Aparthotel Adagio Access Rouen Centre Cathédrale 3 stars

Customer review rating (ALL Rating) 4.7/5 408 reviews

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Description

Hotel extras

  • Located in Rouen's historic center

  • Rooms with views of the Seine

  • Restaurant, bar nearby

  • Ideal for extended stays

  • Studios accommodating up to 4 guests

Our accommodation(s)

Hotel location

Aparthotel Adagio Access Rouen Centre Cathédrale

2 Rue du Docteur Robert Rambert
76000 ROUEN
France

GPS:49.439067, 1.089627

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Start the day in style with our all-you-can-eat breakfast buffet. You will find a wide choice of fresh, local and quality products, with both sweet and savory options to satisfy all tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  408 reviews

Customer review rating 5.0/5

Lam S. L. Couples - Confirmed reviews ALL

The hotel is strategically located, providing convenient access to attractions, restaurants, supermarkets, and public transportation. The hotel staff is exceptionally friendly and helpful. I particularly appreciate the staff’s assistance in accommodating my request to be assigned to a corner room. The room is spacious and well-lit with ample natural light. Overall, my stay at this hotel was highly enjoyable. I had a wonderful time staying here!

Dear Lam S. L., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and that our staff could assist you with your request for a corner room. It is wonderful to know that you enjoyed the spaciousness and natural light in your accommodation. Your positive feedback encourages us to maintain our high standards of service and comfort for all our guests. We look forward to welcoming you back in the future. Best regards, Aparthotel Adagio Access Rouen Centre Cathédrale Kevin

Customer review rating 2.5/5

Marcos W. Couples - Confirmed reviews ALL

Room size was ok, however, it's the second time I stayed at an Adagio, and the AC barely works.

Dear Sir or Madam, Thank you for taking the time to share your feedback following your stay with us. We are sincerely sorry to hear that your experience did not meet your expectations. We understand that a warm room can be uncomfortable, especially when sunlight increases the indoor temperature. As part of our environmental commitment, our property operates either in heating mode or air conditioning mode, and it is not possible to use both simultaneously. Although the weather has been pleasant in Normandy recently, nighttime temperatures remain quite cool, which is why we have chosen to keep the heating on. Furthermore, we have carefully noted your comments regarding room cleanliness and have shared them with our housekeeping team in order to improve the quality of our service. We nevertheless hope to have the pleasure of welcoming you again soon and to provide you with a fully satisfactory experience. Yours sincerely, Fiona - Shift Leader

Customer review rating 4.5/5

Phil T. Couples - Confirmed reviews ALL

Everything was good here, the only slight negatives was there was not a dishwasher, which was advised there was and the water being cut off one day. I did see a notice in the elevator after I went to check with reception what was going on - however this could have been communicated much better, either by staff or email. I could have planned around it much better with a bit of notice. It was a bit of a surprise having no water for a shower, flush the toilet or to brush my teeth. Small points though, it was a great stay otherwise and I would definitely stay here again.

Dear Mr. T., Thank you for taking the time to share your feedback following your stay at Aparthotel Adagio Access Rouen Centre Cathédrale. We are pleased to hear that you had an overall great stay and appreciated our location, as well as the quality of our team and services. Your positive comments and your willingness to return are truly appreciated. We sincerely apologize for the inconveniences you experienced. Regarding the absence of a dishwasher, we completely understand your disappointment if you were informed otherwise, and we will review this internally to avoid any misunderstanding in the future. We also regret the water interruption during your stay. We fully understand how inconvenient this must have been. Your feedback regarding communication is very valuable, and we agree that it should have been shared more clearly and in advance, either by email or upon arrival. We would also like to clarify that our property shares the building with the Novotel Rouen Centre Cathédrale, which offers facilities such as a swimming pool, a fitness room, and meeting rooms. Thank you again for your understanding and your constructive feedback. We look forward to welcoming you again in Rouen. Kind regards, Théo - réceptionist

Customer review rating 4.5/5

Debbi T. Couples - Confirmed reviews ALL

Hotel is well situated to visit the historical sites by foot. The room was clean and well equiped with a small kitchenette. A warm and friendly welcome at the réception. The only surprise was the price of the hôtel parking, 21€ per night but atleast the car was safe in their underground carpark.

Dear Debbi T., Thank you for your wonderful feedback regarding your stay. We are delighted to hear that you appreciated our prime location, clean accommodations, and friendly service. We understand that parking fees can be unexpected; however, these charges reflect the secure underground facility we provide for our guests' vehicles. Your insights are valuable to us, and we hope to welcome you back soon. Warm regards, Aparthotel Adagio Access Rouen Centre Cathédrale Kevin

Customer review rating 4.0/5

Madhur M. Business - Confirmed reviews ALL

Very good room cleaning service. Staff is very helpful, speaks english also. Only one thing which i found odd was everything was paid. You can offer minimum free cofee , tea to the guests which if offered in most of the hotels.

Dear guest, Thank you very much for sharing your feedback and for rating your stay. We are delighted to read that you appreciated the room cleaning service and found our team helpful and comfortable communicating in English. Providing a warm and efficient welcome is very important to us at Adagio Access Rouen Centre Cathédrale, and your kind words truly encourage our staff. We also thank you for your constructive remark regarding complimentary coffee and tea. We understand your expectation, as this is indeed a common practice in many hotels. Your suggestion has been noted and shared with our management team, as guest feedback helps us continuously improve the experience we offer at our hotel in Rouen. We hope to have the pleasure of welcoming you again during a future stay in Rouen, ideally near the cathedral, and to offer you an even more enjoyable experience. Warm regards, Pacco – Receptionist

Other web-users rate our hotel

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  • 354 reviews 8.6/10 Cleanliness
  • 351 reviews 8.8/10 Breakfast
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