ibis Styles Rouen Centre Cathedrale 3 stars

Customer review rating (ALL Rating) 4.0/5 606 reviews

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Description

Hotel extras

  • In the historic heart of Rouen.

  • Unlimited WIFI and breakfast included.

  • Family and/or connecting rooms for up to 2 adults and 2 children

  • Rooms with a view of the Seine or the city

  • Green Key hotel (international sustainable tourism certificate)

Our accommodation(s)

Hotel location

ibis Styles Rouen Centre Cathedrale

9 Place De La Republique
76000 ROUEN
France

GPS:49.437454, 1.096183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Enjoy a varied buffet with a selection of gourmet products (including some Normandy products), our pastries or even a freshly squeezed orange juice! Sit back and start your day with energy and vitality.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  606 reviews

Customer review rating 5.0/5

Pascal A. Couples - Confirmed reviews ALL

Comme d'habitude chez Ibis "everything is perfect"

Customer review rating 3.5/5

Neophytos T. Families - Confirmed reviews ALL

The hotel is well located in the city centre. Rooms are outdated.

Customer review rating 0.5/5

Zuhair I. Families - Confirmed reviews ALL

The staff were very kind, always smiling and willing to help; however, the building and overall infrastructure were in very poor condition. The room was extremely dirty, and there was no hot water in the bathtub. Traveling with children is already challenging, and the lack of comfort made the experience even more difficult. Additionally, the heating system was not functioning, and I had to request extra heaters.

Monsieur, Nous vous remercions d’avoir pris le temps de partager votre ressenti. Nous sommes heureux que vous ayez apprécié la gentillesse et la disponibilité de notre équipe. Nous sommes toutefois surpris par votre note, car dès que le problème d’eau chaude a été signalé dans la première chambre, notre réceptionniste a immédiatement préparé une chambre familiale alternative où l’eau chaude fonctionnait parfaitement. À aucun moment, aucun souci concernant le ménage ne nous a été signalé, et nous aurions été ravis de le résoudre immédiatement. De plus, nous vous avons accordé un départ tardif sans frais supplémentaires afin de rendre votre séjour plus confortable. Nous prenons néanmoins vos remarques concernant le confort et le chauffage très au sérieux, et nous continuerons à travailler pour améliorer nos installations afin que vos prochains séjours soient encore plus agréables. Avec toute notre considération, Sandra Adjointe de direction

Customer review rating 3.5/5

David W. Couples - Confirmed reviews ALL

Normally we stay in budget but thought we would try a well located Styles to see the difference. The first was the poor sound insulation but it is in a converted building. The receptionists and waitress were very good. The location was excellent but the difference between the two types of hotel is questionable.

Sir, Thank you for sharing your experience at ibis Styles Rouen Centre Cathédrale. We appreciate your feedback regarding the soundproofing, which is a consideration in our historic building. It is gratifying to learn that you found our staff attentive and the location convenient. We strive to provide a unique experience, and your comments are invaluable for our continuous improvement. Sincerely, Sandra, Deputy Director

Customer review rating 4.5/5

Philip D. Couples - Confirmed reviews ALL

Lovely hotel, lovely staff and perfectly situated for us.

Cher Philip D., Nous vous remercions sincèrement pour vos aimables paroles à l’égard de notre hôtel et de notre personnel. Nous sommes ravis d’apprendre que notre emplacement a répondu à vos attentes. Toute l’équipe s’efforce chaque jour d’offrir une expérience agréable et mémorable à nos clients, et vos commentaires sont une belle récompense pour nos efforts. Cordialement, Yoann, Réceptionniste de nuit

Other web-users rate our hotel

  • 314 reviews 8.3/10 Location
  • 497 reviews 4.2/10 Room
  • 402 reviews 9.1/10 Service
  • 8 reviews 9.6/10 WiFi
  • 319 reviews 3.1/10 Comfort
  • 292 reviews 8.2/10 Breakfast
  • 166 reviews 1.6/10 Amenities
  • 140 reviews 3.9/10 Cleanliness

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