Novotel Suites Ambassador Seoul Yongsan 5 stars
Customer review rating (ALL Rating) 4.4/5 278 reviews
ALLSAFE approved hotel
Located at the heart of Seoul, Yongsan is close to many popular landmarks
Directly connected to Yongsan station, the largest railroad and subway station in Korea
Each room with semi kitchen
Luxurious premier lounge
Restaurants, bars, convention spaces, and other facilities in the Seoul Dragon City complex
Cheongpa Ro 20 Gil 95, Yongsan Gu
INCHEON INTERNATIONAL AIRPORT:
INCHEON At 57km / 35 miles - Shuttle paying
SINYONGSAN STATION At 0km / 0 miles
YONGSAN STATION At 0km / 0 miles
Check-in from - Check out up to
Food Exchange is a premium all-day buffet restaurant in Novotel Seoul Yongsan hotel inspired by lively food markets found around the world. The spacious dining center presents a wide variety of gourmet dishes inspired by local cultures and recipes.
Brasserie <THE 26> features a variety of food menus & cocktails. You can also enjoy a panoramic city view of Yongsan during the day and glittering night view in the evening.
An unforgettable experience! Large, well-designed, the suite includes a separate lounge and a bathroom. It offers unbeatable facilities: King bed or 2 Single beds, work area, washer, dryer, microwave, LED TV, free internet. Up to 2 adults and 1 child.
100% genuine reviews from our guestsFind out more
Customer review rating 4.5/5
Tiara Friends - Confirmed reviews ALL
I chose this spot for a staycation and I thoroughly enjoyed it. There was a bit of miscommunication about my food allergies, but they quickly fixed the problem and I was able to continue to enjoy my stay. The bed was very comfortable and having a washing machine in room was very useful. I was also able to enjoy some of the food at the hotel. It was very delicious. I'd love to come again.
Customer review rating 4.0/5
Dan Couples - Confirmed reviews ALL
Satisfied overall, dissatisfied with the parking option.
Dear Kwangil N., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donald Cha Assistant Front Office Manager
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
I was delighted to stay in the highest floor. Food was great, location was great as it is short walking distance to Yongsan station. My only issue that I had was when I tried to book another day, via the room I was currently in, I was immediately told that they we were all booked/sold out and I needed to leave. It seemed like the woman didn’t even check to if she could accommodate us. I immediately got off the phone and book the same room on the Novotel website without ANY issues. This was extremely disappointing and inconvenient because we had to check out, wait three hours, then check back in. We ended up losing 3 hours in our day plans. This could have all been avoided if the woman would’ve just took the time to check if we could keep the room we were already in.
Customer review rating 3.5/5
Hazel M. Business - Confirmed reviews ALL
I stayed on the 32nd floor, a suite room. The view was amazing. As a platinum member I get to enjoy the breakfast & evening cocktail at the lounge on the 26th floor. All sounded good until the breakfast que was more than a 30mins wait! Apparently it’s always overcrowded on weekends- so I was told to go to the 2nd floor- the food exchange - not a dine in - also overcrowded- I was given some boxes to do a take out to eat in my room. The buffet was the same food every morning. So I was already bored with the breakfast by day 3. Wasn’t what I expected when I booked a weekend trip!! Housekeeping was good, the in room menu had a good variety & the food was good. The hotel has a bridge that links to the yongsan station & also some malls. Easy access. There are several hotels that’s connected together to form the Dragon City. Worth a visit.
Dear Hazel M., Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
The service was really kind, food was great, the room was great, loved the washer/dryer.
Dear Irma S., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donald Cha Assistant Front Office Manager
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