther are many bars and restaurants of all denominations all within a couple of minutes walk. The area is buzzing, safe and clean. The greeting was welcoming and friendly, although htey demanded a 50€ deposit per night, ring-fencing in case of add-ons such as breakfast and bar bill. I thought that was a bit excessive and unnecessary, especially as I am an 'ALL' gold member. The room was spotless, but the bath/showse was dated and couldn't adjust the height of the shower. The lighting was 'ambient' I needed to work in my laptop at the desk, however there is insufficient lighting at the table, despite ample around the bed and seat. A light at the desk would certainly be a good idea. Another note, which I accept would have been missed 99% of the time, but the previous occupants had used the disposable cups in the table and left a used teabag in one of them. It was pointed out to the reception the following morning. By the evening there wers 20 fresh teabags and a dozen cups. In all I had a good stay, very happy with the hotel and staff, my deposit was released. I'd definitely stay there again. All was very good, just not quite perfect.

Dear ROBERT M., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Charpennes Parc de la Tête d'Or. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri de PERCIN Directeur

Well located

Customer review rating 4.5/5

Jerome D. Business - Confirmed reviews ALL

well located, close to the Metro, professional team, helping us to find our road. The only difficulty was to find parking entrance, not so easy when ut's your frst stay.

Dear JEROME D., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Charpennes Parc de la Tête d'Or. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri de PERCIN Directeur

Good hotel for a short stay.

Customer review rating 4.0/5

Van D. H. Business - Confirmed reviews ALL

Clean hotel with basic amenities. The fact that the metro is in front of the hotel is great to explore the city.

Dear RENE VAN d. H., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Charpennes Parc de la Tête d'Or. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri de PERCIN Directeur

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Other web-users rate our hotel

  • 364 reviews 8.6/10 Location
  • 518 reviews 7.7/10 Room
  • 605 reviews 9.3/10 Service
  • 8 reviews 8.7/10 WiFi
  • 254 reviews 9/10 Breakfast
  • 166 reviews 7.5/10 Cleanliness
  • 66 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.