Mercure Rome Colosseum Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,226 reviews

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Description

Hotel extras

  • In the heart of Rome, a short walk from the Colosseum

  • 19 Superior rooms with Colosseum views

  • Panoramic terrace with outdoor pool and RoofBar (open May-September)

  • Free WIFI

  • Bollitore per tè e caffè in tutte le camere

Our accommodation(s)

Hotel location

Mercure Rome Colosseum Centre

Via Labicana 144
00184 ROME
Italy

GPS:41.890007, 12.49812

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,226 reviews

TripAdvisor Rating  4.2/5  3,003 reviews

Certificate of excellence 2024

Customer review rating 2.0/5

Ruben M. T. Business - Confirmed reviews ALL

Small room and bar closes too early

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that the room size and the early closing time of our bar did not fully meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration as we work on improving our services. We hope to have the chance to welcome you again and offer a more satisfying experience. Kind regards, Giuseppe Fioretti Room Division Manager

Customer review rating 5.0/5

Patrick O. Couples - Confirmed reviews ALL

Early check in was appreciated. Comfortable room

Dear Guest, Thank you for your kind words regarding your recent stay at Mercure Roma Centro Colosseo. We are delighted to hear that you appreciated our prime location, the comfort of your room, and the friendliness of our staff. It is our priority to ensure that our guests have a pleasant experience, and we are pleased that the early check-in added to your convenience. Best regards, Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

Customer review rating 5.0/5

Mike O. Solo - Confirmed reviews ALL

I've stayed here a number of times, it's a great location with modern rooms and facilities. The staff are always friendly and helpful and you can't fault the breakfast choices. I look forward to visiting again.

Dear Guest, Thank you for your kind feedback regarding your recent stay at Mercure Roma Centro Colosseo. We are delighted to know that you appreciate our prime location, modern accommodations, and the friendliness of our staff. It is also rewarding to hear that our breakfast options met your expectations. We look forward to welcoming you back for another enjoyable visit in the future. Kind Regards, Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

Customer review rating 3.0/5

Jasmine V. Couples - Confirmed reviews ALL

Compared to other All Accor Hotels, this hotel doesn’t meet the standards of warm accommodation, people are less helpful especially at breakfast - food are below basic (example bacons served at buffet are way burnt)

Dear Guest, Thank you for taking the time to share such a detailed and valuable review. We are sincerely sorry to hear that your experience did not meet your expectations nor the standards we strive to uphold at Mercure. Your comments regarding the breakfast service, food quality and consistency, as well as the level of attention shown by our team, are taken very seriously. Please accept our apologies for the discomfort and disappointment caused. We have already shared your feedback with our restaurant manager to ensure immediate corrective actions, including better staff coordination and a more attentive guest welcome. We also regret that the in-room amenities and sound insulation did not provide the comfort you expected. While Mercure and MGallery offer different brand standards within the Accor family, this should never compromise guest satisfaction. Your remarks help us identify where improvements are necessary, and we truly appreciate that. We hope to have the opportunity to regain your trust and offer you a much improved experience in the future. Kind regards, Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

Customer review rating 4.5/5

Soo H. K. Business - Confirmed reviews ALL

Great location, friendly staff, and a clean room. It was the perfect location for my first work trip to Rome. Thank you.

Dear Guest, Thank you for your kind words regarding your recent stay at Mercure Roma Centro Colosseo. We are delighted to hear that you appreciated our prime location, friendly team, and the cleanliness of your accommodations. It is gratifying to know that we contributed positively to your first work trip to Rome. We look forward to welcoming you back in the future. Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

In partnership with TripAdvisor

Other web-users rate our hotel

  • 972 reviews 9.5/10 Location
  • 1,099 reviews 6.2/10 Room
  • 1,025 reviews 9.3/10 Service
  • 6 reviews 8.5/10 WiFi
  • 547 reviews 3.6/10 Comfort
  • 471 reviews 7.4/10 Breakfast
  • 348 reviews 6.1/10 Cleanliness
  • 291 reviews 7.5/10 Pool

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