Fairmont Ambassador Seoul

Customer review rating (ALL Rating) 4.5/5 3,353 reviews

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Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month (Subject to change)

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

Our accommodation(s)

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Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,353 reviews

TripAdvisor Rating  5.0/5  575 reviews

Certificate of excellence 2023

Kind staff, excellent guest support

TripAdvisor rating 5.0/5

Revitalizer Couples - TripAdvisor review

Wanted to share our great experience with the Fairmont recently, and to thank them for their help even though we were not hotel guests. Returning to Seoul from a long tourist trip out of town, we were very tired and our phones couldn’t contact a Kakao taxi back to our hotel in Myeongdong, which was some distance away. We walked around and finally went into the Fairmont to get help. The gentlemen at the concierge desk and door tried to help with our phone app, and when that didn’t work, offered to get us a cab from their own phones. We got back to the hotel safe and sound thanks to them. We truly appreciate the time they took to help us and their kindness to tourists in the city.

Luxurious stay & breathtaking view @ the heart of Seoul

TripAdvisor rating 5.0/5

863patricial Solo travel - TripAdvisor review

Fabulous gourmet breakfast with a view on the park & the city, athletic elegant pool, stunning gastronomic French cuisine - you must try the 6 courses menu & let the chef guide you - You are connected to a very couture mall if you want to indulge yourself with some shopping. Furthermore you re a ride away to the lively parts of the city Itaewon, Insadon and the typical Bukchon . Should you hesitate , ask the staff and the management: adorable & 100% at your service ( you can also take a nap in your comfy & luxurious room with a breathtaking view !)

Dear 863patricial, Thank you for taking the time to share your wonderful experience during your recent stay at Fairmont Ambassador Seoul. We are thrilled to hear that you thoroughly enjoyed the various amenities and offerings at our hotel. We take great pride in offering our guests a delightful culinary experience, and we are delighted that you appreciated it. Additionally, we are pleased to hear that you enjoyed our athletic and elegant pool, as well as our stunning gastronomic French cuisine. Your recommendation to try the 6-course menu and let the chef guide the experience is greatly appreciated and will surely be shared with our culinary team. We are also glad to hear that you found our location convenient, with easy access to the vibrant areas in town. Our proximity to a couture mall offers our guests the opportunity to indulge in some shopping, complementing their stay perfectly. Providing exceptional hospitality and ensuring our guests' satisfaction is at the heart of what we do, and it is rewarding to receive such positive feedback. Once again, thank you for choosing Fairmont Ambassador Seoul, and we hope to have the pleasure of welcoming you back for another memorable stay in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Gold lounge experience.

TripAdvisor rating 5.0/5

Natalie P TripAdvisor review

I booked a Fairmont Gold room, visited the gold lounge great food and Bek was one of the assistance, he was great, attentive and making sure that I was well looked after! What a pleasure! Thank you! Room was a great size with turn down service. Staff were friendly a really great experience overall!!

Dear Global447507, Thank you for taking the time to share your delightful experience during your recent stay with us at Fairmont Seoul. We truly appreciate your kind words and are thrilled to hear that you enjoyed your time in our Fairmont Gold room. It brings us immense joy to know that you found the Gold Lounge experience to be exceptional, particularly the great food and the attentive service provided by Bek. We will certainly pass along your compliments to him and the rest of our team, as recognition of their efforts always serves as a source of motivation for us. We are delighted that you found the room size satisfactory and that you appreciated our turn-down service. Providing a comfortable and memorable stay for our guests is our top priority, and we are pleased to hear that we met your expectations in this regard. Your acknowledgment of our friendly staff and your overall positive experience means a great deal to us. We strive to create memorable moments and exceed our guests' expectations, and it is gratifying to know that we succeeded in doing so during your visit. Once again, thank you for choosing Fairmont Seoul, and we look forward to welcoming you back for another exceptional stay whenever your travels bring you to the area. If there is anything else we can assist you with in the meantime, please do not hesitate to reach out to us. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Nice break

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It was an enjoyable break

Dear Vanessa L., Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your break with us. Your comment regarding the in-room dining selection has been duly noted, and we will certainly take it into consideration as we strive to enhance our dining options to better meet the preferences of our guests. We're thrilled to hear that Camile provided you with wonderful service. I will make sure to pass along your kind words to her. Overall, we are pleased to hear that you were very happy with your stay. Should you have any further feedback or if there's anything else we can do to improve your experience, please do not hesitate to let us know. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Excellent enough

TripAdvisor rating 5.0/5

Kaujiu L TripAdvisor review

This is the second stay since last November, first stay didn't have a nice experience, but the second stay on March, quite flipped my impression. Being a nearly new-opend hotel, the hardware is nice, especially the 3C products in room. There's only one thing need to be improve, the water pressure/temperature are both quite low, don't know if it was due to the room I stayed is at the high floor which leads this. For the foods, I've ordered the in-room service, the pasta is highly-recommanded, or I can say it was quite impressive. Considering the position of the hotel, firstly it's easy to get here from the airport, there have a direct bus and stop right in front of it. Secondly, though it's not at the city centre, but it's almost in the middle of 2 main area of Seoul(there will have no pressure if you go no matter Hongdae or Myeong Dong by taxi, more or less 10mins - 20mins, from KRW 10K - KRW15K). Last, the most populour department store is just right next to the hotel, you can spend almost whole day there, just leave your luggage there at the check-out day and spend your last day here. To sum up, it's worthy to experice it.

Dear Kaujiul, Thank you for choosing to stay with us at Fairmont Ambassador Seoul, and for taking the time to share your feedback with us. We are delighted to hear that your recent stay in March left a positive impression and improved upon your previous experience from last November. We appreciate your compliments regarding the quality of our products in the room. Your feedback about the water pressure and temperature has been duly noted, and we will investigate this matter further to ensure a comfortable experience for all our guests, especially those staying on higher floors. It's wonderful to hear that you enjoyed the in-room dining experience, and we're thrilled that the pasta was highly recommended and left a lasting impression. Additionally, we are glad that you found our hotel's location convenient. We understand the importance of accessibility and proximity to key areas of interest. We will continue to strive to provide convenient transportation options and easy access to nearby attractions for our guests. We truly value your patronage and your detailed feedback. It's encouraging to know that your overall experience was worthy of recommendation, and we hope to have the pleasure of welcoming you back for another memorable stay in the future. Thank you once again for your support and for choosing to stay with us. Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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Other web-users rate our hotel

  • 547 reviews 9.5/10 Location
  • 935 reviews 8.9/10 Room
  • 1,060 reviews 8.6/10 Service
  • 382 reviews 9.4/10 Vibe
  • 346 reviews 9.2/10 Cleanliness
  • 299 reviews 8.3/10 Comfort
  • 277 reviews 9/10 Breakfast
  • 258 reviews 8.7/10 Amenities

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