Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

TripAdvisor rating 5.0/5 296 reviews
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
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Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Golf lessons
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95
Yongsan Gu
04372
seoul
korea, republic of

Tel: +82222237500

Fax: (+82)2/22237778

Contact email

Check-in from 15h00

Check out up to 12h00

  • INCHEON INTERNATIONAL AIRPORT :  

  • By plane

    INCHEON At 57km / 35.42 miles - Shuttle paying

  • By train

    SINYONGSAN STATION At 0.7km / 0.43 miles

  • By train

    YONGSAN STATION At 0.3km / 0.19 miles

GPS :37.531881, 126.962027

Our accommodations

Modern ambiance, very spacious suite with a comfortable high-end king-size bed, a separate work area, washer/dryer and full kitchen, LED TV & free Internet. Up to 2 adults & 1 child.

Superior Suite 1 Bedroom with 1 King Bed

  • Max. number of persons: 3
  • Area: From 65
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Deluxe Suite 1 Bedroom with 1 King Bed

  • Max. number of persons: 3
  • Area: From 83
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Deluxe Suite 2 Bedrooms with 1 King and 1 Queen Bed

  • Max. number of persons: 5
  • Area: From 110
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Premier Suite 3 Bedrooms with 2 King and 2 Single Beds

  • Max. number of persons: 7
  • Area: From 153
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Penthouse, 2 bedrooms with 2 king size beds

  • Max. number of persons: 5
  • Area: From 425
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Penthouse, 3 bedrooms with 3 king size beds

  • Max. number of persons: 7
  • Area: From 425
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Junior Suite with 1 King Sized Bed

  • Max. number of persons: 3
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

A LA MAISON WINE & DINE

Type of cuisine: French

Photo non contractuelle / Strictly non binding

An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.

EXECUTIVE FLOOR LOUNGE

Photo non contractuelle / Strictly non binding

This is a classic concept executive lounge with a Korean traditional plaid motif. Lounge breakfast, a variety of snacks and teas, and happy hour drinks are available.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 34

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,758 reviews

tripadvisor

TripAdvisor Rating 5.0/5

296 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.7/5

Yano Solo - 02/12/2019 Confirmed reviews ALL

My room took long to clean and the utensils and cooking weren't cleaned thoroughly.

Almost perfect

Customer review rating 4.7/5

Swc Couples - 29/11/2019 Confirmed reviews ALL

Everything was perfect except one thing. The bathrobe in the bathroom smelled like cigarettes.

Dear Mr. C., Warm greetings from at Grand Mercure Ambassador Hotel and Residence Seoul Yongsan! Thank you and taking your precious time to share feedback with us. I do appreciate for your candid feedback. Firstly, I would like to take this opportunity to offer you our sincere apologies for the regrettable experience especially on bad odor from the bathrobe during your recent stay. This is not the level of service that we strive for here at Grand Mercure Ambassador Seoul Yongsan. We will continue to working on improve the room readiness in order to avoid similar inconvenience in the future stay. We deeply value your comments and are committed to providing you with the highest level of service simply because our customers deserve the very best. I understand that our apologies will not make up for the inconvenience you have experienced with us, however it would be greatly appreciated if you could kindly give us an opportunity in the future of welcoming you back so that we will do our utmost to restore your faith in the Grand Mercure Ambassador Hotel and Residence Seoul Yongsan. Looking forward to welcoming you back at Grand Mercure Ambassador Hotel and Residence Seoul Yongsan. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Yongsan Seoul
Customer review rating 4.7/5

Anonymous Families - 23/11/2019 Confirmed reviews ALL

Excellent—one of the most pleasant and hospitable properties I have ever stayed at

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Yongsan Seoul

Surprisingly good

Customer review rating 4.7/5

Anonymous Families - 22/11/2019 Confirmed reviews ALL

New, five star quality rooms. I enjoyed the honeycomb at the breakfast buffet, the furnishings of the rooms and the generally good, new and clean condition. The hotel was quiet and felt private. Only aspects that could be improved were having a firmer pillow and more consistent quality of service staff. Some were good, some seemed inexperienced.

Excellent facilities and services

Customer review rating 4.7/5

Mavis K. Friends - 21/11/2019 Confirmed reviews ALL

Very satisfying experience.

The high level of service, the accommodations and the food were all outstanding.

Customer review rating 4.7/5

Mike Business - 20/11/2019 Confirmed reviews ALL

It started with my flight being delayed and I had pre-arranged transportation from the airport to the hotel. I called the hotel to hopefully get my transportation changed to match my new flight plans. The team members were extremely helpful and successfully made the changes which was a great relief to me as I worried about changing my flight plans. Such great service from your team! Rooms were very comfortable, clean and welcoming.

Better than Expected!

Customer review rating 4.7/5

H. Business - 18/11/2019 Confirmed reviews ALL

Fantastic. Particularly, all of your staff are very kind and principled.

Dear H., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and taking your precious time to share feedback with us. We are highly appreciated your kind review. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan catches every opportunity to delight our valued guests through our authentic service. It was our great pleasure to read your compliments, which will inspire my team. Once again, thank you so much for your recent stay and sharing your kind comments. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Yongsan Seoul

Professor & Advisor

Customer review rating 4.7/5

Ibrahim A. Business - 17/11/2019 Confirmed reviews ALL

The hotel very clean, the staff are cooperative and helpful and smiling. The food is satisfying everyone irrespective of his origin of faith. The hotel room is very spacious and have all essential things traveler need . Very close to subway and train-station., downtown. I really value the money I paid.

Dear Ibrahim A., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Yongsan Seoul

Fairly OK

Customer review rating 4.7/5

Vladimir Solo - 16/11/2019 Confirmed reviews ALL

The overall experience was good even though there is a few details that can be and should be improved... No taxi service? Hard to get a taxi can come to the door...

Dear Vladimir, Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do provide the taxi service at the hotel lobby upon request. However I am afraid that if you call the taxi by the application in the guest room by choosing the location, the address might be indicated on the back road of the hotel. Therefore, we do recommend the guest typing the name of the hotel; Grand Mercure instead of choosing the location in order to have a taxi at the door. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Yongsan Seoul

Great Stay, Wish I Could Have Stayed Longer!

Customer review rating 4.7/5

Greg Business - 13/11/2019 Confirmed reviews ALL

It was a wonderful experience. Excellent customer service, amenities, food. I couldn’t have asked for more!

Dear Mr. Greg, We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Customer review rating 4.7/5

Sunny P. Business - 06/11/2019 Confirmed reviews ALL

The room was very clean and I love the linen of the bedroom. It was very fresh and good quality. The location was good and I liked the airport shuttle stop right in front of the lobby. My favorite was the sauna on 5th floor, it was good memory to soaking myself in the hot tub after my tight schedule to refresh my body. The breakfast buffet was so so... well, I meant it was okay but not good enough compare to the price what I paid. Other than that, it was pleasant trip. Thanks!!

Dear Ms. P., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistant Front Office Manager Front Office Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

A splendid journey in Seoul

Customer review rating 4.7/5

Marika Families - 03/11/2019 Confirmed reviews ALL

The hotel was excellent on service, food, room, ambient cleanliness, concierge, courtesy of all the employees, everything!

Dear Ms. Marika, We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistance Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Fantastic hotel to stay in Seoul with the family

TripAdvisor rating 5.0/5

Marika M Family - 03/11/2019 TripAdvisor review

The hotel was fantastic under every point of view,, facilities, services, rooms, cleanliness food, courtesy location... We just loved it ! Definitely we will choose it again when back to Seoul and we recommend it for family trips

Dear Ms. Marika M Thank you for choosing Grand Mercure Ambassador Hotel and Residences Seoul Yongsan as your Seoul hotel of choice. It is wonderful to see how well we took care of you and to know that all aspects of our service is from the check in to check out, as well as facilities, rooms, cleanliness food and courtesy location. On behalf of the entire team, we remain at your service at any time and we cannot wait until you return back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Warm regards, Hasmin Hwang as Hotel Manager

GREAT CONCIERGE AND FRONT DESK SERVICE AND CONSIDERATION!

Customer review rating 4.7/5

Anonymous Business - 02/11/2019 Confirmed reviews ALL

THE HOTEL STAFF ARE VERY UNDERSTANDING AND HELPFUL. ROOM FACILITIES BETTER THAN MOST HOTELS.

Dear Mr. L., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and taking your precious time to share feedback with us. We are highly appreciated your kind review. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan catches every opportunity to delight our valued guests through our authentic service. It was our pleasure to read your compliments which will inspire my team including me. Once again, thank you so much for your recent stay and sharing your kind comments. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Assistance Front Office Manager

Loved the hotel, especially the staff.

Customer review rating 4.7/5

Joseph M. Families - 31/10/2019 Confirmed reviews ALL

The hotel staff did an exceptional job making us feel welcome and assisting us in our stay.

Dear Joseph James M. JR, We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistance Front Office Manager

It was a great experience

Customer review rating 4.7/5

Shai Business - 30/10/2019 Confirmed reviews ALL

I really loved the hotel and the room, the facilities the great and the price is reasonable My only complaint was that it was very hard to adjust the temperature of the water in the shower (it was either too hot or too cold)

Felt like home

Customer review rating 4.7/5

Vicky S. Business - 22/10/2019 Confirmed reviews ALL

Great, clean and a feeling of being home.

Customer review rating 4.7/5

Shea D. Couples - 15/10/2019 Confirmed reviews ALL

The hotel staff were very helpful and accomadating to all of our needs. We thoroughly enjoyed our stay!

Customer review rating 4.7/5

Anonymous Families - 14/10/2019 Confirmed reviews ALL

we had an unremarkable stay. unfortunately we were not able to participate in any fireworks events and were even kicked off of the terrace on the 2nd floor. the roof garden was closed. the room was clean and taff were friendly, as expected.

Very satisfied experience

Customer review rating 4.7/5

Leo Friends - 09/10/2019 Confirmed reviews ALL

every thing is perfect

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