Novotel Krakow City West 4 stars

Name: Hotel Novotel Krakow City West - ALL
Address: Al. Armii Krajowej 11, CRACOW, 30-150, PL
Telephone: +48126226400
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 2,050 reviews

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Al. Armii Krajowej 11, 30-150 CRACOW, Poland

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Novotel Krakow City West

Hotel that makes every moment matter

The 4-star Novotel Krakow City West will surprise you with its modern interiors, a renovated fitness centre, a swimming pool and a colorful children zone. Spacious 30-metre rooms, warm colors, super-fast WiFi guarantee a comfortable stay and ideal environment for work. At Novotel we care about your well-being, so the time spent in Novo2 Lounge bar will be the perfect ending of the day.

Our location is perfect for families and sport lovers. It's only 10 minutes to Blonia. Kościuszko Mound is right next door. A little farther are the Vistula boulevards, city centre or Tyniec. What makes us different? Swimming pool, gym, play area and spacious rooms. Nothing is far. Public transport next to hotel. Convenient access to ringroad, Balice Airport and Bronowice SKA Railway Station.

Convenient location with public transport connections to the Old town, Kazimierz District and the ICE congress centre, next to Blonia, Kosciuszko Mound and offices in the western part of the city.

Welcome to Novotel Krakow City West hotel. We offer a quiet and peaceful area, which facilitates rest and easy access to center of Krakow or Balice airport. I wish you a pleasant stay.

Aleksandra PRĘDKA, Hotel Management

Hotel extras

Outdoor car park
Bicycle available on guest request
swimming pool and fitness centre
Free High-speed wireless Internet
EV charging station

Our accommodation(s)

Room

Superior Room

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Novation Superior with two single beds

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Twin bed(s)

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Room

Executive Room with Two Large Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)

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Room

Executive room with one large bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)

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Room

Executive Twin Room

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)

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Room

DRAGON'S Room: Meet Novotello the Dragon

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Reduced mobility room

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Suite

4 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)

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Apartment

Superior Suite with a large bed, sofa and a kitchenette

4 pers. max
60 m² / 645 sq ft

Bedding 1 x Queen size bed(s)

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Room

Reduced mobility room

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

+48 12 622 64 00

+48 12 622 64 05

KRAKOW GLOWNY

Railway station

Access: 5 km / 3.11 mi 20 min drive

Shuttle

Additional charge

MUSIC CLUB "STUDIO"

Opera/symphony/concert hall

Access: 1.5 km / 0.93 mi 15 min walk / 6 min drive

MARKET SQUARE

Historic monument

Access: 4 km / 2.49 mi 25 min walk / 15 min drive

ST MARY`S CHURCH

Historic monument

Access: 4.01 km / 2.49 mi 30 min walk / 10 min drive

ROYAL WAWEL CASTLE

Historic monument

Access: 5.01 km / 3.11 mi 20 min drive

ZOO

Zoo

Access: 7 km / 4.35 mi 20 min drive

KAZMIERZ QUARTER

Historic monument

Access: 7 km / 4.35 mi 25 min drive

AQUA PARK

Entertainment centre

Access: 10 km / 6.21 mi 20 min drive

WIELICZKA SALT MINE

Museums

Access: 18 km / 11.19 mi 35 min drive

AUSCHWITZ

Museums

Access: 60 km / 37.29 mi 1 hrs drive

HIT CASINO

Casino

NATIONAL MUSEUM

Museums

Amusement park

Park

Access: 20 m / 1.24 mi 25 min walk / 6 min drive

National park

Access: 160 m / 9.94 mi 30 min drive

Blonia Park

Park

Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive

Mountain

Access: 3.5 km / 2.17 mi 50 min walk / 15 min drive

Restaurant and cafe district

Access: 200 m / 200 mi 4 min walk / 2 min drive

EATING POINT

Restaurant and cafe district

Access: 400 m / 400 mi 6 min walk / 3 min drive

GALERIA KRAKOWSKA

Shopping centre/mall

Access: 5 km / 3.11 mi 20 min drive

GALERIA BRONOWICE

Shopping centre/mall

Access: 5 km / 3.11 mi 30 min walk / 10 min drive

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 268 m² / 879 sq ft
Maximum seats capacity: 350
Maximum capacity for banquets: 150

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 2,050 reviews

Flurin B. Solo - 7/14/2026 Confirmed reviews ALL

Dear Flurin We are glad that you have taken the time to share your feedback about our hotel. We truly appreciate any feedback as it helps us improve our services and provide a better experience for our guests. We hope to have the occasion to host you again! Regards, Witold Skałka Guest Experience Specialist

Dino K. Families - 7/13/2026 Confirmed reviews ALL

Dear Dino, I am very delighted to read that you enjoyed the service provided by the Novotel Krakow City West hotel team:) Thank you ! We are truly grateful for your comment and we all look forward to welcoming you back soon. With best regards , Witold Skałka Guest Experience Specialist

Miroslav G. Families - 7/13/2026 Confirmed reviews ALL

Dear Miroslav, Thank you for taking the time to share your feedback. Please note that the parking fee is clearly stated on all of our official booking channels before the reservation is confirmed, allowing our guests to make an informed decision in advance. We appreciate your comments and hope to have the opportunity to welcome you again in the future. Kind regards, Aleksandra Pochec Guest Experience Specialist

Nadia C. Families - 7/12/2026 Confirmed reviews ALL

Dear Nadia, Thank you for expressing your opinion about our Novotel Kraków City West hotel. We hope that you will visit us again in the future! Kind regards, Aleksandra Pochec Guest Experience Specialist

Marjan B. M. Families - 7/9/2026 Confirmed reviews ALL

We had a great stay at this hotel. The location was excellent, and it was possible to walk to the city centre (around 45 minutes), although we used Bolt every day and it was extremely convenient. The rides were always easy to find, and the cost was very reasonable — usually no more than £5 per ride to city center. The city is also very Bolt-friendly, so getting around was simple and affordable. The hotel’s location was really good. There were e-scooters available for children to use around the hotel grounds, which was a nice touch. There was also a supermarket nearby, as well as cafés where you could enjoy breakfast. My son had dinner at the hotel almost every night, and the food was very good. The atmosphere in the hotel was lively, especially with football matches being shown every evening, which made it feel very welcoming and enjoyable. The reception staff were extremely kind, helpful, and friendly. The restaurant staff were also wonderful and provided great service. Overall, we had a very positive experience and would definitely recommend this hotel to others.

Dear Marjan, Thank you very much for taking the time to share such a detailed and positive review of your stay with us. We are delighted to hear that you enjoyed our convenient location and found it easy to explore the city, whether on foot or by using Bolt. It's also wonderful to know that the nearby cafés, supermarket, and family-friendly amenities added to the comfort of your stay. We truly appreciate your kind words about our restaurant. We are especially pleased that your son enjoyed his dinners with us and that you liked the lively atmosphere during the football matches. Creating a welcoming environment for our guests is very important to us. Your compliments to our reception and restaurant teams mean a great deal. We will be sure to share your feedback with them, as it is always rewarding to know their efforts have made a positive impression. Thank you once again for your recommendation. It was a pleasure to host you and your family, and we look forward to welcoming you back on your next visit. Kind regards, Aleksandra Pochec Guest Experience Specialist

Web-users rating

Other web-users rate our hotel

673 reviews 7.9/10 Location
967 reviews 7.7/10 Room
972 reviews 9.3/10 Service
19 reviews 8.6/10 WiFi
716 reviews 9.2/10 Breakfast
699 reviews 8.3/10 Food
373 reviews 8.4/10 Cleanliness
253 reviews 5.6/10 Pool

134 reviews 8.8/10 Location
173 reviews 8.2/10 Room
208 reviews 9.6/10 Service
144 reviews 9.3/10 Breakfast
141 reviews 7.9/10 Food
70 reviews 8.9/10 Cleanliness
68 reviews 7.3/10 Amenities
52 reviews 5.9/10 Pool

35 reviews 8/10 Location
85 reviews 8.1/10 Room
84 reviews 9.3/10 Service
57 reviews 8.4/10 Food
46 reviews 9.3/10 Breakfast
33 reviews 8/10 Comfort
23 reviews 8.6/10 Cleanliness
7 reviews 5.6/10 Value

18 reviews 7.8/10 Location
38 reviews 7.1/10 Room
37 reviews 9.3/10 Service
15 reviews 9.2/10 Breakfast
14 reviews 8.5/10 Cleanliness
12 reviews 7.4/10 Amenities
11 reviews 5.8/10 Value
9 reviews 5.5/10 Pool

10 reviews 8.2/10 Location
28 reviews 7.4/10 Room
25 reviews 9.5/10 Service
11 reviews 9.1/10 Breakfast
10 reviews 8.3/10 Cleanliness
7 reviews 7.4/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Novotel Krakow City West is from 04:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Krakow City West regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.