Mercure Ambassador Seoul Hongdae 4 stars

Customer review rating (ALL Rating) 4.7/5 559 reviews

ALLSAFE approved hotel

Information message

Mercure Ambassador Seoul Hongdae
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+ 22 Services

Hotel extras

  • 2-minute walk from Hongik University subway station.

  • Our in-room entertainment options include IoT room control, Chromecast and Bluetooth speaker.

  • The Superior Deluxe room and above features premium Egyptian cotton bedding and free minibar.

  • The hotel features a convenient automated check-in and checkout self-service kiosk.

Hotel location

Mercure Ambassador Seoul Hongdae

144 Yanghwa Ro
Mapo Gu
04050 seoul
korea, republic of

Fax: (+82)2/37741114

Check-in from 15h00

Check out up to 12h00

  • SUBWAY:  Hongik University Station/Exit.9

  • By plane

    GIMPO AIRPORT At 15km / 9.32 miles

  • By plane

    INCHEON INT AIRPORT At 53km / 32.93 miles - Shuttle paying

  • By car

    HANNAM IC At 16km / 9.94 miles

  • By train

    HONGIK UNIV STATION At 0.1km / 0.06 miles

  • By train

    SEOUL STATION At 4.6km / 2.86 miles

GPS:37.555135, 126.922511

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SMT Lounge Non contractual photo

SMT Lounge provides healthy meals through the introduction of natural and eco-friendly. Various foods carefully prepared with fresh ingredients will delight customers' eyes and mouths. Breakfast serves A la carte menu on weekday and Buffet on weekend

Our accommodation(s)

The 270 rooms are simple and stylish, with a variety of bed types to suit your needs . Cutting-edge technologies applied to all our rooms offer differentiated experience with High-speed WIFI, Chromecast, Bluetooth speakers, and IoT room controls. Furthermore, professional service at Mercure Ambassador Seoul Hongdae is ready to take care of our valued guests as one of the ways to cherish the time with us.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 64

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Ambassador Seoul Hongdae

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

559 reviews

TripAdvisor Rating 5.0/5

192 reviews

Customer review rating 5.0/5

A W. Business - 02/11/2021 Confirmed reviews ALL

Everything is clean and beautiful at the most convenient location in Hondae. Every staff is efficient and friendly. Above and beyond customer service. Since I am staying for more than 3weeks, the best decision I ever made!

Dear Akiko W., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

Good stay

Customer review rating 4.5/5

Td Solo - 14/10/2021 Confirmed reviews ALL

Visiting a few days in Hongdae. Staff was friendly and helpful. Room was nice and had all the amenities I needed.

Dear Tiffany D., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

Excellent location

Customer review rating 5.0/5

Jang H. B. Solo - 08/09/2021 Confirmed reviews ALL

This hotel locates in the middle of the busy town, Hongdae. 3 subway lines are crossing there including the airport line to and from Gimpo and Incheon international airports. No hassles. No need to pay extra money for a cab. The room and facility are clean and well maintained. Super friendly and attentive staff are a plus.

Dear Jang Hwan B., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

warming and kindly service, good location, clean hotel

TripAdvisor rating 5.0/5

Min_Park1004 Business - 22/08/2021 TripAdvisor review

every staff is very warming and kind Location is very nice, near hongdae subway station (just 1minute) and so many cafe, restaurant Room and facility is very clean. breakfast is order style. I recomend korean food menu, because very delicious.

Dear Min_Park1004 Warm Greeting Mercure Ambassador Seoul Hongdae We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to meet you again in the near future Sincerely,

This location is very good, and wonderful room

Customer review rating 5.0/5

Sunmo K. Business - 17/08/2021 Confirmed reviews ALL

All employees were very kind. "Gee Young" who helps me with chek-in was very nice. I really appreciate that. The interior was very nice. The room was very wonderful.

Dear Sunmo K., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

Good Stay

Customer review rating 5.0/5

Seowoo C. Friends - 13/07/2021 Confirmed reviews ALL

Clean room, convenient location, good service

C. Seo Woo님께, Mercure Ambassador Seoul Hongdae 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.

Well located and good stay

Customer review rating 5.0/5

Anonymous Friends - 12/07/2021 Confirmed reviews ALL

Clean room, awesome location, nice amenities

Dear Julia H., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim, Front Office Manager

Amazing staff and great location!

Customer review rating 5.0/5

Adriana Friends - 05/07/2021 Confirmed reviews ALL

The area was filled with such great things to do and the people who worked at the hotel were incredible. They were always ready and willing to help with any questions or requests and the top notch room service made us feel cared for.

Dear Adriana L., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim, Front Office Manager

Well located, friendly staff

Customer review rating 5.0/5

Jignesh Couples - 30/06/2021 Confirmed reviews ALL

The hotel staff were friendly and the location is great.

Dear Jignesh P., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim, Front Office Manager

Clean, good location

Customer review rating 5.0/5

A. K. Friends - 22/06/2021 Confirmed reviews ALL

Room was clean and service was really good. Went out of their way to make sure we we're comfortable. Good view and convenient location.

Dear Amy K., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James K., Front Office Manager

Not The Best Stay

Customer review rating 3.5/5

Jeremy Solo - 18/05/2021 Confirmed reviews ALL

Staff was super friendly and awesome but there were some areas that could be improved. The hotel room's A/C did not work. I woke up through the night several times. When I called the front desk they were helpful and eventually engineering came out and fixed it.

Dear Jeremy Lenard G., Thank you for taking the time to tell us about your experience at the Mercure Ambassador Seoul Hongdae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager James Kim

so kind and hospitable to the guests

Customer review rating 5.0/5

Tyrone Couples - 12/05/2021 Confirmed reviews ALL

a good experience of day-use

Dear Tae Hoon K., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, Well equipped.

Customer review rating 4.5/5

Gyoung N. P. Friends - 28/04/2021 Confirmed reviews ALL

Well located: Near "Hongdae Station", Many good restaurants. Well equipped: Including "GOOGLE CHROMECAST", "BLUETOOTH SPEAKERS".

Dear Kyung Nam P., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located

Customer review rating 4.5/5

Hae W. J. Business - 25/02/2021 Confirmed reviews ALL

Clean and clear.

Dear Hae Woong J., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great eXperience

Customer review rating 4.5/5

Kiwon K. Couples - 17/02/2021 Confirmed reviews ALL

Fascinating hardware & warm-hearted people.

Dear Ki Won K., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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