Mercure Ambassador Seoul Hongdae

Customer review rating (ALL Rating) 4.7/5 2,057 reviews

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Description

Hotel extras

  • The perfect location for exploring Hongdae and shopping and entertainment areas in Seoul.

  • 2-minute walk from Hongik University subway station.

  • Our in-room entertainment options include IoT room control, Chromecast and Bluetooth speaker.

  • The Superior Deluxe room and above features premium Egyptian cotton bedding and free minibar.

  • The hotel features a convenient automated check-in and checkout self-service kiosk.

Our accommodation(s)

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Hotel location

Mercure Ambassador Seoul Hongdae

144 Yanghwa Ro, Mapo Gu
04050 SEOUL
South Korea

GPS:37.555135, 126.922511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Tian mimi

<Sweet Dream & Happy Magic space> Cooking with the best recipe, Tian mimi present happy and sweet, unforgettable time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,057 reviews

TripAdvisor Rating  5.0/5  411 reviews

Certificate of excellence 2023

well located, service is good

Customer review rating 4.5/5

Jerry L. Families - Confirmed reviews ALL

excellent located, service is very good and quick. the only thing is room size is relatively small

Excellent Location deserves a 9.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Pleasant and accomodating staffs Allow early checkin which was much appreciated 50 mins by cab from incheon airport No proper lobby for taxi drop off Corridor outside room was too dark n spooky Room is a bit cramped and toilet and shower very small

Dear Lee C., Thank you for taking the time to tell us about your experience at the Mercure Ambassador Seoul Hongdae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Great stay, cleaner needs to replace cups

Customer review rating 4.5/5

Kat Couples - Confirmed reviews ALL

Loved our stay. Location was great. Room had everything we needed. We appreciated the daily water bottles. However, we noticed that our used cups were just dried and then put back on the table with the Mercure paper lid on top, as if they were new.

Dear Katrina Shin T., Thank you so much for taking the time to share your experience at Murcure Ambassador Seoul Hongdae. We are thrilled to receive your positive feedback regarding our staff, and it warms our hearts to know that you found to be exceptional. We hope to have the pleasure of welcoming you back in the future. Warm regards,

Well located

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The hotel does not provide tea bags. Requested for creamer or milk to drink with coffee and was told that they do not have any. I had to buy my own milk as I don’t drink black coffee.

Dear Anna Siew Ling S., Thanks for Sharing your feedback with us. We’re deeply sorry to hear about the issues you encountered during your stay. We apologise for your inconvenience. We understand how important these amenities are for a comfortable stay, and we will ensure that there will not be appeared the same issue again. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future. Your sincerely

Great central location, staff were very friendly

Customer review rating 4.0/5

Stephanie L. Couples - Confirmed reviews ALL

Great location, was given free upgrade which was very welcomed as the small balcony with sliding doors was great to air out our clothes

Dear Stephanie L., Thank you for sharing your wonderful experience from the immaculate service to the beautiful accommodations. We look forward to welcoming you back to your home away from home in Mercure Ambassador Seoul Hongdae again soon. Or Warm greeting from Mercure Ambassador Seoul Hongdae. Thanks for taking your precious time to share your amazing experience and opinon. It’s delightful to hear that you enjoyed staying with us. And we were also pleasure to have you and provided exeptional service. We are looking forward to seeing you again in the future. Warmest regards

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Other web-users rate our hotel

  • 3,103 reviews 9.8/10 Location
  • 2,340 reviews 8/10 Room
  • 2,421 reviews 9.3/10 Service
  • 34 reviews 8.9/10 WiFi
  • 1,130 reviews 9.3/10 Cleanliness
  • 614 reviews 8.8/10 Vibe
  • 213 reviews 3.9/10 Breakfast

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