Mercure Rome Cinecittà 4 stars

Customer review rating (ALL Rating) 4.5/5 1,506 reviews

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Mercure Rome Cinecittà - Image 1
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Mercure Rome Cinecittà - Image 3
Mercure Rome Cinecittà - Image 4
Via Filippo Caruso 7, 00173 ROME, Italy

Description

Hotel extras

  • The hotel has been recently renovated with our welcoming industrial style.

  • In front of the Cinecittà metro station and a few kilometers from the main highway

  • Three fully equipped meeting rooms accommodating up to 99 people

  • Family rooms are available to enjoy the Eternal City with loved ones.

  • Get energized in our gym, equipped with the latest generation of TechnoGym machines.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with 2 single beds

Photo out of - Classic room with 2 single beds

This room features 2 single beds. Free WIFI, safe, kettle for tea and coffee and bathroom with shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

This room features 1 double bed and balcony. Free WIFI, safe, kettle for tea and coffee and bathroom with shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

This room features 1 double bed, 1 sofa bed and balcony. Free WIFI, safe, kettle for tea and coffee and bathroom with shower.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with 1 double bed and 1 double sofa bed (1.5 m). WIFI, safe, kettle for tea, Nespresso coffee machine and bathroom with shower. Minibar with soft drinks included.

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Rome Cinecittà

Via Filippo Caruso 7
00173 ROME
Italy

GPS:41.8494, 12.577505

Telephone
Fax +39 06 835541
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 126 rooms
  • 7 rooms for people with reduced mobility
  • 4 connecting rooms
  • 126 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Well-being

Fitness center

  • On site
  • On site
  • Outdoor parking
  • Private

Security

  • Well-lit parking

CAR PARK

Additional charge

LARGO DEI CADUTI DI EL ALAMEIN,9, 00173 Roma

Parking information

  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 6 EUR 6 EUR Per day

Security

  • Video surveillance in parking
  • Parking equipped with lights

Private outdoor parking

Parking information

  • On site
  • Enclosed outdoor parking
  • Private

Security

  • Well-lit parking

MM RESTAURANT

Photo out of - MM RESTAURANT

A modern style decor distinguishes our restaurant where you can taste the Italian cuisine proposed by our chef Alessio Cimino.

Cooking style
Mediterranean
Chef name
Alessio Cimino
Capacity
75
Accessibility
Accessible service
00173 Rome, Italy
Telephone +39 06 835541
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Maestro
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

A modern style decor distinguishes our restaurant where you can taste the Italian cuisine proposed by our chef Alessio Cimino.

A sparkling atmosphere characterizes our lounge bar where you can relax with international cocktails, delicious sparkling wines, the best Champagne and more, quick lunches, snacks, cakes, drinks, coffee.

Start your day with our continental breakfast buffet. We will welcome you from 7:00 a.m. in our lounge, where you will find a wide range of delicious products to suit all tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,506 reviews

Customer review rating 4.5/5

Sarah C. Families - Confirmed reviews ALL

Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Solomonidis I. Families - Confirmed reviews ALL

Dear I., Thank you for taking the time to tell us about your experience at the Mercure Roma Cinecittà. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

James H. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Stipe S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Francesco L. S. Families - Confirmed reviews ALL

Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Solomonidis I. Families - Confirmed reviews ALL

The hotel is relatively modern, the location is quite close to a metro station, the rooms are well equipped, but breakfast is just average because, aside from the good coffee, it has very limited choice for a 4* hotel (especially in the hot section) and no availability of real fruit juices.

Dear I., Thank you for taking the time to tell us about your experience at the Mercure Roma Cinecittà. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

James H. Families - Confirmed reviews ALL

The hotel was nice. The bar wasnt great though. Very dark before 6pm - and then intensive surgery style ultra bright lighting - not relaxing. And youtube loop playing on a huge tv seemed a waste. Would have love to have seen some sport on there.

Customer review rating 5.0/5

Stipe S. Business - Confirmed reviews ALL

I like the location of the hotel because it is close to the Cinecitta metro station.

Customer review rating 4.5/5

Francesco L. S. Families - Confirmed reviews ALL

the hotel is very nice, our room was very big and comfortable. the breakfast was OK, the location is also good as it's right next to a subway station

Customer review rating 0.5/5

Randall C. Couples - Confirmed reviews ALL

Stayed 2 nights and never managed a hot shower. Reported it, someone came to investigate and nothing was done about it. Mentioned it on checkout and was met with, sorry about that here is your bill. The lighting in the room is also a complex mystery. You need a torch to shine on the light switch to work out how to use it. Keep it simple would be better served. .

Customer review rating 5.0/5

Barbara L. Couples - Confirmed reviews ALL

My husband and I spent a wonderful five days at the Mercure Roma Cinecittà. The room was beautifully appointed, the bed very comfortable, the bathroom spacious, and the entire staff gracious and helpful. With the Metro stop nearby, this meant that getting quickly into the center of Rome was fast and easy.

Customer review rating 4.0/5

Alexander R. Friends - Confirmed reviews ALL

Good hotel, friendly staff, good food, good location. Wi-Fi is very slow and needs to be improved.

Customer review rating 2.5/5

Philippe G. Business - Confirmed reviews ALL

Hotel is located in a remote area near the Cinecitta subway station. The hotel has been renovated and rooms refurbished. Quiet and clean, good breakfast but restaurant offer is below average with microwaved frozen food.

Dear Guest, Thank you for sharing your experience and for appreciating the recent renovation of our hotel, the quiet atmosphere, the cleanliness of our rooms and our breakfast. We are sorry that some aspects of your stay did not meet your expectations. We apologize for the issue with the hot water and have also taken note of your comments regarding the Wi-Fi, which we are monitoring to improve its stability and speed. We are also sorry to hear about your experience with our restaurant and dinner service. Your feedback has been shared with our team for further review. Regarding your ALL Silver status, please note that the welcome drink is available directly through the ALL – Accor app. Accor has discontinued paper vouchers and replaced them with the digital system. We are sorry if this information was not properly communicated to you upon arrival. As for sustainability, all products and solutions currently used in our hotel comply with standards approved by Accor. Our commitment is also recognized through our Green Key certification. We are sorry that these efforts were not perceived during your stay. Finally, we understand your comments regarding our location; however, the Cinecittà metro station is approximately 400 metres from the hotel and provides easy access to Rome city centre. We hope to have the opportunity to welcome you again and provide you with an experience that fully meets your expectations. Kind regards, Management

Customer review rating 4.5/5

Nadia M. Couples - Confirmed reviews ALL

We chose to stay at Mercure Cinecittà because of its location. Staff were friendly and helpful and we were impressed by the service received.

Customer review rating 1.0/5

Livingstone P. Solo - Confirmed reviews ALL

Women’s underwear left in room hair all in shower

Dear Guest, We sincerely apologize for what happened. Finding underwear left by a previous guest and hair in the shower is absolutely unacceptable and does not reflect our cleanliness standards. We have shared your feedback with the team responsible to ensure that such situations do not happen again. We hope to have the opportunity to provide you with a stay that better meets your expectations in the future. Kindest Regards Management

Customer review rating 5.0/5

Dhanesh M. Solo - Confirmed reviews ALL

The stay was amazing. The hotel is located in a quieter part of Rome which allows you to relax after a long day touring. All the staff were excellent and even remembered my preferences during breakfast. It's conveniently located nearby a Metro A Line station which provides for easy accessibility to the centre of Rome as well as a shopping centre 10mins down the road where you can find many good options to shop and eat. The room was comfortable with all amenities working and kept clean regularly.

Customer review rating 4.5/5

Elena S. Couples - Confirmed reviews ALL

I enjoyed the staff, everyone was really friendly: front desk people (had to communicate with them a few times) the restaurant and housekeeping staff. Good location Breakfast was good The only little thing that I could improve was the shower floor and the walls in the room that could be renewed, but I must to admit that everything was clean

Customer review rating 4.5/5

Susanne W. Couples - Confirmed reviews ALL

The location made our trips into the city on the metro extremely easy. The accommodation was very comfortable and the staff were friendly and helpful.

Customer review rating 2.0/5

Fernando M. D. S. Business - Confirmed reviews ALL

Room temperature stayed between 26 an 27 the whole stay, even using around 20 at the setting.

Dear Guest, Thank you for sharing your experience with us. We are sincerely sorry that your stay, and in particular the air conditioning service, did not meet your expectations. We would like to clarify that the temperature settings of our air conditioning system comply with the regulations currently in force in the Municipality of Rome. Nevertheless, we understand your discomfort and regret that the room temperature was not comfortable for you during your stay. Thank you for your feedback, which helps us continuously monitor and improve the service we provide to our guests. Kind Regards The Management

Customer review rating 5.0/5

Riccardo G. Business - Confirmed reviews ALL

Easy parking, good breakfast, silent room, 24h gym...all you need for a business stay.

Customer review rating 5.0/5

Frederic R. Families - Confirmed reviews ALL

Great welcoming, very comfortable room, well located (2 minutes from metro, 5 minutes from aqueduct park). Complimentary bar with water and drinks refilled every day. Restaurant is good.

Customer review rating 5.0/5

Cedric D. Couples - Confirmed reviews ALL

I enjoyed my stay at the hotel. Every thing was amazing from the front counter staff to all the hotel staff that we interacted with. The rooms were spotless and very well maintained. Franco in the restaurant was amazing and did his best to ensure the guest had the best dining experience. All in all the staff were amazing and the hotel was excellent.

Customer review rating 2.0/5

Kulwinder P. Families - Confirmed reviews ALL

The issues: The flush element kept on falling out into the toilet; The shower door wouldn't shut properly fearing it could have fallen on us. The bedsheets weren't changed despite it had blood stains on them. The breakfast didn't provide sufficient vegetarian options as well as the cheese we were told they have animal rennet. The mugs in the room were dirty so couldn't use them for the coffee provided.

Dear Guest, We are truly sorry to hear that your experience at our property did not meet your expectations. We sincerely apologize for all the issues you encountered, particularly regarding the condition of the bedsheets, the shower door, and the cleanliness of the mugs in your room. We take these matters very seriously, as they do not reflect the standards of cleanliness, maintenance, and attention to detail that we aim to provide to our guests. We are also sorry that our breakfast did not offer enough vegetarian options. We understand how important it is to provide a suitable variety of choices to meet different dietary preferences. We have taken note of your comments and will use your feedback to improve our services and prevent similar situations from happening again. Thank you for taking the time to share your experience with us. Your feedback helps us identify the areas where we need to improve. Kind regards, The Management

Customer review rating 4.0/5

Vikas N. Families - Confirmed reviews ALL

Well located, staff is very nice and friendly, location is great access to public transport and local mall. Breakfast waste of money for us there weren’t many vegan options just bread and same vegetables every day.

Other web-users rate our hotel

  • 689 reviews 9/10 Location
  • 797 reviews 7.8/10 Room
  • 698 reviews 8.8/10 Service
  • 11 reviews 5.9/10 WiFi
  • 485 reviews 8.5/10 Breakfast
  • 376 reviews 7.5/10 Cleanliness
  • 207 reviews 9.3/10 Vibe
  • 18 reviews 8/10 Wellness Area

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