Name: Hotel Novotel Krakow City West - ALL
Address: Al. Armii Krajowej 11, CRACOW, 30-150, PL
Telephone: +48126226400
Rating: 4.7

Novotel Krakow City West

Hotel that makes every moment matter

The 4-star Novotel Krakow City West will surprise you with its modern interiors, a renovated fitness centre, a swimming pool and a colorful children zone. Spacious 30-metre rooms, warm colors, super-fast WiFi guarantee a comfortable stay and ideal environment for work. At Novotel we care about your well-being, so the time spent in Novo2 Lounge bar will be the perfect ending of the day.

Our location is perfect for families and sport lovers. It's only 10 minutes to Blonia. Kościuszko Mound is right next door. A little farther are the Vistula boulevards, city centre or Tyniec. What makes us different? Swimming pool, gym, play area and spacious rooms. Nothing is far. Public transport next to hotel. Convenient access to ringroad, Balice Airport and Bronowice SKA Railway Station.

Convenient location with public transport connections to the Old town, Kazimierz District and the ICE congress centre, next to Blonia, Kosciuszko Mound and offices in the western part of the city.

Welcome to Novotel Krakow City West hotel. We offer a quiet and peaceful area, which facilitates rest and easy access to center of Krakow or Balice airport. I wish you a pleasant stay.

Aleksandra PRĘDKA, Hotel Management

Hotel extras

Outdoor car park
Bicycle available on guest request
swimming pool and fitness centre
Free High-speed wireless Internet
EV charging station

Our accommodation(s)

Room

Superior Room

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Novation Superior with two single beds

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Executive Room with Two Large Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)

See availabilities

Room

Executive room with one large bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Executive Twin Room

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

DRAGON'S Room: Meet Novotello the Dragon

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Reduced mobility room

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Suite

4 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)

See availabilities

Apartment

Superior Suite with a large bed, sofa and a kitchenette

4 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Reduced mobility room

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

+48 12 622 64 00

+48 12 622 64 05

KRAKOW GLOWNY

Railway station

Access: 5 km / 3.11 mi 20 min drive

Shuttle

Additional charge

MUSIC CLUB "STUDIO"

Opera/symphony/concert hall

Access: 1.5 km / 0.93 mi 15 min walk / 6 min drive

MARKET SQUARE

Historic monument

Access: 4 km / 2.49 mi 25 min walk / 15 min drive

ST MARY`S CHURCH

Historic monument

Access: 4.01 km / 2.49 mi 30 min walk / 10 min drive

ROYAL WAWEL CASTLE

Historic monument

Access: 5.01 km / 3.11 mi 20 min drive

ZOO

Zoo

Access: 7 km / 4.35 mi 20 min drive

KAZMIERZ QUARTER

Historic monument

Access: 7 km / 4.35 mi 25 min drive

AQUA PARK

Entertainment centre

Access: 10 km / 6.21 mi 20 min drive

WIELICZKA SALT MINE

Museums

Access: 18 km / 11.19 mi 35 min drive

AUSCHWITZ

Museums

Access: 60 km / 37.29 mi 1 hrs drive

HIT CASINO

Casino

NATIONAL MUSEUM

Museums

Amusement park

Park

Access: 20 m / 1.24 mi 25 min walk / 6 min drive

National park

Access: 160 m / 9.94 mi 30 min drive

Blonia Park

Park

Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive

Mountain

Access: 3.5 km / 2.17 mi 50 min walk / 15 min drive

Restaurant and cafe district

Access: 200 m / 200 mi 4 min walk / 2 min drive

EATING POINT

Restaurant and cafe district

Access: 400 m / 400 mi 6 min walk / 3 min drive

GALERIA KRAKOWSKA

Shopping centre/mall

Access: 5 km / 3.11 mi 20 min drive

GALERIA BRONOWICE

Shopping centre/mall

Access: 5 km / 3.11 mi 30 min walk / 10 min drive

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 268 m² / 879 sq ft
Maximum seats capacity: 350
Maximum capacity for banquets: 150

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 1,957 reviews

Magdalena M. Business - 3/20/2026 Confirmed reviews ALL

The hotel is ok, needs renovations though. The rooms are incredibly hot and the AC doesn't work properly. Even if it does it makes an annoying clicking sound and it's really dusty.

Dear Magdalena, Thank you for sharing your review. I am sorry to hear that your stay did not fully meet your expectations, especially regarding the room temperature and the air conditioning. I would like to kindly inform you that any issues or inconveniences can be reported to our reception at any time – our team is always ready to assist and find a prompt solution. There is also the possibility to open the window in the room, which may help improve thermal comfort. Thank you for your valuable comments, which are very important to us and help us improve the quality of our services. Together with entire staff We hope to have the opportunity to welcome you again and provide an even better experience! :) See you soon in close future, Witold Skałka Guest Experience Specialist

Marta K. Solo - 3/19/2026 Confirmed reviews ALL

My favourite hotel

Dear Marta, Thank you so much for your time and review after the stay. Hope to see you again in close future. :) With best regards, Witold Skałka Guest Experience Specialist

Bartlomiej W. Business - 3/15/2026 Confirmed reviews ALL

I requested an invoice and did not receive it. Next time I will ask for the invoice before payment, if there is going to be next time...

Dear Bartłomiej, Thank you for your feedback, and we sincerely apologize for the situation. I would like to kindly explain that, in accordance with applicable regulations, the hotel has implemented an electronic invoicing system. This solution is imposed externally and is not dependent on decisions made directly at the hotel. At the same time, i would like to inform you that each of our guests is clearly informed about this during check-in. If there were any misunderstandings or difficulties in receiving your invoice, we remain at your disposal and will be happy to assist in resolving the matter. I hope that despite this situation, we will still have the opportunity to welcome you again in the future. With best regards, Witold Skałka Guest Experience Specialist

Aniko S. Business - 3/13/2026 Confirmed reviews ALL

Excellent atmosphere and friendly staff.

Dear Aniko, Thank you so much for your time and review after the stay. I am very happy that you liked our hotel, atmosphere and staff. Can't wait to see you again! :) With best regards, Witold Skałka Guest Experience Specialist

William G. Couples - 2/21/2026 Confirmed reviews ALL

Lovely little weekend trip for me and my girlfriend. We enjoyed so much! We wished we stayed closer to the old town but taxi is cheap here in Polen so it didn’t affect us much. We are overall amazed with the stay! 10/10

Dear William, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. We are very glad that we met your expectations and deserved a high rating. We hope that when you visit Krakow again, you will choose our hotel again. We strongly encourage you to do so and wish your next stay will be even better than the previous one. Best Regards, Aleksandra Pochec Guest Experience Specialist