Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 604 reviews

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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Our accommodation(s)

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 pers. max
  • 65 m² / 699 sq ft
  • Bedding 1 x King size bed(s)
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Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Telephone
Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  604 reviews

Customer review rating 5.0/5

Timothy J. H. Business - Confirmed reviews ALL

Super staff, helpful and kind

Dear Mr. Timothy J.. H., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share such an outstanding review and for rating your stay a perfect 10. We are truly delighted to hear that you had an excellent business stay with us and that our team made a positive impression through their helpfulness and kindness. Your exceptional ratings across all aspects of your experience—from check-in and accommodation to cleanliness, WiFi, and sustainability—are deeply appreciated and very motivating for our entire team. It is also wonderful to know that you would highly recommend our hotel to others. We sincerely hope this visit will encourage you to consider joining the ALL – Accor Live Limitless loyalty programme in the future, so you may enjoy additional benefits on your next stay. As we welcome the New Year, we would like to wish you a wonderful and happy New Year 2026. May this new year bring you everything you have dreamed of, along with good health, happiness, and many beautiful moments with your loved ones. Thank you once again for choosing to stay with us, and we sincerely look forward to welcoming you back again very soon. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Jeeae K. Families - Confirmed reviews ALL

The location is excellent, and it's clear that all the staff prioritize the comfort of their guests above all else. From the moment we arrived, the warm smiles of the staff in the lobby made my family and me feel truly at ease.

Dear Jeeae K., Thank you so much for sharing your kind and heartfelt review. We are truly delighted to know that you and your family felt comfortable and welcomed from the moment you arrived. It means a great deal to us to hear that our team’s smiles and genuine care made a positive impression on your stay. Providing a warm, supportive, and relaxing environment for our guests is what we strive for every day. We are especially grateful for your kind words about Manager Amy Song. She will be very happy to know that her efforts made your experience even more special. Your recognition of our team’s kindness and teamwork truly reflects the spirit we aim to share with every guest. Thank you once again for choosing to stay with us. We sincerely hope to welcome you and your family back again very soon. Warm regards, Erik Seo Front Office Assistant Manager Grand Mercure Hotel and Residences Seoul Yongsan

Customer review rating 5.0/5

Angela L. Business - Confirmed reviews ALL

Stayed here with my sister for 4 nights for a business trip. The room was immaculate and stylish, not to mention large, with a full-sized kitchen, a dining table for four, ample closet space, and my personal favorite, an LG washer/dryer combo, which I used every night to wash clothes. The front desk staff were delightful, and on my birthday, they surprised me. I really didn't expect it because I didn't tell my coworkers; only my sister knew, but they noticed me at the elevator and rushed to hand me a birthday card and a slice of tiramisu. All in all, I would definitely book with them again and recommend Grand Mercure to friends/family.

Dear Ms. Angela L., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you so much for taking the time to share such a wonderful review. We are truly delighted to hear that your stay with us was perfect from beginning to end. It’s fantastic to know that you and your sister enjoyed the spacious and stylish room, the fully equipped kitchen, the generous storage space, and especially the LG washer/dryer — a guest favorite indeed! We are also very happy that our team helped make your birthday extra special. Moments like this are exactly why we love what we do. We have already shared your kind words with Lena and Ana, and they were truly thrilled to hear that they contributed to making your stay memorable. Thank you once again for choosing Grand Mercure and for recommending us to your friends and family. We look forward to welcoming you back on your next visit, whether for business or leisure. ✨ May the rest of your 2025 be happy and memorable! Merry Christmas & Happy New Year 2026! Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Customer review rating 5.0/5

Mohamed A. Business - Confirmed reviews ALL

Returning visit, as I frequent Seoul for business

Dear Mr. Mohamed A., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to welcome you back and are thrilled to hear that you continue to enjoy your visits to Seoul with us. We truly appreciate your loyalty as an ALL Silver member and are glad that our team and services met your expectations. Your positive comments regarding our prompt booking response, accommodation, Wi-Fi, cleanliness, and sustainability initiatives are highly appreciated. It is always our goal to make every stay seamless and comfortable for our valued ALL members, and your feedback encourages us to continue doing so. We look forward to welcoming you back on your next business trip to Seoul and ensuring another exceptional stay. ✨ May the rest of your 2025 be happy and memorable! Merry Christmas & Happy New Year 2026! Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Customer review rating 5.0/5

Howard S. Solo - Confirmed reviews ALL

Had a comfortable room on the 23rd floor with a great view of Seoul. Room had a kitchenette and combo washer/dryer. Staff was helpful, friendly and spoke good English.

Dear Mr. Howard S., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed your comfortable room on the 23rd floor, the great view of Seoul, and the convenient kitchenette with the washer/dryer combo. We are also pleased that our team’s friendly and helpful service contributed positively to your experience. Your kind words about our daily housekeeping are greatly appreciated, as we always strive to provide spotless and comfortable accommodations for our guests. We truly value your loyalty as an ALL Classic member and are glad that you continue to enjoy the benefits of the program. Your trust and preference for Accor properties mean a lot to us, and we look forward to welcoming you back for another exceptional stay. ✨ May the rest of your 2025 be happy and memorable! Merry Christmas & Happy New Year 2026! Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Other web-users rate our hotel

  • 240 reviews 8.9/10 Location
  • 343 reviews 9.3/10 Room
  • 390 reviews 9.1/10 Service
  • 144 reviews 9.3/10 Comfort
  • 128 reviews 9.6/10 Cleanliness
  • 109 reviews 8.6/10 Amenities
  • 90 reviews 8.9/10 Vibe
  • 57 reviews 8.9/10 Wellness Area

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