Novotel Suites Rouen Normandie 4 stars

Customer review rating (ALL Rating) 4.6/5 977 reviews

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Description

Hotel extras

  • Suites de 30m² minimum entièrement rénovées en 2024!

  • All our suites have a shower, bathtub and separate toilet

  • Fiber WIFI, 55'' TV with built-in Chromecast

  • Your pets are welcome

  • Boutique Gourmande open 24 hours a day

Our accommodation(s)

Hotel location

Novotel Suites Rouen Normandie

10 Quai Boisguilbert, ILOT PASTEUR
76000 ROUEN
France

GPS:49.443171, 1.075523

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  977 reviews

Customer review rating 4.5/5

Stuart D. Families - Confirmed reviews ALL

Short weekend break. Great spacious room, friendly and helpful staff. Good secure on site parking. 15 minute walk to centre of old town. 5 minute walk to riverside restaurants.

Monsieur, Nous vous remercions sincèrement pour votre commentaire. C’est un plaisir de savoir que vous avez passé un agréable week-end parmi nous et que vous avez apprécié le confort de votre chambre, la qualité de l’accueil ainsi que nos équipements, notamment le parking sécurisé. Nous sommes également heureux que notre situation géographique ait contribué à la réussite de votre séjour. Nous espérons avoir le plaisir de vous recevoir à nouveau très prochainement. La réception

Customer review rating 5.0/5

Graham H. Families - Confirmed reviews ALL

Hotel very clean and modern, good sized rooms, decent range of options at breakfast. It is a 30 minute walk from Rouen centre so it's great exercise! But quiet and calm which is great. Several restaurants by the river within 5 minutes walk, and a small supermarket very near too.

Madame, Nous vous remercions pour votre retour. Nous sommes ravis que vous ayez apprécié la propreté, le confort de nos chambres ainsi que la variété proposée au petit-déjeuner. Notre emplacement, à la fois calme et proche du centre de Rouen, est en effet idéal pour allier détente et découverte, et nous sommes heureux que vous ayez pu profiter des restaurants en bord de la Seine et des commodités à proximité. Au plaisir de vous accueillir de nouveau. La réception

Customer review rating 2.5/5

Alice O. Families - Confirmed reviews ALL

The room was big and airy. Amenities were ok. Secure and convenient parking. Breakfast offered some options, lacked a bit in specific dietary requirements. The fitness room was very well equipped and pleasant. However the bed was quite uncomfortable as well as the pillows. The temperature of the room was uncomfortable and I do not appreciate having to switch air conditioning units all night to be comfortable. The pillows were exceedingly comfortable and the duvet very thin. We had booked a family room with a double bed and two single beds. It was actually a sofa bed broken into two small beds. Not the same thing!

Dear Guest, Thank you for taking the time to leave us your feedback following your stay at our hotel. We apologize for the inconvenience caused by the temperature in your suite. We have already asked our technician to check the air conditioning. We have taken note of your comments and are continuing to improve our breakfast, which already includes a gluten-free range, various almond, oat, and soy milk options, as well as our many organic and locally sourced products. Regarding the family room, I understand your surprise, but please be assured that during the renovation of our suites last year, we took care to equip all the extra beds with proper mattresses to ensure optimal comfort. We hope to have the pleasure of welcoming you back again on your next visit to our beautiful region. Sincerely, Hélène Adjointe de direction

Customer review rating 4.5/5

Terri N. Couples - Confirmed reviews ALL

it’s convenient having basic cooking facilities in our room.

Dear Sir Thank you very much for your feedback. We are delighted that you enjoyed our location on the banks of the Seine and the proximity to public transport. We are also pleased that the kitchen facilities in your room helped make your stay more convenient and enjoyable. We look forward to welcoming you back again very soon! The Reception Team

Customer review rating 4.5/5

Evy M. Business - Confirmed reviews ALL

very polite staff, comfortable rooms, good variety of quality food at breakfast.

Dear Sir, Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you back very soon. Best regards

Other web-users rate our hotel

  • 486 reviews 8.1/10 Location
  • 764 reviews 8.7/10 Room
  • 536 reviews 9.2/10 Service
  • 7 reviews 6/10 WiFi
  • 432 reviews 8/10 Comfort
  • 370 reviews 8.2/10 Breakfast
  • 241 reviews 8.9/10 Cleanliness

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