Fairmont Ambassador Seoul

Customer review rating (ALL Rating) 4.5/5 3,344 reviews

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Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month (Subject to change)

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

Our accommodation(s)

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Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,344 reviews

TripAdvisor Rating  5.0/5  589 reviews

Certificate of excellence 2024

Great facilities, fantastic food and really pretty and handsome staff.

TripAdvisor rating 5.0/5

Victor_Choi TripAdvisor review

During this first stay with my wife, I was impressed that there is such a wonderful hotel in Korea. Looking at the hotel's facilities, I was able to feel the unique and outstanding architectural beauty that makes it worthy of being a landmark of Seoul, which can be easily seen from across the Han River several kilometers away. Also, the closer I got to the building, the more I was impressed by its design. When I entered the lobby, I was overwhelmed by the sophisticated and luxurious atmosphere that I couldn't take my eyes off, and I felt like I was receiving a relaxed and comfortable welcome through the wide openness, just like the overseas Fairmont hotels. Among the hotel restaurants, I was surprised by the very high quality of the food at Spectrum. In particular, I could feel the freshness of the seafood, and the quality of the meat, as well as the signature Peking duck, was very good. My wife and I especially loved Mariposa on the 29th floor, where we stopped by at night after dinner, and the cocktails we had with the unforgettable night view were the most meaningful experience in our 20 years of marriage. If I were to talk about all the employees working at Fairmont Seoul, more than anything, they were so handsome and beautiful. When I saw the basic posture of making eye contact and listening to the story, as well as the elegant hand gestures and tone of voice, I couldn't help but admire that the employee training was really thorough. Also, I was surprised to see that there were many foreign employees who spoke Korean well, and I thought it was worthy of the reputation of a top global brand. As a result, Fairmont Ambassador Seoul was my favorite hotel that I would unquestionably visit again and I will definitely recommend it to everyone I know. I would like to express my sincere gratitude to Fairmont Seoul for providing a valuable experience to my wife and myself.

High quality of service and delicious breakfast

Customer review rating 5.0/5

Jina L. Solo - Confirmed reviews ALL

Amazing staffs, good location and good quality of breakfast with a view

Dear Suji K., We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire K. Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Very well maintained property

Customer review rating 5.0/5

Jackie N. Business - Confirmed reviews ALL

Nice property, close to our offices.

Dear N. J., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property well-maintained and convenient for your needs. Ensuring a pleasant and comfortable stay for our guests is our top priority, and we're glad that our property met your expectations. Your kind words motivate us to continue providing exceptional service to all our guests. If there's anything further we can assist you with during your stay or if you have any additional feedback to share, please don't hesitate to reach out to us. We're here to make sure your time with us is nothing short of exceptional. We look forward to welcoming you back to our property in the near future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager

Very nice hotel

Customer review rating 4.5/5

Jj Business - Confirmed reviews ALL

Great place to stay. The coffee machine is great amenity but why powder milk replace a fresh milk. For a great hotel and its sophistication, best thing you can offer to go with coffee is powder milk. I have stayed in a lot less cheaper hotels but they have real milk or UHT.

Dear Joesel J., Thank you for sharing your feedback with us regarding your recent stay at our hotel. We're glad to hear that you enjoyed your overall experience. We appreciate your comments about the coffee machine and your preference for fresh milk. Your feedback is valuable to us as we continually strive to enhance our guests' experiences. Rest assured, we will review your suggestions with our team to see how we can improve in this aspect. We take your feedback seriously and will work diligently to address this issue. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back for an improved experience in the future. Warm regards, Claire Kim Guest Experience &Quality Assurance Manager Fairmont Ambassador Seoul

Excellent service, well located and great stay!

Customer review rating 5.0/5

Sherlynn Families - Confirmed reviews ALL

Check-in process was really quick and fuss-free even though we arrived earlier before the check-in time and the staff was able to accommodate our request of getting interconnecting rooms, really appreciate it, and thanks a lot! :)

Dear Sherlynn S., Thank you for taking the time to share your experience with us. We are delighted to hear that your check-in process was smooth and efficient, despite your early arrival. It's always our aim to ensure a seamless experience for our guests, and we're pleased that we could accommodate your request for interconnecting rooms. Your appreciation means a lot to us, and we are truly grateful for your kind words. Should you require any further assistance or have any special requests during your stay, please don't hesitate to let us know. We're here to ensure your time with us is nothing short of exceptional. Thank you once again for choosing to stay with us. We look forward to welcoming you back in the near future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager

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Other web-users rate our hotel

  • 565 reviews 9.6/10 Location
  • 939 reviews 8.8/10 Room
  • 1,063 reviews 8.4/10 Service
  • 383 reviews 9.3/10 Vibe
  • 346 reviews 9/10 Cleanliness
  • 296 reviews 8/10 Comfort
  • 274 reviews 9/10 Breakfast
  • 257 reviews 8.7/10 Amenities

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