Mercure Rome Colosseum Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,497 reviews

Mercure Rome Colosseum Centre - Image 1
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Description

Hotel extras

  • 19 Superior rooms with Colosseum views

  • Panoramic terrace with outdoor pool and RoofBar (open May–September)

  • Free WIFI

  • Tea and coffee machines in all rooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Rome Colosseum Centre

Via Labicana 144
00184 ROME
Italy

GPS:41.890007, 12.49812

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,497 reviews

TripAdvisor Rating  4.2/5  2,965 reviews

Certificate of excellence 2024

Functional

Customer review rating 3.5/5

Tomiwa J. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback following your stay with us. We\'re pleased to hear that you appreciated our central location and the variety of nearby restaurants. We\'re sorry to hear you didn\'t have the chance to enjoy our rooftop area — it’s definitely one of the highlights, especially during the season when the pool is open. Regarding the room lighting, we appreciate your comment and will take it into consideration as we continue to improve the guest experience. We hope to have the pleasure of welcoming you again, so you can fully enjoy all that our hotel has to offer. Warm regards, Giuseppe Fioretti Room Division Manager Mercure Roma Centro Colosseo

Good location

Customer review rating 4.5/5

Ma Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback! We\'re glad to hear that you enjoyed our convenient location and found everything easily accessible during your stay, from public transport to nearby stores. We hope to have the pleasure of welcoming you back soon to Mercure Roma Centro Colosseo. Warm regards, Giuseppe Fioretti Room Division Manager Mercure Roma Centro Colosseo

Disappointing Experience at Mercure – Not What I Expected from ALL/Heartists Standards

Customer review rating 0.5/5

Felipe R. Couples - Confirmed reviews ALL

Dear Mr. R., Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to hear that your experience did not meet your expectations, particularly as a valued ALL Heartist member. Please allow us to clarify that the Heartist program is intended exclusively for Accor employees and offers preferential rates for personal stays. It does not include additional benefits such as complimentary services, upgrades, or welcome amenities. That said, as a gesture of goodwill and appreciation for your loyalty, we were pleased to offer you a complimentary upgrade to one of our Privilege Rooms. These rooms include complimentary bottled water and free soft drinks in the minibar, as well as additional comforts, which we regret were not acknowledged in your review. Regarding the pool, kindly note that it is seasonal and open from May to September, as clearly stated across all our booking platforms and official website. We regret any inconvenience this may have caused and understand how important this facility may have been to your stay. We sincerely hope this isolated experience will not diminish your trust in our brand, and we look forward to the opportunity of welcoming you again in the future, ensuring a more enjoyable and seamless visit. Warm regards, Giuseppe Fioretti Room Division Manager Mercure Roma Centro Colosseo

Customer review rating 3.0/5

Maaike Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your stay at Mercure Roma Centro Colosseo. I’m pleased to hear that our team was able to promptly resolve the issue with your first room and offer you a more comfortable alternative. Your comfort is always our priority, and I’m glad we could make it right. I’m sorry, however, that our breakfast selection did not fully meet your expectations. Your comments are important and will be shared with our Food & Beverage team as we continue working to improve the variety and overall experience. We hope to have the pleasure of welcoming you back again in the future for an even more enjoyable stay. Best regards, Giuseppe Fioretti Room Division Manager Mercure Roma Centro Colosseo

Nice stay

Customer review rating 5.0/5

Mp Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your stay and our prime location. We are delighted to hear that you enjoyed your time with us, and we hope to welcome you back soon for another wonderful experience. Best regards, Giuseppe Fioretti Room Division Manager Mercure Rome Centre Colosseum

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Other web-users rate our hotel

  • 1,103 reviews 9.5/10 Location
  • 1,249 reviews 6.2/10 Room
  • 1,189 reviews 9.4/10 Service
  • 9 reviews 5.2/10 WiFi
  • 601 reviews 3.4/10 Comfort
  • 510 reviews 7.5/10 Breakfast
  • 383 reviews 6.3/10 Cleanliness
  • 343 reviews 7.4/10 Pool

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