Novotel Ambassador Seoul Yongsan - Seoul Dragon City 5 stars

Customer review rating (ALL Rating) 4.2/5 724 reviews

Hotel extras

  • Located at the heart of Seoul, Yongsan is close to many popular landmarks

  • Directly connected to Yongsan station, the largest railroad and subway station in Korea

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • Restaurants, bars, convention spaces, and entertainment facilities in the Seoul Dragon City co

ALLSAFE approved hotel

Our accommodation(s)

Looking to book a romantic getaway? Book our contemporary rooms at Novotel Seoul Yongsan featuring a spectacular view of Han River and Mount Namsan or the city. Enjoy upgraded lifestyle with complimentary access to indoor pool, sauna and fitness center. Discover spacious, contemporary and adaptable Novotel rooms designed for natural living. All our rooms mixed modern decor, ergonomic comfort and high end facilities: Work area, LED TV, minibar, free Internet, and access to fitness center.

Hotel location

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.53177, 126.9631

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  724 reviews

TripAdvisor Rating  4.0/5  191 reviews

Poor Management

TripAdvisor rating 2.0/5

Hanono111 Business - TripAdvisor review

Over all a very poor expiriance with your hotel.. Toilet not working TV not working... Room service come after one hour.. Hotel maneger not responding.. The breakfest was OK. Just service is un welcoming The Location of the hotel is 15-20 min texi ride from the center

LOVED IT

TripAdvisor rating 5.0/5

flea868 TripAdvisor review

Comfortable bed, beautiful view, frig, washer/dryer in room! Across street from train/subway! Starbucks a block away. Concierge staff not knowledgeable about area restaurants but extremely nice and helpful with directions.

Good location but less effort for Accor Plus Platinum member.

Customer review rating 3.5/5

Ps Couples - Confirmed reviews ALL

Hotel location is good but hotel staff had very less effort to take care or no attention for Accor Plus Platinum member. It makes me feel why I have to stay in this chain if service quality is poorer than stay in AirBNB place.

Dear Mr. Piriya S. Greetings from Novotel Ambassador Seoul Yongsan - Seoul Dragon City. Thank you very much for staying in our hotel and for taking the time to tell us about your experience. Thank you for being an ALL Plus Platinum member and for booking on the Accor ALL application. First, regarding your check-in arrival, I am sorry that it didn't meet your expectations. Indeed, as an ALL Plus member, you are a very important customer to us and our staff should greet better you with a more personalized greeting. We will continue to train our employees on their guest approach to ensure the best satisfaction. Secondly, regarding the price, I am sorry to hear that it was too expensive. As an Accor Plus member, you can get 10% off on public room rates or up to 50% off your meal bill. The prices on the Accor websites are always the best prices our customers can get. We will strive to do better in the future and will continue to improve our service to ensure the best satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline Favre Cluster Guest Experience Manager, Seoul Dragon City

Generally good experience

Customer review rating 4.0/5

내. Solo - Confirmed reviews ALL

Generally good experience while wasting some time in check-in.

Dear Tianran Z. Greetings from Novotel Ambassador Seoul Yongsan - Seoul Dragon City. Thank you very much for staying in our hotel and for taking the time to tell us about your experience. We very much appreciate your comments regarding your stay at our hotel. I am very sorry to hear that your arrival experience did not meet your expectations, please allow me to express my sincerest apologies. We are currently recruiting more staff to ensure the best satisfaction for all our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline Favre Cluster Guest Experience Manager Seoul Dragon City

breakfast much improved, so was the happy hours food selection at the lounge

Customer review rating 4.5/5

Qi C. Business - Confirmed reviews ALL

first return trip since Covid ended, and stayed the hotel several times before. Quality and variety of the breakfast were much improved as compared with my last stay before the pandemic. Happy hour food and wine selection on 26th floor of the resident wing were also improved. As an ALL member, I only wished I did not have to ask for extra drinking waters and a personalized greeting at check-in ("welcome come back, Mr. XXXX!) would have been much more sweet and appreciated.

Dear Mr. Qi C. Greetings from Novotel Ambassador Seoul Yongsan - Seoul Dragon City. Thank you very much for staying in our hotel and for taking the time to tell us about your experience. Thank you for being an ALL Accor member and for coming back to our hotel. We really appreciate it. First, we are really glad that you are satisfied regarding the improvement of the quality and variety of the breakfast, as well as the Happy hour food and wine selection of the 26th floor restaurant. Secondly, regarding your check-in arrival, I am sorry that it didn't meet your expectations. Indeed, as an ALL member, you are a very important customer to us and our staff should greet better you with a more personalized greeting. We will continue to train our employees on their guest approach to ensure the best satisfaction. Thirdly, as an ALL member you do get 10% discount or more depending on your All member level every time you book on Accor website. Please make sure you are login in with your Accor account to benefit from it. If you are an Accor Plus member, you can get 10% off on public room rates or up to 50% off your meal bill. We will strive to do better in the future and will continue to improve our service to ensure the best satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline Favre Cluster Guest Experience Manager, Seoul Dragon City

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Other web-users rate our hotel

  • 555 reviews 9.4/10 Location
  • 714 reviews 7.2/10 Room
  • 455 reviews 7.3/10 Service
  • 319 reviews 6.9/10 Cleanliness
  • 183 reviews 8.8/10 Breakfast
  • 177 reviews 7.1/10 Amenities
  • 127 reviews 8.5/10 Vibe
  • 83 reviews 5.9/10 Pool

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