Mercure Ambassador Seoul Magok 4 stars

Customer review rating (ALL Rating) 4.6/5 1,554 reviews

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Mercure Ambassador Seoul Magok - Image 1
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143 Magokjungang ro Gangseo gu, 07797 Seoul, South Korea

Description

Hotel extras

  • Nearest International Airport (Gimpo 3km / Incheon 40km)

  • Direct Metro Access (Airport Train, Metro 9)

  • Convention Hotel (The same building as COEX Magok)

  • Indoor pool & fitness center close first Tue monthly. ※ For June, closed on Tuesday, June 9.

  • Seoul Botanic Park, LG art centre and LG Sciencepark are located within walking distance.

Our accommodation(s)

Hotel location

Mercure Ambassador Seoul Magok

143 Magokjungang ro Gangseo gu
07797 Seoul
South Korea

GPS:37.566148, 126.82563

Telephone
Fax +82 2-2261-6010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Moasis

Located on the 6th floor, 'Moasis' is an esteemed all-day buffet restaurant that presents a sophisticated reinterpretation of global cuisines. With a focus on fresh ingredients and artisanal desserts, it offers an exceptional dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,554 reviews

Customer review rating 5.0/5

Hannah R. Friends - Confirmed reviews ALL

Kind staffs and very clean hotel

Dear Guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel’s design, cleanliness, and the service provided by our staff. We look forward to welcoming you back to Mercure Seoul Magok for another comfortable and enjoyable stay. Warm regards, Mercure Seoul Magok

Customer review rating 5.0/5

Sunghoon K. Business - Confirmed reviews ALL

Awesome

Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you were satisfied with our service and had an “awesome” experience at Mercure Seoul Magok. Your encouraging words mean a lot to our team and motivate us to continue providing excellent service to all our guests. We truly appreciate your support and look forward to welcoming you again in the near future. Warm regards, Mercure Seoul Magok

Customer review rating 2.5/5

Penelope W. Business - Confirmed reviews ALL

A better experience would be if the breakfast staff were more pleasant, about closing time and about what the guest wants like taking the coffee cup up to the room. For the latter, the lady said no and did not propose an alternative like a takeaway cup. As for the former, a better experience would be to say the food is being kept away but welcome to stay. My colleagues were discussing work at breakfast and told to leave.

Dear Mr. Penelope W., Thank you for taking the time to share your feedback following your stay at Mercure Seoul Magok. We sincerely apologize that your breakfast experience did not meet your expectations. We regret that our team did not communicate the closing time in a more considerate and welcoming manner, and that we failed to offer a suitable alternative—such as a takeaway cup—when you requested to take your coffee to your room. We also understand how important it is for our guests to feel comfortable, especially when having discussions, and we are sorry that the situation was handled in a way that made you feel rushed rather than accommodated. Please be assured that your comments have been shared with the relevant team, and we will reinforce our training to ensure a more thoughtful, flexible, and guest-focused service approach moving forward. Thank you again for your valuable feedback. We truly hope to have the opportunity to welcome you back and provide you with a much improved experience. Warm regards, Mercure Seoul Magok

Customer review rating 5.0/5

Kian H. N. Couples - Confirmed reviews ALL

This location is well-situated with easy access to the subway and Airport Express. It is not in a crowded area but is conveniently close to the city centre.

Dear Kian H. N., Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you were satisfied with our location and cleanliness. We are also pleased that you found our hotel conveniently accessible via the subway and Airport Express, and appreciated its peaceful yet central location. Providing a comfortable and convenient stay for our guests is always our top priority. Your positive comments are truly encouraging for our team. We will continue to do our best to ensure an even better experience for your future stays. We look forward to welcoming you back again. Thank you once again. Warm regards, Mercure Seoul Magok

Customer review rating 5.0/5

Misuk J. Business - Confirmed reviews ALL

I had a very comfortable stay, as the convention center and restaurants were all conveniently located in the hotel basement.

안녕하십니까 정미숙 고객님, 소중한 의견을 남겨주셔서 진심으로 감사드립니다. 저희 호텔이 서울역과 공항철도를 연결하는 대중교통과 잘 연결되어 있어 편리하다고 느끼셨다니 매우 기쁘게 생각합니다. 또한 투숙 기간 동안 편안하게 머무르셨고, 호텔 지하에 위치한 컨벤션 센터와 레스토랑 이용도 편리하셨다는 말씀 감사드립니다. 특히 리셉션 직원들의 친절함에 대해 좋은 평가를 남겨주셔서 감사드리며, 해당 내용은 직원들에게도 꼭 전달하겠습니다. 앞으로도 더욱 편안하고 만족스러운 숙박 경험을 제공해 드릴 수 있도록 최선을 다하겠습니다. 다시 한 번 방문해 주시기를 진심으로 기대합니다. 감사합니다. 머큐어 서울 마곡 드림

Other web-users rate our hotel

  • 1,064 reviews 9.2/10 Location
  • 933 reviews 8.6/10 Room
  • 709 reviews 8.3/10 Service
  • 7 reviews 7.9/10 WiFi
  • 549 reviews 9.4/10 Cleanliness
  • 439 reviews 9.5/10 Vibe
  • 393 reviews 8.1/10 Comfort
  • 323 reviews 8.2/10 Amenities

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