Novotel Krakow City West

Novotel Krakow City West 4 stars

Customer review rating (ALL Rating) 4.6/5 2,639 reviews

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Hotel extras

  • Outdoor car park

  • Bicycle available on guest request

  • swimming pool and fitness centre

  • Free High-speed wireless Internet

  • EV charging station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The hotel offers 25 TV channels to choose from, including two English, two French, one German, one Italian and one Russian.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,639 reviews

TripAdvisor Rating  4.5/5  1,662 reviews

Perfect stay

Customer review rating 5.0/5

Marine M. Couples - Confirmed reviews ALL

Thanks a lot at all the team for your kindness, your smile and your attention. We recommand our hotel at 100%. It's a beautiful hotel with confortables cleaned rooms, a great location to discover Krakow. Thanks again.

Great hotel. excellent service

Customer review rating 5.0/5

Andriy B. Solo - Confirmed reviews ALL

I spent one night, and the hotel was above my expectations.

Dear Andriy, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. We are very glad that we met your expectations and deserved a high rating. We hope that when you visit Krakow again, you will choose our hotel again. We strongly encourage you to do so and wish your next stay will be even better than the previous one. Best Regards, Anastasiia Adamska Guest Experience Specialist

Hospitality and efficiency

Customer review rating 4.5/5

Vladimir M. Business - Confirmed reviews ALL

Everything was simple and pleasant.

Dear Vladimir, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. We are very glad that we met your expectations and deserved a high rating. We hope that when you visit Krakow again, you will choose our hotel again. We strongly encourage you to do so and wish your next stay will be even better than the previous one. Best Regards, Anastasiia Adamska Guest Experience Specialist

very good hotel

Customer review rating 4.5/5

Dave B. Business - Confirmed reviews ALL

staff very helpful and friendly. Clean and well situated hotel

Dear Dave, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. We are very glad that we met your expectations and deserved a high rating. We hope that when you visit Krakow again, you will choose our hotel again. We strongly encourage you to do so and wish your next stay will be even better than the previous one. Best Regards, Anastasiia Adamska Guest Experience Specialist

Very good care

Customer review rating 5.0/5

Marco Business - Confirmed reviews ALL

grate staff, looking after my needs and automatic up grade in a wonderful room considering my platinum membership

Dear Marco, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. We are very glad that we met your expectations and deserved a high rating. We hope that when you visit Krakow again, you will choose our hotel again. We strongly encourage you to do so and wish your next stay will be even better than the previous one. Best Regards, Anastasiia Adamska Guest Experience Specialist

In partnership with TripAdvisor

Other web-users rate our hotel

  • 561 reviews 7.7/10 Location
  • 826 reviews 7.8/10 Room
  • 1,052 reviews 9.3/10 Service
  • 21 reviews 9.2/10 WiFi
  • 724 reviews 9.3/10 Breakfast
  • 326 reviews 8.3/10 Cleanliness
  • 311 reviews 6.7/10 Amenities
  • 237 reviews 5.9/10 Pool

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