Mercure Ambassador Seoul Hongdae 4 stars

Customer review rating (ALL Rating) 4.8/5 2,798 reviews

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Description

Hotel extras

  • The perfect location for exploring Hongdae and shopping and entertainment areas in Seoul.

  • 2-minute walk from Hongik University subway station.

  • Our in-room entertainment options include IoT room control, Chromecast and Bluetooth speaker.

  • The Superior Deluxe room and above features premium Egyptian cotton bedding and free minibar.

  • The hotel features a convenient automated check-in and checkout self-service kiosk.

Our accommodation(s)

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Hotel location

Mercure Ambassador Seoul Hongdae

144 Yanghwa Ro, Mapo Gu
04050 SEOUL
South Korea

GPS:37.555135, 126.922511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Tian mimi

<Sweet Dream & Happy Magic space> Cooking with the best recipe, Tian mimi present happy and sweet, unforgettable time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,798 reviews

TripAdvisor Rating  5.0/5  504 reviews

Certificate of excellence 2024

Convenient Location

Customer review rating 3.5/5

Sharleen Couples - Confirmed reviews ALL

It was close to the subway, eateries and amenities. Staff was friendly and attentive. Breakfast was not good with limited selection, it was a waste of money to opt for room with breakfast. Made a mistake booking with third party website instead of direct with hotel.

Dear Sharleen T. Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Location of hotel was excellent and great service by the staff

Customer review rating 4.5/5

James Families - Confirmed reviews ALL

However, a few feedbacks on the room 1st - the shower room does not have any hangers or hook for the clothes, making it inconvenient to change into clothes after shower. 2nd - the toilet cubicle has a bad smell and would be good if some air fresheners can be put in the toilet cubicle. Overall, the stay has been a pleasant experience for our first trip to korea 👍

Dear Yong Kiang James S., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great stay, good location, good vibe of the hotel

Customer review rating 4.5/5

Jonny Families - Confirmed reviews ALL

Really impressed with the Mercure Hongdae, really make the stay very personal with the warmest greeting from the staff, helping us with the check in and keeping our luggage, always helpful getting us taxi and thank you for the welcome gift, really appreciate it. kamsahamidaaa. Great staff, great location, good vibe and many restauraant. Really enjoy our stay in mercure hongdae

Dear Jonny W., Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The room is clean and good service.

Dear Che O P., Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Perfect Location , nice bed and sleep well

Customer review rating 4.5/5

Ricky F. Families - Confirmed reviews ALL

Everything is well , only two things I want to mention . 1. The tea cup needs to clear well and double check .

Dear Wai Shun F., Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing the highest level of service and comfort to all our guests, and it is rewarding to know that we have met your expectations. Your kind words serve as a great motivation for us to continue striving for excellence. We take great pride in our hotel and the services we offer, and it's always a pleasure to receive positive feedback from our valued guests like you. We hope to have the pleasure of welcoming you back in near future for another memorable stay. Warmest regards, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

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Other web-users rate our hotel

  • 3,833 reviews 9.8/10 Location
  • 2,823 reviews 7.8/10 Room
  • 2,869 reviews 9.2/10 Service
  • 36 reviews 9/10 WiFi
  • 1,230 reviews 9.1/10 Cleanliness
  • 695 reviews 8.7/10 Vibe
  • 279 reviews 3.8/10 Breakfast

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