ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City 4 stars

Customer review rating (ALL Rating) 4.4/5 124 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Stylish atmosphere

  • Panoramic river view and city view

Hotel location

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

  • INCHEON INTERNATIONAL AIRPORT: 

  • By plane

    GIMPO At 22km / 13 miles

  • By plane

    INCHEON At 57km / 35 miles - Shuttle paying

  • By train

    SINYONGSAN STATION At 0km / 0 miles

  • By train

    YONGSAN STATION At 0km / 0 miles

GPS:37.531809, 126.96286

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  124 reviews

TripAdvisor Rating  4.5/5  200 reviews

Customer review rating 1.0/5

Michael K. Solo - Confirmed reviews ALL

Very nice hotel and the room was nice and quite clean. But there are many points I didn’t like. First of all, the front desk doesn’t even look like a front desk and there’s no IBIS sign there at all. The check in was alright but I don’t expect to ask for my welcome drinks as a Gold member. There was no attention paid to my membership at all. The room was nice and clean but the room temperature was 32 degrees and I set the temperature to 22 but no change at all, even hours later. I managed to cool the room down to 29 because I just turned off the air conditioner. The Rain shower didn’t work, no matter how hard I pulled on the activation button and the hot water wasn’t really hot at all even after a while. I stayed just a week earlier in a normal IBIS in Busan and it was a totally different story. There I felt like home and I’m always with ACCOR hotels because I usually like them. But maybe it was just a bad day and I’m sure I’ll try your hotel again. That’s why I don’t want to publish this review because everyone deserves second chances.

Dear Michael K., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

Nice staff and beautiful view hotel

TripAdvisor rating 5.0/5

wonseok9408 Families - TripAdvisor review

I stayed in the hotel last week using my free night award. Check in count staff was so nice and clam. She really tried to explain about hotel and facilities So i could understand all of them even the hotel was very spacious. if you have some tier they treat well with funny presents. I used junior suite room where have beautiful view. you can watch the Han river and normal Korean's life.

Dear wonseok9408, We are delighted to read your kind words after your stay at Ibis Styles Yongsan. It is heartening to learn you were wowed by the kindness of our staff. Rest assured that I will share your comment accordingly since this will be a truly motivation to them! Thank you for sharing with us your feedback. You are more than welcome in our hotel and we look forward to seeing you soon. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

The Location is Good, But the Front Desk Staff is ''So-So''

TripAdvisor rating 4.0/5

rockychengcheng Friends getaway - TripAdvisor review

Good Location, next to Yongsan Station and the i-Park mall Clean Room Good View , either Han River or the Namsan Tower But the front desk staff is ''so-so'' I arrived at 2 for check-in The staff said the check-in time should be 3 it is only an hour I didn't see if there was any difficulties for the to ask us to wait for one more hour with rooms available they finally agreed to check-in for us but I really felt disappointed they should have been more helpful instead of pretending to be doing us a very very big favour to us I am not making a unreasonable request, it is just checking-in one hour earlier with plenty of rooms available I checked-in at 7 in the morning for free in the Novetel in Myanmar in July 2019 and that is what we called a good service

Dear Rocky Cheng Cheng, Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Byun Seunggu(Nine)

good location new hotel

TripAdvisor rating 4.0/5

funlifelover Families - TripAdvisor review

overall was good except electric maintenance at the middle of night, felt unsecured. direct bus between ICN airport and hotel, very convenience. staffs speak good English. connected to train and metro station, easy access to downtown.

Dear wingc2014, We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and I am sorry that your electric maintenance at the middle of night did not meet your expectations; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

Great, but housekeeping needs to be more careful ...

TripAdvisor rating 5.0/5

Traveler15639790578 Couples - TripAdvisor review

Great location since it is linked to Yongsan station. You can take itx to Chuncheon for day trip. There is also a mall nearby and a huge e-mart that sells groceries, local products etc. From the hotel, you can take airport bus #6030 for 15,000 won, takes you to Incheon airport directly. Member recognition for Accor (Gold) is good, received welcome drink vouchers and a can of beer, a bottle of mango juice, and a pack of nuts. All was going well until the second night. In the evening, when I returned to my room, I couldn't find my medium-sized white teddy bear on my bed. Figured housekeeping must have packed Bear away by accident, but hotel staff said they could only try finding out from housekeeping at 9am the next day. Since Bear had a lot of emotional significance, it was hard to not be worried... Went down to the reception the next morning and specifically told them to look for Bear in the used linen etc, and they did manage to find it, thankfully! Felt that staff could have been more sympathetic and apologetic to the entire situation ... afterall, it was indeed a mistake by housekeeping to pack away a pretty huge teddy bear without noticing.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Byun Seunggu(Nine)

Two Night stay.

TripAdvisor rating 4.0/5

slleong Couples - TripAdvisor review

First timers to Seoul. Located to nearby station and subway but not much shopping/food around area except at train station. Assistance at checkout and request for taxi was exceptional 👍. Platinum Accor members but had to request for breakfast and room upgrade.

Dear slleong, Thank you for sharing your review on TripAdvisor. Especially as Le Club AccorHotels Platinum member. We are glad to learn that the assistance from our Heartist staff, was exceptional. It is very heartening and please, rest assured, that your comment will be shared with them. This will be the best recognition for their hard daily work to strive for excellence. Sorry for any inconvenience caused for the reason that you had to ask for your complimentary breakfast as Platinum member. The team has been trained, to avoid the occurrence in the future. You are more than welcome for another stay at Ibis Styles Yongsan. Kind regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Modern hotel at a convenient location in Seoul

TripAdvisor rating 4.0/5

Philip H Business - TripAdvisor review

Modern, clean, and well appointed hotel conveniently located to Yongsan Station. Good dining facilities. Rooms are smallish but well furnished. Reasonable (but a bit small) work area / desk for laptop computer. The staff are professional, friendly, and helpful.

Dear Philip H, We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

very nice stay

TripAdvisor rating 4.0/5

Dirkje25 Families - TripAdvisor review

Very good hotel in the business district.Breakfast outstanding....As I was staying for leisure, not business, I would have appreciated that when leaving the hotel very early in the morning a lunch box could have been provided.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Happy and Satisfied

TripAdvisor rating 5.0/5

Exploration743101 Solo travel - TripAdvisor review

I'm happy with my stay for :very easy check-in and check-out process, very high level of the cleanliness,convenient connection to main spots in Seoul,direct bus ride from the hotel to Inchon airport.Staff are friendly and helpful.

Dear Exploration743101, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

New hotel

TripAdvisor rating 5.0/5

rendy578 Friends getaway - TripAdvisor review

New hotel with good service, check in is fast.. the room is clean , the location is not far from yongsan station and IPark MallThere is a shuttle bus to Incheon airport next to the hotel makes our journey more comfortable

Dear rendy578, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Happy & pleasant stay at ibis Styles Ambassador Seoul Yongsan

TripAdvisor rating 5.0/5

justintheman Business - TripAdvisor review

It was a wonderful trip staying at ibis Styles Ambassador Seoul Yongsan last week. The view from my room was amazing, the food at the breakfast buffet and complimentary offerings during my stay were great, and, most of all, staffs at the front/reception were super friendly and very professional and helpful. I thus would like to compliment the staffs at ibis Styles Ambassador Seoul Yongsan, including, but not limited to, Mr. Na, and comment how pleased I have been with the service provided to me by its entire staffs. Overall it was such a happy and pleasant stay, and I will, for sure, never stop coming back again. Thanks~

Dear justintheman, We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

good location & modrate breakfast

TripAdvisor rating 4.0/5

sng_jh Families - TripAdvisor review

quite nice hotel for the value with good location. just 3 subway stations away from cityhall. directly connected to subway. but the ventilationfan was too noisy and bothering(only turned off after 12:00).

Dear Jongha S, We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. Especially, I deeply thank you for your commnet regarding quite nice hotel for the value with good location. On the other hand, I sincerely apologies your inconvenience concerning the ventilation fan. about this issue, I look into the problem to fix immediately. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

Great service and nice room

TripAdvisor rating 5.0/5

Clare Z Families - TripAdvisor review

Front desk staff, Alyssa Lee was very helpful at all times. Despite the hotel occupancy rate being full house, she managed to let us have an early check in as we were with a toddler. She’s always sincere and friendly whenever we see her throughout our stay. Thanks for making our stay a pleasant one.

Dear Clare Z, We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Espcially, I am very happy to hear that Alyssa Lee was very helpful at all times even though hotel occupancy rate was high. She was sincerely and friendly. I will share your comment with all my team and she can be a role model with my team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

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