ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,071 reviews

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Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Stylish atmosphere

  • Panoramic river view and city view

Our accommodation(s)

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Hotel location

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531809, 126.96286

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,071 reviews

Customer review rating 1.0/5

Susan Y. Business - Confirmed reviews ALL

The cleaning staff placed my pajamas on the bedside table.

Dear Susan Y., Greetings from Seoul Dragon City. Thank you for taking the time to share your feedback about your experience at ibis Styles Ambassador Seoul Yongsan. We are truly sorry to hear that your stay did not meet your expectations. First, please accept our sincere apologies regarding the housekeeping experience. Your comment about your pajamas being placed on the bedside table, as well as the stained bed sheet, is certainly not in line with the cleanliness standards we strive to maintain. Your feedback has been shared with our housekeeping team so that we can review our procedures and reinforce our room inspection standards. We are also sorry for the inconvenience caused regarding the payment currency. Normally, our payment system allows guests to select their preferred currency during the transaction. We regret any confusion or frustration this situation may have caused and will review this matter internally to better understand how it may have occurred and ensure the process is clearer for our guests. Your feedback is very valuable to us as it helps us identify areas where we need to improve. We sincerely hope to have the opportunity to welcome you again and provide you with a much better experience. Sincerely, Camille Guest Relation Officer ibis Styles Ambassador Seoul Yongsan

Customer review rating 5.0/5

Young C. K. Families - Confirmed reviews ALL

Good location with many convenient facilities nearby.

Dear Young C. K., Greetings from Seoul Dragon City. Thank you for choosing ibis Styles Ambassador and for sharing your experience with us. We are delighted to hear that you had a pleasant stay in our hotel and that its convenient location made your stay even more comfortable. We are also happy to hear that our kind staff were able to assist you perfectly with all your inquiries during your stay. Thank you once again for the time you took sharing your feedback with us. We look forward to welcome you again if the opportunity arises. Sincerely, Camille Guest Relation Officer ibis Styles Ambassador Seoul Yongsan

Customer review rating 4.5/5

Kacper S. Friends - Confirmed reviews ALL

Everything was great. The front office team was polite and professional! I have some minor comments regarding cleanliness - I found a few long dark hairs in the room and on the towels, but overall it did not interfere with my relaxation.

Dear Kacper S., Greetings from Seoul Dragon City, Thank you for choosing ibis Styles Ambassador Seoul Yongsan during you stay in Seoul and for sharing you experience with us. We are delighted to hear that you had a pleasant and comfortable stay in our hotel and that our polite and professional front office staff provided you a smooth check-in. However, we would like to apologize for the discomfort brought by the hairs you found in your towels. This is far from the standard we are aiming for. Your feedback was shared with our housekeeping department in order to reinforce our inspections standards. Thank you once again for the time you took to share your valuable feedback. We look forward to welcome you again during your next visit to Seoul. Sincerely, Camille Guest Relation Officer ibis Styles Ambassador Seoul Yongsan

Customer review rating 5.0/5

Young C. K. Families - Confirmed reviews ALL

Overall very good stay with kind staff.

Dear Young C. K., Greetings from Seoul Dragon City. Thank you for choosing ibis Styles Ambassador Yongsan during your stay and for sharing your experience with us. We are delighted to hear that you had a pleasant and comfortable stay in our hotel and that our kind staff were able to assist you well during your sojourn with us. We look forward to welcome you again if the opportunity arises. Sincerely, Camille Guest Relation Officer ibis Styles Ambassador Seoul Yongsan

Customer review rating 4.0/5

Ananya J. Solo - Confirmed reviews ALL

I really liked the hotel and the location. The front desk staff was really nice too, the manager, Karmen? She was a bit cold, but all the other staff were really nice. I think the rooms could be cleaned a bit better and parking was always full. Other than it was a great stay. Decent rooms, friendly staff and everything I asked for they were so helpful. always smiling and kind too.

Dear Ananya J., Greetings from Seoul Dragon City. Thank you for choosing ibis Styles Ambassador during your stay and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay in our hotel and that our convenient location made your stay even more comfortable. We are also happy to hear that our friendly staff were able to assist you perfectly throughout your stay. On the other hand, we would like to apologize for the poor cleanliness of your room. This is not the standard we aim to provide and your feedback have been shared with our housekeeping team in order to reinforce our cleaning and inspections standards. Thank you again for the time you took sharing your feedback with us. We look forward to meet you again if the opportunity arises. Sincerely, Camille Guest Relation Officer ibis Styles Ambassador Seoul Yongsan

Other web-users rate our hotel

  • 1,528 reviews 9.4/10 Location
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  • 1,045 reviews 8.4/10 Service
  • 19 reviews 9.2/10 WiFi
  • 589 reviews 8.5/10 Cleanliness
  • 404 reviews 7.7/10 Amenities
  • 309 reviews 6.8/10 Value
  • 290 reviews 8.7/10 Vibe

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