ibis Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.5/5 1,029 reviews

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Description

Hotel extras

  • Downtown area

  • 15-minute walk to the market square

  • Free WIFI

  • IbisMusic - this is where the music plays

  • Public and local transport

Our accommodation(s)

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Hotel location

ibis Krakow Centrum

Ul Syrokomli 2
30 102 KRAKOW
Poland

GPS:50.054602, 19.925558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,029 reviews

Customer review rating 4.5/5

Jorg A. H. Business - Confirmed reviews ALL

The room was just perfect, just the breakfast I would like to have more quality bread, choices and space. It was very crowded in the morning.

Customer review rating 4.5/5

Mark E. Couples - Confirmed reviews ALL

Very nice hotel. Staff were so helpful and friendly. Our room was cleaned everyday and was quiet area.

Customer review rating 5.0/5

Jasmin A. Couples - Confirmed reviews ALL

We were very happy with the service in this hotel. We arrived early in the morning and were planning on only leaving the luggage in the reception. To our very positive surprise the room had been prepared for us already (we had done online check-in the night before) and we could check-in, which was very kind from the hotel. Also at the breakfast the staff gave us top service - there was some confusion with our breakfast booking first but the staff took care of it while we could eat in peace. Also kudos to reception staff who made sure to deliver an iron to our room quickly after our request, although an iron was not available first when we asked for it. We are very satisfied and could recommend the hotel to everyone.

Dear Jasmin, Thank you so much for your wonderful review and kind recommendation! We are truly delighted to hear that you were happy with the service provided throughout your stay. It is especially rewarding to know that the early room availability was a pleasant surprise and helped make your arrival more comfortable. We are also pleased that our breakfast team was able to quickly assist with the booking confusion, allowing you to enjoy your meal in peace. Your kind words regarding our reception team and their efforts to arrange an iron for your room are equally appreciated. Providing attentive and helpful service is very important to us, and your feedback is a wonderful motivation for our entire team. Thank you once again for your recommendation, and we truly hope to have the pleasure of welcoming you back in the future! Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Karen T. Friends - Confirmed reviews ALL

The hotel and rooms are clean and comfortable. There was a kettle in the room. The breakfast was included in our price and had a good selection of food. The staff are friendly and helpful. We used the bag store as we had a late flight.

Dear Karen, Thank you very much for your wonderful review! We’re delighted to hear that you appreciated our convenient location, close to the city centre while still offering a peaceful and safe environment. It is also great to know that you found the hotel and rooms clean and comfortable, and that the in-room kettle, breakfast selection, and luggage storage service added positively to your stay. Your kind words about our friendly and helpful staff mean a lot to us and are a wonderful motivation for our team. We truly appreciate your recommendation and hope to have the pleasure of welcoming you again in the future! Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Damien S. Business - Confirmed reviews ALL

Just needed a comfortable room for the night and I got what I was looking for

Dear Damien, Thank you very much for your kind review! We’re delighted to hear that your stay met your expectations and that you found the comfort you were looking for. It’s always our goal to provide a pleasant and relaxing experience for our guests. We hope to have the pleasure of welcoming you again in the future! Oktawia Smoter, Guest Experience Specialist

Other web-users rate our hotel

  • 708 reviews 9.2/10 Location
  • 741 reviews 7.2/10 Room
  • 719 reviews 9.1/10 Service
  • 15 reviews 8.5/10 WiFi
  • 432 reviews 8.7/10 Breakfast
  • 333 reviews 8.7/10 Cleanliness
  • 155 reviews 6.7/10 Value
  • 136 reviews 8.6/10 Vibe

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