Mercure Sydney Liverpool 4.5 stars

We loved it This was our 2nd time staying there and we are looking forward to visit again Room was very neat clean and tidy- house keeping girls did a great job in tidying our room everyday with clean sheets and made our bed - we loved the stay there ❤️❤️😘😘

Great comfortable rooms and extremely nice staff

Check in and out very easy staff were great

We have stayed here several times and always have a welcoming response. This time we were even recognised by the check in staff, We had one issue, but it was addressed well, even though not able to be fully resolved.

I chose the Executive Suite because I saw the photo showing the kitchen area with a kitchen sink and wrongly assumed that it was equipped to use as a kitchen. I have subsequently checked the room description and indeed only "tea and coffee facilities" are provided. I accept that this was my mistake and I am detailing the following that may be of assistance to future travellers. The staff at reception were happy to pass to me a plate and knife and fork when I requested them. However, don't expect to be able to prepare your own breakfast, make a piece or toast or microwave a light meal. Additionally, the fridge only chills to 5 degrees so it is not suitable for storing food or any medications that need refrigeration. The only utensil provided was a solitary teaspoon. You can check my photos of the cupboards to see exactly what is provided. On the plus side this hotel is well located and you can easily access the M7 and M5 motoways. The is a good size pool with long opening hours. There is plenty of free parking both outside and under cover at the Catholic Club. The hotel adjoins the Club and I had no problem being issued with an "Extended Visitors Pass" that covered the days of my stay. The room was serviced daily and there was an abundance of white fluffy towels. However, it was showing the early signs of deterioration with a little rust in the corner of the shower and the carpet edge beginning to fray. Renovations were underway near the pool and if you are planning to stay it might be worthwhile enquiring about room renovations. I felt the room was lacking some of the niceties that I have come to expect in a suite - there was no water, gown, or shower cap. I have not stayed in Liverpool before and I also noticed there was no artwork, magazines or coasters. I would definitely consider staying here again, however, if I chose a Suite I would bring all my kitchen supplies with me, not including the sink.