Novotel Krakow City West 4 stars

Name: Hotel Novotel Krakow City West - ALL
Address: Al. Armii Krajowej 11, CRACOW, 30-150, Poland
Telephone: +48126226400
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 2,836 reviews

Al. Armii Krajowej 11, 30-150 CRACOW, Poland

Description

Novotel Krakow City West

Hotel that makes every moment matter

Welcome to Novotel Krakow City West hotel. We offer a quiet and peaceful area, which facilitates rest and easy access to center of Krakow or Balice airport. I wish you a pleasant stay.

Maciej NAZIEBLLO, Hotel Manager

The 4-star Novotel Krakow City West will surprise you with its modern interiors, a renovated fitness centre, a swimming pool and a colorful children's zone. Spacious 30-metre rooms, warm colors, super-fast Wi-Fi guarantee a comfortable stay and ideal environment for work. At Novotel we care about your well-being, so the time spent in Novo2 Louge bar will be the perfect ending of the day.

Our location is perfect for families and sport lovers. It's only 10 minutes to Blonia. Kościuszko Mound is right next door. A little farther are the Vistula boulevards, city centre or Tyniec. Swimming pool, fitness, play corner, spacious rooms. Public transport stops are right next to the hotel. Convenient access to the ring road, Balice airport and brand new Kraków Bronowice railway station.

Convenient location with public transport connections to the Old town, Kazimierz District, Dolne Młyny and the ICE centre, next to Blonia, Kosciuszko Mound, and offices in the western part of the city.

Hotel extras

Outdoor car park
Bicycle available on guest request
swimming pool and fitness centre
Free High-speed wireless Internet
EV charging station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The hotel offers 25 TV channels to choose from, including two English, two French, one German, one Italian and one Russian.

Room

Superior Room

4 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: City View

Room

Novation Superior with two single beds

2 persons
30 m² / 322 sq ft

Bedding 1 x Twin bed(s)
Views: City View

Room

Executive Room with Two Large Beds

4 persons
30 m² / 322 sq ft

Bedding 2 x Double bed(s)
Views: City View

Room

Executive room with one large bed

2 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

Executive Twin Room

3 persons
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

Room

DRAGON'S Room: Meet Novotello the Dragon

4 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: City View

Room

Superior room with one large bed

2 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

Hotel location

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

Telephone +48 12 622 64 00

+48 12 622 64 05

KRAKOW GLOWNY

Railway station

Access: 5 km / 3.11 mi 20 min drive

Shuttle

Additional charge

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Wonderful stay

P Business - 3/21/2023 Confirmed reviews ALL

Nice and super kind staffs!

Raja A. Business - 3/21/2023 Confirmed reviews ALL

really good atmosphere, friendly staff, clean and inviting.

Dear Raja, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anastasiia Adamska Guest Experience Specialist

Good-sized room, excellent breakfast, friendly staff

Frequent T. Business - 3/14/2023 Confirmed reviews ALL

Hotel is a 30 min bus ride outside the city center but buses are frequent and cheap (4 Zl/20 minutes). Room were clean and with all standard needs, although the desk arrangement could be better. Staff were extremely courteous (like everyone in Krackow). Initially, the staff however said they did not exchange foreign currency, although this proved not to be the case later. Given the hotel'S location, it would have been much easier if the hotel could sell bus tickets at the reception as this would greatly assist foreigners.

Dear Osborne, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. Kindly inform you that we do not exchange currency at the reception, we can accept payment only, but spend the change in Polish zloty. I would like to assure you that a welcome gift is due to every guest with Gold and above status. Best Regards, Anastasiia Adamska Guest Experience Specialist

Nice rooms, great breakfast

Daphne M. Business - 3/10/2023 Confirmed reviews ALL

I stayed for the second time in the hotel, staff is very friendly, rooms are great, and breakfast is wonderful

Dear Daphne, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anastasiia Adamska GUes Experience Specialist

I had some issues

evabrems Business - 3/4/2023 TripAdvisor review

This is a comfortable hotel and the restaurant is fine. However it is situated in an unattractive area: no shops or restaurants. I stayed here in winter and could not sleep because the heating was turned very high and could not be changed. Opening the window brings in noise. I am afraid of dogs and as this hotel allows pets I twice encountered a big dog on my floor. When the front desk called a taxi it took very long, whereas other people who called their own were immediately served. When I complained about this, the man at the front desk was very unfriendly and impolite.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

623 reviews 7.6/10 Location
917 reviews 8/10 Room
1,138 reviews 9.4/10 Service
24 reviews 8.5/10 WiFi
791 reviews 9.4/10 Breakfast
348 reviews 8.3/10 Cleanliness
342 reviews 7.1/10 Amenities
259 reviews 5.7/10 Pool

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