Novotel Roma Est Hotel 4 stars

The room was adequate but the hotel staff were not particularly helpful in providing information on times of trains. Specifically they did not warn us that to get to the station, La Rustica Uir, guests had to risk life and limb walking along an unlit road with no pavement (SIDEWALK) which was dangerous particularly at night. Furthermore there was no warning that the station was without ticket issuing facilities and the shuttle bus to Rome Tiburtina only made one return trip on weekdays at inconvenient times I. e. at 8.30 am out and at 8.30 pm back.

Very far from city Centre. Room was a bit outdated but clean and big. Breakfast was nice but only one staff in the restaurant.

I come to your hotel once every year for my job, and am always very pleased with the room, the service and the food at the restaurant! It's always a great pleasure and for me no question about going anywhere else when I come to Italy for my annual mission!

Hotel location is not ideal and could be improved by better transport links: earlier shuttle bus would be helpful in the heat of the summer. Replacement of items provided in room (teabags, milk, etc) was irregular and replacements could have been done on a day to day basis. Breakfast pastries on the one day we had breakfast were stale and coffee not very hot. Otherwise, hotel was excellent and food provided at evening meal of high quality.

We had a very kindly welcomming from the reception. The welcomming drink was only beer, soda or vine. We have before could choose from the hole card. One of us got a cold meal in the restaurant, but the waiter change it.

I have been staying at NOVOTEL hotels recently , but the good thing about them was the location. but i was not particularly happy with the location of Novotel Roma Est, its far too off the center of city and the area surrounding it is also not very well kept and clean.

All you can ask from a hotel. Nice breakfast. Easy access near the ring road, as a rent a car for my excursions. This time with bigger TV Set in the room. I should be more organised to visit the gym. Nice price.

Very pleasant welcome, fast and efficient. Room Excellent, good shower. Dinner menu limited but adequate. Good Breakfast.

Handy as a stop off, although overpriced for what it is. Beds are comfortable though, and the outdated bathrooms are clean. Staff a bit sterile. Arrived just after 10.30 at night, and all they could offer us was plain cheese and tomato pizza, and used the excuse that's the only type of pizza they can freeze which of course is stupid. This nees to re-brand as Red Ibis and charge €60 a night.

Staff very welcoming, room great proportions, with very comfortable mattress and pillows. Bathroom was functional, however a good size. Restaurant Menu was limited.

The room was quite large and very well equipped. The bed was comfortable. The towels were good quality and soft. The illumination of the room was very good. The only problem was the temperature thermostat was not performing its function.

I was requested to leave a 60euro charge for any problems in the room but it has been a few days and that money has not been canceled or retured to my card

Firstly I could not find the hotel, then there was barely any access with a private vehicle. As a traveller who prefers to use public transport where possible, I found this location very hard to manage.

Staff not friendly, rooms not clean and no easy access to train station.

Room perfect. Breakfast very good. Bus shuttle Service.