Ibis Rouen Centre Rive Gauche Mermoz 3 stars

Customer review rating (ALL Rating) 4.3/5 397 reviews

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Description

Hotel extras

  • Spacious, entirely renovated rooms

  • Large, covered private parking (secure and paid)

  • Restaurant with homemade cuisine

  • Modular seminar space up to 1,184 sq.ft.

  • Family Rooms for 3 people

Our accommodation(s)

Hotel location

Ibis Rouen Centre Rive Gauche Mermoz

13 rue de la Motte
76100 ROUEN
France

GPS:49.4345245361, 1.0733315944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Mermoz

Non contractual photo

Every Monday to Thursday evening, we serve homemade cuisine. Our menu changes with every season

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  397 reviews

Customer review rating 3.5/5

Chris B. Families - Confirmed reviews ALL

Mattress was not very comfortable

Thank you for your feedback. We're sorry to hear the mattress was not comfortable. We will address this issue to improve the comfort of our rooms. We hope to welcome you back for a more comfortable stay in the future. Cassandra - Sales Manager

Well located, very friendly staff.

Customer review rating 3.5/5

Elena Friends - Confirmed reviews ALL

Well located, very friendly staff. Small clean rooms, nice shower room with fresh renovation. Our room's window looked out onto the freeway, so it was impossible to breath in the room with window closed, and impossible to sleep with window open as it is too loud outside. I guess that rooms on another side of the building don't have such a problem. Also it is a pity that there was not a kettle in the room. But stuff is ready to fill your mug with cold or hot water whenever you want. So it's not the best hotel stay ever, but it's awesome for such a low price!

Thank you for sharing your experience with us. We're glad to hear that you found our hotel well-located and appreciated the friendly staff. We apologize for any inconvenience caused by the noise from the freeway and the absence of a kettle in your room. We'll take your feedback into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back in the future for an even better stay. Cassandra - Sales manager

Mostly Very Good

Customer review rating 4.5/5

Moz Solo - Confirmed reviews ALL

Very welcoming reception. Comfortable bed. Clean. Perfect location for my onward journey. Despite my room being on the roadside of the hotel, it was quiet. Downside, terrible pillows. Hotel has been fairly recently refurbished, some of the new design is very impractical , for example bathroom: badly placed towel rail, ridiculously high sided bath making it very difficult to get in to nd dangerous to get ou of shower. Shower water temperature not very hot. Double room with small table but only one chair. Over all it is a nice little hotel, secure car parking and excellent staff .

Thank you for your detailed feedback and for choosing to stay with us. We're glad to hear that you found our reception welcoming, the bed comfortable, and the hotel clean. However, we apologize for any inconvenience caused by the pillows and the impractical design aspects of the bathroom. Your comments will be shared with our management team for review and improvement. We appreciate your constructive criticism regarding the room layout and amenities. We're delighted that you found our location convenient for your onward journey and that despite being on the roadside, your room was quiet. We're also pleased that you appreciated our secure parking and excellent staff. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. Thank you for taking the time to share your thoughts, and we hope to welcome you back in the future for an even better stay. Cassandra - Sales Manager

Impressed

Customer review rating 5.0/5

Mrs A. M. H. Couples - Confirmed reviews ALL

Staff excellent. Easy location to get to. Breakfast excellent. Will return

perfect location and great staff

Customer review rating 5.0/5

Paul G. Couples - Confirmed reviews ALL

catching euro train early next day. location great, staff great and very helpful. a good nights rest. very happy to stay again.

Thank you so much for your perfect rating and wonderful feedback! We're thrilled to hear that our location was convenient for your early Euro train journey and that you found our staff to be great and very helpful. Providing our guests with a good night's rest is always our priority, and we're delighted that we succeeded in doing so for you. We can't wait to welcome you back again for another enjoyable stay! Cassandra - Sales Manager

Other web-users rate our hotel

  • 442 reviews 7.7/10 Location
  • 622 reviews 7.4/10 Room
  • 523 reviews 9.1/10 Service
  • 10 reviews 8.4/10 WiFi
  • 319 reviews 8.2/10 Breakfast
  • 264 reviews 8/10 Cleanliness
  • 185 reviews 4.9/10 Food
  • 157 reviews 6.9/10 Value

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