The interaction with the desk, housekeeping and bar staff was very good. The actual room, with a staircase direct from the room, the shower direct in the room was not the best.

Stayed for a week and enjoyed the great location and hefty staff

rooms average , toilet good , breakfast rubbish but staff very very helpful. I would like to specially mention Sylvia and Sarah , they were simply incredible also the men in the daytime. Really helpful staff is a big attraction , downside is the price

The hotel was a huge deception. Everything there is done to save money at the expense of the comfort of its guests. Rooms are small and stuffy, in a bad need of a refurbishment. The barhroom stinks if you close its door during the night as there is no ventilation in it. Old mattrases are covered in a plastic hose which makes you sweat. The duvet was stained and synhetic. The air conditioning noisy and old and probably not cleanrd regularly as my eyes were swollen and I had an allergic reaction. Our room has a view on the Collosseo but was terribly noisy. The windows are very small and here are many of them, they are not well isolated do they shake every time a tram or metro passes by. There is apparantly slso a metro line under the building which causes vibrations. We only had paper cups/glasses. No iron in rhe room but there is an ironing room, a sad little llace where it is impossible to iron as its so smaal that you can hardly stand behind the iron. The iron never reaches the temperature which sllows you to iron. The hotel has an amazing roof top pool and terrace but it was closed and with not a single chair around it. The roof bar was also closed although the weather was good. For comparison, the Sofiter Rome roof bar is open even in january. Th breakfast was another ordeal. We were forced to wait in line in front of a display of food which you dont see and ask the waiter for each item. They are obviously not trained for this so you finish by negotiating every piece of bread. No hodpitalizlty there, just another way of saving money using the pretext of the pandemic. The “waiter” even told us that the goverment did not let them have a buffet. In other hotels in Rome the waiter comes to your table in an old fashion way and takes the order. You feel more than a guest and less like a kid in a school canteen where you have to peek to see whats there. Coffee was horrible. Only instant coffee. For a hotel in Rome, or anywhere, thats inacceptable. We would go buy a real espresso at a place next door and then come get out breakfast. Ghe food at breakfast is cheap and not good. The price of the stay was exaggerated. We moved to another hotel in the same area (the Celio hotel) for 150 a night instead of 240 and the experience was great. Bigger rooms, brakfast served at the table, roof garden open gor guests with sunbeds and tables and chairs, an iron and ironing board in the room, a warming “vale. For trousers, shou shining gear, gos isolation….

Breakfast was nice, as well as the staff and the location. But the bathroom is not great. It needs some modernization

The location of this hotel is perfect. Not only, cause you are just a 2 min. walk away from the Colosseo. We loved even more, that the district around the hotel is free of these countless tourist trap restaurants and cafes. We enjoyed every breakfast and every dinner in that area and had some fantastic, authentic and affordable food. Something we did not expect in such a tourism friendly location, where most sightseeing hotspots are in short walking distance. The hotel itself was a nice experience as well. We booked the biggest room and enjoyed it. The staff was fantastic and the pool/sundeck and the bar on the rooftop made our Rome stay a highlight!

Staff is great, location is fantastic but the furniture in our room had paint peeling off of it. I think overall the hotel has a nice early 2000’s aesthetic vibe, but it could use a renovation. Considering the hotel’s location and unusual character in relation to its context, I would commission some good architects to give it a tasteful do-over, which respects its current style.

Very good service

The location is perfect nice staff but several things in the hotel need improvements, like bed mattresses, shorten the waiting time to be served at breakfast, rooms are very noisy, for the rooms at the street the walls were shaking when a tram or a big car would pass, windows are very small allow for limited view.

Desk staff was super at helping with the many travel glitches we had. Kudos to all

Very good location 100 meters to the Coliseum. Amazing views in the top terrace with nice pool. Room with views of the Coliseum pretty cool too.

This was our second stay at this hotel and once again it was a very enjoyable stay. The hotel is well situated with a beautiful view of the Colosseo and the rooftop swimming pool. The rooms are big enough even for a longer stay and very clean. But the greatest advantage of this hotel is the very friendly staff at the highest level.

Check-in Early arrival so the room wasn't available. I left my luggage to explore the city and when I returned, the suitcase was already up in my room. Stay Basic single room, which met my needs. Breakfast had a good spread. Check-out Easy process. Staff assisted me by calling a taxi. Service I had Euros 100 that I needed changed to smaller denomination. I had asked the receptionist and the Coffee House waiter who happened to be there had the audacity and rudeness to say, 'We are not a bank.' I made it clear to him that I know that it is not a bank and he tried to cover up by saying it was a joke. I never understand why people who don't like providing service work in the service industry. Aside from that appalling attitude, the staff were generally professional. Maybe not personable nor engaging but alright.

Hotel is in an ideal location with a bus stop and tram stop just outside the hotel. It's only a 5 minute walk to the Colosseum and you can actually get a view of the Colosseum from your room if you have paid for a Colosseum view. The hotel is very clean and modern and the rooms are just the right size and the staff were helpful. Room was always cleaned every day and we were very impressed with our stay and would happily stay here again if we ever returned to Rome.

The hotel is ideally located within a stone's throw of the Colosseum and within 20 - 30 minute walking distance of most of the important and scenic tourist spots in Rome. It is within a 5 minute walking distance to the Hop On Hop Off (tickets available at the hotel reception) bus stop (Colosseum). It also has many dining options close to the hotel. The staff at the hotel is extremely courteous and willing to help in planning your visit to the tourist spots. The rooms are very spacious, clean and with all required amenities. It is also only a 30 minute drive from the airport.