Novotel Krakow City West 4 stars

Name: Hotel Novotel Krakow City West - ALL
Address: Al. Armii Krajowej 11, CRACOW, 30-150, PL
Telephone: +48126226400
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 2,067 reviews

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Al. Armii Krajowej 11, 30-150 CRACOW, Poland

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Novotel Krakow City West

Hotel that makes every moment matter

The 4-star Novotel Krakow City West will surprise you with its modern interiors, a renovated fitness centre, a swimming pool and a colorful children zone. Spacious 30-metre rooms, warm colors, super-fast WiFi guarantee a comfortable stay and ideal environment for work. At Novotel we care about your well-being, so the time spent in Novo2 Lounge bar will be the perfect ending of the day.

Our location is perfect for families and sport lovers. It's only 10 minutes to Blonia. Kościuszko Mound is right next door. A little farther are the Vistula boulevards, city centre or Tyniec. What makes us different? Swimming pool, gym, play area and spacious rooms. Nothing is far. Public transport next to hotel. Convenient access to ringroad, Balice Airport and Bronowice SKA Railway Station.

Convenient location with public transport connections to the Old town, Kazimierz District and the ICE congress centre, next to Blonia, Kosciuszko Mound and offices in the western part of the city.

Welcome to Novotel Krakow City West hotel. We offer a quiet and peaceful area, which facilitates rest and easy access to center of Krakow or Balice airport. I wish you a pleasant stay.

Aleksandra PRĘDKA, Hotel Management

Hotel extras

Outdoor car park
Bicycle available on guest request
swimming pool and fitness centre
Free High-speed wireless Internet
EV charging station

Our accommodation(s)

Room

Superior Room with 1 Queen Bed and Sofa

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Superior room with 2 single beds

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Twin bed(s)

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Room

Executive Room with 2 Double Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)

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Room

Executive Room with 1 Queen Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)

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Room

Executive Room with 2 Single Beds

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)

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Room

DRAGON'S Room: Meet Novotello the Dragon

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Superior room with 1 queen bed, adapted for guests with disabilities

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Suite

4 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)

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Apartment

Superior Suite with a large bed, sofa and a kitchenette

4 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s)

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Room

Superior room with 1 queen bed, adapted for guests with disabilities

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

+48 12 622 64 00

+48 12 622 64 05

KRAKOW GLOWNY

Railway station

Access: 5 km / 3.11 mi 20 min drive

Shuttle

Additional charge

MUSIC CLUB "STUDIO"

Opera/symphony/concert hall

Access: 1.5 km / 0.93 mi 15 min walk / 6 min drive

MARKET SQUARE

Historic monument

Access: 4 km / 2.49 mi 25 min walk / 15 min drive

ST MARY`S CHURCH

Historic monument

Access: 4.01 km / 2.49 mi 30 min walk / 10 min drive

ROYAL WAWEL CASTLE

Historic monument

Access: 5.01 km / 3.11 mi 20 min drive

ZOO

Zoo

Access: 7 km / 4.35 mi 20 min drive

KAZMIERZ QUARTER

Historic monument

Access: 7 km / 4.35 mi 25 min drive

AQUA PARK

Entertainment centre

Access: 10 km / 6.21 mi 20 min drive

WIELICZKA SALT MINE

Museums

Access: 18 km / 11.19 mi 35 min drive

AUSCHWITZ

Museums

Access: 60 km / 37.29 mi 1 hrs drive

HIT CASINO

Casino

NATIONAL MUSEUM

Museums

Amusement park

Park

Access: 20 m / 1.24 mi 25 min walk / 6 min drive

National park

Access: 160 m / 9.94 mi 30 min drive

Blonia Park

Park

Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive

Mountain

Access: 3.5 km / 2.17 mi 50 min walk / 15 min drive

Restaurant and cafe district

Access: 200 m / 200 mi 4 min walk / 2 min drive

EATING POINT

Restaurant and cafe district

Access: 400 m / 400 mi 6 min walk / 3 min drive

GALERIA KRAKOWSKA

Shopping centre/mall

Access: 5 km / 3.11 mi 20 min drive

GALERIA BRONOWICE

Shopping centre/mall

Access: 5 km / 3.11 mi 30 min walk / 10 min drive

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 268 m² / 879 sq ft
Maximum seats capacity: 350
Maximum capacity for banquets: 150

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 2,067 reviews

Jagbir S. Families - 7/25/2026 Confirmed reviews ALL

Dear Jagbir, Thank you for sharing your feedback. We are sorry to hear that some aspects of your stay did not meet your expectations. We will review the points you mentioned regarding the check-in process, service, and room condition, and share your comments with the relevant teams. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future. Kind regards, Aleksandra Pochec Guest Experience Specialist

Manuel L. A. Business - 7/24/2026 Confirmed reviews ALL

Dear Maunel, Thank you very much for the high rating of our hotel and we look forward to welcoming you again! Kind regards, Aleksandra Pochec Guest Experience Specialist

Benedikt T. Business - 7/23/2026 Confirmed reviews ALL

Olga Y. Families - 7/18/2026 Confirmed reviews ALL

Dear Olga, Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location and received great service during your stay. Your feedback means a lot to our team. We look forward to welcoming you back on your next visit. Kind regards, Aleksandra Pochec Guest Experience Specialist

Noora A. Families - 7/16/2026 Confirmed reviews ALL

Dear Noora, Thank you for your feedback. We are pleased to hear that you enjoyed your stay and appreciated the friendliness of our staff. We are sorry to learn that the room was too warm during your visit. We will report this issue to our maintenance team so that the air conditioning system can be checked and addressed. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide an even more comfortable stay. Kind regards, Aleksandra Pochec Guest Experience Specialist

Web-users rating

Other web-users rate our hotel

685 reviews 7.9/10 Location
976 reviews 7.7/10 Room
977 reviews 9.3/10 Service
19 reviews 8.6/10 WiFi
711 reviews 9.2/10 Breakfast
702 reviews 8.3/10 Food
376 reviews 8.2/10 Cleanliness
326 reviews 7.2/10 Amenities

137 reviews 8.9/10 Location
174 reviews 8/10 Room
206 reviews 9.6/10 Service
138 reviews 8.1/10 Food
136 reviews 9.3/10 Breakfast
67 reviews 8.6/10 Cleanliness
67 reviews 7.4/10 Amenities
52 reviews 5.9/10 Pool

34 reviews 8.1/10 Location
81 reviews 7.8/10 Room
80 reviews 9.4/10 Service
56 reviews 8.4/10 Food
45 reviews 9.3/10 Breakfast
23 reviews 8.4/10 Cleanliness

18 reviews 7.8/10 Location
37 reviews 7/10 Room
37 reviews 9.3/10 Service
14 reviews 9.2/10 Breakfast
14 reviews 8.3/10 Cleanliness
12 reviews 7.3/10 Amenities
11 reviews 6.2/10 Value
9 reviews 5.5/10 Pool

9 reviews 8.2/10 Location
28 reviews 7.4/10 Room
25 reviews 9.5/10 Service
11 reviews 9.1/10 Breakfast
10 reviews 8.2/10 Cleanliness
6 reviews 7.3/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Novotel Krakow City West is from 04:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Krakow City West regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.