Hotel Naru Seoul - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,036 reviews

Hotel Naru Seoul - MGallery Collection - Image 1
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Description

Hotel extras

  • Collaboration with local artists to bring a vision of contemporary Seoul

  • Five restaurants and bar offering a variety of gastronomic experiences

  • Infinity Pool with stunning Han River view

  • The unparalleled Han River and Seoul's signature skyline view

  • Sustainably built and biophilic interior design for restorative tranquility

Our accommodation(s)

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Hotel location

Hotel Naru Seoul - MGallery Collection

8 Mapodaero, Mapogu
04176 SEOUL
South Korea

GPS:37.53715, 126.94399

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,036 reviews

Customer review rating 5.0/5

Jill B. Business - Confirmed reviews ALL

Greeted with good service and a nicely scented lobby, our room was very comfortable with great views of the River Han, and an excellent restaurant.

Dear Jill B., Thank you very much for choosing Hotel Naru Seoul – MGallery and for taking the time to share your thoughtful feedback with us. We are truly delighted to hear that your stay began on a positive note with a warm welcome and the pleasant fragrance of our lobby. It is always our intention to create a welcoming atmosphere from the very first moment guests arrive, and we are glad this made a good impression on you. We are also very pleased that you found your room comfortable and were able to enjoy the beautiful views of the Han River. The river scenery is one of the highlights of our hotel, and it is wonderful to know it contributed to a more memorable and relaxing stay. Thank you once again for your valuable comments. We sincerely look forward to welcoming you back to Hotel Naru Seoul – MGallery for another enjoyable and memorable stay in the future. Warm regards, Hotel Naru Seoul – MGallery General Manager Simon Kim

Customer review rating 0.5/5

Yasushi M. Families - Confirmed reviews ALL

They put away my swimsuit along with the bath towel. They found it later, but they didn't offer a proper apology.

Dear Yasushi M., Thank you very much for sharing your feedback with us, and please accept our sincerest apologies for the inconvenience and distress caused during your stay. We are truly sorry that your swimsuit was mistakenly collected together with the bath towel. Although we are relieved that the item was eventually found, we deeply regret that the situation occurred in the first place. More importantly, we sincerely apologize that our response afterward did not convey the level of care, empathy, and genuine apology that you deserved as our valued guest. We fully understand how upsetting and uncomfortable this experience must have been, and we are very sorry for the frustration and disappointment caused. Your feedback has been carefully shared with the relevant team to ensure greater attention is given to guest belongings and to reinforce the importance of responding with professionalism and sincere hospitality in such situations. Please accept our heartfelt apologies once again. We truly value your feedback, and we hope to have the opportunity to restore your confidence in us with a much better experience in the future. Warm regards, Hotel Naru Seoul – MGallery General Manager Simon Kim

Customer review rating 5.0/5

Kyung H. S. S. Business - Confirmed reviews ALL

Perfect location and stylsh interiors

Dear S., Thank you very much for choosing Hotel Naru Seoul – MGallery and for taking the time to share your kind feedback. We are truly delighted to hear that you enjoyed our excellent service, perfect location, and stylish interior design. It is always rewarding for our team to know that these key aspects of the hotel contributed positively to your overall experience and left a strong impression during your stay. Our team takes great pride in providing attentive and thoughtful service, and your recognition means a great deal to all of us. We are also pleased that you appreciated the hotel’s design and atmosphere, which have been carefully created to offer a comfortable yet refined experience for our guests. Your encouraging words are sincerely appreciated and will be shared with our entire team as a valuable source of motivation. Feedback like yours inspires us to continue maintaining and improving the quality of both our facilities and services. We sincerely hope to have the pleasure of welcoming you back to Hotel Naru Seoul – MGallery in the near future, where we will do our utmost to provide another memorable stay. Warm regards, Hotel Naru Seoul – MGallery General Manager Simon Kim

Customer review rating 5.0/5

Andrina L. Couples - Confirmed reviews ALL

When me and my husband was leaving to take the taxi at your pickup/drop off entrance, one of your staff who looks like IU's boyfriend was very kind and helped us with our baggages with a great smile! :) even my husband complimented him!

Dear Andrina L., Thank you very much for sharing your lovely feedback with us. We are truly delighted to hear that you and your husband had such a pleasant departure experience at Hotel Naru Seoul – MGallery. It is especially heartwarming to know that our team member assisted you with your luggage with a warm smile and left such a positive impression on both of you. Your kind words and thoughtful compliment will certainly be shared with our staff, as they serve as a great encouragement to continue delivering genuine and attentive hospitality to all our guests. We sincerely appreciate your stay and look forward to welcoming you back again in the near future. Warm regards, Hotel Naru Seoul – MGallery General Manager Simon Kim

Customer review rating 4.5/5

Chia F. C. Couples - Confirmed reviews ALL

As a frequent traveler to Seoul multiple times each year, I was delighted to stay at such a perfect hotel for a truly relaxing getaway. From arrival to departure, the hotel team delivered impeccable service with remarkable attention to detail. The comfortable suite felt just like home, while the magnificent river view from the room was unmatched, adding unforgettable memories to this trip.

Dear Chia F. C., Thank you very much for choosing Hotel Naru Seoul – MGallery and for sharing your gracious feedback. It is truly an honor to have welcomed you, especially as a valued guest who visits Seoul frequently. We are sincerely delighted to know that your stay with us provided a relaxing and memorable getaway. We are especially pleased to hear that our team’s attentive service and attention to detail made a meaningful impression from arrival through departure. Knowing that your suite felt like a home away from home, and that the magnificent river view created unforgettable moments, is deeply rewarding for all of us. Your kind words are greatly appreciated and serve as wonderful encouragement for our team to continue delivering the highest standards of hospitality. We truly value your comments and will do our utmost to ensure your next stay is even more comfortable and memorable. We sincerely look forward to the pleasure of welcoming you back again in the near future. Warm regards, Hotel Naru Seoul – MGallery General Manager Simon Kim

Other web-users rate our hotel

  • 378 reviews 8.9/10 Location
  • 799 reviews 9.1/10 Room
  • 721 reviews 9/10 Service
  • 236 reviews 9.2/10 Cleanliness
  • 216 reviews 9.2/10 Vibe
  • 215 reviews 9.4/10 Breakfast
  • 195 reviews 8.5/10 Food
  • 138 reviews 8/10 Pool

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