Mercure Roma Centro Termini

Customer review rating (ALL Rating) 4.1/5 834 reviews

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Description

Our accommodation(s)

Hotel location

Mercure Roma Centro Termini

Via Agostino Depretis 104
00184 ROME
Italy

GPS:41.90050757557466, 12.493241834793388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PIANO TERRA BAR AND RESTAURANT

Non contractual photo

The Piano Terra restaurant is the place where taste and quality meet our guests and customers of the Rione. Our kitchen with a careful selection of prime food is open for both lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  834 reviews

Gold Status? More Like Bronze Treatment

Customer review rating 0.5/5

Dennis M. Friends - Confirmed reviews ALL

Despite holding Gold status, I felt like any other guest during my stay. Expected perks were either unavailable or ignored, making the experience underwhelming. For loyal members, recognition is key—and unfortunately, it was lacking here.

3-star service, very overpriced

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Small room, extremely expensive, no water everyday, combined shampoo and body wash (and refilled only after three requests!), no free minibar for Platinum member, no very clean (full of crumbs and dust under the best)

Well located Friendly staff

Customer review rating 5.0/5

Amir K. Couples - Confirmed reviews ALL

Very helpfull staff Always ready to help

Nice location, neat but small room

Customer review rating 3.5/5

Marcel Couples - Confirmed reviews ALL

We stayed 3 nights in a room with a Queen's bed, making use of the toilet was somewhat difficult because the heating of the bathroom was located at the side of the toilet. During our visit we only noticed other guests at breakfast, never saw anyone at the bar, a quiet hotel. Friendly staff, we were even allowed to store our rental bikes near the reception (inside) overnight.

Excellent location and amazing mattress

Customer review rating 4.0/5

Felipe Couples - Confirmed reviews ALL

The hotel has a wonderful location near to the Rome termini metro (10 min by walk) and the main monuments. The breakfast looked good and the bar staff was very nice as well. The mattress was glorious and the shower was very spacious and nice, special mention to Gabriel in the reception who was very polite and kind. It was overall a very good stay and I will definitely recommend it.

Other web-users rate our hotel

  • 386 reviews 9.4/10 Location
  • 492 reviews 6.1/10 Room
  • 470 reviews 7.5/10 Service
  • 180 reviews 6.3/10 Breakfast
  • 175 reviews 7/10 Cleanliness
  • 93 reviews 3.2/10 Value

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