ibis Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.5/5 1,002 reviews

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ibis Krakow Centrum - Image 1
ibis Krakow Centrum - Image 2
ibis Krakow Centrum - Image 3
ibis Krakow Centrum - Image 4
Ul Syrokomli 2, 30 102 KRAKOW, Poland

Description

Hotel extras

  • Downtown area

  • 15-minute walk to the market square

  • Free WIFI

  • IbisMusic - this is where the music plays

  • Public and local transport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room for 1 or 2 people with two separate beds

Photo out of - Room for 1 or 2 people with two separate beds

Our rooms have two comfortable beds and a workspace. Enjoy peace and quiet, fast WIFI, tea and coffee making facilities, and a bathroom with a shower-all to guarantee a pleasant stay.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

The latest ibis concept. Practical and cozy KAI room offers everything you need: bathroom with shower, hairdryer, large bed, flat-screen TV, free high-speed WIFI, and tea and coffee making facilities

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Apartment consists of living room and bedroom. It is equipped with 160x200 queen-size bed, sofa, kitchenette, work area and chilling area, minifridge, Nespresso machine, and filtered water from dispenser.

Max. number of persons
3
Area
From 70 m² / 753 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Room with 1 double bed and an extra 180 x 80 cm child bed. Free Wi-Fi, coffee and tea amenities, and bathroom with a shower.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Desk and bed set(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Krakow Centrum

Ul Syrokomli 2
30 102 KRAKOW
Poland

GPS:50.054602, 19.925558

Telephone
Fax +48 12 299 33 33

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 175 rooms
  • 5 rooms for people with reduced mobility
  • 16 connecting rooms
  • 175 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Polish

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Sports and leisure

Jogging track

  • On site

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 70 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft

  • Parking pricing: 23.12 € 100 PLN Per day
  • Parking for a month
  • Parking for a week

IBIS KITCHEN RESTAURANT

Photo out of - IBIS KITCHEN RESTAURANT

ibis Kitchen is a modern, relaxed restaurant in central Krakow, just by Wawel. It serves Polish and international dishes, perfect for lunch, dinner or a business meeting, with a friendly atmosphere and fresh ingredients every day.

Cooking style
Other cooking style
Capacity
80
Accessibility
Accessible service
30 102 Krakow, Poland

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Vegetarian menu

ibis Kitchen is a modern, relaxed restaurant in central Krakow, just by Wawel. It serves Polish and international dishes, perfect for lunch, dinner or a business meeting, with a friendly atmosphere and fresh ingredients every day.

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,002 reviews

Customer review rating 4.0/5

Polina P. Couples - Confirmed reviews ALL

Dear Ms. P., Thank you for taking the time to share such detailed feedback about your stay. We are pleased that you appreciated our convenient location, the opportunity to enjoy some Polish flavours at breakfast, and the amenities available. At the same time, we are sorry that some aspects of the room comfort, preparation and service during your stay did not meet your expectations. Your comments have been shared with the relevant teams for further review. Whenever anything affects your comfort, we always encourage you to contact our Reception Team, available 24/7. This gives us the opportunity to react while you are still with us and, whenever possible, find a suitable solution. We hope that despite these aspects, your visit to Krakow also left you with many positive memories. Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Galia M. Y. Friends - Confirmed reviews ALL

Dear Ms. Y., Thank you so much for your perfect rating and lovely feedback! We are delighted that you had a comfortable stay and especially appreciated our excellent location, friendly team and breakfast. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to Krakow very soon! Oktawia Smoter Guest Experience Specialist

Customer review rating 5.0/5

Maureen Q. Couples - Confirmed reviews ALL

Dear Ms. Q., Thank you so much for your wonderful review and perfect rating! We are delighted that you enjoyed the comfort and cleanliness of your room, our location by the Vistula River and the convenient transport connections. It is also lovely to hear that you appreciated our filtered water dispensers and found your stay to offer great value. Most of all, we are very happy to know that you would definitely stay with us again. We look forward to welcoming you back to Krakow! Oktawia Smoter Guest Experience Specialist

Customer review rating 3.5/5

Krzysztof B. Couples - Confirmed reviews ALL

Dear Krzysztof, Thank you for taking the time to share your feedback. We are pleased that you appreciated our location. At the same time, we are very sorry that the condition of the room did not meet your expectations. Cleanliness is an extremely important part of the experience we aim to provide, and your comments have been shared with our Housekeeping Team and management for further review. We also regret that, despite contacting our team during your stay, the situation was not resolved to your satisfaction. Thank you again for bringing this to our attention. We hope to have an opportunity to welcome you again and provide you with a much better experience. Oktawia Smoter, Guest Experience Specialist

Customer review rating 3.5/5

Patrizia T. Business - Confirmed reviews ALL

Dear Ms. T., Thank you for taking the time to share your detailed feedback with us. We are pleased that you appreciated our convenient location, the hotel itself and our breakfast selection and presentation. At the same time, we are sorry that some aspects of the service did not meet your expectations. In particular, we regret that your requests required repeated follow-up and that this affected your overall impression of our team. Your comments regarding the service and loyalty benefits have been shared with the relevant teams for review. We would also like to clarify that the welcome drink benefit is available directly through the ALL Accor application, where it can be accessed and used during the stay. We are sorry if this was not made clear to you. Thank you again for your comments. We hope to have the opportunity to welcome you back and provide you with a smoother and more attentive experience. Kind regards, Oktawia Smoter Guest Experience Specialist

Dear Ms. Q., Thank you so much for your wonderful review and perfect rating! We are delighted that you enjoyed the comfort and cleanliness of your room, our location by the Vistula River and the convenient transport connections. It is also lovely to hear that you appreciated our filtered water dispensers and found your stay to offer great value. Most of all, we are very happy to know that you would definitely stay with us again. We look forward to welcoming you back to Krakow! Oktawia Smoter Guest Experience Specialist

Customer review rating 3.5/5

Krzysztof B. Couples - Confirmed reviews ALL

Place well located , but there was loads of issues with a room , for starters soon and we open door room smell terrible , bedsheet had loads of stains , we asked to change a bedsheet and they did but same new bedsheets have been stain and dirty

Dear Krzysztof, Thank you for taking the time to share your feedback. We are pleased that you appreciated our location. At the same time, we are very sorry that the condition of the room did not meet your expectations. Cleanliness is an extremely important part of the experience we aim to provide, and your comments have been shared with our Housekeeping Team and management for further review. We also regret that, despite contacting our team during your stay, the situation was not resolved to your satisfaction. Thank you again for bringing this to our attention. We hope to have an opportunity to welcome you again and provide you with a much better experience. Oktawia Smoter, Guest Experience Specialist

Customer review rating 3.5/5

Patrizia T. Business - Confirmed reviews ALL

Nice hotel, very conveniently located. Good breakfast , nicely displayed. The staff is not always friendly and attentive. I had not cold water from the tap and I had to ask 3 times. I renounced to the room cleaning for 6 nights but only 4 bonus points were given even if I asked again. I was not offered the welcome drink

Dear Ms. T., Thank you for taking the time to share your detailed feedback with us. We are pleased that you appreciated our convenient location, the hotel itself and our breakfast selection and presentation. At the same time, we are sorry that some aspects of the service did not meet your expectations. In particular, we regret that your requests required repeated follow-up and that this affected your overall impression of our team. Your comments regarding the service and loyalty benefits have been shared with the relevant teams for review. We would also like to clarify that the welcome drink benefit is available directly through the ALL Accor application, where it can be accessed and used during the stay. We are sorry if this was not made clear to you. Thank you again for your comments. We hope to have the opportunity to welcome you back and provide you with a smoother and more attentive experience. Kind regards, Oktawia Smoter Guest Experience Specialist

Customer review rating 2.0/5

Victorin L. Business - Confirmed reviews ALL

The bed was absolutely shit.

Dear Mr. L., Thank you for taking the time to share your feedback. We are sorry to learn that the comfort of the room, particularly the bed, did not meet your expectations. A good night’s sleep is an essential part of any hotel stay, and we regret that your experience was not satisfactory in this regard. Should anything affect your comfort during a future stay, we encourage you to contact our Reception Team, available 24/7, so that we can assist and look for the best possible solution. We hope to have an opportunity to provide you with a more comfortable experience in the future. Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Monika K. Families - Confirmed reviews ALL

Well located with the walking distance to old town. Overall experience from very fast and early checking in to very friendly staff was excellent. Great choice of food and beverages at breakfast. Nice atmosphere and the welcome feeling from the very first step in. Will be back for sure

Dear Ms. Monika, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our convenient location, friendly staff and excellent breakfast selection. It is especially pleasing to know that you felt welcome from the very first moment of your stay. We truly appreciate your kind words and look forward to welcoming you back soon! Magdalena Zych Ibis Kraków Centrum

Customer review rating 5.0/5

Sonya D. Families - Confirmed reviews ALL

Perfect choice for staying in Krakow

Dear Ms. Sonya, Thank you very much for your kind words and for choosing our hotel during your stay in Kraków. We are delighted that you found it to be the perfect choice. It was a great pleasure to have you stay with us, and we look forward to welcoming you again on your next visit! Magdalena Zych, Ibis Kraków Centrum

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very clean, good location, within walkable distance from center, peaceful area,, helpful and friendly staff

Dear Mr. Axante, Thank you very much for sharing your positive experience! We are delighted to hear that you enjoyed the cleanliness, convenient location and peaceful surroundings. It is especially rewarding to know that you found our team friendly and helpful throughout your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon! Oktawia Smoter Guest Experience Specialist

Customer review rating 5.0/5

Viktor S. Families - Confirmed reviews ALL

I was positively surprized with the service that the hotel offers. The service resembled 4 stars hotel, although this hotel has only 3, location is fantastic, breakfast great, and the hotel staff briliant.

Dear Mr. S., Thank you very much for your wonderful review. We are truly delighted to hear that we exceeded your expectations. It is especially rewarding to know that you found our service comparable to that of a four-star hotel. Your kind words about our location, breakfast, and, above all, our team are greatly appreciated and will be shared with all our colleagues. Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back to ibis Kraków Centrum in the near future. Oktawia Smoter Guest Experience Specialist

Customer review rating 1.5/5

Gerardine B. Couples - Confirmed reviews ALL

We tried calling the hotel several times whilst in airport, no answer. Was not a fan of the room style (personal preference), no drawers etc to put underwear, smaller clothing etc, only hanging space provided. The in room telephone did not work and reception would not belive us (really? ). The ac was not working during the heatwave. We (went down to reception) to ask for maintenance, they said they'd send someone, no one came. Asked the second night, eventually 2 maintenance came. Phone never got addressed. 2 nights running we asked to eat in the restaurant, both nights we were told they were busy hosting a large party and so no. The hotel is well placed for a visit to the city, but I wouldn't stay there again if it was free. Rude and unhelpful basically.

Dear Ms. B., Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations. Guest comfort and satisfaction are very important to us, so we regret that your experience left you with such an impression. Your comments regarding the air conditioning, the in-room telephone, and your interactions with our team have been shared with the relevant departments for further review. As our hotel follows the Ibis concept, the rooms are designed to offer functional and practical accommodation, although we understand that this layout may not suit every guest's preferences. Should any inconvenience arise during a future stay, we encourage you to contact our Reception, available 24/7. If the issue cannot be resolved immediately, please do not hesitate to ask for the Manager on Duty, who will be happy to assist and help find the best possible solution. Thank you once again for your feedback. Although we are sorry that your impression was not a positive one, we appreciate your comments as they help us continue improving our services. Oktawia Smoter Guest Experience Specialist

Customer review rating 5.0/5

Ann M. M. Couples - Confirmed reviews ALL

We arrived in Krakow 12.30 at night , our original hotel closed and locked. I contact from company dispute several phone calls, found The Ibis just around the of corner and a very helpful lady whose name I think was Sonia found a room checked us with no problems she was incredibly helpful . Room good clean and tidy staff friendly and very helpful thank you Ibis.. we’re back

Dear Ann M., Thank you so much for your wonderful review! We are delighted that we were able to welcome you when you needed us most and turn what must have been a stressful situation into a positive experience. A special thank you for recognizing Sonia. We are thrilled to hear that her kindness, professionalism, and willingness to help made such a difference to your arrival. We will be sure to share your lovely words with her, they will mean a great deal. It is also wonderful to know that you enjoyed your room and found our team friendly and helpful throughout your stay. We truly appreciate your trust and are delighted to hear that you'll be back. We look forward to welcoming you again soon! Oktawia Smoter, Guest Experience Specialist

Customer review rating 3.5/5

German J. Couples - Confirmed reviews ALL

The installations are good, pretty and efficient, unfortunately I know is not an usual thing, but the Air Conditioning does not work property, I know that was an unusual wheater, but the building it was designed for working with all the rooms occupied or not? Apart from that all was good

Dear Mr. J., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our facilities and our convenient location. At the same time, we are sorry to learn that the air conditioning did not fully meet your expectations during your stay. The exceptionally high temperatures experienced at that time placed an unusual demand on cooling systems. Nevertheless, we fully understand how important a comfortable room temperature is for an enjoyable stay. Should you experience any inconvenience during your stay, we always encourage our guests to contact the Reception Team. We are available 24/7 and will always do our best to find the most suitable solution and ensure the highest possible level of comfort. Thank you for your understanding, and we are pleased to know that, apart from this, you enjoyed your stay. We hope to have the pleasure of welcoming you back again in the future. Oktawia Smoter Guest Experience Specialist

Customer review rating 4.5/5

Laura O. Families - Confirmed reviews ALL

Very well located and connected with transport links, not too far from city. Very quite area and hotel and clean. Only issue was our room still had some papers on ground and shampoo dispensers did not work. The easiest hotel check in experience every, would highly recommend.

Dear Ms. O., Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciated our convenient location, excellent transport connections, peaceful atmosphere, cleanliness, and smooth check-in experience. It is especially rewarding to know that you would highly recommend our hotel. Thank you also for bringing your observations regarding the room cleanliness and the shampoo dispensers to our attention. Guest feedback is extremely valuable to us and helps us continuously improve the quality of our services. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future. Oktawia Smoter Guest Experience Specialist

Customer review rating 4.5/5

William L. Couples - Confirmed reviews ALL

Rooms are functional but the basics are right: good wifi, good air con, comfortable bed and well soundproofed

Dear Mr. L., Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location, particularly the easy access to public transportation, including the airport and Salt Mine bus routes. It is also great to know that you found the room comfortable and well-equipped, with reliable Wi-Fi, effective air conditioning, a comfortable bed, and good soundproofing. Thank you for your positive comments. Oktawia Smoter Guest Experience Specialist

Customer review rating 1.5/5

Karlis N. Couples - Confirmed reviews ALL

While hotel itself is good (we stay at Accors a lot) in this IBIS AC and ventilation barely did anything. From portable CO2 monitor, air was terrible and hot.

Dear Karlis, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay overall and appreciate your loyalty to Accor hotels. At the same time, we are sorry to learn that the air conditioning and ventilation did not meet your expectations. Your comments have been noted and shared with the relevant team for review, as guest comfort is very important to us. We hope to have the opportunity to welcome you again in the future and provide an even better experience. Oktawia Smoter, Guest Experience Specialist

Customer review rating 4.5/5

Stephen M. Couples - Confirmed reviews ALL

Stayed here for nights and everything was great. Hotel 5 minute walk to river and about 15 minutes to the Old Town. Rooms were clean and staff very helpful

Dear Stephen, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated our convenient location, just a short walk from the river and Kraków's Old Town. It is also great to know that you found the rooms clean and our team helpful throughout your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you again in the future! Oktawia Smoter, Guest Experience Specialist

Customer review rating 1.0/5

Igor T. Business - Confirmed reviews ALL

It was a lie and scam. They indicated a high floor when booking and paying, but it turned out not to be. Some reception staff were incompetent. There were issues in the room, including in the bathroom (the shower panel was broken).

Dear Mr. T., Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not fully meet your expectations. We take all guest comments seriously and continuously work to improve the quality of our services and facilities. As we would like to better understand the circumstances of your experience, we would be grateful if you could share additional details with us directly at ok… We appreciate your feedback and hope to have the opportunity to learn more about your concerns. Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Athena V. Friends - Confirmed reviews ALL

Friendly personnel And always happy to help you

Dear Ms. Venos, Thank you very much for your wonderful review! We are delighted to hear that you appreciated the friendliness of our team and their willingness to help. Providing warm and attentive service is our priority, and it is always rewarding to know that our guests felt well taken care of. We hope to have the pleasure of welcoming you again in the future! Oktawia Smoter, Guest Experience Specialist

Customer review rating 0.5/5

Simona M. Business - Confirmed reviews ALL

Extremely disappointing experience at Ibis Krakow Centrum. The AC didn’t work for all 3 nights, and despite complaining every day, nothing was ever resolved - just endless excuses. Worse than the broken AC was how dismissive and unprofessional the staff were about it. I was repeatedly told it was being handled, clearly just to get rid of me. For the price I paid, this kind of treatment is simply unacceptable. Avoid.

Dear Simona, Thank you for taking the time to share your feedback. We are very sorry to learn that your stay did not meet your expectations. Guest comfort is extremely important to us, and we regret that your experience left you disappointed. We take comments such as yours very seriously and appreciate you bringing your concerns to our attention. Your feedback has been shared with the relevant teams for review. Should you wish to discuss your experience in more detail, please feel free to contact us directly at ok… Oktawia Smoter, Guest Experience Specialist

Customer review rating 4.5/5

Jorg A. H. Business - Confirmed reviews ALL

The room was just perfect, just the breakfast I would like to have more quality bread, choices and space. It was very crowded in the morning.

Customer review rating 4.5/5

Mark E. Couples - Confirmed reviews ALL

Very nice hotel. Staff were so helpful and friendly. Our room was cleaned everyday and was quiet area.

Other web-users rate our hotel

  • 687 reviews 9.3/10 Location
  • 716 reviews 7.1/10 Room
  • 710 reviews 9.1/10 Service
  • 12 reviews 8.8/10 WiFi
  • 387 reviews 8.7/10 Breakfast
  • 325 reviews 8.7/10 Cleanliness
  • 144 reviews 7.2/10 Value
  • 140 reviews 8.7/10 Vibe

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