Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 615 reviews

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

ALLSAFE approved hotel

Our accommodation(s)

Modern ambiance, very spacious suite with a comfortable high-end king-size bed, a separate work area, washer/dryer and full kitchen, LED TV & free Internet. Up to 2 adults & 1 child.

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 persons
  • 65 / 699 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

A LA MAISON WINE & DINE

An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  615 reviews

TripAdvisor Rating  5.0/5  521 reviews

Certificate of excellence 2023

An Unforgettable Stay at Grand Mercure

Customer review rating 5.0/5

Shirley S. Couples - Confirmed reviews ALL

My husband and I stayed at Grand Mercure Ambassador Hotel & Residence from 22nd to 27th April. Prior to arrival in Seoul, we did not expect much since it was s short stay. However we were deeply impressed by the room and the service received from the staff. Every staff was very helpful and attentive and they took care of every requests we brought up. As our main transportation in Seoul was mainly via taxi, the concierge was always very helpful to assist us and explained to the taxi driver clearly where we wanted to go. We are very thankful for their detailed attention given to us, especially Joel and Rok and the rest of the team members. For the reception, Eric was very helpful with our check in and we are very grateful for that too, Not forgetting to mention, the junior suite we booked was bright and clean and we love the view from the room! It was a memorable stay at Grand Mercure and we are glad that we made the right choice to stay here. If we were to go back to Seoul, we will surely stay at this hotel again.

Dear Ms. Shirley S., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay and taking your precious time to share feedback with us. I am very pleased to see your positive and encouraging comment. I have no doubt your compliments will go a long way towards motivating our employees to continuously provide a premium service for our valued guests. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan has always been committed to ensuring that higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensuring our guest’s entire visit is a memorable one. We remain grateful for all the feedbacks received from our guests and yours are no exception. We would like to thank you once again for your time in sharing your thoughts and experience with us. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Assistant Front Office Manager

Un bon hôtel Mercure

Customer review rating 4.5/5

L. Families - Confirmed reviews ALL

We had a nice time in Grand Mercure Hotel. Nice bedroom. But the breakfast was expensive, pity.

Dear Mr. L., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay and taking your precious time to share feedback with us. We are highly appreciated your kind review. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan catches every opportunity to delight our valued guests through our authentic service. It was our great pleasure to read your compliments, which will inspire my team. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Assistant Front Office Manager

A Pleasant and Unforgettable stay

TripAdvisor rating 5.0/5

Shirley S TripAdvisor review

Before arriving in Seoul with my hubby, we did not had much expectations about this hotel. We booked the hotel through Accor Plus after reading all the good reviews for this hotel. And much to my pleasant surprise, this is an excellent hotel with good location and excellent service. The junior suite room we booked was spacious with a great view of the city. It was cleaned and brightly lighted and had all the amenities we need. Not forgetting to mention, the service from the reception team and concierge team was excellent. They were friendly and helpful. As our main transportation in Seoul was via taxi, the concierge team always helped us to book the taxi and made an effort to explain clearly to the driver in Korean our destination. Especially for the two staff Joel and Rok, they were very patient and helpful They just wanted to ensure we arrive safely at the right destination. Hubby and I were so grateful for this. It was indeed an unforgettable stay here in this hotel and surely we were stay here again when we go back to Seoul again in near future

Dear 793shirleys, Warm greeting from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for taking the time to write such a lovely review about your stay. I really do have a team(Rok, Chief Concierge and Joel, Concierge) that pride themselves on delivering Tripadvisor award winning service, so I am very pleased to hear that you felt our service and facilities did not let you down. We strive to provide our customers with highest quality all the time and please stay tuned.☺️ Yours sincerely, Daeil Lee as Front Office Manager

Good stay and service

Customer review rating 4.5/5

Gustavo C. Solo - Confirmed reviews ALL

Good experience, however, in some ocassion they forgot to add some of the good that was used daily. Example: One day tissue was finish and next day the tissue was not replanty; same cases with the coffee capsules in couple of times was forgoten to leave some. But beside that, very good service.

Good stay

Customer review rating 4.5/5

Joseph L. Business - Confirmed reviews ALL

Nice room, hotel staffs' attitude are nice and the location also good.

Dear Mr. L., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay and taking your precious time to share feedback with us. We are highly appreciated your kind review. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan catches every opportunity to delight our valued guests through our authentic service. It was our pleasure to read your compliments which will inspire my team including me. Once again, thank you so much for your recent stay and sharing your kind comments. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

In partnership with TripAdvisor

Other web-users rate our hotel

  • 105 reviews 9.2/10 Location
  • 245 reviews 9.5/10 Room
  • 206 reviews 9.5/10 Service
  • 94 reviews 9.4/10 Cleanliness
  • 61 reviews 9.4/10 Comfort
  • 54 reviews 9.6/10 Vibe
  • 48 reviews 8.8/10 Amenities
  • 43 reviews 8.2/10 Breakfast

Powered by Trustyou

All our hotels in Seoul