Mercure Rome Corso Trieste 4 stars

Customer review rating (ALL Rating) 4.5/5 1,040 reviews

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CIN: IT058091A1R5DXEH2C, Via Gradisca 31, 00198 ROME, Italy

Description

Hotel extras

  • Only 6 metro stops from the Colosseum

  • Green Key Eco-Certified Hotel

  • Exclusive terrace on the level of Binomio restaurant

  • Deluxe room with private terrace and outdoor jacuzzi tub

  • Paid indoor and covered car park

Our accommodation(s)

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Hotel location

Mercure Rome Corso Trieste

CIN: IT058091A1R5DXEH2C, Via Gradisca 31
00198 ROME
Italy

GPS:41.920619, 12.513735

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,040 reviews

Customer review rating 1.0/5

Dario C. Couples - Confirmed reviews ALL

VERY POOR UNPROFESSIONAL RESTAURANT SERVICE !! SUNDAY NIGHT 29/03 Ridiculous attention standard tables needed booking even the pizza required booking!!!

Gent.o Dario, La ringraziamo per averci segnalato quanto accaduto. Ci dispiace sinceramente per l’esperienza che ha vissuto. Ci scusiamo per la mancanza di attenzione e per l’impressione poco professionale che ne è derivata. Situazioni come questa non rispecchiano lo standard di servizio che vogliamo offrire ai nostri clienti. La sua segnalazione è stata presa seriamente e sarà utile per correggere questo tipo di gestione ed evitare che episodi simili si ripetano. Ci auguriamo di poterla accogliere nuovamente in futuro e dimostrarle una qualità di servizio diversa. Un caro saluto e buona Pasqua Mathieu SAAS Direttore

Customer review rating 4.5/5

Sylex R. B. Couples - Confirmed reviews ALL

Every staff member was helpful and positive! Makes you enjoy the holiday when you arrive

Dear Sylex, Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, friendly staff, and hotel atmosphere contributed to your enjoyable holiday experience. Your feedback is greatly appreciated. Un caro saluto and good easter! Mathieu SAAS Direttore

Customer review rating 5.0/5

Philip A. Business - Confirmed reviews ALL

We stayed here for 6 nights and the room was very comfortable and spacious with a great sized bathroom! The staff are very friendly and helpful and the food in the restaurant was delicious (Pizza Diavolo and Caesar Salads were our favourite) - the outside terrace just after the restaurant is also lovely and peaceful to sit in The location was perfect for us as less than 10mins walk to metro station that gets you into city centre in 9mins! The walk from the hotel to Villa Borghese, Villa Medici, Spanish Steps and the Trevi Fountain takes around 45mins from the hotel but it’s a lovely sight seeing walk at a leisurely pace.

Ciao Philip! Thank you for taking the time to share your experience regarding your recent stay at Mercure Roma Corso Trieste. We are delighted to hear that you found your accommodations to be both comfortable and spacious, and that you enjoyed the amenities, particularly our restaurant offerings and the peaceful terrace. It is also wonderful to know that you appreciated the friendliness and helpfulness of our staff. We strive to provide exceptional service to ensure our guests have an enjoyable experience. We agree that the location of our hotel is ideal for exploring the beautiful sights of Rome, and we are pleased that you took advantage of the scenic walk to nearby attractions. We look forward to welcoming you back for another memorable stay in the future. Un caro saluto Mathieu SAAS Direttore

Customer review rating 5.0/5

Erin B. Couples - Confirmed reviews ALL

We had an absolutely wonderful stay. From the moment we arrived until the day we left, everything was smooth, welcoming, and perfectly organized. The team at check-in made us feel instantly at ease — professional, friendly, and genuinely attentive. The check-out experience was just as pleasant, handled efficiently with a smile and great care. A special thank you as well to the housekeeping staff. Our room was spotless every day, beautifully maintained, and incredibly comfortable. Their attention to detail truly made a difference and contributed greatly to the quality of our stay. It’s always the people who make the experience memorable, and this team clearly takes pride in what they do. We would happily return and highly recommend this hotel to anyone looking for comfort, professionalism, and warm hospitality. Thank you again for such a lovely stay!

Dear Erin, Thank you for taking the time to share your delightful feedback regarding your recent stay with us. We are thrilled to hear that your experience was marked by smoothness and warmth from your arrival to your departure. It is heartening to know that our team made a positive impression during both check-in and check-out. We take great pride in providing professional and attentive service, and your kind words will certainly motivate them further. Additionally, we are pleased that our housekeeping staff met your expectations by maintaining a spotless and comfortable room throughout your stay. Their dedication to detail is indeed commendable. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future for another memorable experience. Un caro saluto! Mathieu SAAS Direttore

Customer review rating 0.5/5

Maria H. Couples - Confirmed reviews ALL

Refrigerator was not cool Shower pressure was really poor- difficult to wash longer hair. I also had a disagreement with the front desk over the 20 euro per night (without breakfast charge) they charged for every night my partner stayed when i could have walked in that day and got a double room or a more premium room for less expense. I felt this was very unfair and immoral to be honest. I wont be staying here again and intend to write a bad review. I regularly book with accor and 2 other rooms in the hotel had been booked by friends staying with us. They found the beds uncomfortable and dirty.

Dear Maria, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet expectations. First, we would like to clarify an important point: during your time in the hotel, no issues were reported to our team regarding the refrigerator, shower pressure, or room cleanliness/bed condition. We always encourage guests to inform us immediately, because when we are made aware in real time we can usually intervene quickly (maintenance support, room change, replacement of appliances, additional housekeeping). We regret that we did not have the chance to assist you while you were still with us. The only concern raised on-site was related to the wait at check-in, as the room was not yet ready. We sincerely apologize for this inconvenience. That said, the room was delivered before 14:00, and while you were waiting we offered a welcome drink as a courtesy. Regarding the additional charge for the second guest, we understand your frustration and we are sorry that this created tension at the front desk. However, the supplement was communicated in advance, after you informed us that a second person would be staying. Our Booking Department confirmed the extra cost before arrival: €27.50 per night without breakfast, to be paid at check-in. This amount includes: • €20.00 per night as the standard supplement for the second occupant (services, linen, utilities, and operational costs), and • €7.50 per person per night as the City Tax set by the Municipality of Rome for 4-star hotels. After the payment of the supplement at check-in, we understand that you did not return to the front desk with further concerns. We are also sorry to read your comments about your friends’ rooms. Cleanliness is a priority for us, and we will share this feedback with our Housekeeping management to ensure checks are reinforced. We value your loyalty to Accor and we regret that you are left with a negative impression. We hope to have another chance to welcome you. Kind regards, Mathieu SAAS Director

Other web-users rate our hotel

  • 438 reviews 8.7/10 Location
  • 577 reviews 8.1/10 Room
  • 628 reviews 8.4/10 Service
  • 11 reviews 7.5/10 WiFi
  • 346 reviews 7.9/10 Comfort
  • 321 reviews 8.4/10 Breakfast
  • 216 reviews 8.2/10 Cleanliness
  • 168 reviews 9/10 Vibe

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