Novotel Ambassador Seoul Yongsan - Seoul Dragon City 5 stars

Customer review rating (ALL Rating) 4.4/5 1,051 reviews

Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 1
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Description

Hotel extras

  • Located at the heart of Seoul, Yongsan is close to many popular landmarks

  • Directly connected to Yongsan station, the largest railroad and subway station in Korea

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • Restaurants, bars, convention spaces, and entertainment facilities in the Seoul Dragon City co

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.53177, 126.9631

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,051 reviews

Customer review rating 4.5/5

Azizan A. Friends - Confirmed reviews ALL

Superb hospitality upon checking in and throughout, attentive staffs to queries, and excellent roomcleaning

Customer review rating 4.5/5

Paolo I. Families - Confirmed reviews ALL

Experience was great. Just need better casino layout

Customer review rating 4.0/5

Paul C. Couples - Confirmed reviews ALL

great location next to YongSan station. nice, modern and new. Only downside is the bathrooms are not private.

Dear Guest, Warm greetings from Novotel Ambassador Seoul Yongsan! Thank you very much for sharing your feedback. We are delighted that you enjoyed our convenient location and the modern comforts of our hotel. We also appreciate your comments regarding bathroom privacy and will definitely share them with the relevant departments to continue improving the guest experience. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 1.5/5

Hui M. G. Business - Confirmed reviews ALL

Unfortunately, I noticed black and white hairs on the towel. There was also a strong unpleasant odor in the 5th-floor hallway, which seemed to come from the sewer and persisted in my room overnight. However, the staff were very friendly, and the location was great.

Dear Guest, Warm greetings from Novotel Ambassador Seoul Yongsan. Thank you for taking the time to share your experience. We are truly sorry that your stay did not meet your expectations, especially regarding the cleanliness of your room and the unpleasant odor in the hallway. Please rest assured that your feedback has been shared with the relevant departments, and we are taking immediate steps to ensure such issues are fully addressed. We are pleased that you found our team friendly and our location convenient. Your comfort and satisfaction are very important to us, and we hope to have the opportunity to welcome you back soon so we can provide the high standard of service and cleanliness that we are known for. We would love to restore your confidence in us and make your next stay a truly enjoyable experience. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Customer review rating 5.0/5

Arne K. Business - Confirmed reviews ALL

A special thank to Somi Lee, she was super nice and kind. Her skills to do the entire Check in procedure in german was an amazing surprise.

Dear Guest, Warm greetings from Novotel Ambassador Seoul Yongsan. Thank you very much for your kind feedback. We are delighted to hear that your check-in experience was exceptional and that our team provided friendly and professional service, including conducting the check-in in German, which was a wonderful surprise. It is always a pleasure to receive recognition for our team’s dedication. We look forward to welcoming you back on your next business trip to Seoul for another seamless and enjoyable stay. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan

Other web-users rate our hotel

  • 803 reviews 9.2/10 Location
  • 750 reviews 8/10 Room
  • 737 reviews 8/10 Service
  • 6 reviews 4.6/10 WiFi
  • 314 reviews 8/10 Cleanliness
  • 187 reviews 8/10 Breakfast
  • 182 reviews 8.6/10 Vibe
  • 15 reviews 3.1/10 Bar

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