ibis Krakow Centrum 3 stars

Very good, I would stay again.

We stayed with ibis centrum while we were visiting krakow, the staff were lovely and all tried to accommodate us where they could. The area in the reception is lovely, there’s a place to hold luggage after you check out, there’s a lounge, guitar which you can play and a restaurant/bar. The area was quiet but within a walking distance to the town(main square). Staff offered advice on trips out and things to do. We ate in the hotel on the first and second night and was offered drinks by suggestion of the bar tender and also recommended food which we both loved. All in all was an amazing trip. The rooms are spacious- bath is well laid out and had everything we needed. The only thing we had to do was get some coffee and milk from the local shop as there wasn’t any in our room but they provided all other necessities including different types of tea. I really don’t have a bad thing to say about this hotel. We loved it and would definitely stay again and will look into staying in an ibis in future.

A nice stay there from a Friday to Wednesday. Nice rooms..lovely breakfast. A small suggestion though. Add a few sachets of instant coffee with the complimentary tea bags in the hotel room.

On arrival we were given room keys quickly which was great as it was quite late and we were tired. Rooms are quite small and the shower is tiny but all adequate for just sleeping there. Breakfast is great, loads of choice and definitely sets you up for the day. For 30PLN you can use the wellness facilities, which are lovely, in Novotel next door. It was my birthday during my stay and I got a lovely dish of cake and fruit slices and a handwritten card which was a really nice touch. Location is good for ease of access to the old town and not much further to the Jewish quarter. All the staff are lovely!! Very pleasant and helpful. I would definitely stay here again and recommend to others.

I had a very good experience overall. Your staff were very charming and helpful. Room was clean. Breakfast buffet was excellent. My only complaint was that the mattress on my bed was just a thin layer of foam with a thin topper on top. As a result the bed was extremely uncomfortable which meant that I got very little sleep. I did request a change of mattress but was given an extra duvet instead. I ended up folding this duvet in four and sleeping on it in an attempt to get comfortable. Unfortunately it still felt like I was lying on a rock. Also the pillows were very poor quality. The bed is the sole reason for the rating that I have given.