ibis Styles Rouen Centre Cathedrale Hotel 3 stars

Customer review rating 3.8/5 2,339 reviews
ibis Styles Rouen Centre Cathedrale
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Hotel extras

  • New breakfast offer

  • In the heart of the historic city, a 5-minute walk from the cathedral.

  • Family and/or connecting rooms for up to 2 adults and 2 children

  • Rooms with terrace overlooking the Seine

  • Public parking nearby.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • No rooms for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast included in the price
Business services
  • Copy/print service available
Information message

The hotel is currently closed. We'll be pleased to welcome you in the near future. For more information, please contact Customer Care https://all.accor.com/gb/help/contact.shtml.

Hotel location

ibis Styles Rouen Centre Cathedrale

9 Place De La Republique
76000
rouen
france

Tel: +33235719358

Fax: (+33)2/35719215

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHARLES DE GAULLE At 155km / 96.31 miles

  • By train

    GARE RIVE DROITE At 1.6km / 0.99 miles

GPS :49.437454, 1.096183

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.

Standard Room with one single bed

  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard Room with 1 double bed and terrace.

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: River side, Historic side view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
Rooms

Our guest reviews for
ibis Styles Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,339 reviews

tripadvisor

TripAdvisor Rating 3.0/5

761 reviews

Location and the Coronavirus

Customer review rating 3.8/5

Gordon Business - 25/03/2020 Confirmed reviews ALL

As the only guest in the hotel due to restrictions on travel, it was quiet. Chosen as it is within easy reach of the Station. The room was well presented and a simple breakfast was gratefully received. That the hotel shut at 10:00 was not really the choice of management.

well located

Customer review rating 3.8/5

Khalid Z. Families - 03/03/2020 Confirmed reviews ALL

nothing to say about the hotel. it's clean, modern and well located. but for the service the staff should be reviewed especially the lady managing the restaurant. we felt that she was forced to serve customers showing much anger and lack of respect

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Good location

Customer review rating 3.8/5

Aged R. Couples - 18/02/2020 Confirmed reviews ALL

The hotel is well located for a short trip to Rouen. The decor has suffered a bit of wear and tear, but the room was clean and well served. Ibis are not pitching at people who are likely to spend much time in a hotel, it is not a luxury experience, but enables relatively inexpensive access to towns by travellers. Staff were helpful and cheerful. Breakfast, not a gastronomic experience but food was fresh and cleanly presented.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, CDUBOS Manager

Well located

Customer review rating 3.8/5

Anonymous Couples - 09/02/2020 Confirmed reviews ALL

Clean but basic !! Great breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CDUBOS Manager

Needs Improvement

Customer review rating 3.8/5

James D. Couples - 05/02/2020 Confirmed reviews ALL

Shower door leaked onto the bathroom floor. bed sheet was too small for the mattress. No top sheet. Only a duvets (having changed duvet covers, difficult, I doubt that the housekeepers change the covers between new guests. Without a top sheet one either swelters under the duvet or is cold with no top sheet. No spare blanket in the room. Door lock did not engage. Only two electric outlets in the room. One in the foyer and one across from the bed. Very inconvenient Excellent breakfast nice staff

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Regarding your doubts about cleaning the linen I can assure you that all the sheets are changed every day. Sincerely, Céline DUBOS Manager

Great location

Customer review rating 3.8/5

Jan F. Couples - 27/01/2020 Confirmed reviews ALL

On locating the hotel, we were impressed with its position and ease of check in and parking at the public car park at the back(15 euros for 24 hours) Our room(52) had a fab view over The River Seine, and was quite adequate for our stay. There was a little noise from bars until very late, but it was Saturday night. Kettle in room was a bonus, and breakfast(cold buffet)was lovely, with additional toast, toastie maker and boiled egg machine if required. Lots of great bars and restaurants around and very close to Cathedral area.

Ok, but just ok

Customer review rating 3.8/5

H. Families - 04/01/2020 Confirmed reviews ALL

Central very dated small rooms and 2 adults 2 children but only 2 towels. Did I say dated yes, all seems very run down apart from the breakfast room and the content. I think the only nice thing was breakfast but in all honesty you could easily go out for breakfast too.

Dear sir, Thank you for taking the time to tell us about your experience at the ibis Styles Rouen Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline DUBOS Manager
Customer review rating 3.8/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

Nothing special and not clean ( tea boiler : dust over all)

Door policy is bad

Customer review rating 3.8/5

Anonymous Solo - 23/12/2019 Confirmed reviews ALL

You have to ring at the door to get in to the hotel, which doesn't work when there is no-one at the desk, which resulted in my waiting outside for over ten minutes.

No very satisfying

Customer review rating 3.8/5

Rémi Families - 22/12/2019 Confirmed reviews ALL

A quite poor experience at Ibis Style Rouen. Not so much welcome, no parking, small bedrooms...

Customer review rating 3.8/5

Bkh Business - 20/12/2019 Confirmed reviews ALL

Un personnel attentif

Secure value

Customer review rating 3.8/5

Van Solo - 20/12/2019 Confirmed reviews ALL

As always my stay at the Ibis Style Cathedrale was perfect. The staff is friendly and very professional. I liked the breakfast. Smelling the warm pastries and croissants as the good coffee as I wake up in the morning. The room was nice.

Good location

TripAdvisor rating 3.0/5

I_Haefliger Friends getaway - 18/12/2019 TripAdvisor review

Good location walking distance to all sights in city center. Friendly staff. Restaurant a bit tired looking. Good breakfast. Room a bit cold in winter. Good size bathroom for an Ibis. Complimentary tea and coffee all day.

Central hotel overlooking the river

TripAdvisor rating 3.0/5

Hilary Jane U Family - 12/12/2019 TripAdvisor review

We recently stayed for 2 nights at this hotel. We had booked rooms with a balcony and enjoyed the views over the river. Breakfast was fine and rooms very clean. No parking on site but a public car park behind the hotel with a lot of spaces. 5 mins walk or so to the Cathedral.

Mr Barry P.

Customer review rating 3.8/5

Barry R. P. Couples - 22/11/2019 Confirmed reviews ALL

Perfect stay

Dear BARRY P., We very much appreciate your comments regarding your stay at the ibis Styles Rouen Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier, Chef de réception.

Mr.

Customer review rating 3.8/5

Hj Couples - 30/10/2019 Confirmed reviews ALL

Very disappointing. No better than an ordinary Ibis Budget hotel - very small room, limited access around bed, tiny lift, poor breakfast, difficult access from outside. Defintely not upto Ibis Styles normal standard. We would not stay there again.

Customer review rating 3.8/5

Anonymous Couples - 28/10/2019 Confirmed reviews ALL

The hotel seemed rather “sad”. In need of some refurbishment. Our welcome was not particularly welcoming.

Welcoming, homely, good value

Customer review rating 3.8/5

David Families - 28/10/2019 Confirmed reviews ALL

Despite the rather down-at-heel setting, the hotel was internally attractive and gave off a good vibe, thanks to a welcoming front-of-house staff. In the functional but slightly cramped room,the bed was comfortable, and the bathroom facilities fine. Breakfast was a real highlight - freshly squeezed orange juice, and a copious continental buffet, featuring fresh breads, excellent jams, fruit salad, boiled eggs, cheeses etc.

Basic and expensive

Customer review rating 3.8/5

B. Families - 24/10/2019 Confirmed reviews ALL

Misleading about parking and room very small and basic.

Great value and location

Customer review rating 3.8/5

Scott Families - 22/10/2019 Confirmed reviews ALL

Just one night but everything was good...starting with the receptionist Lambert, who was very helpful and friendly. He had answers for every question we had and was so. Ice and willing to help us in any way. It got our stay off to a great start.

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