ibis Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.5/5 1,008 reviews

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ibis Krakow Centrum - Image 1
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Ul Syrokomli 2, 30 102 KRAKOW, Poland

Description

Hotel extras

  • Downtown area

  • 15-minute walk to the market square

  • Free WIFI

  • IbisMusic - this is where the music plays

  • Public and local transport

Our accommodation(s)

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Hotel location

ibis Krakow Centrum

Ul Syrokomli 2
30 102 KRAKOW
Poland

GPS:50.054602, 19.925558

Telephone
Fax +48 12 299 33 33

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,008 reviews

TripAdvisor Rating  4.1/5  983 reviews

Customer review rating 4.5/5

Theresa H. Couples - Confirmed reviews ALL

Overall a really pleasant stay. Only gripe is that the room was a little small however storage facilities in room were good. Super clean, fabulous breakfast, just a 20 minute walk from the beautiful old town. Would definitely recommend.

Dear Theresa, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed your stay, our cleanliness, breakfast, and convenient location near the Old Town. We appreciate your comment about the room size and are glad the storage facilities were sufficient. We’re thrilled you would recommend us and look forward to welcoming you back! Oktawia Smoter, Guest Experience Specialist

Customer review rating 4.0/5

John M. Solo - Confirmed reviews ALL

Ibis Centrum, no where near the centre of Krakow at least 1 bus or tram journey

Customer review rating 4.0/5

Stephen J. Friends - Confirmed reviews ALL

Enjoyed our stay

Dear Stephen, Thank you for your feedback! We’re glad you enjoyed your stay and appreciated our ideal location. We hope to welcome you again soon! Oktawia Smoter, Guest Experience Specialist

Good hotel, good price, very comfortable

TripAdvisor rating 4.0/5

David M TripAdvisor review

This hotel is about a 20-25 minute walk from the main square so is well located away from any busy activity. Hotel was undergoing some refurbishment so checked in through the adjoining Novotel. Earplugs were provided in the room in case of any loud building work but these weren't necessary. Room was small but perfectly adequate for our trip. It was clean and comfortable. Bathroom was also clean, shampoo and shower gel was provided. Didn't use the restaurant so cannot comment on quality of that.

Customer review rating 4.0/5

James H. Families - Confirmed reviews ALL

Great stay. Staff very friendly. Wasn’t told that hotel was undergoing refurbishment to the kitchen, on booking the hotel. Made aware by email, that one could use the Novotel for breakfast. Only disappointment was being told breakfast was until 11 on first checking in. Later on returning to the hotel after exploring the city , I asked at reception what time was breakfast until. Was told again until 11am. On coming down for breakfast at 10.20, I was told, to get things quickly as breakfast finished at 10.30am. If I had come down at 10.35, I would have missed breakfast. The Novotel breakfast staff were very nice about the mix up. So in short, great hotel. Easy to get into the city, trams and buses round the corner. I believe better communication would have made my review a 9 or 10. If I had known when booking that the hotel was having renovations, I would have booked another hotel, maybe the Novotel. I could have missed breakfast with 2 staff members giving me the wrong time.

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Other web-users rate our hotel

  • 689 reviews 9.1/10 Location
  • 712 reviews 7.1/10 Room
  • 705 reviews 9.1/10 Service
  • 12 reviews 9/10 WiFi
  • 431 reviews 8.8/10 Breakfast
  • 301 reviews 8.9/10 Cleanliness
  • 152 reviews 7/10 Value
  • 135 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.