Mercure Lyon Centre - Gare Part Dieu hotel 4 stars

Customer review rating 4.6/5 5,528 reviews
Mercure Lyon Centre - Gare Part Dieu hotel
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Hotel extras

  • Direct access to the Part Dieu TGV train station and 25 minutes from the airport

  • Close to public transport links (bus, metro, tram, Rhônexpress)

  • Family Rooms for up to 4 people

  • Shuttle service to the Parc Olympique Lyonnais stadium just outside the hotel

  • Less than 10 minutes from the city center

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • SAINT EXUPERYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003
lyon
france

Tel: +33472682520

Fax: (+33)4/72682529

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   C1, C3, C6, C25 GARE PART DIEU

  • METRO :   B GARE PART DIEU

  • By plane

    SAINT EXUPERY At 27km / 16.78 miles - Shuttle paying

  • By train

    LYON PART DIEU At 0.1km / 0.06 miles

GPS :45.759757, 4.861475

Our accommodations

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Family Superior Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Superior Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Privilege Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

LE VIN GOURMAND

Type of cuisine: Wine bar

Wine bar with simple, homemade, fresh and quality food. Cozy and pleasant atmosphere. Menus of the day, à la carte menu and glasses of fine wine accompanied by luxury tapas

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR A VINS "LE VIN GOURMAND"

Photo non contractuelle / Strictly non binding

The Vin Gourmand bar is open Monday to Sunday, 11am to midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lyon Centre - Gare Part Dieu hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,528 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,778 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, lovely staff and clean room

Customer review rating 4.6/5

Cecile Families - 20/01/2020 Confirmed reviews ALL

All the ingredients were present for a one night before taking our train to our holiday location. The room was spacious, clean and the staff was very friendly. Also we were happily surprised it was so close to the train station.

Dear Mrs D., I would like to thank you for your stay in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

well located

Customer review rating 4.6/5

Fred Business - 20/01/2020 Confirmed reviews ALL

Nice Good

Cher Monsieur C., Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde au mieux à vos attentes. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Florian BEGOC Responsable Hébergement

NICE STAY IN MERCURE PART DIEU HOTEL

Customer review rating 4.6/5

Antonella L. D. P. Business - 18/01/2020 Confirmed reviews ALL

I spent 2 nights by the Hotel Mercure Part Dieu in Lyon. Very well located to join the railway station (1 min walking). Very kind people at the reception. Big room considering the European standard. Good breakfast. Very good food and service at their restaurant. My compliments to Mr William that understood perfectly my food's needs and to the chef that prepared a tasty "controfiletto" with potatoes and salad and a delicious chocolate cake with pears!!!

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with William. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Room Infrastructure

Customer review rating 4.6/5

Bart D. Business - 16/01/2020 Confirmed reviews ALL

The thermostat on the room was most likely defect, it was way too hot in the room, but too late to still involve reception, move to other room etc.... I had to open the windows to cool down the area but being located just next to the station, this is not ideal. From early in the morning trains and train announcement were really disturbing my night sleep. So not really value for money this time.

Dear Sir, Thank you for taking the time to answer our satisfaction survey following to your stay in our hotel. I'm sorry that you were bothered by the temperature it was in the room you occupied. Note that a box located on the wall of the room allows you to adjust the temperature or even stop the heating at your convenience. The building temperature is adjusted to best meet the demand of our customers, we are sorry if it did not suit you. However, I hope that we can regain your confidence during a future stay. Laetitia P., Community Manager Mercure Lyon Centre Gare Part-Dieu

Make breakfast humanity great again!

Customer review rating 4.6/5

Antoine P. Families - 29/12/2019 Confirmed reviews ALL

I felt like I was a room number, nothing more and rather less. Breakfast staff: take it from someone with a bit of F&B experience (check my LinkedIn profile for details): wake up, smell the coffee and interact with your guests, they are your bread and butter, you must make them feel you care for them. Buffet self-service is one thing, complacency another. Long story short, the only (admin) interaction I had was with the hostess, when asked for my room number. Quite happy I was not in one of "my hotels", I would have had to make some serious noise about the human-touch-less breakfast experience (despite the breakfast itself being fairly good). Housekeeping: why would you knock at my door at circa 9:00am when the room is due for check out (latest by 12noon as per "the rule"?). This shows me you want me out...right in the middle of my WC time, not great if you see what I mean. I appreciate you have your plan, please appreciate I have mine (which I run as a Swiss clock by the way). Other than that, no issue, cool and efficient front office team, room clean and in good order!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florian BEGOC Responsable Hébergement

Convenient location for train travellers

Customer review rating 4.6/5

Jennifer B. Couples - 01/12/2019 Confirmed reviews ALL

As on previous stays, I find the beds in the hotel too hard for comfort. The quality and quantity of the breakfast has declined since my last stay. My room had no windows opening to the outside, only onto the area above reception: not ideal for a supposedly superior room, especially when the heating/airconditioning was impossible to control. A light bulb that I reported as malfunctioning on arrival was not replaced. The only thing that worked smoothly was the online check-in and the fast check-out.

Dear Jennifer B, Thank you for taking the time to answer our satisfaction survey following to your stay in our hotel. I am confused if your stay did not live up to your expectations, please allow me to express my sincerest apologies. Please be assured that I have sent your remark to all services concerned which will take the necessary measures to ensure a high level of quality to our customers. However we hope to regain your confidence in a future stay. Laetitia P., Community Manager Mercure Lyon Centre Gare Part-Dieu

All Good

Customer review rating 4.6/5

Miguel C. Business - 25/11/2019 Confirmed reviews ALL

All Good

Dear Mr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Good location

Customer review rating 4.6/5

Jairo Business - 25/11/2019 Confirmed reviews ALL

Vert good location, nesr train station, tramway, shopping mall. Nice rooms. But very few eating options at their restaurant, better eating outside.

Dear Mr M., I would like to say thank you to stayed in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Good centrally located simple hotel

Customer review rating 4.6/5

Liz M. Business - 22/11/2019 Confirmed reviews ALL

Everything was fine. Reception and the welcome was perfect. The room was fine as well. It's a hotel very close to the train station so very convenient but it's not a luxury hotel. Had breakfast, which was fine. Good competitive price.

Dear Mrs M., I would like to say thank you to stayed in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your future stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

CONTINUALLY GOOD

Customer review rating 4.6/5

Chris 7. Business - 17/11/2019 Confirmed reviews ALL

Very pleased to report that as per usual my stay was very agreable, good value for money the room clean, the restaurant up to expectations and the staff very welcoming.

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement
Customer review rating 4.6/5

D. Solo - 11/11/2019 Confirmed reviews ALL

PRESTATION EXCELLENTE ACCUEIL EXCELLENT

Chère Madame D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Centre - Gare Part-Dieu. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Florian BEGOC Responsable Hébergement

Excellent room, good service, convenient location especially for airport train

Customer review rating 4.6/5

Solo I. T. Solo - 10/11/2019 Confirmed reviews ALL

Convenient easy location. Next to Part-Dieu train station (handy for simple food outlets) and across road from Rhone Express to and from airport (tickets from machine on platform -- easy). 10min slow walk from huge multi-level shopping centre including Carrefour supermarket. Walkable from other attractions eg Old Town, and taxi rank very nearby outside station. Large, well-appointed room incl teamaking facilities (but bring some teabags!). Willing service at check-in and out, and with location directions. Wd be nice to have more English-language tv channels available - lots of news programs but minimal anything else. Would definitely stay again. Thanks, all staff.

Dear Mrs P., I would like to thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Relaxation

Customer review rating 4.6/5

Teresa Couples - 30/10/2019 Confirmed reviews ALL

Nice room, good breakfast, friendly staff

Dear Mrs V., I would like to thank you to stay in our hotel and to take time to share your advice. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Transit stay before Paris train

Customer review rating 4.6/5

Anonymous Business - 22/10/2019 Confirmed reviews ALL

Ok, nothing special, good proximity to train station

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florian BEGOC Responsable Hébergement

Convenient location and attractive room

Customer review rating 4.6/5

J S. Couples - 21/10/2019 Confirmed reviews ALL

The room, including bathroom, was nicely appointed, and bed was very comfortable. We liked the large screen TV and wall-to-wall windows. Full of light in daytime. Did not like the food in the restaurant.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian BEGOC Responsable Hébergement

Elegant Gare Hotel

Customer review rating 4.6/5

Steve Couples - 18/10/2019 Confirmed reviews ALL

The proximity to the gare was excellent. The check-in was smooth. The room was very nice. Check out went smoothly and the hotel stored our bags for 2 hours and did not charge us. Dinner at the hotel restaurant was very good. The only disappointment was at check in breakfast was discussed and we declined it. We were told at check out that our breakfast would have been free because of our age. Had we known that we would have eaten breakfast at the hotel.

Dear Mr Y., I would like to thank you to stayed in onur hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Wonderful Stay

Customer review rating 4.6/5

Rd Business - 16/10/2019 Confirmed reviews ALL

Very nice hotel. Very friendly, courteous and helpful staff. Nice room. Had a great time. Will definitely be staying here again.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Just a transit overnight in Lyon

Customer review rating 4.6/5

Jervaulx Couples - 16/10/2019 Confirmed reviews ALL

I had forgot my credit card but the receptionist was very helpful to arrange how I could overcome this problem. The dining staff were very friendly anfpd helpful.

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Great stay overall. A bit pricey for Accor standards though.

Customer review rating 4.6/5

Sophie W. Families - 06/10/2019 Confirmed reviews ALL

We arrived before 12 but able to get our room immediately. Good room size with nespresso machine. Tried twice the room service. Food is not bad. But all in all I find prices are quite expensive compared to the usual accor hotels we have been staying. I might wanna try ibis style next door as it might be cheaper but the same type of quality or service anyway.

Dear Mrs W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Florian BEGOC Responsable Hébergement

Excellent

Customer review rating 4.6/5

Patrick Couples - 02/10/2019 Confirmed reviews ALL

Excellent

Cher(e) Client(e), Toute l’équipe du Mercure Lyon Centre - Gare Part Dieu se joint à moi pour vous remercier de votre commentaire très positif. Nous sommes heureux de constater que notre travail est reconnu et qu’il a contribué tout comme la qualité de nos installations à la réussite de votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau pour un futur séjour à Lyon. Cordialement. Florian BEGOC Responsable Hébergement
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