Mercure Ambassador Seoul Hongdae

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Mercure Ambassador Seoul Hongdae 4 stars

Customer review rating (ALL Rating) 4.7/5 788 reviews

ALLSAFE approved hotel

Mercure Ambassador Seoul Hongdae
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Description

Hotel extras

  • The perfect location for exploring Hongdae and shopping and entertainment areas in Seoul.

  • 2-minute walk from Hongik University subway station.

  • Our in-room entertainment options include IoT room control, Chromecast and Bluetooth speaker.

  • The Superior Deluxe room and above features premium Egyptian cotton bedding and free minibar.

  • The hotel features a convenient automated check-in and checkout self-service kiosk.

Our accommodation(s)

The 270 rooms are simple and stylish, with a variety of bed types to suit your needs . Cutting-edge technologies applied to all our rooms offer differentiated experience with High-speed WIFI, Chromecast, Bluetooth speakers, and IoT room controls. Furthermore, professional service at Mercure Ambassador Seoul Hongdae is ready to take care of our valued guests as one of the ways to cherish the time with us.

Hotel location

Mercure Ambassador Seoul Hongdae

144 Yanghwa Ro, Mapo Gu
04050 SEOUL
South Korea

Tel: +82 2-3774-1101

Fax: +82 2-3774-1114

  • SUBWAY:  Hongik University Station/Exit.9

  • By plane

    GIMPO AIRPORT At 15km / 9.32 miles

  • By plane

    INCHEON INT AIRPORT At 53km / 32.93 miles - Shuttle paying

  • By car

    HANNAM IC At 16km / 9.94 miles

  • By train

    HONGIK UNIV STATION At 0.1km / 0.06 miles

  • By train

    SEOUL STATION At 4.6km / 2.86 miles

GPS:37.555135, 126.922511

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SMT Lounge Non contractual photo

SMT Lounge provides healthy meals through the introduction of natural and eco-friendly. Various foods carefully prepared with fresh ingredients will delight customers' eyes and mouths. Breakfast serves A la carte menu on weekday and Buffet on weekend

Our guest reviews for
Mercure Ambassador Seoul Hongdae

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  788 reviews

TripAdvisor Rating  5.0/5  236 reviews

Certificate of excellence 2022

Flawless accommodation

Customer review rating 5.0/5

Aj Friends - Confirmed reviews ALL

Great location!! Super easy to check in and check out. Everything surpassed my expectations, I will be booking again in the future. Thank you

Dear Andrew M., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, helpful staff

Customer review rating 5.0/5

Ciiindee Friends - Confirmed reviews ALL

Staff was very helpful in helping us make bookings and providing directions to different places. The hotel is well located near the Train station. Tho it’s a little hard to find at first coz it was on the back streets.

Dear Cindy C., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, very good service and clean rooms.

Customer review rating 4.5/5

Mercedes Solo - Confirmed reviews ALL

The staff were great and very helpful. Also the cleaners were really good. The room was cleaned every day. Also the breakfast was good. Overall I had a great stay.

Dear Mercedes B., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located. Great service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great check in staff and services

Dear Ming Ren Terence L., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay, very clean hotel

Customer review rating 5.0/5

Sunmo K. Business - Confirmed reviews ALL

There are no disadvantages.

Sunmo K. 고객님께, 안녕하세요 고객님. 머큐어 앰배서더 서울 홍대입니다. 먼저 저희 호텔을 이용해 주시고, 리뷰를 작성해주신 고객님의 배려에 진심으로 감사의 말씀을 드립니다. 저희 머큐어 앰배서더 서울 홍대의 직원들은 모두가 한마음 한 뜻으로 고객님들께 최선의 편의와 서비스를 드리고자 노력하고 있습니다. 이런 저희의 노력이 고객님의 투숙에 조금이나마 도움을 드린 것 같아 기쁜 마음입니다. 앞으로도 지속적인 노력을 통해 고객님의 마음에 조금 더 다가갈 수 있는 머큐어 앰배서더 서울 홍대가 되겠습니다. 감사합니다.

Great stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Excellent service

Dear Zukiswa Portia M., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good services

Customer review rating 5.0/5

Hyeongjun C. Couples - Confirmed reviews ALL

the staffs on information table are so kind and gentle.

Dear Hyeongjun c., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant experience

Customer review rating 5.0/5

Joanna A. Families - Confirmed reviews ALL

Great location. Wonderful service. Staff are always ready to help!

Dear Ching Hui Joanna A., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, good stay and nice staff

Customer review rating 5.0/5

Thitipha Friends - Confirmed reviews ALL

all of staff took care of us very well. Thank you for the first trip in 2 years. It's a very good trip.

Dear Thitipha R., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff is the best !

Customer review rating 5.0/5

Kabin Solo - Confirmed reviews ALL

All of staff are very friendly (especially staff name…..woojin) . Room is very clean and newly .Maid is very good . Location is the best , in the center of hongdae near hongik subway station. Moreover, staff can help me to early check-in before 3.00 p.m , thank-you for this because my bag is very heavy . I will be back to this hotel soon !

Dear Kabin N., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very clean hotel

Customer review rating 5.0/5

Aaron Couples - Confirmed reviews ALL

Loved the environment & great breakfast too

Dear Aaron C., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very well located and comfortable

Customer review rating 5.0/5

Maelle Solo - Confirmed reviews ALL

The hotel is next to a metro station with restaurants, supermarkets… Everything is walkable in the neighborhood. The room is large and well furnished with amenities.

Dear Maelle C., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful in everyway

Customer review rating 4.5/5

Yoon J. Solo - Confirmed reviews ALL

I stayed at Mercure Hongdae for 3 nights during my stay in Seoul, my experience with Mercure was so pleasant and smooth especially from the check-in. Check-in agent was extremly kind and considerate, from that point I felt my stay would be great. The room was efficient and well designed, very new and equipped with all high-tech features, very futuristic while the atmosphere was so calm and comforting with the soothing lighting. All my requests over the phone was taken cared in no time with professinal manners. I missed experiencing the restaurant though, I believe due to Covid it wasn't running throughout the day. I wish to come back to Mecure once I return to Seoul, I took only positive memories with Mercure Hongdae and highly recommended for all fellow travellers.

Dear Nae Yoon J., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, great value for money

Customer review rating 5.0/5

Nl Couples - Confirmed reviews ALL

Located in the heart of hongdae, this hotel offered the best location in Seoul for our needs. The room was very spacious and had everything we needed.

Dear Wan Hua Nicole L., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

Well located and good stay

Customer review rating 5.0/5

Justin P. Families - Confirmed reviews ALL

Easy to contact near hot places and high quality of service

Dear Justin P. Bum Jon, We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

Great service

Customer review rating 5.0/5

Lindsay Solo - Confirmed reviews ALL

The staff at concierge was very nice and kind although I checked in at a late night time.

Dear Hyunmin P., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

Good location, friendly staffs

Customer review rating 5.0/5

L. Friends - Confirmed reviews ALL

Staffs were very helpful to attend to our requests.

Dear Wanting L., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

Great location, great staff

Customer review rating 4.5/5

Ajb Business - Confirmed reviews ALL

The location was great for shops, restaurants, cafes, etc. The staff were very helpful. The room was spacious, very comfortable, well-equipped

Dear Anthony B., We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Kim

warming and kindly service, good location, clean hotel

TripAdvisor rating 5.0/5

Min_Park1004 Business - TripAdvisor review

every staff is very warming and kind Location is very nice, near hongdae subway station (just 1minute) and so many cafe, restaurant Room and facility is very clean. breakfast is order style. I recomend korean food menu, because very delicious.

Dear Min_Park1004 Warm Greeting Mercure Ambassador Seoul Hongdae We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to meet you again in the near future Sincerely,

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