Hotel Mercure Lyon Centre Charpennes 4 stars

Customer review rating (ALL Rating) 4.5/5 1,090 reviews

Hotel extras

  • ALLSAFE label

  • Transport: metro A and B/tram T1 and T4, and bus C2 in front of the hotel

  • La Part Dieu and Parc de la Tête d'Or 10 minutes on foot

  • Breakfast room service and dinner with local produce

  • Secure underground private car park with direct access to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose from our different categories of comfortable, soundproofed rooms: a Standard Room with a double bed or twin beds or a more spacious Privilege Room with a wider range of services.

Hotel location

Hotel Mercure Lyon Centre Charpennes

7 place Charles Hernu
69100 LYON VILLEURBANNE
France

GPS:45.770622, 4.862944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA BASCULE

Find our wine-bar restaurant, La Bascule, in Place Charpennes. Come and enjoy classic dishes and local specialties prepared by our chef, and a selection of our Grands Vins Mercure served by the glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,090 reviews

TripAdvisor Rating  4.0/5  564 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.5/5

Ed Couples - Confirmed reviews ALL

Friendly and helpful staff and clean and comfortable room.

Friendly and helpful staff

Customer review rating 5.0/5

John T. Business - Confirmed reviews ALL

The reception and breakfast staff were always accommodating and cheerfully helpful. The hotel location was also convenient to the Metro and tram and getting around to the congress center and university.

Dear JOHN T., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri de PERCIN Directeur

Well located, Staff amazing

Customer review rating 5.0/5

Sg Solo - Confirmed reviews ALL

Well located, not far from the station. The staff is fantastic, and the rooms are comfortable.

Dear SARAH G., Thank you for taking the time to share your feedback about your recent stay at our Mercure Lyon Centre Charpennes hotel. We are delighted to hear that you found our hotel well located, close to the station, and that you were impressed with our amazing staff. Providing exceptional service to our guests is our top priority, and it's always rewarding to receive such positive comments. We are also glad that you found the rooms comfortable, ensuring a pleasant stay for you. Your satisfaction means a lot to us, and we are thrilled to have exceeded your expectations. We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you for choosing Mercure Lyon Centre Charpennes for your stay, and for sharing your wonderful feedback. Warmest regards, Vincent GRAS Responsable Hébergement

Good location near transport.

Customer review rating 4.0/5

Andres Couples - Confirmed reviews ALL

Good stay. A little hard to find the parking entrance. It would be good (and very simple) to add a small schematic map on the website (or send to guests by email) with directions (arrows) to get to the entrance. Other than that, all was good and will most certainly return.

Dear ANDRES A., Thank you for taking the time to share your experience at the Mercure Lyon Centre Charpennes on review sites. We are delighted to hear that you enjoyed your stay with us and appreciated our hotel's convenient location near transportation. We also appreciate your suggestion regarding the parking entrance, and we will certainly consider adding a schematic map with directions to our website and emailing it to our guests to make it easier to find. We're pleased to know that you had a great time with us and that you plan to return. Please let us know if there is anything we can do to make your next stay even more enjoyable. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back soon. Vincent GRAS Responsable Hébergement

Well located and great stay

Customer review rating 5.0/5

Dror K. Families - Confirmed reviews ALL

My son and I arrived for just one night. In advance I let the hotel know that we arrived at my son's birthday. The hotel staff prepared a surprise for my son with a nice note and candies. It went great he was very surprised and happy. Thank you for this experience!!

Dear DROR K., We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent GRAS Responsable Hébergement

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Other web-users rate our hotel

  • 305 reviews 8.7/10 Location
  • 402 reviews 8.3/10 Room
  • 461 reviews 9.3/10 Service
  • 5 reviews 4.6/10 WiFi
  • 231 reviews 8.9/10 Comfort
  • 200 reviews 8.3/10 Breakfast
  • 150 reviews 8.4/10 Cleanliness
  • 32 reviews 4/10 Amenities

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