Novotel Suites Ambassador Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.4/5 704 reviews

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Description

Hotel extras

  • Located at the heart of Seoul, Yongsan is close to many popular landmarks

  • Directly connected to Yongsan station, the largest railroad and subway station in Korea

  • Each room with semi kitchen

  • Luxurious premier lounge

  • Restaurants, bars, convention spaces, and other facilities in the Seoul Dragon City complex

Our accommodation(s)

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Room 1

Hotel location

Novotel Suites Ambassador Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.53177, 126.9631

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  704 reviews

Customer review rating 0.5/5

Taksh A. Friends - Confirmed reviews ALL

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for taking the time to share your feedback following your recent stay with us. We sincerely regret to learn that your stay was affected by the air conditioning in your room. Please accept our heartfelt apologies for the discomfort you experienced, especially during the warm summer weather. We understand how important a comfortable room temperature is, and we are truly sorry that we did not meet your expectations. Please be assured that your comments have been shared with our Engineering team for a thorough inspection and the necessary measures to help prevent similar situations in the future. We also sincerely appreciate your continued support as an ALL Classic member. Although we understand that this experience was disappointing, we hope you will give us another opportunity to regain your trust and provide you with the comfortable stay you rightfully expect from us. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 4.5/5

Khin K. L. Business - Confirmed reviews ALL

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for sharing your thoughtful feedback following your recent business stay with us. We are especially pleased to know that returning to a fresh and well-prepared room each day made your stay comfortable and enjoyable. Your kind recognition of our housekeeping team's dedication to cleanliness and attention to detail is truly appreciated and will serve as wonderful encouragement to them. We are also grateful for your continued support as an ALL Classic member. It is always our pleasure to welcome valued members of our loyalty programme, and we hope to provide you with another pleasant and seamless experience during your next visit. We look forward to welcoming you back again soon. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 5.0/5

Samuel T. Families - Confirmed reviews ALL

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for taking the time to share your outstanding feedback following your recent stay with us. We are truly delighted to know that you had such an enjoyable experience and that you were satisfied with your room, our convenient location, and the service provided by our team. It is especially rewarding to receive your perfect ratings across all aspects of your stay and to know that you would recommend both our hotel and the ALL – Accor Live Limitless loyalty program. Your kind words are a wonderful source of motivation for our entire team. Thank you once again for choosing Novotel Suites Ambassador Seoul Yongsan. We sincerely appreciate your loyalty as an ALL Gold member and look forward to welcoming you and your family back for another memorable stay. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 4.0/5

Steven W. Families - Confirmed reviews ALL

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to know that you enjoyed our convenient location and that our team helped make your stay a pleasant one. We are especially grateful for your kind recognition of our staff's assistance with your luggage. At the same time, we sincerely apologize that the cleanliness of certain areas did not meet your expectations. Your comments regarding the room and public areas have been shared with our Housekeeping team so that we can improve our attention to detail. We are especially delighted to hear that you enjoyed our shampoo and conditioner. Thank you very much for your kind compliments. As for your question, these amenities are part of a collection that was specially created exclusively for our hotel complex. They were produced as a custom order and are not available for retail purchase, so unfortunately they cannot be found elsewhere, including in the United States. We truly appreciate knowing that you enjoyed them, and your kind feedback means a great deal to us. Thank you once again for choosing Novotel Suites Ambassador Seoul Yongsan. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better experience. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 4.0/5

Hwee K. C. Families - Confirmed reviews ALL

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan. Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you enjoyed our convenient location. However, we sincerely apologize for the inconvenience caused by the noise from the piping system in your room, as well as the Wi-Fi connection not fully meeting your expectations. We understand how these issues may have affected your overall comfort during your stay. Please rest assured that your comments have been shared with the relevant departments for review as we continuously work to improve our facilities and services. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Novotel Suites Ambassador Seoul Yongsan and provide you with an even more comfortable stay. Warm regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Other web-users rate our hotel

  • 576 reviews 9.3/10 Location
  • 761 reviews 8.8/10 Room
  • 556 reviews 7.9/10 Service
  • 304 reviews 8.8/10 Comfort
  • 258 reviews 8.4/10 Cleanliness
  • 193 reviews 8.1/10 Amenities
  • 115 reviews 7.2/10 Food
  • 106 reviews 7.6/10 Breakfast

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