Customer review rating (ALL Rating) 4.6/5 2,780 reviews
Novotel Krakow City West
Al. Armii Krajowej 11
30-150 CRACOW
Poland
GPS:50.070207, 19.89738
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Railway station
Access: 5 km / 3.11 mi 20 min drive
Shuttle
Additional charge
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Historic monument
Access: 4 km / 2.49 mi 25 min walk / 15 min drive
Historic monument
Access: 4.01 km / 2.49 mi 30 min walk / 10 min drive
Historic monument
Access: 5.01 km / 3.11 mi 20 min drive
Zoo
Access: 7 km / 4.35 mi 20 min drive
Historic monument
Access: 7 km / 4.35 mi 25 min drive
Entertainment centre
Access: 10 km / 6.21 mi 20 min drive
Museums
Access: 18 km / 11.19 mi 35 min drive
Museums
Access: 60 km / 37.29 mi 1 hrs drive
Museums
Casino
Amusement park
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Park
Access: 20 m / 1.24 mi 25 min walk / 6 min drive
National park
Access: 160 m / 9.94 mi 30 min drive
Park
Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive
Mountain
Access: 3.5 km / 2.17 mi 50 min walk / 15 min drive
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Restaurant and cafe district
Access: 200 m / 200 mi 4 min walk / 2 min drive
Restaurant and cafe district
Access: 400 m / 400 mi 6 min walk / 3 min drive
Shopping centre/mall
Access: 5 km / 3.11 mi 30 min walk / 10 min drive
Shopping centre/mall
Access: 5 km / 3.11 mi 20 min drive
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Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM
Scintillate your tastebuds with a cup of aromatic coffee or a refreshing cocktail in our bar.
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The hotel offers 25 TV channels to choose from, including two English, two French, one German, one Italian and one Russian.
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Good stay
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Dear Klaus, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anastasiia Adamska Guest Experience Specialist
I am always pleased staying at this 🏨 hotel
Customer review rating 5.0/5
Gerasimos B. Couples - Confirmed reviews ALL
Dear Geresimos, We would like to express our great gratitude for your feedback on your stay at Novotel Krakow City West hotel. As the Novotel brand, we make every effort to provide each guest with the highest possible quality of service, that is why we are very happy that you are satisfied with the work of our staff. Thank you again for sharing your experience with us, and we hope that your next stay will be just as satisfying. Sincerely, Anastasiia Adamska Guest Experience Specialist
Another good stay
Customer review rating 4.5/5
Bernie C. Business - Confirmed reviews ALL
Well located, but room was very hot and stuffy
Customer review rating 2.5/5
Natalie Families - Confirmed reviews ALL
Good price
Customer review rating 3.5/5
Iryna Families - Confirmed reviews ALL
Dear Iryna, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anastasiia Adamska Guest Experience Specialist
In partnership with TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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