Mercure Rome Corso Trieste 4 stars

Customer review rating (ALL Rating) 4.5/5 1,163 reviews

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Mercure Rome Corso Trieste - Image 1
Mercure Rome Corso Trieste - Image 2
Mercure Rome Corso Trieste - Image 3
Mercure Rome Corso Trieste - Image 4
CIN: IT058091A1R5DXEH2C, Via Gradisca 31, 00198 ROME, Italy

Description

Hotel extras

  • Only 6 metro stops from the Colosseum

  • Green Key Eco-Certified Hotel

  • Exclusive terrace on the level of Binomio restaurant

  • Deluxe room with private terrace and outdoor jacuzzi tub

  • Paid indoor and covered car park

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior double room

Photo out of - Superior double room

Superior room with double bed, 20 sqm, free minibar, ironing kit, parquet flooring, 50 inch Smart TV, Nespresso machine, kettle with sustainable tea and coffee, safe, Rainshower, NUXE products, hairdryer

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Relax with a private balcony. 21 sqm, parquet flooring, free minibar, USB, ironing kit, 55 inch Smart TV, Nespresso machine, kettle tea and coffee, safe, walking-shower, slippers, NUXE products, hairdryer.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system
See availabilities

Private terrace with outdoor Jacuzzi. 22 sqm, parquet flooring, USB, free minibar, ironing kit, 55 inch Smart TV, Nespresso machine, kettle, walking-shower, bathrobe, slippers, NUXE products and hairdryer

  • Most of the accommodation:

    Private Pool or Terrace

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system
See availabilities

32 sqm, for families: double and sofa bed, WIFI, parquet, 50 inch LCD TV, safe, minibar, Nespresso, kettle with a selection of tea and sustainable coffee, bathroom with bathtub, NUXE amenities and hairdryer.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Twin bed(s) x2

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system
See availabilities

13 sqm, French bed, free WIFI, parquet flooring, 50 inch LCD TV, safe, minibar, Nespresso machine, kettle with a selection of teas and sustainable coffee, bathroom with bathtub, NUXE amenities and hairdryer

Max. number of persons
1
Area
From 13 m² / 139 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system
See availabilities

Hotel location

Mercure Rome Corso Trieste

CIN: IT058091A1R5DXEH2C, Via Gradisca 31
00198 ROME
Italy

GPS:41.920619, 12.513735

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • 101 rooms
  • 6 rooms for people with reduced mobility
  • 10 family rooms
  • 5 connecting rooms
  • 101 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Children''s TV Channels
  • On site
  • Indoor parking
  • Private
  • 18 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.7 m / 8.858 ft

  • Parking pricing: 25.00 € 25 EUR Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

PIZZERIA BINOMIO

Photo out of - PIZZERIA BINOMIO

Relax with a fabulous Binomio pizza after a typical Roman day!

Cooking style
Mediterranean
Chef name
Ruggiero SASSO
Capacity
20
Accessibility
Accessible service
CIN: IT058091A1R5DXEH2C, Via Gradisca 31, 00198 Rome, Italy
Telephone +39 06 8520 22711
Opening hours
Monday Closed
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Relax with a fabulous Binomio pizza after a typical Roman day!

Our bar offers you a wide selection of drinks to satisfy your palate anytime while immersed in the atmosphere of the Coppede District.

Our breakfast is the perfect way to start the day; enjoy an extensive hot and cold buffet with local, international and gluten-free products. Or if you prefer, you can order a continental breakfast in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,163 reviews

Customer review rating 3.5/5

Marcin S. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Mark G. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Antonella M. Business - Confirmed reviews ALL

Gent.a Antonella, La ringrazio sinceramente per le sue cortesi parole riguardo al nostro staff. È sempre un piacere ricevere feedback positivi dai nostri ospiti più fedeli. Ci impegniamo a mantenere elevati standard di servizio per garantire un'esperienza di soggiorno piacevole. Un caro saluto e buon weekend! Mathieu SAAS Direttore

Customer review rating 5.0/5

Joanna W. Solo - Confirmed reviews ALL

Dear Joanna, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated our staff, as well as the room with a balcony. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Un caro saluto Mathieu SAAS Direttore

Customer review rating 5.0/5

Daniel V. Couples - Confirmed reviews ALL

Dear Daniel, Thank you for your kind words regarding our staff and the hotel’s decor. We are delighted to hear that you enjoyed your upgrade and had a positive experience at breakfast. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Un caro saluto Mathieu SAAS Direttore

Customer review rating 4.0/5

Mark G. Families - Confirmed reviews ALL

Changes to the front entry meant carrying our luggage down a flight of stairs upon arrival. Once inside, it was difficult to identify reception; after approaching the desk closest to the entrance, we were simply directed elsewhere to an unmarked "hot desk" to check in. Additionally, the Accor app listed the hotel as having air conditioning. However, upon arrival, we discovered the cooling system only operates during summer. Given that Europe was experiencing an extended warm period, the room was quite warm. When I raised this, the initial response was that nothing could be done, so I had to request a fan myself. Fortunately, our room had operable windows, but this presents a clear service recovery opportunity: staff should proactively offer solutions like providing a fan or suggesting a room move if windows cannot be opened. On a positive note, the room and hotel facilities were very nice, and the staff—outside of the check-in and AC discussions—were very friendly and accommodating.

Customer review rating 5.0/5

Antonella M. Business - Confirmed reviews ALL

I usually go to this hotel for business and what makes me satisfied is above all the staff

Gent.a Antonella, La ringrazio sinceramente per le sue cortesi parole riguardo al nostro staff. È sempre un piacere ricevere feedback positivi dai nostri ospiti più fedeli. Ci impegniamo a mantenere elevati standard di servizio per garantire un'esperienza di soggiorno piacevole. Un caro saluto e buon weekend! Mathieu SAAS Direttore

Customer review rating 5.0/5

Joanna W. Solo - Confirmed reviews ALL

Staff were all great and I loved the rom with a balcony

Dear Joanna, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated our staff, as well as the room with a balcony. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Un caro saluto Mathieu SAAS Direttore

Customer review rating 5.0/5

Daniel V. Couples - Confirmed reviews ALL

Nice reception. Got and upgrade as a platinum member. Like the decoration and the style of the hotel. Breakfast was good.

Dear Daniel, Thank you for your kind words regarding our staff and the hotel’s decor. We are delighted to hear that you enjoyed your upgrade and had a positive experience at breakfast. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Un caro saluto Mathieu SAAS Direttore

Customer review rating 3.5/5

Travis W. Couples - Confirmed reviews ALL

We had a mixed experience. On the positive side, the staff was very friendly and we had a very enjoyable dinner. As a platinum member I would say that the experience failed us. We did not receive an upgrade. The welcome gift comprised of a single chocolate which was well dated. The aircon did not work so we slept with an open window but unfortunately construction works ensured a very early wake up. The bed was not exactly comfortable - the mattress was quite hard.

Dear Travis, Thank you for sharing your thoughts regarding your recent stay at Mercure Roma Corso Trieste. We are pleased to hear that you found our staff friendly and enjoyed your dining experience. However, I sincerely apologize for the inconveniences you encountered during your visit. We strive to provide all our guests with exceptional service and comfort, and it appears we did not meet your expectations regarding room upgrades and the welcome gift. Additionally, I regret that the air conditioning malfunction and construction noise disrupted your rest. Your feedback concerning the mattress will also be taken into consideration as we continually work to improve our offerings. Un caro saluto Mathieu SAAS Direttore

Customer review rating 4.5/5

Dolores D. Couples - Confirmed reviews ALL

As above We were in Rome for a break

Dear Dolores, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our location convenient and our staff friendly and helpful. It is always our aim to provide a comfortable experience for our guests. Un caro saluto Mathieu SAAS Direttore

Customer review rating 4.0/5

Anne A. Families - Confirmed reviews ALL

Well located out of the hustle and bustle of the City Centre. Beautiful room and friendly Staff. The breakfast was perfect.

Dear Anne, Thank you for your kind words regarding our location, room quality, and breakfast offerings. It is gratifying to know that our staff's friendliness contributed to your positive experience. We hope to welcome you back for another enjoyable stay in the future. Un caro saluto Mathieu SAAS Direttore

Customer review rating 4.5/5

Vincent-smith R. Couples - Confirmed reviews ALL

Amazing. We stayed for four nights at the end of our trip to Italy. The hotel was well located in the neighbourhood, a short walk away from the Metro Station that leads to the Colosseum. The room was well appointed with a lot of natural light. The shower was AMAZING - really, that shower head was top tier. We also dined at the restaurant - had the BEST pasta on our trip there.

Dear Vincent-Smith, Thank you for your wonderful feedback regarding your recent stay at Mercure Roma Corso Trieste. We are delighted to hear that you found our hotel comfortable and well-located, and that the shower and restaurant exceeded your expectations. It is always gratifying to know that our guests enjoyed their experience, particularly with our culinary offerings. We appreciate your kind words and hope to welcome you back on your next visit to Rome. Un caro saluto Mathieu SAAS Direttore

Customer review rating 2.5/5

Mahmoud A. Couples - Confirmed reviews ALL

The hotel is in a great location and the room size was very comfortable and spacious. However, our stay was impacted by the air conditioning, which was quite poor, as well as disappointing room service.

Dear Mahmoud, Thank you for your feedback regarding your recent stay. I am pleased to hear that you appreciated our location and room size. However, I regret that the air conditioning and room service did not meet your expectations. Your comments are valuable for our continuous improvement. Un caro saluto Mathieu SAAS Direttore

Customer review rating 5.0/5

Marta C. Business - Confirmed reviews ALL

I had a lovely stay here and I can see this becoming a regular place to stay when in Rome. The rooms are spacious and well equipped (kettle, safe, a/c, wi fi), the lobby area is lovely and modern and the breakfast buffet exceptional. Also really liked their outdoors terrace. Some decor elements are a little tired (the carpet in the corridors, for instance) bur this is easily forgotten as all is very clean, staff kind and attentive and location perfect in a quiet, beautiful and well served area

Dear Marta, Thank you for your generous feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious rooms, our modern lobby, and the exceptional breakfast buffet. It is also gratifying to know that you appreciated our outdoor terrace and the attentiveness of our staff. We acknowledge your remarks about the decor in the corridors and will take them into consideration for future improvements. It is our aim to provide a comfortable and enjoyable experience for all our guests, and we are pleased that you found our location to be ideal. Un caro saluto & buon weekend Mathieu SAAS Direttore

Customer review rating 4.5/5

Samantha G. Couples - Confirmed reviews ALL

Service was hospitable, kind, and helpful. I speak little Italian and could use it while also speaking English; no one made me feel stupid for mispronouncing words or not knowing an Italian word and using English instead. The room was clean, beautiful, and modern (which ticks all my boxes). The location was close to the metro station and near some really interesting bars and cafes. I was pleasantly surprised that the room came with a jacuzzi and a view of the skyline, but it would have been helpful to have instructions on how to use it. Breakfast was delicious, and the staff was helpful with allergies!

Dear Samantha, Thank you very much for taking the time to share your experience at Mercure Roma Corso Trieste. We are delighted to learn that you found our service hospitable and accommodating, and that our team's language support made your stay more enjoyable. It is wonderful to hear that you appreciated the cleanliness and modernity of your room, as well as the convenient location near the metro and local attractions. We value your feedback regarding the jacuzzi and the need for clearer instructions. While we strive to provide a seamless experience, we recognize that guidance on amenities can enhance guest satisfaction. It is also gratifying to hear that you enjoyed our breakfast offerings and that our staff catered to your dietary needs. We look forward to welcoming you back in the future. Un caro saluto Mathieu SAAS Direttore

Customer review rating 4.0/5

Suresh K. Couples - Confirmed reviews ALL

Staff were great and always ready to help. The disappointment was the menu as I purchased half board over 7 days. The Sea bass never came back. The menu kept shrinking as the week went on and as someone who doesn't eat red meat the options were low even with chicken and pork.

Dear Suresh, Thank you for sharing your experience with us. It is gratifying to know that you found your stay comfortable and appreciated our staff's dedication to service. I regret to learn that the menu options did not meet your expectations during your half-board stay. We continuously strive to diversify our offerings and your feedback is invaluable in this process. We appreciate your insights and hope to welcome you back for an even more satisfying experience. Un caro saluto Mathieu SAAS Direttore

Customer review rating 4.5/5

Alexander P. Families - Confirmed reviews ALL

Helpful staff and nice room, perhaps a better explanation about the hot tub on arrival would be useful.

Dear Alexander, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our clean accommodations and found our staff helpful. We appreciate your suggestion regarding the hot tub information and will consider it for improvement. Un caro saluto Mathieu SAAS Direttore

Customer review rating 5.0/5

Antonella M. Business - Confirmed reviews ALL

Top ! All staff is top !!!

Ciao Antonella, La ringraziamo sinceramente per le sue parole positive riguardo alla nostra posizione, comfort e al nostro staff. È sempre un piacere ricevere feedback così entusiastici dai nostri ospiti. Speriamo di poterla rivedere presto per un altro soggiorno indimenticabile. Un caro saluto e buon inizio di settimana! Mathieu SAAS Direttore

Customer review rating 4.5/5

Charles S. Couples - Confirmed reviews ALL

The experience was great and not given them a 10 rating because one of the nights we decided to have a dinner at the hotel's restaurant, it was closed for a private event, and he had to go to another place.

Dear Charles, Thank you for your kind words regarding your stay. I sincerely apologize for the inconvenience caused by the restaurant's unavailability during your visit. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future. Un caro saluto Mathieu SAAS Direttore

Customer review rating 4.5/5

Yew W. H. Couples - Confirmed reviews ALL

A short 2 nights stay but it was made so great as the staff were so accommodating and friendly. Loved the advice, directions and lovely staff for breakfast. only small issue was the supposed delivery of fresh towels and slippers which never came. Anyway small issue considering the awesome welcome we received

Dear Yew W. H., Thank you for sharing your experience with us. It is gratifying to know that our staff made your stay enjoyable with their accommodating and friendly service. I appreciate your feedback regarding the delivery of fresh towels and slippers; I will certainly take note of this to ensure we continually improve our services. We hope to welcome you back for another wonderful stay in the future. Un caro saluto Mathieu SAAS Direttore

Customer review rating 5.0/5

Benjamin C. Solo - Confirmed reviews ALL

First time in Italy, I am an Accor Staff Member of 10+ years. Very impressed by the level of service of I believe is the night manager, Aldreyn? Helped me with booking a transfer from FCO to the hotel, helped with a taxi. Met him at check in. Fantastic!

Ciao Benjamin, Thank you for your kind words regarding your recent stay at Mercure Roma Corso Trieste. We are delighted to hear that our team, particularly Aldreyn, made a positive impression and assisted you with your transportation needs. It is rewarding to know that our efforts in providing excellent service were appreciated by an esteemed Accor staff member. We look forward to welcoming you back in the future! Cheers Mathieu SAAS Direttore

Customer review rating 3.0/5

K. K. Couples - Confirmed reviews ALL

No direct access to the reception. I have to carry four bags downstairs in my arrival. Very uncomfortable experience.

Dear K., Thank you for sharing your feedback regarding your recent stay. I apologize for the inconvenience you experienced with access to the reception and the discomfort in managing your luggage. We value your comments and appreciate your understanding of our property layout. Un caro saluto Mathieu SAAS Direttore

Customer review rating 5.0/5

Madeline G. Couples - Confirmed reviews ALL

The staff were wonderful and accommodating. Thank you for a great stay.

Ciao Madeline, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff made a positive impact on your experience. It is always our goal to provide excellent service to our guests. Un caro saluto Mathieu SAAS Direttore

Other web-users rate our hotel

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  • 622 reviews 8.5/10 Service
  • 12 reviews 5.8/10 WiFi
  • 354 reviews 7.9/10 Comfort
  • 331 reviews 8.3/10 Breakfast
  • 238 reviews 8.3/10 Cleanliness
  • 183 reviews 8.1/10 Vibe

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