Ibis Rouen Centre Rive Gauche Mermoz 3 stars

Customer review rating (ALL Rating) 4.4/5 555 reviews

Best price
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Ibis Rouen Centre Rive Gauche Mermoz - Image 1
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Ibis Rouen Centre Rive Gauche Mermoz - Image 3
Ibis Rouen Centre Rive Gauche Mermoz - Image 4
13 rue de la Motte, 76100 ROUEN, France

Description

Hotel extras

  • Spacious bedrooms

  • Large, covered private parking (secure and paid)

  • Restaurant with homemade cuisine

  • Modular seminar space up to 1,184 sq.ft.

  • Family Rooms for 3 people

Our accommodation(s)

Hotel location

Ibis Rouen Centre Rive Gauche Mermoz

13 rue de la Motte
76100 ROUEN
France

GPS:49.4345245361, 1.0733315944

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE MERMOZ

Non contractual photo

Every Monday to Thursday evening, we serve homemade cuisine. Our menu changes with every season

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  555 reviews

Customer review rating 4.0/5

Daphne N. Solo - Confirmed reviews ALL

The only problem there was was the bad order in the bathroom otherwise I was satisfied with my stay.

Dear, Thank you for sharing your feedback following your stay. We are pleased to hear that you were satisfied overall. We are truly sorry for the unpleasant odor you encountered in the bathroom. This is absolutely not the level of comfort we aim to provide, and we have informed our maintenance and housekeeping teams so the issue can be checked and resolved immediately. We hope to have the pleasure of welcoming you again for an entirely positive experience. Kind regards, La réception – Hôtel Ibis Rouen Mermoz

Customer review rating 4.0/5

Arnaud S. Solo - Confirmed reviews ALL

Personnel aimable

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 5.0/5

Rachel J. Families - Confirmed reviews ALL

We last minute got a stay here and the staff were so lovely and helpful!

Customer review rating 4.0/5

Colin L. Couples - Confirmed reviews ALL

Very comfortable and quiet and excellent room.

Customer review rating 3.5/5

Richard G. Families - Confirmed reviews ALL

Hotel clean and tidy, good location and staff polite. Room problems were that air-con did not work in one room and terrible smell from drains. Breakfast one morning all meat empty, staff did get more when asked, but would have been nice if did not have to prompt them.

Cher Richard, Merci d’avoir pris le temps de partager votre retour. Nous sommes heureux que vous ayez apprécié la propreté de l’hôtel, notre emplacement, ainsi que l’amabilité de notre équipe. Nous sommes toutefois désolés pour les désagréments rencontrés : la climatisation défectueuse et l’odeur dans la salle de bain ne reflètent pas nos standards, et nous avons déjà transmis ces éléments à notre service technique pour action immédiate. Concernant le petit-déjeuner, nous regrettons que vous ayez eu à demander le réassort des produits. Votre remarque est tout à fait justifiée, et nous allons renforcer notre vigilance afin d’anticiper les besoins, surtout lors des périodes de forte affluence. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une expérience plus fluide et totalement satisfaisante. Chaleureusement, Jade Réception – Hôtel IBIS Rouen Mermoz Centre Rive Gauche.

Other web-users rate our hotel

  • 354 reviews 7.6/10 Location
  • 537 reviews 6.8/10 Room
  • 476 reviews 9/10 Service
  • 324 reviews 7.1/10 Comfort
  • 277 reviews 7.9/10 Breakfast
  • 237 reviews 7/10 Cleanliness
  • 146 reviews 4.1/10 Food
  • 121 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.