Mercure Lyon Centre - Gare Part Dieu hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,458 reviews

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Description

Hotel extras

  • Direct access: Part Dieu TGV station. 25 min to airport Rhône Expr. shuttle

  • Proximity to public transport (bus, metro, tram, Rhône express)

  • Family Rooms for a maximum of 4 people

  • Smart TV with many streaming platforms like Netflix, Amazon Prime, Rakuten

  • Restaurant and bar within the hotel

Our accommodation(s)

Hotel location

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003 LYON
France

GPS:45.759757, 4.861475

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

LE VIN GOURMAND

A market-to-table philosophy in the heart of Lyons business district

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,458 reviews

Customer review rating 5.0/5

Ike B. Business - Confirmed reviews ALL

Great access to my gym club. Super-friendly staff that was able to extand my stay, due to flight cancellations.

Cher Ike B., Nous vous remercions pour vos commentaires positifs. Nous sommes ravis que notre emplacement central et l'accueil de notre personnel aient contribué à rendre votre séjour agréable, surtout dans une situation imprévue. Votre satisfaction est notre priorité. Cordialement, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Charbel M. Families - Confirmed reviews ALL

Personalized service and great hospitality. Large rooms

Cher Charbel M., Nous vous remercions sincèrement pour vos commentaires élogieux concernant votre séjour. Nous sommes ravis que notre service personnalisé et nos chambres spacieuses aient contribué à rendre votre expérience agréable. Votre satisfaction est notre priorité. Cordialement, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 2.0/5

Boon S. C. Families - Confirmed reviews ALL

Good sized room but room too warm. Air conditioning not strong enough.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay. I am sincerely sorry that your experience did not reflect the level of service we aim to provide. Regarding the room temperature, we are currently in a mid-season transition period with government restrictions on heating and cooling systems. Our air conditioning was only reactivated on April 14th, which may explain the discomfort you experienced. After reviewing your reservation, I can confirm that the accessible room type was specifically selected at the time of booking. However, I regret that it did not meet your expectations. Please note that the welcome drink is available in digital format via the application. I also apologize for the lack of clarity at your arrival and for the inconsistency regarding room service availability, which is not in line with our standards. If you plan to return to Lyon, please feel free to contact me directly. I would be happy to offer you a special discount on your next stay, subject to availability, as I would very much like to regain your trust. Kind regards,

Customer review rating 5.0/5

Sandra S. Couples - Confirmed reviews ALL

Best location if you are traveling by train or by plane (Rhone Express tram station very close). Very good location, with easy access to the city centre by public transportation. Quiet and comfortable. Lots of nice attention from the welcome desk to the cleaning ladies!!

Dear Sandra S., Thank you for your generous feedback regarding your recent stay at Hôtel Mercure Lyon Centre - Gare Part Dieu. We are delighted to hear that you appreciated our prime location and the convenience it offers for both train and air travel. It is also gratifying to know that our team provided you with attentive service throughout your visit. We look forward to welcoming you back in the future for another enjoyable experience. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 4.5/5

Joanne G. Couples - Confirmed reviews ALL

Only stayed one night on our way home but fantastic location for transport links. Well appointed room and very comfortable bed. Fantastic breakfast with great selection.

Dear Joanne G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the comfort of your room, and appreciated our breakfast selection. Your feedback is valuable to us. Goodbye and best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Other web-users rate our hotel

  • 756 reviews 9.3/10 Location
  • 1,028 reviews 8.5/10 Room
  • 910 reviews 9.4/10 Service
  • 6 reviews 8.6/10 WiFi
  • 669 reviews 8.7/10 Comfort
  • 408 reviews 8.5/10 Breakfast
  • 294 reviews 8/10 Cleanliness

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