Novotel Rouen Centre Cathédrale 4 stars

Customer review rating (ALL Rating) 4.5/5 994 reviews

Novotel Rouen Centre Cathédrale - Image 1
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Description

Hotel extras

  • A stylish Art Deco hotel in a historic building in downtown Rouen

  • Modern and comfortable rooms with views of the Seine

  • A warm and gourmet Italian bar and restaurant

  • Heated indoor pool and fitness center

  • Private and secure parking garage with charging stations

Our accommodation(s)

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Room 1

Hotel location

Novotel Rouen Centre Cathédrale

10 Quai de la Bourse
76000 ROUEN
France

GPS:49.4388505, 1.0899553

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

QUINDICI TRATTORIA ROUEN

At Quindici Trattoria, enjoy generous Italian cuisine featuring re-imagined classics and homemade pizzas, all prepared with fresh, seasonal and often local ingredients in our open kitchen for you to see.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  994 reviews

Customer review rating 4.0/5

Johannes E. Couples - Confirmed reviews ALL

Dear Mr. E., Thank you for taking the time to share your feedback following your stay at Novotel Rouen Centre Cathédrale. We are pleased to read that you had a comfortable stay overall. We are sorry, however, that certain aspects of your experience did not fully meet your expectations. Regarding the refrigerator, please note that our Executive Rooms are equipped with a minibar, while our Classic Rooms do not include this feature. However, should our guests need to keep any items refrigerated during their stay, our reception team is available 24/7 and can store them safely in our refrigerator upon request. We have also taken note of your comments regarding the parking fee and your perception of the value offered by our hotel. Guest feedback is extremely important to us, as it helps us continually evaluate and improve our services and facilities. While you did not have the opportunity to enjoy our breakfast, we regret that the overall experience did not reflect the level of quality you expected from a four-star establishment. Thank you again for your comments. We hope to have the opportunity to welcome you back in the future and provide an experience that better meets your expectations. Kind regards, Elise - Cheffe de brigade

Customer review rating 5.0/5

Lisa C. Families - Confirmed reviews ALL

Dear Mrs C., Thank you very much for your excellent rating and for taking the time to share your experience following your stay at Novotel Rouen Centre Cathédrale. We are delighted to read that you enjoyed our central location, allowing easy access to Rouen’s main attractions, as well as the comfort of your room and bedding. Your kind words regarding our team mean a great deal to us. Providing a warm, attentive and helpful service is one of our top priorities, and we will be pleased to share your compliments with all our colleagues. We are also thrilled that you enjoyed our breakfast. Starting the day with a varied and high-quality buffet is something we strive to offer all our guests. Thank you once again for your wonderful feedback. We hope to have the pleasure of welcoming you back very soon to Novotel Rouen Centre Cathédrale. Kind regards, Elise - Cheffe de brigade

Customer review rating 4.5/5

Nathalie P. Families - Confirmed reviews ALL

Dear Ms. P., Thank you so much for your excellent rating and your kind words. We are delighted to hear that you enjoyed your stay with us and that you particularly appreciated the comfort of your room, especially the quality of the bedding. We are also pleased that the warm welcome and helpfulness of our team contributed to making your experience even more enjoyable. Thank you also for your feedback regarding our parking, a service that is especially appreciated by our guests staying in the heart of Rouen. Thanks to the elevator, it is directly connected to the reception area and the guest rooms, offering convenient and comfortable access throughout your stay. We look forward to welcoming you back to the Novotel Rouen Centre Cathédrale soon. Sincerely, Elise - Head of Team

Customer review rating 5.0/5

Roger B. Friends - Confirmed reviews ALL

Dear Mr B., Thank you very much for your excellent rating and for your kind comments regarding our hotel's comfort and location. We are delighted to know that you enjoyed your stay and that our hotel provided a great base from which to explore Rouen. We also appreciate your feedback regarding the Wi-Fi connection speed. Please be assured that your comment has been shared with the relevant team, as we are always looking for ways to improve our guests' experience. We hope to have the pleasure of welcoming you back to Novotel Rouen Centre Cathédrale in the near future. Kind regards, Elise

Customer review rating 3.5/5

Ly L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for choosing our hotel for your stay and for your excellent rating! All my colleagues at reception join me in thanking you for your kind words about our service during your stay! Regarding parking information, we send an email to each guest with all the necessary information about the parking entrance and its rates. All our classic double rooms are equipped exclusively with showers and not bathtubs. This information is available on our Accor website page under "Room Type." We look forward to welcoming you back for an even better stay. Sincerely, Elise - Head Receptionist

Other web-users rate our hotel

  • 703 reviews 8.4/10 Location
  • 916 reviews 6.8/10 Room
  • 881 reviews 8.8/10 Service
  • 12 reviews 6/10 WiFi
  • 427 reviews 8/10 Breakfast
  • 309 reviews 6.1/10 Pool
  • 300 reviews 9.3/10 Vibe
  • 286 reviews 6.9/10 Food

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