ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,036 reviews

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Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Stylish atmosphere

  • Panoramic river view and city view

Our accommodation(s)

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Hotel location

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531809, 126.96286

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,036 reviews

TripAdvisor Rating  4.6/5  343 reviews

Certificate of excellence 2025

Carmen Yeu

TripAdvisor rating 5.0/5

yilia w TripAdvisor review

Very lovely person, super kind and patient. Definitely would come again and highly recommend staying here if you’re in the area

Dear Yiliaw2026, Greetings from Seoul Dragon City Thank you for choosing ibis Style Ambassador Seoul Yongsan during your stay in Seoul and for sharing your experience with us. We are delighted to hear that you has a pleasant and comfortable stay in our hotel and that Mrs Carmen Yeu assisted you in the best way and helped you with all your inquiries. We will share your kind comment to Mrs Carmen Yeu, as our greatest motivation in our guests' comfort and satisfaction. We will always do our best to provide you with a completely satisfying experience on your next visit and look forward to seeing you again. Sincerely, Camille Guest Officer Relation ibis Styles Ambassador Seoul Yongsan

Customer review rating 4.0/5

Santi T. Families - Confirmed reviews ALL

Location is well connected to Yongsan station. Rooms are good for family as we asked for connecting rooms. Housekeeping not always give us complete amenities. I like that I can adjust the room temperature, unlike other hotel like rokaus nearby which only stay at 25C which was too warm for us. I wish the hotel has coin laundry, and the room dont have enough space to hang our clothes. They dont recognise gold status here and the bar close very early.

Dear Santi T., Greetings from Seoul Dragon City. Thank you for choosing ibis Styles Seoul Yongsan during your stay in Seoul and for sharing your experience with us. We are pleased to know that you found our location convenient with easy access to Yongsan Station, and that the connecting rooms worked well for your family. It is also great to hear that you appreciated being able to adjust the room temperature to your comfort — we know how important that can be for a good night’s rest. At the same time, we sincerely apologize for the inconsistencies you experienced with housekeeping amenities. This is certainly not the level of attention to detail we aim to provide, and your feedback has been shared with the team for improvement. We also understand your comments regarding the limited hanging space in the room and the absence of a coin laundry facility. Your suggestions are valuable and will be considered as we continue to review ways to enhance the guest experience, especially for families and longer stays. Regarding ALL – Accor Live Limitless Gold recognition, we are sorry if the benefits were not clearly explained during your stay. Gold member benefits are subject to brand standards and availability, but we always strive to ensure our valued members feel properly recognized. We will reinforce this with our team. Lastly, we regret that the bar’s operating hours did not meet your expectations. We understand that extended hours can be an important part of the stay experience. Thank you again for your constructive feedback. We truly hope to have another opportunity to welcome you and your family back for an even more comfortable stay in the future. Sincerely, Camille Guest Relation Officer ibis Styles Ambassador Seoul Yongsan

Customer review rating 4.5/5

Yoon K. A. Couples - Confirmed reviews ALL

This was my second long-term stay at the Ibis Styles Hotel, and once again, the experience impressed us greatly. In particular, we enjoyed the gym area and the Dodo Lounge, where guests can use laundry machines and a shared common area. The overall service was excellent, including the kind reception staff and wonderful housekeeping. Overall, I would like to give big applause to the hotel staff, including the receptionists and housekeeping team, who provide the best service at all times. One downside I would like to point out is inconsistent housekeeping service. The quality of housekeeping was inconsistent; on one occasion, it seemed that the housekeeper only cleaned the surface briefly. This meant that the bed sheets were not changed and dirt on the floor was not removed.

Dear Yoon K. A., Greetings from Seoul Dragon City. Thank you for choosing to stay at ibis Styles Ambassador Seoul Yongsan and for sharing your experience with us. We are delighted to hear that you had a pleasant and comfortable stay in our hotel. We are happy to hear that that you also enjoyed our services, especially the Dodo Lounge and gym area. Thank you also for your kind words toward our front desk and housekeeping team. We are happy that our team were able to assist you throughout your stay. On the other hand, we would like to apologize for the inconsistency of our housekeeping. This is not the level of cleanliness and attention to details we aim to provide and we regret that your room was not properly serviced on that occasion, including the bed linen and floor. Your feedback has been shared with our housekeeping management team for review and reinforcement of our service standards. Please be assured that we take this matter seriously and are committed to providing a consistently high level of comfort and cleanliness for all our guests. Once again thank you for the time you took sharing your experience with us. We look forward to welcome you again if the opportunity arises. Sincerely, Camille Guest Relation Officer ibis Styles Ambassador Seoul Yongsan

Bring your own slipper

TripAdvisor rating 4.0/5

isis_moonlight71 TripAdvisor review

Nice & clean room, everything is ok, except don't do like the fact they recycle the bedroom slipper, best bring your own slipper if you don't mind sharing slipper with the previous guest.

Dear isis_moonlight71, Greetings from Seoul Dragon City. Thank you for choosing to stay at ibis Styles Ambassador during your stay in Seoul and for sharing your experience with us. We’re pleased to know you found the room nice and clean overall. Regarding the slippers, we understand your concern and appreciate the opportunity to clarify. As part of our sustainability efforts, the slippers provided in the room are reusable items. However, please be assured that they are thoroughly collected, professionally cleaned, and sanitized before being placed back into guest rooms. That said, we completely understand that some guests may prefer brand-new disposable slippers for personal comfort. Should this be your preference, our team would be more than happy to provide an alternative upon request at any time during your stay. Thank you again for your valuable feedback, and we hope to welcome you back for an even more comfortable experience in the future. Sincerely, Camille Guest Relation Officer ibis Styles Ambassador Seoul Yongsan

A Perfect Start to Our Trip in Korea

TripAdvisor rating 5.0/5

D K TripAdvisor review

After an overnight flight with kids, we were completely exhausted, but Carme Yeu made such a difference for us. She helped us through the check-in process so smoothly and kindly that our stressful arrival turned into a comfortable and easy start to our first day in Korea. Her warm attitude and genuine care truly meant a lot to our family. On top of that, the hotel was very clean and perfect for staying with children. We felt comfortable and relaxed the entire time, which made our trip even more enjoyable. We are very grateful for the wonderful service and hospitality. This is a place we would happily return to and recommend to other families.

Dear D K, Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you very much for sharing such a heartfelt review following your stay at ibis Styles Ambassador Seoul Yongsan. We are truly delighted to hear that, after a long overnight flight with your children, your arrival experience was made comfortable and stress-free thanks to the warm and caring assistance of Carmen Yeu. It is wonderful to know that her kindness and smooth handling of the check-in process helped give your family a positive and relaxed start to your journey in Korea. Your words truly highlight the genuine hospitality we strive to provide. We are also pleased to learn that you found the hotel clean, comfortable, and well suited for families with children, allowing you to enjoy your stay with peace of mind. Your appreciation of our service and recommendation mean a great deal to us. As we begin the New Year, we wish you and your family a year filled with happiness, good health, and many memorable travels together. We sincerely hope to have the pleasure of welcoming you back to ibis Styles Ambassador Seoul Yongsan again in the future. Best regards, Pauline Guest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City.

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