Information message

Novotel Roma Est Hotel 4 stars

Customer review rating 4.3/5 1,653 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Roma Est
See on a map
+ 20 Services

Hotel extras

  • High-speed internet connection throughout the hotel

  • Located near the highway and the ring road

  • Seven fully equipped meeting rooms for a totalof 200 people

  • Contemporary decor

  • Car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Roma Est

Via Andrea Noale 291
00155 rome
italy

Tel: +3906227661

Fax: (+39)06/2291750

Check-in from 14h00

Check out up to 12h00

  • STAZIONE ROMA TIBURTINA :  BLU TIBURTINA

  • By plane

    CIAMPINO At 20.92km / 13 miles

  • By plane

    FIUMICINO AIRPORT At 42.8km / 26.6 miles

  • By train

    ROMA TERMINI At 13km / 8.08 miles

GPS :41.914259, 12.623468

Hotel services

N RESTAURANT

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting with a view of the pool. Children's menu available

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 149 rooms
    • 8 rooms for people with reduced mobility
    • 118 family rooms
    • 8 connecting rooms
    • 142 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • GARAGE INTERNO Additional charge
    • On site
  • PARCHEGGIO ESTERNO NON CUSTODITO
    • Near the property
Family
  • Services for children
    • Childrens TV Channels
    • Childrens library
    • Video game area
    • Play area
    • Indoor playground for children
    • Outdoor playground for children

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 170

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Roma Est

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,653 reviews

TripAdvisor Rating 3.5/5

1,149 reviews

Rude Staff & Mosquito’s paradise

Customer review rating 0.5/5

Thando Couples - 11/10/2021 Confirmed reviews ALL

Booked a two night stay. I Was told at check in that housekeeping wouldn’t be refreshing the room & the money saved from that would go to charity which I thought was great. Except housekeeping entered our room the next morning & we had left our valuables in the room with the understanding no housekeepers would enter. The building is infested with mosquitos, I asked to change rooms & the rude night Porter flat out refused (couldn’t even be bothered to make an excuse eg hotel is full). Asked to cancel second night cause of mosquitos was told no refund would be made. The bar lady made us wait at the bar for over 2 minutes while she finished a personal call on her mobile phone stood in front of us. The room was dusty & filthy, I wish I could upload photos as part of the review as words don’t begin to describe the filthy mosquito haven that is this hotel. Traumatic Stay!

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sergio Mobilia - general manager

Good

Customer review rating 4.0/5

Anonymous Couples - 27/09/2021 Confirmed reviews ALL

The hotel is nice for a short stay. Although it is far away from the city center, it has free parking and at the reception they even upgraded us to a free underground parking. The room was nice. The only thing we didn't like at all was the breakfast. They removed the buffet and replaced it by a system where you have to order each individual thing you want to have. If the purpose was social distancing, it has totally the opposite effect as it increases the interaction between guests and personal as well as between guests you have to queue for a long time until the only person in the buffet takes care of serving each guests and preparing each coffee.

Novotel Roma Est

Customer review rating 3.0/5

Peter N. Business - 08/03/2020 Confirmed reviews ALL

The hotel is fairly close to the Rustica station - why no free shuttle? The welcome drink was just a (very) small beer and the hotel room needs renovation. my original room would not let anyone back and hence after 30 minute sof waiting, I recieved the key to a new room and my (already unpacked) belongings were moved 1 hour later after the room was accessed via the adjoining door. Internet OK and food in restaurant also OK.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - General Manager -

Novotel Roma Est

TripAdvisor rating 4.0/5

PeNor Business - 08/03/2020 TripAdvisor review

The somewhat inconvenient location of the hotel is compensated by the shuttle service - very nice service indeed. The Internet was easy to connect and more than adequate. The restuarant was very good with good food and an excellent wine list. The staff were all very friendly and professional.

Customer review rating 2.5/5

Anonymous Business - 01/02/2020 Confirmed reviews ALL

I'm sorry but unfortunately I was very disappointed with my stay this time. I had problems with the key to my room, I couldn't get in and didn't manage to open the door myself once during the stay because of a problem with the lock. I have stayed in this hotel and numerous accor hotels in the past but this stay was one of my worst so far. Breakfast was the most disappointing part of my stay, there were no clean glasses nor cups, between two colleagues and I we had just one glass and there were no staff in sight. There was just one croissant left when we arrived for breakfast at 8.30...Numerous unoccupied tables hadn't yet been cleared and looked messy and not welcoming at all. I'm sorry, but as a keen novotel fan, this hotel totally underwhelmed me on this occasion, especially given that we were travelling for business. My colleague also had problems with her shower.

Gentile Ospite, Ci fa piacere ricevere il Suo feedback, a seguito del Suo soggiorno. Grazie alle Sue segnalazioni e commenti, possiamo capire meglio dove e come "correggere il tiro" per le prossime volte. Conoscendo il marchio Novotel e il nostro hotel, siamo felici si dichiari fan del brand, vogliamo quindi scusarci per i disagi e il disappunto sperimentato in occasione dell'ultima visita, che vogliamo considerare una spiacevole eccezione. Come già comunicato anche alla Sua collega in altra sede, sicuramente il servizio colazione da ottimizzare e rendere più efficace la nostra offerta sarà un aspetto su cui focalizzeremo la nostra attenzione, mentre la location dell'hotel è qualcosa su cui purtroppo non possiamo intervenire. Puntiamo a farLa sentire a casa quando è con noi, garantendoLe un comfort a 360°. Alla prossima (con le dovute migliorie) Daniel Edoardo Del Sole - Front Desk Guest Relations -
Customer review rating 5.0/5

Domenico Families - 10/12/2019 Confirmed reviews ALL

N.1 sempre novotel a vita

Caro Domenico, Grazie! Lei, sì, che è un vero fan di Novotel! Ci fa davvero piacere siamo la Sua prima scelta per i Suoi viaggi nel mondo, puntiamo sempre al miglior comfort per un viaggio in famiglia e non. L'aspettiamo, allora, per una visita l'anno prossimo! Saluti, Daniel Edoardo Del Sole - Front Desk Guest Relations -
Customer review rating 2.0/5

Nithyakumar Business - 30/09/2019 Confirmed reviews ALL

Room carpet was not clean lit if stains on the carpet floor. Restaurant service was not uptown the mark I wait long to order for and followed by waited long for the food to arrive and even billing was delayed.

Dear Mr Nithyakumar, Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Sergio Mobilia - General Manager -

The hotel is let down by its location and the misleading advertising about access to public transport.

Customer review rating 2.5/5

Eugene M. Couples - 26/09/2019 Confirmed reviews ALL

The room was adequate but the hotel staff were not particularly helpful in providing information on times of trains. Specifically they did not warn us that to get to the station, La Rustica Uir, guests had to risk life and limb walking along an unlit road with no pavement (SIDEWALK) which was dangerous particularly at night. Furthermore there was no warning that the station was without ticket issuing facilities and the shuttle bus to Rome Tiburtina only made one return trip on weekdays at inconvenient times I. e. at 8.30 am out and at 8.30 pm back.

Dear Mr M., Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Sergio Mobilia, General Manager

Good but inconvenient

Customer review rating 3.5/5

Neil Friends - 16/09/2019 Confirmed reviews ALL

Very far from city Centre. Room was a bit outdated but clean and big. Breakfast was nice but only one staff in the restaurant.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Daniel Edoardo Del Sole - Front Desk Guest Relations -

As always, very nice hotel, very very friendly staff!

Customer review rating 4.5/5

Z. Business - 06/09/2019 Confirmed reviews ALL

I come to your hotel once every year for my job, and am always very pleased with the room, the service and the food at the restaurant! It's always a great pleasure and for me no question about going anywhere else when I come to Italy for my annual mission!

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Roma Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Edoardo Del Sole - Front Desk Guest Relations -

Hotel was well looked after and clean, staff friendly and efficient.

Customer review rating 4.0/5

Jim M. Families - 06/08/2019 Confirmed reviews ALL

Hotel location is not ideal and could be improved by better transport links: earlier shuttle bus would be helpful in the heat of the summer. Replacement of items provided in room (teabags, milk, etc) was irregular and replacements could have been done on a day to day basis. Breakfast pastries on the one day we had breakfast were stale and coffee not very hot. Otherwise, hotel was excellent and food provided at evening meal of high quality.

Dear Jim, We thank you for taking the time to share with us your feedback. We are glad you enjoyed your stay with us, we try to offer a good service and a satisfactory relax, always bearing in mind our main concern are you and your family. We are sorry for the not so regular replenishment of your room items (teabags, milk etc) and the inconvenience occured during breakfas time. Thank you, anyway, for the positive evaluation. Hope to see you in the future. Sincerely, Daniel Edoardo Del Sole - Front Desk Guest Relations -
Customer review rating 4.0/5

Da Couples - 24/07/2019 Confirmed reviews ALL

We had a very kindly welcomming from the reception. The welcomming drink was only beer, soda or vine. We have before could choose from the hole card. One of us got a cold meal in the restaurant, but the waiter change it.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Edoardo Del Sole - Front Desk Guest Relations -

Novotel Roma ESt

TripAdvisor rating 2.0/5

Sunshine47086505833 Family - 13/04/2019 TripAdvisor review

I have been staying at NOVOTEL hotels recently , but the good thing about them was the location. but i was not particularly happy with the location of Novotel Roma Est, its far too off the center of city and the area surrounding it is also not very well kept and clean.

Dear Guest, I Thank you for your review; I wish to inform you that the hotel has provided for the construction of a new tree-lined and very beautiful road. Unfortunately it is currently closed due to bureaucratic problems that do not depend on us. I hope you will find it open on your next stay Regards Sergio Mobilia - general manager

My place to stay in Rome, every single time.

Customer review rating 4.0/5

Anastasios Couples - 16/01/2019 Confirmed reviews ALL

All you can ask from a hotel. Nice breakfast. Easy access near the ring road, as a rent a car for my excursions. This time with bigger TV Set in the room. I should be more organised to visit the gym. Nice price.

Dear Anastasios, We very much appreciate your comments regarding your stay at the Novotel Roma Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergio Mobilia - General Manager

Great reception, comfortable room. Will definitely stay again when in the vicinity

Customer review rating 4.0/5

Mark B. Business - 19/12/2018 Confirmed reviews ALL

Very pleasant welcome, fast and efficient. Room Excellent, good shower. Dinner menu limited but adequate. Good Breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia

Expensive considering location - poor bar food

TripAdvisor rating 3.0/5

Mitchell H Business - 25/11/2018 TripAdvisor review

Handy as a stop off, although overpriced for what it is. Beds are comfortable though, and the outdated bathrooms are clean. Staff a bit sterile. Arrived just after 10.30 at night, and all they could offer us was plain cheese and tomato pizza, and used the excuse that's the only type of pizza they can freeze which of course is stupid. This nees to re-brand as Red Ibis and charge €60 a night.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sergio

Suitable for Couple with 2 Children

TripAdvisor rating 3.0/5

CristianoRibeiro_BR Family - 10/07/2018 TripAdvisor review

Nice hotel with good pool. Room is ok for 2 Adults with 2 children. Diner was very delicious. Unfortunatelly on July 5th the coffee-machine was broken at breakfest. After 35 minutes ordering for Coffee, we finished our Breakfest with orange-juice and left the restaurant. I suggest the restaurant to get a second coffee-machine. We missed micro-wave as well.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia

Over night stay

TripAdvisor rating 4.0/5

lordelectric Couples - 28/06/2018 TripAdvisor review

A very good hotel. I have stayed here before so as I had a good experience I didn't hesitate to book again. Unfortunately my flight from the UK was delayed by two hours so I arrived at the hotel too late to enjoy the pre-booked evening meal. The staff were very understanding and prepared a salad for us.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia

Great location for Novotel in Roma

TripAdvisor rating 4.0/5

rwarrington Couples - 04/06/2018 TripAdvisor review

Great location in East Roma/ La Rustica area....easy access from expressway, secured area with underground parking, train station was 7 minutes walk, wifi and ac worked well for our short 2 night stay. Easy access to visit Ryder Cup 2022 course at Marco Simone GC (10 min

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - General Manager

Novotel Roma Est Hotel

TripAdvisor rating 3.0/5

PeNor Business - 20/10/2017 TripAdvisor review

The hotel is not far from the La Rustica U.I.R. train station but the path to the hotel is fairly overgrown and at the junction somewhat dangerous. It's about a 10/15 minute walk with roller luggage. The hotel is certainly more cost effective as other hotels in the city and offers the standard Novotel level of accommodation. The staff are very friendly and I was made to feeling at home. Internet a little slow but adequate.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - direttore

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in rome