Customer review rating (ALL Rating) 4.5/5 1,564 reviews
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
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ibis Krakow Centrum
Ul Syrokomli 2
30 102 KRAKOW
Telephone +48 12 299 33 00
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Access: 100 m / 0.06 mi 3 min walk
Access: 1.5 km / 0.93 mi
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Our guest reviews
100% genuine reviews from our guestsFind out more
A good location, clean rooms
Customer review rating 4.0/5
Geraldine Friends - Confirmed reviews ALL
Very good, I would stay again.
Excellent location, brilliant staff
Customer review rating 5.0/5
Hollie Couples - Confirmed reviews ALL
We stayed with ibis centrum while we were visiting krakow, the staff were lovely and all tried to accommodate us where they could. The area in the reception is lovely, there’s a place to hold luggage after you check out, there’s a lounge, guitar which you can play and a restaurant/bar. The area was quiet but within a walking distance to the town(main square). Staff offered advice on trips out and things to do. We ate in the hotel on the first and second night and was offered drinks by suggestion of the bar tender and also recommended food which we both loved. All in all was an amazing trip. The rooms are spacious- bath is well laid out and had everything we needed. The only thing we had to do was get some coffee and milk from the local shop as there wasn’t any in our room but they provided all other necessities including different types of tea. I really don’t have a bad thing to say about this hotel. We loved it and would definitely stay again and will look into staying in an ibis in future.
Nice hotel..personable staff..close to the Old Town
Customer review rating 4.5/5
Joe N. Friends - Confirmed reviews ALL
A nice stay there from a Friday to Wednesday. Nice rooms..lovely breakfast. A small suggestion though. Add a few sachets of instant coffee with the complimentary tea bags in the hotel room.
Dear Joe, thank you for taking your time to share your opinion with us. Our Guests' feedback is invaluable for us. We will surely take your suggestions into consideration. We are looking forward to seeing you in Kraków again! All the best, Dominika Krzoska Ibis Kraków Centrum Front Office
Lovely hotel, great breakfast.
Customer review rating 4.5/5
Elaine Friends - Confirmed reviews ALL
On arrival we were given room keys quickly which was great as it was quite late and we were tired. Rooms are quite small and the shower is tiny but all adequate for just sleeping there. Breakfast is great, loads of choice and definitely sets you up for the day. For 30PLN you can use the wellness facilities, which are lovely, in Novotel next door. It was my birthday during my stay and I got a lovely dish of cake and fruit slices and a handwritten card which was a really nice touch. Location is good for ease of access to the old town and not much further to the Jewish quarter. All the staff are lovely!! Very pleasant and helpful. I would definitely stay here again and recommend to others.
Customer review rating 3.5/5
Teresa Friends - Confirmed reviews ALL
I had a very good experience overall. Your staff were very charming and helpful. Room was clean. Breakfast buffet was excellent. My only complaint was that the mattress on my bed was just a thin layer of foam with a thin topper on top. As a result the bed was extremely uncomfortable which meant that I got very little sleep. I did request a change of mattress but was given an extra duvet instead. I ended up folding this duvet in four and sleeping on it in an attempt to get comfortable. Unfortunately it still felt like I was lying on a rock. Also the pillows were very poor quality. The bed is the sole reason for the rating that I have given.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price