Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 552 reviews

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Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Our accommodation(s)

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 pers. max
  • 65 / 699 sq ft
  • Bedding 1 x King size bed(s)

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Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A LA MAISON WINE & DINE

An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  552 reviews

TripAdvisor Rating  5.0/5  661 reviews

Certificate of excellence 2024

Great stay - home away from home.

TripAdvisor rating 5.0/5

Guide26227040629 TripAdvisor review

We stayed in a two bedroom suite for 8 days in October and 4 days in November. This hotel was truly a home away from home for us. Our suite had two full bathrooms, living room, dining room, kitchen, and washer/dryer combo which was a necessity for us. Our stay was broken up into two parts because we spent part of our time in Korea traveling to visit relatives living in different cities throughout Korea. We had a lot of luggage because we were in Korea for over 3 weeks, but we didn't want to travel with all of our luggage. We checked with the hotel to see if they could store some of our luggage for us (mainly our large suitcases). They were so accommodating and stored our luggage at no cost to us. When we returned for our second stay, within the time after we checked in and received the keys to our room, they already had our stored luggage waiting for us in our room. We also purchased a room package that included breakfast in the Executive Lounge. All of the staff working in the lounge were great. Bella was especially hospitable. Since we stayed there for so long, we got to see her everyday and she was always ready to greet us with a big smile and take us to our table (or at least the one that we always sat at while we were there). The food was incredible as well. They had such a wide ranging selection of all kinds of food (Korean, Asian, Western, etc.). One of our favorites was the dragon fruit (which seemed fitting with Yongsan being the Dragon City.) I highly recommend this hotel if you are traveling with family. We were there celebrating our parents' 50th wedding anniversary and our parents thoroughly enjoyed their stay there. Traveling throughout Korea was also a breeze because the hotel is located right next to Yongsan Train Station which has access to the KTX (bullet train). There's also a ton of restaurants and shopping within the train station and at the I-Park mall that is located right next to the station. It's all within walking distance and accessible via a sky bridge. We would definitely stay here again!

Large well furnished rooms. Great housekeeping staff.

Customer review rating 4.5/5

Sean Families - Confirmed reviews ALL

Great large rooms. We had the suite with two bedrooms. Please consider doing steam vacuum for the fabric sofas intermittently. There was a large of dust trapped there and our allergies were triggered.

Great stay

TripAdvisor rating 5.0/5

Aude J TripAdvisor review

Amazing hotel and very helpful concierge team. Big up to Mrs. Pauline who was really helpful during my stay!

Wonderful experience

TripAdvisor rating 5.0/5

Jade F TripAdvisor review

The hotel is near a mall and the yongsan train station which makes it really well located and of easy access. When I arrived I was really well taken care of! The check-in was quick and had all the informations given out. The decorations and the staff form the reception make the arrival very welcoming. The room was spacious and the bed was really comfortable. The pillows were fluffy and soft, just perfect. Everything was perfectly clean. The staff has been welcoming and caring which was really helpful. They also have a lot to offer in terms of amenities which makes the stay even better. I would totally recommend this hotel for the wonderful experience that you can get.

Amazing Stay

Customer review rating 5.0/5

Keith H. C. Families - Confirmed reviews ALL

The location is great with the walking bridge to the train station making it a 5 minute walk. We stayed in the one bedroom suite which was incredible. The dinner buffet on the Novotel side is a must visit as the food is amazing. The casino is also a great place to visit as it is open 24 hours and the food at the restaurant there is also really good. Bring your passport for casino registration.

Dear Keith C., We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your fantastic review and perfect ratings! We truly appreciate your loyalty as a Classic member of the ALL – Accor Live Limitless programme. It's great to hear that you had such a memorable stay with us. We are thrilled you enjoyed the convenience of our location, your incredible one-bedroom suite, and the dinner buffet at Novotel. It's wonderful to know you had a great time at the casino and enjoyed the food there as well. At Seoul Dragon City, we take pride in offering a variety of restaurants designed to delight every guest. From buffet dining to casual and fine dining options, there's something for everyone to enjoy during their stay. We also take pride in our casino, which provides an exciting and entertaining experience for all our guests. Your perfect scores for the booking experience and check-in mean a lot to us and motivate our team to continue delivering exceptional service. We look forward to welcoming you back soon. If there’s anything we can do to make your next visit even more memorable, please let us know. Safe travels! Warm regards, Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

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Other web-users rate our hotel

  • 216 reviews 8.7/10 Location
  • 335 reviews 9.2/10 Room
  • 346 reviews 9.1/10 Service
  • 149 reviews 9.1/10 Comfort
  • 115 reviews 9.7/10 Cleanliness
  • 92 reviews 8.8/10 Amenities
  • 83 reviews 9.5/10 Vibe
  • 51 reviews 6.9/10 Breakfast

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