Ibis Rouen Centre Rive Gauche Mermoz 3 stars

Customer review rating (ALL Rating) 4.3/5 613 reviews

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Description

Hotel extras

  • Spacious bedrooms

  • Large, covered private parking (secure and paid)

  • Restaurant with homemade cuisine

  • Modular seminar space up to 1,184 sq.ft.

  • Family Rooms for 3 people

Our accommodation(s)

Hotel location

Ibis Rouen Centre Rive Gauche Mermoz

13 rue de la Motte
76100 ROUEN
France

GPS:49.4345245361, 1.0733315944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Mermoz

Non contractual photo

Every Monday to Thursday evening, we serve homemade cuisine. Our menu changes with every season

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  613 reviews

Well located

Customer review rating 2.0/5

Tommy B. Couples - Confirmed reviews ALL

Room had a run down appearance. Curtain not hanging correctly, some cracks in the tiles in the bathroom

Dear Tommy B., Thank you for taking the time to share your feedback with us. We are sorry to hear that your room did not meet your expectations, and we truly appreciate you bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the curtain and the bathroom tiles. Please rest assured that we have shared your comments with our maintenance team, and we are already looking into addressing these areas to ensure a more pleasant experience for future guests. We are committed to providing well-maintained and comfortable accommodations, and your feedback will help us improve. We hope to have the opportunity to welcome you back in the future and offer you a better stay. Should you decide to return, please do not hesitate to contact us directly so that we can ensure your next visit is as enjoyable as possible. Warm regards, Juliette Receptionist

Great location

Customer review rating 5.0/5

Anne H. Couples - Confirmed reviews ALL

Top welcome, service excellent, friendly & helpful staff, good food both evening & breakfast & comfortable night's sleep. 😀

Dear Anne H., Thank you so much for your enthusiastic feedback! :) We’re thrilled to know that you enjoyed the warm welcome, excellent service, and the friendliness and helpfulness of our team. It’s wonderful to hear that you liked our meals, both dinner and breakfast, and that you had a comfortable night’s sleep at our hotel. We look forward to welcoming you back soon for another enjoyable stay! Warm regards, Juliette Receptionist – Hôtel IBIS Rouen Mermoz Centre Rive Gauche

Staff were incredibly helpful

Customer review rating 4.5/5

Malcolm P. Couples - Confirmed reviews ALL

In addition to the staff being incredibly helpful, the hotel was clean, room very spacious and good value for money

Dear Malcolm P., Thank you so much for your kind feedback! We’re thrilled to hear that you had a great experience with us. We truly appreciate your recognition of our staff, Elizabeth and I, who always strive to offer helpful and friendly service. We’re also glad that you found the hotel clean, the room spacious, and that you found good value for money during your stay. We hope to have the pleasure of welcoming you back to our hotel in the near future! Warm regards, Juliette Receptionist – Hôtel IBIS Rouen Mermoz Centre Rive Gauche

Well located

Customer review rating 4.5/5

Kevin R. Couples - Confirmed reviews ALL

Hotel was a really good place to stay overnight. Reception staff were extremely welcoming and helpful. Room was excellent bed very comfy..

Dear Kevin R., Thank you so much for your kind words! :) We are thrilled to hear that you had a pleasant stay with us and that our reception staff made such a positive impression. We’re also glad you found the room and bed to be comfortable for your overnight stay. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you again in the future. Warm regards, Juliette Receptionist – Hôtel IBIS Rouen Mermoz Centre Rive Gauche

Prima hotel

Customer review rating 4.0/5

Pierre Couples - Confirmed reviews ALL

Internet

Cher(e) Madame ou Monsieur, Merci beaucoup pour votre bonne note ! Nous sommes ravis d’apprendre que votre séjour s’est bien déroulé et que vous avez apprécié votre expérience chez nous. Votre satisfaction est notre priorité, et des retours comme le vôtre nous encouragent à continuer à offrir un service de qualité. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt ! Chaleureusement, Jade Réceptionniste – Hôtel IBIS Rouen Mermoz Centre Rive Gauche

Other web-users rate our hotel

  • 421 reviews 7.7/10 Location
  • 628 reviews 6.9/10 Room
  • 570 reviews 9.2/10 Service
  • 7 reviews 6.4/10 WiFi
  • 335 reviews 8.4/10 Breakfast
  • 263 reviews 7.3/10 Cleanliness
  • 172 reviews 4.5/10 Food
  • 13 reviews 7.8/10 Bar

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