Novotel Suites Rouen Normandie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,105 reviews

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Description

Hotel extras

  • Certified cycle-friendly

  • Filtered Brita water fountain available 24 hours a day.

  • 323 sq. ft. rooms with a large table, 55" TV, Chromecast and kitchenette.

  • Pets are welcome at Novotel Suites.

  • "RITUALS - Karma" hospitality products in your bathroom!

Our accommodation(s)

Hotel location

Novotel Suites Rouen Normandie

10 Quai Boisguilbert
76000 ROUEN
France

GPS:49.443171, 1.075523

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,105 reviews

TripAdvisor Rating  4.0/5  1,066 reviews

Disappointed

Customer review rating 1.5/5

Campbell A. Solo - Confirmed reviews ALL

On arrival 3 receptionists were serving the customer ahead of me and I waited 15 minutes to check in. After a 700 mile drive this was frustrating The cost of parking was extortionate and not explained to me. The additional taxes that I was unaware of turned a €110 overnight stay to around €170. The advice regarding the local bars and restaurants was brief, poor and unhelpful I generally stay at Ibis and thought I’d treat myself but honestly won’t bother again. Better service and facilities there are perfectly reasonable

Customer review rating 4.0/5

Pavel Z. Families - Confirmed reviews ALL

Everything is ok. Good service, breakfast rooms. Problems with air-con. I didn’t work despite complaining. No way to slip without that.

Room is clean

Customer review rating 3.5/5

Anonymity Families - Confirmed reviews ALL

The lady staff at the Check in on the 10th was very nice, and the lady staff at the Check out on the 11th was rather unfriendly.

A very good stay in Rouen, France

Customer review rating 5.0/5

Marina B. Business - Confirmed reviews ALL

Very friendly staff, good breakfast, clean rooms.

Dear MARINA B., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception

Excellent location and stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

A great trip at this preferred location - great to see the refurbished decor

Dear MARCUS W., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception

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Other web-users rate our hotel

  • 533 reviews 8.1/10 Location
  • 797 reviews 8/10 Room
  • 584 reviews 9.3/10 Service
  • 7 reviews 8.8/10 WiFi
  • 467 reviews 7.6/10 Comfort
  • 381 reviews 7.4/10 Breakfast
  • 247 reviews 7.4/10 Cleanliness

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