Fairmont Ambassador Seoul

Customer review rating (ALL Rating) 4.6/5 2,972 reviews

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Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month (Subject to change)

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

Our accommodation(s)

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Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,972 reviews

TripAdvisor Rating  5.0/5  737 reviews

Certificate of excellence 2024

Best hotel in Seoul

TripAdvisor rating 5.0/5

younese940 TripAdvisor review

Simply the best hotel in town. Fairmont Hotel Seoul is exceptional! The facilities are top-notch, from the luxurious rooms to the stunning spa. Mariposa's cuisine is divine, with breathtaking views. Service is impeccable—staff are kind, professional, and GM Franck ensures every guest feels valued. A must-stay!

Dear Younese940, Thank you so much for your wonderful review of Fairmont Hotel Seoul. We are thrilled to hear that you had such an exceptional experience with us. Your kind words about our facilities, the divine cuisine at Mariposa, and our dedicated staff truly mean a lot to us. We are especially grateful for your recognition of our General Manager, Franck, and his commitment to ensuring that every guest feels valued. It is our goal to provide a memorable experience for all our guests, and your feedback inspires us to continue delivering exceptional service. We look forward to welcoming you back for another unforgettable stay. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Good location and good experience

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Right beside the department store and close to the subway station; good staff to provide help

Dear Lei G., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location next to the department store and the nearby subway station. Our team is committed to providing excellent service, and we are glad that you found our staff helpful during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If there is anything we can do to enhance your next stay, please do not hesitate to let us know. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

위치좋고 친절한 직원

Customer review rating 5.0/5

Byungsoo K. Families - Confirmed reviews ALL

So nice staffs. Very good location closed from The Hyundai Seoul. Thanks for every staffs

안녕하세요, 김 병수 고객님. Accor Platinum 회원님으로써 저희 Fairmont Ambassador Seoul 에 방문하여 주심에 진심으로 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Claire K. Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 5.0/5

Andrew Business - Confirmed reviews ALL

Great hotel, with amazing breakfast and lovely swimming pool.

Dear Andrew A., We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Great stay

Customer review rating 5.0/5

Augustus G. Couples - Confirmed reviews ALL

room was spacious, clean, and had lots of amenities. breakfast buffet was great, so many options and all delicious.

Dear Augustus Ross G., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the spacious, clean room along with the amenities provided. It's also wonderful to know that you had a great experience with our breakfast buffet. Your compliments are truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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Other web-users rate our hotel

  • 614 reviews 9.5/10 Location
  • 907 reviews 8.6/10 Room
  • 1,072 reviews 8.5/10 Service
  • 356 reviews 9.3/10 Vibe
  • 332 reviews 8.9/10 Cleanliness
  • 322 reviews 8/10 Comfort
  • 270 reviews 8.8/10 Amenities
  • 261 reviews 9/10 Breakfast

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