Hotel Naru Seoul - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,101 reviews

Hotel Naru Seoul - MGallery Collection - Image 1
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Description

Hotel extras

  • Collaboration with local artists to bring a vision of contemporary Seoul

  • Five restaurants and bar offering a variety of gastronomic experiences

  • Infinity Pool with stunning Han River view

  • The unparalleled Han River and Seoul's signature skyline view

  • Sustainably built and biophilic interior design for restorative tranquility

Our accommodation(s)

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Hotel location

Hotel Naru Seoul - MGallery Collection

8 Mapodaero, Mapogu
04176 SEOUL
South Korea

GPS:37.53715, 126.94399

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,101 reviews

TripAdvisor Rating  5.0/5  1,041 reviews

Certificate of excellence 2025

Wonderful view and attractive, comfortable accommodation

TripAdvisor rating 4.0/5

Anne M TripAdvisor review

I stayed for three nights in a deluxe king room with a fabulous panoramic view of the river, bridges including a pretty red arched one, motorways curving around, city buildings and the opposite bank where I spotted an attractive park which I had to visit! That side of the room was nearly all floor-to-ceiling windows, and I so much enjoyed the view both day and night. The accommodation itself was spacious, comfortable and well-designed. The lounge and desk chair were just the right height, there was a nice little marble-topped table, and a cool curve-shaped cabinet for the cups, glasses, tea, coffee, capsule machine (yay!) and mini bar snacks and drinks at the top, and the fridge below. I liked the curves in the ceiling and internal doorway too. There were lots of TV channels to choose from. A bit more info in English about using the TV remote would've been useful, but I saw some interesting Korean dramas. There was a tablet for hotel info, room service etc which worked well, as did the WiFi. The window drapes and curtains could be operated electronically or manually. The lights were operated from the bed and that also worked well. The desk had three types of plugs for phone charging but I found charging there was slow, and there was only one power socket suitable for my Australian adaptors (unless I pulled out the bedroom lamp or tablet cords, which I did as I had several devices to charge). The bathroom was good with a lovely round bath, separate shower, big marble benchtop and stone tiles. The toilet and shower doors were clear glass which might not suit everyone. I appreciated having bath crystals and body lotion (which not many hotels supply these days). Hotel bathrooms never seem to have enough towel racks and here the two hooks were being used for the provided bathrobes. There was a decent amount of shelving and clothes hanging space. There was a safe, set of scales, iron and ironing board, umbrella and fire extinguisher. Supplies like coffee capsules, teabags and toiletries were good quality. On the third day the housekeeping staff didn't supply a spare toilet roll. I don't know if this was an oversight or a policy on the last day to reduce theft, but it made me anxious in case I ran out. I expect though that I would've been given an extra one if I'd asked though. Staff were nice and spoke some English. I had one breakfast there and it was really good, a big buffet with a range of Korean and western choices, and a yummy cooked egg dish made as you waited. I had one room service meal which had a variety of dishes - mostly good but I found the pork spareribs tough. The cafe/takeaway pastry and sandwich shop in the lobby had great food. There were plenty of shops nearby. The hotel is not far from the Mapo Subway Station, and less than 15 minutes walk to Gongdeok Station where there's access to two metro lines, the AREX airport line and one other line. You can travel directly to central Seoul from there. Issues were minor and I'd be happy to stay again.

Dear Anne M, Warm greetings from Hotel Naru Seoul – MGallery. Thank you very much for choosing to stay with us and for taking the time to share such a thoughtful and detailed review of your experience. The insights you have provided are truly meaningful to us and serve as valuable feedback as we continue striving to enhance the quality of our services. We are delighted to hear that you enjoyed our signature Han River views both during the day and at night throughout your stay. It is also greatly appreciated that you positively recognized not only our facilities and location, but also the service provided by our team. Your kind comment about your willingness to stay with us again is a tremendous source of encouragement for all of our staff. We will continue to do our utmost to ensure that your next visit is just as comfortable and memorable, and fully meets your expectations. Once again, thank you sincerely for sharing your time and for providing such considerate and genuine feedback. We truly look forward to welcoming you back in the near future. Kind regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

Great Hotel, Unforgettable Stay

TripAdvisor rating 5.0/5

Traveler01630005291 TripAdvisor review

For my four-day trip to Seoul, I chose the Naru MGallery Hotel for the first two days. Location: Beautiful scenery along the Han River. Conveniently located near Mapo Station, easy to access by métro. Room: River view room. The room was a bit small, but very clean and well-equipped. Welcome Gift: Very generous (2026 times better than the Fairmont across the street). Dining: I only tried breakfast. Definitely worth the price. Sports Facilities: There's a small gym and a standard swimming pool. Surprised to see an outdoor infinity pool, but unfortunately, it was only good for taking pictures in winter. Service: Excellent. Every staff member I encountered did their best. For example, in the breakfast restaurant, I asked for vinegar, and the manager immediately gave it to me. The next day, he recognized me and asked if I needed vinegar, which surprised me greatly. (Later I realized that Chinese vinegar is different from Korean vinegar.) Most noteworthy was Mme. Summer, the staff member at check-in. She was very attentive and detailed in explaining everything about the hotel check-in process—although I still didn't quite understand it afterwards. She also enthusiastically reminisced about her travel experiences in Shanghai, China. The chat was brief but enjoyable. As the saying goes, first impressions matter, and I'm grateful to Mme. Summer for making my first day in Seoul so warm and welcoming. There are 7 billion people in this world, but there are always some you can't forget and look forward to seeing again. I checked on TripAdvisor, and this hotel is ranked number one in Seoul. Based on my experience, it's not fake, you can rest assured to stay. If I have the chance to go to Seoul again, I will still choose the Naru MGallery Ambassador Hotel.

Dear Traveler01630005291, Warm greetings from Hotel Naru Seoul – MGallery. Thank you so much for taking the time to share your thoughtful and detailed review of your recent stay at Hotel Naru Seoul – MGallery. We are truly delighted to hear that you had such a memorable experience during your time with us. We are particularly pleased that you enjoyed the stunning river view from your room and appreciated the high level of service provided by our team. Summer’s attentiveness and personal touch are exactly the qualities we strive to offer our guests, and we are grateful for your kind words recognizing her efforts. It is our sincere hope that every guest feels as warmly welcomed as you did. Your feedback about our breakfast offerings and facilities is also much appreciated. We are pleased that you found value in the services provided, and we will continue to work diligently to maintain the high standards that made your stay so enjoyable. Should you have the opportunity to return to Seoul, we would be honored to welcome you back to Hotel Naru Seoul – MGallery. We look forward to the privilege of hosting you again and making your next visit even more memorable. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

My honest opinion.

TripAdvisor rating 5.0/5

Navigator32002572210 TripAdvisor review

My second time in the hotel and as always staff are great, My special thanks for amazing smile and service goes to angie, She's such a kind person and always made sure that everything was going well for me, Trully professional and helpful, And thanks for Layla,Pamela,Philip for great service, The hotel meets my expectations and everything was exceptional, The only thing I would suggest is creating a 24h dine in menu, Otherwise everything was great, I'll be coming back definitely.

Dear Navigator32002572210, Thank you so much for taking the time to share your thoughtful feedback. We are absolutely delighted to hear that you had another wonderful stay with us at Hotel Naru Seoul – MGallery, and that our team was able to meet your expectations once again. Your kind words about Angie are truly appreciated. We are grateful for your recognition of her exceptional service, and we will be sure to pass along your compliments to her. She, along with Layla, Pamela, and Philip, is dedicated to providing the highest level of service, and we are thrilled to know that their efforts contributed to making your stay enjoyable. We also appreciate your valuable suggestion regarding a 24-hour dine-in menu. Rest assured, we will take this into consideration as we continue to strive for continuous improvement in our services to better meet the needs of our guests. Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back on your next visit and providing you with another exceptional experience. Wishing you all the best, and we can't wait to see you again soon. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

Customer review rating 5.0/5

Paul K. Business - Confirmed reviews ALL

I would like to specially thank Joy, who made a perfect start for our check helping out with early checking, room upgrades to providing welcome drink voucher, which did make a perfect stay for my companion who I needed to treat nicely. My companion really liked the overall stay and had a wonderful time.

Dear Mr. K., Warm greetings from Hotel Naru Seoul – MGallery. On behalf of all our team members, I would like to take a moment to thank you for choosing Hotel Naru Seoul – MGallery for your stay. We are thrilled to hear that you had a wonderful stay and that our hospitality positively impacted your experience. It’s especially rewarding to know that Joy was able to assist you with early check-in, room upgrades, and welcome drink vouchers, ensuring your companion had a memorable stay. We truly appreciate you recognizing her efforts, and we will be sure to pass along your thanks to her. Your valuable feedback means a great deal to us, and should your travels bring you back to Seoul, we would be delighted to welcome you again in the near future. Warm regards, Simon K. General Manager Hotel Naru Seoul – MGallery

Customer review rating 4.0/5

Lih Y. S. F. Couples - Confirmed reviews ALL

They are very meticulous to the smallest details like different sizes for in room slippers, bathrobe and amenities. The room was great, the view was awesome and the breakfast was delicious.

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Other web-users rate our hotel

  • 399 reviews 8.8/10 Location
  • 824 reviews 9.1/10 Room
  • 707 reviews 9.3/10 Service
  • 249 reviews 9.3/10 Cleanliness
  • 221 reviews 9.4/10 Vibe
  • 216 reviews 9.4/10 Breakfast
  • 147 reviews 8.1/10 Pool
  • 8 reviews 10/10 Sustainability

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