Mercure Ambassador Seoul Magok 4 stars

Customer review rating (ALL Rating) 4.6/5 1,242 reviews

Mercure Ambassador Seoul Magok - Image 1
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143 Magokjungang ro Gangseo gu, 07797 Seoul, South Korea

Description

Hotel extras

  • Nearest International Airport (Gimpo 3km / Incheon 40km)

  • Direct Metro Access (Airport Train, Metro 9)

  • Convention Hotel (The same building as COEX Magok)

  • Indoor Swimming Pool and Fitness center(closed first Tuesday of each month).

  • Seoul Botanic Park, LG art centre and LG Sciencepark are located within walking distance.

Our accommodation(s)

Hotel location

Mercure Ambassador Seoul Magok

143 Magokjungang ro Gangseo gu
07797 Seoul
South Korea

GPS:37.566148, 126.82563

Telephone
Fax +82 2-2261-6010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Moasis

Located on the 6th floor, 'Moasis' is an esteemed all-day buffet restaurant that presents a sophisticated reinterpretation of global cuisines. With a focus on fresh ingredients and artisanal desserts, it offers an exceptional dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,242 reviews

Customer review rating 5.0/5

Brandon M. Business - Confirmed reviews ALL

I just had a quick work meeting in Seoul and needed a place to stay for the night. The location was perfect and the room was much more luxurious than I expected. The ease of accessibility to and from the subway was a big plus! Will stay again.

Thank you very much for taking the time to share your wonderful feedback following your stay at Mercure Seoul Magok. We are truly delighted to hear that our convenient location suited your business schedule well and that you found the room to be more luxurious than expected. It is especially rewarding to know that the easy access to the subway enhanced your overall experience, as we strive to provide both comfort and excellent connectivity for our guests. Your kind words mean a great deal to our team, and they motivate us to continue delivering high standards of service and hospitality. We sincerely appreciate your intention to stay with us again, and it would be our absolute pleasure to welcome you back on your next visit to Seoul. Thank you once again for choosing Mercure Seoul Magok. We look forward to seeing you again very soon.

Customer review rating 4.5/5

Hsien-heng T. Families - Confirmed reviews ALL

convenient location with shops and subway nearby

Thank you for your kind review. We are delighted to hear that you enjoyed our convenient location with shops and the nearby subway. Our hotel strives to provide easy access to transportation and local amenities. We hope to welcome you again on your next visit.

Customer review rating 3.0/5

Jiri K. Business - Confirmed reviews ALL

Hotel and services are alright. Exactly what to expect for the price. Stayed 6 nights. Everyday same options for the breakfast, which gets boring after a while. If you fancy hot water shower, you might be surprised and not to get one. It was mildly warm, which doesnt help. Also room were mostly cold, even when turning on AC for 30degrees.

Thank you very much for taking the time to share your feedback following your stay with us. We are pleased to hear that you found our hotel and services to be satisfactory and in line with your expectations for the price. At the same time, we sincerely apologize for the aspects of your stay that did not meet your expectations. We regret that the breakfast options felt repetitive during your stay. Your comments have been shared with our team as we continuously look for ways to improve variety and overall guest satisfaction. We are also very sorry to hear about the issues you experienced with the hot water and room temperature. This is certainly not the level of comfort we strive to provide, and we will have our maintenance team review these matters carefully. Your feedback is truly valuable to us, as it helps us identify areas where we can improve. We appreciate your honesty and hope we may have the opportunity to welcome you again in the future and provide you with a more comfortable experience.

Customer review rating 4.0/5

Simon U. Solo - Confirmed reviews ALL

Good functional 4star hotel, ticks the main boxes for an overnight stay. Main benefit very handy to Magongnaru metro station on airport line (5min underground walk). As such direct line to both Incheon and Gimpo airports so good if need to stay somewhere in transit. Had a pleasant room service salad late in evening. Breakfast buffet adequate. Service good, excellent English from staff. Only niggle I noticed was shower head only delivered narrow stream of water, no option to expand. 4star vs 5star I guess

Dear Mr. U., Thank you very much for taking the time to share your detailed and thoughtful review. We are delighted to hear that you found our hotel functional and comfortable for an overnight stay, and that our convenient access to Magoknaru Metro Station and the Airport Line was a highlight for you. Being directly connected to both Incheon and Gimpo airports is indeed something many of our guests appreciate, especially when traveling in transit. We are also pleased that you enjoyed the room service salad, found the breakfast buffet satisfactory, and experienced good service from our team. Your kind comments regarding our staff’s English proficiency are especially appreciated and will be shared with them. At the same time, we sincerely thank you for your feedback regarding the shower head. We apologize for any inconvenience this may have caused, and your comments have been noted as valuable input for future improvements. We hope to have the opportunity to welcome you again on your next visit, and thank you once again for choosing to stay with us. Thank you. Mercure Seoul Magok

Customer review rating 4.5/5

Phoebe K. Couples - Confirmed reviews ALL

Helpful staff, comfy environment, convenient transport and accessible to daily necessities

Dear Valued Guest, Warm greetings from Mercure Seoul Magok. Thank you very much for taking the time to share your kind and positive feedback. We are truly delighted to know that you found our staff helpful, the environment comfortable, and the location convenient with easy access to transportation and daily necessities. Your compliments are greatly appreciated and serve as a wonderful encouragement to our entire team, who continuously strive to provide a comfortable and seamless stay for every guest. Please be assured that we will continue to maintain high standards of service and facilities to ensure that each visit is as pleasant as the last. We sincerely look forward to welcoming you back to Mercure Seoul Magok in the near future and hope to have the pleasure of serving you again. Thank you once again for your valued review. Kind regards, Mercure Seoul Magok

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