Fairmont Ambassador Seoul 5 stars

Customer review rating (ALL Rating) 4.6/5 2,585 reviews

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Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month (Subject to change)

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

Our accommodation(s)

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Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,585 reviews

TripAdvisor Rating  4.9/5  1,481 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Hae S. Y. Couples - Confirmed reviews ALL

Had a wonderful stay! The location was perfect for shopping at The Hyundai Seoul, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. The breakfast buffet was amazing. I highly recommend it!

Customer review rating 5.0/5

Sera N. Friends - Confirmed reviews ALL

Exceptional customer service. Extremely comfortable stay. Will definitely book again.

Perfect stay

TripAdvisor rating 5.0/5

jija988 Couples - TripAdvisor review

⭐⭐⭐⭐⭐ Absolutely loved our stay. The hotel is exceptionally clean, spacious, and truly luxurious. Breakfast was a delightful highlight, featuring lobster, Peking duck, and even sparkling wine — a wonderful way to start the day. The location is excellent, conveniently close to a luxury shopping mall and the train station, making it very easy to get around. Went to the 29th floor restaurant for food drinks. Raphael and Terry took very good care of us. So happy to be there. Everything from the rooms to the service exceeded expectations. We will definitely return and look forward to staying here again.

Dear Jija988, Thank you very much for your five-star review and for sharing such wonderful feedback about your stay with us. We are truly delighted to hear that you absolutely loved your experience at Fairmont Ambassador Seoul. Your kind comments regarding the cleanliness, spaciousness, and overall luxury of the hotel are sincerely appreciated. We are especially pleased that breakfast stood out as a highlight for you — starting the day with specialties such as lobster, Peking duck, and sparkling wine is exactly the elevated experience we aim to provide. It is also great to know that our location, with convenient access to a luxury shopping mall and the train station, added to the ease and enjoyment of your stay. We are particularly happy to hear about your visit to our 29th-floor restaurant and that Raphael and Terry took such excellent care of you. Your recognition will certainly be shared with them as a source of pride and motivation. Knowing that everything from the rooms to the service exceeded your expectations means a great deal to us. Thank you once again for choosing Fairmont Ambassador Seoul. We truly look forward to welcoming you back for another exceptional stay in the near future. Thank you. Warm Regards, John Park Director of Rooms Fairmont Ambassador Seoul

Customer review rating 5.0/5

Yat S. L. Families - Confirmed reviews ALL

Staffs proactively greeted, assisted and asked about our experiences proactively; for my kid's amenities, understand the eco-friendly policy and your hotel does not target families, the staff still tried to offer alternatives, I see they would try extra miles instead of rejecting the customer and sitting there without action.

What an experience

TripAdvisor rating 5.0/5

jonathanbrian974 TripAdvisor review

What a pleasant stay. Great hotel and even better team From John's check in, Camille and Damien pleasant attitude, we thought our stay could not get any better until we had dinner in Mariposa. Terry, Raphael and Chef Andre all took very well care of us to ensure a pleasant romantic evening Thank you to their GM Franck who suggested us to experience Fairmont Ambassador Seoul

Dear Jonathanbrian974, Thank you very much for sharing such a wonderful review of your experience at Fairmont Ambassador Seoul. We are truly delighted to know that your stay was so pleasant and that our team played a key role in making it memorable. Your kind recognition of John at check-in, as well as Camille and Damien for their warm and welcoming attitudes, is sincerely appreciated and will be shared with them accordingly. We are especially pleased to hear that your dinner at Mariposa exceeded expectations and provided the perfect setting for a romantic evening. It is wonderful to know that Terry, Raphael, and Chef Andre took such attentive care of you to ensure a truly special experience. We are also grateful for your kind words regarding our General Manager and are honored that his recommendation led you to experience Fairmont Ambassador Seoul. Feedback like yours is incredibly rewarding and serves as great encouragement for our entire team. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you back for another exceptional experience in the future. Warm Regards, John Park Director of Rooms Fairmont Ambassador Seoul

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Other web-users rate our hotel

  • 615 reviews 9.3/10 Location
  • 879 reviews 8.6/10 Room
  • 1,105 reviews 8.5/10 Service
  • 5 reviews 5/10 WiFi
  • 359 reviews 9.5/10 Vibe
  • 329 reviews 8.2/10 Comfort
  • 297 reviews 8.6/10 Cleanliness
  • 267 reviews 9.1/10 Breakfast

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