Fairmont Ambassador Seoul

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Fairmont Ambassador Seoul

Customer review rating (ALL Rating) 4.6/5 2,467 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month (Subject to change)

  • The pool is open to children aged six years and above, accompanied by a responsible adult.

Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

Telephone +82 2-3395-6000

Fax +82 2-3395-6170

Contact email

  • By plane

    GIMPO AIRPORT At 11km / 6 miles

  • By plane

    INCHEON AIRPORT At 55km / 34 miles - Shuttle paying

  • By car

    KYUNGIN HIGHWAY At 3km / 2 miles

  • By train

    SEOUL STATION At 5km / 3 miles

  • By train

    YEOUI NARU STATION At 0km / 0 miles

GPS:37.525269, 126.929134

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Meeting rooms

Our accommodation(s)

Fairmont Ambassador Seoul presents 326 guests rooms & suites offering panoramic views of the Yeouido skyline and the Han River. Please note that complimentary Gold Lounge privileges for Accor Platinum and higher level members are not available at Fairmont Ambassador Seoul. Your kind understanding is appreciated.

Our guest reviews

Our guest reviews for
Fairmont Ambassador Seoul

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,467 reviews

Good stay in Fairmont

Customer review rating 5.0/5

W. S. Business - Confirmed reviews ALL

The staffs were extremely accommodating and helpful. besides that, the location is extremely convenient.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Room condition was good but house keeping was not professional

Customer review rating 3.5/5

Sam P. Couples - Confirmed reviews ALL

I had had good experience with Fairmont before but at this time I faced bit unpleasant situation due to unprofessional housekeeping.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Too expensive compare to Conrad Seoul.

Customer review rating 3.0/5

Seungtaek Families - Confirmed reviews ALL

Conrad Seoul provided morning buffet with free with lower price. Fairmont hotel pricing is too expensive.

Dear Mr. C., Thank you for your feedback. Kindly note that we are providing a similar price range, comparing to other 5-star hotels in the same category, in the city. Please, note that are participating to the Accor Plus program, which allow 20% discount on the food & beverages. Once again thank you, and we wish to apologize for any inconvenience caused. Yours sincerely, Maxime BEYER Quality & Guest Experience Manager Fairmont Ambassador Seoul

Good stay and Good quality

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very kind, good quality room condtion

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Thank you, LiLY / LILY님 감사합니다!

Customer review rating 5.0/5

Mj.l. Couples - Confirmed reviews ALL

LILY at Gold Lounge was very kind to me. Thanks to LILY, I was able to check in at the Gold Lounge pleasantly, so I think the overall hotel satisfaction was very high. Other Gold Lounge staff members were very nice to me. Thank you. It was a very pleasant stay. I thought the hotel's software was really excellent. I think the best asset of the hotel is the employees, but all the employees I met were employees who matched the five-star rating. 골드라운지의 LILY님은 정말 친절하게 대해주셨습니다. LILY님 덕분에 골드라운지에서 기분 좋은 체크인을 하게 되어 전체 호텔 숙박 만족도가 엄청 높았던 것 같습니다. 다른 골드라운지 직원분들도 친절하게 대해주셨습니다. 감사합니다. 아주 기분 좋은 숙박이였습니다. 호텔의 소프트웨어가 정말 우수하다고 생각했습니다. 호텔의 최고 자산이 직원분들이라고 생각하는데 만났던 직원 분들 모두 5성급에 걸맞는 직원분들이셨습니다.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Super hospitalable staffs

Customer review rating 5.0/5

Clay Business - Confirmed reviews ALL

- Hotel staff were super responsive to my queries, taught me how to use the Kakao Taxi app, and orientated me around - Rooms were very clean, they even folded some of my laundry that I didn't have time to take care of - Wine bar on 29th floor was good - Overall a pleasant stay

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

EXCELLENT HOSPITALITY - BEST ROOF TOP BAR

Customer review rating 5.0/5

M. A. Couples - Confirmed reviews ALL

The Fairmont Ambassador Seoul is without The most Luxurious and Elegant Hotel in Seoul. Walking through the lobby, i was immediately struck by the beautiful and friendly reception area. It was light, airy, Very spacious and gave a very welcoming atmosphere. The staff throughout the hotel were very Professional and extremely helpful. Check in was simple and very Fast. The rooms are new, modern and very stylish. The spa and fitness centre was outstanding. The highlight for us was the exceptional variety of Restaurants to choose from. Mariposa Restaurant on the 29th floor was our favourite and the presentation of the food was Beyond all expectations. M29 roof top bar was great breathtaking. I Would highly recommend the Fairmont Ambassador Seoul.

Dear Mr. M., What a beautiful review! We are delighted to read your kind words. We are glad that overall, you are enjoying your stay at 'The Fairmont Ambassador Seoul'. Especially regarding your experience at our M29 Rooftop Terrace Bar. Located on the hotel's 29th floor, M29 features panoramic views of Yeouido and the Han River day and night. On the menu are bespoke cocktails by master mixologists, signature dishes with stories and a variety of finger food concepts, while a rooftop terrace and suite of private dining rooms offer the perfect venue for every unforgettable moment. We thank you very much, and we look forward to seeing you around in the hotel. Should you need anything, always feel free to contact us. Have a beautiful day, Maxime BEYER Quality & Guest Experience Manager Fairmont Ambassador Seoul

Great experience

Customer review rating 5.0/5

J Couples - Confirmed reviews ALL

Satisfied with gold room benefits

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Comfortable stay

Customer review rating 3.5/5

Taehyung Solo - Confirmed reviews ALL

Overall satisfying.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Great for business and travelers

Customer review rating 4.0/5

송. Couples - Confirmed reviews ALL

The hotel is new and all the facilities and rooms are in pristine condition. The breakfast was Sprectrum was INSANE ! Definitely not, if not THE best breakfast buffet we ever had. Lots of options, organic, handmade, care for allergies etc. Definitely recommend and will try the Gold lounge next time.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

1st Holiday since 2019

Customer review rating 4.5/5

Anthony T. Solo - Confirmed reviews ALL

Staying in hotels around the world has been a part of my job for more than 13years now and I must say you guys did a great job! Well done everyone =) So where should I start? Checking in was a breeze as I was attended by Lucy and Elliot. Both of them were impeccable with guests' convenience in mind so well done! Julia and Emily over at the fitness center were always so ready to greet and making sure that I had a great time working out so well done!(It was almost a daily affair for me to be at gym every morning) Kevin, Claire and Emma were also so kind in helping me with my inquire on which hair salon and supermaket that I should go to and also helping me with reservation on my PCR test 2 days before departing Korea. Eve over at lobby lounge was ever so attentive as well. Being sincere and willing to help are all basics in this industry and also the hardest to maintain but for me all of you guys has that core in you which is very very important so I'm really thankful for that. What I liked most was everyone's ability in remembering and them giving acknowledgement. simple stuff to others but not for me. No words can describe how awesome it was during my trip and I hope to see you guys real soon when I can have my holiday again as I have a heavy and a very well travelled schedule. So a very BIG THANK YOU for Lucy Elliot Julia Emily Kevin Claire Emma and Eve. Be kind always. _ Anthony T

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Wonderful stay with outstanding kindness

Customer review rating 4.5/5

Hye L. P. Couples - Confirmed reviews ALL

Fairmont's staffs offered best service. I really appreciate their services and definately will visit more often. Very satisfied stay!

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Perfect Stay!

Customer review rating 5.0/5

Hyoeun K. Friends - Confirmed reviews ALL

It was the 2nd stay since I had the 1st stay in Fairmont Ambassador Seoul in December 2021. Like the first time, the stay was flawless. All the staff were warmly welcoming us, and the food was well served. Hygiene was well maintained and the room condition was also good. I would absolutely visit again soon!

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Good stay

Customer review rating 5.0/5

David T. Solo - Confirmed reviews ALL

Staff were very friendly and super helpful

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Amazing and unforgettable stay, we can't wait to come back

Customer review rating 4.5/5

Tess Families - Confirmed reviews ALL

Stayed at Fairmont Ambassador Seoul for the first time with my family. Booking the room through their website was a breeze. During check-in we were greeted by friendly staff Elliot and Clare assisted us during check-out. The view of the Han River from our room was spectacular. The hotel was directly connected to the Hyundai Seoul (Mall) so it was a great additional since we got to explore that place as well. All the staff were friendly, kind and professional...Marry from the Atrium Lounge, Nick from the room service staff and everyone from the housekeeping staff did a superb job. The food was delightful, we dined in at the Spectrum for breakfast and tried the pastries at the Atrium Lounge. Our movement was limited due to the ongoing pandemic but in the future we will definitely make sure to visit other facilities of the hotel like their swimming pool, fitness center, spa, bar and other restaurants. Overall it was an amazing and unforgettable stay.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

Beyond all Expectations - Stunning New 5 Star Luxury Hotel

Customer review rating 5.0/5

Mart Couples - Confirmed reviews ALL

I came across this brand new hotel whilst looking for a Luxury boutique style hotel in central Seoul for a weekend Away and we couldn't have been more pleased with our choice. All of the staff were extremely friendly and welcoming from the moment we arrived - attentive and professional. We felt so relaxed after using the exceptional Spa and the Couples Massage is Exceptional. We decided to have dinner in the restaurant Mariposa on The 29th floor overlooking the Han River and City Views rather than finding one nearby and we weren't disappointed - the menu had a lovely choice that suited us. All of the food was of a very high quality and nicely presented. We were also given a choice of amazing Wines. Having cocktails after dinner at there Amazing Bar29 was Beyond All expectations. The rooms were beautifully decorated and spacious , very comfortable beds and stunning marble bathrooms. The location of the hotel is lovely, next to a Brand new Luxury Shopping Mall - THE HYUNDAI SEOUL. I would definitely recommend this hotel and will be back myself on my next trip to Seoul.

Dear Valuable Guest, We thank you very much for the perfect score! What a pleasure to read your kind words. We are delighted to learn that overall, you are wowed by your stay at 'The Fairmont Ambassador Seoul'. Please, rest assured we will share your review with the entire team, and I am sure they will be proud to learn that their daily hard work, striving for excellence, has been duly recognized by one of our top guest in the hotel. Please, always feel free to contact me at ma…, should you need anything. Looking forward to see you around in hotel. Warmest regards, Maxime BEYER Quality & Guest Experience Manager Fairmont Ambassador Seoul

One of the best Accor hotels in Korea.

Customer review rating 5.0/5

Chulhyun K. Couples - Confirmed reviews ALL

The room size is the same for all of the Fairmont Room, Deluxe Room, and Gold Room. If you want a view, we recommend a deluxe room or higher. However, to stay in Fairmont satisfactorily, reserve a Gold Room, We recommend that you experience the Gold Lounge. Fairmont Gold Lounge's food and beverage service may be unsatisfactory depending on your personal taste, but their concierge service is very good. The breakfast and dinner quality at the Spectrum buffet is very good. The sauna is a little small in size but private, and is provided free of charge to those with Accor Platinum or higher. You can enjoy a stay experience similar to that of other luxury category hotels such as Park Hyatt, Luxury Collection, Four Seasons and more.

Dear Valuable Guest, We thank you very much for your excellent praise of words! Learning that we are the best hotel in class, is super heartening and touching! Please, rest assured that your review will be shared with the entire team, and I am sure they will be delighted to learn that their daily hard work, striving for excellence, has been duly recognized. We look forward to welcoming you back in the near future. Do not hesitate to contact me at ma…, should you need anything. Warmest regards, Maxime Beyer Quality & Guest Experience Manager Fairmont Ambassador Seoul

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