Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 560 reviews

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Grand Mercure Ambassador Hotel and Residences Seoul Yongsan - Image 1
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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Our accommodation(s)

Book this hotel
Room 1

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 pers. max
  • 65 m² / 699 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Telephone
Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A LA MAISON WINE & DINE

An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  560 reviews

TripAdvisor Rating  4.8/5  712 reviews

Certificate of excellence 2025

Excellent stay at Seoul

TripAdvisor rating 5.0/5

viveksingh25 TripAdvisor review

Dear viveksingh25, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for sharing such a wonderful review of your stay with us. We are thrilled to hear that you enjoyed our convenient location and seamless check-in and check-out. As part of the Seoul Dragon City complex, Grand Mercure is directly connected to Yongsan Station via a pedestrian bridge from the Novotel side, making it easy for guests to access the station and explore the city. It’s great to know that your Junior Suite met your expectations for comfort and cleanliness, and that small touches like the bidet, luggage storage service, and the convenience store (located on the 2nd floor or the next tower at ibis Styles) added to the ease of your travels. We’re also glad you enjoyed our breakfast selection (on the 3rd floor) and had an outstanding dining experience at Chinese Restaurant Fei (located on the 2nd floor of Grand Mercure). While you didn’t have the chance to try our other facilities this time, we hope this will give you a reason to visit us again and experience even more of what we have to offer. We truly appreciate your kind recommendation and look forward to welcoming you back for another excellent stay in Seoul. Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune. Kind regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Great hotel

TripAdvisor rating 5.0/5

Departure68538999602 Families - TripAdvisor review

Dear Departure68538999602, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your wonderful review. We are delighted to hear that you and your family enjoyed your 14-day stay with us in July, and that you found our location, cleanliness, and in-room facilities so convenient. It is especially heartwarming to know that Lena Lee at our Front Desk made such a memorable impression on your stay. I will personally share your kind words with her—she will be thrilled to know that her kindness and service made you feel so welcome. We truly appreciate your kind comments and look forward to welcoming you and your family back for another comfortable and enjoyable visit to Seoul. Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune. Kind regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

The worst 5-star hotel in Seoul city.

TripAdvisor rating 1.0/5

Key_Chances TripAdvisor review

Dear Stay31359659585, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your detailed feedback regarding your recent stay. We are truly sorry to learn that your experience did not meet your expectations, and we sincerely apologize for the multiple shortcomings you encountered. It is concerning to hear about the delays in responses, the lack of ownership in handling your requests, and the unwelcoming arrival experience. Your comments regarding the sauna service, Accor membership benefit recognition, and the condition of the room door have been carefully noted. We are addressing these matters directly with the relevant teams to ensure immediate corrective action and to reinforce training on professional hospitality standards. Your feedback is invaluable in helping us identify the areas where we must improve. While it is disappointing to know that we fell short during your stay, we hope you will allow us the opportunity to restore your trust on a future visit. Once again, please accept our sincerest apologies for the inconvenience and disappointment you experienced. Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune. Kind regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Customer review rating 0.5/5

Tae W. K. Families - Confirmed reviews ALL

안녕하십니까 고객님, 그랜드머큐어 EFL을 이용해 주셔서 진심으로 감사드립니다. 현재 운영중인 To-Go 서비스는 코로나19 시기, 타인과의 식사를 꺼려하시는 고객분들을 위해 마련된 옵션으로, 고객님께서 직접 현장에 방문하셔서 이용하시는 것을 원칙으로 하고 있습니다. 이에 따라, 현장에 방문하지 않으신 고객님을 대신해 음식을 제공해 드리는 방식은 운영하고 있지 않다는 점 양해 부탁드립니다. 앞으로 조식 이용 시 더 만족하실 수 있도록 구성과 리필 서비스에 더욱 신경 쓰고, 현장에서 세심하게 응대해드릴 수 있도록 노력하겠습니다. 감사합니다. 윤상호 드림 Grand Mercure Food & Beverage Assistant Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Customer review rating 5.0/5

Mork M. S. Business - Confirmed reviews ALL

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Other web-users rate our hotel

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  • 135 reviews 9.6/10 Cleanliness
  • 116 reviews 8.2/10 Amenities
  • 84 reviews 9.4/10 Vibe
  • 63 reviews 8.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.