Aparthotel Adagio Access Rouen Centre Cathédrale 3 stars

Customer review rating (ALL Rating) 4.6/5 392 reviews

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Description

Hotel extras

  • Located in Rouen's historic center

  • Rooms with views of the Seine

  • Restaurant, bar nearby

  • Ideal for extended stays

  • Studios accommodating up to 4 guests

Our accommodation(s)

Hotel location

Aparthotel Adagio Access Rouen Centre Cathédrale

2 Rue du Docteur Robert Rambert
76000 ROUEN
France

GPS:49.439067, 1.089627

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Start the day in style with our all-you-can-eat breakfast buffet. You will find a wide choice of fresh, local and quality products, with both sweet and savory options to satisfy all tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  392 reviews

Customer review rating 4.5/5

Phil T. Couples - Confirmed reviews ALL

Everything was good here, the only slight negatives was there was not a dishwasher, which was advised there was and the water being cut off one day. I did see a notice in the elevator after I went to check with reception what was going on - however this could have been communicated much better, either by staff or email. I could have planned around it much better with a bit of notice. It was a bit of a surprise having no water for a shower, flush the toilet or to brush my teeth. Small points though, it was a great stay otherwise and I would definitely stay here again.

Dear Mr. T., Thank you for taking the time to share your feedback following your stay at Aparthotel Adagio Access Rouen Centre Cathédrale. We are pleased to hear that you had an overall great stay and appreciated our location, as well as the quality of our team and services. Your positive comments and your willingness to return are truly appreciated. We sincerely apologize for the inconveniences you experienced. Regarding the absence of a dishwasher, we completely understand your disappointment if you were informed otherwise, and we will review this internally to avoid any misunderstanding in the future. We also regret the water interruption during your stay. We fully understand how inconvenient this must have been. Your feedback regarding communication is very valuable, and we agree that it should have been shared more clearly and in advance, either by email or upon arrival. We would also like to clarify that our property shares the building with the Novotel Rouen Centre Cathédrale, which offers facilities such as a swimming pool, a fitness room, and meeting rooms. Thank you again for your understanding and your constructive feedback. We look forward to welcoming you again in Rouen. Kind regards, Théo - réceptionist

Customer review rating 4.5/5

Debbi T. Couples - Confirmed reviews ALL

Hotel is well situated to visit the historical sites by foot. The room was clean and well equiped with a small kitchenette. A warm and friendly welcome at the réception. The only surprise was the price of the hôtel parking, 21€ per night but atleast the car was safe in their underground carpark.

Dear Debbi T., Thank you for your wonderful feedback regarding your stay. We are delighted to hear that you appreciated our prime location, clean accommodations, and friendly service. We understand that parking fees can be unexpected; however, these charges reflect the secure underground facility we provide for our guests' vehicles. Your insights are valuable to us, and we hope to welcome you back soon. Warm regards, Aparthotel Adagio Access Rouen Centre Cathédrale Kevin

Customer review rating 4.0/5

Madhur M. Business - Confirmed reviews ALL

Very good room cleaning service. Staff is very helpful, speaks english also. Only one thing which i found odd was everything was paid. You can offer minimum free cofee , tea to the guests which if offered in most of the hotels.

Dear guest, Thank you very much for sharing your feedback and for rating your stay. We are delighted to read that you appreciated the room cleaning service and found our team helpful and comfortable communicating in English. Providing a warm and efficient welcome is very important to us at Adagio Access Rouen Centre Cathédrale, and your kind words truly encourage our staff. We also thank you for your constructive remark regarding complimentary coffee and tea. We understand your expectation, as this is indeed a common practice in many hotels. Your suggestion has been noted and shared with our management team, as guest feedback helps us continuously improve the experience we offer at our hotel in Rouen. We hope to have the pleasure of welcoming you again during a future stay in Rouen, ideally near the cathedral, and to offer you an even more enjoyable experience. Warm regards, Pacco – Receptionist

Customer review rating 5.0/5

Clare M. Couples - Confirmed reviews ALL

We stayed three nights which is perfectly adequate for exploring Rouen.

Thank you very much for your 10/10 rating and for sharing your experience with us We are delighted to hear that you enjoyed the perfect central location of the Adagio Access Rouen Centre Cathédrale, as well as the convenience of our parking facilities. Our appart’hôtel in Rouen is indeed ideally located for discovering the city on foot, and we’re pleased to know that three nights allowed you to fully enjoy Rouen and its surroundings. It’s a real pleasure to know that your stay met your expectations, and we would be very happy to welcome you again on your next visit to Rouen. Kind regards, Pacco – Receptionist

Customer review rating 5.0/5

Stu B. Couples - Confirmed reviews ALL

My son stayed earlier in the year and recommended it to us.

Dear Stu, Thank you very much for your excellent feedback and for choosing our hotel following your son’s recommendation. We are delighted that you appreciated our good location, the ease of booking via the Accor ALL app, and the overall quality of your stay in Rouen at our hotel centre Rouen. Your positive comments on our team, cleanliness, Wi-Fi, and value for money truly reward our daily efforts to provide comfortable accommodation in Rouen. We are pleased that your experience fully met your expectations. We look forward to welcoming you again soon at Adagio Rouen, close to Novotel Rouen and our meeting room in Rouen. Kind regards, Leidi – Receptionist

Other web-users rate our hotel

  • 814 reviews 8.7/10 Location
  • 867 reviews 8.4/10 Room
  • 653 reviews 9.1/10 Service
  • 10 reviews 8.5/10 WiFi
  • 349 reviews 8.4/10 Cleanliness
  • 347 reviews 8.8/10 Breakfast
  • 204 reviews 9.5/10 Vibe
  • 159 reviews 4.2/10 Value

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