Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 635 reviews

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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Our accommodation(s)

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 pers. max
  • 65 m² / 699 sq ft
  • Bedding 1 x King size bed(s)
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Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Telephone
Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  635 reviews

Customer review rating 5.0/5

Sehwan P. Business - Confirmed reviews ALL

great facility. all necessities are well equipped.

Dear Mr. Sehwan P., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you had a great stay and that you found our facilities well equipped with all the necessities for a comfortable visit. Your kind words regarding our cleanliness, breakfast, and overall service are truly appreciated and will be shared with the entire team. We are also pleased to know that you are a valued member of the ALL – Accor Live Limitless Silver program. It is always our pleasure to recognize our members and provide a rewarding experience, and we are glad this contributed positively to your stay. Thank you once again for your recommendation and support. We look forward to welcoming you back for another excellent stay in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Michelle K. Families - Confirmed reviews ALL

Our stay at Grand Mercure in Seoul was amazing and we hope to be back! Staff were amazing, friendly and always helpful with any of our needs and questions. Hotel was connected to a shopping centre and train station which was so useful and great for discovering! Our room was one of the best we have stayed at. A large 2 bedroom suite was perfect when travelling with 2 teenagers, allowing a spacious and comfortable stay. Thanks so much to the staff who made this an amazing experience and we hooe to see you again soon!

Dear Ms. Michelle K., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing your exceptional review following your recent family stay with us. We are truly delighted to read that your experience with us was so memorable. Your kind words about our team mean a great deal to us, and we are pleased to know that their friendliness and attentiveness contributed positively to your stay. It is also wonderful to hear that you enjoyed our convenient location with direct access to the shopping mall and Yongsan Station, making it easy to explore the city. We are especially glad that your 2-bedroom suite met your expectations and provided a spacious and comfortable environment for your family. Ensuring that our guests feel at home, particularly when traveling with family, is one of our top priorities. We also sincerely appreciate your loyalty as a member of ALL – Accor Live Limitless with Classic status, and for choosing to book through the ALL App. It is rewarding to know that you would recommend both our hotel and the loyalty program, and we look forward to providing you with even more benefits and memorable experiences in the future. Thank you once again for your kind feedback. It would be our great pleasure to welcome you and your family back in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Rachel A. Friends - Confirmed reviews ALL

Staff was super accommodating and friendly. They let me check in early without extra fee and were able to let us check out later. The hotel was clean. Would definitely stay with them again

Dear Ms. Rachel A.., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing your wonderful feedback following your recent stay with us. We are truly delighted to read that you had such a comfortable and accommodating experience. It is especially rewarding to know that our team’s friendliness and flexibility, including the early check-in and late check-out arrangements, contributed positively to your stay. Your kind words about the cleanliness of the hotel are also greatly appreciated. We are also grateful for your perfect scores across all areas and for your strong recommendation. It means a lot to our team to know that our efforts made a difference and that you would choose to stay with us again. As you are not yet a member of ALL – Accor Live Limitless, we would be pleased to introduce you to our loyalty program. Membership is complimentary and offers a range of benefits such as exclusive rates, points earning, and personalized services that can make your future stays even more enjoyable. Thank you once again for your kind feedback. We truly look forward to welcoming you back on your next visit. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Nicholas K. Business - Confirmed reviews ALL

As a world business traveler, i look for several key things in every stay. Clean comfortable rooms, with adequate space, office space, good Wi-Fi, and excellent daily service. The more effortless my stay is the more effective i am in my work. The Grand Mercure at Yongsan excels at all of these, and is my go to hotel when in Seoul.

Dear Mr. Nicholas F., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing your wonderful 100/100 review following your recent stay with us. It is truly rewarding to read such thoughtful feedback, especially from an experienced global business traveler. We are delighted to know that the clean and comfortable rooms, spacious layout, office space, reliable Wi-Fi, and attentive daily service met your expectations and helped make your stay effortless and productive. Providing a comfortable and efficient environment for our business guests is very important to us, so your comments mean a great deal to our entire team. It is also a great honor to hear that Grand Mercure Yongsan has become your “go-to hotel” when visiting Seoul. Your trust and loyalty are sincerely appreciated. Thank you as well for being a valued ALL – Accor Live Limitless Gold member. We are very pleased that your overall experience, from arrival to departure, met your expectations. We look forward to welcoming you back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan during your next visit to Seoul and continuing to provide you with a seamless and comfortable stay. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Brandon F. Families - Confirmed reviews ALL

The room was nice and clean. The room service was excellent and the front desk was definitely 6 star treatment! ⭐⭐⭐⭐⭐⭐

Dear Mr. Brandon F., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing such a wonderful and enthusiastic review of your stay with us. Reading your comments describing your experience as “Great, Excellent, Marvelous” truly made our day. We are delighted to know that you enjoyed your clean and comfortable room, the excellent room service, and the attentive service from our Front Desk team. Your description of receiving “6-star treatment” is an incredible compliment, and we will be very proud to share your kind words with the entire team. It is especially rewarding to hear that you felt warmly welcomed every time you left and returned to the hotel. We are also pleased that you enjoyed the breakfast, dining experiences, hotel facilities, and our sustainability initiatives, and that your booking experience through the Grand Mercure website was smooth and straightforward. Thank you as well for being a valued member of ALL – Accor Live Limitless. Your recognition and support mean a lot to us, and we are delighted that you felt well taken care of during your stay. It was truly our pleasure to host you and your family, and we are very happy to hear that you are already looking forward to returning. We cannot wait to welcome you back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan for another memorable stay. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Other web-users rate our hotel

  • 243 reviews 8.8/10 Location
  • 353 reviews 9.4/10 Room
  • 396 reviews 9.1/10 Service
  • 145 reviews 9.4/10 Comfort
  • 133 reviews 9.7/10 Cleanliness
  • 110 reviews 8.6/10 Amenities
  • 91 reviews 8.9/10 Vibe
  • 58 reviews 8.9/10 Wellness Area

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