Mercure Ambassador Seoul Hongdae 4 stars

Customer review rating (ALL Rating) 4.7/5 2,923 reviews

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Description

Hotel extras

  • The perfect location for exploring Hongdae and shopping and entertainment areas in Seoul.

  • 2-minute walk from Hongik University subway station.

  • Our in-room entertainment options include IoT room control, Chromecast and Bluetooth speaker.

  • The Superior Deluxe room and above features premium Egyptian cotton bedding and free minibar.

  • The hotel features a convenient automated check-in and checkout self-service kiosk.

Our accommodation(s)

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Hotel location

Mercure Ambassador Seoul Hongdae

144 Yanghwa Ro, Mapo Gu
04050 SEOUL
South Korea

GPS:37.555135, 126.922511

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Tian mimi

<Sweet Dream & Happy Magic space> Cooking with the best recipe, Tian mimi present happy and sweet, unforgettable time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,923 reviews

TripAdvisor Rating  4.9/5  621 reviews

Certificate of excellence 2025

Front Office Day Kim 有非常好的服務 給滿星

TripAdvisor rating 5.0/5

Companion13176002940 TripAdvisor review

Front Office Day Kim 櫃檯人員親切專業、服務迅速細心,入住過程順暢,讓人感到賓至如歸、非常滿意

尊敬的 Companion13176002940 賓客, 誠摯感謝您選擇入住首爾弘大美居大使酒店,並撥冗分享如此細緻且令人感動的住宿回饋。 得知您在入住過程中感受到順暢、安心且賓至如歸的體驗,我們全體團隊都感到非常榮幸與欣慰。 特別感謝您對前台同事 Day Kim 的高度肯定。她以親切而專業的態度接待每一位賓客,並以迅速、細心的服務確保入住流程順暢無礙。能夠讓您在旅途中感受到溫暖與安心,正是我們一直以來努力追求的服務目標。 您的讚美不僅是對 Day Kim 個人的鼓勵,也將成為整個前台團隊持續精進服務品質的重要動力,我們一定會將您的肯定如實轉達。 我們深信,一次愉快的住宿體驗來自於細節與用心的累積。非常感謝您對我們服務的信任與支持,也期盼未來能再次於首爾弘大美居大使酒店迎接您的蒞臨,為您帶來同樣溫暖且令人滿意的入住回憶。 Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

Front Office Day Kim 有非常好的服務 給滿分

TripAdvisor rating 5.0/5

Departure42192442445 TripAdvisor review

Front Office Day kim 服務非常好 非常有耐心的幫助旅客 很好的體驗 對於旅客提出的問題 都會迅速的解決

尊敬的 Departure42192442445 賓客, 衷心感謝您選擇入住首爾弘大美居大使酒店,並撥冗與我們分享如此真誠且溫暖的住宿回饋。 得知您在入住期間獲得了良好的整體體驗,我們全體同仁都感到非常欣慰與榮幸。 特別感謝您對前台同事 Day Kim 的高度肯定。她在服務過程中始終以耐心、細心與真誠的態度協助每一位旅客,並致力於即時回應並解決客人提出的各項需求與問題。您的讚美對她本人以及整個前台團隊而言,都是極大的鼓勵與動力,我們一定會將您的肯定如實轉達。 我們始終相信,貼心且迅速的服務是讓旅程更加美好的關鍵。能夠在您的旅途中提供協助,並為您留下正面的回憶,是我們最大的榮幸。 再次感謝您對我們服務品質的認可,誠摯期待在不久的將來,能夠再次歡迎您回到首爾弘大美居大使酒店,為您帶來同樣甚至更加出色的入住體驗。 Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

Great location and great bed

TripAdvisor rating 4.0/5

BettyBoo2u TripAdvisor review

Great location, close to the underground/ trains and in a buzzing district of town so great for food, shopping and the buzz of the nightlife to get a picture of Seoul. Close to The Red Road. Rooms are stylish and well equiped and the beds are large, you could get lost in them! Good facilities and friendly staff. Breakfast was good, not the best or the widest range of choice we had in our travels but good for us, we found things to eat we liked. I think the location and the facilities are the best part of the hotel. We really enjoyed our stay and would go back.

Dear BettyBoo2u, Thank you sincerely for choosing Mercure Ambassador Seoul Hongdae and for sharing such a thoughtful and detailed review of your stay. We are truly delighted to learn that you enjoyed both our prime location and the comfort of our beds. Being situated in the heart of Hongdae, close to subway and train stations, as well as vibrant dining, shopping, and nightlife areas such as the Red Road, is something we are very proud of. It is wonderful to hear that this allowed you to fully experience the energy and atmosphere of Seoul. We are also pleased that you found the room stylish, well equipped, and especially comfortable. Your comment about the large and cozy beds truly made us smile, as providing a restful and relaxing sleep experience is one of our top priorities. It is equally encouraging to know that you appreciated our facilities and the friendliness of our staff. Regarding breakfast, we are grateful for your balanced and honest feedback. While we are glad you were able to enjoy the selection available, your comments will certainly be shared with our team as we continuously look for ways to enhance the dining experience for our guests. Your kind words about enjoying your stay and your willingness to return mean a great deal to us. It would be our absolute pleasure to welcome you back on your next visit to Seoul and to provide you with another memorable and comfortable stay. Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

Nice

TripAdvisor rating 5.0/5

Gabrielle P TripAdvisor review

Super nice location and friendly service. The room is very neat and pretty. Close to subway exit 9, easy to go to any places. Lots of restaurants and food stalls around.

Dear Gabrielle P, Thank you very much for choosing Mercure Ambassador Seoul Hongdae and for taking the time to share such positive and detailed feedback about your stay. We are truly delighted to learn that you enjoyed our excellent location, friendly service, and the neat and charming atmosphere of your room. It is especially rewarding to know that our proximity to subway exit 9 made your travels around Seoul convenient and seamless. We are also pleased that you appreciated the vibrant surroundings of the hotel, with the wide selection of nearby restaurants and food stalls. Being located in the heart of Hongdae allows our guests to fully experience the lively local culture, dining, and entertainment, and we are glad this added to your overall enjoyment. Your kind words regarding our service are sincerely appreciated and will be shared with our team, as they serve as great motivation for us to continue delivering attentive, warm, and professional hospitality. It was truly our pleasure to have you as our guest, and we hope to welcome you back again soon for another memorable stay in Seoul. Best regards Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

Customer review rating 5.0/5

Chee N. C. Families - Confirmed reviews ALL

I lost my passport but the hotel staff allow my family members to check in without me providing the passport. He also help to provide me the direction of the nearest police station to make a police report. We have booked a family room and the size is bigger than expected. The hotel is also situated near a shopping street and a convience store is just opposite the hotel.

Dear Chee N. C., Thank you sincerely for choosing Mercure Ambassador Seoul Hongdae and for sharing your valuable experience with us. We are truly pleased to hear that our team was able to assist you during a stressful situation and that their support helped make your stay more manageable. Your kind words regarding our staff’s helpfulness and the hotel’s convenient location are greatly appreciated. It is also wonderful to know that you were satisfied with the spacious family room and enjoyed the easy access to the nearby shopping street and convenience store. We are glad these aspects contributed positively to your family’s stay. We look forward to welcoming you and your family again in the future. Best regards, Jay Seong General Manager Mercure Ambassador Seoul Hongdae.

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