Novotel Suites Ambassador Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.4/5 668 reviews

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Description

Hotel extras

  • Located at the heart of Seoul, Yongsan is close to many popular landmarks

  • Directly connected to Yongsan station, the largest railroad and subway station in Korea

  • Each room with semi kitchen

  • Luxurious premier lounge

  • Restaurants, bars, convention spaces, and other facilities in the Seoul Dragon City complex

Our accommodation(s)

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Hotel location

Novotel Suites Ambassador Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.53177, 126.9631

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  668 reviews

Customer review rating 5.0/5

Milorad S. Families - Confirmed reviews ALL

Really nice clean hotel.with good service

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you very much for taking the time to share your feedback and for awarding us a perfect score following your recent stay. We are delighted to know that you enjoyed your stay with us and that our service met your expectations. Your kind comments are truly appreciated and serve as great encouragement to our entire team. We also sincerely appreciate your loyalty as an ALL Classic member and your continued support of our brand. Thank you once again for choosing Novotel Suites Ambassador Seoul Yongsan. We look forward to welcoming you and your family back for another enjoyable stay in the future. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 3.5/5

Muhammad S. B. A. Families - Confirmed reviews ALL

Good hotel. It was great to have microwave and washing machine with dryer. Close to subway

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you had a comfortable stay and that our location and in-room facilities contributed positively to your experience. At the same time, we appreciate your overall rating and have carefully noted your feedback. We remain committed to continuously enhancing our services and facilities to provide an even better experience for our guests. We would also like to sincerely thank you for your loyalty as an ALL Diamond member and for your continued support of our brand. We look forward to welcoming you and your family back again in the future. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 3.5/5

Godiwala R. Families - Confirmed reviews ALL

Chaos at the lobby and reception area all the time. No help offered with luggage at the main door or to send up to our rooms. Does not feel like a 4 or 5 star experience unfortunately. That being said, the room and view were lovely.

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for taking the time to share your feedback and for your loyalty as an ALL Gold member. We truly appreciate your continued trust in Accor and are grateful that you chose to stay with us during your family visit to Seoul. While we are delighted to know that you enjoyed the comfort of your suite and the beautiful view, we are sorry to learn that certain aspects of your arrival and departure experience did not reflect the level of service you were expecting. We understand how important a smooth and welcoming experience is, particularly when travelling with family, and regret that we fell short in these areas. Your comments regarding the reception experience, luggage assistance, and the delay encountered during check-out have been carefully reviewed and shared with the relevant teams. Feedback such as yours is invaluable as we continuously strive to enhance the quality of our service and overall guest experience. Thank you once again for sharing your valuable feedback. We hope to have the pleasure of welcoming you and your family back in the future and providing a stay that is memorable for all the right reasons. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 5.0/5

Guo H. L. Families - Confirmed reviews ALL

Great hotel, definitely will stay again if I come to Seoul again.

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you very much for taking the time to share your feedback and for awarding us a perfect score following your recent stay. We are delighted to know that you had a comfortable stay and enjoyed our convenient location. It is especially rewarding to learn that your experience left such a positive impression and that you would choose to stay with us again on your next visit to Seoul. Thank you once again for your kind words and support. We look forward to welcoming you back in the near future for another memorable stay. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 4.0/5

Theresa E. Solo - Confirmed reviews ALL

Pleasant. Allowed me check in early

Dear Guest, Greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for taking the time to share your feedback following your recent stay with us and for your loyalty as an ALL Classic member. We are pleased to know that you enjoyed a comfortable stay and found our location convenient for exploring the city. It is also wonderful to hear that the early check-in contributed positively to your overall experience. We greatly appreciate your kind feedback and look forward to welcoming you back on your next visit to Seoul. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Other web-users rate our hotel

  • 561 reviews 9.3/10 Location
  • 741 reviews 8.8/10 Room
  • 533 reviews 7.8/10 Service
  • 295 reviews 8.8/10 Comfort
  • 250 reviews 8.4/10 Cleanliness
  • 183 reviews 8.2/10 Amenities
  • 110 reviews 6.9/10 Food
  • 102 reviews 7.5/10 Breakfast

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