Novotel Suites Rouen Normandie

Novotel Suites Rouen Normandie 4 stars

Customer review rating (ALL Rating) 4.4/5 960 reviews

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Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • 24h catering: pizza/quiche/croque-monsieur cooked onsite+Boutique Gourmande

  • 323 sq. ft. rooms with a large table, 55" TV, Chromecast and kitchenette.

  • Pets are welcome at Novotel Suites!

  • "RITUALS - Karma" hospitality products in your bathroom!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Suites Rouen Normandie

10 Quai Boisguilbert
76000 ROUEN
France

GPS:49.443171, 1.075523

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

30 m² suites with large NDream by Novotel double bed, mini-fridge, microwave, kettle, Nespresso machine. Bathroom with bathtub and shower. Separate WCs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  960 reviews

TripAdvisor Rating  4.0/5  1,050 reviews

Inadequate facilites.

Customer review rating 2.0/5

Capt. S. K. Business - Confirmed reviews ALL

Breakfast, was a disaster. Only a scramble egg which included the yellow (Yoke ) was available. This eliminated guests who wanted to restrict on their yellow consumption for Colostral. On the first two days no multigrain brown bread or fruit was available. The location is excellent. The shower cabinet has no body wash dispenser, the tub has no shampoo and conditioner dispenser.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Not a good experience at check-in; the room was not ready even for me with a gold card. However, I should admit that they made it ready in 30 mins. But, I did not expect to wait. Besides, this time, I noticed that people working in the kicken for the breakfast did not respect cleaness and hygine.

good service, great location

Customer review rating 4.5/5

C. C. Friends - Confirmed reviews ALL

we have enjoyed our stay. thank you

Dear C. C., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Spacious room, well located hotel

Customer review rating 4.0/5

Kika Families - Confirmed reviews ALL

The hotel is conveniently located to the marina and 15 minutes walking distance to the old town. The breakfast was delicious with good variety of cold and hot options. Staff was very friendly and welcoming. I will highly recommend.

Dear KINKA T., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place for stop over

Customer review rating 4.0/5

David T. Couples - Confirmed reviews ALL

Great place for a stopover. Hotel is close to river with numerous restaurants. Disconcerting was having to ring a bell to gain access to hotel. However greeted by a rally nice an friendly receptionist. Car parking is 12 euros. There is a height restriction and would suspect difficult to get a larger SUV into underground carpark. Very steep and narrow. Make sure you remember passcode as need that to gain access to parking area and hotel. Big surprise was size of room which was able to divide into two by a curtain. Contained a microwave, fridge, kettle and coffee machine as well as a safe. Able to buy microwavable meals in reception. Bed comfortable and whole room felt clean and fresh. Nice size bathroom with both bath and shower as well as hair dryer. Separate toilet. Our view was over a modern courtyard. Not nicest of views. Would ask for a river view. For location and comfort would definitely stay again

Dear DAVID T., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 496 reviews 8.1/10 Location
  • 797 reviews 7.6/10 Room
  • 549 reviews 9.1/10 Service
  • 15 reviews 8.2/10 WiFi
  • 374 reviews 6.6/10 Breakfast
  • 252 reviews 5.7/10 Cleanliness
  • 112 reviews 3.9/10 Amenities
  • 9 reviews 4.2/10 Bar

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