Mercure Roma Centro Termini

Customer review rating (ALL Rating) 4.0/5 1,117 reviews

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Our accommodation(s)

Hotel location

Mercure Roma Centro Termini

Via Agostino Depretis 104
00184 ROME

GPS:41.90050757557466, 12.493241834793388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


Non contractual photo

The Piano Terra restaurant is the place where taste and quality meet our guests and customers of the Rione. Our kitchen with a careful selection of prime food is open for both lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,117 reviews

Customer review rating 3.0/5

Maria Business - Confirmed reviews ALL

The location is good and the staff friendly. However, there were serious problems with the cooling and heating system. 2 nights we froze to death and 2 nights we had extremely high temperatures in the rooms. My colleague and I both informed the reception repeatedly - they told us that they were looking into it, but this was a problem the entire hotel had.

Central Location

Customer review rating 5.0/5

Fadi Solo - Confirmed reviews ALL

Location is conveniently located near Roma Temini. Hotel is clean and well-equipped. Staff are also helpful.

Good hotel- Well located

Customer review rating 4.0/5

Ioannis Business - Confirmed reviews ALL

The hotel is located in a cebtral commercial road with easy access to the metro, buses and taxis. The rooms are clean and comfortable, the staff very friendly and polite, while the breakfast is plentiful and of good quality. During our stay there was a serious problem regulating the room temperature and the hot water temperature. During my stay I experienced polar temperatures on 2 nights, heatwave temperature on 1 out of the 5 nights. The shower in the morning was at best luke warm. There was an attempt to regulate this all o the wednesday of my stay but unsuccessfully. It was useles to continue complaining, as the staff could do nothing.

Online fraud

Customer review rating 0.5/5

Hardik Families - Confirmed reviews ALL

Different room assigned as compared to what the website offered (pictures, room features etc). Raised a refund request with GM, awaiting response.

Good hotel, good location

Customer review rating 4.5/5

Miguel Couples - Confirmed reviews ALL

Our stay was excellent, all the staff was very nice and helpfull, the room was big and very confortable, and the hotel has a great location, next to several public transportation options. The breakfast was also good.

Other web-users rate our hotel

  • 462 reviews 9.4/10 Location
  • 627 reviews 6.1/10 Room
  • 574 reviews 7.5/10 Service
  • 7 reviews 8.1/10 WiFi
  • 200 reviews 6.6/10 Breakfast
  • 186 reviews 6.1/10 Cleanliness
  • 94 reviews 4.6/10 Value
  • 88 reviews 3.5/10 Amenities

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