Mercure Rome Corso Trieste

Mercure Rome Corso Trieste 4 stars

Customer review rating (ALL Rating) 4.3/5 572 reviews

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Hotel extras

  • ALLSAFE certified hotel by SGS

  • 350 m from B1 and 6 subway stops from the Colosseum

  • Completely renovated by Interior Designer

  • Deluxe room with private terrace and outdoor jacuzzi tub

  • Covered car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Rome Corso Trieste

Via Gradisca 31
00198 ROME
Italy

GPS:41.920619, 12.513735

Telephone +39 06 852021

Fax +39 06 841 2444

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

COPPEDE'

A contemporary lounge area where you can relax with a drink or enjoy a dish from the Les Purs Plaisirs menu. Our friendly staff are on hand to offer you gastronomic delicacies, finger food and much more. 46" LCD TV and Sky Calcio (soccer).

Our accommodation(s)

101 renovated rooms on 7 floors, including Classic, Privilege, Deluxe with balcony, Deluxe with Jacuzzi. Adjoining rooms for families on request. Soundproofed rooms with parquet, A/C, full HD TV 49" with international channels, free WIFI, minibar, tea/coffee kits. Be pampered with our Deluxe rooms with more space, bathrobe, slippers, Nespresso coffee machine, free minibar and private Jacuzzi.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  572 reviews

TripAdvisor Rating  4.0/5  2,000 reviews

Terrible check in

Customer review rating 2.0/5

Sohyun L. Couples - Confirmed reviews ALL

The check in was just horrible. No sign saying the entrance. No sign for reception. The receptionist was not in uniform on the phone no greeting so we took the elevator to go to lobby and we faced the wall the lift opened. No sign saying lobby is under construction. We asked one staff whether the reception was then he pointed out the girl who was on the phone. She was the one who was on the phone too busy to greet guests even though guests were carrying big luggages - no chance she couldn’t know we just arrived. We made a point that its hard to know whether shes working here or not without uniform/ name badge and wearing sneakers. Next morning we found no difference. Everyone was wearing something different. We got the point that you didnt have any official uniform but I believe it should be at least staff wear same colour / similar clothings. One waa wearing knit one was wearing jeans all different colours. Anywah when we checked in, we didnt get any info about the check out time , hotel facilities nor welcome drink voucher - which we claimed later. Our room was just horrible. How come 4 star hotel uses a single use disposable cups?! Reading light was broken, our fridge didnt work. We told the reception but no room was available so had to wait next day. We got our room upgraded next day but we were not happy. It was just the terrible stay Ive ever had with accor. When we asked for the room - felt like asking for something a lot. No one apologised for broken fridge. No one offered for keeping our food at hotel.

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Roma Corso Trieste. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, following the renovation works, our concept of hospitality has been transformed. the new friendly conception is not appreciated at first glance, but for those who have the opportunity to spend a few more days in the end they end up appreciating it. I'm sure the impact wasn't the most pleasant. we will do more to ensure that this is not a negative point, but can be a strength in the future. for the relative problems during the stay, I am aware of it and I am very sorry that the proposed solution, with category upgrade, for the following day was not appreciated. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucia SILVANO FRONT OFFICE SUPERVISOR

Good stay, no compaints

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The room was large enough and very clean. The breakfast was excellent.

Good stay

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Nice facility with friendly staffs. We stayed in triple room and it was spacious and clean. I was satisfied with everything except that they said they will charge 2 euro for a pair of slippers. I have stayed in several Mecure hotels and never been told so. Except this everything was nice.

Local flavor under international roof

TripAdvisor rating 4.0/5

Flanders-Region Couples - TripAdvisor review

Although renovations took place in the entry hall, the staff made our welcome just fine at the side entry. This modern building has typical room layout with all accommodations. But the fusion style bar / breakfast terras area made the difference. Local cuisine at its best in a relaxed area, inside and outside. Good service of people that want u to have a good time.

Dear Client, We very much appreciate your comments regarding your stay at the Mercure Roma Corso Trieste. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,

good stay

Customer review rating 4.5/5

Francesca C. Families - Confirmed reviews ALL

Very nice hotel. The rooms are spacious and clean. There is also a nice common space in the lobby where it is possible to work. I would recommend it.

Gentile Cliente, Desideriamo ringraziarla per aver dedicato il suo tempo per condividere un feedback a seguito del suo soggiorno presso Mercure Roma Corso Trieste. Ci impegniamo giorno dopo giorno per offrire un servizio di qualità ai nostri ospiti, vedere il nostro lavoro apprezzato è una grande soddisfazione che ci spinge a migliorare sempre di più. Spero di poterla accogliere nuovamente presso il nostro hotel. Nell'attesa le porgo i mie cordiali saluti. Lucia SILVANO FRONT OFFICE SUPERVISOR

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Other web-users rate our hotel

  • 272 reviews 8.6/10 Location
  • 447 reviews 7.2/10 Room
  • 393 reviews 8.7/10 Service
  • 6 reviews 7.1/10 WiFi
  • 226 reviews 7.5/10 Comfort
  • 182 reviews 7.1/10 Breakfast
  • 162 reviews 6.2/10 Cleanliness
  • 121 reviews 8.6/10 Vibe

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