Mercure Rome Colosseum Centre 4 stars

Customer review rating 4.4/5 4,716 reviews

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Mercure Rome Colosseum Centre
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Hotel extras

  • In the heart of Rome, just a stone's throw from the Colosseum

  • 23 Superior Rooms with a view of the Colosseum

  • Panoramic terrace with outdoor pool and roof bar (opening in Aug-Sep 2020)

  • Lobby Bar and Bistro

  • Free WIFI and tea and coffee making facilities in all rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • Babysitting on request (Nearby)Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Babysitting on request (Nearby)Paying
Catering
  • BreakfastPaying
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Rome Colosseum Centre

Via Labicana 144
00184
rome
italy

Tel: +3906770021

Fax: (+39)06/77250198

Check-in from 14h00

Check out up to 12h00

  • BUS 85 :  85 VIA LABICANA

  • BUS 87 :  87 VIA LABICANA

  • LINE A :  A-MANZONI MANZONI

  • LINE B :  B-COLOSSEO COLOSSEO

  • By plane

    LEONARDO DA VINCI/FUMICINO At 29km / 18.02 miles

  • By car

    A1-Roma Est At 20km / 12.43 miles

  • By train

    Roma termini At 3km / 1.88 miles

  • By train

    STAZIONE TIBURTINA At 11km / 6.84 miles

GPS :41.890007, 12.49812

Our accommodation(s)

Your every wish will be fulfilled. Choose from the categories available, single, double and triple rooms, Standard or Superior, the latter with a splendid view of the Colosseum.

Superior Single Room

  • Max. number of persons: 1
  • Area: From 11 / 118 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Double Room

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Double Room with a view of the Colosseum

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Twin Room

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Double Room with Sofa Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IL GLADIATORE

Non contractual photo

A contemporary lounge area where you can relax with a drink or enjoy a dish from our menu. Our friendly staff are on hand to offer you gastronomic delicacies, finger food and much more.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR "LA GRANDE BELLEZZA"

Non contractual photo

During the summer period, you can indulge in our cocktails on the terrace while enjoying the splendid view of the Colosseum and the rooftops of Rome.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 47

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Rome Colosseum Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,716 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,672 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Perfect location

Customer review rating 4.4/5

Louise Friends - 16/09/2020 Confirmed reviews ALL

Comfortable hotel, cheerful, helpful staff great roof top pool with views of Coliseum.

Had to cancel trip till next year due to COVID-19

Customer review rating 4.4/5

Anonymous Couples - 09/09/2020 Confirmed reviews ALL

Last 3 stays have been great

Well located

Customer review rating 4.4/5

Adrian F. Couples - 09/09/2020 Confirmed reviews ALL

Helpful friendly staff made us feel very welcome and importantly very safe during the Covid19 crisis.

well located but very thin walls in the rooms

Customer review rating 4.4/5

Anonymous Friends - 09/09/2020 Confirmed reviews ALL

first time in Rome and I had an upgrade to a room with view on the Coliseum. Only the walls are very bad and I could hear my room neighbors very well.

Superb location

Customer review rating 4.4/5

Loops Families - 31/08/2020 Confirmed reviews ALL

The hotel location is superb - 5 mins walk from the Colosseum! The hotel itself is clean, rooms are a good size etc. However, due to the current COVID-19 pandemic there are restrictions with using the pool. There are only 6 people allowed in the pool at any one time, 16 people sitting around the pool and a max of 2 hours at the pool. During our stay these restrictions were not adhered to! At times there were 10 people in the pool and nearly 20 people sitting around the pool. The manager we spoke to was very unhelpful and appeared to bend the rules to suit. This was very disappointing as I had specifically booked a hotel with a pool for us to enjoy!

Great hotel, brilliant location and lovely staff

Customer review rating 4.4/5

Juliana B. Families - 29/08/2020 Confirmed reviews ALL

Firstly I would like to thank every staff that helped us out on our stay this weeks. I am very sorry, but I didn’t write down the staff names, but the guy and the lady at the reception on our check in on the 27/8 around 12:00 was fantastic and helped me straight way to sort out our room. The first room had a cigarette smell, but he didn’t hesitate to change us straight way, the new room smelt nice, was very clean, the housekeeping lady was around the corridors making sure everything was clean and completed, and beds very comfortable. After the check in, we went to the swimming pool, what a view to the Colloseum, FANTASTIC!!! Swimming pool nice and clean, the guy that was a life guard extremely polite, explained the rules, brought our towels, gave us the hats and was extremely friendly and helpful. The swimming pool bar, very clean, could have more options of snacks, but it didn’t impact our concept, the guy that was the bar man was very knowledgeable and friendly. The breakfast also was a plus, clean, good selection and the polite Romenian lady (she served us at the swimming pool bar too) was amazing and did everything that she could to make sure we were ok. We really enjoyed our stay and I would like to Thank everyone for making our stay very special. We will definitely come back. Please send mine and my son’s appreciation to every member of staff! See you again soon. Juliana and Lucca

Wonderful stay in Rome

Customer review rating 4.4/5

Marzia Couples - 27/08/2020 Confirmed reviews ALL

Perfect location, with stunning view on Colosseum in a very modern and fully equipped 4* hotel.

Used dirty socks, empty water bottles, bird poop.

Customer review rating 4.4/5

Giovanni C. Couples - 25/08/2020 Confirmed reviews ALL

Insane. And this is a 4 star? We found: months old bird poop all Over the rooms balcony glass windows. Empty plastic bottles all over and under the bed, a used old sock between the curtains. Leather Furniture has scratches and huge holes. I have pictures of all. Horrendous, will review all over internet with pictures.

Dear Guest, I thank you for taking the time to fill our survey and write some comments to give us a feed back of your stay. I am sorry that you had such a negative experience and I apologize we did not manage to reflect your expectations in this occasion. I can assure you that the lack of cleaning and maintenance you found does not reflect our usual standards, this is why we are going to investigate the reasons of this case with the housekeeping department. Unfortunately, some of the glasses of our rooms can not be reached for everyday cleaning, as the windows can not be open from the inside. This has to be done by some high rise professional cleaners periodically. I wish you had informed us of this inconvenient during your stay, I am sure we would have managed to solve the problem in a timely manner. I hope you will give us another chance in the future, when I am sure we will be able to regain your confidence and remain at your disposal for any further need. Kind Regards Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

My usual place to stay in Rome

Customer review rating 4.4/5

John C. Solo - 11/08/2020 Confirmed reviews ALL

The staff were welcoming. It was very helpful to be able to leave my luggage in the room.

Customer review rating 4.4/5

A. Families - 04/08/2020 Confirmed reviews ALL

Very nice!

Good location

Customer review rating 4.4/5

Kevin C. Couples - 08/03/2020 Confirmed reviews ALL

We picked this hotel for the location and that did not disappoint. The proximity to the Colloseum (Flavian Amphitheatre) and Monti (slightly further away) proved to be convenient. This allowed us to explore a lot on foot. The view of the Colloseum on the rooftop should not be missed. The hotel was clean though feeling a bit dated. Alas the temperature was set a little warm for our preference and we were not able to adjust as it was set through a central system. Fortunately we were able to open windows - which quite a few rooms on the upper floors had done. Staff in the bar were great when we dropped in for drinks.

Improvement on service needed

Customer review rating 4.4/5

Rafina A. R. Solo - 04/03/2020 Confirmed reviews ALL

Generally it was a good stay because of the location. Found the service not so warm and one particular staff, downright rude.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Roma Centro Colosseo. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies about the attitude of some elements of our staff during your stay. I can assure you that does not represents our usual standards. I will certainly be sharing with them your comment and make sure such circumstances not to occur in the future. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. W hope to have a chance to welcome you again in Rome. Sincerely, Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

Service needs improvement

TripAdvisor rating 4.0/5

sundae1970 03/03/2020 TripAdvisor review

Check-in Early arrival so the room wasn't available. I left my luggage to explore the city and when I returned, the suitcase was already up in my room. Stay Basic single room, which met my needs. Breakfast had a good spread. Check-out Easy process. Staff assisted me by calling a taxi. Service I had Euros 100 that I needed changed to smaller denomination. I had asked the receptionist and the Coffee House waiter who happened to be there had the audacity and rudeness to say, 'We are not a bank.' I made it clear to him that I know that it is not a bank and he tried to cover up by saying it was a joke. I never understand why people who don't like providing service work in the service industry. Aside from that appalling attitude, the staff were generally professional. Maybe not personable nor engaging but alright.

Dear Traveler, Thank you for taking the time to tell us about your stay in our hotel I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies about the attitude of some elements of our staff during your stay. I can assure you that does not represents our usual standards. I will certainly be sharing with them your comment and make sure such circumstances not to occur in the future. We always strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to have a chance to welcome you again in Rome. Sincerely, Giuseppe Fioretti Room Division Manager

Good stay

Customer review rating 4.4/5

Anonymous Couples - 02/03/2020 Confirmed reviews ALL

Everything was ok , the room was clean. The tv is very simple there is no vod library. Tasty brakfest.

Well located.

Customer review rating 4.4/5

Tim Couples - 26/02/2020 Confirmed reviews ALL

Your staff was excellent. However, the two rooms I had were clean, small but the walls were dirty. It needs paint and new wallpaper. The air conditioning in the room did not cool off the room at all.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Roma Centro Colosseo. I am grateful for the kind words toward our staff. However I wish to apologize for the issues in your room. We look forward to welcoming you again in the future. Sincerely, Giuseppe Fioretti Room Division Manager

Unsatisfactory Room Temperature

Customer review rating 4.4/5

S. Families - 25/02/2020 Confirmed reviews ALL

Great location near the colosseum. Staff very friendly and helpful, however the room was far too hot and the temperature could not be altered.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Roma Centro Colosseo. I am grateful for the positive feed back toward our staff, but I apologize that the heating made your stay uncomfortable. Unfortunately, due to the system limitations, we are not able to supply heating and air conditioning at the same time, and swapping form one to the other takes days. We are having some nice warm days at the moment but we have to consider that it is still February and that a night temperatures get much lover., we have to guarantee the heating. However as long as the the key in your room is not plugged the heating does not run, and you can turn it off if you will, so there is no waste of energy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giuseppe Fioretti Room Division Manager Mercure Rome Closseum Centre

A few days in the Eternal City

Customer review rating 4.4/5

Peter K. Couples - 24/02/2020 Confirmed reviews ALL

What a find! This hotel is not only a stone's throw from the Colosseum, but of a high standard, with friendly, helpful staff. It's restaurant, too, though maybe limited in choice, offers good, well-presented dishes for guests who choose to eat in. Ok, we were in a room beside the main road, and could hear the slight rumble of traffic, but it certainly didn't stop us enjoying a comfortable sleep. This is certainly the best hotel we have stayed at during some six or seven visits over the past 30 years.

Excellent location 2 minutes away from colosseum

Customer review rating 4.4/5

Michelle P. Couples - 16/02/2020 Confirmed reviews ALL

Excellent location 2 minutes away from colosseum, easy to explore Rome, we arrived by train and easy taxi ride €7 to hotel, very friendly staff

good stay but air condition is hot

Customer review rating 4.4/5

S**** Families - 13/02/2020 Confirmed reviews ALL

everything is allright except the air condition is hot, staff very helpfull and kindly, great breakfast, room is clean and is near from colloseum.

Lovely stay

Customer review rating 4.4/5

Colin Couples - 12/02/2020 Confirmed reviews ALL

Very enjoyable stay in this hotel. Staff were exceptional throughout the visit.

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