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Mercure Lyon Centre - Gare Part Dieu hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 6,847 reviews

ALLSAFE approved hotel

Mercure Lyon Centre - Gare Part Dieu hotel
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+ 15 Services

Hotel extras

  • Direct access to the Part Dieu TGV train station and 25 minutes from the airport

  • Close to public transport links (bus, metro, tram, Rhônexpress)

  • Family Rooms for up to 4 people

  • Shuttle service to the Parc Olympique Lyonnaisstadium just outside the hotel

  • Less than 10 minutes from the city center

Hotel location

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003 lyon
france

Tel: +33472682520

Fax: (+33)4/72682529

Check-in from 12h00

Check out up to 12h00

  • BUS :  C1, C3, C6, C25 GARE PART DIEU

  • METRO :  B GARE PART DIEU

  • By plane

    SAINT EXUPERY At 27km / 16.78 miles - Shuttle paying

  • By train

    LYON PART DIEU At 0.1km / 0.06 miles

GPS :45.759757, 4.861475

Hotel services

LE VIN GOURMAND

Wine bar with simple, homemade, fresh and quality food. Cozy and pleasant atmosphere. Menus of the day, à la carte menu and glasses of fine wine accompanied by luxury tapas

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 108 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 9 connecting rooms
    • 108 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • LYS Additional charge
    • SAINT EXUPERY Additional charge
  • Villette Pompidou Additional charge
    • On site
    • 130 parking spaces
    • Public
    • Parking opened 24/7

Our accommodation(s)

Our guest reviews for
Mercure Lyon Centre - Gare Part Dieu hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,847 reviews

TripAdvisor Rating 4.5/5

1,846 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located, helpful and polite staff

Customer review rating 4.5/5

Stephanie D. Business - 22/11/2021 Confirmed reviews ALL

Clean facilities, quiet hotel, very nice breakfast bar, food at the restaurant was excellent. Staff were polite and helpful.

Very well located at the Part Dieu Train station.

Customer review rating 5.0/5

Amal Families - 05/11/2021 Confirmed reviews ALL

We liked our stay, the room we had was very spacious. Room service card limited, but was enough for us. Staff are welcoming and pleasant.

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable d'exploitation

Unprofessiional Staff

Customer review rating 1.0/5

Hassane C. Business - 22/10/2021 Confirmed reviews ALL

We booked our stay through a Travel Agency who paid to them. But at the time of check in and check out also we were harassed for Payment. Even if they have not received the payment they should have get in touch with the agency who booked us in this hotel. But instead they asked us for the payment both the time.

Great value and location next to the train station.

Customer review rating 5.0/5

Renee O. Solo - 20/10/2021 Confirmed reviews ALL

The staff at both checkin and checkout was very courteous. The room is nice and amenities correspond to the category. I was there only for a night and am very satisfied. No noise at all although it’s few steps from the busy PartDieu train station.

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable d'exploitation

well place - excelent service -

Customer review rating 4.5/5

Jm Families - 06/09/2021 Confirmed reviews ALL

nice time

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable d'exploitation
Customer review rating 4.0/5

Brien Couples - 02/08/2021 Confirmed reviews ALL

Excellent service and staff. Toilet needed attention. Problem taken care of quickly. Restaurant was good - though a bit pricey, like almost hotel restaurants. Proximity to train station a major plus for us.

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable d'exploitation

Good stay on the route du soleil!!

Customer review rating 4.5/5

Jeffrey Families - 18/07/2021 Confirmed reviews ALL

Super friendly reception!

Dear Jeffrey, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable d'exploitation

Very well located

Customer review rating 4.5/5

S. Solo - 16/07/2021 Confirmed reviews ALL

very big and comfortable room, perfect all together

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Florian BEGOC Responsable d'exploitation

Great hotel

Customer review rating 5.0/5

S. A. Business - 14/07/2021 Confirmed reviews ALL

Very clean, friendly staff, good food

Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde au mieux à vos attentes. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Florian BEGOC Responsable d'exploitation

Large room, located as desired

Customer review rating 4.5/5

Chris Families - 11/07/2021 Confirmed reviews ALL

Pleasant stay in this property. Nice staff. Large family room with all amenities and the view as I asked for it. Decent breakfast.

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable d'exploitation

great service - good location

Customer review rating 4.5/5

Paul Business - 10/07/2021 Confirmed reviews ALL

very friendly service - warm welcome -

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable d'exploitation

Excellent location

TripAdvisor rating 4.0/5

Boopers Couples - 15/05/2019 TripAdvisor review

We wanted to take a train to Geneva and other areas. This hotel is adjacent to a major train station. In addition, there is a team, the Rhône Express, right across the street that goes to/from the airport. Finally, all rental car agencies are next door to the hotel. The only negative is that the hot breakfast wasn’t ready at the times advertised and told to us by the front desk. And when it was available, the eggs were cold. I don’t know if they didn’t know how to use the machines but the hot chocolate was always cold and the hot water for tea wasn’t always on. However we were happy overall. If you want to stay in old Lyon it is 45 minute walk from the hotel. The major food market is just 20 minutes walk and fabulous.

Dear Boopers, I thank you for your very positive feedback. I thank you for pointing out our attentive, thoughtful, high standards of services. This is our utmost reward. We look forward to welcoming you all back next year. Best regards,

2 nights in Lyon

TripAdvisor rating 5.0/5

Sándor S Couples - 02/11/2018 TripAdvisor review

It was quite a good choice to opt for Mercure Part Dieu!The satff was very kind and helpful and we got the best upgrade in our lives! The room was spacious we could have free access tominibar and tere was a good caffe machine avaible as well!

Cher voyageur, Je vous remercie d’avoir séjourné au sein de notre hôtel et d’avoir pris le temps de partager votre avis. C’est un immense plaisir pour toute l’équipe de l’Hôtel Mercure Lyon Centre Gare Part-Dieu de lire votre satisfaction ! Je suis très heureux de constater que vous avez apprécié l’ensemble de nos prestations. Nous serons ravis de vous accueillir à nouveau lors de votre prochaine venue à Lyon. Cordialement.

Excellent hotel great location

TripAdvisor rating 5.0/5

Andrew G Business - 19/03/2018 TripAdvisor review

A stones throw away from the station well presented hotel. Staff are friendly and very welcoming. Rooms are well equipped and in very good condition. Small menu in the restaurant but the staff are attentive without being over the top. Breakfast is of really good quality with plenty of choice.

Dear Guest, Thank you for leaving your feedback on here. I was disappointed to read that you were not entirely satisfied with all aspects of your stay. Please rest assured that the points you made were addressed. Once again thank you for your feedback and sorry for the inconvenience caused. Sincerely,

Nice Hotel Close to PartDieu Train Station

TripAdvisor rating 4.0/5

DrZafer Family - 11/01/2018 TripAdvisor review

A Modern well-designed hotel next to PartDieu Train Station. Rooms are big and clean, which is ideal for a family with 2 young kids. Excellent variety of products on breakfast. Access by public transport to downtown as well as to Lyon's international Airport

Dear DrZafer, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards, Valentine M. Community Manager

A great stopover

TripAdvisor rating 4.0/5

lydiaf825 Solo travel - 11/12/2017 TripAdvisor review

The personnel was really welcoming on my late arrival, the room was comfortable and the services were top. The ideal location next to the station meant an easy departure the next morning to get my train

Dear traveler, Thanks for taking time to review your stay with us. I am very happy that you enjoyed the welcome you received. Also, thank you for pointing out our good location, comfort and good services of our hotel. Once again, we thank you for your positive comment and hope that your next stay will be as pleasant as the previous one. Best Regards, Valentine, Community Manager

Great place to be in Lyon

TripAdvisor rating 4.0/5

Rauni P Friends getaway - 11/12/2017 TripAdvisor review

I enjoyed my stay. The location was perfect for anyone coming/going by train, the rooms were spacious and the wine bar well-equipped. There was only one huge shortcoming in my case: I had recently had a neck injury, and the pillows were horribly hard. Thus I slept very badly, and not because of the passing trains, because the noise isolation was good. Since I stayed 3 nights, I asked the reception several times for a softer pillow, but a hotel of this standing could NOT provide it. This can be done by the concurrent hotel chains with the same standing! So I might not come back.after all, notwithstanding the many good qualities of the hotel.

Dear Rauni P, Thank you for taking time to share your experience in our hotel. I’m delighted that you enjoyed the large size of our room, our effciient soundproofing and our wine bar. Also, I thank you for pointing out our good location near the train station. I am sorry for your injury and take note of your comment about our pillows. I am sorry that these have not been adapted to your specific needs of the moment. Generally, we lend other pillows but being in a busy period we certainly did not have any memory foam pillows available. We are sorry that we were unable to respond to your request and regret that you will no longer come to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours, Valentine, Community Manager

Perfect for train travellers

TripAdvisor rating 5.0/5

Bill P Couples - 10/09/2017 TripAdvisor review

Our room was extremely specious and perfect for our 6 night stay. We were travelling by rail and being so close to the station meant we had freedom of movement. We only used the Metro once, preferring the easy walk into the centre, about 30-35 minutes. Staff were very welcoming and helpful.

Dear traveller, I thank you for your very positive feedback. I thank you for pointing out our attentive, thoughtful, high standards of services. This is our utmost reward. We look forward to welcoming you next time. Best regards, Valentine M.

I love this hotel

TripAdvisor rating 5.0/5

joethegas Family - 06/09/2017 TripAdvisor review

Best hotel I've ever stayed at, in Europe. Ideal location in the centre of Lyon. Right next to Part Dieu railway station, which had me worried about the noise. However, the insulation was that good, we heard nothing. The air conditioning was also the quietest I've ever had. We didn't eat in the restaurant as we were there to visit our daughter and her partner, and ate out every night. The breakfast though, was the best and most comprehensive I've had in many years. Buffet style, which We prefer, as we can take our pick of the items we enjoy and what a selection there was. Room wise, we had no complaint although we had opted for a superior room, which was huge, with a separate Wc and a shower room. A huge flat screen TV with every non premier channel. The wifi was superb with great signal and no limit on the number of accessories. Usually it is just two, which for a couple, means 1 tablet or laptop and 1 mobile phone. Not here!

Dear Traveller, Great review, thank you for your very positive feedback. I thank you for pointing out our attentive, thoughtful, high standards of services. This is our utmost reward. We look forward to welcoming you all back next time. Best regards, Valentine, Community Manager.

Very agreeable stay

TripAdvisor rating 5.0/5

Mike J Couples - 16/05/2017 TripAdvisor review

Our trip to Lyon was brief but the Mercure provided all we needed. It was well located, and the room was a delight. The staff spoke English well, and provided us with tips and hints, made even more important due to the weather being very ordinary. Overall, a great stay

Dear Guest, I thank you for your very positive feedback. I thank you for pointing out our attentive, thoughtful, high standards of services. This is our utmost reward. We look forward to welcoming you all back next year. Best regards,

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