ibis Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.5/5 1,535 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • City centre

  • 15 minutes walk to the market

  • Free WIFI

  • IbisMusic - music keeps playing here

  • Access to urban and local transport

Our accommodation(s)

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Hotel location

ibis Krakow Centrum

Ul Syrokomli 2
30 102 KRAKOW
Poland

GPS:50.054602, 19.925558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,535 reviews

TripAdvisor Rating  4.0/5  955 reviews

Will do

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Overall good. Only dissatisfactory aspects of our stay were: - terrible exchange rate when paying by card in $ - disappointing breakfast quality and dirty cups/forks

Dear Ruslan! Thank You for leaving such positive feedback about Your last stay! I'm glad the hotel met Your expectation and You spend wonderful time here. I'm sorry to hear You were disappointed with rate exchange, although while making payment You have been offer a choice of currencies on card terminal. The exchange rate was specifically given on terminal for You to choose. We always encourage to pay in PLN, as local currency have better exchange rate. I hope this aspect didn't affect Your satisfaction after all and we are looking forward to host You again during another travel to Kraków city! Best regards -Ania, Guests Experience Specialist

would not stay again

Customer review rating 2.0/5

Megan -. L. M. Couples - Confirmed reviews ALL

Requested an extra pillow on two occasions and took two days to receive one. We went to reception on multiple seperate occasions where we were told we would be brought one and never where. We booked breakfast on our second day. We arrived and the staff hadn’t got us on the list and had no idea. I had to prove we had paid in order to be allowed in. Had do not disturb signs on the door and the cleaners just walked in, without knocking. On the same morning two different cleaners walked in without knocking, even with the do not disturb sign on the door. Not a great stay.

good stay

Customer review rating 4.0/5

Dh K. Business - Confirmed reviews ALL

facilities was good and well managed

Dear K.! Thank You for leaving such positive feedback about Your last stay! I'm glad the hotel met Your expectation and You spend wonderful time here. Thank You for appreciating our services and staff, it's really motivating! We are looking forward to host You again during another travel to Kraków city! Best regards -Ania, Guests Experience Specialist

Customer review rating 4.5/5

Lars Families - Confirmed reviews ALL

Alles super

Dear Mr. Lars! Thank You for leaving such positive feedback about Your last stay! I'm glad the hotel met Your expectation and You spend wonderful time here. We are looking forward to host You again during another travel to Kraków city! Best regards -Ania, Guests Experience Specialist

Good Location

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

It was only a 2 night visit but the hotel provided everything i needed for a nice weekend break .Perfect

Dear Jamie! Thank You for leaving such positive feedback about Your last stay! I'm glad the hotel met Your expectation and You spend wonderful time here. Thank You for appreciating our services and staff, it's really motivating! We are looking forward to host You again during another travel to Kraków city! Best regards -Ania, Guests Experience Specialist

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Other web-users rate our hotel

  • 593 reviews 9.1/10 Location
  • 614 reviews 7.1/10 Room
  • 663 reviews 9.6/10 Service
  • 19 reviews 8.6/10 WiFi
  • 481 reviews 9.2/10 Breakfast
  • 307 reviews 8.9/10 Food
  • 267 reviews 8/10 Cleanliness
  • 91 reviews 7.8/10 Vibe

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