Novotel Roma Est 4 stars

Customer review rating (ALL Rating) 4.4/5 1,110 reviews

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Novotel Roma Est - Image 1
Novotel Roma Est - Image 2
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Novotel Roma Est - Image 4
Via Andrea Noale 291, 00155 ROME, Italy

Description

Hotel extras

  • Mediterranean cuisine with local proposals and products, family friendly.

  • Located near the highway and the ring road

  • Convention center equipped with modern technologies, also suitable for hybrid meetings.

  • Outdoor seasonal swimming pool and air conditioning (only in summer).

  • Covered car park (paid) and free municipal car park near the hotel.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Double Bed

Photo out of - Superior Room with Double Bed

Superior Room with double bed and sofa bed: a mix of comfort and functionality, for up to 2 adults and 2 children, minibar available for a fee, safe, bathroom with bathtub and shower, hairdryer, kettle.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
See availabilities

Spacious room with two single beds or a double bed, configurable according to preference. Equipped with modern comforts, ideal for business or leisure stays. Twin/double configuration on request.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

See availabilities

Combine work and relaxation. Our Superior Room features modern decor, ergonomic design and high-tech equipment: air conditioning, bathtub with shower, minibar, safe, hairdryer, tea/coffee and satellite TV. For up to 2 people.

  • Views:

    City View

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The suite with terrace is ideal for work or relaxation. 2 separate rooms, parquet, double bed, sofa bed, 2 bathrooms, for 2 adults and 2 children. Nespresso, courtesy kit, bathrobe, slippers and minibar.

Max. number of persons
4
Area
From 48 m² / 516 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Roma Est

Via Andrea Noale 291
00155 ROME
Italy

GPS:41.914259, 12.623468

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 149 rooms
  • 8 rooms for people with reduced mobility
  • 118 family rooms
  • 8 connecting rooms
  • 149 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Children''s library

Well-being

Seasonal outdoor pool

  • Outside
  • Near the property

GARAGE INTERNO

Additional charge

Parking information

  • On site

  • Parking pricing: 12 EUR 12 EUR Per day

RISTORANTE GRAN 15

Photo out of - RISTORANTE GRAN 15

In a cozy setting overlooking the pool, the restaurant offers excellent Italian cuisine with regional dishes. Special menu for children

Cooking style
International
Capacity
120
00155 Rome, Italy
Telephone +39 06 227661
Opening hours
Monday
  • -
  • -
Tuesday
  • -
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Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

In a cozy setting overlooking the pool, the restaurant offers excellent Italian cuisine with regional dishes. Special menu for children

Our bar is an ideal place to enjoy a drink with friends and relax after a working day. Served by the pool at our Cabana bar, where you can enjoy a wide selection of whiskeys and cocktails

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,110 reviews

Customer review rating 0.5/5

Mohammad A. S. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Ramata S. Families - Confirmed reviews ALL

Dear Ramata S., Thank you for sharing your feedback regarding your recent stay at Novotel Roma Est. We are pleased to hear that you appreciated the entrance, lobby, and location of our hotel. However, we sincerely regret to learn about your experience with our staff and the unpleasant odor in your room. It is concerning to hear that some interactions with team members did not meet the high standards of service we strive to provide. We recognize the importance of treating all guests, including children, with kindness and respect. Additionally, we apologize for the discomfort caused by the unpleasant smell in your bathroom. We continuously work on maintaining our facilities to ensure a pleasant environment for our guests. Regarding your request to switch rooms, we understand the urgency of your situation and regret that we could not accommodate your needs at that time. We appreciate your comments as they help us improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, Novotel Roma Est Marco

Customer review rating 0.5/5

Zinovii K. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback and recommendation. We are delighted to hear that you had a good experience at Novotel Roma Est. Best regards, Novotel Roma Est

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you found our reception, check-in, restaurant, and room to be excellent and comfortable. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Novotel Roma Est

Customer review rating 3.5/5

Ramata S. Families - Confirmed reviews ALL

The entrance, lobby & location of the hotel are good, probably the best things about the hotel. But some of the staff members were mean & rude to us even to the kids. The kids were hungry we asked if they could warm up their meal please, they refused. They also refused that we sit at the café. But another nice employee let us sit. The worst part of it all was the waste smell in the bathroom that went into the room. I was sick most of the time I was in the room. It really smelled of sewer. I was spraying perfume to help mask but it never last. I asked to switch rooms but they wouldn't give me enough time to move because we had a tour to catch. So we stayed, I'm glad we were out most of the day because that smell was not good.

Dear Ramata S., Thank you for sharing your feedback regarding your recent stay at Novotel Roma Est. We are pleased to hear that you appreciated the entrance, lobby, and location of our hotel. However, we sincerely regret to learn about your experience with our staff and the unpleasant odor in your room. It is concerning to hear that some interactions with team members did not meet the high standards of service we strive to provide. We recognize the importance of treating all guests, including children, with kindness and respect. Additionally, we apologize for the discomfort caused by the unpleasant smell in your bathroom. We continuously work on maintaining our facilities to ensure a pleasant environment for our guests. Regarding your request to switch rooms, we understand the urgency of your situation and regret that we could not accommodate your needs at that time. We appreciate your comments as they help us improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, Novotel Roma Est Marco

Customer review rating 0.5/5

Zinovii K. Families - Confirmed reviews ALL

The air conditioner barely doesn't work at all. The door keys I probably went 7 to 9 times to change the door keys because the magnet to the door it's always doesn't work. A lot of people are complaining around hotel. There's nothing close. There's no stores there's no gas station there's nothing there in the morning. The breakfast stays the same. They don't change around.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Polecam ten hotel.

Dear Guest, Thank you for your positive feedback and recommendation. We are delighted to hear that you had a good experience at Novotel Roma Est. Best regards, Novotel Roma Est

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Excellent and comfy

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you found our reception, check-in, restaurant, and room to be excellent and comfortable. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Novotel Roma Est

Customer review rating 5.0/5

Gerben D. V. Families - Confirmed reviews ALL

We had the best holiday since long time, the food in the restaurant was top quality

Dear Gerben D. V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed our accommodations and the quality of our restaurant. Your appreciation of our staff means a lot to us. Best regards, Marco Parenza

Customer review rating 5.0/5

Omer S. Families - Confirmed reviews ALL

Everything was fine

Customer review rating 4.5/5

Karla A. Families - Confirmed reviews ALL

Relax

Buongiorno, vi ringraziamo per aver scelto il Novotel Roma Est e per aver condiviso con noi la vostra recensione, lavoriamo con impegno e determinazione per garantire un'esperienza piacevole e rilassante a tutti gli ospiti. Siamo lieti di notare la vostra soddisfazione, soprattutto in riferimento allo Staff. Ci auguriamo di rivedervi presto! Cordiali saluti, Front Desk Guest Relations, Marco.

Customer review rating 3.5/5

Lucio A. C. V. Business - Confirmed reviews ALL

Overall I was satisfied, however the cleaniness of the room could Improve! It was perfectly clear that cleaners do not touch in several items in the romm full of dust as the phone and even in the bathroom where the toilet brush emanated a bad smell.

Customer review rating 3.5/5

Carlos S. Friends - Confirmed reviews ALL

I paid for the “superior” room and was given a regular one, besides that it’s a nice hotel with good breakfast and pool, far from the city tho.

Customer review rating 4.5/5

Shsnemckenzie M. Couples - Confirmed reviews ALL

We arrived to very helpful staff a huge carpark and great room and fantastic full buffet breakfast

Customer review rating 3.5/5

Govind K. S. V. Families - Confirmed reviews ALL

My stay was comfortable overall; however, I was disappointed by some interactions with the hotel staff, which did not meet the level of hospitality I expected from a brand like Novotel. I checked into the hotel at midnight and asked whether it would be possible to have a late check-out by one or two hours, as my return flight was scheduled for the evening. Instead of receiving a clear response, I was repeatedly directed to different staff members. Eventually, I was advised to inquire again on the morning of my departure when they would have a better idea of room availability. On the day of check-out, I was informed that a late check-out could not be accommodated under any circumstances. While I completely understand that room availability and bookings may not allow for late check-outs, I was disappointed by the way the message was communicated. One staff member stated that they could not allow me to check out even “a few seconds” late, which came across as unnecessarily rude and unprofessional. I also felt that some staff members during breakfast were not particularly welcoming. As an international guest, I expected a higher standard of courtesy and hospitality. This review reflects my genuine experience. While the stay itself was comfortable, the quality of customer service did not match my expectations of the Novotel brand.

Customer review rating 4.5/5

Natasa P. M. Families - Confirmed reviews ALL

The hotel is in very good condition and well maintained. The rooms are nice, clean, and offer everything needed for a comfortable stay. However, the extra bed made from the sofa was not very comfortable and could be improved. The hotel is located close to the motorway, which is convenient when travelling by car. On the other hand, if you do not have a car, it is quite far to walk to the train station and bus station. The breakfast was excellent, with a wide variety of food and drinks to choose from. Everything was fresh and tasty. The staff were truly outstanding – very friendly, helpful, and always willing to assist with any request. They went out of their way to make our stay pleasant. One small suggestion for improvement would be to provide conditioner in the bathroom in addition to shampoo. This would make the bathroom amenities more complete. Overall, we had a very pleasant stay and would recommend this hotel.

Customer review rating 1.5/5

Antony R. Couples - Confirmed reviews ALL

This is not a 4* hotel and you should not advertise as such. Staff are lovely, however the rooms are not good (old, small, tired) and the area is poor. I was only there for one night, I would have cancelled when I arrived, if it was any longer. Again staff lovely, not their fault. The hotel facility - bad.

Good morning, We want to thank you for choosing Novotel Roma Est and for sharing your review with us, we work with commitment and determination to ensure a pleasant and relaxing experience to all guests. We are sorry if the stay did not meet your expectations, we are glad to see your satisfaction regarding our Staff, we will take into consideration your opinion to improve the quality of our services. Hope to see you again! Best regards, Front Desk Guest Relations, Marco.

Customer review rating 4.0/5

Emil F. Families - Confirmed reviews ALL

The beds were good, breakfast was good also, less varied than other Novotel Hotels (Nurnberg or London). In budapest the pool opens at 6.00 am, here at 10.00 which does not allow you to have an early swim and breakfast afterwards. Anyway it is not a pool for swimming intensely

Good morning, We want to thank you for choosing Novotel Roma Est and for sharing your review with us, we work with commitment and determination to ensure a pleasant and relaxing experience to all guests. We are glad to notice your satisfaction, especially in reference to our Staff, at the same time we will take into consideration your experience in other Hotels to improve the quality of our services. Hope to see you again! Best regards, Front Desk Guest Relations, Marco.

Customer review rating 4.5/5

Kuntamukkala R. S. S. C. Friends - Confirmed reviews ALL

Had a pleasant experience

Good morning, We want to thank you for choosing Novotel Roma Est and for sharing your review with us, we work with commitment and determination to ensure a pleasant and relaxing experience to all guests. We are glad to notice your satisfaction, especially in reference to our Staff. Hope to see you again! Best regards, Front Desk Guest Relations, Marco.

Customer review rating 4.5/5

Christopher C. Friends - Confirmed reviews ALL

Over all we enjoyed the stay although it was quiet far from city centre.

Good morning, We want to thank you for choosing Novotel Roma Est and for sharing your review with us, we work with commitment and determination to ensure a pleasant and relaxing experience to all guests. We are glad to notice your satisfaction, especially in reference to our Staff, we know we are located a bit outside the city center but it is pretty useful La Rustica UIR train station to reach Roma Tiburtina in 20-25 min. Hope to see you again! Best regards, Front Desk Guest Relations, Marco.

Customer review rating 3.5/5

Chad W. Couples - Confirmed reviews ALL

View from the room was great, water pressure for the shower was good & the room was well appointed. The safe in the room didn't work; could be replaced, as uses an old system where you have to use your room card or a credit/debit card to open and close - tried many cards and none worked to open the safe, even though the correct instructions were followed. Maintenance checked and unfortunately still didn't work. Aircon system could be improved - very fiddly; stopped working when trying to go to a lower temperature. Photo's provided are a bit deceiving. All in all however, a good stay - staff were pleasant and friendly, in both the reception and restaurant areas.

Good morning, We want to thank you for choosing Novotel Roma Est and for sharing your review with us, we work with commitment and determination to ensure a pleasant and relaxing experience to all guests. We are glad to notice your satisfaction, especially in reference to our Staff, at the same time we will try to fix everything you said, we are sorry if the stay did not meet your full expectations. Hope to see you again! Best regards, Front Desk Guest Relations, Marco.

Customer review rating 2.0/5

Kidder C. Business - Confirmed reviews ALL

Was originally given a room with a door that you have to shove to get it to close. Staff didn't know the laundry policy, then didn't get my laundry sent out. I'll try another hotel next time.

Customer review rating 5.0/5

Dmitry M. Families - Confirmed reviews ALL

Excellent room, parking, quiet location, despite convenient proximity to the highway (convenient because we travelled by car).

Other web-users rate our hotel

  • 409 reviews 5.9/10 Location
  • 495 reviews 6.6/10 Room
  • 665 reviews 8.9/10 Service
  • 8 reviews 6.7/10 WiFi
  • 364 reviews 8.5/10 Breakfast
  • 248 reviews 7.2/10 Cleanliness
  • 103 reviews 8.6/10 Pool

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