Customer review rating (ALL Rating) 4.6/5 2,836 reviews
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The hotel offers 25 TV channels to choose from, including two English, two French, one German, one Italian and one Russian.
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Novotel Krakow City West
Al. Armii Krajowej 11
30-150 CRACOW
Poland
GPS:50.070207, 19.89738
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Railway station
Access: 5 km / 3.11 mi 20 min drive
Shuttle
Additional charge
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Historic monument
Access: 4 km / 2.49 mi 25 min walk / 15 min drive
Historic monument
Access: 4.01 km / 2.49 mi 30 min walk / 10 min drive
Historic monument
Access: 5.01 km / 3.11 mi 20 min drive
Zoo
Access: 7 km / 4.35 mi 20 min drive
Historic monument
Access: 7 km / 4.35 mi 25 min drive
Entertainment centre
Access: 10 km / 6.21 mi 20 min drive
Museums
Access: 18 km / 11.19 mi 35 min drive
Museums
Access: 60 km / 37.29 mi 1 hrs drive
Museums
Casino
Amusement park
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Park
Access: 20 m / 1.24 mi 25 min walk / 6 min drive
National park
Access: 160 m / 9.94 mi 30 min drive
Park
Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive
Mountain
Access: 3.5 km / 2.17 mi 50 min walk / 15 min drive
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Restaurant and cafe district
Access: 200 m / 200 mi 4 min walk / 2 min drive
Restaurant and cafe district
Access: 400 m / 400 mi 6 min walk / 3 min drive
Shopping centre/mall
Access: 5 km / 3.11 mi 30 min walk / 10 min drive
Shopping centre/mall
Access: 5 km / 3.11 mi 20 min drive
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Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM
Scintillate your tastebuds with a cup of aromatic coffee or a refreshing cocktail in our bar.
Non contractual photo
Wonderful stay
Customer review rating 4.5/5
P Business - Confirmed reviews ALL
Customer review rating 5.0/5
Raja A. Business - Confirmed reviews ALL
Dear Raja, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anastasiia Adamska Guest Experience Specialist
Good-sized room, excellent breakfast, friendly staff
Customer review rating 4.5/5
Frequent T. Business - Confirmed reviews ALL
Dear Osborne, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. Kindly inform you that we do not exchange currency at the reception, we can accept payment only, but spend the change in Polish zloty. I would like to assure you that a welcome gift is due to every guest with Gold and above status. Best Regards, Anastasiia Adamska Guest Experience Specialist
Nice rooms, great breakfast
Customer review rating 4.5/5
Daphne M. Business - Confirmed reviews ALL
Dear Daphne, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anastasiia Adamska GUes Experience Specialist
I had some issues
TripAdvisor rating 2.0/5
evabrems Business - TripAdvisor review
In partnership with TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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