ibis Krakow Centrum Hotel 3 stars

TripAdvisor rating 4.0/5 888 reviews
ibis Krakow Centrum
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+ 15 Services
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Room 1

Number of guests
Children's age

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Underground garage 60 PLN per dayPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Jogging track (Nearby)
Business services
  • Business center with support staff (Nearby)

Hotel location

ibis Krakow Centrum

Ul Syrokomli 2
30 102
krakow
poland

Tel: +48122993300

Fax: (+48)12/2993333

Contact email

Check-in from 14h00

Check out up to 12h00

  • KRAKOW GLOWNY :   124 JUBILAT

  • KRAKOW GLOWNY STATION :   179 JUBILAT

  • KRAKOW GLOWNY STATION :   2 JUBILAT

  • By plane

    BALICE At 14km / 8.7 miles

  • By train

    KRAKOW GLOWNY At 1.5km / 0.93 miles

GPS :50.054602, 19.925558

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our room / Your well-deserved rest

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Room for 1 or 2 people with two separate beds

  • Max. number of persons: 2
  • Area: From 0
  • Views: City side *

* Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

FAMILY-Standard room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

PREMIUM Room

  • Max. number of persons: 2
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

Lunch

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Krakow Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,621 reviews

tripadvisor

TripAdvisor Rating 4.0/5

888 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Worth to step by

Customer review rating 4.4/5

Daniel Couples - 03/12/2019 Confirmed reviews ALL

Perfect location + good prices + good comfort make it a good choice to stay in Krakow

Dear Daniel, Thank you for your recommendation. :) We believe next destination will be Kraków and Ibis again. See you :) Szymon Szymczyk Guest Experience Manager

It was more look like Ibis Budget to me.

Customer review rating 4.4/5

Vivek S. Solo - 03/12/2019 Confirmed reviews ALL

I akways stay with Accor Hotels , Mostly Ibis Hotel , Ibis Budget , Mercure and so on . My room was not well made and there was no tea or coffee abd kettle in the room , I think we get all this in Ibis , I am not 100 % Sure . I dont know first time I didnt feel like I was staying in Ibis Hotel .

mr Gary G.

Customer review rating 4.4/5

Gary B. Couples - 02/12/2019 Confirmed reviews ALL

thank you for a lovely stay at Ibis.

Dear Gary, Thank you very much for your feedback! :) We believe to host you here again! Szymon Szymczyk Guest Experience Manager

Very good

Customer review rating 4.4/5

Krzysztof Families - 26/11/2019 Confirmed reviews ALL

Excellence

Panie Krzysztofie, Serdecznie dziękujemy za ocenę! :) Zapraszamy ponownie do Ibis Kraków Centrum. Szymon Szymczyk Guest Experience Manager

Nice stay

Customer review rating 4.4/5

Peter Couples - 19/11/2019 Confirmed reviews ALL

Comfortable room. Nice and helpful staff. Easy walk to the old city. Supermarket across the road.

Dear Peter, Thank you very much for your feedback. We believe to meet you here! :) Kind regards, Szymon Szymczyk Guest Experience Manager

Pleasent experience

Customer review rating 4.4/5

Petr P. Business - 18/11/2019 Confirmed reviews ALL

Good hotel, fantastic friendly and professional staff as well excellent restaurant and food... Always everything wonderful...

Dear Petr, Thank you very much! :) We are so delighted that you enjoy your stay as always! See you again at Ibis Kraków Centrum. Szymon Szymczyk Guest Experience Manager

Mrs

Customer review rating 4.4/5

Karen Couples - 17/11/2019 Confirmed reviews ALL

Brilliant

Dear Karen, Thank you very much for your rating. We believe to meet with you again. Kind regards, Szymon Szymczyk Guest Experience Manager
Customer review rating 4.4/5

T. Couples - 15/11/2019 Confirmed reviews ALL

Standard pokoju

Panie Tomaszu, Serdecznie dziękujemy za ocenę. Zapraszamy ponownie do Ibis Kraków Centrum. Do zobaczenia, Szymon Szymczyk Guest Experience Manager

Mr W N.

Customer review rating 4.4/5

Mr N. Friends - 14/11/2019 Confirmed reviews ALL

Only negative was the work being carried out between 15:00 & 17:00 hrs ( nosey) Besides all that would definitely stay again. Reception & staff very helpful.

Thank you very much for feedback. We are so happy that you enjoy our staff ;)) We are sorry regarding to loud constructions. We do our best to upgrade our rooms and make your stay better. See you soon at Ibis Kraków Centrum. Szymon Szymczyk Guest Experience Manager

know your facts when ordering a taxi for guests

Customer review rating 4.4/5

Paul Friends - 11/11/2019 Confirmed reviews ALL

Room was great, facilities were great, asked reception to order my group a taxi and was quoted 120zl taxi then asked us for 200zl I challenged this at Reception and a long conversation in polish took place, reception then tried to haggle the price and we were forced to pay more, I feel ripped off and the experience has put me off returning to you

Dear Paul, Thank you very much for your feedback. Your review always help us to improve our skills. We are very sorry regarding to situation with Taxi, please allow me to express my sincerest apologies. We could not find any big taxi for Your group, we called for 2 taxies to ensure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Szymon Szymczyk Guest Experience Manager

Very pleasant experience

Customer review rating 4.4/5

Violet Friends - 30/10/2019 Confirmed reviews ALL

Staff at Ibis were extremely helpful and nice! Room was clean and food was amazing! No issues with booking, very straightforward. I am very happy

Dear VIOLET, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Grzegorz Plonka Deputy Hotel Manager

Very good

Customer review rating 4.4/5

Selene Couples - 30/10/2019 Confirmed reviews ALL

Hotel staff were really helpful and accommodating. They helped us book all our day trips around Krakow. Breakfast was very nice and again staff were very helpful. Bed was comfortable and room was very clean. Overall good experience.

Dear SELENE, Thank you for sharing with us your comments and such positive feedback! I am very proud that you enjoy our staff and breakfast. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Good

Customer review rating 4.4/5

Eri Families - 28/10/2019 Confirmed reviews ALL

So good

Dear ERI, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Grzegorz Plonka Deputy Hotel Manager

simple, nice, tidy

Customer review rating 4.4/5

Jiri Business - 24/10/2019 Confirmed reviews ALL

very good!

Dear JIRI, Thank You for Your comments and such positive feedback! We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Good central hotel

Customer review rating 4.4/5

Anonymous Couples - 24/10/2019 Confirmed reviews ALL

Ibis centrum has a good location for travellers with cars. Close to the Old Town & the Vistula river, it contributed to make our stay in Krakow a nice experience.

Dear Sir, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Grzegorz Plonka Deputy Hotel Manager

Good location

Customer review rating 4.4/5

Michael Business - 21/10/2019 Confirmed reviews ALL

Check in staff were very friendly and helpful regarding the area. Hotel is conveniently located and easy to get to where I wanted to go to from there. Restaurant and bar area is rather small and noisy, but maybe it was just a bad night. Breakfast was good, well laid out and staff very pleasant.

Dear MICHAEL, Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our staff and breakfast. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Great hotel with friendly staff and an excellent buffet breakfast

Customer review rating 4.4/5

Andrea C. Friends - 20/10/2019 Confirmed reviews ALL

Good location within walking distance to most attra tions. Rooms very nice.

Dear ANDREA C., Thank You for comments regarding your stay at the ibis Krakow Centrum. I am very proud that you enjoy our staff and breakfast. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Plonka Deputy Hotel Manager

very help full staff , great experance

Customer review rating 4.4/5

Chris E. Families - 15/10/2019 Confirmed reviews ALL

the staff were very helpful , gave us fantastic info on are stay

Dear CHRIS e., Thank You for comments regarding your stay at the ibis Krakow Centrum, I am very proud that you enjoy our staff and hotel. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Plonka Deputy Hotel Manager
Customer review rating 4.4/5

Laurie Couples - 10/10/2019 Confirmed reviews ALL

Very good location, lovely staff and made my stay very easy especially with the option to leave suitcases in a storage while waiting to go to the airport

Dear LAURIE, Thank You for comments regarding your stay at the ibis Krakow Centrum, I am very proud that you enjoy our staff. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Plonka Deputy Hotel Manager

Enjoyed our stay

Customer review rating 4.4/5

Valerie R. Couples - 07/10/2019 Confirmed reviews ALL

We arrived early but the receptionists kindly found us a room. Everything was clean and bright. A good selection of food for breakfast

Dear VALERIE R., Thank You for comments regarding your stay at the ibis Krakow Centrum, I am very proud that you enjoy our staff and breakfast. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Plonka Deputy Hotel Manager
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