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Mercure Rome Piazza Bologna 3 stars

Customer review rating 4.4/5 3,536 reviews

ALLSAFE approved hotel

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Mercure Rome Piazza Bologna
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+ 17 Services

Hotel extras

  • Free telephone medical consultation service. ALLSAFE-SGS Certified Hotel

  • Central location, a short walk from the metro

  • Web corner, free WIFI and tea and coffee kettle in all rooms

  • Hybrid technology meeting room, free fitness room and indoor car park (for a fee)

  • Lobby Bar, indoor courtyard and relax terrace on the 6th floor.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Rome Piazza Bologna

Via Reggio Calabria 54
00161 rome
italy

Tel: +3906440741

Fax: (+39)06/44245461

Check-in from 14h00

Check out up to 12h00

  • FROM CENTRAL RAILWAY STATION :  BUS NR. 310 BOLOGNA

  • FROM PIAZZA DI SPAGNA :  BUS NR. 61 BOLOGNA

  • FROM VATICAN CITY :  BUS NR. 62 BOLOGNA

  • FROM CENTRAL RAILWAY STATION :  B-100mt BOLOGNA

  • By plane

    LEONARDO DA VINCI At 50km / 31.07 miles

  • By car

    A1 - ROMA NORTH At 25km / 15.54 miles

  • By car

    GRA-NOMENTANA At 10km / 6.21 miles

  • By train

    LINEA B At 0.1km / 0.06 miles

  • By train

    ROMA TERMINI At 3km / 1.86 miles

GPS :41.912208, 12.518617

Our accommodation(s)

113 soundproofed rooms on 6 floors with air conditioning, minibar, safe, coffee/tea maker, free Wi-Fi, LCD TV with international channels

Our restaurants and bars

LE VILLE

Cozy, modern, our Bar Bistrot offers Italian wines, cocktails for relaxing moments, aperitifs as well as a snacking offer for all tastes. Come and discover our pleasant cloister with its special mural.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 39

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Rome Piazza Bologna

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,536 reviews

TripAdvisor Rating 4.0/5

2,465 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

easy access , clean room and good breakfast

Customer review rating 4.0/5

Robertom Families - 26/08/2021 Confirmed reviews ALL

hotel is easy accissible as located close to metro Bologna, breakfast is good and rooms are clean.

Dear Guest, First of all let me thank you for your comments about your stay in our hotel. I’m very happy you have appreciated the quality of our Team service, the location and our comfort. Your satisfaction is our best compensation. It encourages us to pursue our daily efforts. Looking forward to welcoming you again in our hotel I remain, Yours faithfully Marco Ministeri General Manager
Customer review rating 5.0/5

Car Couples - 26/08/2021 Confirmed reviews ALL

Especially the breakfast was a warm welcome every day, wonderfull staff!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marco Ministeri General Manager

Excellent. Very good service. Breakfast protocol makes no sense

Customer review rating 4.5/5

Juan Couples - 11/08/2021 Confirmed reviews ALL

Very good service. The personal at the reception was extremely friendly. They granted us an upgrade based on my accor gold status. The room was really big and confortable. The location is also really good. Only 5 minutes on foot from Bologna Metro Station. The zone has many cafes and restaurants. The only aspect that was really disappointing was the breakfast. Probably due to covid rules, the hotel offers a "served buffet". On the one hand, the offer is significantly poorer than it used to be (variety and amount, i.e. asking for 3 small breads seemed to be too much for some of the employees). On the other hand, and this is probably even worse, this new protocol results in significantly more contact between guests and employees and among guests who are forced to queue in order to be served, something that at the rush hour may take 10 or 15 minutes. Hope this is something temporary because it only downgrades the experience and puts more people at risk.

Dear Guest, Thank you for taking the time to share with us your sentiments concerning your recent stay on board of our Mercure hotel. We are happy to read about your experience with us; we will share your comments with all our staff, the real interpreter of our success. Regarding the buffet breakfast, we do understand your consideration, but at the moment we are obliged to follow specific protocols in order to prevent the COVID-19 risks. This is certainly a temporary situation subject to change depending on the future government guidelines and the virus spread. Hoping to welcome you again soon to our Mercure Roma Piazza Bologna, we send you our best regards. Marco Ministeri General Manager
Customer review rating 2.5/5

Anonymous Families - 05/08/2021 Confirmed reviews ALL

The goods: the hotel is located in a pleasant neighborhood and it has a very pretty roof-top terace. The bads: the key to the room had to be replaced almost daily because it stoped working; the bed was really unconfortable (it was leaning to one side).

Dear Guest, Thank you for taking the time to share your sentiments, concerning your recent stay at the Mercure Roma Piazza Bologna. with us. We really apologize about the issues you have experienced in the room. We will certainly check and find the appropriate solution in order to avoid such inconvenient again. We do hope to have the chance to welcome you back to our hotel giving us another chance to let you trust on the quality of our services and comfort. Best regards. Marco Ministeri General Manager

Perfect

Customer review rating 5.0/5

George H. Friends - 03/08/2021 Confirmed reviews ALL

Great hotel, good location, very nice staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marco Ministeri General Manager

Well located, reachable by car, you can walk to center. Very professional staff. Hotel needs remodeling!

Customer review rating 3.5/5

Ld Couples - 29/07/2021 Confirmed reviews ALL

We booked on Accor site a 25 m2 room with sofa bed. We were given a room on the highest (6th) floor but the air-conditioning unit produced a LOUD motor noise. Impossible to stand. Receptionist offered to change rooms yet they were all smaller and most on street side. After seeing 5 rooms, we settled for a smaller room on a corner of the hotel and relatively protected from street traffic noise. In most rooms the air-conditioning unit is noisy and needs either maintenance or outright replacement. Lifts also need maintenance, they are noisy and look used and dirty. Same as carpets and hotel furniture, they look and feel used. In the room, we found nail clippings on the carpet, though the rest of the room was clean and following days it was cleaned ok. First impression was poor. However, the professionalism and courtesy of the staff compensated for this. Reception manager and his night and morning colleagues went out of their way to accommodate our requests, always professional and with a smile. Same for the two staff members serving breakfast who made us start the day with a smile. In sum, the hotel is in need of renovation and until then, we will probably not stay again. Whereas the staff and service were first class.

Dear Client, Thank you for taking the time to tell us about your experience at the Mercure Roma Piazza Bologna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, we will involve promptly housekeeping and maintenance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Nice stay

Customer review rating 4.5/5

Lynnette Families - 28/07/2021 Confirmed reviews ALL

Rome for 4 days.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marco Ministeri General Manager

Very good stay

Customer review rating 4.5/5

Yair K. Solo - 18/07/2021 Confirmed reviews ALL

Nice and competent people in the reception, always willing to help with a smile, very clean hotel. Uncomfortable access to the parking with limited space and very expensive.

Dear Guest, first of all thank you for your attention answering our survey. Was a pleasure to have you as a guest in our beautiful hotel. As you may know is always nice to receive positive feedback, but same be informed of what we can do better or improve. Thant's way I really appreciate your opinion about the parking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Ministeri General Manager

Great option for tourists in Rome

Customer review rating 5.0/5

Alex L. Families - 17/07/2021 Confirmed reviews ALL

We stayed in Rome for a couple of days to visit several of the main attractions. The Mercure Roma Piazza Bologna is a great place to stay. It is very conveniently located near the Bologna subway station, with easy access to Termini. There are many different restaurants and stores around the hotel but it is not in a very touristic area so everything seems to be catering to the locals (so, no crazy prices). Our room (208) was moderately spacious and very clean. Service was always friendly and professional, starting with the person who conducted our check-in, Valentina. I had to do some meetings in the middle of the night and whoever was in the reception was always super-helpful, directing me to a small and quiet courtyard where I could run my meetings. Next time I am in Rome, I will certainly look first at this hotel for lodging.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Roma Piazza Bologna. It is always a pleasure to receive positive feedback. I will share your comments with Valentina and all the staff. We are glad you appreciate the location of our Hotel, is a good point to start discover the city. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Ministeri General Manager

Training in Rome

Customer review rating 4.5/5

P. Business - 25/05/2021 Confirmed reviews ALL

It was a good experience. Everything went well, even if the COVID pandemia is affecting every activity

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marco Ministeri General Manager

excellent customer service

Customer review rating 4.5/5

E. Business - 03/03/2021 Confirmed reviews ALL

From the moment I made my booking, I had top-notch customer service. The reception staff was receptive and attentive. Breakfast was very good. The room was clean and luminous with two windows that filled with sunshine in the morning. The only thing I would remark is that I am allergic to dust and being in the room triggered my allergy. It must have been the carpet and the other textiles in the room, like the dust ruffle and the curtains.

Dear Guest, We have very much appreciated receiving your comments regarding your last stay at our Mercure Roma Piazza Bologna. It will be a pleasure to share them with our staff, the real interpreter of our success. We are very sorry to read about your experience concerning the allergy matter. Please be assured that our housekeeping team follows strict guidelines and procedures in order to guarantee a high level of quality and hygiene. A deep check and re-cleaning of the room have been already done to be more reassured. Looking forward to welcome you again. Best regards. Marco Ministeri General Manager

Located near tube & numerous restaurants within 3 minutes walk.

Customer review rating 4.0/5

Lynm Couples - 01/03/2020 Confirmed reviews ALL

As expected.

Dear Guest, First of all let me thank you for your comments about your stay in our hotel. I’m very happy you have appreciated the quality of our Team service, the location and our comfort. Your satisfaction is our best compensation. It encourages us to pursue our daily efforts. Looking forward to welcoming you again in our hotel. Best regards Marco Ministeri General Manager

Excellent Stay

Customer review rating 5.0/5

Neil Couples - 28/02/2020 Confirmed reviews ALL

A great place for a visit to Rome. Well located with only a short walk to the Metro or a bus stop. Staff were all friendly and efficient making for a very pleasant stay. Hotel was clean and rooms were good. Will stay here again when visiting Rome.

Dear Guest, First of all let me thank you for your comments about your stay in our hotel. I’m very happy you have appreciated the quality of our Team service, the location and our comfort. Your satisfaction is our best compensation. It encourages us to pursue our daily efforts. Looking forward to welcoming you again in our hotel! Best regards Marco Ministeri General Manager

Comfy and well located near Metro

Customer review rating 4.5/5

Mmm Families - 25/02/2020 Confirmed reviews ALL

4 night stay.

Dear Guest, Thank you for sharing with us some comments about your stay at the Mercure Rome Piazza Bologna. I was glad to read you enjoyed your stay and took advantage of the location. I hope to welcome you again for your next trip to Rome. Kind Regards, Marco Ministeri General Manager

Well located, clean, room temperature was good, close to local places.

Customer review rating 4.5/5

Anonymous Friends - 25/02/2020 Confirmed reviews ALL

Close to public transport, clean rooms.

Dear Guest, First of all let me thank you for your comments about your stay in our hotel. I’m very happy you have appreciated the quality of our Team service, the location and our comfort. Your satisfaction is our best compensation. It encourages us to pursue our daily efforts. Looking forward to welcoming you again in our hotel I remain, Yours faithfully Marco Ministeri General Manager

Great Stay

Customer review rating 4.5/5

Paul W. Families - 24/02/2020 Confirmed reviews ALL

Great stay in Rome. Hotel staff very friendly and helpful, great location and short walk to the metro.

Dear Guest, Thank you for writing this review about your stay at the Mercure Rome Piazza Bologna. I’m very happy you have appreciated the quality of our Team service, the location and our comfort. Your satisfaction is our best compensation. It encourages us to pursue our daily efforts. Looking forward to welcoming you again in our hotel I remain, Yours faithfully Marco Ministeri General Manager

Nice stay in Rome

TripAdvisor rating 5.0/5

andreabO3657JY Family - 15/01/2020 TripAdvisor review

Very good hotel, near Piazza Bologna, close to Metro station Bologna (linea B). Only 3 stops from railway station Termini, 5 stops from Colosseo! The room was clean and comfortable, with high speed free wifi.

Good value for money

TripAdvisor rating 4.0/5

Μιλτιάδης Χ Business - 08/01/2020 TripAdvisor review

I was totally pleased with the cleanliness of the room and the willingness and friendliness of the front desk staff. The location of the hotel is good and the quality of the breakfast is great. Surely I will return!

Below Mercure standards...

TripAdvisor rating 3.0/5

Robert C Couples - 11/12/2019 TripAdvisor review

We chose this hotel due to its location: close to the metro station Bologna and not so far from the train station Roma TIburtina. Unfortunately other than that, this hotel is rather below Mercure standards. in terms of rooms they are not up to current standards and need to be redone quickly. Our room have had a strange smell throughout our stay and the toilet flush was broken. When it comes to the breakfast service, the selection of dishes was rather poor and of rather average quality. We were lucky that we could find something for vegetarians but basically we were stuck with the very same breakfast every single day. A bad surprise was also the fact that we were not offered any welcome drinks thanks to our Gold status, not to mention a room upgrade (we were told that we got one, but when looking on the plan, I could not see a difference between the other rooms on our floor... and no, we were not on the Privileged floor). Overall it is a hotel for someone who does not intend to stay much in it... just in and out.

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel, we are glad you appreciate out location; not far from Tiburtina Station and in a confortable residential area. Your feedback concerning the morning breakfast is very important, as buffet breakfast there are different varaities of vegetables, breads, jams and marmelade. We undestand your point of view and we will keep in mind your suggestions. I'm really sorry If you didn't felt welcome as a Gold member, in this case I would like to ask you to contact us directly in order to know more about your reservation, as you know if the reservation is not direct the program didn't gave us to solve the benefit for our members. Of couse we will need more about your room as well, to check the problems you report. Our first goal to satisfy our guest and give them an amazing stay in the ethernal city. Do not hesitate to contact us as your opinion is very important to us. Regards Marco Ministeri General Manager for this reason we ask you kindly to send more details on the matter.

Very good.

TripAdvisor rating 4.0/5

zedequiasd Family - 30/11/2019 TripAdvisor review

This hotel is very good, near the metro, Market, stores, cafeteria and the place is secure. We walked at night without problem and was easy to go to Termini. The room was very hot at night, I think to be necessary has air condicionary

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