Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 694 reviews

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan - Image 1
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan - Image 2
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan - Image 3
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan - Image 4

Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Our accommodation(s)

Book this hotel
Room 1

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 pers. max
  • 65 / 699 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  694 reviews

Customer review rating 4.5/5

Stephanie M. Families - Confirmed reviews ALL

Dear Ms. Stephanie M., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for sharing your wonderful feedback and for rating your stay 90/100. We are delighted to hear that you and your family enjoyed our convenient location, comfortable accommodations, peaceful views, and in-room facilities such as the laundry machine and dishwasher. It is also rewarding to know that our team's friendly hospitality, cleanliness standards, and fitness center contributed positively to your experience. As a valued ALL – Accor Live Limitless Classic member, we sincerely appreciate your loyalty and are grateful that you chose Grand Mercure Ambassador Hotel and Residences Seoul Yongsan for your stay in Seoul. We also appreciate your feedback regarding our sustainability initiatives. Your comments are valuable as we continue to refine our environmental practices while maintaining guest comfort and convenience. Thank you once again for your recommendation and kind words. We look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 4.0/5

Edwin T. Families - Confirmed reviews ALL

Dear Mr. Edwin T., Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay in our Two-Bedroom Suite and found the serviced apartment amenities, including the washing machine, convenient and comfortable. It is wonderful to know that your stay with us was a pleasant way to conclude your trip. We're also glad you appreciated our location and the easy access to the nearby shopping mall with its wide variety of dining options. At the same time, thank you for your constructive feedback regarding our breakfast buffet. We sincerely appreciate your comments, and we understand your expectation for a broader selection. Your feedback will be shared with our culinary team as we continually look for ways to enhance our breakfast experience and better meet our guests' expectations. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit and providing an even better experience. Kind regards, Erik Seo Front Office Assistant Manager Grand Mercure Hotel and Residences Seoul Yongsan

Customer review rating 4.5/5

John E. Families - Confirmed reviews ALL

Dear Mr. John E., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share your feedback following your family stay. We are delighted to hear that you enjoyed our spacious and comfortable accommodation, as well as our convenient location that allowed you to stay close to the city while enjoying a more relaxing environment. We truly appreciate your special mention of Jacob Sim from our Concierge team. Your kind words about his responsiveness, kindness, and dedication will be shared with him. At Grand Mercure Seoul Yongsan, we always strive to go above and beyond for our guests by providing thoughtful and personalized service, and we are delighted to see Jacob delivering this level of care. We also appreciate your valuable comments regarding the WiFi connection and the lobby fragrance. Your feedback has been shared with the relevant teams as we continuously strive to improve our guests’ experience. As a valued Silver member of ALL – Accor Live Limitless, we are pleased to know that you are enjoying our loyalty programme. Thank you for your continued support and for recommending ALL to others. We sincerely hope to have the pleasure of welcoming you and your family back to Grand Mercure Seoul Yongsan in the near future and providing you with another memorable experience. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Kristin B. Families - Confirmed reviews ALL

Dear Ms. Kristin B., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you and your family enjoyed your stay with us, and that our Two-Bedroom residence provided the perfect space for your needs. It is especially rewarding to know that the spacious layout, along with the dedicated work area, allowed both relaxation and productivity during your visit. We are also pleased that you were satisfied with the cleanliness of the accommodation, the arrival and departure experience, and the overall comfort of your stay. Your recommendation of our hotel to family and friends is truly appreciated and serves as a great encouragement to our team. We noticed that you are not yet a member of ALL – Accor Live Limitless. We would be delighted to welcome you to our loyalty programme, where members can enjoy exclusive rates, earn reward points, and access a variety of benefits across Accor hotels worldwide. Thank you as well for your positive ratings regarding our sustainability efforts. We remain committed to providing memorable guest experiences while continuing to reduce our environmental impact. Once again, thank you for your perfect overall rating and kind comments. We look forward to welcoming you and your family back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Eric L. Business - Confirmed reviews ALL

Dear Mr. Eric L., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to learn that you had such an enjoyable experience with us. Your kind comments regarding the cleanliness of our hotel, the comfort of our facilities, and the friendliness and helpfulness of our team are greatly appreciated. It is especially rewarding to know that every member of our staff contributed positively to your stay. We are also pleased to hear that you were satisfied with our breakfast, Wi-Fi service, and sustainability initiatives. Your recognition of the care taken to maintain both our guest rooms and public areas means a great deal to us. As a valued ALL – Accor Live Limitless Classic member, we sincerely appreciate your loyalty and are grateful for your recommendation of both our hotel and the loyalty programme. Feedback such as yours motivates our team to continue delivering memorable experiences to all our guests. Thank you once again for your perfect ratings and generous compliments. We look forward to welcoming you back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Other web-users rate our hotel

  • 250 reviews 8.7/10 Location
  • 381 reviews 9.3/10 Room
  • 413 reviews 9/10 Service
  • 157 reviews 9.2/10 Comfort
  • 153 reviews 9.6/10 Cleanliness
  • 120 reviews 8.7/10 Amenities
  • 95 reviews 8.9/10 Vibe
  • 63 reviews 9.2/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Seoul Hotels