ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City Hotel 4 stars

Great location. Very close to the Yongsan subway station and very convenient bus 6030 service to Incheon airport. Very clean and excellent breakfast. the only thing I would improve is the access to the Sauna on 6F. You need the key that is on the first floor. Would be better to have access to the sauna on 6F with the hotel room key.

My child broke the glass cup at night. I called the front desk whether they can change the room because my child walk the room with bare foot. The answer was no. Instead they sent us cleaning guy. We left the room during his cleaning. After he cleaned the room, we came back and found glass debris on the bed and floor. We gave up calling again and cleaned by ourselves. When we checked out next day, they charged for broken glass. We will never come back again.

Very basic room. Poor amenities.

Great hotel and great services.

Fast check in and check out, room with a nice view and looks very modern and attractive to me. Sleeped well and enjoed the breakfast

Stay was ok, but staff should me atleast supportive, we were 4 persons stayed for 1 month and we asked to provide veg breakfast in the morning (noodles with veggies) which was not given. 7th floor restaurant manager and one staff (Annie Kim) were not supportive. I think you have separate rules and regulations for each & every guest. I have been denied to step in restaurant with IBIS room sleepers (and asked to change it immediately which I did) and on the next minute two people were not even questioned doing the same. Your staff is not even ready to provide yellow label tea in the room instead of bogus green tea. I would never recommend my fellow colleagues to stay in IBIS and we have a lot of travel in this year and coming year in seoul, rather we would go for Novotel.

Beautiful, bright and clean hotel. Very nice staff. Good food. Thank you!

Your staff was sweet, helpful,eager to please us, and went out of their way to assist us with a luggage issue. you have a beautiful hotel. we would deffinately stay there again.

Room is clean and comfortable. Great location next to Yongsan station. The buffet breakfast was pretty standard, would have liked more fruits and local Korean food rather than international food. Despite hanging up my towel on the rail, my towel was changed daily. I would rather the towel not be changed as per the 'Save water' card placed in my room. Check in was pleasant. I checked in early. I was charged half day rate to check in early (at 10a.m.). My colleague who stayed at Novotel also checked in early but was not charged half day rate. Wondered why it is not across board.

The hotel and facilities were clean and beautiful.

Customer service was amazing and the rooms were amazing too!

The hotel was spacious, well appointed and beautifully decorated. It was very modern, clean and many conveniences available at this location. For example, it was adjacent to a shopping mall with many economical dining options. Also, there was a convenient store in hotel. I was also pleased with hotel staff. The concierge, Nicole, was very friendly and helpful. She also spoke English well. In addition, my room housekeeper did a great job cleaning my room. The food in the banquet hall, where our convention group had breakfast, was superb!!

I would have preferred that the staff provided more precise direction for finding places such as post office, laundry services, etc.

My closest was the smallest I have ever seen

Enjoyed my stay with you. The room could have been a little larger, but was OK