Fairmont Ambassador Seoul 5 stars

Customer review rating (ALL Rating) 4.6/5 2,765 reviews

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Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu, 07335 SEOUL, South Korea

Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

Our accommodation(s)

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Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Telephone
Fax +82 2-3395-6170

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,765 reviews

Customer review rating 5.0/5

Kevin N. Solo - Confirmed reviews ALL

felt very welcomed from check-in to check-out. i was on vacation staying at Fairmont and unfortunately sprained by knee on a hike and Fairmont gave me the best service as far as bringing me a bucket of ice everyday to ice my knee.

Dear Mr. N., Thank you for choosing Fairmont Ambassador Seoul and for sharing such thoughtful and heartfelt feedback with us. We are truly sorry to hear about your knee injury during your travels, though we are pleased that our team could provide some comfort and support during your recovery. Knowing that the simple gestures, such as preparing ice for you each day, helped make your stay easier means a great deal to us. We are also delighted to hear that you felt warmly welcomed throughout your entire stay, from check-in to check-out. Your kind comments regarding the cleanliness of the bathroom and the overall service are sincerely appreciated. In particular, we are happy to know that one of our team members near the elevators was able to assist you with navigating Seoul’s subway system and provide helpful local guidance. Even though the name was not remembered, we will certainly share your kind words with our teams. Thank you once again for your generous feedback and support. We truly hope your knee has fully recovered, and we look forward to welcoming you back again for another comfortable and memorable stay in Seoul. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 5.0/5

Lisa M. Business - Confirmed reviews ALL

Fairmont Seoul was an amazing experience. The staff are amazing and the facility is wonderful for hosting meetings. The rooms are top tier great value and exceptional service!

Dear Ms. M., Thank you for choosing Fairmont Ambassador Seoul and for sharing such wonderful feedback with us. We are truly delighted to hear that you had an amazing experience and that both our facilities and service met your expectations so well. It is especially rewarding to know that you found the hotel comfortable and valuable for both your stay and meetings. Your kind recognition of our team means a great deal to us, and we are especially pleased to hear that Phil made such a positive impression during your visit. Your compliments will certainly be shared with him as wonderful encouragement. Thank you once again for your generous support. We sincerely look forward to welcoming you back again soon for another exceptional stay. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 4.5/5

Un W. S. Business - Confirmed reviews ALL

I hosted Fitch on Korea 2026 on 15 May at the Ballroom. The event coordination with Helen Lee and Laura Lee were smooth and efficient. They were both prompt to respond to my requests. Banquet manager Lucas was very helpful to deliver all my requests. The full team really live up to the standard of Fairmoint. The lunch buffet and breakfast catering were all amazingly arranged, and food was delicious. I had to say this was one of the best event buffet I ever had! I will definitely recommend this hotel to other events planner and looking forward to hosting our other events at your property.

Dear Ms. S., Thank you for choosing Fairmont Ambassador Seoul and for sharing such thoughtful feedback regarding both your stay and your event experience with us. We are truly delighted to hear that your experience hosting Fitch on Korea 2026 at our Grand Ballroom was a successful and enjoyable one. It is especially rewarding to know that Helen and Laura provided smooth and efficient coordination throughout the planning process, and that Lucas was able to support your requests attentively during the event. Your generous recognition of their professionalism and dedication will certainly be shared with them and the wider Events & Banquet team. We are also pleased to hear that the banquet food service, lunch buffet, and breakfast catering exceeded your expectations. At the same time, we appreciate your constructive feedback regarding the curtain operation in the guest room. Your comments have been shared with the relevant team for review as we continuously seek ways to improve guest comfort and convenience. Thank you once again for your trust and recommendation. It was an honor to host your event, and we sincerely look forward to welcoming you back for many more successful events and memorable stays in the future. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 5.0/5

Fen L. C. Friends - Confirmed reviews ALL

Wonderful! Good experience on this vacation. Sleep well! Good service on any help from us. From gate guider when I stepped in the hotel, front desk, room service, swimming pool service to restaurant , very good.

Dear Ms. C., Thank you for choosing Fairmont Ambassador Seoul and for sharing your wonderful feedback with us. We are truly delighted to hear that you had a pleasant and restful vacation experience with us. It is especially rewarding to know that the service provided throughout the hotel from the welcoming team at the entrance, Front Desk, Room Service, swimming pool, and restaurant teams left such a positive impression on your stay. At the same time, we sincerely appreciate your thoughtful suggestion regarding the breakfast variety. We understand how a greater rotation of menu items across multiple days could further enhance the dining experience for returning guests, and your feedback has been shared with our Culinary team for review and consideration. Thank you once again for your valuable comments and kind support. We sincerely look forward to welcoming you back in the near future for another enjoyable stay. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 4.5/5

Augustine U. Business - Confirmed reviews ALL

First big shoutout to Phil at dining! He’s always so friendly & professional! Phil even remembered our son during our 8 night stay & greeted him with so much courtesy and hot chocolate every morning! The whole staffing team are friendly & courteous. Rooms are very quiet with stellar city views from higher floor suites. Stayed at numerous Michelin Key hotels and this team delivers such level of experience. Location is also extremely convenient. Only issue we had is during checkout. We thought the hotel qualified for VAT refund (similar to other higher end hotels & from online info) but was told they don’t participate during checkout. All the online information includes Fairmont as a hotel that participates in VAT program similar to many other hotels in the area. Found this last minute info to be strange & felt unnecessarily taxed while traveling internationally. VAT for 8 days stay in a suite is not loose change. All other service was up to par.

Dear Mr. U., Thank you for choosing Fairmont Ambassador Seoul and for sharing such thoughtful and detailed feedback regarding your recent stay with us. We are truly delighted to hear that you enjoyed the overall experience, particularly the warm hospitality and professionalism of our team. Your kind recognition of Phil is especially appreciated. It is wonderful to know that his thoughtful care toward your son and his attentive service throughout your 7 night stay made such a memorable impression. Your compliments will certainly be shared with him and the Spectrum team as great encouragement. We are also pleased that you enjoyed the quietness of the suites, the city views, and our convenient location. Receiving such positive comments from a guest experienced with Michelin Key hotels is truly meaningful to us. At the same time, we sincerely regret the confusion and disappointment regarding the VAT refund program during your check-out experience. As Fairmont Ambassador Seoul does not currently participate in the hotel VAT refund program, we would greatly appreciate it if you could kindly share where you found the online information indicating otherwise. If convenient, please feel free to send the related website or information source to Je… so that we may carefully review the matter internally and make corrections where necessary to help avoid similar confusion for future guests. Thank you once again for your valuable feedback and generous support. We sincerely look forward to welcoming you and your family back in the future for another memorable stay. Warm regards, Jenna Oh Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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