Mercure Rome Colosseum Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 5,080 reviews

ALLSAFE approved hotel

Mercure Rome Colosseum Centre
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+ 14 Services

Hotel extras

  • ALL SAFE SGS certified hotel

  • 23 Superior Rooms with a view of the Colosseum

  • 23 Superior rooms with Colosseum views

  • Panoramic terrace with pool and roof bar (opening 28 May to September)

  • Free WIFI and tea and coffee making facilities in all rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Rome Colosseum Centre

Via Labicana 144
00184 rome
italy

Fax: (+39)06/77250198

Check-in from 14h00

Check out up to 12h00

  • BUS 85:  85 VIA LABICANA

  • BUS 87:  87 VIA LABICANA

  • LINE A:  A-MANZONI MANZONI

  • LINE B:  B-COLOSSEO COLOSSEO

  • By plane

    LEONARDO DA VINCI/FUMICINO At 29km / 18.02 miles

  • By car

    A1-Roma Est At 20km / 12.43 miles

  • By train

    Roma termini At 3km / 1.88 miles

  • By train

    STAZIONE TIBURTINA At 11km / 6.84 miles

GPS:41.890007, 12.49812

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Your every wish will be fulfilled. Choose from the categories available, single, double and triple rooms, Standard or Superior, the latter with a splendid view of the Colosseum.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 47

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Rome Colosseum Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,080 reviews

TripAdvisor Rating 4.0/5

2,733 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Except location poor experience

TripAdvisor rating 2.0/5

Doswiadczony 23/01/2022 TripAdvisor review

Building is a bunker, rooms and corridors claustrophobic with tiny windows with almost no light. Terrible breakfast that still is served from buffet by staff - nobody does that anymore. Overpriced for what you get.

Excellent location. Clean. Friendly helpful staff

Customer review rating 4.5/5

Babar A. Couples - 11/01/2022 Confirmed reviews ALL

Clean modern hotel located a stone's throw away from the Colloseum. Excellent breakfast. All modern amenities. Staff very courteous and friendly. Only improvement could be better sound proofing between rooms/corridors. Would happily stay again.

Good stay

Customer review rating 4.0/5

P.l Families - 09/01/2022 Confirmed reviews ALL

Everything was satisfying, but we didnt like the breakfast arrangement, that you have to ask from the waiter. Everything is far away from you and it takes time to ask what they have and then the waitress runs from you many times… you dont feel comfortable. For me the value of the buffee breakfast is that you look and choose and decide and take your time. I am not sure that it helps to avoid contact that well.

Good location, Professionnal and smilling team

Customer review rating 4.5/5

Anonymous Couples - 03/01/2022 Confirmed reviews ALL

First time in Rome to discover the city. Really good location, rooms are correct and professionnal and smilling team. Nothing to say, juts to continu like this.

Customer review rating 5.0/5

Gheorghe Families - 19/12/2021 Confirmed reviews ALL

Thank you for the great stay.

Bon service bien situe

Customer review rating 3.5/5

Lara L. Business - 15/11/2021 Confirmed reviews ALL

The interaction with the desk, housekeeping and bar staff was very good. The actual room, with a staircase direct from the room, the shower direct in the room was not the best.

Great location and wonderful staff

Customer review rating 5.0/5

A.k Business - 13/11/2021 Confirmed reviews ALL

Stayed for a week and enjoyed the great location and hefty staff

very well located

Customer review rating 3.5/5

Dr S. K. G. Couples - 09/11/2021 Confirmed reviews ALL

rooms average , toilet good , breakfast rubbish but staff very very helpful. I would like to specially mention Sylvia and Sarah , they were simply incredible also the men in the daytime. Really helpful staff is a big attraction , downside is the price

Impersonal, sad and noisy place

Customer review rating 2.0/5

Ivana Business - 01/11/2021 Confirmed reviews ALL

The hotel was a huge deception. Everything there is done to save money at the expense of the comfort of its guests. Rooms are small and stuffy, in a bad need of a refurbishment. The barhroom stinks if you close its door during the night as there is no ventilation in it. Old mattrases are covered in a plastic hose which makes you sweat. The duvet was stained and synhetic. The air conditioning noisy and old and probably not cleanrd regularly as my eyes were swollen and I had an allergic reaction. Our room has a view on the Collosseo but was terribly noisy. The windows are very small and here are many of them, they are not well isolated do they shake every time a tram or metro passes by. There is apparantly slso a metro line under the building which causes vibrations. We only had paper cups/glasses. No iron in rhe room but there is an ironing room, a sad little llace where it is impossible to iron as its so smaal that you can hardly stand behind the iron. The iron never reaches the temperature which sllows you to iron. The hotel has an amazing roof top pool and terrace but it was closed and with not a single chair around it. The roof bar was also closed although the weather was good. For comparison, the Sofiter Rome roof bar is open even in january. Th breakfast was another ordeal. We were forced to wait in line in front of a display of food which you dont see and ask the waiter for each item. They are obviously not trained for this so you finish by negotiating every piece of bread. No hodpitalizlty there, just another way of saving money using the pretext of the pandemic. The “waiter” even told us that the goverment did not let them have a buffet. In other hotels in Rome the waiter comes to your table in an old fashion way and takes the order. You feel more than a guest and less like a kid in a school canteen where you have to peek to see whats there. Coffee was horrible. Only instant coffee. For a hotel in Rome, or anywhere, thats inacceptable. We would go buy a real espresso at a place next door and then come get out breakfast. Ghe food at breakfast is cheap and not good. The price of the stay was exaggerated. We moved to another hotel in the same area (the Celio hotel) for 150 a night instead of 240 and the experience was great. Bigger rooms, brakfast served at the table, roof garden open gor guests with sunbeds and tables and chairs, an iron and ironing board in the room, a warming “vale. For trousers, shou shining gear, gos isolation….

Dear Guest, Thank you for taking the time to write this review about your stay at the Mercure Rome Colosseum Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will certainly be inspecting your room to verify the maintenance conditions. However I can assure you that the AC filters are constantly cleaned. Our Terrace is normally open from May to September and we make sure this is clearly advertised through all our distribution channels. Unlike the terrace you can find at the Sofitel that is mainly enclosed, our is completely unshelted. Despite the weather condition we have to plan its closure way in advance and once we do close it we can not go back despite some nice days that can happen every now and then. I am really sorry the breakfast was such a let down. I can confirm that the assisted buffet formula complies the local regulation and was for us the only option in consideration of our assets and staff; unlike some other hotels, like the Celio I assume, that could manage to afford a different formula as they serve probably a fifth of our breakfast every day. Our Staff is trying to do its best in this situation and we hope to be allowed to go back to our regular service soon. I do believe that we can certainly do better and thank you very much for your comments and suggestion. We hope to have the opportunity to welcome you again in the future, hopefully when we will not be restricted and able to fulfill your expectations. Kind Regards Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

Well located, nice staff

Customer review rating 3.5/5

Anonymous Business - 24/10/2021 Confirmed reviews ALL

Breakfast was nice, as well as the staff and the location. But the bathroom is not great. It needs some modernization

Awesome location

Customer review rating 5.0/5

Daniel R. Couples - 11/10/2021 Confirmed reviews ALL

The location of this hotel is perfect. Not only, cause you are just a 2 min. walk away from the Colosseo. We loved even more, that the district around the hotel is free of these countless tourist trap restaurants and cafes. We enjoyed every breakfast and every dinner in that area and had some fantastic, authentic and affordable food. Something we did not expect in such a tourism friendly location, where most sightseeing hotspots are in short walking distance. The hotel itself was a nice experience as well. We booked the biggest room and enjoyed it. The staff was fantastic and the pool/sundeck and the bar on the rooftop made our Rome stay a highlight!

Well located but could use a ”fresh coat of paint”

Customer review rating 4.0/5

Chris Couples - 10/10/2021 Confirmed reviews ALL

Staff is great, location is fantastic but the furniture in our room had paint peeling off of it. I think overall the hotel has a nice early 2000’s aesthetic vibe, but it could use a renovation. Considering the hotel’s location and unusual character in relation to its context, I would commission some good architects to give it a tasteful do-over, which respects its current style.

Nice quiet location close to the colleseum

Customer review rating 4.5/5

Kenneth B. Couples - 05/10/2021 Confirmed reviews ALL

Very good service

Great location hotel needs improvements

Customer review rating 2.0/5

Adina C. Families - 04/10/2021 Confirmed reviews ALL

The location is perfect nice staff but several things in the hotel need improvements, like bed mattresses, shorten the waiting time to be served at breakfast, rooms are very noisy, for the rooms at the street the walls were shaking when a tram or a big car would pass, windows are very small allow for limited view.

Dear Guest, Thank you for answering out Satisfaction survey and giving us a feed back of your stay. We are very grateful for the positive feed back toward our staff, they really work hard to make sure every guest has a nice experience. We are sorry about the structural issues you experience and certainly be looking into them with our Maintenance department. Our mattress have been changed lately and said to be very comfortable, we will investigate if that room has any issue indeed. We are aware that the actual breakfast formula suffers from slow downs and we are really looking forward to go back to the normal buffet when the local regulations will allow. We apologize you had to suffer such a long wait. We thank you again and look forward to welcoming you again in the future. Kind Regards Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

Good stay

Customer review rating 5.0/5

John F. F. Couples - 23/09/2021 Confirmed reviews ALL

Desk staff was super at helping with the many travel glitches we had. Kudos to all

Well located/good stay

Customer review rating 4.0/5

Miriam Couples - 21/09/2021 Confirmed reviews ALL

Very good location 100 meters to the Coliseum. Amazing views in the top terrace with nice pool. Room with views of the Coliseum pretty cool too.

6 days in Rome

TripAdvisor rating 5.0/5

bartosztom 05/08/2021 TripAdvisor review

This was our second stay at this hotel and once again it was a very enjoyable stay. The hotel is well situated with a beautiful view of the Colosseo and the rooftop swimming pool. The rooms are big enough even for a longer stay and very clean. But the greatest advantage of this hotel is the very friendly staff at the highest level.

Service needs improvement

TripAdvisor rating 2.0/5

sundae1970 03/03/2020 TripAdvisor review

Check-in Early arrival so the room wasn't available. I left my luggage to explore the city and when I returned, the suitcase was already up in my room. Stay Basic single room, which met my needs. Breakfast had a good spread. Check-out Easy process. Staff assisted me by calling a taxi. Service I had Euros 100 that I needed changed to smaller denomination. I had asked the receptionist and the Coffee House waiter who happened to be there had the audacity and rudeness to say, 'We are not a bank.' I made it clear to him that I know that it is not a bank and he tried to cover up by saying it was a joke. I never understand why people who don't like providing service work in the service industry. Aside from that appalling attitude, the staff were generally professional. Maybe not personable nor engaging but alright.

Dear Traveler, Thank you for taking the time to tell us about your stay in our hotel I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies about the attitude of some elements of our staff during your stay. I can assure you that does not represents our usual standards. I will certainly be sharing with them your comment and make sure such circumstances not to occur in the future. We always strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to have a chance to welcome you again in Rome. Sincerely, Giuseppe Fioretti Room Division Manager

Rome City Break

TripAdvisor rating 5.0/5

LuckyDeedee 09/02/2020 TripAdvisor review

Hotel is in an ideal location with a bus stop and tram stop just outside the hotel. It's only a 5 minute walk to the Colosseum and you can actually get a view of the Colosseum from your room if you have paid for a Colosseum view. The hotel is very clean and modern and the rooms are just the right size and the staff were helpful. Room was always cleaned every day and we were very impressed with our stay and would happily stay here again if we ever returned to Rome.

Best hotel to stay in Rome !

TripAdvisor rating 5.0/5

Shouvik B 05/02/2020 TripAdvisor review

The hotel is ideally located within a stone's throw of the Colosseum and within 20 - 30 minute walking distance of most of the important and scenic tourist spots in Rome. It is within a 5 minute walking distance to the Hop On Hop Off (tickets available at the hotel reception) bus stop (Colosseum). It also has many dining options close to the hotel. The staff at the hotel is extremely courteous and willing to help in planning your visit to the tourist spots. The rooms are very spacious, clean and with all required amenities. It is also only a 30 minute drive from the airport.

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