Ibis Rouen Centre Rive Gauche Mermoz 3 stars

Customer review rating (ALL Rating) 4.3/5 369 reviews

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Description

Hotel extras

  • Spacious, entirely renovated rooms

  • Large, covered private parking (secure and paid)

  • Restaurant with homemade cuisine

  • Modular seminar space up to 1,184 sq.ft.

  • Family Rooms for 3 people

Our accommodation(s)

Hotel location

Ibis Rouen Centre Rive Gauche Mermoz

13 rue de la Motte
76100 ROUEN
France

GPS:49.4345245361, 1.0733315944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Mermoz

Non contractual photo

Every Monday to Thursday evening, we serve homemade cuisine. Our menu changes with every season

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  369 reviews

perfect location and great staff

Customer review rating 5.0/5

Paul G. Couples - Confirmed reviews ALL

catching euro train early next day. location great, staff great and very helpful. a good nights rest. very happy to stay again.

Thank you so much for your perfect rating and wonderful feedback! We're thrilled to hear that our location was convenient for your early Euro train journey and that you found our staff to be great and very helpful. Providing our guests with a good night's rest is always our priority, and we're delighted that we succeeded in doing so for you. We can't wait to welcome you back again for another enjoyable stay! Cassandra - Sales Manager

Overnight stay whilst travelling through France

Customer review rating 5.0/5

P&m Couples - Confirmed reviews ALL

Regularly use this hotel as a stop over when travelling through France or onto Spain. The hotel is an about a 15/20 minute walk into town but suits us as they have a covered secure car park which is only €7.00. Usual IBIS style rooms. We always manage to get a room overlooking the rugby stadium which is very quiet. Breakfast is buffet style with plenty of choice. Staff are very friendly Definitely would stay there again

Thank you for your wonderful feedback! We're thrilled to hear that you regularly choose our hotel as a stopover when traveling through France or onto Spain. It's great to know that our location and amenities, including the covered secure car park and the quiet rooms overlooking the rugby stadium, suit your needs perfectly. We're delighted that you enjoy our buffet-style breakfast with plenty of choices and that you find our staff very friendly. Your loyalty and kind words mean a lot to us, and we can't wait to welcome you back on your next journey. Cassandra - Sales Manager

Good Stay

Customer review rating 4.5/5

Hector Couples - Confirmed reviews ALL

Friendly, helpful staff

Thank you for your positive feedback! We're glad to hear that you had a good stay and that you found our staff friendly and helpful. If there's anything else we can assist you with or if you have any further comments, please feel free to let us know. We hope to welcome you back again soon for another enjoyable stay! Cassandra - Sales Manager

Staff are super helpful but there were issues

Customer review rating 4.0/5

Sam P. Couples - Confirmed reviews ALL

We love this hotel we’ve stayed here a number of times and find the location brilliant for accessing the center of Rouen (it’s about a 15 minute walk which suits us) the rooms overlook a rugby pitch and are really nice and quiet. The bedroom is clean and the beds are super comfortable. The staff are really friendly and helpful. Only disappointment was a faint sewage odour coming from the bathroom

Thank you for your feedback and for choosing to stay with us again. We're delighted to hear that you love our hotel and find our location convenient for accessing the center of Rouen. It's great to know that you enjoyed the clean and comfortable rooms, as well as our friendly and helpful staff. However, we apologize for the disappointment regarding the faint sewage odor coming from the bathroom. Please rest assured that we take such issues seriously, and we will promptly address this matter with our maintenance team to ensure that it is resolved. We appreciate your continued support and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Cassandra - Responsable des Ventes

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Beds are too soft.

Merci beaucoup d'avoir partagé votre retour d'expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement bien situé. Concernant le confort des lits, nous sommes désolés d'apprendre qu'ils ne répondaient pas à vos attentes. Votre confort est une priorité pour nous, et nous prenons en compte vos commentaires pour nous améliorer. Nous vous remercions encore une fois pour vos commentaires précieux, et nous espérons avoir l'occasion de vous accueillir à nouveau dans notre établissement pour une expérience encore meilleure. Cassandra - Responsable des Ventes

Other web-users rate our hotel

  • 442 reviews 7.6/10 Location
  • 618 reviews 7.6/10 Room
  • 501 reviews 9.3/10 Service
  • 11 reviews 8.5/10 WiFi
  • 313 reviews 8.5/10 Breakfast
  • 265 reviews 7.9/10 Cleanliness
  • 180 reviews 4.7/10 Food
  • 15 reviews 4.7/10 Bar

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