Ibis Rouen Centre Rive Gauche Mermoz 3 stars

Customer review rating (ALL Rating) 4.5/5 510 reviews

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Description

Hotel extras

  • Spacious bedrooms

  • Large, covered private parking (secure and paid)

  • Restaurant with homemade cuisine

  • Modular seminar space up to 1,184 sq.ft.

  • Family Rooms for 3 people

Our accommodation(s)

Hotel location

Ibis Rouen Centre Rive Gauche Mermoz

13 rue de la Motte
76100 ROUEN
France

GPS:49.4345245361, 1.0733315944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE MERMOZ

Non contractual photo

Every Monday to Thursday evening, we serve homemade cuisine. Our menu changes with every season

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  510 reviews

Customer review rating 1.5/5

Melissa F. Couples - Confirmed reviews ALL

One of the worst hotels I’ve ever stayed in. First off all, they have it on Google and the website that the parking is free and then charge you 8 euros per night. Then they got us the wrong room, with single beds instead of one double bed, but we were so tired we didn’t even have the energy to complain. The room is stained all over, didn’t even seem that it was cleaned. Specially the bathroom, still had empty and used toilet paper rolls, the rain shower was so dirty and clogged that barely worked. The air conditioner is very weak, and it was 35 degrees when we visited. The bed sheets have wholes in them. The breakfast were pretty disappointing, specially the pastries, coming from a France city we’d except more quality.

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 5.0/5

Ragwinder K. Solo - Confirmed reviews ALL

Lovely friendly staff, great room, bar & restaurant make it even more enjoyable if you don’t feel like going out.

Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our location, amenities, and especially our restaurant. Your kind words about our friendly staff, the room, the bar, and the fabulous food truly mean a lot to us. It’s great to know that you were able to fully enjoy your stay without even needing to go out. We look forward to welcoming you again soon!

Customer review rating 4.5/5

Graham H. Couples - Confirmed reviews ALL

Comfortable and good value

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 4.0/5

Stuart M. Friends - Confirmed reviews ALL

Staff were all very friendly and helpful.

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 1.5/5

Sarah T. Families - Confirmed reviews ALL

Room very stuffy, traffic noise incredibly loud to keep window open over night, air con didn’t work and pumped more heat into room, requested a fan but not received. Overall didn’t sleep so not what you want from a hotel!

Other web-users rate our hotel

  • 343 reviews 7.4/10 Location
  • 490 reviews 6.6/10 Room
  • 429 reviews 9/10 Service
  • 289 reviews 6.9/10 Comfort
  • 253 reviews 7.8/10 Breakfast
  • 216 reviews 6.5/10 Cleanliness
  • 129 reviews 4/10 Food
  • 122 reviews 5.9/10 Value

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