Mercure Rome Corso Trieste 3 stars

The hotel is conveniently located close to shops, metro and bus station. Helpful staff, always ready to help. Clean rooms and good breakfast.

Room 200 was wonderfully spacious and comfortable. Good to have kettle & teabags. Lovely bathroom. It was noisy outside during the night & early morning (through closed windows). During online checkout we requested a baby cot but none was available on arrival. Very nice reception staff fixed this for the next night. The lady in charge of the restaurant was abrupt and hard to get hold of. Prices seemed ok but portions were small and the food arrived quite cold. We chose to eat elsewhere every other night. Breakfast was very nice indeed.

Enjoyable stay. We liked the location.

The heating was off in the hotel and the room was too cold. None of the requests I had made when I booked the room were taken into account.

being close to the metro station was perfect to get around and back to the hotel. Hotel staff were very helpful and although we only ate breakfast at the hotel we were very satisfied with the variety offered at breakfast time, just what was needed for long day trips around the city.

This hotel was recommended to us as I had an engagement at the nearby university. Staff are very friendly and helpful. The hotel seems to be undergoing an (overdue!) refurbishment at the moment - there were workmen in the two rooms adjacent to our room on the 6th floor. However, any noise was kept to the advertised hours. We eagerly await the refurbishment in the hope that the hotel will have a more contemporary look to it, in line with the bright breakfast room. Our room was fine; the bed perhaps a little bit bouncy. We didn't need to use the airconditioning (it is October). The bathroom was fine, although the toiletpaper was almost transparent - not exactly a good way of minimising use. One thing that did strike us was that the walls between the rooms seemed to be very thin (we could hear every brushstroke of the decorator in the room next door), so perhaps the refurbishment might include improvements to sound protection. Breakfast was good, too - there was a good choice. Perhaps less than one would see in other Mercure hotels, but still a lot more variety than we would have at home, so nothing for us to complain about. A fruit salad might have been nice, although fresh fruit was available. Staff were friendly and efficient. Overall, we liked the neighbourhood location, away from the busy city centre. A metro station is nearby and only 4 stops from the centre/Termini station. This is a hotel we would definitely consider for our next stay in Rome.

Nice, lovely, clean, small hotel in a quiet area. Pleasant personal. Thank you

ha sido agradable

All staff members were incredibly kind

Very friendly and professional reception followed by a very comfortable stay in well maintained surroundings. On checking out I was offered the option to leave my luggage for collection later. I did not take up the offer but it was appreciated.

The romanian bartender was great and very nice. Cleaning was done properly. Reception people were very professional.

Overall excellent other than a minor problem with bar service.

I was leaving Rome from the Ciampino airport at 6.30 am. The evening before I asked the staff at the reception to arrange a taxi for me and got the price of 60 EUR! However, in Rome the price of a taxi ride from the city centre to Ciampino is 30 EUR, which is set by law, and the hotel is located about 10 min drive from the centre. So this attempt to charge me extra 30 EUR is an outright fraud.

Ugly, old, dirty rooms. Very poor breakfast - low variety and quality. The bed was very small. The Wi-Fi was barely working - hard to load a regular page, not to mention streaming music or video. Location is ok, close to metro station.

1 Immediately after making my reservation online I received a phone call from one of the hotel employees urging me to guarantee my reservation with a credit card number, on the grounds that the hotel was almost fully booked; I found this unacceptable, non compliant of the rate's specific terms and conditions, and I did not oblige. 2 The room (room 510) is ugly. 3 There is not even a chair on the widely advertised balcony. 4 There was a 100% plastic mattress pad on top of the mattress, in other words, I was expected to sleep on a plastic mattress with only a bedsheet separating me from the plastic sheet. 5 The rest was Mercure standard. Kind regards. AR