Mercure Ambassador Seoul Hongdae 4 stars

Customer review rating (ALL Rating) 4.7/5 2,923 reviews

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144 Yanghwa Ro, Mapo Gu, 04050 SEOUL, South Korea

Description

Hotel extras

  • The perfect location for exploring Hongdae and shopping and entertainment areas in Seoul.

  • 2-minute walk from Hongik University subway station.

  • Our in-room entertainment options include IoT room control, Chromecast and Bluetooth speaker.

  • The Superior Deluxe room and above features premium Egyptian cotton bedding and free minibar.

  • The hotel features a convenient automated check-in and checkout self-service kiosk.

Our accommodation(s)

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Hotel location

Mercure Ambassador Seoul Hongdae

144 Yanghwa Ro, Mapo Gu
04050 SEOUL
South Korea

GPS:37.555135, 126.922511

Telephone
Fax +82 2-3774-1114

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Tian mimi

<Sweet Dream & Happy Magic space> Cooking with the best recipe, Tian mimi present happy and sweet, unforgettable time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,923 reviews

TripAdvisor Rating  4.9/5  624 reviews

Certificate of excellence 2025

Great Job Team Mercure Ambassador Seoul Hongdaeo

TripAdvisor rating 5.0/5

Explore52258688626 TripAdvisor review

I would like to commend Ms Lynn Yeo for her outstanding service at the front desk. She demonstrated exceptional professionalism, grace, and attentiveness, ensuring that our experience was seamless and comfortable. Her calm confidence and genuine hospitality reflect the high standards of Mercure Ambassador Seoul Hongdae. It was a pleasure to be assisted by her.

Dear Explore52258688626, Thank you for choosing Mercure Ambassador Seoul Hongdae and for sharing such an exceptional message with our team. We are truly honored by your generous compliments, and we are delighted to know that your experience was seamless and comfortable. Your kind recognition of our front desk team member, Lynn Yeo, means a great deal to us. We are proud to hear that her professionalism, grace, and attentiveness made a positive impression on you, and that her calm confidence and genuine hospitality reflected the standards we strive to uphold every day. Please be assured that your wonderful feedback will be shared with Lynn and the entire team as a source of encouragement and motivation. We sincerely appreciate your support and look forward to welcoming you back again very soon. Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

Customer review rating 5.0/5

Nadhirah B. M. K. S. Solo - Confirmed reviews ALL

I think my trip was kicked started on a good note, thanks to the lady staff that helped me with my early check-in on 12/12/25 around 9AM after my early flight in. (I gifted her a small treat, if this was relayed to her. I can’t thank her enough). Throughout my 6 days stay, I enjoyed it alot. Nothing was amiss & absolutely loved my access to the laundry room. Location was also nearby alot of halal eateries, and I can’t express enough how much I love this hotel. Will definitely stay here again on my next visit 😁

Dear Nadhirah B. M. K. S., Thank you for choosing Mercure Ambassador Seoul Hongdae and for sharing such a heartfelt and wonderful review. We are truly delighted to hear that your trip started on a great note thanks to our team member who assisted you with the early check-in on December 12, 2025, around 9:00 AM. Your thoughtful gesture and kind words mean so much, and we will certainly share your appreciation with the colleague who supported you. It is also wonderful to know that you enjoyed your entire 6-day stay, found everything seamless, and especially loved the convenient access to our laundry room. We are glad our location was also a great fit for you, with many halal dining options nearby. Your warm comments and your intention to return are the greatest encouragement for our team. We truly look forward to welcoming you back again on your next visit to Seoul. 😁 Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

Customer review rating 4.5/5

Jonathan M. Couples - Confirmed reviews ALL

The room was luxurious and well appointed but smaller than I expected. The bathroom had an odd mushroom-like smell that never went away even after being cleaned. Great view of Hongdae and The Red Road from our room. The bidet toilet was very nice and my wife loved the heated seat. The room service and food at the restaurant was good. Breakfast had a decent variety. Some breakfast items stayed the same throughout our 9 day stay. Some breakfast items changed every few days. Despite being called a "Restaurant and Bar" when we attempted to sit at the bar just for drinks at around 7:30pm they said they didn't service the bar and we had to get a table to order drinks. However, they had no tables and because they close at 8pm they would not be seating any more people. Very odd.

Dear Jonathan M., Thank you sincerely for choosing Mercure Ambassador Seoul Hongdae and for taking the time to share such detailed and thoughtful feedback regarding your stay. We truly appreciate your openness in highlighting both the positive aspects and the areas where your experience did not fully meet expectations. We are pleased to know that you enjoyed the luxurious design of the room, the impressive view overlooking Hongdae and Red Road, as well as the comfort of the bidet toilet and heated seat. It is also encouraging to hear that you were satisfied with the room service, restaurant offerings, and the overall variety of our breakfast during your extended stay. At the same time, we sincerely regret the inconvenience caused by the bathroom odor and the room size not meeting your expectations. Your comments have been shared with our housekeeping and engineering teams for further review and improvement. We also apologize for the confusion and disappointment regarding the bar service in the evening. Your feedback has been forwarded to the food and beverage team to review our operating procedures and guest communication to avoid similar situations in the future. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless and satisfying experience. Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae

Customer review rating 4.0/5

Sean T. Solo - Confirmed reviews ALL

I was staying in the side that was facing directly into the other hotel across the road. The other side of the hotel would be wayyy better.. very expensive! For the size of the room and view

Dear Sean T., Thank you sincerely for choosing Mercure Ambassador Seoul Hongdae and for taking the time to share your honest feedback. We truly appreciate your valuable comments regarding your stay. We regret to learn that the room view did not meet your expectations and that the value felt limited due to the room size and outlook. As our hotel is located in a lively urban area, room views may vary depending on the room type and orientation. Your feedback is important to us and has been shared with our team as we continue to review how we can better communicate room features and enhance overall guest satisfaction. Thank you again for your candid remarks. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay experience. Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae

Customer review rating 4.0/5

Julaphan N. Couples - Confirmed reviews ALL

All good except for the ventilation system at night

Dear Julaphan N., Thank you sincerely for choosing Mercure Ambassador Seoul Hongdae and for sharing your detailed feedback with us. We are pleased to know that you appreciated our convenient location as well as the cleanliness and spaciousness of your room. At the same time, we sincerely apologize for the inconvenience you experienced with the air conditioning and ventilation system during the night. We understand how important proper ventilation is for a comfortable rest, and your comments have been shared with our engineering team for careful review and improvement. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable stay. Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae

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  • 9 reviews 1.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.