ibis Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.5/5 1,564 reviews

Hotel extras

  • City centre

  • 15 minutes walk to the market

  • Free WIFI

  • IbisMusic - music keeps playing here

  • Access to urban and local transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Hotel location

ibis Krakow Centrum

Ul Syrokomli 2
30 102 KRAKOW

GPS:50.054602, 19.925558

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,564 reviews

TripAdvisor Rating  4.0/5  940 reviews

A good location, clean rooms

Customer review rating 4.0/5

Geraldine Friends - Confirmed reviews ALL

Very good, I would stay again.

Excellent location, brilliant staff

Customer review rating 5.0/5

Hollie Couples - Confirmed reviews ALL

We stayed with ibis centrum while we were visiting krakow, the staff were lovely and all tried to accommodate us where they could. The area in the reception is lovely, there’s a place to hold luggage after you check out, there’s a lounge, guitar which you can play and a restaurant/bar. The area was quiet but within a walking distance to the town(main square). Staff offered advice on trips out and things to do. We ate in the hotel on the first and second night and was offered drinks by suggestion of the bar tender and also recommended food which we both loved. All in all was an amazing trip. The rooms are spacious- bath is well laid out and had everything we needed. The only thing we had to do was get some coffee and milk from the local shop as there wasn’t any in our room but they provided all other necessities including different types of tea. I really don’t have a bad thing to say about this hotel. We loved it and would definitely stay again and will look into staying in an ibis in future.

Nice hotel..personable staff..close to the Old Town

Customer review rating 4.5/5

Joe N. Friends - Confirmed reviews ALL

A nice stay there from a Friday to Wednesday. Nice rooms..lovely breakfast. A small suggestion though. Add a few sachets of instant coffee with the complimentary tea bags in the hotel room.

Dear Joe, thank you for taking your time to share your opinion with us. Our Guests' feedback is invaluable for us. We will surely take your suggestions into consideration. We are looking forward to seeing you in Kraków again! All the best, Dominika Krzoska Ibis Kraków Centrum Front Office

Lovely hotel, great breakfast.

Customer review rating 4.5/5

Elaine Friends - Confirmed reviews ALL

On arrival we were given room keys quickly which was great as it was quite late and we were tired. Rooms are quite small and the shower is tiny but all adequate for just sleeping there. Breakfast is great, loads of choice and definitely sets you up for the day. For 30PLN you can use the wellness facilities, which are lovely, in Novotel next door. It was my birthday during my stay and I got a lovely dish of cake and fruit slices and a handwritten card which was a really nice touch. Location is good for ease of access to the old town and not much further to the Jewish quarter. All the staff are lovely!! Very pleasant and helpful. I would definitely stay here again and recommend to others.

Well located

Customer review rating 3.5/5

Teresa Friends - Confirmed reviews ALL

I had a very good experience overall. Your staff were very charming and helpful. Room was clean. Breakfast buffet was excellent. My only complaint was that the mattress on my bed was just a thin layer of foam with a thin topper on top. As a result the bed was extremely uncomfortable which meant that I got very little sleep. I did request a change of mattress but was given an extra duvet instead. I ended up folding this duvet in four and sleeping on it in an attempt to get comfortable. Unfortunately it still felt like I was lying on a rock. Also the pillows were very poor quality. The bed is the sole reason for the rating that I have given.

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Other web-users rate our hotel

  • 562 reviews 9.1/10 Location
  • 606 reviews 7/10 Room
  • 676 reviews 9.5/10 Service
  • 17 reviews 8.4/10 WiFi
  • 476 reviews 9.5/10 Breakfast
  • 314 reviews 9/10 Food
  • 259 reviews 7.7/10 Cleanliness
  • 101 reviews 8.7/10 Vibe

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