Mercure Lyon Centre - Gare Part Dieu hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,555 reviews

Best price
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Mercure Lyon Centre - Gare Part Dieu hotel - Image 1
Mercure Lyon Centre - Gare Part Dieu hotel - Image 2
Mercure Lyon Centre - Gare Part Dieu hotel - Image 3
Mercure Lyon Centre - Gare Part Dieu hotel - Image 4
50 rue de la Villette, 69003 LYON, France

Description

Hotel extras

  • Direct access: Part Dieu TGV station. 25 min to airport Rhône Expr. shuttle

  • Proximity to public transport (bus, metro, tram, Rhône express)

  • Family Rooms for a maximum of 4 people

  • Smart TV with many streaming platforms like Netflix, Amazon Prime, Rakuten

  • Le Vin Gourmand restaurant, certified Maître Restaurateur, at the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

EXECUTIVE FAMILY ROOM - 1 KING-SIZE BED AND 1 SOFA BED FOR 2 PEOPLE

Photo out of - EXECUTIVE FAMILY ROOM - 1 KING-SIZE BED AND 1 SOFA BED FOR 2 PEOPLE

A 320 sq.ft. (30 m²) family room for 4 people. Individual air conditioning, smart TV with access to Netflix, Amazon Prime, Rakuten... Hairdryer, safe and tea/coffee-making facilities. Walk-in shower.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
See availabilities

A 320 sq.ft. room for 3 people. 1 double bed and 1 single bed. Air conditioning, smart TV with access to Netflix, Amazon Prime, Rakuten... Hairdryer, safe and tea/coffee-making facilities. Walk-in shower.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

320 sq.ft. room for 2 people. Two single beds, air conditioning, smart TV with access to Netflix, Amazon Prime, Rakuten, etc. Hairdryer, safe and tea/coffee-making facilities. Walk-in shower.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

An accessible 320 sq.ft. room for 3 people. 1 double bed and 1 single bed, air conditioning, smart TV with access to Netflix, Amazon Prime, Rakuten... Hairdryer, safe and tea/coffee. Accessible shower.

Max. number of persons
3
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

EXECUTIVE SUITE WITH 1 KING-SIZE BED AND 1 SINGLE BED

Photo out of - EXECUTIVE SUITE WITH 1 KING-SIZE BED AND 1 SINGLE BED

Room of 320 sq.ft.: upscale bedding. A/C, smart TV, Netflix, Amazon Prime, Rakuten. Hairdryer, bathrobes, slippers, safe, mini-bar, Nespresso, tea-making facilities. Bath and shower.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003 LYON
France

GPS:45.759757, 4.861475

Telephone
Fax +33 4 72 68 25 29
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • LYS Additional charge
  • SAINT EXUPERY Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 108 rooms
  • 4 rooms for people with reduced mobility
  • 9 connecting rooms
  • 108 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Board games available
  • Children''s TV Channels
  • Near the property
  • Indoor parking
  • Public
  • 130 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 15.00 € 15 EUR Per day

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

LE VIN GOURMAND

Photo out of - LE VIN GOURMAND

Distinctive dining certified Maître Restaurateur. All dishes are homemade with fresh, seasonal and mostly local ingredients. Authentic expertise honoring French culinary traditions.

Cooking style
French
Chef name
CONSTANT CHEVASSUS
Capacity
50
Accessibility
Accessible service
50 rue de la Villette, 69003 Lyon, France
Telephone +33 4 72 68 25 42
Menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Distinctive dining certified Maître Restaurateur. All dishes are homemade with fresh, seasonal and mostly local ingredients. Authentic expertise honoring French culinary traditions.

Book

The Vin Gourmand bar is open Monday to Sunday, 11am to midnight.

Kick-start your day with a tasty and varied breakfast. Enjoy our full continental buffet with a selection of quality products to satisfy all tastes. A pleasant way to start your day on the right note!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,555 reviews

Customer review rating 5.0/5

Janet T. Couples - Confirmed reviews ALL

Chère Janet T., Nous vous remercions sincèrement pour votre retour positif concernant votre séjour chez nous. Nous sommes ravis d'apprendre que la suite vous a apporté confort et satisfaction, et que vous avez apprécié la qualité des produits offerts, tant dans la chambre que lors de vos repas au restaurant. Votre mention de l'accueil chaleureux de notre personnel nous réjouit particulièrement, car nous nous efforçons de garantir une expérience agréable à tous nos clients. Vos commentaires sur la présentation des plats ainsi que sur le choix au petit déjeuner nous encouragent à maintenir nos standards de qualité. Nous espérons vous accueillir de nouveau lors de votre prochaine visite à Lyon. Cordialement, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Jane S. Solo - Confirmed reviews ALL

Dear Jane S., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed the convenient location as well as the dining experience at our restaurant. Goodbye, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 2.5/5

Siripak M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Odile S. Couples - Confirmed reviews ALL

Dear Odile S., Thank you for your kind words regarding your recent stay at Hôtel Mercure Lyon Centre - Gare Part Dieu. We are delighted to hear that you found our front desk staff exceptional and enjoyed the comfort of your room. Your feedback is greatly appreciated. Goodbye, and we look forward to welcoming you back soon. Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Fernando A. Couples - Confirmed reviews ALL

Hello, We would like to thank you very much for your review and are delighted to hear that your stay went perfectly. We’re glad you appreciated the warm welcome from our team, the comfort of your room, and our location, which is particularly convenient for guests arriving by train. It would be a real pleasure to welcome you back on your next visit to Lyon! Best regards, The Front Desk

Chère Janet T., Nous vous remercions sincèrement pour votre retour positif concernant votre séjour chez nous. Nous sommes ravis d'apprendre que la suite vous a apporté confort et satisfaction, et que vous avez apprécié la qualité des produits offerts, tant dans la chambre que lors de vos repas au restaurant. Votre mention de l'accueil chaleureux de notre personnel nous réjouit particulièrement, car nous nous efforçons de garantir une expérience agréable à tous nos clients. Vos commentaires sur la présentation des plats ainsi que sur le choix au petit déjeuner nous encouragent à maintenir nos standards de qualité. Nous espérons vous accueillir de nouveau lors de votre prochaine visite à Lyon. Cordialement, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Jane S. Solo - Confirmed reviews ALL

An excellent stay in a very nice hotel right next to Part Dieu train station. Great food at the restaurant too.

Dear Jane S., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed the convenient location as well as the dining experience at our restaurant. Goodbye, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 2.5/5

Siripak M. Couples - Confirmed reviews ALL

very responsive reception but my room didn't get clean at all!!!!!

Customer review rating 5.0/5

Odile S. Couples - Confirmed reviews ALL

We were pleased with our stay at the Mercure Lyon Part Dieu. Amazing front desk staff, comfortable rooms.

Dear Odile S., Thank you for your kind words regarding your recent stay at Hôtel Mercure Lyon Centre - Gare Part Dieu. We are delighted to hear that you found our front desk staff exceptional and enjoyed the comfort of your room. Your feedback is greatly appreciated. Goodbye, and we look forward to welcoming you back soon. Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Fernando A. Couples - Confirmed reviews ALL

A short one-night stay but nothing to complain about. Everything went smoothly, from a friendly reception, to a nice comfortable room with a nice bed and shower. The location is fantastic, especially if you're arriving in Lyon by train. Will definitely go back anytime.

Hello, We would like to thank you very much for your review and are delighted to hear that your stay went perfectly. We’re glad you appreciated the warm welcome from our team, the comfort of your room, and our location, which is particularly convenient for guests arriving by train. It would be a real pleasure to welcome you back on your next visit to Lyon! Best regards, The Front Desk

Customer review rating 5.0/5

Hamid N. Solo - Confirmed reviews ALL

I enjoyed my one week stay at your hotel, your staffs are friendly and responsive, love the water in the lobby and with my one week transportation pass I could get around very easy.

Cher Hamid N., Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis que vous ayez apprécié la taille de votre chambre, la qualité de notre personnel et notre restaurant. Votre satisfaction est notre priorité et nous espérons vous accueillir de nouveau prochainement. Cordialement, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Alexander W. Couples - Confirmed reviews ALL

I don’t normally leave reviews but I was so satisfied with my stay here. I had no previous knowledge of this hotel but I chose it because it was close to Gare Lyon Part Dieu and we had an early morning train, I was worried we would be disturbed by the sounds of the trains, but the hotel has amazing sound proofing (double windows!). The rooms are also very large for European standards. And the gentleman who checked us in was very friendly and went out of his way to find a spare power converter as our had broken. Thanks for a great stay.

Dear Alexander W., Thank you for taking the time to share your positive experience at Hôtel Mercure Lyon Centre - Gare Part Dieu. We are delighted to hear that our convenient location near Gare Lyon Part Dieu and the excellent soundproofing of our rooms contributed to your enjoyable stay. It is rewarding to know that you found our accommodations spacious and to your satisfaction. We appreciate your kind words regarding our staff member who assisted you during check-in. Our team is committed to providing exceptional service, and it is gratifying to see their efforts recognized. Your feedback is invaluable to us, and we are pleased that we could contribute to a pleasant visit. We hope to welcome you back in the future for another wonderful experience. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 4.5/5

Yichun Y. Business - Confirmed reviews ALL

Great location and friendly staff. The room is spacious and next to the train station. It's great for business and family travelers.

Dear Yichun Y., Thank you for your kind words regarding our location, spacious rooms, and friendly staff. We are delighted to hear that you found our hotel suitable for both business and family travelers. Your feedback is greatly appreciated. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Andrea D. Families - Confirmed reviews ALL

Extremely close to train station. Nice hotel with breakfast Perfect for 1 night in Lyon

Dear Andrea D., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that our proximity to the train station and the breakfast offerings contributed to your positive experience. We look forward to welcoming you back for another enjoyable visit. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 4.0/5

Fasakin R. Business - Confirmed reviews ALL

I stay at the hotel frequently as I come to Lyon on business.

Chère R. Fasakin, Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis d'apprendre que vous appréciez la sécurité, l'emplacement et le confort de notre établissement lors de vos séjours d'affaires à Lyon. Cordialement, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 4.5/5

Katherine B. Solo - Confirmed reviews ALL

Well located, very spacious room, helpful staff, comfortable bed and good breakfast. Only negative was missing curtain for half the window.

Dear Guest Thank you for your kind feedback regarding our location, spacious accommodations, and attentive staff. We appreciate your comments about the missing curtain, as they help us improve our services. We hope to welcome you back for another enjoyable stay in the future. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 4.5/5

Jean M. Couples - Confirmed reviews ALL

see above

Cher Monsieur, Nous vous remercions pour vos commentaires élogieux concernant votre séjour. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement, votre chambre ainsi que le service. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Cordialement, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 4.0/5

Jennifer C. Families - Confirmed reviews ALL

Everyone was friendly, was a nice short stay. We slept well in the comfy beds and loved the Clarins toiletries. Found it odd that when the kitchen stopped serving food the only thing on offer was a croque monsieur. I expect more from an international hotel chain of this size. We had arrived from and long road trip and would have loved to chill in the hotel, but instead had to go out searching for open restaurants. Also didn’t book breakfast because I thought it was overpriced on top of the room rate.

Dear Jennifer C., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our central location, comfortable beds, and the friendly service provided by our team. It is always gratifying to know that our guests had a pleasant time. I understand your disappointment regarding the limited food options available after the kitchen closed. While we do strive to offer a diverse menu, your comments will be taken into consideration as we continuously seek to enhance our guest experience. Furthermore, I appreciate your thoughts regarding the breakfast pricing and the desire for more value. Thank you once again for your insights. We hope to welcome you back in the future for an even more enjoyable stay. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 4.0/5

Patricia H. Business - Confirmed reviews ALL

Good overall hotel, big spacious room, very clean, good comfortable bed, great quality breakfast. The only thing I didnt like was the reception space which was small and outdated, and that we had to ring a bell and be left in every time in the reception so you dont feel free..overall good value for money!

Dear Patricia H., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious accommodations, cleanliness, and quality of our breakfast. However, we appreciate your comments regarding the reception area and the check-in process. Your insights are valuable, and we will consider them as we continually strive to enhance our guests' experiences. We hope to welcome you back in the future for another pleasant stay. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 2.5/5

Eilin O. Solo - Confirmed reviews ALL

Everything was wonderful until I went to check out. The guy at reception ignored me for a full 7 minutes as I was rushing to make my flight. He explained that as I was not in the exact correct place at the reception desk (I was the only customer as it was before 7am) it was my fault that he ignored me. I believe his name was Max, completely ruined an otherwise good experience!

Dear guest, Thank you for return, we are happy that everything was perfect during your stay. We will more carefully about the waiting time at the reception and are sorry about that. Best regards.

Customer review rating 5.0/5

Fabrice R. Couples - Confirmed reviews ALL

The most amazing room

Dear Fabrice R., Thank you for sharing your positive experience with us. We are delighted to hear that you found your room to be amazing. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay. Goodbye, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Laurel A. Friends - Confirmed reviews ALL

Comfortable room, great location, helpful and friendly staff

Dear Laurel A., Thank you for your kind words regarding your comfortable room, our prime location, and the helpfulness of our staff. It is always a pleasure to receive positive feedback, as it encourages our team to continue delivering excellent service. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Margaret W. Couples - Confirmed reviews ALL

very comfortable room, excellent breakfast and good location near train station .

Dear Margaret W., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room comfortable, enjoyed the breakfast, and appreciated our convenient location near the train station. We look forward to welcoming you back in the future. Best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 5.0/5

Ambreen P. Solo - Confirmed reviews ALL

Got a quiet privilege room, extremely comfortable stay-issues with language as some reception staff couldn't communicate in English

Dear Ambreen P., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room comfortable. We appreciate your comments regarding language barriers, as we strive to improve communication with all our guests. Goodbye and best regards, Hôtel Mercure Lyon Centre - Gare Part Dieu

Customer review rating 3.5/5

Christine T. Couples - Confirmed reviews ALL

Nice room, clean and very quiet.

Dear Madam, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated the cleanliness and tranquility of your room. However, we value all guest experiences and would welcome any additional comments you may have to enhance our services. Sincerely, Hôtel Mercure Lyon Centre - Gare Part Dieu

Other web-users rate our hotel

  • 771 reviews 9.3/10 Location
  • 1,018 reviews 8.4/10 Room
  • 860 reviews 9.3/10 Service
  • 653 reviews 8.5/10 Comfort
  • 418 reviews 8.4/10 Breakfast
  • 285 reviews 7.6/10 Cleanliness
  • 132 reviews 7.6/10 Value

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