Mercure Rome Colosseum Centre 4 stars

The hotel is very nice, although its exterior appearance in the form of a large, modern white cube in the heart of historical center of Rome, right next to the Colosseum is a question mark. I booked the hotel to work in a relaxed space, with the possibility of swimming in the pool. The pool understandably is now regulated with strict covid restrictions, which is perfectly fine. Unfortunately there's not a proper lobby, or a working area. The breakfast was absolutely dreadful. Both the location, and the quality of food. For a 4 star hotel in the heart of Rome, I found the quality of food inexcusably terrifying. The staff is very nice, rooms are clean and the bathrooms are very nice and new.

This was our second stay at this hotel and once again it was a very enjoyable stay. The hotel is well situated with a beautiful view of the Colosseo and the rooftop swimming pool. The rooms are big enough even for a longer stay and very clean. But the greatest advantage of this hotel is the very friendly staff at the highest level.

Welcome at the reception was very good. Rooms very small, but this can be expected in a city hotel. Breakfast somewhat disappointing: ordering at a counter, not as much choice as you might expect in a 4star hotel. Pancakes were cold. Crowded and with "traffic jam" at the counter so you could hardly go back to the "buffet".

Great location near tourist sights. Great customer service by the front desk. Great pool and bar. My only complaint is the size of the rooms. They are so small there is less than 12 inches of space around the bed. And the room with two beds was so small that the beds were only 2 inches apart, basically making it one large bed. And it was very inconvenient to have the shower in the middle of the room instead of by the bathroom. It was a very strange layout. Two young adults of different sexes stayed in that room and one was forced to leave the room while the other was showering.

We stayed in double room, which was smaller than we expected. There were big problems with organising breakfast. We waited to get in to the restaurant, teh waited 40 minutes to get food. Unfortunately not comfortable with kids. Pool on the roof was nice but due the Covid situation only 16 persons were allowed to stay there at the same time and max stay was 2 hours. Location was very close to the Collosseum.

More or less everything was nice. Some problems with breakfast and other things. Probably the reason was intermediate covid break and stupid rules, but things didn`t work properly.

I had a really lovely stay in a brilliant location. The staff were all so helpful and friendly.

A very good stay, very good team

Staff very courteous and helpful. Anti-COVID measures implemented appropriately. No larger rooms on the quiet side of the hotel. Tramline in front. Rather impersonal and frugal decor. Breakfast disappointing. Excellent coffee but no local fruit and even the yoghurt contained sugar.

Empty hotel: I am assigned the same room as on my last stay. Don't give a room with a view of the coliseum. Finally, I have to leave the room at 12:00 that when I am Platinum at accor hotel. Obviously contracts with customers are not respected. I'm still in Rome and I've changed my host. MEDIOCRE from MEDIOCRE to BOYCOTER Hôtel vide: on m attribue la même chambre que lors de mon dernier séjour. Surtout ne donnons pas une chambre avec vue sur le colisée. Enfin, je dois quitter la chambre à 12:00 qu'lors je suis Platinum chez accor hotel. De toute évidence les contrats avec les clients ne sont pas respecté. Je suis encore à Rome et j'ai changé d'hote. MEDIOCRE de MEDIOCRE à BOYCOTER

Check-in Early arrival so the room wasn't available. I left my luggage to explore the city and when I returned, the suitcase was already up in my room. Stay Basic single room, which met my needs. Breakfast had a good spread. Check-out Easy process. Staff assisted me by calling a taxi. Service I had Euros 100 that I needed changed to smaller denomination. I had asked the receptionist and the Coffee House waiter who happened to be there had the audacity and rudeness to say, 'We are not a bank.' I made it clear to him that I know that it is not a bank and he tried to cover up by saying it was a joke. I never understand why people who don't like providing service work in the service industry. Aside from that appalling attitude, the staff were generally professional. Maybe not personable nor engaging but alright.

Hotel is in an ideal location with a bus stop and tram stop just outside the hotel. It's only a 5 minute walk to the Colosseum and you can actually get a view of the Colosseum from your room if you have paid for a Colosseum view. The hotel is very clean and modern and the rooms are just the right size and the staff were helpful. Room was always cleaned every day and we were very impressed with our stay and would happily stay here again if we ever returned to Rome.

The hotel is ideally located within a stone's throw of the Colosseum and within 20 - 30 minute walking distance of most of the important and scenic tourist spots in Rome. It is within a 5 minute walking distance to the Hop On Hop Off (tickets available at the hotel reception) bus stop (Colosseum). It also has many dining options close to the hotel. The staff at the hotel is extremely courteous and willing to help in planning your visit to the tourist spots. The rooms are very spacious, clean and with all required amenities. It is also only a 30 minute drive from the airport.

Great location. Friendly staff. Great breakfast selection. We were upgraded to a room with views to the Colosseum however due to the dirty windows we could not appreciate the view. Also the bar was pretty poor. No ambience at all. You should think about taking advantage of the outstanding view at the top level during winter too.

We booked two rooms, one a 2 + 1 and another upgrade with a view of the Colosseo. The Colosseo view is a small portal the size of a large dinner plate, The hotel front end staff were great, we had a very early morning check out which they managed 100%. Breakfast daily was great as were the daily morning staff. Great location and to go into Rome the 85 or 51 bus on the hotel side of the road is the easiest to navigate. Dinner was great (the tomhawke pork and pasta and the best was the ceasar salad) with thanks to Davidee and Allfonsea (we know that Allfonsea is moving to Australia for a working holiday ) and we hope to keep in touch with both. PS The pool should be opened for a longer period as the heat justified it in October 19.