It was okay. Unfortunately the booking for double room looked more like a twin where two beds were tossed together. One duve was very old, with staines, folded in two to look better. Even took a photo of this transparent bed. It was a little disappointing that by check in no one introduced the breakfast opportunities. I am not sure if our room included breakfast or not, was not able to see it from booking. Most probably we would have paid in addition for breakfast, but no one bothered to inform us. The bathroom looked a little old. We left the sign “do not disturb” at the door for saving the room attendants time. Someone still has entered our room when we were away. Despite that the room was not much cleaned, only trash can was emptied. What was the point to enter the room? Left a little the impression of lack of trust. The location of the hotel is very good, but it is not a 4-star hotel, 3 max, more of a 2-star

Great location. Walking distance to everything downtown. Breakfast food quality and service is not in keeping with a midscale hotel. Food & Beverage Staff have an attitude and are inattentive. I didn’t have a pleasant experience when checking out. Front Office Staff should be trained on how to handle payments chip and pin. I would not recommend the hotel to others.

This is a great place to stay. Excellent customer service!

Easy access to tourist attractions!

The room was small but had a comfortable bed, the bathroom was well equipped with a great shower and there was even a little balcony (albeit no chair). The hotel was close to a Metro station and was an easy walk down to the Forum / Colosseum (as well as Termini station), and there were many good restaurants nearby. The staff were really helpful as well. My only criticism was that to get to reception you had to walk through the restaurant, but that was probably a consequence of adapting an older building. I would happily stay there again on my next visit to Rome.

Good location, Friendly staff and clean facilities. Hope to visit again!

The main benefit of the hotel it's the location. Everything else was mostly mediocre or poor.

Poor reception staff. Upon arriving, my Accor membership status was not acknowledged nor did I receive any of the benefits associated with my status. Reception staff wore casual clothing and asked obtrusive questions. The room is extremely small however conveniently located. The lady running the restaurant was extremely kind and professional and the breakfast was amazing.

Friendly and helpful staff, good room with excellent bedding, good breakfast with a wide range of gluten free options, good continental breakfast except for the croissants and pains au chocolat which had been frozen. Ideal location, basically 20 mins on foot from most of the main sites. Termini is 10 mins away from which you can get an express train to and from the airport. Lots of good restaurants nearby , plus some good shops.

We got in my opinion the worst room in the hotel. Room was small. The sower was right in the entrance. No natural light. And there was no place to move around the room. This room should not be used for your guests.

The overall stay was good just 2 comments about hotel, 1 they need to upgrade the breakfast as it is very basic. 2 I don’t understand why the room temperature control is only at the reception office?