Novotel Suites Ambassador Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.3/5 433 reviews

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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Description

Hotel extras

  • Located at the heart of Seoul, Yongsan is close to many popular landmarks

  • Directly connected to Yongsan station, the largest railroad and subway station in Korea

  • Each room with semi kitchen

  • Luxurious premier lounge

  • Restaurants, bars, convention spaces, and other facilities in the Seoul Dragon City complex

Our accommodation(s)

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Hotel location

Novotel Suites Ambassador Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.53177, 126.9631

Telephone
Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  433 reviews

TripAdvisor Rating  4.1/5  215 reviews

Customer review rating 3.5/5

Yi W. T. Families - Confirmed reviews ALL

would like to request for the children slipper

Customer review rating 5.0/5

Thu T. T. Families - Confirmed reviews ALL

Well located and friendly staff!

Customer review rating 1.5/5

Anastasia F. A. L. T. Couples - Confirmed reviews ALL

The housekeeper threw away the bedroom slippers and did not replace them for 3 days in a row, also did not provide bath towel, had to call and waited for over 1 hour had to redial to ask for towel.

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan. First of all, thank you for taking the time to share your detailed feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced with housekeeping, including the bedroom slippers and bath towel provision, as well as any confusion during check-in. This is certainly not the level of service we strive to provide, and we are truly sorry for the frustration it caused. Please be assured that your comments have been shared with the relevant departments to ensure immediate review and improvement of our housekeeping and guest services. Your feedback is invaluable in helping us enhance the quality of our service and prevent similar issues in the future. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back so we can provide a more seamless and enjoyable experience that reflects our 5-star standards. Thank you once again for your feedback, and we look forward to hosting you again in the near future. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 5.0/5

Abdulrahman A. Couples - Confirmed reviews ALL

Enjoy the rooms an view

Dear Guest, Warm greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for your kind feedback. We are thrilled to hear that you had a perfect experience with us and enjoyed both the rooms and the beautiful view. It’s wonderful to know that you had a pleasant stay overall, and we appreciate your high rating. As an ALL Gold member, your feedback means a lot to us, and we are grateful for your continued loyalty. We look forward to welcoming you back soon for another exceptional stay. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 4.5/5

John O. Families - Confirmed reviews ALL

Well located near train station with access to rest of Seoul. Atmosphere of a luxury hotel.

Dear Guest, Warm greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location and the luxury atmosphere of our hotel, making it a perfect base for exploring the rest of Seoul. We are also glad to know that our app made your booking process easy and convenient. We truly appreciate your recognition of our efforts towards sustainability and the quality of our services. Your satisfaction, especially as a valued Gold member, means a lot to us. We look forward to welcoming you back for another exceptional experience on your next visit. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

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Other web-users rate our hotel

  • 495 reviews 9.3/10 Location
  • 647 reviews 8.5/10 Room
  • 438 reviews 7.3/10 Service
  • 5 reviews 1/10 WiFi
  • 243 reviews 8.3/10 Comfort
  • 191 reviews 7.7/10 Cleanliness
  • 94 reviews 6/10 Food
  • 81 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.