Mercure Roma Centro Termini

Mercure Roma Centro Termini

Customer review rating (ALL Rating) 4.1/5 580 reviews

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Hotel location

Mercure Roma Centro Termini

Via Agostino Depretis 104
00184 ROME
Italy

GPS:41.90050757557466, 12.493241834793388

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

PIANO TERRA BAR AND RESTAURANT Non contractual photo

The Piano Terra restaurant is the place where taste and quality meet our guests and customers of the Rione. Our kitchen with a careful selection of prime food is open for both lunch and dinner.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  580 reviews

Excellent stay

Customer review rating 5.0/5

David E. Business - Confirmed reviews ALL

The staff were most helpful and the breakfast was healthy and generous.

Good location

Customer review rating 4.5/5

William B. Couples - Confirmed reviews ALL

Staff very accommodating and helpful

Good location

Customer review rating 4.0/5

Germaine Couples - Confirmed reviews ALL

Pleasant stay. Aircon can be improved as it took a while to become cool. Everybody was pretty helpful at the reception except for a surly waiter, perhaps he lacked te language (benefit of doubt).

Clean, comfortable, friendly staff and excellent location.

Customer review rating 4.5/5

Ashlin D. Couples - Confirmed reviews ALL

Very pleasant stay from arrival to departure. Even a power failure one morning was resolved before we needed to get up. Only complaint was late check out request which could not be accommodated for more than an hour past normal check out. However I understand that benefit is subject to availability. Would definitely recommend this hotel for future stays.

Not up to a Mercure standard

Customer review rating 1.5/5

Chris Solo - Confirmed reviews ALL

Windows of the room were masking a view on a wall very close. You cannot be clostrophopic. Air conditioning was not working, always on, the room was freezing. Had to call many times the reception. Only one person during the night, sometimes falling asleep during working hours, on a couch, not even behind the reception. Meaning no security, anyone can get into the hotel. I am not used to this type of standard while visiting All or Mercure hotels.

Other web-users rate our hotel

  • 250 reviews 9.6/10 Location
  • 345 reviews 6.2/10 Room
  • 328 reviews 7.7/10 Service
  • 7 reviews 7.7/10 WiFi
  • 106 reviews 5.9/10 Breakfast
  • 100 reviews 6.8/10 Cleanliness

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