Fairmont Ambassador Seoul 5 stars

Customer review rating (ALL Rating) 4.6/5 2,708 reviews

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Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu, 07335 SEOUL, South Korea

Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

Our accommodation(s)

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Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Telephone
Fax +82 2-3395-6170

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,708 reviews

TripAdvisor Rating  4.9/5  1,574 reviews

Certificate of excellence 2025

Personalized service at its best

TripAdvisor rating 5.0/5

LYEEEEEEEE TripAdvisor review

From the moment we stepped onto the property, every staff member we encountered greeted us promptly and assisted us with everything. They took our luggage, and were already in the room by the time we went up. Vera at the front desk was friendly, accommodating and efficient in checking us in. Service with a smile was the theme at this hotel. A special thank you to the valet, (I didn’t get his name, but he lived 3 years in Maryland), every time he saw us, he made sure we knew where we were going, assisted us in finding places, and wished us to have a great day. Even carrying in our shopping bags, the staff promptly assisted us without even asking. This was only one of 2 hotels, we’ve stayed at, that has provided such personalized, excellent service in the smallest of ways. Fairmont was one of 3 (5 star) properties we stayed at during our 3 week stay in Korea and by far our most favorite. If I could suggest any improvements for this property, would be possibly changing up some menu items at the breakfast buffet, to provide better variety for those staying longer than a couple of days. Thank you to all the staff who made our stay memorable.

A Truly Warm and Memorable Buffet Experience

TripAdvisor rating 5.0/5

bizkidinsg TripAdvisor review

I visited the buffet at Fairmont Ambassador Seoul Hotel today with my mom, and it turned out to be a truly wonderful experience from start to finish. The food selection was excellent—beautifully presented, fresh, and thoughtfully curated. What made the experience exceptional, however, was the service. The staff were attentive, professional, and genuinely warm, making us feel welcomed the moment we arrived. I’d especially like to highlight Derek, who went above and beyond. His recommendations for both wine and food were spot-on and elevated our meal significantly. More than that, his hospitality made us feel relaxed, invited, and very well taken care of—something that really stays with you long after the meal ends. It was a lovely dining experience to share with my mom, and one we’ll remember fondly. I highly recommend this buffet, not just for the quality of the food, but for the outstanding service that truly reflects the Fairmont standard.

Dear Guest, Thank you for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear that your visit to our Spectrum with your mother was a memorable experience from beginning to end. It is wonderful to know that you enjoyed the variety, presentation, and freshness of the dishes, and even more rewarding to learn that the service made a lasting impression. Creating a welcoming, refined, and genuinely warm atmosphere is at the heart of what we strive for, and your kind words affirm those efforts. We are especially grateful for your recognition of Derek. His attentive recommendations and sincere hospitality reflect the Fairmont spirit of personalized service, and we will be sure to share your compliments with him and the entire team. Thank you for choosing to spend such a meaningful moment with us. We look forward to welcoming you again soon, and to creating many more memorable dining experiences for you in the future. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 5.0/5

Vilailuck X. Couples - Confirmed reviews ALL

Everyone we encountered were kind and helpful, excellent service by everyone!

Dear Ms. X., Thank you for your perfect rating and for sharing your kind feedback. We are truly delighted to hear that every team member you encountered was kind, helpful, and provided excellent service throughout your stay. Your generous words mean a great deal to us and will be shared with our entire team as encouragement to continue delivering warm, attentive, and refined service at all times. We sincerely appreciate your visit and look forward to welcoming you back to Fairmont Ambassador Seoul for another memorable and exceptional experience. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Great location

TripAdvisor rating 5.0/5

Denise Vick B TripAdvisor review

Lovely hotel with a great location. Close to shopping and metro & bus lines. Cross the river and all the famous attractions and historic sites are short walk from metro station.

Dear Guest, Thank you for sharing your perfect score and kind feedback. We are delighted to hear that you enjoyed our prime location and found the hotel lovely. Being conveniently close to shopping areas as well as metro and bus lines is something we are very proud of, and we are especially pleased that you found it easy to access Seoul’s famous attractions and historic sites across the river. Your comments truly encourage us to continue delivering a seamless and memorable experience for our guests. We sincerely hope to welcome you back to Fairmont Ambassador Seoul for another exceptional stay in the near future. Thank you. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Fairmont always exceed expectations

TripAdvisor rating 5.0/5

Cruiser824830 TripAdvisor review

Fantastic the hotel always exceed expectations staff always smiling and ready to help rooms are cozy and have all amenities

Dear Guest, Thank you for your perfect rating and for sharing such wonderful feedback. We are truly delighted to hear that your experience with Fairmont once again exceeded your expectations. Your kind words regarding our consistently welcoming and attentive team mean a great deal to us, as genuine and thoughtful service is at the heart of everything we do. It is also a pleasure to know that you found your room cozy, comfortable, and well-appointed with all the amenities needed for a relaxing stay. Your satisfaction is our greatest reward, and your feedback serves as a great source of motivation for our entire team. We sincerely look forward to welcoming you back and providing you with another exceptional experience in the near future. Thank you. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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Other web-users rate our hotel

  • 634 reviews 9.3/10 Location
  • 901 reviews 8.7/10 Room
  • 1,137 reviews 8.7/10 Service
  • 5 reviews 6.2/10 WiFi
  • 374 reviews 9.5/10 Vibe
  • 339 reviews 8.3/10 Comfort
  • 305 reviews 8.6/10 Cleanliness
  • 284 reviews 9.2/10 Breakfast

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